Ideals

Get to know us

Ideals is a global B2B SaaS product company recognized as the most highly rated and customer-centric brand in the secure business collaboration market. Trusted by over 2,000,000 users from 175,000 companies globally, we are on a mission to create more prosperity in the world by accelerating high-stakes business decisions. We achieve this by delivering extremely intuitive and robust software products that help people make impactful decisions with less stress, higher quality, and shorter hours. Our key products include:

Ideals Virtual Data Room (VDR): A secure, cloud-based platform for sharing confidential documents during due diligence, fundraising, M&A, legal transactions, and other business-critical workflows.

Ideals Board: A platform for boards and executive teams to streamline governance and enhance decision-making in a fast, secure, and compliant way.

The role

We are looking for a Software Engineer, Backend (.NET) with AI skills who will play a key role in building and scaling secure, high-load VDR services, with the additional opportunity to apply AI patterns to product features.

Your success in this role will be measured first by strong backend fundamentals: reliability, performance, scalability, and maintainability, and second by your ability to enable AI features safely and efficiently, using reusable and well-architected components.

This is a hands-on engineering role within a mature product environment, where engineering quality, observability, and long-term architecture matter.

What you will do

BE Engineering:

• Design, develop, and operate production-grade .NET services
• Work with .NET Framework 4.7, .NET 8, ASP.NET, Web API, Entity Framework
• Design and optimize data models using MS SQL Server / PostgreSQL
• Build and run services in AWS, using Docker, Kubernetes, ArgoCD
• Ensure service reliability and performance through:
• Clear SLIs/SLOs and capacity planning
• Caching, retries, backoff strategies, circuit breakers
• Secure multi-tenant access control
• Own services end-to-end: design, implementation, deployment, monitoring, and support
• Contribute to architecture and design reviews
• Improve code quality through code reviews, refactoring, and best practices

AI Enablement:

• Integrate AI/LLM providers behind clean, provider-agnostic abstractions
• Implement retrieval-augmented generation (RAG): chunking, embeddings, vector search
• Build safe AI flows with: Context scoping and validation, “Cannot answer” scenarios, Prompt-injection defenses
• Add evaluation and observability: Offline and online quality metrics, Monitoring tied to product KPIs
• Create reusable AI components (libraries, middleware, templates) adopted by other teams
• Share knowledge on safe and scalable AI usage

What you bring

• Strong experience with C# / .NET in production environments
• Solid knowledge of ASP.NET, Web API, Entity Framework
• Experience with relational databases (MS SQL Server, PostgreSQL)
• Hands-on experience with AWS
• Experience with Docker, Kubernetes, CI/CD pipelines
• Understanding of distributed systems, performance tuning, and reliability patterns
• Experience working in cross-functional product teams
• Strong written and spoken English (B2 level or above)

AI Skills (strong advantage)

• Experience with retrieval & vector search (embeddings, chunking, hybrid search)
• Integration with LLM providers (Azure OpenAI, AWS Bedrock, or open-source models)
• Experience with: structured outputs, streaming responses, provider-agnostic AI abstractions
• Knowledge of AI guardrails & evaluation: output validation, quality metrics, safe usage patterns
• Ability and willingness to mentor peers in applied AI practices

What we offer

We highly value our people, so we will empower you with all the resources and support to help you reach your full potential.

For your best work

• Remote-first flexibility to shape your ideal workday
• Home workplace budget
• Resilient home budget for Ukraine-based teammates
• Resilient office in Kyiv & co-working expense coverage
• Individual IT budget for extra equipment
• Top-tier tech and AI-powered tools

For your growth

• Access to Ideals Academy with numerous courses
• Investment in external learning and development activities
• Guidance in Personal Development Plan creation
• Professional literature and subscriptions coverage
• Support of your passion as a speaker or writer
• Internal talent mobility opportunities

For your well-being

• Medical insurance and Wellness Package for sports activities
• Full coverage of mental health sessions for Ukrainian teammates
• Funding for sports competitions
• 20 business days of paid time off per year
• Unlimited health-related time-off

Extra perks

• Team-building offline and online events
• Budget for meetups with your local team
• Generous internal referral program

Our culture

Commitment, Excellence, Collaboration, Trust and Care are core values to the Ideals team. For us, these are the principles that every Idealer lives and breathes. We are on the lookout for like-minded individuals who share our values. By doing so, we create a team where talents feel at ease and work to the best of their abilities.

Discover more.

Ideals is an equal opportunity employer

Ideals is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people from all walks of life. We don’t discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, or citizenship.

Get to know us

Ideals is a global B2B SaaS product company recognized as the most highly rated and customer-centric brand in the secure business collaboration market. Trusted by over 2,000,000 users from 200,000 companies globally, we help people run high-stakes processes and make important decisions with less stress, higher quality, and shorter hours.

Ideals Virtual Data Room (VDR): Secure document sharing and collaboration for due diligence, fundraising, corporate reporting, licensing, clinical trials, and other complex transactions.

Ideals Board: Board and leadership collaboration platform for faster, safer, and more compliant decision-making.

This role is open to candidates based in Ukraine, Portugal, or Poland.

The role

As a Senior Product Manager for our Virtual Data Room (VDR), you’ll own and shape the Document Collaboration Experience – the heart of how thousands of professionals interact with critical documents every day.

You’ll lead the evolution of the tools that power how users open, review, edit, protect, and enhance documents with and without AI. From seamless redaction and real-time editing to intelligent search and instant translation, you’ll transform complex workflows into fast, intuitive, and confident experiences.

Your mission: make document workflows not just functional – but exceptional, fast, and as efficient as possible to bring real value for our clients.

Working closely with engineering, design, data, and client-facing peers, you will turn discovery insights into scalable solutions that empower secure, high-stakes decision-making across the globe.

What you will do 

• Define and execute the product area strategy for the Document Collaboration Experience inside the VDR, ensuring alignment with the overall product strategy and company vision
• Drive continuous improvement of existing core document collaboration functionalities, including viewing experience, redaction workflows, encrypted document handling, in-house editor, 3rd-party integrations, and AI-powered features (search, translation, PII detection, etc)
• Proactively uncover new product opportunities through structured discovery, leveraging user interviews, surveys, behavioral analytics, support and feedback analysis, market and competitor research, data deep-dives, experimentation, and close collaboration with stakeholders 
• Prioritize opportunities and solutions based on user reach, impact, ROI, technical feasibility, and business risk, while maintaining a balanced roadmap that spans innovation, optimization, technical excellence, and cross-functional initiatives
• Define and communicate product requirements through interactive prototypes, well-structured PRDs, and user stories with detailed acceptance criteria 
• Collaborate with engineers, designers, UX writers, and data analysts within cross-functional product teams to co-create and deliver scalable, high-quality solutions
• Contribute to GTM strategy and work with the marketing team to develop launch plans, positioning, and messaging that drive product adoption and market success

• Measure success post-launch and iterate based on data and feedback

   

What you bring 

• 3+ years of product management experience, ideally in B2B SaaS or enterprise environments
• Strong ownership mindset with the ability to work independently and drive outcomes
• Proven experience across the full product lifecycle – from discovery to go-to-market and post-release activities
• Skilled in using both customer insights and data to inform product decisions
• Ability to turn industry and market trends into clear product strategies
• Passion for delivering intuitive, user-friendly, and impactful experiences
• Hands-on use of AI tools (e.g., ChatGPT or similar) in daily product work to multiply output and reduce time spent on research, documentation, data analysis, and routine tasks
• Experience working on technically complex features or workflows and collaborating closely with engineering teams

• Excellent collaboration, communication, and English proficiency (C1 level)

   

Nice to have 

• Experience working with document-based systems, editors, rendering engines, or file workflows
• Experience building or owning AI-powered features (e.g., LLM integrations, AI-assisted search, automated translation, etc)

• Understanding of M&A, fundraising, or other financial operations

   

Our assessment process

• Screening call with the Talent Acquisition Specialist (~45 mins)
• Product management expertise and problem discovery interview with the Group Product Manager (90-120 min)
• Short take-home task: one-pager / mini PRD (2–3 hours effort, 1–2 days turnaround)
• UI/UX and solution discovery interview with the Head of Product Design (60 min)
• Product delivery interview with the Director of Engineering (60 min)
• Competency-based interview with the Talent Acquisition Specialist (90 mins)

What we offer

We highly value our people, so we will empower you with all the resources and support to help you reach your full potential.

For your best work

• Remote-first flexibility to shape your ideal workday
• Home workplace budget
• Resilient home budget for Ukraine-based teammates
• Resilient office in Kyiv & co-working expense coverage
• Individual IT budget for extra equipment
• Top-tier tech and AI-powered tools

For your growth

• Access to Ideals Academy with numerous courses
• Investment in external learning and development activities
• Guidance in Personal Development Plan creation
• Professional literature and subscriptions coverage
• Support of your passion as a speaker or writer
• Internal talent mobility opportunities

For your well-being

• Medical insurance and Wellness Package for sports activities
• Full coverage of mental health sessions for Ukrainian teammates
• Funding for sports competitions
• 20 business days of paid time off per year
• Unlimited health-related time-off

Extra perks

• Team-building offline and online events
• Budget for meetups with your local team
• Generous internal referral program

Our culture

Commitment, Excellence, Collaboration, Trust and Care are core values to the Ideals team. For us, these are the principles that every Idealer lives and breathes. We are on the lookout for like-minded individuals who share our values. By doing so, we create a team where talents feel at ease and work to the best of their abilities.

Discover more.

Ideals is an equal opportunity employer

Ideals is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people from all walks of life. We don’t discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, or citizenship.