Fidel Partners

Joined in 2024
16% answers

Fidel Partners — це динамічна компанія, що спеціалізується на перформанс-маркетингу у вертикалях iGaming. Ми об'єднали вже понад 1000 професіоналів з усього світу, руйнуючи обмеження та стереотипи у нашій сфері. Цінуємо твоє нестандартне мислення, креативність і пропонуємо конкурентну фінансову винагороду. Приєднуйся до нашої команди та розвивайся з нами.

  • · 26 views · 3 applications · 1d

    VIP Account manager (Mexico)

    Full Remote · Worldwide · Product · English - B2
    Role Purpose Lead and manage relationships with VIP clients to maximize engagement, satisfaction, and revenue. Deliver a personalized and high-touch experience for VIP players, driving activation, reactivation, retention, and revenue growth through...

    Role Purpose

    Lead and manage relationships with VIP clients to maximize engagement, satisfaction, and revenue. Deliver a personalized and high-touch experience for VIP players, driving activation, reactivation, retention, and revenue growth through strategic account management and tailored offers. Collaborate across departments to enhance VIP programs, promotions, and overall player lifetime value (LTV).
     

    Trial Period Goals (First 3 Months)

    • Build and optimize VIP account management processes to increase LTV of current VIP clients.
    • Familiarize with current VIP management processes, CRM systems, internal knowledge bases, and VIP-specific protocols.
    • Develop VIP playbooks and account management procedures.
    • Establish infrastructure & reporting for VIP activities.
    • Achieve KPI targets:
      • VIP first response time ≤ 30 seconds
      • VIP satisfaction score ≥ 8/10
      • VIP retention rate ≥ 85%
      • Reactivation of ≥ 30% dormant VIP users
      • Bonus / deposit growth per VIP portfolio

    Key Responsibilities

    • Manage VIP accounts through personalized communication via WhatsApp, phone, email, live chat or video calls.
    • Drive activation and reactivation of VIP clients through proactive outreach, including outbound calls and tailored offers.
    • Sell and manage VIP bonuses and promotions to maximize deposits, wagering, and engagement.
    • Handle incoming VIP inquiries, requests, and escalations efficiently, ensuring high satisfaction levels.
    • Monitor and analyze VIP KPIs, including retention, churn, deposits, wagering, LTV, and engagement metrics.
    • Develop and implement VIP account management procedures, tiered service levels, and outreach strategies.
    • Collaborate with Product, Marketing, CRM, and Risk teams on VIP programs, campaigns, and feedback.
    • Provide regular reporting on VIP metrics, including activation, reactivation, retention, satisfaction, bonus effectiveness, and revenue contribution.
    • Maintain VIP performance metrics within targets and continuously improve processes.

    Required Experience & Skills

    • Proven experience in VIP or high-value client management, preferably in iGaming, casinos, or related sectors.
    • Native Spanish and fluent English (oral and written).
    • Excellent interpersonal and communication skills.
    • Strong relationship-building and account management skills.
    • Ability to analyze KPIs and customer data to drive VIP engagement and revenue growth.
    • Familiarity with CRM tools, chat software (e.g., Zendesk, Intercom, Freshdesk) is a plus.
    • High level of organization and multitasking in a fast-paced environment.
       

    Schedule:
    5 day shift system – 5 days on / 2 days off
    Tuesday - Saturday 3 pm - 12 am
    + Availability for calls with Management at 11 am once a Week

    Format: remote

    More
  • · 19 views · 2 applications · 4d

    Affiliate Program Manager (IGaming)

    Full Remote · Worldwide · Product · 1.5 years of experience · English - B2
    We are an iGaming group with our own technology platform and proprietary online casino brands operating in Tier-1 markets. We are currently looking for an Affiliate Program Manager / Affiliate Marketing Manager (Strong Junior / Middle) whose key mission...

    We are an iGaming group with our own technology platform and proprietary online casino brands operating in Tier-1 markets. We are currently looking for an Affiliate Program Manager / Affiliate Marketing Manager (Strong Junior / Middle) whose key mission is to build and grow an affiliate program from scratch.
     

    This is not a role focused on supporting an existing affiliate program. It is a builder role — someone who will create the affiliate program as a product: positioning, operating rules, KPIs, partner value proposition, marketing packaging, tools, and go-to-market execution.

    The role is ideal for a marketer who wants to move into a more responsible, product-driven position with direct impact on revenue and business scaling, with clear growth potential to Head of Affiliates.
     

    Key Responsibilities
     

    1. Affiliate Program Creation & Structure

    • Design and launch an affiliate program from scratch:
      • partner terms and conditions
      • KPI and performance metrics system
      • partner motivation and competitive commercial terms
    • Build partner segmentation (media buyers, SEO teams, content partners, etc.)
    • Define onboarding and partner interaction workflows
       

    2. Affiliate Program Marketing & Packaging

    • Develop positioning and core branding of the affiliate program
    • Launch an affiliate landing page:
      • coordinate in-house designers or external teams
      • prepare structure, copy, visuals, and offers
    • Create marketing materials:
      • partner presentations
      • one-pagers
      • offer and terms descriptions
         

    3. Tools, Analytics & Technical Setup

    • Research and select affiliate software / tracking solutions
    • Understand basic tracking and attribution logic
    • Work with spreadsheets and dashboards:
      • partner performance
      • KPIs
      • funnel metrics (registrations, FTDs, revenue)
    • Participate in defining and monitoring core affiliate KPIs
       

    4. Go-to-Market & Partner Acquisition

    • Launch the affiliate program through:
      • affiliate program directories
      • iGaming platforms and niche websites
      • Telegram channels and communities (iGaming, media buying, affiliate marketing)
    • Outreach and initial communication with partners
    • Negotiate basic terms and onboard partners
    • Build and manage a pipeline of potential partners
       

    5. Processes & Communication

    • Maintain a structured partner and communication database
    • Keep affiliate program documentation and processes up to date
    • Collaborate with internal teams (marketing, product, design)
    • Track tasks, deadlines, and execution
       

    Requirements
     

    Must Have

    • Background in marketing (digital / performance / growth / marketing management)
    • Ability to structure information and build systems from scratch
    • Comfortable working with:
      • numbers
      • spreadsheets
      • KPIs
      • reports
         

    Nice to Have (Optional)

    • Experience in affiliate marketing or iGaming
    • Understanding of traffic sources
    • Experience with affiliate software or CRM systems
    • Basic understanding of marketing funnels and performance metrics
    More
  • · 98 views · 12 applications · 4d

    Chief Marketing Officer

    Full Remote · Worldwide · Product · 3 years of experience · English - B2
    We are launching a new affiliate program and are looking for a strong, strategic CMO. The main goal of this role is to build and scale the affiliate-driven growth engine from scratch — defining strategy, launching the partner ecosystem, and ensuring...

    We are launching a new affiliate program and are looking for a strong, strategic CMO. The main goal of this role is to build and scale the affiliate-driven growth engine from scratch — defining strategy, launching the partner ecosystem, and ensuring sustainable, profitable growth across all traffic channels (paid, organic, affiliate, influencer).
    You will own the vision, structure, and performance, turning a new affiliate product into a scalable business unit.
    We are to support you, provide all necessary resources, and create conditions where your experience and skills will be fully appreciated.
    Join our team and reach new heights with us!

     

    What You’ll Be Doing:

    • Own marketing and growth for one core GEO on your product
    • Build and scale the full marketing function from scratch: strategy, structure, processes, and teams
    • Launch, develop, and scale affiliate programs from zero (strategy, terms, partners, operations)
    • Manage and scale all acquisition channels: Paid Social (Meta, TikTok, etc.), Google Ads / UAC, SEO (brand, cross-brand, non-brand), ASO, Influencer & Streamer marketing, Affiliate / CPA networks
    • Ensure high-quality traffic only, using BI tools to detect fraud and predict ROI
    • Hire, lead, and develop cross-functional teams
    • Negotiate and optimize partner deals, payout models, and commercial terms
    • Build strong inbound & outbound funnels and local partnerships
    • Own financial planning and P&L:
    • Manage $500K+ monthly budgets
    • Control channel mix and performance (ROI, CPA, ARPU, LTV)
    • Analyze CJM and funnels, identify bottlenecks, and drive conversion growth

     

    What Experience Matters to Us

    • 5+ years in iGaming / gambling / betting marketing
    • 3+ years in a senior leadership role (CMO / Head of Marketing / Head of Growth)
    • Proven experience working with all major traffic types
    • Hands-on experience launching affiliate programs from scratch
    • Track record of scaling acquisition through strong partner ecosystems
    • Deep understanding of player quality metrics:
    • FTD %, deposit depth, ARPU, LTV
    • Confident managing $300K+ monthly budgets and 10K+ FTD volumes
    • Strong analytical mindset, BI tools expertise, and media planning skills
    • Solid understanding of unit economics, CJM, and funnel optimization
    • Clear knowledge of compliance and marketing nuances in emerging gambling markets


    Why you should join us:

    • You will have the chance to influence the product and assemble a team that fits your vision.
    • Absence of micromanagement, hierarchy, fast decision-making speed.
    • Competitive salary and incentives for your contribution and result.
    • Our main working schedule: 10:00 - 19:00 (UTC+2), fully remote plus coworking space payment worldwide.
    • The opportunity to participate in the company's internal events: open negotiations and product meetings.
    • Attending top conferences around the world.
    • Perks such as paid sick leave and vacations, plus additional day off in honor of your birthday.
    • Investment in both hard skills and personal skills.
       

    As a team, we are constantly striving to be the best among our competitors! We offer a dynamic, forward-thinking work environment within a profitable company. We recognize that our specialists and managers are crucial to our success and are always ready to support their initiatives.

    Join the best! 🚀
     

    More
  • · 79 views · 16 applications · 4d

    Head of Marketing

    Full Remote · Worldwide · Product · 4 years of experience · English - B2
    We are launching a new affiliate program and are looking for a strong, strategic Head of Marketing. The main goal of this role is to build and scale the affiliate-driven growth engine from scratch — defining strategy, launching the partner ecosystem, and...

    We are launching a new affiliate program and are looking for a strong, strategic Head of Marketing. The main goal of this role is to build and scale the affiliate-driven growth engine from scratch — defining strategy, launching the partner ecosystem, and ensuring sustainable, profitable growth across all traffic channels (paid, organic, affiliate, influencer).
    You will own the vision, structure, and performance, turning a new affiliate product into a scalable business unit.
    We are to support you, provide all necessary resources, and create conditions where your experience and skills will be fully appreciated.
    Join our team and reach new heights with us!

     

    What You’ll Be Doing:

    • Own marketing and growth for one core GEO on your product
    • Build and scale the full marketing function from scratch: strategy, structure, processes, and teams
    • Launch, develop, and scale affiliate programs from zero (strategy, terms, partners, operations)
    • Manage and scale all acquisition channels: Paid Social (Meta, TikTok, etc.), Google Ads / UAC, SEO (brand, cross-brand, non-brand), ASO, Influencer & Streamer marketing, Affiliate / CPA networks
    • Ensure high-quality traffic only, using BI tools to detect fraud and predict ROI
    • Hire, lead, and develop cross-functional teams
    • Negotiate and optimize partner deals, payout models, and commercial terms
    • Build strong inbound & outbound funnels and local partnerships
    • Own financial planning and P&L:
    • Manage $500K+ monthly budgets
    • Control channel mix and performance (ROI, CPA, ARPU, LTV)
    • Analyze CJM and funnels, identify bottlenecks, and drive conversion growth

     

    What Experience Matters to Us

    • 5+ years in iGaming / gambling / betting marketing
    • 3+ years in a senior leadership role  Head of Marketing / Head of Growth
    • Proven experience working with all major traffic types
    • Hands-on experience launching affiliate programs from scratch
    • Track record of scaling acquisition through strong partner ecosystems
    • Deep understanding of player quality metrics:
    • FTD %, deposit depth, ARPU, LTV
    • Confident managing $300K+ monthly budgets and 10K+ FTD volumes
    • Strong analytical mindset, BI tools expertise, and media planning skills
    • Solid understanding of unit economics, CJM, and funnel optimization
    • Clear knowledge of compliance and marketing nuances in emerging gambling markets


    Why you should join us:

    • You will have the chance to influence the product and assemble a team that fits your vision.
    • Absence of micromanagement, hierarchy, fast decision-making speed.
    • Competitive salary and incentives for your contribution and result.
    • Our main working schedule: 10:00 - 19:00 (UTC+2), fully remote plus coworking space payment worldwide.
    • The opportunity to participate in the company's internal events: open negotiations and product meetings.
    • Attending top conferences around the world.
    • Perks such as paid sick leave and vacations, plus additional day off in honor of your birthday.
    • Investment in both hard skills and personal skills.
       

    As a team, we are constantly striving to be the best among our competitors! We offer a dynamic, forward-thinking work environment within a profitable company. We recognize that our specialists and managers are crucial to our success and are always ready to support their initiatives.

    Join the best! 🚀
     

    More
  • · 210 views · 46 applications · 4d

    Affiliate Manager

    Full Remote · Countries of Europe or Ukraine · Product · 1 year of experience · English - B1
    We are an iGaming company with over three years of experience and a team of more than 1500+ specialists. Our achievements include 11+ major projects that are popular among our clients and successfully operate in Tier 1-3 countries. The company attracts...

    We are an iGaming company with over three years of experience and a team of more than 1500+ specialists.

    Our achievements include 11+ major projects that are popular among our clients and successfully operate in Tier 1-3 countries. The company attracts and values highly qualified specialists, which allows us to efficiently build processes and successfully expand our presence in new locations.  

    We are currently looking for a strong Affiliate Manager who will be responsible for finding and attracting new affiliates, managing and activating partners, managing offers and promotional materials, negotiating terms, analyzing traffic quality and KPIs, participating in industry events, and preparing reports — all to improve the effectiveness of the affiliate program.

     

    Key Responsibilities:

    • Constantly connect new partners and track the work of all involved partners, achieve and improve conversion rates, because you know exactly how to work - your main task;
    • Analyze potential partners’ traffic sources, quality, and compliance before launch.
    • Launch and manage test campaigns based on predefined KPIs.
    • Evaluate campaign performance and profitability (ROI, CPA, LTV).
    • Scale profitable campaigns and optimize underperforming ones.
    • Negotiate partnership terms, KPIs, and commercial conditions with affiliates.
    • Continuously monitor traffic quality, conversions, and costs.
    • Maintain strong, long-term relationships with affiliate partners.
    • Prepare regular performance reports and insights for management.
    • Stay on top of market trends, traffic sources, and competitor activity.

     

    Requirements:

    • 1+ year of experience in the gambling vertical (must be recent, within the last 6 months)
    • Strong skills in traffic analysis
    • Proficiency with Google Docs and large spreadsheets
    • Deep understanding of CPI, CPL, CPA, CPM, ROI metrics 
    • Experience working with various traffic sources
    • Proven success in partner acquisition across FB, YouTube, ASO, In-App (case studies required)
    • Experience running landing page tests and working with conversion optimization
    • Familiarity with all payment models
    • Ability to set up Web IDs and postbacks
    • Knowledge of English or other languages will be a plus.

     

    Why you should join us:

    • You will have the chance to influence the product and assemble a team that fits your vision.
    • Absence of micromanagement, hierarchy, fast decision-making speed.
    • Competitive salary and incentives for your contribution and result.
    • Our main working schedule: 10:00 - 19:00 (UTC+2), fully remote plus coworking space payment worldwide.
    • The opportunity to participate in the company's internal events: open negotiations and product meetings.
    • Attending top conferences around the world.
    • Perks such as paid sick leave and vacations, plus additional day off in honor of your birthday.

     

    As a team, we are constantly striving to be the best among our competitors! We offer a dynamic, forward-thinking work environment within a profitable company. We recognize that our specialists and managers are crucial to our success and are always ready to support their initiatives.

    Join the best! 🚀

     

    More
  • · 21 views · 5 applications · 6d

    VIP Team Lead/Head (Crypto)

    Full Remote · Worldwide · Product · 3 years of experience · English - B2
    Role Purpose The VIP Team Lead is responsible for the strategic development of the VIP and Pre-VIP segments, driving deposit growth, retention, and LTV of high-value players, as well as managing and improving the performance of the VIP management...

    Role Purpose

    The VIP Team Lead is responsible for the strategic development of the VIP and Pre-VIP segments, driving deposit growth, retention, and LTV of high-value players, as well as managing and improving the performance of the VIP management team.

    This role combines operational leadership, analytics, and people management, with hands-on involvement in managing key VIP clients.


    Key Responsibilities

    VIP Strategy & Development

    • Develop and execute the strategy for VIP and Pre-VIP segments.
    • Define segmentation rules, VIP matrices, and personalized engagement approaches.
    • Monitor and achieve KPIs related to deposits, retention, reactivation, and LTV.
    • Optimize bonus mechanics, including reloads, cashback, and exclusive offers.

    VIP Team Management

    • Lead, coordinate, and develop a team of VIP Managers.
    • Set objectives, allocate VIP portfolios, and manage workload and priorities.
    • Establish and maintain communication and service quality standards.
    • Conduct onboarding, mentoring, and provide regular feedback.

    Key VIP Client Management

    • Personally manage top-tier VIP players.
    • Handle complex cases, escalations, and advanced retention scenarios.
    • Oversee personalized offers for high-risk and high-value clients.

    Analytics & Reporting

    • Analyze core metrics: Net Deposit, GGR, LTV, ARPU, Retention D7/D30.
    • Evaluate the effectiveness of VIP campaigns and manager performance.
    • Prepare regular management reports for Head of CRM and C-level stakeholders.

    Cross-Functional Collaboration

    • Collaborate closely with Support, Loyalty, Payments, Antifraud, and CRM teams.
    • Contribute to the optimization of VIP service processes.
    • Communicate VIP client insights to Product and Marketing teams.

    KPIs & Probation Expectations (First 3 Months)

    Within the first 3 months, the VIP Team Lead is expected to:

    • Fully understand the existing VIP structure, database, and processes.
    • Implement a transparent KPI and reporting system for the team.
    • Reactivate at least 5–7% of inactive VIP / Pre-VIP players.
    • Increase VIP segment deposit activity by +20%.
    • Launch 3–5 personalized VIP campaigns.
    • Establish consistent team communication and service quality control.

    Operational Responsibilities

    • Monitor inbound and outbound communications of VIP Managers.
    • Ensure SLA compliance and a premium level of service for VIP players.
    • Track player activity: deposits, bets, win/loss, and frequency.
    • Control bonus accuracy and compliance with limits.
    • Manage escalations and non-standard cases.


    Required Experience & Skills

    • 1.5+ years of experience in VIP / Retention / Account Management
      (iGaming, betting, crypto experience is strongly preferred).
    • Proven team leadership experience (Team Lead or Senior role).
    • Strong understanding of VIP retention mechanics and bonus economics.
    • Excellent analytical skills with a data-driven decision-making mindset.
    • Confident user of CRM systems, Telegram, and WhatsApp Business.
    • Strong communication and people-management skills.
    • English — B2+ (mandatory).
    • Russian / Ukrainian — fluent.

     

    Work Format

    • Schedule: 5/2 with shift-based coverage.
    • Availability for key VIP clients and escalations when required.
    • Full accountability for team performance, not just individual results.
    More
  • · 24 views · 0 applications · 6d

    Account manager

    EU · Product · 2 years of experience · English - C2
    About the Role At NeverEnding, we build long-term partnerships with clients worldwide. We are looking for an experienced Account Manager to become the main point of contact for our partners, ensure successful game launches, and help scale our business...

    About the Role

    At NeverEnding, we build long-term partnerships with clients worldwide. We are looking for an experienced Account Manager to become the main point of contact for our partners, ensure successful game launches, and help scale our business through strong, trust-based relationships.

    Responsibilities

    • Serve as the main point of contact and build long-term, trust-based relationships with existing clients
    • Ensure successful game launches, marketing campaigns, and promotional activities on client brands
    • Handle technical, operational, financial, and business-related issues on a regular basis
    • Represent the company at industry events and exhibitions (SBC, Sigma, ICE, etc.)
    • Prepare monthly and quarterly reports on client performance and results
    • Conduct regular market analysis to identify new growth opportunities
    • Coordinate activities between clients and internal teams (product, support, marketing)

    Requirements

    • 2+ years of experience in iGaming as an Account Manager or similar client-facing role
    • Understanding of online casino operations, operators, and aggregators
    • Proven experience in successful game or product launches with clients
    • Strong problem-solving skills and ability to resolve conflicts effectively
    • Experience participating in industry exhibitions and events
    • Analytical mindset and ability to work with game performance data
    • English level C1+ (all communication with clients in English)
    • Ability to build long-term partnerships rather than just sell
    • Proactive in addressing client issues before they escalate
    • Comfortable communicating with senior client stakeholders
    • Ability to work autonomously and make decisions independently
    • Understands the balance between client interests and company goals
      Why You Should Join NeverEnding
    • Opportunity to build your client portfolio from scratch and directly influence the company’s growth
    • Direct collaboration with leadership and founders – your vision helps shape client strategy
    • Work with global operators and participate in major industry events
    • Dynamic, bureaucracy-free environment where speed and results are highly valued
    • Join a well-funded startup with a clear business model and the ambition to become a next-generation iGaming provider
    • Working Schedule & Salary
    • Format: Remote or Hybrid if you are on Warsaw
    • Full-time: 40 hours/week, 5/2 schedule
    • Salary: Competitive, discussed individually
    More
  • · 17 views · 1 application · 6d

    Senior 2D Animator (Slots, Spine)

    Full Remote · Countries of Europe or Ukraine · Product · 3 years of experience · English - B1
    igTalents is a full-cycle recruitment agency dedicated to the iGaming industry. We partner with one of the market’s leading iGaming holdings, giving candidates access to unique growth opportunities. Our mission is to help iGaming professionals find the...

    igTalents is a full-cycle recruitment agency dedicated to the iGaming industry. We partner with one of the market’s leading iGaming holdings, giving candidates access to unique growth opportunities. 

    Our mission is to help iGaming professionals find the best roles and unlock their potential, supporting talent at every stage of the journey.

    In connection with the expansion of the department, we are looking for a Senior 2D Animator (Slots, Spine).
     

    Responsibilities:

    • Create and implement high-quality 2D animations for characters, symbols, and winning sequences.
    • Own and develop the animation pipeline—from idea to integration.
    • Use Spine and Adobe After Effects to create top-notch animations and motion graphics.
    • Collaborate with artists and game designers to bring artistic vision to life.
    • Mentor other animators, shape and maintain quality standards.
    • Optimize animations for game engines, taking into account technical limitations.
    • Maintain high-quality animations at all stages of production.

       

    Requirements:

    • 5+ years of experience in 2D animation (preferably in slots/iGaming or mobile games).
    • Expert in Spine (rigging, skinning, mesh deformation).
    • Expert in Adobe After Effects (VFX, motion graphics).
    • Ability to work in different styles - from realistic to cartoonish.
    • Strong portfolio with examples of lively, compelling animation and effects.
    • English at B1–B2 level.
    • Bonus: knowledge of the slots market and game design.

     

    Why you should consider this opportunity

    • Remote-first format: Mon–Fri, 10:00–19:00 (UTC+2) — skip the commute.
    • Paid vacation & sick leave.
    • Competitive compensation that fairly reflects your expertise and impact.
    • Engaging corporate events to learn, share experience, and grow with like-minded professionals.
    • No micromanagement: we trust our team, encourage initiative, and keep a flat hierarchy for fast decisions.
    • Ongoing professional development: continuous support to build new skills and advance your career.
    • Dynamic work environment: a profitable, forward-thinking company where every specialist plays a key role.

     

    🚀 Join one of the strongest teams in iGaming and unlock your full potential!

     

    More
  • · 49 views · 6 applications · 7d

    VIP Manager (Crypto Casino)

    Full Remote · Countries of Europe or Ukraine · Product · 2 years of experience · English - C1
    About the Role: We are a large iGaming holding with a team of 1,500+ professionals and a diverse portfolio of successful products across multiple markets. We are growing fast, continuously launching new directions, and expanding our ecosystem. As part of...

    About the Role:

    We are a large iGaming holding with a team of 1,500+ professionals and a diverse portfolio of successful products across multiple markets. We are growing fast, continuously launching new directions, and expanding our ecosystem.

    As part of this growth, we have recently launched our own crypto casino, and we are now looking for a VIP Manager to join the team.

    In this role, you will be responsible for delivering a high level of personalized service to VIP and Pre-VIP players, building long-term relationships with high-value clients, and driving their activity, deposits, and retention. You will work with both existing and potential VIP players, including inactive and cold databases, motivating them to engage regularly through tailored communication and individual offers.
     

    Responsibilities:

    • Manage active and inactive VIP / Pre-VIP players: communication, retention, and reactivation
    • Provide personalized support to high-value clients: consultations, assistance, and bonus offers
    • Reactivate cold player databases via email, Telegram, WhatsApp, and calls
    • Offer individual bonuses, reloads, cashback, and exclusive promotions within the approved VIP matrix
    • Analyze player performance and behavior: deposits, bets, win/loss, frequency, and average check
    • Monitor engagement levels and retention metrics
    • Maintain daily statistics on active players, reactivations, deposits, and win/loss
    • Collect feedback from VIP players and share insights with Product and Marketing teams
    • Work closely with Support, Antifraud, Payments, and CRM teams to ensure fast and high-quality VIP service

       

    Requirements:

    • 2+ years of experience in VIP Management, Retention, or Account Management (iGaming, betting, or crypto is a strong advantage)
    • Hands-on experience working with high-value clients and handling objections
    • Confident use of Telegram, WhatsApp Business, and CRM systems
    • Strong understanding of key metrics: Net Deposit, GGR, LTV, Retention D7/D30
    • Excellent written and verbal communication skills
    • English level B2+ (mandatory)
    • Russian and/or Ukrainian — fluent

    Working Schedule

    • 5/2, shift-based schedule
    • Availability to stay in touch during active player conversations when required

       

    Why You Should Join Us

     

    • Fast communication, zero micromanagement, and close collaboration with the executive team.
    • Competitive compensation package with performance bonuses.
    • Fully remote work
    • Paid vacations, sick leave, and an extra day off on your birthday.
    • Participation in leading iGaming conferences (SiGMA, ICE, iGB) and continuous investment in your professional growth.
    More
  • · 11 views · 1 application · 7d

    Senior Affiliate Manager

    Full Remote · Worldwide · Product · 3 years of experience · English - B2
    We are an iGaming company with over three years of experience and a team of more than 1300+ specialists. Our achievements include 11+ major projects that are popular among our clients and successfully operate in Tier 1-3 countries. The company attracts...

    We are an iGaming company with over three years of experience and a team of more than 1300+ specialists.

    Our achievements include 11+ major projects that are popular among our clients and successfully operate in Tier 1-3 countries. The company attracts and values highly qualified specialists, which allows us to efficiently build processes and successfully expand our presence in new locations.  

    We are actively expanding and inviting an Affiliate Manager to join our team, who will have complete freedom in decision-making and implementing his ideas.

     

    What we expect from you:

    • From 1 year of experience in the gambling vertical (must be recent, within the last 6 months)
    • Strong skills in traffic analysis
    • Proficiency with Google Docs and large spreadsheets
    • Deep understanding of CPI, CPL, CPA, CPM, ROI metrics 
    • Experience working with various traffic sources
    • Proven success in partner acquisition across FB, YouTube, ASO, In-App (case studies required)
    • Experience running landing page tests and working with conversion optimization
    • Familiarity with all payment models
    • Ability to set up Web IDs and postbacks
    • Knowledge of English or other languages will be a plus.

     

    Your responsibilities will be:

    • Constantly connect new partners and track the work of all involved partners, achieve and improve conversion rates, because you know exactly how to work with CPA traffic - your main task;
    • Attract new partners through various channels and conclude agreements with them on the CPA model;
    • Manage our own affiliate network: provide feedback and promotional materials to improve our product, as well as monitor reliable information about our product on their sources, promote our product to the TOP rankings and constantly look for methods to increase traffic;
    • Analyze the financial performance of the involved partners;
    • Test and analyze new partners, campaigns, and ads to maximize profitability;
    • Systematize all elements of your work to grow faster and increase partner traffic;
    • Report to the management on the results of work.

     

    Why you should join us:

    • You will have the chance to influence the product and assemble a team that fits your vision.
    • Absence of micromanagement, hierarchy, fast decision-making speed.
    • Competitive salary and incentives for your contribution and result.
    • Our main working schedule: 10:00 - 19:00 (UTC+2), fully remote plus coworking space payment worldwide.
    • The opportunity to participate in the company's internal events: open negotiations and product meetings.
    • Attending top conferences around the world.
    • Perks such as paid sick leave and vacations, plus additional day off in honor of your birthday.

     

    As a team, we are constantly striving to be the best among our competitors! We offer a dynamic, forward-thinking work environment within a profitable company. We recognize that our specialists and managers are crucial to our success and are always ready to support their initiatives.

    Join the best! 🚀

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  • · 13 views · 1 application · 8d

    Lead Game Animation / Game Animation Head

    Full Remote · Countries of Europe or Ukraine · Product · 5 years of experience · English - B2
    igTalents is a full-cycle recruitment agency dedicated to the iGaming industry. We partner with one of the market’s leading iGaming holdings, giving candidates access to unique growth opportunities. Our mission is to help iGaming professionals find the...

    igTalents is a full-cycle recruitment agency dedicated to the iGaming industry. We partner with one of the market’s leading iGaming holdings, giving candidates access to unique growth opportunities. 

    Our mission is to help iGaming professionals find the best roles and unlock their potential, supporting talent at every stage of the journey.

    In connection with the expansion of the department, we are looking for a Lead Game Animation / Game Animation Head.
     

    Responsibilities:

    • Leading and coaching the animation team;
    • Quality control: ensuring all animations comply with internal standards;
    • Independently creating animations for important games;
    • Hands-on participation:
      • independently creating animations for key and flagship games;
    • Full control and monitoring of the game portfolio;
    • Forming creative and product directions for:
      • slots (key focus);
      • crash games (secondary);
    • Providing feedback, directing the team, making design decisions;
    • For 2–3 projects — full initiative from the lead (no micromanagement);
    • Independent decision-making after onboarding

      (only proof/review from the team).

       

    Requirements:

    • Lead/Head level;
    • 1–2 years of experience as a Lead;
    • Strong game design mindset for slots;
    • Experience working in small or medium-sized studios;
    • Ability to lead a team, give direction, and make decisions;
    • Initiative, responsibility for results, desire to build from scratch;
    • English language — B2.

       

    Preferred:

    • Experience with crash games;
    • Product thinking and understanding of metrics;
    • Experience building standards and pipelines from scratch.

       

    Why you should consider this opportunity

    • Remote-first format: Mon–Fri, 10:00–19:00 (UTC+2) — skip the commute.
    • Paid vacation & sick leave, plus an extra day off for your birthday.
    • Competitive compensation that fairly reflects your expertise and impact.
    • Engaging corporate events to learn, share experience, and grow with like-minded professionals.
    • No micromanagement: we trust our team, encourage initiative, and keep a flat hierarchy for fast decisions.
    • Ongoing professional development: continuous support to build new skills and advance your career.
    • Dynamic work environment: a profitable, forward-thinking company where every specialist plays a key role.

     

    🚀 Join one of the strongest teams in iGaming and unlock your full potential!

     

     

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  • · 68 views · 10 applications · 8d

    Head of SEO (iGaming)

    Full Remote · Countries of Europe or Ukraine · Product · 2 years of experience · English - None
    We are a professional SEO company working with international clients in highly competitive iGaming and casino niches. Our team of specialists creates and scales SEO strategies for project portfolios where results and a systematic approach truly matter. We...

    We are a professional SEO company working with international clients in highly competitive iGaming and casino niches.
    Our team of specialists creates and scales SEO strategies for project portfolios where results and a systematic approach truly matter.
    We continuously improve our processes, implement cutting-edge optimization methods, and are looking for a Head of SEO who will help us scale the direction and build teams for effective project growth.
     

    Key Responsibilities

    • Develop and implement SEO strategies for project portfolios and international brands
    • Build, manage, and scale teams of SEO specialists, team leads, and experts of various profiles
    • Optimize internal processes to scale the SEO direction and increase overall efficiency
    • Work with highly competitive geographies, continuously improving approaches and adapting to search engine algorithm updates
    • Collaborate with all key departments of the company to ensure effective traffic monetization
       

    Requirements

    • 5+ years of hands-on experience in SEO
    • 2+ years of experience managing SEO teams or SEO directions
    • Experience working with large-scale SEO projects and multi-brand structures
    • Strong technical SEO expertise (indexing, redirects, canonicals, server responses)
    • Practical understanding of Google Core Updates, E-E-A-T, and anti-spam filters
    • Experience setting tasks for developers and controlling their execution
    • Understanding of a performance-driven approach to SEO and traffic monetization
    • Experience in iGaming, casino, affiliate, or other highly competitive niches will be a strong advantage
    • Strong analytical and strategic mindset combined with a realistic assessment of team resources and capabilities
       

    What We Offer

    • A key role in developing the SEO direction of an international holding
    • High level of autonomy in strategic decision-making and the opportunity to implement your own ideas
    • Long-term cooperation with a stable and fast-growing company
    • Direct support from company owners and a senior team with deep SEO expertise
    • Flexible cooperation format (in-house or contract), modern tools, and all necessary resources to execute ambitious plans

      📩 Ready to build a high-impact affiliate program from the ground up? Send us your CV — let’s talk!
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  • · 89 views · 13 applications · 11d

    HR Analytics

    Full Remote · Ukraine · Product · 2 years of experience · English - B1
    Fidel Partners is an iGaming company with over three years of experience and a team of more than 1,300 professionals. Our achievements include more than 10 large-scale projects that are highly popular among our clients and successfully operate across Tier...

    Fidel Partners is an iGaming company with over three years of experience and a team of more than 1,300 professionals.

    Our achievements include more than 10 large-scale projects that are highly popular among our clients and successfully operate across Tier 1–3 markets.

    We attract and value highly qualified specialists, which allows us to build efficient processes and successfully expand our presence in new regions.

    We are currently looking for an HR Analytics / Recruitment Operations Specialist.

     

    Core Responsibilities:

    • Collect, structure, and analyze recruitment data in Excel / Google Sheets.
    • Build and maintain an end-to-end recruitment analytics system (from first candidate touchpoint to onboarding).
    • Design, implement, and support dashboards and advanced data visualization tools to monitor funnel performance and team efficiency.
    • Conduct in-depth analysis of salary ranges and run регуляр salary benchmarking studies across local and international markets.
    • Develop, implement, and regularly update HR policies, internal regulations, and SOPs.
    • Administer job boards and sourcing tools.
    • Manage access to the recruitment ecosystem (ATS, LinkedIn Recruiter, transcription tools, AI solutions, etc.).

     

    Our Expectations:

    • You can identify insights in data and translate them into actionable solutions, not just report numbers.
    • Advanced Excel skills (Pivot Tables, Power Query).
    • Proven experience in writing policies, SOPs, and internal documentation with the ability to explain complex processes clearly and simply.
    • Experience administering ATS platforms (Huntflow, Lever, Greenhouse) and professional sourcing tools.
    • Fluent Ukrainian.
    • English — Upper-Intermediate (reading documentation, working with interfaces, writing internal texts).

     

    Will Be a Plus:

    • Basic knowledge of SQL for data analysis.
    • Experience with Power BI or other BI tools.

     

    What We Offer:

    • Opportunity to build a recruitment analytics system from scratch in a fast-growing environment.
    • Access to top-tier recruitment and sourcing tools.
    • Professional team, minimal bureaucracy, and fast decision-making.
    • Work format: Remote.

     

    Why you should consider this opportunity:

     

    • Remote-first format: Mon—Fri, 10:00–19:00 (UTC+2) — skip the commute.
    • Paid vacation & sick leave, plus an extra day off for your birthday.
    • Competitive compensation that fairly reflects your expertise and impact.
    • Engaging corporate events to learn, share experience, and grow with like-minded professionals.
    • No micromanagement: we trust our team, encourage initiative, and keep a flat hierarchy for fast decisions.
    • Ongoing professional development: continuous support to build new skills and advance your career.
    • Dynamic work environment: a profitable, forward-thinking company where every specialist plays a key role.

     

    • 🚀 Join one of the strongest teams in iGaming and unlock your full potential!
    More
  • · 60 views · 12 applications · 12d

    IT Engineer

    Full Remote · EU · Product · 2 years of experience · English - None
    We are an iGaming company, founded four years ago by a group of dedicated professionals. Currently, our team consists of over 1000 individuals. Our portfolio includes more than 10 successful brands operating in countries of levels 1-3. As our company...

    We are an iGaming company, founded four years ago by a group of dedicated professionals. Currently, our team consists of over 1000 individuals. Our portfolio includes more than 10 successful brands operating in countries of levels 1-3.

    As our company grows and the volume of projects increases, the workload has expanded significantly. An additional Technical Manager is essential for timely and effective task management, as our current Technical Manager is the only one in this role. This new team member will ensure continuity during times of absence, such as sick leave or vacations, and provide additional support for high-demand periods.


    Key Responsibilities:
     

    • Administer corporate IT infrastructure services.
    • Implement and automate business tasks using technical tools.
    • Maintain the stability of current projects and support new launches.
    • Increase the efficiency of the existing service stack.

     

    Core Responsibilities:

    • Oversee the company’s IT infrastructure, ensuring stability, security, and continuous monitoring, with incident response as needed.
    • Manage IT services (setup, reporting, payment) and support services within Google and Microsoft tenants.
    • Troubleshoot technical issues, handle domains and DNS records, and manage access controls, user groups, and policies.
    • Research, implement, and improve infrastructure solutions; automate business tasks where feasible.
    • Maintain and update knowledge bases, documentation, and tables; support API integrations and deployment of websites, landing pages, and scripts.
    • Provide technical specifications and guidance for developers and DevOps engineers, escalating complex hosting and server issues as needed.

    Essential Skills:

    • Experience with task management and ticketing systems.
    • Working knowledge of Google and Microsoft tenants.
    • Experience with servers and hosting providers.
    • Proficiency with Linux OS.
    • Understanding of PHP and Apache2.
    • Knowledge of network routing principles.
    • Proficiency in TCP/IP.
    • Familiarity with Agile methodologies (Kanban, Scrum).
    • Strong analytical skills and attention to detail.

    Preferred Skills:

    • Experience with API integrations.
    • Knowledge of Amazon CloudFront, Cloudflare.
    • Ability to write bash scripts.

    We offer:

    • Flexible work schedule remotely;
    • Paid sick leave and vacation days;
    • Cool and creative gifts for holidays and important events of employees;
    • Necessary equipment for work as needed;
    • Opportunity to participate in company's internal events: open discussions;
    • Product meetups and training sessions on soft skills development;
    • Absence of micromanagement, hierarchy, quick decision-making;
    • Attendance of top conferences worldwide.


     

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  • · 46 views · 17 applications · 14d

    Affiliate Sales Manager

    Full Remote · Worldwide · Product · 1 year of experience · English - B1
    We are a fast-growing iGaming project building an affiliate partner program from scratch. Sales is a core function at this stage, as partner acquisition directly impacts the performance of marketing, affiliate management, and overall business growth. We...

    We are a fast-growing iGaming project building an affiliate partner program from scratch.
    Sales is a core function at this stage, as partner acquisition directly impacts the performance of marketing, affiliate management, and overall business growth.

    We are looking for a proactive Affiliate Sales Manager who is comfortable with cold outreach, can work autonomously, and is ready to take full ownership of partner acquisition and launches across multiple GEOs.

     

    Responsibilities:

    • Actively attract and onboard affiliate partners (SEO webmasters, buying teams).
    • Work with inbound leads from media and marketing campaigns.
    • Independently source new partners via cold outreach (Email, Telegram, LinkedIn, etc.).
    • Conduct calls, demos, and presentations of affiliate offers.
    • Negotiate cooperation terms (CPA rates, GEOs, payment conditions).
    • Manage partners through the full cycle: first contact → agreement → launch.
    • Maintain and update CRM / lead tracking systems.
    • Follow up with partners across all funnel stages.
    • Analyze personal performance and improve outreach approaches.
    • Report results directly to the Team Lead of Sales.

       

    Requirements:

    Must-haves:

    • 1+ of experience in Sales or Affiliate Manager (Igaming)
    • Hands-on experience with cold outreach and outbound sales.
    • Understanding of affiliate marketing or related digital niches.
    • Strong communication and negotiation skills.
    • Ability to work independently in a remote setup.
    • High level of persistence and result orientation.

    Nice-to-haves:

    • Existing network of webmasters or buying teams.
    • Experience working with multiple GEOs.
    • Foreign language skills.

       

    Why you should join us:

    • Fully remote work in a fast-growing iGaming project.
    • Opportunity to build sales processes and structure from scratch.
    • High level of autonomy and minimal bureaucracy.
    • Clear career growth path to Senior Sales Manager and Team Lead roles.
    • Direct impact on business results and scaling of the affiliate program.

     

    As a team, we are constantly striving to be the best among our competitors! We offer a dynamic, forward-thinking work environment within a profitable company. We recognize that our specialists and managers are crucial to our success and are always ready to support their initiatives.


     

    More
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