Forward Group

Who We Are

Forward Group is a Ukrainian product company building AI-powered solutions to automate logistics. Our flagship product, Cargohub, is a platform for shippers that automates freight tenders, reduces logistics costs by up to 17%, and accelerates procurement 5× faster.

Role Mission

Find, engage, and convert new clients who, after the first demo, will say: “I never want to run freight tenders manually again.” Your goal is to clearly and sharply communicate the value of our product to decision-makers — hitting their pain points with precision.

What You'll Be Doing

• Lead outbound outreach via email, LinkedIn, and cold calls
• Write short, personalized messages that get replies
• Sell the solution, not just the demo
• Schedule calls with decision-makers
• Work in CRM, track KPIs, and run experiments

• Suggest GTM improvements — we’re listening

   

Who We're Looking For

• 2+ years of experience in B2B outbound or SDR roles
• Experience with US, EU, or Central Asian markets
• Confident with tools like Apollo, Instantly, GPT, LinkedIn Sales Navigator, Nova
• Comfortable with cold outreach and handling rejection
• Thinks like an analyst, acts like a closer

• English level: B2+ or higher

   

What We Offer

• Competitive salary: base + performance bonuses
• Direct collaboration with the GTM mentor and CEO
• A product that solves a real problem — often sold on the first call
• Remote-first culture or office (your choice)
• Real path to grow into AE or Head of GTM, if you deliver results

Want to build the strongest GTM motion in logistics with us?

We’re Hiring: Frontend Developer (Vue + Quasar)

We’re looking for a talented frontend developer to join our team and take ownership of building and improving our products for carriers and shippers.

Cargofy is an international tech startup focused on automating freight logistics. Our flagship product is the Cargofy Driver mobile app — a platform that keeps truck drivers consistently supplied with work. It’s already become an essential tool for over 5,000 drivers in Ukraine and beyond.

Your Responsibilities:

• Build full-featured SPAs using the Quasar Framework
• Develop and scale large B2B/B2C products
• Architect single-page applications from scratch
• Integrate and consume REST APIs

• Package native mobile apps for iOS and Android using CapacitorJS

   

Requirements:

• Solid experience with Quasar, Vue.js, and TypeScript
• Confident using Git and working with REST APIs
• Experience with Inertia.js and Tailwind CSS
• Understanding of webpack/vite and frontend performance optimization
• Strong grasp of frontend architecture and design patterns
• High attention to detail, ownership mindset, and initiative
• Ability to manage your time and familiarity with OKR methodology

• Diligence, persistence, and precision

   

Our Goal: We’re building the best tools for truckers and shippers. For this role, the focus is to develop a high-performance, user-friendly web platform that runs smoothly across all devices — from smartphones to desktops — and solves real business challenges.

What We Offer:

• Competitive compensation (based on interview results)
• Opportunity to join a fast-growing international startup
• Real impact on product development and user experience
• Stock options for top performers
• Remote work with flexible hours
• A driven team with a shared mission and ambitious goals

Forward Group — AI Orchestration Platform for Logistics

Forward builds the first AI Logistician — an autonomous AI agent that runs freight procurement, dispatching, negotiations, calls, documents, and workflows for carriers and shippers.

Our products:

• Cargohub → AI freight-procurement agent for enterprise shippers
• Cargofy → AI agent for trucking companies to automatically find, book, and manage loads

We operate across the US, Europe, and Asia, backed by top investors.

We’re building a Gong-level content engine to dominate the AI logistics category — and we’re looking for the person who can make it happen.

Role: B2B Content Manager

You will build a content machine that educates the market, fuels demand, strengthens our brand, and supports sales. Your work will shape how the world understands AI-first logistics.

You will report directly to the CMO.

What You Will Create (Your Core Outputs)

1. Educational Content (Demand Gen)

• Deep market analysis, logistics insights, SaaS playbooks, whitepapers
• Benchmarking reports (e.g., “AI Trends in Freight Procurement”)
• Comparable to Gong Labs — data-backed content that builds authority

2. Case Studies & Customer Success Stories

• Clear, credible enterprise-grade stories that build trust
• Format: written, video, slides, short social cuts
• Similar to Snowflake’s Fortune 500 case library

3. Thought Leadership for C-Level

• Articles, keynote scripts, interviews, podcasts
• Help shape Forward’s narrative: AI-first logistics → the new world standard

4. Sales Enablement Content

• One-pagers, decks, battlecards, competitor breakdowns
• KPI: real usage by Sales during live deals
• Help shorten deal cycles and increase win rates

5. Community & Social Content

• Content for LinkedIn, Slack groups, Telegram channels, industry forums
• Short, sharp, insight-rich posts that build daily brand presence

What You’ll Do Day to Day

• Run the full content lifecycle: research → draft → edit → publish → distribute
• Collaborate with CMO, Product, Sales, and Data teams
• Turn raw product insights and customer interviews into high-impact content
• Build a long-term content strategy for US, EU, and Asia markets
• Set up distribution systems (newsletters, communities, partnerships)
• Track performance and optimize based on real metrics

What Success Looks Like

• Forward becomes the #1 thought leader in AI logistics
• Sales team uses content in 80%+ of live deals
• Case studies drive trust with enterprise shippers and carriers
• Educational content becomes the top source of inbound demand
• Leadership content influences the market narrative

What We’re Looking For

• 2+ years in B2B SaaS content, copywriting, or marketing
• Strong storytelling skills (simple, clear, sharp writing)
• Experience writing long-form and short-form content
• Comfortable with technical products (AI, SaaS, logistics is a plus)
• Analytical mindset — able to turn data into insights
• High ownership, speed, and A-player standards

Why Join Forward

• Build the voice and narrative of the world’s first AI Logistician
• Work in a fast, ambitious, no-bureaucracy environment
• Competitive salary + growth opportunities into Content Lead / Head of Content
• Direct collaboration with C-level leadership
• Your content will shape an entire industry

Forward Group — AI Orchestration Platform for Logistics

Forward builds the first AI Logistician — an autonomous AI agent that automates freight procurement, dispatching, negotiations, operations, tracking, and workflows for carriers and shippers across the US, Europe, and Asia.

Our products:

• Cargohub → the #1 AI freight-procurement agent used by enterprise shippers
• Cargofy → AI agent for carriers that finds, books, and manages loads automatically

We are backed by top-tier global investors and scaling rapidly across three continents. We are now hiring a CFO to architect financial clarity, discipline, and investor confidence as we prepare for Series B and beyond.

Role: Chief Financial Officer (CFO)

Your mission: build a transparent, scalable, investor-grade financial system that enables Forward to grow fast without chaos.

You will own all financial operations: FP&A, reporting, multi-entity accounting, cash management, fundraising finance, due diligence, compliance, audit readiness, and strategic financial planning.

Your Core Outputs (The “Product” of CFO)

1. Financial Transparency

• Produce standardised, accurate P&L, Cash Flow, Balance Sheet across all entities.
• Deliver investor-trusted financials aligned with US GAAP (and IFRS where needed).
• Build a single financial source of truth for founders, board, and investors.

2. Runway & Cash Management

• Manage cash, burn rate, FX exposure, and multi-currency flows.
• Maintain 18–24 months runway to support controlled hypergrowth.
• Implement cash discipline across all departments.

3. Unit Economics & SaaS Metrics Own and optimize:

• CAC, CAC Payback
• LTV, LTV:CAC
• Gross Margin 75–85%
• NRR 120–140%
• Rule of 40 (Growth + Margin ≥ 40) Product = a profitable, scalable SaaS model per customer.

4. Fundraising & Investor Relations

• Partner with CEO on fundraising (Series B, debt, VC relationships).
• Build investor materials: metrics, narratives, models, board decks.
• Lead financial DD and maintain investor trust at all times.
• Maintain NVCA-ready processes and data rooms.

5. Compliance & Audit

• Ensure US GAAP / IFRS compliance.
• Manage multi-entity structure (US C-Corp, Estonia OÜ, Ukraine Diia.City, EU subsidiaries).
• Prepare Forward for Big4-level due diligence.
• Deliver audit-ready books, tax structures, and consolidated reporting.

6. FP&A & Strategic Planning

• Build annual budgets, 3-year financial plans, hiring plans, and scenario models.
• Manage forecasts with ±5–10% variance.
• Maintain burn multiple < 1.5 (top-tier SaaS performance).

• Support CEO with financial strategy for GTM expansion (US/EU/Asia).

   

Your KPIs (Board-Level Scorecard)

Growth & Scale

• ARR / MRR growth
• Gross Margin %
• Burn Multiple <1.5
• Runway (months)
• Rule of 40

Unit Economics

• CAC Payback (months)
• LTV:CAC ratio >3:1
• Revenue per employee (target $200–300k)

Financial Ops

• Forecast accuracy (±5–10%)
• Audit readiness (Big4-ready statements)
• % automated finance ops (billing, invoicing, payroll)

Forward Group Financial Model

As CFO, you will manage: Multi-Entity Structure

• US C-Corp headquarters
• EU OÜ (Estonia)
• UA Diia.City entities
• Future EU offices (Poland PSA)

Global Revenue Operations

• Scaling sales pods across US, EU, Central Asia
• Revenue visibility across Cargofy SMEs and Cargohub enterprise cycles

Investor Confidence

• Clean narrative, clean financials, clean data rooms

• Preparedness for Series B ($30M+) and enterprise-level diligence

   

What You Will Do (Day-to-Day Leadership)

• Own global finance: accounting, tax, audit, FP&A, treasury
• Build the finance team and implement scalable systems
• Integrate financial operations with GTM, Product, and RevOps
• Create budgeting models, headcount plans, and revenue projections
• Implement cost controls, purchasing policies, and vendor management
• Lead fundraising data, metrics, financial models, and investor communications
• Build dashboards for CEO/Board with real-time revenue, cash, burn, and runway

• Ensure compliance across all jurisdictions

   

Who You Are

• 7–12+ years in finance leadership roles in B2B SaaS or tech
• Experience managing multi-entity international structures
• Deep in SaaS metrics, revenue models, and unit economics
• Skilled in FP&A, treasury, revenue operations, and audit readiness
• Strong operator: structured, disciplined, precise
• Comfortable partnering with top-tier VCs and boards

• Bonus: experience scaling from Series A → B → C

   

Why Join Forward

• Build the financial backbone of the world’s first AI Logistician
• High autonomy and direct impact — work beside the CEO and Board
• Competitive compensation + equity package
• Run finance for a global, multi-continent high-growth SaaS company
• Architect the systems that take Forward from Series A → Series B → Pre-IPO

Forward Group — AI Orchestration Platform for Logistics

Forward builds the first AI Logistician — an autonomous AI agent that executes freight procurement, dispatching, negotiations, calls, documents, and workflows for carriers and shippers.

Products

• Cargohub — AI freight-procurement agent for enterprise shippers
• Cargofy — AI agent for trucking companies to automatically find, book, and manage loads

We operate across the US, Europe, and Asia. Mission: make logistics run on autopilot.

Your Mission

Own customer outcomes, retention, and expansion end-to-end. Build and scale a world-class Customer Success function that turns AI adoption into measurable business results.

You are the CEO of Customer Value.

What You’ll Do

Leadership & Strategy

• Own Customer Success strategy across SMB → Mid-Market → Enterprise.
• Build, hire, and scale the CS team (CSMs, Onboarding, Setup, Support).
• Define CS playbooks: onboarding, adoption, renewals, expansion, churn prevention.
• Partner with Product, Sales, and Engineering to align roadmap with customer value.

Customer Ownership

• Act as executive sponsor for key customers.
• Ensure customers go live fast and adopt core AI-agent workflows.
• Drive renewals, upsells, and Net Revenue Retention.
• Turn customer feedback into structured product inputs.

Operations & Systems

• Own CS metrics: onboarding time, retention, NRR, feature adoption, churn.
• Implement CS tooling (CRM, health scores, playbooks, reporting).
• Design scalable onboarding for complex workflows, APIs, and integrations.
• Create a tight feedback loop from customers → product → roadmap.

What Success Looks Like

• 90% of new customers live within 14 days
• 90%+ gross retention
• +15–25% Net Revenue Retention
• Core AI-agent features adopted within 90 days
• Clear customer insights influence product decisions every month
• CS operates as a revenue engine, not a support function

What We’re Looking For

• 5+ years in B2B SaaS Customer Success, incl. leadership experience
• Proven ownership of retention, renewals, and expansion
• Strong executive-level communication (customers + internal)
• Deep comfort with AI products, workflows, APIs, and integrations
• Operator mindset: structured, fast, accountable
• Bonus: logistics, TMS/ERP, enterprise onboarding, or complex SaaS

Why Join Forward

• Category-defining AI orchestration platform
• Direct ownership of revenue retention and customer value
• Global customers (US, EU, Asia)
• Competitive compensation + performance upside
• Zero bureaucracy, fast decisions
• Clear path to VP Customer / CRO-track