FinConnecthub

Protect the money flow of a fast-growing global fintech

The Gist

We're a leading FinTech company that manages Virtual Asset Service Providers (VASPs) across Asia, Europe, and Canada. 

We're looking for a Chargeback & Risk Analyst to join the Compliance and Risk team.

You'll be on the front line of fraud prevention. You'll win disputes, catch suspicious transactions early, and help build smarter risk controls as the company grows. You'll work across borders, with product and data teams, and with the partners and clients who rely on a smooth dispute process.

If you like detective work, fast-moving payments, and seeing your impact in the numbers, read on.

Who You Are

You're sharp, organized, and driven. You'll thrive here if you:

• Know payments. You understand payment systems, card networks, and how disputes work.
• Have fought fraud before. You've worked in fraud prevention, transaction monitoring, or chargeback management.
• Think like an investigator. You're analytical, you solve problems, and you notice the details others miss.
• Handle pressure. Tight deadlines and a full queue don't throw you off.
• Own your work. You're self-motivated and keep many tasks on track at once.
• Explain things clearly. You can make complex information simple for any audience.

What You'll Do

• Win your disputes. Review incoming credit and debit card chargebacks and respond to payment providers on time to maximize win rates.
• Build strong cases. Prepare and maintain thorough documentation for every representment.
• Watch for fraud. Check fraud alerts and vendor risk systems every day to spot potentially fraudulent transactions.
• Make our defenses smarter. Work with Product and Data teams to improve fraud monitoring and risk mitigation programs.
• Keep partners and clients in the loop. Stay in regular contact about the dispute and chargeback process.
• Support customers. Help resolve complaints and questions about dispute claims.
• Stay compliant. Make sure your work follows internal policies, AML/BSA requirements, and applicable regulations.
• Pitch in on new projects. Support risk-related initiatives as they come up, in step with your line manager.

What You Bring

• Proven experience in fraud prevention, transaction monitoring, or chargeback management
• Strong knowledge of payment systems, card networks, and dispute processes
• Excellent analytical and problem-solving skills, with close attention to detail
• The ability to work efficiently under pressure and tight deadlines
• Self-motivation and strong organization, with the skill to manage multiple tasks
• Intermediate to advanced Microsoft Excel skills
• Clear communication, especially when explaining complex information
• Advanced English. Extra languages are a plus.

What's In It for You

• Competitive salary based on your experience and expertise
• A global stage. You'll join a leading international fintech operating across Asia, Europe, and Canada.
• Hands-on exposure to digital assets, VASP operations, and cross-border payments
• A team that builds. It's collaborative, innovative, and forward-thinking.
• Room to grow. You'll have long-term career and learning opportunities in fintech, payments, and risk management.

Think You Can Outsmart Fraud?

If you know the chargeback playbook and want to help write the next one, this could be your next move.

Let's talk.

Help build the compliance engine of a fast-growing company

The Gist

We're looking for an AML & Compliance Analyst who has done real KYC/AML work in crypto, iGaming, or FX. We don't mean theory or audit-only experience.

You'll work in the middle of the action. One day you're reviewing a file, the next you're digging into a suspicious pattern. You'll also be in the room with banks and clients, explaining our compliance approach and answering their questions. You'll work with Compliance, Operations, and Management. Your job is to keep the work moving and to help build a better AML function as we grow.

If you like speed, volume, and ownership, read on.

Who You Are

You're a builder, not a maintainer. You'll thrive here if you:

• Know the field. You come from crypto, iGaming, or FX and have hands-on KYC/AML experience.
• Take ownership. You don't wait for instructions. You see the gap and fix it.
• Spot risk early. You find problems before anyone else flags them.
• Stay calm in the chaos. Case queues, shifting priorities, and tight deadlines don't rattle you.
• Never stop learning. Regulations and red flags change quickly, and you want to be ahead of them.
• Switch gears easily. You can move between casework, investigations, and process improvement without losing accuracy.
• Want to leave a mark. You want to say, "The AML function got stronger because I was here."

What You'll Do

• Run daily KYC/AML casework. Review onboarding files, verify identity and source-of-funds documents, and carry out ongoing due diligence under our risk-based procedures.
• Monitor transactions. Work through alerts, transaction patterns, and customer activity to catch unusual or suspicious behavior as it happens.
• Screen for sanctions, PEPs, and adverse media. Assess results and resolve true and false positives quickly and accurately.
• Investigate and escalate. Assess suspicious activity, document your findings, and escalate cases, including SAR/STR decisions, in line with our procedures and regulatory requirements.
• Meet with banks and clients on compliance matters. Be the face of our compliance function. Answer due diligence questions, explain our controls and processes, and help build trust with banking partners and customers.
• Build quality controls. Design and maintain QA processes that keep casework accurate and consistent as we scale.
• Audit and review. Check our internal processes and controls regularly to find gaps early.
• Sharpen our AML processes. Use what you see day to day to work with Compliance and Operations on better controls, procedures, and reporting.
• Own compliance communications. Monitor incoming compliance emails, flag what's urgent, and escalate to management right away.
• Juggle priorities. Handle live cases, investigations, and QA projects at once, and stay organized and accurate.
• Stay ahead of the curve. Keep up with AML/KYC regulations, risk indicators, and best practices in crypto, iGaming, or FX.

What You Bring

• 2+ years of hands-on experience in KYC/AML operations, transaction monitoring, or financial crime prevention, ideally in crypto, iGaming, or FX
• Working knowledge of KYC, customer due diligence, sanctions/PEP screening, and SAR/STR processes
• A solid grasp of AML regulations and risk-based approaches in fast-moving financial environments
• An analytical, investigative mind that notices the inconsistencies and patterns others miss
• Comfort with autonomy and a habit of working out what needs to happen next
• Strong organization and the ability to prioritize under pressure
• Exceptional attention to detail
• A self-learner's curiosity and adaptability
• Clear written and verbal communication. You can present findings and raise concerns with confidence, whether to a colleague, a banker, or a client.
• A Bachelor's degree in Finance, Accounting, Business Administration, or a related field (relevant experience counts for a lot)

What's In It for You

• Competitive salary that reflects your experience
• Ongoing professional development in a field that keeps changing
• A fast-paced culture of ownership where initiative is rewarded and compliance is a competitive edge, not a box to tick
• A real voice. You'll work directly with Compliance, Operations, and Management and shape how casework and controls evolve.
• Visibility. You'll represent our compliance function to external partners.
• A role for builders. You'll create things here, not just maintain them.

Think You've Got an Eye for Compliance Gaps?

Maybe you know a KYC file as well as you know the regulations. Maybe you question procedures instead of just following them. If you want to build something stronger, this could be your next challenge.

Let's talk.