LoopMe

The Role:

We are seeking a talented Publisher Account Manager to join our team. The Publisher Account Manager will be playing a pivotal role in establishing connections with our new partners by providing them with technical integration support, as well as keeping an eye on setups with live partners.

Your role will be to ensure that our partners are satisfied with our services and that we are meeting their needs from the technical side. This includes ensuring timely payments, providing ongoing support, and working with internal teams to resolve issues as they arise.

The ideal candidate should have excellent communication and negotiation skills, as well as a passion for the digital advertising industry and learning new things.

Key Responsibilities:

- Serve as an integration support specialist for publishers, providing them with recommendations on setup & help to resolve their problems.

- Proactively identify and address any issues or concerns that publishers may have.

- Work closely with Client Service, Finance, and AM teams to ensure that the partnership is profitable and efficient for both sides.

- Continuously monitor and analyze publisher performance to identify opportunities for optimization.

-Ensure invoicing is happening on time and provide with custom reports per requests

Requirements:

- Upper-Intermediate/Advanced English level

- Bachelor's degree in business, marketing, or a related field

- Excellent communication and negotiation skills

- Strong analytical and problem-solving skills

- Ability to work collaboratively with cross-functional teams

Bonus Qualifications:

- Familiarity with digital advertising platforms, including programmatic advertising and ad networks

- Experience with ad serving and programmatic advertising would be a plus

If you meet the above requirements and are passionate about the digital publishing industry, we encourage you to apply for this exciting opportunity to join our team as a Publisher Account Manager.

Benefits:

- Competitive compensation package

- International work environment

- Flexible working schedule and the possibility to work remotely

- Annual performance bonus

- Stock options for long-term employees

- English classes

- Maternity/Paternity leave

We are looking for a Junior IT Support specialist at the Low Junior or Trainee level to work in our Dnipro office. This role is ideal for someone who wants to start a career in IT and gain practical experience in technical support and basic system administration.

You will work as part of the IT Support team and assist with daily user support tasks, equipment management, preparing devices for employees, and maintaining basic office IT infrastructure.

This is an entry-level position, so we are open to candidates without commercial experience. We value motivation, the ability to learn quickly, communication skills, and the desire to grow within the IT field.

English language requirement:
English level B1 – B2+

The candidate should be comfortable participating in calls with colleagues from other offices and able to understand basic technical communication in English.

Soft skills:

Personal qualities and communication skills are extremely important for this role. We are looking for someone who:

• has strong communication skills
• is open to learning and development
• can work effectively in a team
• is willing to help colleagues
• is result-oriented
• is responsible and attentive to detail

Basic technical knowledge:
The candidate should have a basic understanding of the following technologies and principles

• Windows operating systems
• macOS operating systems
• basic corporate IT systems principles
• basic networking principles
• user account management basics
• general computer hardware principles

Technologies and systems used in this role:

• Google Workspace
• Auth0
• Okta
• Slack
• Google Meet
• Gmail
• Zoom
• Microsoft Office (Word, Excel, PowerPoint, Outlook)
• standard macOS applications
• standard Windows applications

Main responsibilities:

• preparing laptops and equipment for employees
• preparing devices for new employee onboarding
• technical onboarding of new employees
• technical offboarding of employees
• issuing and tracking peripheral devices
• processing internal IT support requests
• participating in IT equipment inventory processes
• supporting basic office IT infrastructure
• participating in calls with colleagues from other offices

Nice to have:

• experience with equipment inventory
• experience preparing hardware for deployment
• experience in IT Support or Helpdesk
• basic networking knowledge
• participation in internal process improvements
• understanding of IT Asset Management principles
• process documentation or process design skills
• participation in hardware procurement optimization
• experience evaluating hardware before decommissioning

Training approach:
We are ready to train candidates without commercial experience if they have a basic understanding of computers, networking, and hardware.

Our team already has structured onboarding and training processes that help new employees quickly adapt to their role. New team members usually start with simple tasks and gradually move on to more complex responsibilities as they learn the company infrastructure and internal processes.

Additional information:
This role is well suited for technical university students or early-career IT specialists who want to gain practical experience and grow in IT Support or System Administration.

Benefits:

• Competitive compensation package
• International work environment
• Flexible working schedule and possibility to work remotely
• Annual performance bonus
• English classes
• Maternity/Paternity leave

As a Junior Product Manager within our agency-facing product group, you will own the roadmap and delivery of specific projects across LoopMe's several platforms, including the LoopMe DSP, DMP and Audience and Measurement platform.

You will work closely with engineering and internal stakeholders to translate business needs into well-scoped technical work, prioritise the backlog, and ship features that improve how agencies plan, activate and measure campaigns via LoopMe’s product suite.

What you'll be doing:

• Owning the roadmap and end-to-end delivery for projects across four products including upgrading inventory management, forecasting, API integrations, automation of tasks and database management.

• Managing Jira backlogs end-to-end: writing clear, well-scoped tickets, prioritising work, refining with engineering and tracking delivery

• Partnering with software engineers on technical design, debugging issues in production and unblocking delivery

• Communicating fluently with both engineering teams and internal stakeholders, translating between the two

• Building prototype designs and proofs of concept (vibe coding especially welcome) to validate ideas quickly before committing engineering effort

• Using LLMs for detailed analysis, KPI tracking, product documentation and KPI tracking across the agency-facing product suite

• Maintaining clear, up-to-date documentation of LoopMe's products for internal and external audiences to support LoopMe’s AI platform

• Defining and tracking KPIs for your products and reporting on performance to senior stakeholders

You'll have:

• 1+ years of hands-on experience working in ad tech is essential, with a solid understanding of key platforms across the ecosystem (DSPs, SSPs, DMPs, Inventory Management and Brand Lift Measurement)

• Product management experience is welcomed, especially demonstrating delivery of technical solutions from discovery through launch

• Experience managing Jira backlogs, writing tickets and working day-to-day with engineering teams

• Comfort getting technical: reading logs, debugging issues, understanding APIs and data flows

• Concrete examples of using generative AI to work more efficiently, build automation and debug issues

• An analytical mindset and the ability to use data to prioritise and make decisions

• Excellent communication skills with both technical and non-technical audiences

• Exceptional organisational skills and the ability to manage multiple workstreams in parallel