MegaAffs

We are looking for a Games Manager to join our team and contribute to the growth and success of our iGaming projects. In this role, you will be responsible for managing the game portfolio, working closely with game providers, and ensuring the best game selection and placement across our brands. You will play a key role in analyzing market trends, optimizing game performance, and supporting player engagement initiatives.

This position is a great opportunity to deepen your expertise in the iGaming industry while working in a dynamic and fast-paced environment.

Responsibilities

• Manage and maintain the game portfolio across multiple projects;
• Add, configure, and update games using the back office and website tools;
• Test and monitor game performance to ensure quality and stability;
• Build and maintain strong relationships with game providers and aggregators, staying up to date with new releases, features, and promotions;
• Conduct market and competitor research to identify trends and select games that match player preferences;
• Collaborate with the retention and marketing teams to launch targeted campaigns that increase player engagement and game performance;
• Analyze data, prepare reports, and use insights to improve game offerings;
• Proactively suggest ideas to increase demand and competitiveness of products and promotions;

• Maintain and regularly update the department’s knowledge base and documentation.

   

Requirements

• 2+ years of experience in a similar role, preferably within the iGaming industry;
• Native knowledge of Ukrainian language;
• English proficiency at B1 level or higher;
• Excellent communication and interpersonal skills, with the ability to work effectively across teams;
• High attention to detail and a strong sense of responsibility for quality results;

• Ability to work efficiently in a fast-changing and dynamic environment.

   

Nice to Have

• Genuine interest in the online casino and iGaming industry;
• Good understanding of online casino games, including slots, table games, and live dealer products;

• Analytical mindset with the ability to interpret data and make informed decisions.

   

What We Offer

• Fully remote work with a 5/2 schedule
• Payments in USDT (white crypto)
• Access to Gemini Advanced tools
• Training and ongoing support from an experienced international team
• Clear opportunities for professional growth within the project

We are looking for a Call Center Team Lead who combines the talent of a salesperson with the systematic approach of a manager. We need a person who speaks fluent English, understands player psychology, and knows how to build department operations to achieve maximum ROI.

Your future challenge: Effective management of the Outbound Sales team, increasing conversion rates, and ensuring flawless service for clients.

⚙️ Our Expectations (Requirements):

• English: Advanced (C1). You must communicate fluently, write compelling scripts, and pick up on the slightest nuances in operator conversations.
• Experience: 2+ years as a Team Lead or Supervisor in a Call Center (strictly in iGaming, Gambling, Crypto, or Forex).
• Hard Skills: Deep understanding of metrics (Conversion Rate, Retention, LTV, ROI) and data-driven decision-making.
• Sales Mindset: You know how to handle objections, how to "close" deals, and can teach the team to sell, not just consult.
• Management: Experience managing a team of 10+ people, conducting 1:1s, onboarding, and staff motivation.

• Tech: Confident user of CRM systems, VoIP telephony, and Google Sheets/Excel.

   

🚀 Key Responsibilities:

• Process Setup (Build from Scratch): Organizing department operations from the ground up — selecting and configuring tools, developing client workflows, and creating a knowledge base.
• Hands-on Sales: Making calls yourself during the launch phase. You need to test databases, feel the client's "pain," refine scripts, and demonstrate a masterclass to future employees.
• Team Building (Hiring & Onboarding): Creating candidate profiles, conducting interviews, hiring "stars," and ensuring quality onboarding.
• Management: Ongoing team management, KPI monitoring, Quality Assurance, and scaling the department.

• Scripting: Writing and constantly improving sales scripts in English.

   

⭐️ We Offer:

• Format: Remote work, 5/2 schedule.
• Payments in USDT (white crypto);
• Remuneration: Competitive salary + bonuses based on the results of the department you build.
• Growth: Opportunity for growth within the project.
• Benefits: Paid vacation and sick leave.

We are looking for a proactive Retention Manager to take ownership of our user lifecycle strategy. If you know how to turn a "new user" into a "loyal player" using data, smart segmentation, and AI — we want to meet you.

📍 The Role: You will take ownership of the player lifecycle, ensuring our users stay engaged, active, and loyal.

• Campaigns: Create and execute multi-channel campaigns (Email, SMS, In-App, Web Push).
• Journey Building: Design automated workflows covering Onboarding, Activation, and Reactivation stages.
• Segmentation: Utilize RFM analysis and behavioral data to target the right players with the right message.
• Optimization: Run A/B tests to boost Open Rates, CTR, and Conversion.
• Innovation: Actively use AI tools to generate content, build logic, and streamline workflows.

🛠 Tech Stack: Experience with Customer.io, Smartico, Fasttrack, or Optimove is a strong advantage.

👤 About You:

• Experience: 1.5–3 years in CRM / Retention Marketing.
• Industry: Experience in iGaming or digital products is highly preferred.
• Skills: Strong grasp of lifecycle marketing, segmentation, and copywriting.
• Mindset: Analytical approach to data and a creative approach to problem-solving.
• Tech-savvy: You are comfortable using AI for automation and content generation.

⭐️ We Offer:

• Format: Remote work, 5/2 schedule.
• Payments in USDT (white crypto);
• Remuneration: Competitive salary + bonuses based on the results of the department you build.
• Growth: Opportunity for growth within the project.
• Benefits: Paid vacation and sick leave.