GigRadar

Meet GigRadar📡 - a team of enthusiasts crafting a product that simplifies lead generation, slashes costs and supercharges marketing results by up to 10 times 🚀

Our work is a mix of creative fun and exciting challenges, where being quick and organized is key.

Come join us and help redefine the world with innovation!
 

Key Responsibilities:

• Conduct demo calls for prospected leads
• Win as many deals as possible
• Manage CRM (HubSpot) pipeline
• Provide support to existing clients
• Foster long-term and strong partnerships with clients
• Advocate for a win-win approach in all interactions
• Maintain regular communication with customers, partners, and suppliers, addressing their needs with empathy
• Upsell to clients
   

Requirements

• Proven experience in a B2B Customer Success Manager role, preferably within the SaaS industry. from 1 year
• Extensive knowledge of Upwork and a strong background on the platform
• Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with clients
• Strong problem-solving and analytical skills, with a keen eye for identifying client needs and opportunities for growth
• Ability to work both independently and collaboratively in a fast-paced, dynamic environment.
• Experience with Hubspot,
• Experience with search queries such as Boolean / ElasticSearch
• Confident and professional communication skills in English. Both verbal and written.

Meet GigRadar📡 ,  the startup that’s making lead generation 10x faster, smarter, and more fun. 

We help freelancers and agencies win more clients on Upwork while cutting costs and boosting performance. Our secret sauce? A team of legends like you. 🧠💪

At GigRadar, we blend creative energy, tech innovation, and startup speed. If you're fast, organized, and know your way around Upwork — we need you on board!
 

🔍 Your Mission (Should You Choose to Accept It)

👂 Be the Frontline Hero – Support our amazing clients through Intercom, Slack & email. (Working hours: 5 PM - 12 AM (Kyiv time)
🧠 Fix + Upgrade – Review freelancer profiles and setups to keep them sharp and optimized.
🛠️ Bridge the Gap – Turn requests into actionable tasks for the tech team.
🤝 Teamwork = Dreamwork – Collaborate with devs, account managers, and Upwork pros.
📈 Keep the Pulse – Track progress and keep clients in the loop.

🧰 What You’ll Bring

✅ Experience in Tech Support (B2B/SaaS) or Upwork Lead Generation
✅ You know your way around Upwork like a digital ninja
✅ Solid English skills for writing, problem-solving & client communication
✅ You’re tech-savvy with tools like Intercom, Notion, HubSpot, and you love search tricks like Boolean or ElasticSearch

💎 Why You’ll Love It Here

💵 $700/month base salary
🎯 Performance Bonuses up to $200/month
🚀 Fast-track Career Growth – Move up to Customer Success or Account Manager roles
📘 Training & Learning – Get smarter every week with insights on Upwork’s latest trends
🌍 Work from Anywhere – Fully remote, global team
🎉 Fun Startup Vibes – Creative freedom, big impact, zero red tape

👀 Ready to help freelancers win more and stress less on Upwork?

Apply now and let’s build something amazing together at GigRadar. 🌟

🚨 We’re Hiring: Customer Success Manager (Upwork-Focused & Client-Obsessed) 🚨

Hey! We’re GigRadar📡 — the go-to platform helping freelancers and agencies crush it on Upwork. We make lead generation faster, smarter, and actually enjoyable.

Now we’re looking for a Customer Success Manager to join our growing team. If you're obsessed with client happiness, proactive support, and building relationships that actually matter — we want to talk to you.

💼 Your Mission (aka What You’ll Be Doing)

👋 Onboard Like a Pro – Welcome new clients and guide them through our Upwork growth journey
📊 Track + Support – Monitor client goals, track milestones, and offer help before they even ask
🤝 Build Loyalty – Create relationships that turn clients into fans
🛠️ Be the Fixer – Collaborate with tech + ops to solve issues quickly and clearly
💳 Plan & Billing Mastery – Help with upgrades, billing questions, and account clarity
🛑 Save the Day – Handle cancellations with empathy, and retain clients whenever possible
🕒 Work Smart Hours – Cover US time zones: Start at 12–1PM Kyiv / End at 9–10PM Kyiv

✅ What You Bring

✔️ Experience as a Customer Success Manager in B2B (SaaS = big bonus)
✔️ You really get Upwork and how to help clients win there
✔️ Excellent communicator – You listen well, speak clearly, and write like a pro
✔️ Problem-solver mindset – You anticipate needs and love creating win-win solutions
✔️ Comfortable juggling things solo or collaborating with a team
✔️ Tools? You’ve used Intercom, HubSpot, Notion and love staying organized
✔️ Bonus if you know search magic like Boolean or ElasticSearch
✔️ Fluent English, both spoken and written

🌟 What’s In It for You

💵 $700/month base salary
🎯 Performance Bonuses up to $1000/month
🚀 Career Growth – Move up to Senior CSM or Account Manager roles
📘 Learning Weekly – Stay sharp with weekly client insight & Upwork sessions
🌍 Fully Remote – Work from wherever feels right
🎉 Startup Energy – Fast, fun, and focused on outcomes — not red tape

👀 Ready to Help Agencies + Freelancers Win on Upwork?

Apply now and let’s scale something awesome together at GigRadar.io 🌟

We are a B2B SaaS service for IT and marketing agencies operating in Europe and the USA.

A current pool of 500+ clients from all over the world. Our own IT development, a unique product using artificial intelligence to automate lead generation for agencies.

Sales are entirely in English. Stable marketing that produces more than 100 “warmed up” leads monthly.

It is important that this is not an educational project, it is a B2B SaaS service. The average check is 2000, the average number of sales that one manager makes per month is 20 contracts.

What we offer:

• Work under an official contract in a company registered in the USA.
• Salary from $2000 (fixed salary + % of sales). A productive Account Manager has been consistently earning $3000-4000 based on the results of the last 3 months.
• Work schedule 5/2, from 12-14 to 20-21.00
• Possibility of career growth to the head of the sales group.

How the sales department is organized:

• Marketing: leads come to our websites and social networks, leave requests and get into the CRM (HubSpot)
• Appointment Setter/SDR (first-line managers): process requests (MQL) and qualify them according to the budget and need for our product (SQL). If the lead suits us, the first-line manager schedules a video meeting with the sales manager.
• Account Executive (sales manager): receives a qualified lead (SQL) with demonstrated interest in our product and budget, in the CRM (HubSpot), with whom the Appointment Setter has already booked a meeting for him (demo call).

Account Executive Task

• Before the meeting: establish contact with the lead via email correspondence in HubSpot and Linkedin, conduct basic analysis of the lead's company and select relevant "cases" among our clients.
• Confirm the meeting with the client.
• During the meeting: present our SaaS platform based on the client's request and needs. Sell during a video call or in-depth needs identification to schedule the next call within 1-2 weeks. 90% of sales occur in 1 or 2 video calls.
• After the meeting: continue in correspondence and conduct a follow-up call. The deal cycle is 3 weeks.

What we expect from you:

• At least 1 year of experience as a sales manager through video presentations, with clients in the B2B sphere, ideally in SaaS, IT, CRM, Automation.
• Experience with HubSpot or similar CRM: 1 year of practical work experience.
• Knowledge of English at the C2+ level. Knowledge of Ukrainian language not lower than B1.
• Proven experience in increasing the conversion of personal sales in B2B or EdTech.
• The last year of sales experience exclusively in English.

Selection process:

• Submit an application and a recruiter will contact you.
• Participate in an introductory conversation to discuss your experience and goals.
• Final interview with the head of the commercial department.
• Receive an offer and start your journey with us.

Meet GigRadar 📡 — the startup making hiring faster, smarter, and way more fun.

We help freelancers and agencies win more clients on Upwork — and that includes helping them build the dream teams to scale. That’s where you come in. Our secret sauce? A team of legends who know how to spot talent from a mile away. 🧠💥

At GigRadar, we blend creative energy, tech innovation, and startup speed. If you're sharp, organized, and love matching great people with great opportunities — we need you on board!

🔍 Your Mission (Should You Choose to Accept It)

👤 Find the Gems – Source top-tier freelance talent on platforms like Upwork, LinkedIn, and beyond.
🔍 Vet with Vision – Review applications, conduct screening interviews, and evaluate profiles with precision.
🧩 Perfect Matchmaking – Pair clients with candidates that fit like a glove, based on project needs and culture fit.
🤝 Work with the Best – Collaborate closely with international team to align on hiring needs.
📊 Keep Things Moving – Track hiring pipelines, maintain clean records, and ensure no opportunity slips through the cracks.

🧰 What You’ll Bring

✅ Proven experience in freelance recruitment or talent acquisition (bonus points for Upwork sourcing experience)
✅ Solid understanding of freelance platforms, especially Upwork, LinkedIn, and job boards
✅ Excellent communication & interviewing skills in English
✅ Proficiency with tools like Notion, Slack, Google Sheets, and Boolean search techniques
✅ Organized, self-motivated, and always two steps ahead

💎 Why You’ll Love It Here

💵 High commision (commision is based on candidate's seniority level) - hire more and earn more
🚀 Fast-track career growth – Transition into full time recruiter for our global team.
📘 Learning culture – Stay ahead with fresh trends in hiring, Upwork, and remote work
🌍 Fully remote – Work from anywhere with a supportive, global team
🎉 Fun startup vibes – Creative freedom, real impact, and zero corporate fluff

👀 Ready to help us build the dream freelance teams of tomorrow?

Apply now and let’s create something amazing together at GigRadar. 🌟