Eracore

We are seeking a Systems IT & Automation Engineer to manage and optimize our technical environment. This role focuses on supporting BIM software systems, maintaining a secure and efficient Microsoft 365 environment, and improving operations through automation and system integrations.

Key Responsibilities

BIM & Software Systems

• Support and troubleshoot Autodesk tools (Revit, Navisworks, ACC)
• Manage and maintain Revit plugins and software environments
• Optimize BIM performance (model handling, worksharing, sync issues)
• Standardize software versions and workflows across teams

Microsoft 365 Administration

• Manage Microsoft 365 tenant (Exchange, SharePoint, OneDrive, Teams, groups)
• Create and manage users, licenses, mailboxes, and permissions
• Configure shared mailboxes, distribution lists, and access controls
• Maintain Teams, SharePoint, and OneDrive environments for collaboration

Identity, Security & Compliance

• Administer Entra ID (Azure AD): user provisioning, SSO, MFA, RBAC
• Implement conditional access, least-privilege access, and secure onboarding/offboarding
• Manage security tools (Defender for Office 365, Defender for Endpoint)
• Apply DLP, retention policies, and sensitivity labels across M365
• Monitor system activity, alerts, and investigate suspicious behavior

Endpoint & BYOD Management

• Manage devices using Microsoft Intune across Windows, macOS, iOS, Android
• Configure compliance policies, app deployment, and device restrictions
• Enforce standards in a BYOD environment using conditional access and security controls

Hardware & Performance

• Define and enforce minimum hardware requirements for BIM work
• Evaluate and approve team member devices prior to onboarding
• Advise on workstation builds and performance optimization (CPU, GPU, RAM, SSD)

Automation & Integrations

• Automate workflows using PowerShell, Python, Power Automate, or APIs
• Build and maintain integrations across internal systems (Autodesk, ERP, HRMS, etc.)
• Reduce manual processes and improve operational efficiency

Monitoring, Support & Maintenance

• Monitor system health, service status, and respond to outages or issues
• Provide L1/L2 technical support with priority on production-impacting issues
• Perform routine maintenance, updates, and system reviews

Documentation & Systems Implementation

• Create and maintain SOPs, runbooks, and internal documentation
• Lead implementation and rollout of new tools (HRMS, ERP, internal systems)
• Ensure proper setup, configuration, and user adoption

Requirements

• Experience with Autodesk tools (Revit, Navisworks, or similar)
• Strong experience with Microsoft 365 administration (Exchange, Teams, SharePoint, OneDrive)
• Experience with Entra ID (Azure AD), MFA, conditional access, and RBAC
• Experience with Microsoft Intune and endpoint management
• Knowledge of Microsoft security tools (Defender, DLP, retention policies)
• Strong understanding of Windows systems and computer hardware
• Experience with PowerShell and/or scripting for automation
• Experience with APIs and system integrations
• Basic networking knowledge (DNS, TCP/IP, VPNs, firewalls)
• Strong troubleshooting and documentation skills

Preferred

• Experience in AEC, BIM, or engineering environments
• Experience managing BYOD or remote teams
• Microsoft certifications (M365, Intune, Security, or Identity)