CEX.IO

Requirements:

• 3+ years of experience managing Google Ads (PPC, UAC, YouTube), Apple Search Ads, focusing on fintech projects;
• Basic experience with Microsoft Ads (Bing) and DSP platforms;
• Proven track record of managing budgets exceeding $100,000 per month;
• Strong understanding of digital marketing metrics and analytics;
• Upper-intermediate English;
• Familiar with the US market;
• Excellent communication and collaboration skills to work effectively with cross-functional teams.

Responsibilities:

• Optimize and enhance advertising campaigns to identify opportunities for specific product types and audiences to increase conversion and ROI;
• Build out A/B tests and testing plans;
• Understand the marketing funnel and main metrics, optimize, analyze, and improve them;
• Collaborate closely with the Marketing Team, Developers, Designers, and Copywriters for ad creation; 
• Searching for new potential traffic sources and connecting additional advertising platforms;
• Quickly analyze and identify changes in key performance metrics, collaborating closely with the product team to determine underlying causes and drive data-informed decisions;
• Analyze the effectiveness of the campaign and use this data to inform future campaigns

Are you just starting your career in data and looking for a place to grow? 
Join the CEX.IO team as a Junior Data Analyst and gain hands-on experience working with business-critical data in a supportive and growth-oriented environment.
 

Requirements

• Basic knowledge of Python – variables, loops, functions, basic file handling (CSV/JSON), scripting
• Ability to write simple to intermediate SQL queries – SELECT, JOIN, GROUP BY, aggregations
• Familiarity with relational databases such as PostgreSQL or BigQuery
• Introductory knowledge Git – basic commands like add, commit, push, working with branches
• Introductory knowledge of JavaScript – variables, functions, DOM events
• Interest in working with data pipelines, APIs, automation, and product tracking
• Willingness to learn and adapt in a fast-paced and hands-on environment
   

Nice to have

• Exposure to Google Tag Manager (GTM)
• Familiarity with GA4, Mixpanel, or Amplitude for product analytics
• Experience building dashboards in Power BI, Looker Studio, or Tableau
• Conceptual understanding of ETL workflows – extract/transform/load logic
• Experience with APIs – e.g., working with HTTP requests via Python
• Interest in Docker, Terraform, and basic infrastructure-as-code practices

Responsibilities

• Assist in the setup, maintenance, and monitoring of ETL pipelines under the supervision of senior team members
• Write basic Python scripts to collect, process, or move data between APIs, files, and databases
• Support the configuration, integration, and debugging of tracking scripts using Python, Google Tag Manager, and internal web services for product analytics
• Contribute to the preparation of data for dashboards and reporting, including SQL queries and data cleanup
• Collaborate on diagnosing and resolving data issues, inconsistencies, or tracking gaps
• Participate in API-based integrations for pulling external data or sending data to third-party services
• Learn and gradually contribute to infrastructure tasks, including automation, containerization, and configuration (Docker, Terraform)
• Follow coding and documentation best practices to ensure clean, reproducible work

We are looking for a DevOps Engineer to join our team and help us build stable, reliable, and scalable infrastructure.
This is a system-focused role focused on ensuring platform reliability, smooth deployments, and strong collaboration across development, operations, and delivery.

Requirements

• 3+ year of practical experience in infrastructure development and maintaining as DevOps, SecOps, SRE, Infrastructure Engineer, etc.
• Excellent knowledge of AWS and on-prem infrastructure.
• Strong hands-on experience with containerization and orchestration tools: Docker, Kubernetes (EKS and on-prem)
• Proficiency with Infrastructure as Code with Terraform and Ansible.
• Experience with CI/CD tools: GitLab CI/GitHub Actions/Jenkins.
• Experience with observability tools: ELK/EFK, Grafana Stack
• Knowledge in scripting (Bash, Python, Go, JS, etc.)

Responsibilities

• Support and improve the existing infrastructure
• Design, implement, and maintain Infrastructure as Code (IaC) and CI/CD
• Manage and optimize Kubernetes clusters
• Collaborate with cross-functional teams to achieve common goals
• Troubleshooting incidents and improving system observability and resilience
• Research DevOps best practices and proactively apply them
• Participate in audit processes and compliance activities

Would be a plus

• Higher education in Computer Science
• Experience in fintech or crypto domains
• Terragrunt, GitOps tools (ArgoCD/FluxCD), service mesh (Istio/Linkerd)
• Practical experience administering network infrastructure, databases, and on-prem systems
• Participation in preparing infrastructure for compliance with international security standards (PCI DSS, ISO 27001, SOC2)
• Relevant certification

Key Responsibilities:

• Provide timely and accurate support to our users via email, live chat, and phone.
• Resolve user issues related to account management, transactions, and general inquiries.
• Collaborate with other departments to resolve complex issues.
• Monitor and report on user feedback and recurring issues.
• Educate users on platform features and best practices.
• Ensure compliance with company policies and procedures.

Required Qualifications:

• Previous experience in a customer support role, preferably within the cryptocurrency or financial services industry.
• Excellent communication skills in English, both written and verbal.
• Strong problem-solving skills and attention to detail.
• Ability to work independently and as part of a team.
• Proficiency in using support software and CRM tools.
• Basic understanding of cryptocurrencies and blockchain technology is a plus.

Preferred Qualifications:

• Multilingual abilities are highly desirable.
• Experience with platforms such as Intercom, Confluence, and Jira.
• Familiarity with AML/KYC procedures.