Gemicle

Most creative roles ask you to choose between strategy and execution. This one doesn’t.

We’re looking for a Creative Lead who can take a brief, shape a strong concept, and bring it to life — from idea to final execution. Someone who not only develops the thinking and writes compelling copy, but also gets hands-on with the tools and delivers work that stands out in a market saturated with AI-driven messaging.

This role exists to close the gap between where our creative output is today and where it needs to be — a key lever for improving top-of-funnel performance.

The right person has strong opinions about what makes creative work effective. They are data-informed but instinct-led, and they know how to push ideas further than what was originally asked — without slowing down execution or making delivery harder.

It’s a role for someone who builds, thinks, and ships — all with equal confidence.

About the role

This is a market where every vendor is making AI claims. Standing out requires creative work that stops the scroll, earns attention, and tells a story strong enough to compete at the highest level. That is the standard for this role.

You will own the creative process end to end — from brief to final asset. This includes shaping the concept, writing copy or scripts, producing assets, and understanding how and why the work will convert before it ever goes live. AI is embedded throughout the workflow: accelerating research, exploring creative directions, generating references, and scaling production while preserving craft and quality.

You will work closely with product marketing, demand generation, and growth teams, sitting within the broader marketing function.

In campaign reviews, you will be expected to bring ideas that shift the room — unexpected, insight-driven, and fully formed. The scope of work will vary across paid social, landing pages, product launches, and brand campaigns. What remains constant is the expectation that every piece of creative is grounded in insight, clear brand thinking, and a strong focus on performance.

What you'll do
 

• Crack briefs before they're handed to you. Translate market intelligence, customer insight, and competitive context into creative direction that's specific and actionable.
• Develop campaign concepts end-to-end: the idea, the narrative, the execution plan.
• Push the creative further than the brief asks. Know when a concept is good enough and when it can be sharper.
• Build creative assets yourself: ads, landing pages, scripts, social content, campaign visuals.
• Work across formats and channels, from static paid creative to video scripts to long-form brand content.
• Maintain high output quality even when deadlines compress. Pace and craft are not a trade-off here.
• Use performance data to inform creative decisions. Know what's converting, what's not, and why.
• Bring data into the brief stage, not just the retro. Let it sharpen the concept before production begins.
• Develop an instinct for what works in a B2B SaaS context without defaulting to what's safe.
• Use AI tools as a genuine force multiplier: for ideation, concept exploration, copy generation, visual references, and production acceleration.
• Stay ahead of what's possible. Bring new capabilities into the team's workflow before they become obvious.
• Maintain craft standards as AI scales output. Volume is not the goal. Quality at volume is.
• Keep creative work on-brand at pace. Know the guardrails well enough to move fast without losing coherence.
• Work closely with PMM to ensure creative reflects the right message for the right audience.
• Align creative direction with multiple stakeholders without letting the work get diluted by committee.
  
  Requirements:
   
• 7+ years in brand or creative roles, with a deliberate move toward creative strategy in recent years. You've been growing toward this role, not pivoting into it.
• A portfolio that proves both ends: strategic thinking behind the concept and hands-on execution in the work itself.
• Strong command of performance creative. You know what converts, and you can explain why before the data comes in.
• Genuine AI fluency in your creative workflow. Not someone who has tried the tools, someone who has changed how they work because of them.
• B2B SaaS or tech experience. You know how to make technical products feel human without dumbing them down.
• Data literacy. You can read campaign performance, draw conclusions, and change direction based on what you find.
• Collaborative by nature, but not consensus-driven. You work well with others without needing a committee to approve every decision.
• Comfortable with ambiguity at the concept stage. Precise and rigorous when it's time to ship.
• A robust sense of humor:)
  
  This sits at the intersection of two areas the market hasn’t fully figured out how to combine yet: enterprise-grade IT service management and agentic AI that actually gets work done.
• Most IT platforms have added a chatbot and called it AI. Here, AI resolves incidents, fulfills requests, triggers workflows, and deploys automations autonomously — no code, no developer dependency, no black-box behavior. Every action is logged, traceable, and governed by rules defined by IT teams. That’s not just a feature set — it represents a different category of product, and the market is still catching up to what that means.
• The creative opportunity here is significant. The narrative is strong, the product delivers on its promise, and the gap between the story that can be told and the creative currently in market is exactly the kind of gap a strong Creative Lead can close quickly.
• You’ll be joining a marketing team that is in the process of building a modern marketing operating system where AI is used to scale content production, while humans focus on direction, quality, and judgment. You’ll play a key role in that system — setting the standard for how the product is positioned and expressed in the market.
• This is a role for someone who wants to build category-defining creative work on a product with real substance behind it.

Data-Driven Insights & Analytics
 

• Serve as a trusted advisor to C-level executives, delivering regular, actionable insights based on in-depth analysis of key revenue, customer, and operational data.
• Develop and maintain revenue forecasting models and predictive analytics to proactively identify opportunities, risks, and trends.
• Analyze customer behavior, pipeline performance, and market data to recommend growth and operational improvement strategies.
• Create and maintain dashboards and reports that provide visibility into KPIs covering the revenue funnel as well as customer-focused metrics such as churn, retention, and upsell opportunities.
   

Collaboration with Executive Leadership
 

• Partner closely with C-level executives and business unit managers overseeing sales, customer success and marketing to align on goals, strategies, and operational priorities.
• Proactively present data-driven recommendations to improve efficiency, uncover revenue opportunities, and optimize the customer lifecycle.
• Collaborate with leadership to evaluate and implement initiatives for revenue growth, such as new pricing models, sales motions, product strategies, or customer segmentation. Create alignment between initiatives and financial goals.
   

Process Optimization
 

• Continuously evaluate and improve sales & customer success processes to enhance efficiency and alignment.
• Ensure smooth operations and data consistency across all revenue-generating systems and tools, enabling better decision-making.
• Standardize processes for funnel management, pipeline & forecast tracking, and performance measurement to support scaling initiatives.
   

Revenue Performance Management
 

• Monitor and analyze performance against revenue goals, identifying gaps and areas for improvement.
• Partner with revenue leaders to design, implement, and track performance incentives and operational KPIs.
• Develop a deep understanding of the customer journey and identify critical touchpoints for improving conversion, retention, and satisfaction.

Requirements
 

• 5+ years in Revenue Operations, Business Analytics, or a related role, preferably in SaaS, technology, or a similar industry.
• Bachelor’s degree in Business, Data Science, Statistics, Economics, or a related field.
• Advanced proficiency in CRM platforms (e.g., Salesforce, HubSpot) and data analytics tools (e.g., Tableau, Looker, Power BI, Excel).
• Knowledge of SQL, Python, or other data analysis languages is a plus.
• Exceptional ability to synthesize large datasets into actionable business insights.
• Proven experience collaborating with senior executives and influencing cross-functional teams.
• Strong communication, storytelling, and presentation skills to share data-driven insights effectively.

We are looking for an experienced Automation QA Lead to join our team in Vinnytsia and take ownership of the automation testing direction.
This role is ideal for someone who is not only strong technically, but also capable of building scalable QA processes, mentoring engineers, improving test coverage, and becoming a key person around whom a QA automation team can grow.
The main technology stack for automation is Playwright + TypeScript

Responsibilities
 

• Lead the design, development, and maintenance of automated test frameworks using Playwright and TypeScript
• Define the QA automation strategy, best practices, coding standards, and testing approach
• Build reliable, scalable, and maintainable automated test coverage for web applications
• Own end-to-end test automation processes, including test planning, implementation, execution, reporting, and CI/CD integration
• Work closely with developers, manual QA engineers, product managers, and other stakeholders to ensure high product quality
• Analyze product requirements and identify testing risks early in the development process
• Improve test stability, execution speed, and reporting visibility
• Support release validation and production sanity checks
• Mentor QA engineers and help grow the automation expertise within the team
• Participate in hiring, onboarding, and knowledge-sharing activities as the QA automation team expands
• Promote quality ownership across engineering teams
   

Requirements
 

• 5+ years of experience in QA, with strong hands-on experience in test automation
• Proven commercial experience with Playwright
• Strong knowledge of TypeScript
• Experience building automation frameworks from scratch or significantly improving existing ones
• Solid understanding of web application testing, API testing, and end-to-end testing approaches
• Experience with CI/CD pipelines and integrating automated tests into the development workflow
• Good understanding of test architecture, test design patterns, and maintainable test code practices
• Experience with Git, Jira, test management tools, and bug-tracking processes
• Ability to analyze requirements, define risks, and translate them into clear test coverage
• Previous experience mentoring QA engineers or leading automation initiatives
• Strong communication skills and ability to work independently
• English level: Upper-Intermediate or higher
   

Nice to Have
 

• Experience with API automation testing
• Experience with performance, security, or accessibility testing
• Experience with cloud-based test execution platforms
• Experience working in product companies or complex SaaS environments
• Experience using AI tools to improve QA, test generation, investigation, or documentation processes
   

We Are Looking For Someone Who
 

• Takes ownership and can drive automation processes independently
• Thinks strategically, not only at the task level
• Can build structure where processes are still evolving
• Has strong technical judgment and attention to detail
• Enjoys mentoring others and raising the quality bar across the team
• Is based in or ready to work from Vinnytsia

A global Marketing Technology company, recognized by leading industry analysts, is helping some of the world's most well-known brands drive customer engagement through a unique combination of data, technology, and creativity. With a strong product, a proven business model, and the mindset of a fast-growing startup, the company is entering an exciting stage of growth.

Joining a team of talented professionals across multiple global locations offers excellent opportunities for career development, with a strong culture of internal promotion and continuous learning.

The company is looking for a Technical Support Specialist – an energetic self-starter and problem-solver with strong technical skills, eager to learn, grow, and deliver exceptional support while working alongside experienced professionals.

Responsibilities:
 

• Monitor, maintain, and support production environment
• A key person for integration projects and requests from customers (data oriented)
• Construct ETL processes
• Conduct data QA and analysis
• Perform configuration management
• Create robust and scalable processes
• Communicate directly with customers to solve technical issues
  
  Requirements:
• Working hours 7AM - 12AM in 9 hour shifts 7 days a week
• Outstanding technical skills
• Experience with SQL
• Fast learner looking to be exposed to, and work with new technologies
• Strong interpersonal and communication skills
• Team player with self-learning and problem-solving abilities
• Agile, highly motivated, exceptional work ethics, ambitious, a super-multitasker and with a sense of responsibility to follow through on tasks
  
  Desired:
• Experience working with enterprise-grade customers
• Experience with operating systems such as Windows and Linux
• Experience debugging issues in web applications – logs, networking, etc
• Experience with monitoring tools (DataDog)
• Experience with working with APIs and integrations
• Understanding of networking terminologies and functionality such as DNS, http, ports, et

We are looking for a Senior Software Engineer – Platform Modernization to lead development efforts focused on improving system scalability, modernizing backend services, and enhancing infrastructure and data systems within a high-scale, event-driven architecture.

The platform is built on a robust event-driven design and already supports scalable real-time processing and analytics. The goal of this role is to further expand its capabilities to meet growing technical and business demands.

As a senior member of the engineering team, you will play a key role in shaping the future of the platform by driving architectural improvements, increasing system reliability, and optimizing performance across core services. Your work will have a direct impact on the scalability, stability, and efficiency of mission-critical systems.

Responsibilities

• Develop and maintain modular, containerized microservices using .NET Core within a distributed architecture.
• Implement event-driven communication and streaming data flows using Kafka, RabbitMQ, and MassTransit.
• Collaborate with product leads and engineering leadership to translate business requirements into scalable technical solutions.
• Lead migration efforts from legacy components built on technologies such as .NET Framework and MSMQ into modern, cloud-ready services.
• Participate in design reviews, promote clean code practices, and apply Domain-Driven Design principles.
   

Requirements

• Minimum 4 years of experience in backend development.
• Proven expertise in big data and messaging systems — Kafka and RabbitMQ are mandatory.
• Experience with relational and NoSQL databases, including MSSQL, PostgreSQL, MongoDB, Redis
• Familiarity with MSMQ for legacy system understanding and migration - advantage
• Strong proficiency in .NET Core, .NET Framework, and C#.
• Experience in infrastructure development, including cloud-native and general-purpose systems - advantage
• Experience with AWS services (e.g., ECS/EKS, Lambda, RDS, S3, CloudWatch) - advantage
• Hands-on experience with MassTransit or other orchestration libraries - advantage
• Solid understanding of distributed systems, microservices, and event-driven architectures.
• Experience with API design, documentation, and governance.
• Knowledge of security best practices, including OAuth2, JWT, and secrets management.
• Strong debugging, profiling, and performance optimization skills.
• Passion for clean code, testing, and continuous improvement.
• Strong communication skills and a proactive approach to problem-solving.

Ability to mentor junior developers and contribute to team growth.

Bonus Skills

• Exposure to JavaScript/React for cross-layer collaboration.
• Familiarity with CI/CD pipelines, containerization, and infrastructure as code.

We are looking for a Senior Software Engineer – Platform Modernization to lead development efforts focused on improving system scalability, modernizing backend services, and enhancing infrastructure and data systems within a high-scale, event-driven architecture.

The platform is built on a robust event-driven design and already supports scalable real-time processing and analytics. The goal of this role is to further expand its capabilities to meet growing technical and business demands.

As a senior member of the engineering team, you will play a key role in shaping the future of the platform by driving architectural improvements, increasing system reliability, and optimizing performance across core services. Your work will have a direct impact on the scalability, stability, and efficiency of mission-critical systems.

Responsibilities
 

• Develop and maintain modular, containerized microservices using .NET Core within a distributed architecture.
• Implement event-driven communication and streaming data flows using Kafka, RabbitMQ, and MassTransit.
• Collaborate with product leads and engineering leadership to translate business requirements into scalable technical solutions.
• Lead migration efforts from legacy components built on technologies such as .NET Framework and MSMQ into modern, cloud-ready services.
• Participate in design reviews, promote clean code practices, and apply Domain-Driven Design principles.
  
  Requirements
   
• Minimum 4 years of experience in backend development.
• Proven expertise in big data and messaging systems — Kafka and RabbitMQ are mandatory.
• Experience with relational and NoSQL databases, including MSSQL, PostgreSQL, MongoDB, Redis
• Familiarity with MSMQ for legacy system understanding and migration - advantage
• Strong proficiency in .NET Core, .NET Framework, and C#.
• Experience in infrastructure development, including cloud-native and general-purpose systems - advantage
• Experience with AWS services (e.g., ECS/EKS, Lambda, RDS, S3, CloudWatch) - advantage
• Hands-on experience with MassTransit or other orchestration libraries - advantage
• Solid understanding of distributed systems, microservices, and event-driven architectures.
• Experience with API design, documentation, and governance.
• Knowledge of security best practices, including OAuth2, JWT, and secrets management.
• Strong debugging, profiling, and performance optimization skills.
• Passion for clean code, testing, and continuous improvement.
• Strong communication skills and a proactive approach to problem-solving.
• Ability to mentor junior developers and contribute to team growth.
  
  Bonus Skills
• Exposure to JavaScript/React for cross-layer collaboration.
• Familiarity with CI/CD pipelines, containerization, and infrastructure as code.

We create solutions that put the client at the center of marketing. Marketing activities begin with an understanding of the client's needs and behavior, not with a product or campaign.

The platform brings together three key components:

rich historical, real, and forecast customer data, AI-controlled orchestration of the client's multi-channel paths, and statistically reliable assessment of the impact of each marketing action.

This allows you to create personalized, efficient, and measurable marketing that is truly customer-oriented.

Enterprise Customer Success Manager (CSM) plays a critical role in building strong, long-term relationships with our enterprise clients. As the trusted advisor and main point of contact for senior stakeholders, you’ll ensure that our customers realize maximum value from our platform while driving measurable impact for their business.
This is a highly strategic and consultative role that requires strong business acumen, excellent communication skills, and proven experience working with senior executives in large, complex organizations. 

Our Enterprise CSMs are natural leaders who combine analytical depth with customer empathy, helping clients succeed through thoughtful guidance, structured planning, and proactive engagement.

Responsibilities:

• Own the customer relationship – serve as the primary point of contact and strategic advisor for enterprise accounts.
• Drive value realization – ensure clients are maximizing adoption of our platform and achieving measurable ROI.
• Executive engagement – build trusted relationships with senior stakeholders, delivering insights and recommendations at an executive level.
• Customer advocacy – represent the voice of the customer internally, collaborating with Product, R&D, and other teams to drive improvements.
• Strategic planning – lead quarterly business reviews, success planning sessions, and ongoing enablement initiatives.
• Crisis management & resolution – anticipate risks, troubleshoot issues, and ensure timely resolution with professionalism.

• Thought leadership – educate clients on best practices, new capabilities, and industry trends to continuously elevate their marketing maturity.

   

Requirements:

• Bachelor’s degree required; advanced degree a plus.
• 2+ years of experience in customer-facing roles (Customer Success, Account Management, or Consulting) in a B2B SaaS environment.
• Proven track record of managing enterprise accounts and engaging directly with senior executives (VP, C-level).
• Exceptional presentation, facilitation, and communication skills in English.
• Strong analytical and problem-solving abilities, with the ability to translate complex data into actionable insights.
• Highly proactive, structured, and organized, with the ability to manage multiple priorities.
• Collaborative mindset and excellent interpersonal skills.
• Growth-oriented, curious, and comfortable driving change in dynamic environments.

What we offer:

• 100% remote from Ukraine;
• 20 working days’ vacation; 
• 10 paid sick leaves;
• public holidays;
• equipment;
• accountant helps with documents;
• many cool team activities.

Responsibilities
Work closely with AI tools to automate tests, test planning and processes
Plan and execute manual tests for Web, Mobile, and Backend systems
Write and maintain test plans, test cases, and regression suites
Analyze product requirements and identify risks early in the development lifecycle
Work closely with developers, product managers, and designers throughout the release cycle
Open, track, and manage bugs using Jira
Own feature quality and end-to-end user flow validation
Participate in release validations and production sanity checks
Collaborate across squads and support cross-system testing efforts
Utilize AI tools to improve QA efficiency, investigation, and workflow processes

Requirements
4+ years of experience in Manual QA, preferably at a mid-size company or larger.
Experience testing Web and Mobile applications
Good understanding of Client/Server architecture
Experience with, and drive to use, AI tools
Experience working with Jira
Strong analytical and troubleshooting skills
High attention to detail and quality mindset
Ability to work independently and manage tasks end-to-end
Excellent communication and teamwork skills
Fluent English (written and verbal)