Ideals

Get to know us

Ideals is a global B2B SaaS product company recognized as the most highly rated and customer-centric brand in the secure business collaboration market. Trusted by over 2,000,000 users from 200,000 companies globally, we help people run high-stakes processes and make important decisions with less stress, higher quality, and shorter hours.

Ideals Virtual Data Room (VDR): Secure document sharing and collaboration for due diligence, fundraising, corporate reporting, licensing, clinical trials, and other complex transactions.

Ideals Board: Board and leadership collaboration platform for faster, safer, and more compliant decision-making.

This role is open to candidates based in Ukraine, Portugal, or Poland.

The role

As a Senior Product Manager for our Virtual Data Room (VDR), you’ll own and shape the Document Collaboration Experience – the heart of how thousands of professionals interact with critical documents every day.

You’ll lead the evolution of the tools that power how users open, review, edit, protect, and enhance documents with and without AI. From seamless redaction and real-time editing to intelligent search and instant translation, you’ll transform complex workflows into fast, intuitive, and confident experiences.

Your mission: make document workflows not just functional – but exceptional, fast, and as efficient as possible to bring real value for our clients.

Working closely with engineering, design, data, and client-facing peers, you will turn discovery insights into scalable solutions that empower secure, high-stakes decision-making across the globe.

What you will do 

• Define and execute the product area strategy for the Document Collaboration Experience inside the VDR, ensuring alignment with the overall product strategy and company vision
• Drive continuous improvement of existing core document collaboration functionalities, including viewing experience, redaction workflows, encrypted document handling, in-house editor, 3rd-party integrations, and AI-powered features (search, translation, PII detection, etc)
• Proactively uncover new product opportunities through structured discovery, leveraging user interviews, surveys, behavioral analytics, support and feedback analysis, market and competitor research, data deep-dives, experimentation, and close collaboration with stakeholders 
• Prioritize opportunities and solutions based on user reach, impact, ROI, technical feasibility, and business risk, while maintaining a balanced roadmap that spans innovation, optimization, technical excellence, and cross-functional initiatives
• Define and communicate product requirements through interactive prototypes, well-structured PRDs, and user stories with detailed acceptance criteria 
• Collaborate with engineers, designers, UX writers, and data analysts within cross-functional product teams to co-create and deliver scalable, high-quality solutions
• Contribute to GTM strategy and work with the marketing team to develop launch plans, positioning, and messaging that drive product adoption and market success

• Measure success post-launch and iterate based on data and feedback

   

What you bring 

• 3+ years of product management experience, ideally in B2B SaaS or enterprise environments
• Strong ownership mindset with the ability to work independently and drive outcomes
• Proven experience across the full product lifecycle – from discovery to go-to-market and post-release activities
• Skilled in using both customer insights and data to inform product decisions
• Ability to turn industry and market trends into clear product strategies
• Passion for delivering intuitive, user-friendly, and impactful experiences
• Hands-on use of AI tools (e.g., ChatGPT or similar) in daily product work to multiply output and reduce time spent on research, documentation, data analysis, and routine tasks
• Experience working on technically complex features or workflows and collaborating closely with engineering teams

• Excellent collaboration, communication, and English proficiency (C1 level)

   

Nice to have 

• Experience working with document-based systems, editors, rendering engines, or file workflows
• Experience building or owning AI-powered features (e.g., LLM integrations, AI-assisted search, automated translation, etc)

• Understanding of M&A, fundraising, or other financial operations

   

Our assessment process

• Screening call with the Talent Acquisition Specialist (~45 mins)
• Product management expertise and problem discovery interview with the Group Product Manager (90-120 min)
• Short take-home task: one-pager / mini PRD (2–3 hours effort, 1–2 days turnaround)
• UI/UX and solution discovery interview with the Head of Product Design (60 min)
• Product delivery interview with the Director of Engineering (60 min)
• Competency-based interview with the Talent Acquisition Specialist (90 mins)

What we offer

We highly value our people, so we will empower you with all the resources and support to help you reach your full potential.

For your best work

• Remote-first flexibility to shape your ideal workday
• Home workplace budget
• Resilient home budget for Ukraine-based teammates
• Resilient office in Kyiv & co-working expense coverage
• Individual IT budget for extra equipment
• Top-tier tech and AI-powered tools

For your growth

• Access to Ideals Academy with numerous courses
• Investment in external learning and development activities
• Guidance in Personal Development Plan creation
• Professional literature and subscriptions coverage
• Support of your passion as a speaker or writer
• Internal talent mobility opportunities

For your well-being

• Medical insurance and Wellness Package for sports activities
• Full coverage of mental health sessions for Ukrainian teammates
• Funding for sports competitions
• 20 business days of paid time off per year
• Unlimited health-related time-off

Extra perks

• Team-building offline and online events
• Budget for meetups with your local team
• Generous internal referral program

Our culture

Commitment, Excellence, Collaboration, Trust and Care are core values to the Ideals team. For us, these are the principles that every Idealer lives and breathes. We are on the lookout for like-minded individuals who share our values. By doing so, we create a team where talents feel at ease and work to the best of their abilities.

Discover more.

Ideals is an equal opportunity employer

Ideals is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people from all walks of life. We don’t discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, or citizenship.

Get to know us

Ideals is a global B2B SaaS product company recognized as the most highly rated and customer-centric brand in the secure business collaboration market. Trusted by over 2,000,000 users from 175,000 companies globally, we are on a mission to create more prosperity in the world by accelerating high-stakes business decisions. We achieve this by delivering extremely intuitive and robust software products that help people make impactful decisions with less stress, higher quality, and shorter hours. Our key products include:

Ideals Virtual Data Room (VDR): A secure, cloud-based platform for sharing confidential documents during due diligence, fundraising, M&A, legal transactions, and other business-critical workflows.

Ideals Board: A platform for boards and executive teams to streamline governance and enhance decision-making in a fast, secure, and compliant way.

The role

We are looking for a Software Engineer, Backend (.NET) with AI skills who will play a key role in building and scaling secure, high-load VDR services, with the additional opportunity to apply AI patterns to product features.

Your success in this role will be measured first by strong backend fundamentals: reliability, performance, scalability, and maintainability, and second by your ability to enable AI features safely and efficiently, using reusable and well-architected components.

This is a hands-on engineering role within a mature product environment, where engineering quality, observability, and long-term architecture matter.

What you will do

BE Engineering:

• Design, develop, and operate production-grade .NET services
• Work with .NET Framework 4.7, .NET 8, ASP.NET, Web API, Entity Framework
• Design and optimize data models using MS SQL Server / PostgreSQL
• Build and run services in AWS, using Docker, Kubernetes, ArgoCD
• Ensure service reliability and performance through:
• Clear SLIs/SLOs and capacity planning
• Caching, retries, backoff strategies, circuit breakers
• Secure multi-tenant access control
• Own services end-to-end: design, implementation, deployment, monitoring, and support
• Contribute to architecture and design reviews
• Improve code quality through code reviews, refactoring, and best practices

AI Enablement:

• Integrate AI/LLM providers behind clean, provider-agnostic abstractions
• Implement retrieval-augmented generation (RAG): chunking, embeddings, vector search
• Build safe AI flows with: Context scoping and validation, “Cannot answer” scenarios, Prompt-injection defenses
• Add evaluation and observability: Offline and online quality metrics, Monitoring tied to product KPIs
• Create reusable AI components (libraries, middleware, templates) adopted by other teams
• Share knowledge on safe and scalable AI usage

What you bring

• Strong experience with C# / .NET in production environments
• Solid knowledge of ASP.NET, Web API, Entity Framework
• Experience with relational databases (MS SQL Server, PostgreSQL)
• Hands-on experience with AWS
• Experience with Docker, Kubernetes, CI/CD pipelines
• Understanding of distributed systems, performance tuning, and reliability patterns
• Experience working in cross-functional product teams
• Strong written and spoken English (B2 level or above)

AI Skills (strong advantage)

• Experience with retrieval & vector search (embeddings, chunking, hybrid search)
• Integration with LLM providers (Azure OpenAI, AWS Bedrock, or open-source models)
• Experience with: structured outputs, streaming responses, provider-agnostic AI abstractions
• Knowledge of AI guardrails & evaluation: output validation, quality metrics, safe usage patterns
• Ability and willingness to mentor peers in applied AI practices

What we offer

We highly value our people, so we will empower you with all the resources and support to help you reach your full potential.

For your best work

• Remote-first flexibility to shape your ideal workday
• Home workplace budget
• Resilient home budget for Ukraine-based teammates
• Resilient office in Kyiv & co-working expense coverage
• Individual IT budget for extra equipment
• Top-tier tech and AI-powered tools

For your growth

• Access to Ideals Academy with numerous courses
• Investment in external learning and development activities
• Guidance in Personal Development Plan creation
• Professional literature and subscriptions coverage
• Support of your passion as a speaker or writer
• Internal talent mobility opportunities

For your well-being

• Medical insurance and Wellness Package for sports activities
• Full coverage of mental health sessions for Ukrainian teammates
• Funding for sports competitions
• 20 business days of paid time off per year
• Unlimited health-related time-off

Extra perks

• Team-building offline and online events
• Budget for meetups with your local team
• Generous internal referral program

Our culture

Commitment, Excellence, Collaboration, Trust and Care are core values to the Ideals team. For us, these are the principles that every Idealer lives and breathes. We are on the lookout for like-minded individuals who share our values. By doing so, we create a team where talents feel at ease and work to the best of their abilities.

Discover more.

Ideals is an equal opportunity employer

Ideals is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people from all walks of life. We don’t discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, or citizenship.

Get to know us

Ideals is a global B2B SaaS product company recognized as the most highly rated and customer-centric brand in the secure business collaboration market. Trusted by over 2,000,000 users from 175,000 companies globally, we are on a mission to create more prosperity in the world by accelerating high-stakes business decisions. We achieve this by delivering extremely intuitive and robust software products that help people make impactful decisions with less stress, higher quality, and shorter hours. Our key products include:

Ideals Virtual Data Room (VDR): A secure, cloud-based platform for sharing confidential documents during due diligence, fundraising, M&A, legal transactions, and other business-critical workflows.

Ideals Board: A platform for boards and executive teams to streamline governance and enhance decision-making in a fast, secure, and compliant way.

The role

Ideals reached 480 employees across 27 locations and keeps expanding globally. To support this growth journey, we seek a Systems Administrator remotely in Ukraine to ensure the smooth operation of IT infrastructure using modern approaches. In this role, you will focus on internal IT requests from our colleagues, participating in various IT projects in collaboration with other teams across global locations as we scale.

If you thrive in dynamic environments and possess a can-do attitude to improve existing processes for higher efficiency and internal customer satisfaction, this is an ideal opportunity to make a lasting impact on a growing company.

You will report to the ITSM Operations Manager, and collaborate closely with Service Desk colleagues, Security and Business Process Automation teams, and the Director of Internal IT.

Schedule: remote from Ukraine, 8-hour working day local time, no night shifts.

What you will do

• Own and administer the company’s Identity Provider (IdP), including SSO, MFA, access policies, and identity lifecycle management
• Design, configure, and maintain SAML and SCIM integrations with internal and third-party applications
• Maintain and optimize integrations between Google Workspace, HR system, and the Identity Provider to automate joiner, mover, and leaver processes
• Administer cloud services with a focus on access governance, security, licensing, and automation
• Monitor system health, diagnose complex cross-platform issues, and lead resolution of identity- and access-related incidents
• Lead and execute system migrations between cloud, on-premises, and SaaS platforms
• Support Service Desk colleagues in handling complex escalations and providing guidance on advanced technical issues
• Contribute to regular ticket resolution when required, particularly for high-impact or complex cases, ensuring service continuity
• Collaborate closely with the Information Security team on access controls, security reviews, and audit-related activities
• Drive continuous improvement of identity, access, and cloud processes through automation and standardization

What you bring

• 5+ years of experience in Systems Administration, Identity & Access Management, or L3 internal IT support
• Strong hands-on experience with Identity Providers (IdP), preferably Okta
• Proven experience configuring and maintaining SAML and SCIM integrations
• Experience integrating Google Workspace and HR systems with Identity Providers to automate user lifecycle management
• Strong experience with MDM and endpoint management tools (e.g. JumpCloud), including device enrollment, policy management, and compliance enforcement
• Solid understanding of cloud services administration, including access control, security, and licensing
• Advanced troubleshooting skills across identity, SaaS platforms, and operating systems
• Experience working with Windows and macOS in an enterprise environment
• Knowledge of IT Service Management tools and structured operational processes
• Upper-Intermediate English (B2) or higher, written and spoken

Nice to have

• Knowledge in networking fields
• Experience with the creation and administration of basic workflows in Jira
• Cisco-issued certification / ITIL foundation / Comptia A+ or above
• Experience in PowerShell and Bash

Our assessment process

• One-way video interview (10 mins) and Online Test (15 mins)
• Test task (~3 hours)
• Interview with the Hiring Manager (60 mins)
• Competency-based interview with the Talent Acquisition Specialist (90 mins)

What we offer

We highly value our people, so we will empower you with all the resources and support to help you reach your full potential.

For your best work

• Remote-first flexibility to shape your ideal workday
• Home workplace budget
• Resilient home budget for Ukraine-based teammates
• Resilient office in Kyiv & co-working expense coverage
• Individual IT budget for extra equipment
• Top-tier tech and AI-powered tools

For your growth

• Access to Ideals Academy with numerous courses
• Investment in external learning and development activities
• Guidance in Personal Development Plan creation
• Professional literature and subscriptions coverage
• Support of your passion as a speaker or writer
• Internal talent mobility opportunities

For your well-being

• Medical insurance and Wellness Package for sports activities
• Full coverage of mental health sessions for Ukrainian teammates
• Funding for sports competitions
• 20 business days of paid time off per year
• Unlimited health-related time-off

Extra perks

• Team-building offline and online events
• Budget for meetups with your local team
• Generous internal referral program

Our culture

Commitment, Excellence, Collaboration, Trust and Care are core values to the Ideals team. For us, these are the principles that every Idealer lives and breathes. We are on the lookout for like-minded individuals who share our values. By doing so, we create a team where talents feel at ease and work to the best of their abilities.

Discover more.

Ideals is an equal opportunity employer

Ideals is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people from all walks of life. We don’t discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, or citizenship.

As a Frontend Tech Lead (React), you’ll be a hands-on technical leader in a cross-functional product team building the Ideals Board. You will lead by example in engineering craftsmanship: owning frontend architecture decisions, raising delivery quality, and helping the team move faster with confidence.

What you will do

• Own frontend technical direction for a key area of Ideals Board: architecture, patterns, and long-term maintainability
• Make the design system work properly in real product development: ensure consistency, improve developer experience, and close gaps between design and implementation
• Lead redesigns of key product parts end-to-end (technical + UX): help shape solutions with Product Design and deliver robust implementations
• Raise quality ownership across the team: testing strategy, code review culture, definition of done, and proactive refactoring where it matters
• Drive technical design: write and review technical solutions, identify risks early, and align the team on implementation approaches
• Be a strong hands-on contributor: deliver features, tackle complex tasks, debug production issues, and improve performance and reliability
• Mentor and multiply: coach frontend engineers, share best practices, and grow overall team expertise and collaboration
• Collaborate closely with Product managers, Designers, Backend, QA, and DevOps Engineers to ensure smooth delivery and a great user experience

What you bring

• 6+ years of strong hands-on experience building production web applications with React + TypeScript
• Proven ability to lead technical design: decomposition, trade-offs, and aligning stakeholders on a clear approach
• Experience building or scaling design systems/component libraries, and enforcing consistency in a real product
• Strong engineering fundamentals: maintainability, performance, accessibility, security-minded UI development, and pragmatic quality practices
• Confidence with modern frontend tooling and delivery: testing (unit/integration/e2e), CI/CD, observability, and effective debugging
• Leadership through influence: mentoring, constructive feedback, driving alignment, and creating clarity in ambiguous areas
• A quality mindset: you care about outcomes, user impact, and leaving systems better than you found them

• English at the B2 level

   

Nice to have

• Experience with B2B SaaS products and high-trust environments (security/compliance-sensitive workflows)
• Familiarity with a broader stack and ecosystem (e.g., AWS/Kubernetes, backend integration patterns, API design collaboration)
• Experience running frontend initiatives that span multiple teams (shared components, platform improvements, standards)