Entravel

About Us:

Entravel is a member’s club for discounted luxury travel and white-label hotel platform provider focusing on the crypto industry, backed by VCs and prominent European founders. Our hotel product is incredibly strong; we offer more than one million properties, and our rates are amongst the lowest in the world. In fact, on most 5* hotels you won’t find a platform with lower rates than Entravel.

What We’re Looking For:

We are actively seeking a talented and experienced Senior Backend Developer specializing in C# to join our dynamic team. As a key member of our development team, you will help architect and implement robust backend solutions that power our innovative hotel booking platform.

Core Skills:

• 5+ years of professional experience with C# and .NET Core (3.1–8).
• Strong understanding of asynchronous programming, LINQ, and dependency injection.

• Proven experience building scalable, distributed systems and microservices.

   

Databases:

• Proficiency with PostgreSQL (schema design, query optimization, migrations).
• Experience with MongoDB for document-oriented data models.
• Working knowledge of Redis for caching and distributed state management.

Messaging & Event Streaming:

• Hands-on experience with RabbitMQ for message queuing.
• Familiarity with Kafka for event-driven architectures and streaming data pipelines.

Monitoring & Observability:

• Experience integrating and using Kibana, Prometheus, and Grafana for logging, metrics, and alerting.

DevOps & Cloud:

• Strong understanding of Docker containerization and image optimization.
• Practical experience deploying and managing services on Google Cloud Platform (GCP) (e.g., GKE, Cloud Run, Pub/Sub, Cloud SQL).

General Engineering Practices:

• Deep knowledge of RESTful APIs and gRPC service design.
• Solid grasp of CI/CD pipelines and Git-based workflows.
• Commitment to clean architecture, unit testing, and code quality.
• Ability to mentor engineers and contribute to architectural decisions.

Soft Skills:

• Excellent problem-solving and analytical thinking abilities.
• Strong communication skills, able to collaborate effectively across teams in both English and Ukrainian.
• High sense of ownership, accountability, and responsibility for deliverables and system reliability.

Nice to Have:

• Experience with IaC tools (Terraform, Pulumi).
• Knowledge of performance profiling and application security best practices.
• Familiarity with domain-driven design (DDD) and event sourcing.

We offer:

• Flexible Start: Set your own comfortable working hours that accommodate your individual needs.
• Competitive Salary: High standards of remuneration reflecting your contribution and skills.
• Vacation: Enjoy 22 days of vacation for full rejuvenation and life enjoyment.
• Sick Leave: Ensure your health with 15 days of sick leave per year.
• Special Leave Cases: Support for significant life events such as weddings, childbirth, or the loss of a close family member.

About us:

Entravel is a member’s club for discounted luxury travel and white-label hotel platform provider focusing on the crypto industry, backed by VCs and prominent European founders. Our hotel product is incredibly strong; we offer more than one million properties, and our rates are amongst the lowest in the world. In fact, on most 5* hotels you won’t find a platform with lower rates than Entravel.

We are looking for a Customer Support Specialist to join the Entravel team and deliver exceptional service, working the evening shift from 4:00 PM to 1:00 AM (EEST), Wednesday through Sunday.
 

If you’re passionate about helping others and thrive in a dynamic, fast-paced environment, we’d love to hear from you!

Responsibilities:

• Assist customers via chat, email, and social media, delivering solutions tailored to their needs.
• Respond to customer inquiries and messages in English (knowledge of additional languages is a bonus).
• Support teammates by fostering a collaborative environment through peer learning and constructive feedback.
• Own customer issues: identify their needs and deliver effective solutions promptly.
• Educate customers on using our platform efficiently and guide them through the booking process.
• Act as a customer advocate, retaining loyalty through proactive problem-solving and suggesting improvements.
• Collaborate on team goals by supporting, educating, and resolving issues efficiently.
• Share insights with management regarding team performance, morale, and customer trends.
• Identify the root causes of customer issues and resolve them in line with company policies.

• Ensure a consistently high level of customer service at all times.

   

Requirements:

• Good command of English (both written and verbal); additional languages are a plus.
• Outstanding communication skills, with the ability to explain complex concepts clearly.
• 1+ years of experience in customer support.
• Strong understanding of customer communication workflows.
• Problem-solving mindset with the ability to take ownership and resolve issues independently.
• Familiarity with complex systems, preferably within the travel, crypto, or financial services sectors.
• Exceptional organizational and time-management skills.

• Research-oriented, with a focus on internal issue resolution rather than escalation.

   

What We Offer:

• Competitive Salary: High standards of remuneration reflecting your contribution and skills.
• Vacation: Enjoy 22 days of vacation for full rejuvenation and life enjoyment.
• Sick Leave: Ensure your health with 15 days of sick leave per year.
• Special Leave Cases: Support for significant life events such as weddings, childbirth, or the loss of a close family member.
• Private Entrepreneur Support: Comprehensive support for individual entrepreneurs, ready to assist you with any issues related to individual entrepreneurship. Consultations and support for registration and tax accounting matters.

About us:

Entravel is a member’s club for discounted luxury travel and white-label hotel platform provider focusing on the crypto industry, backed by VCs and prominent European founders. Our hotel product is incredibly strong; we offer more than one million properties, and our rates are amongst the lowest in the world. In fact, on most 5* hotels you won’t find a platform with lower rates than Entravel.

We are looking for a Customer Support Specialist to join the Entravel team and deliver exceptional service, working the night shift from 12:00 AM to 9:00 AM (EEST), Wednesday through Sunday.
 

If you’re passionate about helping others and thrive in a dynamic, fast-paced environment, we’d love to hear from you!

Responsibilities:

• Assist customers via chat, email, and social media, delivering solutions tailored to their needs.
• Respond to customer inquiries and messages in English (knowledge of additional languages is a bonus).
• Support teammates by fostering a collaborative environment through peer learning and constructive feedback.
• Own customer issues: identify their needs and deliver effective solutions promptly.
• Educate customers on using our platform efficiently and guide them through the booking process.
• Act as a customer advocate, retaining loyalty through proactive problem-solving and suggesting improvements.
• Collaborate on team goals by supporting, educating, and resolving issues efficiently.
• Share insights with management regarding team performance, morale, and customer trends.
• Identify the root causes of customer issues and resolve them in line with company policies.

• Ensure a consistently high level of customer service at all times.

   

Requirements:

• Good command of English (both written and verbal); additional languages are a plus.
• Outstanding communication skills, with the ability to explain complex concepts clearly.
• 1+ years of experience in customer support.
• Strong understanding of customer communication workflows.
• Problem-solving mindset with the ability to take ownership and resolve issues independently.
• Familiarity with complex systems, preferably within the travel, crypto, or financial services sectors.
• Exceptional organizational and time-management skills.

• Research-oriented, with a focus on internal issue resolution rather than escalation.

   

What We Offer:

• Competitive Salary: High standards of remuneration reflecting your contribution and skills.
• Vacation: Enjoy 22 days of vacation for full rejuvenation and life enjoyment.
• Sick Leave: Ensure your health with 15 days of sick leave per year.
• Special Leave Cases: Support for significant life events such as weddings, childbirth, or the loss of a close family member.
• Private Entrepreneur Support: Comprehensive support for individual entrepreneurs, ready to assist you with any issues related to individual entrepreneurship. Consultations and support for registration and tax accounting matters.

About Us:

Entravel is a member’s club for discounted luxury travel and white-label hotel platform provider focusing on the crypto industry, backed by VCs and prominent European founders. Our hotel product is incredibly strong; we offer more than one million properties, and our rates are amongst the lowest in the world. In fact, on most 5* hotels you won’t find a platform with lower rates than Entravel.

What We’re Looking For:

We are actively seeking a talented and experienced Middle Backend Developer specializing in C# to join our dynamic team. As a key member of our development team, you will help architect and implement robust backend solutions that power our innovative hotel booking platform.

Core Skills:

• 3+ years of professional experience with C# and .NET Core (3.1–8).

• Strong understanding of asynchronous programming, LINQ, and dependency injection.

   

Databases:

• Proficiency with PostgreSQL (schema design, query optimization, migrations).
• Experience with MongoDB for document-oriented data models.
• Working knowledge of Redis for caching and distributed state management.

Messaging & Event Streaming:

• Hands-on experience with RabbitMQ for message queuing.
• Familiarity with Kafka for event-driven architectures and streaming data pipelines.

Monitoring & Observability:

• Experience integrating and using Kibana, Prometheus, and Grafana for logging, metrics, and alerting.

DevOps & Cloud:

• Strong understanding of Docker containerization and image optimization.
• Practical experience deploying and managing services on Google Cloud Platform (GCP) (e.g., GKE, Cloud Run, Pub/Sub, Cloud SQL).

General Engineering Practices:

• Deep knowledge of RESTful APIs and gRPC service design.
• Solid grasp of CI/CD pipelines and Git-based workflows.
• Commitment to clean architecture, unit testing, and code quality.

Soft Skills:

• Excellent problem-solving and analytical thinking abilities.
• Strong communication skills, able to collaborate effectively across teams in both English and Ukrainian.
• High sense of ownership, accountability, and responsibility for deliverables and system reliability.

We offer:

• Flexible Start: Set your own comfortable working hours that accommodate your individual needs.
• Competitive Salary: High standards of remuneration reflecting your contribution and skills.
• Vacation: Enjoy 22 days of vacation for full rejuvenation and life enjoyment.
• Sick Leave: Ensure your health with 15 days of sick leave per year.
• Special Leave Cases: Support for significant life events such as weddings, childbirth, or the loss of a close family member.

About Us

Entravel is a member’s club for discounted luxury travel and white-label hotel platform provider focusing on the crypto industry, backed by VCs and prominent European founders. Our hotel product is incredibly strong; we offer more than one million properties, and our rates are amongst the lowest in the world. In fact, on most 5* hotels you won’t find a platform with lower rates than Entravel.

What We’re Looking For

We are looking for an IT Systems & Access Administrator to join the Entravel team. This role involves managing user access, credentials, and system permissions across the organization. You will work closely with IT, security, and engineering teams to ensure secure, compliant, and efficient access management, while continuously improving onboarding, offboarding, and access control processes.

Responsibilities:

• Administer company credentials, including user provisioning, vault architecture, shared-access policies, account recovery workflows, and periodic access reviews.
• Manage end-to-end onboarding and offboarding by creating and disabling accounts, managing physical equipment, assigning roles and groups, and ensuring access is removed promptly across all systems.
• Administer remote access tooling (RDP/remote desktop, VPN, SSH gateways, and device trust where applicable), ensuring access is controlled, auditable, and properly logged.
• Manage email and collaboration platforms (Google Workspace/Microsoft 365), including mailboxes, groups, forwarding rules, security configurations, and account hygiene.
• Enforce baseline security controls such as MFA, least-privilege access, device access policies, and coordination of security updates and patching for end-user systems.
• Respond to access-related incidents, including compromised accounts, credential resets, suspicious login triage, and escalation or coordination with engineering/security when required.
• Maintain internal IT documentation and runbooks for access procedures, including employee self-service guidance where appropriate.

Requirements:

• 5+ years of experience in IT administration, IT operations, identity/access management, or a similar role with end-to-end ownership of internal access systems.
• Deep understanding of IAM principles and implementation, including joiner-mover-leaver processes, RBAC, least privilege, segregation of duties, and periodic access reviews.
• Proven experience designing and operating access provisioning standards across multiple systems (SSO where available), including approval workflows, role and group models, and exception handling.
• Strong experience administering email and collaboration platforms (Google Workspace and Microsoft 365), including security hardening, mail flow controls, and investigation of suspicious rules or sign-ins.
• Advanced hands-on experience with secure remote access patterns (VPN, RDP, SSH), including jump-host/bastion approaches, device trust posture where applicable, and logging/traceability.
• Strong familiarity with security controls and auditing processes: MFA, conditional access concepts, privileged access handling, account monitoring, and evidence collection for audits.
• Demonstrated incident response capability for identity-related events: account compromise triage, containment, credential rotation, session revocation, and post-incident remediation.
• Ability to lead onboarding and offboarding at scale with measurable SLAs, ensuring complete access removal and improving processes through automation where appropriate.
• Strong documentation and governance mindset: maintains runbooks, SOPs, access matrices, and change logs suitable for audits.
• Basic, practical understanding of information security governance and compliance frameworks, including how ISO 27001 and SOC 2 influence access control policies, evidence collection, and audit readiness.
• Excellent communication and stakeholder management skills, able to drive alignment across engineering and operations; professional fluency in English and Ukrainian.

Nice to Have:

• Experience with GCP (Google Cloud Platform) management.

• Experience with user management in Atlassian, Teams, Slack, Figma, or Miro.

   

What We Offer 

• Flexible Start: Set your own comfortable working hours that accommodate your individual needs.
• Competitive Salary: High standards of remuneration reflecting your contribution and skills.
• Vacation: Enjoy 22 days of vacation for full rejuvenation and life enjoyment.
• Sick Leave: Ensure your health with 15 days of sick leave per year.
• Special Leave Cases: Support for significant life events such as weddings, childbirth, or the loss of a close family member.

About Us:

Entravel is a member’s club for discounted luxury travel and white-label hotel platform provider focusing on the crypto industry, backed by VCs and prominent European founders. Our hotel product is incredibly strong; we offer more than one million properties, and our rates are amongst the lowest in the world. In fact, on most 5* hotels you won’t find a platform with lower rates than Entravel.

What We’re Looking For:

We are seeking a motivated Junior Recruiter to join our growing team. As a member of our recruitment team, you will work closely with department leaders, helping to identify and interview top talent who share our vision for the future of travel.

Responsibilities:

• Screen resumes and applications to identify qualified candidates for open positions.
• Conduct first-round interviews and evaluate candidates’ skills, experience, and cultural fit.
• Collaborate with department leaders to understand hiring needs and role requirements.
• Maintain candidate database in CRM and keep candidate information up to date.
• Schedule interviews and communicate with candidates, keeping them informed and engaged throughout the recruitment process.

Requirements:

• At least 6 months of experience in recruitment or talent acquisition.
• Basic understanding of recruitment processes.
• Fluent in English and Ukrainian (speaking and writing).
• Proactive, organized, and eager to learn.

We offer:

• Flexible Start: Set your own comfortable working hours that accommodate your individual needs.
• Competitive Salary: High standards of remuneration reflecting your contribution and skills.
• Vacation: Enjoy 22 days of vacation for full rejuvenation and life enjoyment.
• Sick Leave: Ensure your health with 15 days of sick leave per year.
• Special Leave Cases: Support for significant life events such as weddings, childbirth, or the loss of a close family member.