GotYourBack Suppport

We are inviting you to become a part of our company as a User Acquisition Manager for our new product! You will be responsible for managing and optimizing paid social media campaigns across platforms like Facebook, TikTok, Instagram, and other relevant channels.
 

GotYourBack Support is a Ukrainian IT company, working both in B2C and B2B market, providing remote technical assistance to English-speaking users all over the world, as well as being the voice of our partners' brands and the main tool for building trust and open relationships with their customers.

Key Responsibilities:

• Develop, launch, and optimize paid user acquisition campaigns on Facebook Ads, TikTok Ads and other social platforms;
• Analyze campaign performance, identify trends, and implement data-driven optimizations to maximize ROI;
• Conduct A/B testing on creatives, ad formats, and targeting strategies to improve performance;
• Monitor KPIs, generate reports, and provide insights to improve overall marketing strategy;
• Stay updated with the latest trends, platform updates, and best practices in paid social advertising;

• Work closely with cross-functional teams, including product and analytics, to align marketing efforts with business goals.

   

  Requirements:

• 1+ years of experience in paid social advertising with a proven track record in user acquisition;
• Strong knowledge of Facebook Ads Manager, TikTok Ads Manager, and other social media advertising platforms;
• Experience with performance marketing, including CPI, CPA, ROAS, and LTV metrics;
• Analytical mindset with the ability to interpret data and make data-driven decisions;
• Experience in A/B testing and creative performance analysis;

• English proficiency (B2+ preferred).

   

  What we offer:

• Flexible work environment and remote-friendly culture;
• Competitive and stable salary;
• 20 vacation days and 10 sick leaves per year;
• Medical insurance;
• Team building events, corporate gifts, and stylish merch.

We are waiting for your resume!

We are inviting you to become a part of our company as a Recruiter!

The primary mission is to ensure the rapid and high-quality closure of open positions within GotYourBack Support. This includes maintaining an efficient Candidate Journey and dedicated, accurate administration of the Applicant Tracking System (ATS).

Key Responsibilities:

1. Operational Full-Cycle Recruitment (The Core Focus):

• Independently manage the full recruitment cycle with a target of 10-15+ successful closures per month.
• Conduct all necessary interview stages (from screening to final) for managed positions.
• Coordinate interaction with Hiring Managers, refine candidate profiles, and finalize employment offers and negotiations.

• Provide transparent, timely, and high-quality feedback to all candidates to ensure an excellent Candidate Experience.

   

2. Administration and Optimization:

• Take full responsibility for managing and updating the ATS (Applicant Tracking System), ensuring data integrity, cleanliness, and completeness.
• Design, post, and update vacancies across all relevant job boards and platforms.

• Monitor and analyze key recruitment metrics for mass positions (time-to-hire, conversion, etc.) and prepare weekly/monthly progress reports.

   

3. Collaboration and Team Support:

• Work closely with the Talent Sourcer to ensure a stable and high-quality incoming candidate flow.

• Collaborate with the HR Specialist to ensure a smooth and seamless Onboarding transition for all hired employees.

   

  Requirements:

• A minimum of 6 months of full-cycle recruitment experience, preferably with a focus on mass or high-volume operational roles;
• Proven ability to manage a large pipeline and successfully close 10+ vacancies per month;
• Excellent written and verbal communication skills in English (B2 level is mandatory);
• High capacity for operational execution and commitment to short time-to-hire metrics;
• Exceptional organizational skills and attention to detail, especially regarding ATS data management; 
• Proficiency in ATS or CRM systems;

• Strong interpersonal and negotiation skills.

   

  Benefits:

• Adaptation and mentorship for a kick start;
• Career and professional growth possibilities;
• Flexible schedule;
• Competitive salary;
• Awesome team and super-supportive management;

• Additional benefits (health insurance, sick leaves, vacation, company-covered accounting services, extra goodies and cool perks to sweeten the deal!).

   

  We are glad to welcome YOU to our team. If you picture yourself as a part of a successful Company — send us your resume!

  See yaa, we’ve GotYourBack!