GotYourBack Suppport

We are inviting you to become a part of our company as a User Acquisition Manager for our new product! You will be responsible for managing and optimizing paid social media campaigns across platforms like Facebook, TikTok, Instagram, and other relevant channels.
 

GotYourBack Support is a Ukrainian IT company, working both in B2C and B2B market, providing remote technical assistance to English-speaking users all over the world, as well as being the voice of our partners' brands and the main tool for building trust and open relationships with their customers.

Key Responsibilities:

• Develop, launch, and optimize paid user acquisition campaigns on Facebook Ads, TikTok Ads and other social platforms;
• Analyze campaign performance, identify trends, and implement data-driven optimizations to maximize ROI;
• Conduct A/B testing on creatives, ad formats, and targeting strategies to improve performance;
• Monitor KPIs, generate reports, and provide insights to improve overall marketing strategy;
• Stay updated with the latest trends, platform updates, and best practices in paid social advertising;

• Work closely with cross-functional teams, including product and analytics, to align marketing efforts with business goals.

   

  Requirements:

• 1+ years of experience in paid social advertising with a proven track record in user acquisition;
• Strong knowledge of Facebook Ads Manager, TikTok Ads Manager, and other social media advertising platforms;
• Experience with performance marketing, including CPI, CPA, ROAS, and LTV metrics;
• Analytical mindset with the ability to interpret data and make data-driven decisions;
• Experience in A/B testing and creative performance analysis;

• English proficiency (B2+ preferred).

   

  What we offer:

• Flexible work environment and remote-friendly culture;
• Competitive and stable salary;
• 20 vacation days and 10 sick leaves per year;
• Medical insurance;
• Team building events, corporate gifts, and stylish merch.

We are waiting for your resume!

We are seeking a motivated and detail-oriented Project Coordinator/Virtual Assistant to directly support the founder in both sales engagement and project management activities. You will represent the founder in client communication, manage outreach, and ensure smooth onboarding for new customers.

Key Responsibilities:

• Sales Engagement & Follow-ups;
• Support the founder in all sales and business development activities;
• Research prospective clients before meetings and prepare relevant briefing materials;
• Send follow-ups, schedule calls, and maintain communication through email, LinkedIn, and phone;
• Reconnect with leads who have shown interest but gone inactive, aiming to re-engage and move discussions forward;
• Maintain CRM updates and meeting records;
• Project Coordination;
• Assist in launching and onboarding multiple new clients on the platform;
• Coordinate with internal teams to track progress and ensure tasks are completed on schedule;
• Act as a communication bridge between the founder, clients, and operations teams;

• Monitor ongoing client activities and provide regular updates.

   

  Requirements:

• Excellent written and spoken English;
• Proven experience in sales support, client engagement, logistics dispatching, or project coordination;
• Strong communication and follow-up skills, especially via email and LinkedIn;
• Highly organized with the ability to manage multiple priorities;
• Comfortable working directly with an executive and handling sensitive information;

• Experience in e-commerce, SaaS, or logistics industries is a strong plus.

   

  Working Hours:
  7:00 AM – 4:00 PM Pacific Time (U.S. West Coast schedule)

  5:00 PM - 02:00 AM (Kyiv time)

  
  Benefits:

• Adaptation and mentorship for a kick start;
• Competitive salary;

• Additional benefits (health insurance, sick leaves, vacation, company-covered accounting services, extra goodies and cool perks to sweeten the deal!).

   

  We are glad to welcome YOU to our team. If you picture yourself as a part of a successful Company — send us your resume!

   

  See yaa, we’ve GotYourBack!
  
   

We are a fast-growing BPO company looking to expand our reach by launching a structured B2B sales process. Our goal is to identify and engage potential clients and partners, building long-term relationships that drive business growth.

Role Overview:

We are seeking a Business Development Manager to develop and execute a process for identifying and converting potential clients. This role combines research, lead generation, strategic outreach, and sales process development to establish a consistent pipeline of business opportunities.

This role will be a key to building and shaping the company's B2B team, laying the foundation for long-term growth and success.

Key Responsibilities:

Lead Generation & Research:

• Identify and research potential leads, industries, and market opportunities.
• Extract and enrich lead data to ensure accurate and comprehensive prospecting.
• Maintain and update lead databases for better tracking and follow-ups.

Lead Engagement & Nurturing:

• Conduct initial outreach through emails, LinkedIn, and other channels.
• Build and nurture relationships with prospects, positioning our services effectively.
• Develop compelling sales materials, offers, and presentations.
• Document case studies and success stories to support sales efforts.

Sales Strategy & Process Development:

• Refine and optimize outreach strategies to improve lead conversion.
• Develop a structured approach for engaging and closing deals.

• Collaborate with internal teams to align sales efforts with company objectives.

   

Qualifications & Skills:

• Proven experience in B2B lead generation, sales, or business development in BPO or IT Outsourcing.
• Strong research and analytical skills to identify market opportunities.
• Excellent communication and relationship-building skills.
• Experience with CRM tools and database management.
• Ability to create persuasive sales materials and presentations.

• Self-driven, strategic thinker with a results-oriented mindset.

   

Benefits:

• Career and professional growth possibilities;
• Flexible schedule;
• Competitive salary;
• Awesome team and super-supportive management;
• Additional benefits (health insurance, sick leaves, vacation, company-covered accounting services, extra goodies and cool perks to sweeten the deal!).

We are glad to welcome YOU to our team. If you picture yourself as a part of a successful Company — send us your resume!

See yaa, we’ve GotYourBack!