Gemicle

Our client is a global leader in AI-powered IT Service Management (ITSM), developing intelligent platforms that automate IT support processes and help organizations operate more efficiently. Their solutions are trusted by thousands of companies worldwide, simplifying complex IT operations and enabling teams to focus on strategic initiatives.

We are looking for a Senior Application Security Engineer with a strong software engineering background who has designed, developed, deployed, and maintained production systems before transitioning into application security. This role will serve as the security backbone of the R&D organization, ensuring security is embedded throughout the software development lifecycle and partnering closely with Engineering, DevOps, Architecture, and Product teams.

This is a highly visible, hands-on position reporting directly to the CISO, offering a clear growth path toward an Application Security Lead role and exposure to cloud security, AI security, and governance initiatives.

Who We're Looking For

• 5+ years of hands-on experience as a Software Developer, Backend Developer, Full-Stack Developer, or similar engineering role, with a proven track record of designing, building, shipping, debugging, and maintaining production software.
• Strong understanding of software development processes, engineering best practices, architecture, and SDLC methodologies.
• 2+ years of experience in Application Security, Product Security, or Secure SDLC, with a demonstrated transition from software engineering into security.
• Experience partnering closely with R&D and development teams, acting as a trusted security advisor who enables innovation while improving security posture.
• Hands-on experience implementing Secure SDLC practices within modern CI/CD environments (GitHub, GitLab, Jenkins, ArgoCD, or similar).
• Solid understanding of common application vulnerabilities, secure coding principles, OWASP Top 10, CWE/SANS Top 25, threat modeling methodologies (e.g., STRIDE, PASTA), and security architecture reviews.
• Experience with application security tools and practices, including SAST, DAST, SCA, secret scanning, and secure code review.
• Strong knowledge of API security and experience securing and testing REST and/or GraphQL APIs.
• Understanding of software supply chain security, including third-party dependency risks, SBOM concepts, open-source risk management, dependency confusion, and related attack vectors.
• Knowledge of cloud security fundamentals, preferably AWS, including IAM, containers/Kubernetes security, and Infrastructure as Code (Terraform or similar).
• Familiarity with SaaS and product company environments and the security challenges associated with cloud-native applications.
• Understanding of AI/LLM security risks, including prompt injection, data leakage, model abuse, agentic risks, and secure adoption of AI assistants within engineering and security workflows.
• Experience performing security-focused design, architecture, and threat modeling reviews.
• Excellent communication and stakeholder management skills, with the ability to influence teams without direct authority.
• Strong written and verbal English communication skills.

• Bachelor’s degree in Computer Science, Information Security, or a related field (or equivalent practical experience).

   

Role Focus

The primary focus of this role is the application security of the product.

Key responsibilities:

• Working closely with R&D teams on a daily basis.
• Helping developers build more secure products and adopt security best practices.
• Reviewing application designs and architectures from a security perspective.
• Identifying security risks in APIs, integrations, third-party libraries, and development processes.
• Managing vulnerabilities by analyzing, prioritizing, and supporting remediation efforts.
• Promoting and maintaining secure development practices across CI/CD pipelines.

• Applying and advocating security standards, frameworks, and industry best practices.

   

Nice to Have

• Penetration testing experience.
• Experience with bug bounty programs and vulnerability management.
• Strong knowledge of OWASP frameworks and methodologies.
• Hands-on experience with SAST, DAST, IAST, SCA, and secret-scanning tools.
• Cloud security experience (AWS, Azure, or GCP).
• AI / LLM security knowledge and practical experience.
• Security certifications such as CISSP, CSSLP, OSCP, OSWE, GWAPT, GPEN, CEH, GIAC certifications, or similar.

Senior Technical Recruiter / Talent Acquisition Partner

Location: Ukraine
Market focus: Ukraine + Poland (Warsaw) + Bulgaria (Sofia)
Format: full-time, part-time, or flexible cooperation
Seniority: Senior

We are seeking a skilled Technical Recruiter/Talent Acquisition Partner to assist us in filling complex and non-standard IT roles in Ukraine, Poland, and Bulgaria.

This is not just a sourcing position. We need someone who can understand the real hiring need, challenge unclear requirements, build a smart search strategy, communicate with senior candidates, and bring strong profiles to the hiring team.

The main focus will be on technical and IT-related roles: Backend, Full-stack, QA, DevOps, Security, Support, Customer Success, and other product / R&D positions.

What you will do:

• Manage the full recruitment cycle: from intake to offer.
• Build sourcing strategies for complex and niche vacancies.
• Own sourcing strategy for difficult and non-standard vacancies: map the market, identify hidden talent pools, test different outreach approaches, and adjust the search based on results.
• Source and approach candidates in Ukraine, Poland and Bulgaria.
• Conduct HR screening interviews and evaluate experience, motivation, communication, salary expectations, and cultural fit.
• Present candidates clearly and professionally to hiring managers.
• Provide market insights: candidate availability, salary expectations, hiring risks, and search strategy.
• Help improve recruitment processes and candidate experience.

What we expect:

• Proven experience in IT / technical recruitment.
• Strong sourcing skills and ability to find passive candidates.
• Experience with complex technical vacancies, not only mass-market roles.
• Practical experience hiring in Ukraine, Poland , Bulgaria.
• Good understanding of IT profiles: Backend, Full-stack, QA, DevOps, Security, Support, Customer Success, etc.
• Ability to work independently and take ownership of open positions.
• Strong communication skills.
• Ability to work with several roles in parallel without losing quality.
• Proactive mindset, common sense, and result-oriented approach.

Will be a plus:

• Experience with senior-level and niche technical roles.
• Experience with product companies or international IT companies.
• Experience working with Israeli / European stakeholders.

• Good English level.

   

What we offer:

• Flexible cooperation format: full-time, part-time, or project-based.
• Interesting and non-standard vacancies.
• Direct communication with decision-makers.
• Opportunity to influence the recruitment strategy, not just execute tasks.
• Professional and supportive team.

About us

The client is the first Customer-Led Marketing Platform. Its solutions ensure that marketing always starts with the customer instead of a campaign or product. It is powered by the combination of 1) rich historical, real-time, and predictive customer data, 2) AI-led multichannel journey orchestration, and 3) statistically credible multitouch attribution of every marketing action.

Requirements

• At least 3 (1 for junior position) years of experience with .NET.
• Solid experience in SQL (advanced skills in DML).
• Hands-on experience with OLAP storage (at least one of Snowflake, BigQuery, or ClickHouse).
• Hands-on experience with microservice architecture and distributed high-load systems.
• Solid knowledge of Design Patterns.
• Experience in automated test creation (TDD).

• Experience in working with AI tools.

   

Advantages

• Being fearless of mathematical algorithms (part of our team’s responsibility is developing ML models for data analysis; although knowledge of ML is not required for the current position, it would be awesome if a person felt some passion for algorithms).
• Experience in python would be a plus.
• Experience with GCP would be a plus.
• Familiarity with Docker and Kubernetes.
• Experience with Terraform would be a plus.

Most creative roles ask you to choose between strategy and execution. This one doesn’t.

We’re looking for a Creative Lead who can take a brief, shape a strong concept, and bring it to life — from idea to final execution. Someone who not only develops the thinking and writes compelling copy, but also gets hands-on with the tools and delivers work that stands out in a market saturated with AI-driven messaging.

This role exists to close the gap between where our creative output is today and where it needs to be — a key lever for improving top-of-funnel performance.

The right person has strong opinions about what makes creative work effective. They are data-informed but instinct-led, and they know how to push ideas further than what was originally asked — without slowing down execution or making delivery harder.

It’s a role for someone who builds, thinks, and ships — all with equal confidence.

About the role

This is a market where every vendor is making AI claims. Standing out requires creative work that stops the scroll, earns attention, and tells a story strong enough to compete at the highest level. That is the standard for this role.

You will own the creative process end to end — from brief to final asset. This includes shaping the concept, writing copy or scripts, producing assets, and understanding how and why the work will convert before it ever goes live. AI is embedded throughout the workflow: accelerating research, exploring creative directions, generating references, and scaling production while preserving craft and quality.

You will work closely with product marketing, demand generation, and growth teams, sitting within the broader marketing function.

In campaign reviews, you will be expected to bring ideas that shift the room — unexpected, insight-driven, and fully formed. The scope of work will vary across paid social, landing pages, product launches, and brand campaigns. What remains constant is the expectation that every piece of creative is grounded in insight, clear brand thinking, and a strong focus on performance.

What you'll do
 

• Crack briefs before they're handed to you. Translate market intelligence, customer insight, and competitive context into creative direction that's specific and actionable.
• Develop campaign concepts end-to-end: the idea, the narrative, the execution plan.
• Push the creative further than the brief asks. Know when a concept is good enough and when it can be sharper.
• Build creative assets yourself: ads, landing pages, scripts, social content, campaign visuals.
• Work across formats and channels, from static paid creative to video scripts to long-form brand content.
• Maintain high output quality even when deadlines compress. Pace and craft are not a trade-off here.
• Use performance data to inform creative decisions. Know what's converting, what's not, and why.
• Bring data into the brief stage, not just the retro. Let it sharpen the concept before production begins.
• Develop an instinct for what works in a B2B SaaS context without defaulting to what's safe.
• Use AI tools as a genuine force multiplier: for ideation, concept exploration, copy generation, visual references, and production acceleration.
• Stay ahead of what's possible. Bring new capabilities into the team's workflow before they become obvious.
• Maintain craft standards as AI scales output. Volume is not the goal. Quality at volume is.
• Keep creative work on-brand at pace. Know the guardrails well enough to move fast without losing coherence.
• Work closely with PMM to ensure creative reflects the right message for the right audience.
• Align creative direction with multiple stakeholders without letting the work get diluted by committee.
  
  Requirements:
   
• 7+ years in brand or creative roles, with a deliberate move toward creative strategy in recent years. You've been growing toward this role, not pivoting into it.
• A portfolio that proves both ends: strategic thinking behind the concept and hands-on execution in the work itself.
• Strong command of performance creative. You know what converts, and you can explain why before the data comes in.
• Genuine AI fluency in your creative workflow. Not someone who has tried the tools, someone who has changed how they work because of them.
• B2B SaaS or tech experience. You know how to make technical products feel human without dumbing them down.
• Data literacy. You can read campaign performance, draw conclusions, and change direction based on what you find.
• Collaborative by nature, but not consensus-driven. You work well with others without needing a committee to approve every decision.
• Comfortable with ambiguity at the concept stage. Precise and rigorous when it's time to ship.
• A robust sense of humor:)
  
  This sits at the intersection of two areas the market hasn’t fully figured out how to combine yet: enterprise-grade IT service management and agentic AI that actually gets work done.
• Most IT platforms have added a chatbot and called it AI. Here, AI resolves incidents, fulfills requests, triggers workflows, and deploys automations autonomously — no code, no developer dependency, no black-box behavior. Every action is logged, traceable, and governed by rules defined by IT teams. That’s not just a feature set — it represents a different category of product, and the market is still catching up to what that means.
• The creative opportunity here is significant. The narrative is strong, the product delivers on its promise, and the gap between the story that can be told and the creative currently in market is exactly the kind of gap a strong Creative Lead can close quickly.
• You’ll be joining a marketing team that is in the process of building a modern marketing operating system where AI is used to scale content production, while humans focus on direction, quality, and judgment. You’ll play a key role in that system — setting the standard for how the product is positioned and expressed in the market.
• This is a role for someone who wants to build category-defining creative work on a product with real substance behind it.

A global Marketing Technology company, recognized by leading industry analysts, is helping some of the world's most well-known brands drive customer engagement through a unique combination of data, technology, and creativity. With a strong product, a proven business model, and the mindset of a fast-growing startup, the company is entering an exciting stage of growth.

Joining a team of talented professionals across multiple global locations offers excellent opportunities for career development, with a strong culture of internal promotion and continuous learning.

The company is looking for a Technical Support Specialist – an energetic self-starter and problem-solver with strong technical skills, eager to learn, grow, and deliver exceptional support while working alongside experienced professionals.

Responsibilities:
 

• Monitor, maintain, and support production environment
• A key person for integration projects and requests from customers (data oriented)
• Construct ETL processes
• Conduct data QA and analysis
• Perform configuration management
• Create robust and scalable processes
• Communicate directly with customers to solve technical issues
  
  Requirements:
• Working hours 9AM - 18AM in 9 hour shifts 5 days a week
• Outstanding technical skills
• Experience with SQL
• Fast learner looking to be exposed to, and work with new technologies
• Strong interpersonal and communication skills
• Team player with self-learning and problem-solving abilities
• Agile, highly motivated, exceptional work ethics, ambitious, a super-multitasker and with a sense of responsibility to follow through on tasks
  
  Desired:
• Experience working with enterprise-grade customers
• Experience with operating systems such as Windows and Linux
• Experience debugging issues in web applications – logs, networking, etc
• Experience with monitoring tools (DataDog)
• Experience with working with APIs and integrations
• Understanding of networking terminologies and functionality such as DNS, http, ports, et

Data-Driven Insights & Analytics
 

• Serve as a trusted advisor to C-level executives, delivering regular, actionable insights based on in-depth analysis of key revenue, customer, and operational data.
• Develop and maintain revenue forecasting models and predictive analytics to proactively identify opportunities, risks, and trends.
• Analyze customer behavior, pipeline performance, and market data to recommend growth and operational improvement strategies.
• Create and maintain dashboards and reports that provide visibility into KPIs covering the revenue funnel as well as customer-focused metrics such as churn, retention, and upsell opportunities.
   

Collaboration with Executive Leadership
 

• Partner closely with C-level executives and business unit managers overseeing sales, customer success and marketing to align on goals, strategies, and operational priorities.
• Proactively present data-driven recommendations to improve efficiency, uncover revenue opportunities, and optimize the customer lifecycle.
• Collaborate with leadership to evaluate and implement initiatives for revenue growth, such as new pricing models, sales motions, product strategies, or customer segmentation. Create alignment between initiatives and financial goals.
   

Process Optimization
 

• Continuously evaluate and improve sales & customer success processes to enhance efficiency and alignment.
• Ensure smooth operations and data consistency across all revenue-generating systems and tools, enabling better decision-making.
• Standardize processes for funnel management, pipeline & forecast tracking, and performance measurement to support scaling initiatives.
   

Revenue Performance Management
 

• Monitor and analyze performance against revenue goals, identifying gaps and areas for improvement.
• Partner with revenue leaders to design, implement, and track performance incentives and operational KPIs.
• Develop a deep understanding of the customer journey and identify critical touchpoints for improving conversion, retention, and satisfaction.

Requirements
 

• 5+ years in Revenue Operations, Business Analytics, or a related role, preferably in SaaS, technology, or a similar industry.
• Bachelor’s degree in Business, Data Science, Statistics, Economics, or a related field.
• Advanced proficiency in CRM platforms (e.g., Salesforce, HubSpot) and data analytics tools (e.g., Tableau, Looker, Power BI, Excel).
• Knowledge of SQL, Python, or other data analysis languages is a plus.
• Exceptional ability to synthesize large datasets into actionable business insights.
• Proven experience collaborating with senior executives and influencing cross-functional teams.
• Strong communication, storytelling, and presentation skills to share data-driven insights effectively.

We are looking for a strong Quality Lead to own and develop the quality approach within an AI-native R&D organization.

This is not a traditional QA Lead role focused only on testing at the end of the development cycle. The main goal of this role is to build quality into the engineering process from the very beginning - through automation, CI/CD quality gates, code quality checks, observability, production monitoring, and engineering metrics.

The Quality Lead will be responsible for building and leading a Quality function, working closely with Engineering, Architecture, Product, and Platform teams, and ensuring that product reliability, performance, and user experience are maintained at a high standard.

Responsibilities:
- Own and develop quality gates across the software delivery lifecycle
- Build and improve test automation strategy, CI/CD checks, and release verification processes
- Work with code quality and static analysis tools such as SonarQube, SonarCloud, or similar
- Own production quality, including monitoring, production testing, and post-release quality control
- Define and track quality and engineering metrics such as DORA, change failure rate, deployment rework rate, escaped defects, MTTR, and review queue depth
- Create monitoring and observability guidelines for engineering teams
- Partner with Architecture, Engineering, Product, and Platform teams to improve product quality and delivery reliability
- Act as an independent quality voice and be able to block releases or outputs that do not meet quality standards
- Lead, coach, and grow the Quality team
- Support the organization in adopting AI-assisted / agentic development practices from a quality perspective

Requirements:
- 7+ years of experience in QA, Software Quality, Quality Engineering, or similar roles
- Experience leading a QA / Quality / SDET team
- Strong hands-on background in test automation, CI/CD, and quality gates
- Experience with code quality tools and static analysis, such as SonarQube, SonarCloud, or similar
- Strong understanding of production quality, release verification, monitoring, and post-release validation
- Experience with observability / monitoring tools such as Datadog, Grafana, Prometheus, New Relic, or similar
- Good understanding of engineering and quality metrics: DORA, change failure rate, deployment rework rate, escaped defects, MTTR
- Experience working in SaaS or product companies
- Ability to work closely with Engineering, Product, Architecture, and Platform teams
- Strong ownership, stakeholder management, and decision-making skills
- Player-coach mindset: hands-on technical credibility combined with leadership skills
- Professional English
- Based in Ukraine or able to work from the Ukraine delivery center

Nice to have:
- Experience with AI-assisted development, agentic coding tools, or AI-generated code review
- Experience with LLM / agent output evaluation frameworks
- Experience with monitoring-as-code, QA infrastructure, or SRE-adjacent practices
- ITSM domain experience
 

We are looking for a Senior Software Engineer – Platform Modernization to lead development efforts focused on improving system scalability, modernizing backend services, and enhancing infrastructure and data systems within a high-scale, event-driven architecture.

The platform is built on a robust event-driven design and already supports scalable real-time processing and analytics. The goal of this role is to further expand its capabilities to meet growing technical and business demands.

As a senior member of the engineering team, you will play a key role in shaping the future of the platform by driving architectural improvements, increasing system reliability, and optimizing performance across core services. Your work will have a direct impact on the scalability, stability, and efficiency of mission-critical systems.

Responsibilities

• Develop and maintain modular, containerized microservices using .NET Core within a distributed architecture.
• Implement event-driven communication and streaming data flows using Kafka, RabbitMQ, and MassTransit.
• Collaborate with product leads and engineering leadership to translate business requirements into scalable technical solutions.
• Lead migration efforts from legacy components built on technologies such as .NET Framework and MSMQ into modern, cloud-ready services.
• Participate in design reviews, promote clean code practices, and apply Domain-Driven Design principles.
   

Requirements

• Minimum 8 years of experience in backend development.
• Proven expertise in big data and messaging systems — Kafka and RabbitMQ are mandatory.
• Experience with relational and NoSQL databases, including MSSQL, PostgreSQL, MongoDB, Redis
• Familiarity with MSMQ for legacy system understanding and migration - advantage
• Strong proficiency in .NET Core, .NET Framework, and C#.
• Experience in infrastructure development, including cloud-native and general-purpose systems - advantage
• Experience with AWS services (e.g., ECS/EKS, Lambda, RDS, S3, CloudWatch) - advantage
• Hands-on experience with MassTransit or other orchestration libraries - advantage
• Solid understanding of distributed systems, microservices, and event-driven architectures.
• Experience with API design, documentation, and governance.
• Knowledge of security best practices, including OAuth2, JWT, and secrets management.
• Strong debugging, profiling, and performance optimization skills.
• Passion for clean code, testing, and continuous improvement.
• Strong communication skills and a proactive approach to problem-solving.

Ability to mentor junior developers and contribute to team growth.

Bonus Skills

• Exposure to JavaScript/React for cross-layer collaboration.
• Familiarity with CI/CD pipelines, containerization, and infrastructure as code.

We are looking for a Senior Software Engineer – Platform Modernization to lead development efforts focused on improving system scalability, modernizing backend services, and enhancing infrastructure and data systems within a high-scale, event-driven architecture.

The platform is built on a robust event-driven design and already supports scalable real-time processing and analytics. The goal of this role is to further expand its capabilities to meet growing technical and business demands.

As a senior member of the engineering team, you will play a key role in shaping the future of the platform by driving architectural improvements, increasing system reliability, and optimizing performance across core services. Your work will have a direct impact on the scalability, stability, and efficiency of mission-critical systems.

Responsibilities
 

• Develop and maintain modular, containerized microservices using .NET Core within a distributed architecture.
• Implement event-driven communication and streaming data flows using Kafka, RabbitMQ, and MassTransit.
• Collaborate with product leads and engineering leadership to translate business requirements into scalable technical solutions.
• Lead migration efforts from legacy components built on technologies such as .NET Framework and MSMQ into modern, cloud-ready services.
• Participate in design reviews, promote clean code practices, and apply Domain-Driven Design principles.
  
  Requirements
   
• Minimum 4 years of experience in backend development.
• Proven expertise in big data and messaging systems — Kafka and RabbitMQ are mandatory.
• Experience with relational and NoSQL databases, including MSSQL, PostgreSQL, MongoDB, Redis
• Familiarity with MSMQ for legacy system understanding and migration - advantage
• Strong proficiency in .NET Core, .NET Framework, and C#.
• Experience in infrastructure development, including cloud-native and general-purpose systems - advantage
• Experience with AWS services (e.g., ECS/EKS, Lambda, RDS, S3, CloudWatch) - advantage
• Hands-on experience with MassTransit or other orchestration libraries - advantage
• Solid understanding of distributed systems, microservices, and event-driven architectures.
• Experience with API design, documentation, and governance.
• Knowledge of security best practices, including OAuth2, JWT, and secrets management.
• Strong debugging, profiling, and performance optimization skills.
• Passion for clean code, testing, and continuous improvement.
• Strong communication skills and a proactive approach to problem-solving.
• Ability to mentor junior developers and contribute to team growth.
  
  Bonus Skills
• Exposure to JavaScript/React for cross-layer collaboration.
• Familiarity with CI/CD pipelines, containerization, and infrastructure as code.

We create solutions that put the client at the center of marketing. Marketing activities begin with an understanding of the client's needs and behavior, not with a product or campaign.

The platform brings together three key components:

rich historical, real, and forecast customer data, AI-controlled orchestration of the client's multi-channel paths, and statistically reliable assessment of the impact of each marketing action.

This allows you to create personalized, efficient, and measurable marketing that is truly customer-oriented.

Enterprise Customer Success Manager (CSM) plays a critical role in building strong, long-term relationships with our enterprise clients. As the trusted advisor and main point of contact for senior stakeholders, you’ll ensure that our customers realize maximum value from our platform while driving measurable impact for their business.
This is a highly strategic and consultative role that requires strong business acumen, excellent communication skills, and proven experience working with senior executives in large, complex organizations. 

Our Enterprise CSMs are natural leaders who combine analytical depth with customer empathy, helping clients succeed through thoughtful guidance, structured planning, and proactive engagement.

Responsibilities:

• Own the customer relationship – serve as the primary point of contact and strategic advisor for enterprise accounts.
• Drive value realization – ensure clients are maximizing adoption of our platform and achieving measurable ROI.
• Executive engagement – build trusted relationships with senior stakeholders, delivering insights and recommendations at an executive level.
• Customer advocacy – represent the voice of the customer internally, collaborating with Product, R&D, and other teams to drive improvements.
• Strategic planning – lead quarterly business reviews, success planning sessions, and ongoing enablement initiatives.
• Crisis management & resolution – anticipate risks, troubleshoot issues, and ensure timely resolution with professionalism.

• Thought leadership – educate clients on best practices, new capabilities, and industry trends to continuously elevate their marketing maturity.

   

Requirements:

• Bachelor’s degree required; advanced degree a plus.
• 2+ years of experience in customer-facing roles (Customer Success, Account Management, or Consulting) in a B2B SaaS environment.
• Proven track record of managing enterprise accounts and engaging directly with senior executives (VP, C-level).
• Exceptional presentation, facilitation, and communication skills in English.
• Strong analytical and problem-solving abilities, with the ability to translate complex data into actionable insights.
• Highly proactive, structured, and organized, with the ability to manage multiple priorities.
• Collaborative mindset and excellent interpersonal skills.
• Growth-oriented, curious, and comfortable driving change in dynamic environments.

What we offer:

• 100% remote from Ukraine;
• 20 working days’ vacation; 
• 10 paid sick leaves;
• public holidays;
• equipment;
• accountant helps with documents;
• many cool team activities.