mexc.com

MEXC is looking for a remote Customer Support Agent. If you want to become part of a global exchange, then you are precisely the person we are looking for!

Why us?

1. MEXC (www.mexc.com) is one of the world's fastest-growing digital asset exchanges by trading volume (Top 7 according to CoinMarketCap).
2. Competitive salary + bonuses
3. Career Advancement
4. Various benefits and support from the company
5. Fully remote work – you can work from anywhere!

About the Role

Responsibilities

1. Responsible for receiving inquiries from users through online customer service tools and answering users' concerns;
2. Timely feedback on the problems existing in the process, collect and sort out problems;
3. Strong business sensitivity, able to grasp essential business concepts after training. Financial knowledge and experience are preferred;
4. Brainstorm obstacles in user experience, dig out user needs, and promote problem-solving and process optimization;
5. Able to adapt to shift work. / Able to adapt to long night shift work.

Requirements

1. Crypto native, strong knowledge of trading (spot, futures);
2. Good logical thinking ability, able to judge the real needs of users;
3. Enthusiastic about customer service, responsible for customer experience, and able to provide comprehensive problem solutions;
4. Effectively adjust communication methods and styles according to different objects;
5. Have self-management skills and be able to work independently in a fast-paced environment that is constantly changing;
6. Good learning ability, good at discovery and self-summarization;
7. Have experience in providing support to customers, and the support methods include telephone, email, work order, and online chat service in crypto exchanges or in crypto projects
8. Native Russian & Ukrainian and fluent in English

We're looking for a passionate and experienced SEO Specialist to join our team and enhance our website’s search engine performance in local markets. This role is ideal for someone with hands-on experience in local SEO, link building, and SEO content strategy, who enjoys working cross-functionally with business development, operations, and global SEO experts to drive measurable growth.

Why us?

1. MEXC (www.mexc.com) is one of the world's fastest-growing digital asset exchanges by trading volume (Top 7 according to CoinMarketCap).
2. Competitive salary + bonuses
3. Career Advancement
4. Various benefits and support from the company
5. Fully remote work – you can work from anywhere!

You will:

• Lead the off-page SEO efforts for MEXC’s multilingual website, with a strong emphasis on backlink building.
• Plan and execute external promotion strategies to boost organic traffic and domain authority.
• Monitor, analyze, and report on backlink quality, quantity, and traffic impact.
• Collaborate closely with internal stakeholders (regional BD, operations, and global SEO team) to align on content promotion goals.

• Proactively reach out to external websites and partners to negotiate backlinks and promotional collaborations.

   

You have:

• At least 1 year of experience in SEO, with proven results in backlink building and local search optimization.
• Strong understanding of Google SEO best practices, SEO tools (e.g. Ahrefs, SEMrush, Moz, etc.), and analytics platforms.
• Excellent written and verbal communication in English; Chinese is a plus.
• Highly proactive, organized, and comfortable working in a collaborative, fast-paced environment.
• Experience working with minor or regional languages is a plus.

MEXC is looking for a Business Development Manager who will be responsible for user growth in Polish market. If you want experience working with Key Opinion Leaders/Influencers in web3 and want to be a part of a Global Exchange then you are precisely the person that we are seeking!

Why us?

• MEXC (www.mexc.com) is one of the fastest-growing global digital asset exchanges by trading volume (Top 7 according to CoinMarketCap)
• Competitive salary+bonuses
• Career growth
• Various benefits and support from the company
• Fully remote job- you can work from anywhere!
• Friendly team
•  

Responsibilities

1. Responsible for expanding the customer base, capturing and developing business development strategies according to trends;
2. Develop resources of KOLs/Influencers or relevant partners to facilitate business expansion;
3. Maintain existing users and current partnerships;
4. Collaborate and promote with potential investors or investment organizations to expand and develop the business.
5.  

Requirements

• At least 2 years of experience in a business development role focusing on partnerships and user growth
• Strong knowledge of market
• Proven track record in meeting and exceeding sales and revenue targets
• A resourceful self-starter and tenacious problem-solver, willing to roll up one’s sleeves to meet client needs and improve client experience
• Passionate about the crypto industry
• The detail-oriented, results-focused individual who can work with minimal supervision
• Fluent English & Polish.

MEXC is looking for a remote Customer Service Agents for CIS region. If you're passionate about crypto and want to become part of a global exchange, then you are precisely the person we are looking for!

Why us?

1. MEXC (www.mexc.com) is one of the world's fastest-growing digital asset exchanges by trading volume (Top 7 according to CoinMarketCap).
2. Competitive salary + bimonthly bonuses
3. Career Advancement
4. Various benefits and support from the company
5. Fully remote work – you can work from anywhere!

About the Role

Responsibilities

1. Responsible for receiving inquiries from users through online customer service tools and answering users' concerns;
2. Timely feedback on the problems existing in the process, collect and sort out problems;
3. Strong business sensitivity, able to grasp essential business concepts after training. Financial knowledge and experience are preferred;
4. Brainstorm obstacles in user experience, dig out user needs, and promote problem-solving and process optimization;
5. Able to adapt to shift work. / Able to adapt to long night shift work.

Requirements

1. Crypto native, strong knowledge of trading (spot, futures);
2. Good logical thinking ability, able to judge the real needs of users;
3. Enthusiastic about customer service, responsible for customer experience, and able to provide comprehensive problem solutions;
4. Effectively adjust communication methods and styles according to different objects;
5. Have self-management skills and be able to work independently in a fast-paced environment that is constantly changing;
6. Good learning ability, good at discovery and self-summarization;
7. Have experience in providing support to customers, and the support methods include telephone, email, work order, and online chat service in crypto exchanges or in crypto projects
8. Native Russian or Ukrainian and fluent in English