Forest AI

AI Product Manager - You Define It, You Build It (Insurance)

| Full time | Remote (Europe, CET overlap) | Occasional travel | Start: ASAP | 7+ years XP

The bottleneck in software is no longer building it. It is knowing what is worth building.

Someone who deeply understands a business can now sit down with Claude Code and have a real product in production by the end of the week. You bring the business judgement. Claude Code handles the technical details.

What you'll work on

Insurance is one of the oldest, most paper-heavy industries there is. We are rebuilding it with AI first tooling. Real customers, real money, real regulation. Small team, no sprints, no rituals. An idea in the morning is often live by the evening.

The role

You own a whole product area end to end: why we build it, what it is, the build, the tests, the rollout. There is nobody that hands you a spec.

Must have

- Insurance industry experience

- 7+ years in product management or a similar business role where you owned what users received

- A real software product you delivered to real users

- Your own hands-on Claude Code work. Something you built yourself, not your team

German language is a plus, not required.

Summary

We're building AI agents that help customers understand and work with insurance policies, with a focus on the German-speaking market. We're looking for a Product Manager who speaks German at C1 level or above to help make sure the product actually works well for German users. 

What you'll do: 

- Review and test our AI agents' answers in German: are they correct, clear and consistent with the actual insurance policies?
- Find where the agents go wrong, write clear feedback and test cases, and prioritise what gets fixed 
- Work directly with our engineers on the agent prompts and the product experience
- Help define what "good quality" means for our product and track it over time.

What we're looking for: 

- German at C1 level or above (required, and please write your application in German or mention your level) 
- Experience in product management, QA, or evaluating AI/LLM outputs 
- A strong eye for detail and comfort giving direct, structured feedback 
- Insurance or financial services knowledge is a plus, but not      required

Forest AI

## Start: ASAP

Full time preferred, four days works, three is possible. Freelance, permanent or B2B: your choice (freelance day rate discussed separately).

The best developers are now part product manager and part project manager of their own army of AI coding agents. Their job is making sure those agents deliver what the business actually needs, not just what someone wrote in a ticket. In that world the bottleneck isn't producing correct code. It's understanding the business and communicating clearly.

We work Claude Code first. If you don't believe in delivering that way, this isn't the right fit.
 

## About Forest AI

Forest AI helps companies become benchmark-driven in how they build AI agents. AI agent development demands an order of magnitude more testing before release than traditional deterministic software. We build the automated evaluation and testing layer that makes testing at that volume practical, so our customers can put AI into production in places where being wrong is expensive.

## What you'll actually work on 

Your first engagement is with a German insurance venture (name shared in conversation) building an AI-driven B2C insurance value chain, quote, consult and purchase, all AI-driven, going live. There is a second track automating their internal insurance operations. It runs like a startup: decisions in-house, no corporate approval loops, ideas become working software the same day.
 

## The role

100% hands-on. You take a vague business need, turn it into a system that works, and keep it working, owning the why, the build and the test without depending on someone else for the biggest chunk of it.
 

• - Pick up signal fast. Hear one sentence mid-meeting, recognise it carries real information about what the business needs, work out what the speaker actually wants, and go deliver it.
  
  - Own outcomes to completion. We drop you into a project, say "automate this manual customer workflow," and three months later it just works, without anyone directing every detail.
  
  - Own customer satisfaction. If the customer doesn't see the ROI, the software gets thrown out. Everyone here writes down why a feature matters to the customer. Sometimes that lands in a presentation. When it doesn't, it lands in the commit message.
  
  - Push the business for clarity. Press for decisions where the right AI behaviour can't be intuited, or where the data to decide it doesn't exist yet.
   

## How we build

TypeScript end to end. Next.js and React on the front, Postgres on Supabase, AWS underneath, an agent framework (we use Mastra, any comparable one is fine), and Langfuse for tracing and evaluation.

Claude Code is the primary build tool, not an accessory. That's the part we care about most.

The specific tools matter far less than how quickly you become productive with them. If you've shipped serious software in another stack and you steer AI agents well, you're in scope.
 

## What we're looking for
 

• 
  - Based in Estonia.
  
  - Several years building and running production software real customers depend on: APIs, backend services, data pipelines, and the operational reality of keeping them up.
  
  - A track record of owning a customer-facing build from zero to production, ideally more than once.
  
  - AI-native, hard requirement. Claude Code or Codex as your daily driver.
  
  - Roughly a year of real, hands-on exposure to building LLM-based features in production. Nobody has five years of it. Claiming so is a red flag.
  
  - Strong discipline around automated testing, CI/CD and monitoring. Evaluation and testing are our product, so this matters more here than in most places.
  
  - Real customer-facing time: consulting, forward deployed engineering, founding your own company, or an in-house role where you sat with the business. You've run requirements conversations and can separate the requests that genuinely drive return from the wishes and curiosities that arrive alongside them.

  
  - Pragmatic, solutions-first. No "not in my ticket" reflexes.
  
  - Working language is English. German is a plus, not a requirement. A significant share of the data you'll work with is in German.
   

## Process

1. short intro call.
2. call with CTO

We're a small, AI-native tech startup with an Estonian company (OÜ). 

We're looking for someone based in Estonia to run the operations side of the company and grow into a bigger role with us.

What we care about most

1. You handle fast-changing priorities without losing track of the details.
2. You're AI-native: you use AI tools every day and keep looking for ways to make your AI setup work better.
    

• What you'll do
  • Run our hiring pipeline: post jobs, use AI to filter candidates, hold first-round interviews, assign and evaluate test tasks, and decide who moves on to the interview with our CTO.
  • Manage our Upwork account.
  • Coordinate content marketing campaigns with the rest of the team.
  • Send contracts to employees, consultants and vendors using templates and automation (DocuSeal).
  • Review inbound contracts: redlining and handling change requests.
  • Keep track of tax filing deadlines (our accountants do the filing; you make sure nothing is missed).
  • As you grow into the role: sign contracts on behalf of the company and approve low- to medium-volume outgoing payments in online banking.
     

Who you are
You don't need experience in all of this. We're looking for a can-do attitude, the habit of using AI to check your own work before small mistakes become big ones, and a real wish to learn and grow your operational business skills. You can explain what you did, and why you trust the result, in a few sentences.

Requirements
- Living in Estonia (Estonian residency)
- Fluent English

How to apply
- your CV
- your salary expectations (monthly, part-time)