MegaAffs

We are looking for a Call Center Team Lead who combines the talent of a salesperson with the systematic approach of a manager. We need a person who speaks fluent English, understands player psychology, and knows how to build department operations to achieve maximum ROI.

Your future challenge: Effective management of the Outbound Sales team, increasing conversion rates, and ensuring flawless service for clients.

⚙️ Our Expectations (Requirements):

• English: Advanced (C1). You must communicate fluently, write compelling scripts, and pick up on the slightest nuances in operator conversations.
• Experience: 2+ years as a Team Lead or Supervisor in a Call Center (strictly in iGaming, Gambling, Crypto, or Forex).
• Hard Skills: Deep understanding of metrics (Conversion Rate, Retention, LTV, ROI) and data-driven decision-making.
• Sales Mindset: You know how to handle objections, how to "close" deals, and can teach the team to sell, not just consult.
• Management: Experience managing a team of 10+ people, conducting 1:1s, onboarding, and staff motivation.

• Tech: Confident user of CRM systems, VoIP telephony, and Google Sheets/Excel.

   

🚀 Key Responsibilities:

• Process Setup (Build from Scratch): Organizing department operations from the ground up — selecting and configuring tools, developing client workflows, and creating a knowledge base.
• Hands-on Sales: Making calls yourself during the launch phase. You need to test databases, feel the client's "pain," refine scripts, and demonstrate a masterclass to future employees.
• Team Building (Hiring & Onboarding): Creating candidate profiles, conducting interviews, hiring "stars," and ensuring quality onboarding.
• Management: Ongoing team management, KPI monitoring, Quality Assurance, and scaling the department.

• Scripting: Writing and constantly improving sales scripts in English.

   

⭐️ We Offer:

• Format: Remote work, 5/2 schedule.
• Payments in USDT (white crypto);
• Remuneration: Competitive salary + bonuses based on the results of the department you build.
• Growth: Opportunity for growth within the project.
• Benefits: Paid vacation and sick leave.

We are looking for a proactive Retention Manager to take ownership of our user lifecycle strategy. If you know how to turn a "new user" into a "loyal player" using data, smart segmentation, and AI — we want to meet you.

📍 The Role: You will take ownership of the player lifecycle, ensuring our users stay engaged, active, and loyal.

• Campaigns: Create and execute multi-channel campaigns (Email, SMS, In-App, Web Push).
• Journey Building: Design automated workflows covering Onboarding, Activation, and Reactivation stages.
• Segmentation: Utilize RFM analysis and behavioral data to target the right players with the right message.
• Optimization: Run A/B tests to boost Open Rates, CTR, and Conversion.
• Innovation: Actively use AI tools to generate content, build logic, and streamline workflows.

🛠 Tech Stack: Experience with Customer.io, Smartico, Fasttrack, or Optimove is a strong advantage.

👤 About You:

• Experience: 1.5–3 years in CRM / Retention Marketing.
• Industry: Experience in iGaming or digital products is highly preferred.
• Skills: Strong grasp of lifecycle marketing, segmentation, and copywriting.
• Mindset: Analytical approach to data and a creative approach to problem-solving.
• Tech-savvy: You are comfortable using AI for automation and content generation.

⭐️ We Offer:

• Format: Remote work, 5/2 schedule.
• Payments in USDT (white crypto);
• Remuneration: Competitive salary + bonuses based on the results of the department you build.
• Growth: Opportunity for growth within the project.
• Benefits: Paid vacation and sick leave.

We are a rapidly developing product company operating in the dynamic iGaming sphere. Our team consists of professionals who value speed, results, and an absence of bureaucracy.

We are currently looking for an ambitious and proactive Affiliate Manager to strengthen our team, help scale traffic volumes, and build long-term relationships with partners in global markets.

If you understand metrics, know how to negotiate favorable terms, and have experience in the Gambling/Betting niche, we definitely have something to talk about.

Our Ideal Candidate (Requirements):

• Experience: 1+ year of experience in an Affiliate Manager position, mandatorily within the Gambling or Betting niche.
• Market Knowledge: Deep understanding of affiliate marketing principles, cooperation models (CPA, RevShare, Hybrid), and key metrics (ROI, LTV, Conversion Rate, etc.).
• English: B2 level (Upper-Intermediate) or higher — for fluent communication with international partners and conducting negotiations.
• Analytical Mindset: Ability to work with large volumes of data, analyze traffic, and make decisions based on numbers.
• Technical Knowledge: Experience with tracking platforms, understanding of postback setup and integrations.

• Will be a plus: Having your own database of active partners/webmasters.

   

Your Key Tasks and Responsibilities:

• Spearhead the hunt for new affiliate partners across key channels (SEO sites, Twitch/Kick streamers, etc.) through proactive market research.
• Increasing volumes of quality traffic from current partners and constantly searching for new sources (GEOs/sources).
• Build and maintain a clean, organized CRM database of all prospective leads.
• Drive top-of-funnel engagement by executing persistent follow-ups until leads are warmed up for negotiations.
• Track and analyze lead generation KPIs (status, conversion rates), providing regular reports with actionable insights for improvement.

• Provide ad-hoc support to Affiliate Managers to ensure team success.

   

  We Offer:

• Format: Remote work, 5/2 schedule.
• Payments in USDT (white crypto);
• Remuneration: Competitive salary + bonuses based on the results of the department you build.
• Growth: Opportunity for growth within the project.
• Benefits: Paid vacation and sick leave.

We need a detail-oriented analyst and a proactive communicator who will ensure seamless transaction flows, optimize conversion rates, and manage relationships with payment service providers (PSPs) across diverse global markets.

🎯 Key Responsibilities

• Relationship Management: Serve as the primary point of contact for connected PSPs. Handle day-to-day communications, resolve operational queries, and push for better service terms.
• Onboarding & Integration: Support all stages of PSP onboarding — from the initial intro and gathering technical documentation to the final "go-live" phase.
• Performance Analytics:  Monitor provider dashboards and transaction reports to compare performance.
  • Analyze payment conversion rates (Click-to-Deposit) and identify root causes for failed or pending transactions.
  • Interpret data to spot discrepancies and suggest actionable improvements.
• Operational Excellence:
  • Process internal tickets from Business Development and translate them into clear technical tasks for the Integration/Product teams.
  • Conduct competitive analysis of payment solutions in target regions, identifying new local methods and integration channels.

• Cross-department Collaboration: Work closely with Finance, Legal, Product, and Business Development teams to align payment strategies with global business goals.

  ✅Requirements
  - Experience: 1+ year of relevant experience in iGaming (Betting/Gambling), with a primary focus on European markets such as Italy, Portugal, Czech Republic, Poland, Greece, and the Netherlands.
  - Tier-1 Market Expertise: Proven track record working with Tier-1 European countries and a deep understanding of their payment ecosystems.
  - Payment Systems Knowledge: Strong grasp of Card processing and European Alternative Payment Methods (APMs), including experience with systems such as Blik, iDEAL, MbWay, and similar regional solutions.
  - Technical Skills: Hands-on experience with Payment Service Provider (PSP) admin panels and reporting tools.
  - Analytical Competence: Ability to  effectively communicate with the analytics team, read and interpret dashboards, and generate actionable insights and recommendations based on the data.
  - Languages: Upper-Intermediate (B2+) English proficiency, both written and verbal, for efficient communication with international partners.
  🧠 Soft Skills

• Detail-Oriented: You notice the small things in transaction logs that others might miss.
• Stress Resilient: Comfortable working in a high-pressure, fast-growing global company.
• Assertive: Not afraid to push your position and hold providers accountable for their performance.
• Organized: Ability to manage multiple onboarding processes and tickets simultaneously without losing focus.
• ⭐️ We Offer:
• Format: Remote work, 5/2 schedule.
• Payments in USDT (white crypto);
• Remuneration: Competitive salary + bonuses based on the results of the department you build.
• Growth: Opportunity for growth within the project.
• Benefits: Paid vacation and sick leave.