Dedicatted

We are looking for a highly motivated, proactive and positive-thinker IT Talent Sourcer to join our team. 

If you are truly interested in people and want to grow in TA/HR direction, you might be a perfect match!

Responsibilities and daily tasks:

• Close cooperation with Head of TA and Hiring Managers on effective sourcing strategies for open roles;
• Active sourcing for open positions using different tools and techniques;
• Build and maintain candidate pipelines in the company’s ATS system;
• Neat and accurate database tracking;
• Support candidate communication and ensure a smooth initial engagement experience;
• Salary map tracking, other data or analytical reviews that can be helpful in recruitment process;
• Contributing in employer brand building.

Qualification & Experience:

• Proven track record of successful IT talent sourcing experience, ideally 1-2 years;
• Strong experience with different sourcing channels, techniques and tools (LinkedIn, Djinni, Github, job boards, professional communities, telegram channels, Boolean and X-ray search);
• Understanding of different position profiles (DevOps, BA, PM, Software Engineers etc)
• Experience working with different markets and locations (Ukraine, Europe, Canada, US) - nice to have;
• Experience working with ATS (ideally People Force);
• Higher education in psychology, management or related fields; 
• English - B2+

Soft Skills:

• Excellent communication skills, ability to find an approach to different personalities;
• High motivation to work with people and sincere interest in them;
• Attention to details, accuracy;
• Strong orientation on result, proactiveness;
• Ability to work in multitasking environments and prioritize tasks;
• Politeness, honesty and a great sense of humor:-)

Working conditions: 

• Paid Vacation (16 days), Documented/Undocumented Sick Leave, Leave for Significant Life Events; 
• Quarterly Sports/English bonuses; 
• Compensation for medical insurance (for UA); 
• Flexible working hours; 
• Holidays according to the local calendar; 
• Exciting events, corporate parties, and pizza parties at the office; 
• Gifts from the company; 
• Friendly environment and a wonderful team.

We are looking for a motivated and proactive Junior L2 Support Engineer to join our 24/7 technical operations team. This position is ideal for someone at the beginning of their IT career who is eager to grow, learn, and gain real hands-on experience from senior engineers.
Working schedule - 2 shifts/10 hours (04:00–14:00 and 14:00–00:00). Also on-calls (00.00-04.00). There's a flexibility of splitting the shifts within the team.
Location: Ukraine, fully remote.

 

What You’ll Do

• Act as the main point of contact for escalated incidents and requests.
• Communicate clearly and provide timely updates to stakeholders.
• Adhere to SLA targets, ensuring quality and efficiency.
• Monitor system alerts and performance dashboards.
• Troubleshoot basic issues on servers, applications, and network components.
• Escalate complex cases to L3 engineers with clear documentation.
• Maintain accurate and detailed ticket records.
• Assist with patching, backups, and regular system checks.
• Collaborate with global colleagues across different shifts.
• Follow operational procedures and suggest improvements when needed.

Requirements

• Strong interest in IT infrastructure, systems support, and operations.
• High attention to detail and responsibility.
• Basic understanding of Linux and networking fundamentals.
• Experience working with command-line interfaces (CLI).
• Strong analytical and communication skills.
• Eagerness to learn quickly and adapt to a dynamic environment.
• Willingness to work rotating shifts, including nights and weekends.
• English level B2 (mainly written communication).

Nice to Have

• Experience with Jira and Confluence.
• Exposure to cloud platforms (AWS, GCP, Azure).
• Familiarity with Grafana and Prometheus.
• Relevant certifications such as AWS Certified Solutions Architect – Associate.

What We Offer

• Opportunity to start and grow your career in IT operations.
• Mentorship from experienced engineers.
• Real work with enterprise-level systems.
• Friendly and supportive team environment.
• Career growth path toward L3 or DevOps roles.

Working Conditions

• Paid vacation — 16 days per year.
• Documented and undocumented sick leave.
• Leave for significant life events.
• Quarterly bonuses for sports and English courses.
• Compensation for medical insurance.
• Flexible working hours.
• Weekends according to the Ukrainian calendar.
• Engaging projects with opportunities for career growth.
• Corporate events, team-building activities, and pizza parties.
• Gifts and recognition from the company.
• A friendly, open, and supportive team culture.