Materialise

Responsibilities: 

You are responsible for providing operational and administrative support to our OEM partners with regard to the processing of clinical cases. You handle the flow of incoming cases, and follow-up on the timing and on-time delivery of cases. 

• You independently manage daily external and internal requests, covering both technical and administrative aspects of clinical cases for a diverse portfolio of products and partners. 
• You handle the flow of incoming medical cases and start the operational processing of these. 
• You receive the incoming medical images for new cases, and get them ready for processing. You follow-up with the partners on rejected images. 
• You follow-up on the processing of cases assuring all cases are processed, produced and shipped to the customer within the agreed timelines. You reach out to the different stakeholders in case of delays or issues with the flow and intervene when timings are/need to be changed. 
• You provide information within an acceptable time frame for the business relations, to partners and customers with regard to the case management flow and process. 
• Detect and escalate recurring problems on the operational side 
• Participate in the integration of CuSe operations of new partners and/or products  

Requirements: 

• You have an experience working with external customers 
• You have a bachelor degree (Bio-science or Medical related education) 
• You have excellent communication and problem solving skills; 
• You have perfect communication skills (writing and speaking) in English; 
• You are willing to learn about software and technical terms 
• You are well organized, team oriented and stress resistant.  

We’re seeking a skilled and enthusiastic Clinical Design Engineer to join Materialise.

If you are selected for the job, you will need to undergo thorough training before handling real cases. We will teach you everything you need to know. We are not looking for experts but motivated individuals willing to learn and grow with us.

Responsibilities:

⁃ A Clinical Design Engineer developing medical implants and guides for CMF based on Clinical engineer requests, surgeon's preferences, and anatomy aspects according to work instructions and established procedures;

⁃ Able to determine the high-level clinical reality and history of the patient based on medical image data, and other additional data if applicable.

Requirements:

⁃ University degree in Mechanical Engineering or the Biomedical Engineering field is a plus (commercial experience is not mandatory);

⁃ Good 3-dimensional thinking & basic experience with CAD tools (SolidWorks or similar);

English level: Intermediate.

⁃ General engineering knowledge;

⁃ Detail-oriented and good at troubleshooting;

⁃ Good self-organization skills;

Will be a plus

Understanding of 3D-printing technology.