Forward Group

Cargofy is building the AI-native operating system for global freight. Cargofy deploys autonomous AI agents that automate procurement, dispatching, negotiations, operations, tracking, and workflows for carriers, shippers, and 3PLs across the US, Europe, and Asia. Our platform processes 100,000+ loads per day and hundreds of thousands of real-time events — replacing manual logistics with fully autonomous AI.

We are hiring a Sales Development Representative (SDR) to generate qualified pipeline through outbound prospecting, inbound lead conversion, and multi-channel outreach across US, European, and Asian markets. You will be the tip of the spear for Cargofy sales engine.

Why This Role Exists Now

Our product sells itself in demos — conversion is strong. But we need dedicated pipeline generation to match the scale of the opportunity. You will find, engage, and qualify prospects so the sales team can focus on closing deals.

What You Will Do

• Outbound prospecting — research and build targeted prospect lists (carriers, shippers, 3PLs, freight brokers), execute multi-channel outreach: cold email, LinkedIn, cold calling, run 80-120+ touchpoints per day
• Inbound lead response — respond to all inbound leads (demo requests, content downloads, event signups) within 5 minutes, ensure no lead goes cold
• Lead qualification — qualify leads using Discovery framework (BANT/MEDDIC), conduct initial discovery calls to understand pain points, workflows, and buying process
• Pipeline development — maintain CRM hygiene in Odoo CRM: every activity logged, every deal staged, build and maintain 30+ qualified opportunities per month
• SQL handoff — route qualified leads to AEs or Head of Sales with clear context: pain points, timeline, budget, decision-makers
• Market intelligence — document objections, competitor mentions, and market patterns, feed Product and Marketing with field intelligence, refine ICP and messaging

What Winning Looks Like

• 30+ qualified opportunities generated per month (outbound + inbound combined)
• 95%+ of inbound leads contacted within 5 minutes
• Meeting-to-SQL conversion rate consistently above 60%
• CRM data 100% accurate — every touchpoint logged in Odoo CRM

• AEs consistently praise handoff quality and lead context

   

Who You Are

• 1-3 years in B2B SaaS sales, SDR, BDR, or lead generation
• Strong cold outreach skills: email, LinkedIn, phone
• Excellent written and spoken English (international prospects)
• Persistent, organized, and metrics-driven — you live in dashboards
• Comfortable with CRM tools (Odoo CRM, HubSpot, Salesforce, or similar)
• Coachable and hungry to learn — this is a launchpad role into sales leadership

• Logistics, freight, or supply chain industry knowledge is a bonus

   

Why Cargofy

• Join an AI company redefining a $4T industry — you sell the future of logistics
• Clear career path: SDR, AE, Senior AE, Team Lead
• Competitive base + commission on qualified meetings
• Learn from a world-class sales team building AI-native go-to-market
• Remote-first with offices in Kyiv, Warsaw, and Houston

Cargofy is building the AI-native operating system for global freight. Cargofy deploys autonomous AI agents that automate procurement, dispatching, negotiations, operations, tracking, and workflows for carriers, shippers, and 3PLs across the US, Europe, and Asia. Our platform processes 100,000+ loads per day and hundreds of thousands of real-time events — replacing manual logistics with fully autonomous AI.

We need a Forward Deployed Engineer to work directly with our largest customers — deploying, customizing, and scaling Cargofy AI platform inside their operations. You are the technical bridge between our product and the real world of freight logistics.

Why This Role Exists Now

Our enterprise customers operate complex logistics workflows with unique integrations, data flows, and business rules. They need a hands-on technical partner who can make Cargofy indispensable inside their operations — fast. You will be that partner.

What You Will Do

• Deploy and configure Cargofy for enterprise customers — remotely or on-site at their operations centers
• Build custom integrations with customer systems: ERPs (SAP, Oracle, Odoo), TMS platforms (MercuryGate, TMW, McLeod), ELD providers, and load boards
• Translate complex logistics workflows into platform configurations, automations, and AI agent setups
• Debug production issues in real-time — when a carrier dispatch system goes down at 2am, you ensure Cargofy keeps their freight moving
• Work closely with Product and Engineering to feed real customer needs back into the roadmap
• Build reusable tooling, scripts, and deployment playbooks to accelerate future customer launches

• Own technical relationship with key accounts — you are their trusted engineer

   

Who You Are

• 3-7+ years as a software engineer, solutions engineer, or technical consultant
• Strong in at least one of: PHP/Laravel, Python, Node.js, or Vue.js
• Comfortable with APIs, databases, webhooks, and system integrations
• Experience with ERP or logistics systems (Odoo, SAP, TMS platforms) is a strong plus
• Excellent communicator — you can talk to both senior engineers and logistics operators on a warehouse floor
• Thrive in ambiguity, fast-moving environments, and high-stakes customer situations

• Willing to travel occasionally for key customer deployments

   

Why Cargofy

• Work directly with enterprise customers solving real problems worth millions of dollars
• See the immediate impact of your work on live logistics operations
• Shape how AI agents are deployed at scale across a $4T industry
• Competitive compensation + equity
• Remote-first with offices in Kyiv, Warsaw, and Houston

Cargofy is building the AI-native operating system for global freight. Cargofy deploys autonomous AI agents that automate procurement, dispatching, negotiations, operations, tracking, and workflows for carriers, shippers, and 3PLs across the US, Europe, and Asia. Our platform processes 100,000+ loads per day and hundreds of thousands of real-time events — replacing manual logistics with fully autonomous AI.

We need a Customer Success Manager to own the post-sale experience for our international English-speaking clients — ensuring they onboard fast, adopt AI agents fully, and expand their usage over time.

Why This Role Exists Now

Our international customer base is growing rapidly. These clients — carriers, shippers, and 3PLs across the US and Europe — need a dedicated, English-fluent partner who understands our platform deeply and can drive measurable business outcomes.

What Winning Looks Like

• 30-50+ accounts onboarded and actively retained with green health scores
• Time-to-value under 3 days — customers see results from day one
• AI agent adoption rate consistently above 80% across your book of business
• Expansion revenue opportunities identified and handed to Sales quarterly
• NPS above 50 across your accounts

What You Will Own

• Onboarding — platform setup, configuration, training sessions, and first-value delivery using Cargofy web platform and Odoo CRM for account tracking
• Ongoing success — regular check-ins, quarterly business reviews, health score monitoring, and proactive risk mitigation
• Product adoption — drive usage of AI agents (load matching, rate negotiation, automated dispatching) and new platform features
• Expansion — identify upsell and cross-sell opportunities, partner with Sales on renewals and plan upgrades
• Voice of customer — structured feedback loops to Product team, feature requests prioritization, bug escalation

Who You Are

• 2-5 years in Customer Success or Account Management in B2B SaaS
• Fluent English — hard requirement (all client communication is in English)
• Technical comfort: APIs, integrations, platform configuration
• Data-driven — comfortable with health scores, usage metrics, and retention analytics
• Logistics or supply chain experience is a significant plus

Why Cargofy

• Work with cutting-edge AI technology that customers genuinely love
• Clear career path: CSM → Senior CSM → Lead → Head of Customer Success
• Competitive compensation + performance bonuses
• Mission-driven team building the future of autonomous logistics

Cargofy is building the AI-native operating system for global freight. Cargofy deploys autonomous AI agents that automate procurement, dispatching, negotiations, operations, tracking, and workflows for carriers, shippers, and 3PLs across the US, Europe, and Asia. Our platform processes 100,000+ loads per day and hundreds of thousands of real-time events — replacing manual logistics with fully autonomous AI.

We need a Head of Product to own the product vision, strategy, and execution across the Cargofy platform and our AI agent infrastructure. You will define what we build, how we ship, and how we measure success.

Why This Role Exists Now

Cargofy is live, growing, and expanding across multiple customer segments and geographies. The product decisions in the next 12 months will define whether we become the default operating system for logistics. We need a product leader who can balance near-term execution with long-term vision.

What Winning Looks Like

• Clear, compelling 12-24 month product vision aligned with company strategy
• High-impact features shipped on a predictable cadence with measurable outcomes
• Product KPIs (activation, adoption, retention, NPS) trending up quarter over quarter
• AI agents packaged as intuitive, self-serve products with trust-building UX
• Product team built, effective, and operating with clear processes

What You Will Own

• Vision and roadmap — unified platform strategy covering carrier, shipper, and 3PL workflows, plus the AI Agent orchestration layer
• Execution — lead Product Managers through specs, design, engineering, ship, measure cycles
• Customer insight — feedback loops from Customer Success and Sales (via Odoo CRM data), competitive analysis, market research
• Product metrics — define and track activation, adoption, retention, NPS, and feature-level engagement
• AI product leadership — agent packaging, configuration UX, trust and transparency interfaces, autonomous decision-making guardrails

• Platform architecture — coordinate with Engineering on technical roadmap, API strategy, and integration priorities

   

Who You Are

• 7-12+ years in product management, with 3+ years in senior or head-of-product roles
• Shipped B2B SaaS products at scale — you have products in market used by thousands of customers
• Deep experience in AI/ML product development — you understand LLMs, agents, and how to build trust in autonomous systems
• Customer-obsessed and data-driven — you make decisions with data, not opinions
• Strong technical acumen — you can go deep with engineers on architecture and tradeoffs
• Logistics or supply chain domain experience is a meaningful plus

Why Cargofy

• Shape the product that becomes the AI operating system for a $4T industry
• High autonomy at the intersection of AI, logistics, and SaaS
• Competitive compensation + meaningful equity
• Remote-first with offices in Kyiv, Warsaw, and Houston

Cargofy is building the AI-native operating system for global freight. Cargofy deploys autonomous AI agents that automate procurement, dispatching, negotiations, operations, tracking, and workflows for carriers, shippers, and 3PLs across the US, Europe, and Asia. Our platform processes 100,000+ loads per day and hundreds of thousands of real-time events — replacing manual logistics with fully autonomous AI.

We need a Head of Growth to own the entire demand generation engine and position Cargofy as the category leader in AI logistics. You will build the machine that turns market awareness into qualified pipeline — reporting directly to the CEO.

Why This Role Exists Now

Our product sells. Our customers stay and expand. But we have not yet built the demand gen machine that matches our ambition. You will own pipeline generation, brand, content, and growth ops — and build the team to scale it.

What Winning Looks Like

• 40%+ of new pipeline sourced from marketing-led channels within 12 months
• Cargofy recognized as the #1 voice in AI logistics across industry media and events
• Repeatable, measurable growth playbook across inbound, ABM, content, events, partnerships, and paid
• Growth team built and operating: Content, Lead Gen, SMM, Growth Ops

• Full-funnel attribution in place using Odoo CRM and analytics infrastructure

   

What You Will Own

• Pipeline generation — multi-channel campaigns with full-funnel attribution, from first touch to closed-won in Odoo CRM
• Brand and category leadership — PR, thought leadership content, conference strategy, industry awards
• Growth operations — funnels, landing pages, email sequences, nurture flows, conversion optimization
• Team building — hire and lead Content, Lead Generation, SMM, and Growth Operations talent
• Sales alignment — ICP definition, messaging frameworks, lead scoring in Odoo CRM, pipeline handoff processes

• Analytics — CAC by channel, conversion rates, pipeline velocity, campaign ROI

   

Who You Are

• 5-10+ years in B2B SaaS growth or demand generation, with team leadership experience
• Deep across content marketing, SEO, paid acquisition, ABM, and product-led growth
• Data-native: you live in attribution models, CAC analysis, LTV calculations, and conversion funnels
• Strong writer and storyteller — you can craft a narrative that moves markets
• Built and hired marketing/growth teams from scratch

• Logistics or freight tech experience is a significant plus

   

Why Cargofy

• Define the growth playbook for a company redefining a $4T industry with AI
• Direct access to CEO, Board, and strategic decisions
• Meaningful equity + competitive compensation
• Remote-first with offices in Kyiv, Warsaw, and Houston

Cargofy is building the AI-native operating system for global freight. Cargofy deploys autonomous AI agents that automate procurement, dispatching, negotiations, operations, tracking, and workflows for carriers, shippers, and 3PLs across the US, Europe, and Asia. Our platform processes 100,000+ loads per day and hundreds of thousands of real-time events — replacing manual logistics with fully autonomous AI.

We need a Head of Revenue to own the complete revenue engine — new business, expansion, partnerships, and revenue operations. You will build the organization and processes that take Cargofy from current ARR to $30M+ predictably and efficiently.

Why This Role Exists Now

Product-market fit is proven. Customers adopt, retain, and expand. The next chapter is building a predictable, scalable revenue organization. We need a revenue leader who can architect the go-to-market machine from first touch to renewal.

What Winning Looks Like

• Predictable new ARR growth across SMB, Mid-Market, and Enterprise segments
• NRR 120%+ driven by structured expansion playbooks
• Accurate pipeline forecasting to CEO and Board — within 10% of actuals
• Unified revenue process running end-to-end in Odoo CRM with clean data and real-time dashboards

• Revenue team built across Sales, Account Management, and RevOps

   

What You Will Own

• New ARR — bookings targets across US, EU, and Asia with segment-specific playbooks
• Expansion revenue — upsells, cross-sells, plan upgrades, and usage-based growth within existing accounts
• Partnerships and channels — ERP/TMS/ELD alliance revenue, channel partner programs
• Revenue operations — Odoo CRM architecture (deal stages, lead scoring, forecasting models), pipeline analytics, sales enablement tools
• Team — hire, train, and lead Sales, Account Management, SDR, and RevOps teams

• Pricing and packaging — pricing strategy, plan structure, and competitive positioning

   

Who You Are

• 7-12+ years leading B2B SaaS revenue teams, with experience scaling from $5M to $30M+ ARR
• Strong across SMB velocity sales, Mid-Market consultative sales, and Enterprise complex deals
• Expert in forecasting, revenue operations, and CRM architecture (Odoo CRM experience is a plus)
• Operator mindset — process-first, data-driven, systems-oriented
• Experience building and leading multi-geo, multi-segment revenue organizations

• Logistics, freight, or AI SaaS experience is a meaningful plus

   

Why Cargofy

• Build the revenue organization of an AI company disrupting a $4T industry
• Direct access to CEO and Board — own the revenue narrative
• Competitive compensation + meaningful equity + accelerators
• Remote-first with offices in Kyiv, Warsaw, and Houston

Cargofy is building the AI-native operating system for global freight. Cargofy deploys autonomous AI agents that automate procurement, dispatching, negotiations, operations, tracking, and workflows for carriers, shippers, and 3PLs across the US, Europe, and Asia. Our platform processes 100,000+ loads per day and hundreds of thousands of real-time events — replacing manual logistics with fully autonomous AI.

We need a Finance Manager to own day-to-day financial operations, reporting, and compliance across our multi-entity structure (US, EU, Ukraine).

Why This Role Exists Now

Cargofy is scaling internationally with entities across multiple jurisdictions. We need someone who can keep the financial engine running — accurate, compliant, and on time — while building the processes and dashboards that let leadership make data-driven decisions.

What Winning Looks Like

• Monthly close completed within 5 business days with zero material errors
• Real-time financial dashboards available to leadership
• Audit-ready books across all entities

• Finance operations running smoothly in Odoo ERP and QuickBooks

   

What You Will Own

• Operations and reporting — monthly close, P&L, Cash Flow, Balance Sheet, AP/AR, multi-entity accounting in Odoo ERP and QuickBooks
• Budgeting — annual budgets, quarterly reforecasts, departmental spend tracking and variance analysis
• Compliance and tax — Ukrainian tax regulations, audit coordination, payroll processing, statutory reporting
• Systems and automation — manage and optimize Odoo ERP workflows (invoicing, purchasing, accounting modules), QuickBooks for US entity, build reporting automation and dashboards

• Vendor and contractor management — payment processing, contract tracking, multi-currency settlements

   

Who You Are

• 3-7 years in finance or accounting, preferably in a tech or SaaS company
• Strong knowledge of Ukrainian tax regulations and reporting requirements
• Proficient with Odoo ERP (accounting, invoicing, purchasing modules) and QuickBooks
• Experience with multi-entity and multi-currency accounting
• English intermediate+ (working with international team and auditors)

• Based in Kalynivka or Kyiv

   

Why Cargofy

• International startup finance exposure — work across US, EU, and Ukrainian entities
• Growth path: Finance Manager → Senior FM → VP Finance
• Competitive compensation
• Direct impact on a fast-growing AI company

Cargofy is building the AI-native operating system for global freight. Cargofy deploys autonomous AI agents that automate procurement, dispatching, negotiations, operations, tracking, and workflows for carriers, shippers, and 3PLs across the US, Europe, and Asia. Our platform processes 100,000+ loads per day and hundreds of thousands of real-time events — replacing manual logistics with fully autonomous AI.

We need a Head of Marketing to build our marketing function from the ground up — brand, positioning, campaigns, events, and demand generation across all markets and customer segments.

Why This Role Exists Now

We have outgrown scrappy founder-led marketing. The market is ready for a category leader, and we need someone who can own the narrative, build the team, and drive brand equity that converts into pipeline and revenue.

What Winning Looks Like

• Cargofy is the most recognized brand in AI-powered logistics
• Consistent, high-quality marketing across all channels and geographies (US, EU, Asia)
• Marketing-influenced pipeline growing quarter over quarter with clear attribution
• Marketing team built with clear processes, measurement, and career paths

• Category narrative defined and owned — media, analysts, and customers associate AI logistics with Cargofy

   

What You Will Own

• Marketing strategy — annual plan, multi-channel execution, budget allocation and ROI tracking
• Brand and positioning — identity, voice, visual consistency, narrative across carrier, shipper, and 3PL segments
• Demand generation — partner with Growth and Sales to drive pipeline through inbound, ABM, events, and paid channels
• Marketing operations — tech stack management, Odoo CRM integration for lead tracking, reporting, spend optimization
• Segment positioning — tailored messaging for carriers, shippers, 3PLs, and enterprise accounts across different geographies

• Events and PR — conference strategy, media relations, analyst briefings, awards

   

Who You Are

• 5-10+ years in B2B SaaS marketing, ideally built the function at a growth-stage startup
• Strong brand instinct combined with data-driven execution — you measure everything
• Excellent writer and communicator in English
• Hands-on leader who can both set strategy and execute tactically when needed
• Experience with CRM-integrated marketing workflows (Odoo CRM, HubSpot, or Salesforce)

• Logistics, supply chain, or freight tech experience is a strong plus

   

Why Cargofy

• Build the marketing function of a category-creating AI company in a $4T industry
• Direct line to CEO and Board
• Competitive compensation + meaningful equity
• Remote-first with offices in Kyiv, Warsaw, and Houston

Cargofy is building the AI-native operating system for global freight. Cargofy deploys autonomous AI agents that automate procurement, dispatching, negotiations, operations, tracking, and workflows for carriers, shippers, and 3PLs across the US, Europe, and Asia. Our platform processes 100,000+ loads per day and hundreds of thousands of real-time events — replacing manual logistics with fully autonomous AI.

We need a Head of Customer Experience to build and lead the post-sale organization — making every customer successful, retained, and expanding. You will own onboarding, support, adoption, and renewal across our global customer base.

Why This Role Exists Now

Our customer base is growing fast across three continents. The quality of post-sale experience will determine whether we build a $100M or a $1B company. We need a leader who can turn customer success into a scalable, measurable growth engine.

What Winning Looks Like

• GRR 90%+, NRR 120%+ — measured and reported monthly
• Time-to-value under 1 day for standard onboarding workflows
• AI agent adoption rate above 80% across all customer segments
• Health scoring, risk flagging, and expansion playbooks operating systematically
• CX team built with clear processes, SLAs, and career paths

What You Will Own

• Onboarding — fast implementation, platform configuration, training — customers live and seeing value within 24 hours
• Product adoption — drive utilization of AI agents, track feature adoption, build self-serve enablement resources
• Retention — churn analysis, risk identification, save playbooks, GRR protection
• Expansion — upsell and cross-sell motions, usage-based growth, plan upgrades
• Support operations — ticket management, SLA enforcement, knowledge base, escalation processes
• Team — hire and lead CSMs, Support Engineers, and CX Operations, using Odoo CRM for account management and health tracking

Who You Are

• 5-10+ years in B2B SaaS Customer Experience or Customer Success leadership
• Proven ownership of NRR and GRR at scale — you have the numbers to show
• Experience across Enterprise, Mid-Market, and SMB segments
• Operational mindset — you build systems, playbooks, and processes, not just relationships
• Comfortable with CRM and CS tools (Odoo CRM, Gainsight, or similar)
• Logistics, AI, or SaaS platform experience is a strong plus

Why Cargofy

• Build CX for an AI company at a defining moment — your work shapes how the world experiences autonomous logistics
• Direct access to CEO and Product leadership
• Competitive compensation + meaningful equity
• Remote-first with offices in Kyiv, Warsaw, and Houston