Everrest

QA Lead: Quality Strategist for Enterprise Solutions (Salesforce FSC, MuleSoft & Genesys)

Your Next Challenge: Build the QA Strategy from the Ground Up!

We are searching for a driven, hands-on QA Lead to define, build, and champion the quality assurance strategy for our ambitious new enterprise project.

This is a high-impact, critical role that requires a deep understanding of quality assurance across a complex technology stack: Salesforce Financial Service Cloud (FSC), robust integrations powered by MuleSoft, and a cutting-edge telephony system leveraging Genesys VoIT / Service Cloud Voice.

If you are a leader who can define testing frameworks, mentor a team, and embed a quality-first culture from inception, we want to hear from you.

About the Project

We are developing a new, high-availability platform for the financial services sector where data integrity, seamless integration, and flawless contact center operations are paramount.

Key Technologies You'll Master:

• Salesforce FSC: The core CRM and financial data management system.
• MuleSoft: The central integration layer for all internal and external systems.
• Genesys VoIT / Service Cloud Voice: The solution providing advanced telephony and contact center features.

Your Core Responsibilities

1. QA Strategy & Leadership

• Define and implement the overall QA strategy, test plans, and methodologies for the entire project (Salesforce, MuleSoft, Genesys integrations).
• Lead, mentor, and manage a team of QA engineers, promoting best practices in manual, automation, and performance testing.
• Collaborate closely with development and product teams to ensure quality is embedded throughout the entire Software Development Lifecycle (SDLC).
• Act as the primary point of contact for all quality-related matters, providing clear status reports and metrics to stakeholders.

2. Test Design & Execution

• Design and oversee the creation of comprehensive test cases, test scripts, and test data for functional, regression, integration, and User Acceptance Testing (UAT).
• Oversee the testing of complex MuleSoft integrations between Salesforce FSC and various systems, validating data integrity and flow.
• Ensure the quality of the contact center solution: testing call routing, IVR, screen pops, and data synchronization between Genesys and Salesforce.
• Implement and manage test automation frameworks for both the Salesforce and MuleSoft layers to maximize efficiency and regression coverage.

3. Process Improvement & Tooling

• Identify and implement the right tools for test automation, performance testing (e.g., JMeter, LoadRunner), and API testing (e.g., Postman).
• Establish a robust defect tracking and management process, ensuring clear communication and timely resolution of issues.
• Drive continuous improvement in QA processes and methodologies, including integration with CI/CD pipelines.

Required Skills and Experience

• Minimum of 4–5 years of experience in Quality Assurance.
• Proven, hands-on experience in testing Salesforce applications, including both standard and custom functionalities.
• Strong experience with API testing tools (e.g., Postman) and a deep understanding of MuleSoft APIs and integration patterns.
• Familiarity with contact center technologies, specifically testing of Genesys VoIT and/or Salesforce Service Cloud Voice.
• Experience with test automation frameworks and tools (e.g., Selenium, Provar, Apex Test Classes).
• Strong understanding of Agile methodologies and CI/CD concepts.
• Excellent communication, analytical, and problem-solving skills with a keen eye for detail.
• Experience with defect tracking and test management tools (e.g., Jira, Azure DevOps).

Nice to Have

• Salesforce certifications (e.g., Admin, App Builder).
• Experience with performance and load testing.
• Experience with automated testing for MuleSoft APIs.
• Background in the financial services or insurance industry.

Ready to lead the quality charter for a major enterprise solution? Apply today!

We are EverREST, a Salesforce & RevOps consulting firm. We help global companies turn chaos into revenue through system architecture. We are growing fast and have a dedicated Lead Generation team filling the pipeline. We don't need you to scrape leads. We need you to close them. We are looking for a Business Development Manager / Sales Executive to take ownership of our deal flow, manage big-ticket negotiations, and build our partnership ecosystem.

What You Will Do:

1. Close Deals (The Core):

• Conduct Discovery Calls and Demos with qualified leads (from Upwork, LinkedIn, Website).
• Diagnose complex business problems and prescribe Salesforce solutions (Consultative Selling).
• Negotiate contracts, handle objections, and close deals ranging from $5k to $50k+.

2. Drive Partnerships (The Multiplier):

• Build and nurture relationships with AEs, VC funds, and Other Agencies.
• Turn these partners into a consistent source of referral leads.
• Represent EverREST at offline industry events and conferences to build face-to-face trust.

3. Direct the Strategy:

• You will NOT do manual lead gen. Instead, you will provide feedback to our Lead Gen team: "Target FinTech in London with X revenue".
• Refine our value proposition and sales decks based on market feedback.

Who We Are Looking For:

• The Closer DNA: Proven track record of closing B2B Service/Tech deals (3+ years). You know how to move a deal from "Maybe" to "Signed Contract".
• Salesforce/Tech Savvy: You don't need to be a developer, but you must understand CRM, Pipelines, and RevOps well enough to sell it confidently to C-Level execs.
• Partnership Experience: You know that a partnership is more than just swapping logos. You know how to build value for both sides.
• English: C1+. 

Why Join EverREST?

• No Manual Leadgen: We have a team for that. Your calendar is for closing.
• High Ticket & High Commission: We sell premium consulting. Your commission checks will reflect that.
• Strategic Impact: You are not a cog in the machine. You work directly with the Founder to shape the future of the company.
• Brand Power: Selling under the "EverREST" brand with our case studies and methodology is easier than selling generic services.

Compensation: Competitive Base Salary + Aggressive Commission Structure (Uncapped).

We are EverREST, a Salesforce & RevOps consulting firm. We help global companies turn chaos into revenue through system architecture. We are looking for an experienced Upwork Bidder / Lead Generator to scale our outbound funnel. We have the case studies, the expertise, and the brand. We need YOU to open the doors.

What You Will Do:

• Hunt: Monitor Upwork feeds daily to identify high-quality leads (High-ticket Salesforce implementation & RevOps projects).
• Filter: rigorous qualification of leads (don't waste time on low-budget clients).
• Write: Craft hyper-personalized, high-converting Cover Letters (no Copy-Paste!).
• Configure: Configure Getmany search scanners to bid.
• Engage: Manage initial communication until the call is booked.

What We Expect:

• English: Advanced (C1) or Native. Your writing must be flawless and persuasive.
• Proven Upwork Experience: You know how the platform works, how to spot red flags in job posts, and how to win bids against agencies.
• Tech-Savvy: You understand what CRM, Salesforce, or Automation is (or can learn very fast). You don't need to be a dev, but you need to sell tech services.
• Result-Oriented: You care about Calls Booked, not just Proposals Sent.

Why Join EverREST?

• High Ticket Services: We sell expensive consulting ($5k–$50k+). Your commission potential is significant.
• No Micro-management: We care about results.

Growth: Become our Head of Business Development as we scale

Junior/Mid Lead Generator on Upwork

 Kickstart your IT sales career with real Upwork experience!

We are an international consulting company looking for a motivated Lead Generator to help expand our client base globally via Upwork.

Whether you’re just starting in IT sales or looking for a structured environment to grow, this is your chance! Full training is provided, including hands-on experience with Salesforce CRM and real client sourcing on Upwork.

Why You’ll Love Working With Us

• Hands-On Training: Learn lead generation, B2B research, Upwork outreach, and Salesforce CRM from scratch.
• Continuous Learning: Get access to internal knowledge and mentorship to sharpen your sales skills.
• Career Growth & Opportunities: Clear path to Sales roles; we grow fast and want you to grow with us.
• Influence the Process: We value your voice. You’ll have the opportunity to suggest changes, improve our sales workflows, and directly impact how the company operates.
• Earn What You Deserve: Competitive base salary + commission on closed deals.
• Upwork Experience: Gain practical, in-demand skills working directly with international clients.
• Diverse Industry Exposure: Work with clients across multiple industries and markets.

Your Responsibilities

• B2B Research: Identify potential clients using Upwork, LinkedIn, Google, and other databases.
• Upwork Outreach: Communicate with prospects and generate qualified opportunities.
• CRM Management: Maintain accurate records in our CRM.
• Collaboration: Work closely with the sales team to deliver qualified leads and improve outreach strategies.
• Reporting: Share concise reports on your activities and results.

What We Expect From You

• English level: B1 or higher.
• Strong attention to detail, logical thinking, and responsibility.
• Desire to learn and grow in IT sales/marketing.
• Experience in lead generation, research, sales is a must, experience in Upwork is an advantage, but not required.

What We Offer

• Education & Mentorship: Constant support and training to ensure your professional growth.
• Fully remote work with flexible hours.
• Real career growth in IT sales and CRM consulting.
• Proactive environment: Opportunity to influence company processes and bring your ideas to life.
• Paid vacation: 18 days per year.
• Paid sick leave.
• Friendly, supportive international team.

 
Business Analyst (Salesforce Projects)

We’re looking for an experienced Business Analyst with hands-on experience in Salesforce projects to join our international team.
You’ll work directly with clients, PMs, and technical teams to gather requirements, map business processes, and ensure successful delivery of Salesforce solutions.
Your main goal — bridge business needs with technical capabilities and help clients get the most out of the Salesforce platform.

🔹 Key Responsibilities:

Analyze and document business processes and requirements for Salesforce solutions.

Facilitate workshops and discovery sessions to define needs and priorities.

Translate business requirements into user stories, acceptance criteria, and process documentation.

Collaborate with Salesforce Admins, Developers, and QA to ensure functional alignment.

Support UAT preparation and validation of implemented features.

Contribute to process improvements and adoption of Salesforce best practices.

Maintain clear, structured documentation (process flows, BRD, user guides, release notes).

🔹 Requirements:

1.5–3 years of experience as a Business Analyst in IT or consulting.

Proven experience in Salesforce projects (Sales Cloud, Service Cloud, Experience Cloud, etc.).

Understanding of Salesforce data model, objects, fields, and permissions.

Experience working in Agile/Scrum environments.

Strong communication and stakeholder management skills.

English: Upper-Intermediate or higher (daily communication with international clients).

Ability to create clear documentation (User Stories, Acceptance Criteria, Flow Diagrams).

🔹 Nice to Have:

Salesforce certifications (Administrator, Business Analyst, App Builder).

Experience with process mapping tools (Lucidchart, Miro, Visio).

Understanding of integrations, APIs, and data migration.

🔹 We Offer:

International Salesforce projects with clients from the US and Europe.

Mentorship from experienced Salesforce Architects and PMs.

Career growth toward Lead BA / Product Owner roles.

Flexible schedule, strong delivery culture, and a friendly, supportive team.

Competitive compensation based on experience.

Business Analyst, Salesforce Implementation (Education Cloud & Marketing Cloud)

Ready to build something truly transformative? Join us as we revolutionize higher education.

We are embarking on a strategic and comprehensive transition to Salesforce Education Cloud and Marketing Cloud. This isn't just a system upgrade; it's a mission to centralize student data, automate communications, and optimize operational efficiencies to fundamentally increase lead conversion rates and student enrollment. By unifying disparate legacy systems (Pardot, TargetX, Mailchimp, FormAssembly), we are creating a cohesive, integrated platform that will redefine how we connect with students.

This is a high-impact project, built on transparency, quality, and measurable outcomes. We are looking for a seasoned professional—a Senior Business Analyst—who is not only an expert in their craft but is also driven by the opportunity to deliver incremental value and build lasting trust. If you are passionate about solving complex problems and eager to lead the charge in a transformative, phased implementation, this is your chance to make a tangible difference.

This is a full-time position and a pivotal role where your expertise will be instrumental in shaping the future of our operations.

Position Summary

We are seeking a highly skilled and experienced Business Analyst to serve as a crucial bridge between our business needs and the technical implementation of our new Salesforce Education Cloud and Marketing Cloud solution. The BA will play a pivotal role in ensuring the successful delivery of this transformative project by meticulously gathering requirements, designing functional specifications, and facilitating effective communication between stakeholders and the technical team.

Key Responsibilities

• Requirements Gathering & Analysis:
  • Conduct in-depth workshops with university stakeholders (Admissions, Marketing, IT) to thoroughly document current "as-is" processes for lead generation, application, admissions, and communication.
  • Identify existing pain points, inefficiencies, and opportunities for process optimization.
  • Define detailed "to-be" functional and non-functional requirements, user stories, and use cases for both Salesforce Education Cloud and Marketing Cloud.
  • Assist in high-level data model design and outline specific integration requirements.
• Solution Design & Documentation:
  • Translate functional requirements into precise technical specifications for Salesforce Education Cloud and Marketing Cloud configurations (object and field design, automation design utilizing Flows and Apex, security model definition).
  • Create and maintain comprehensive documentation, including process flows (current and future state), detailed requirements documents, and functional design specifications.
• Stakeholder Collaboration & Communication:
  • Serve as the primary liaison between business users, project managers, solution architects, and developers.
  • Facilitate effective communication, ensuring a clear understanding of requirements, progress, and potential challenges among all project participants.
  • Actively participate in project governance meetings, including daily stand-ups and sprint reviews.
• Testing & Quality Assurance Support:
  • Collaborate with the QA Engineer to develop detailed User Acceptance Testing (UAT) test cases that cover all implemented features and integrations.
  • Support UAT preparation by ensuring the sandbox/business unit is populated with representative data for thorough testing.
  • Assist in identifying, documenting, and prioritizing bugs and issues during testing phases.
• Change Management Support:
  • Collaborate with the Change Management Specialist to ensure user needs are captured and addressed in training materials and communication strategies.
  • Contribute to efforts driving user adoption and minimizing resistance to the new system.

Qualifications

• Proven experience as a Business Analyst on complex IT implementation projects, preferably within the higher education sector.
• Strong analytical and problem-solving skills, with the ability to translate complex business needs into clear, actionable requirements and technical specifications.
• Excellent communication (written and verbal), interpersonal, and presentation skills, capable of engaging effectively with diverse stakeholders at all levels.
• Experience with project management tools (e.g., Jira) and collaborative platforms.
• Ability to work effectively in a phased, agile project environment.

Preferred Qualifications

• Salesforce Administrator or other relevant Salesforce certifications.

   

EverREST це українська компанія, що спеціалізується на впровадженні та кастомізації Salesforce CRM для клієнтів із США та Європи. Ми шукаємо амбітного Project Manager, який готовий керувати кількома невеликими проєктами одночасно.

Ваші завдання:

• Multi-project management: координація кількох невеликих команд на різних проєктах одночасно.
• Team Orchestration: взаємодія з розробниками, тестувальниками та BA.
• Client Communication: проведення регулярних мітингів із замовниками.
• Process Tracking: контроль термінів та якості в Agile (Scrum/Kanban).
• Documentation: підготовка звітів англійською мовою.
•  

Вимоги:

• Досвід: від 0.5 – 1 року комерційного досвіду на позиції PM.
• English: Рівень B2+ (вільний діалог та проведення мітингів).
• Tools: впевнена робота з Jira, Confluence, ClickUp, Slack.
• Skills: мультизадачність, увага до деталей та самоорганізація.
• Discovery: розуміння процесів буде перевагою.
•  

Що ми пропонуємо:

• Повністю віддалений формат та гнучкий графік.
• Розвиток в екосистемі Salesforce.
• Кар’єрний ріст до складніших Enterprise-проєктів.
• Робота без зайвої бюрократії.

Готові приєднатися до EverREST? Чекаємо на ваші CV!