"Bykova Recruitment Agency"

Head of Support (iGaming / Slots)

Our client is a fast-growing, full-cycle product development company specializing in high-quality online slots and casino products for international markets. As they scale their product ecosystem and global player base, they are looking for a customer-centric and data-driven Head of Support to build, lead, and optimize their 24/7 player support and customer experience (CX) operations.

In this role, you will take full ownership of the player support function, driving service quality, operational efficiency, and team performance to deliver an exceptional, frictionless player experience across all target regions.

📌 Key Responsibilities

• Support Strategy & Operations: Define, execute, and scale the global customer support strategy, operational workflows, and 24/7 player assistance coverage across multiple channels (Live Chat, Email, Ticketing, and Messaging).
• Team Leadership & Mentorship: Build, train, and manage an in-house support organization (Support Leads, Tier 1/2 Support Agents, and Quality Assurance Specialists). Establish KPIs, SLAs, shift rosters, and performance evaluation frameworks.
• Performance & Service Quality (SLAs/KPIs): Monitor and continuously optimize key operational metrics, including First Response Time (FRT), Average Resolution Time (ART), First Contact Resolution (FCR), Customer Satisfaction (CSAT/NPS), and Agent Quality Scores.
• Tooling & Automation: Oversee the selection, integration, and optimization of Helpdesk platforms, CRM software, live chat tools, and AI-driven chatbots/automation (e.g., Zendesk, LiveChat, Intercom, Freshdesk).
• Cross-Functional Alignment: Partner closely with Risk & Anti-Fraud, Payments, VIP Management, and Product teams to resolve escalated player issues, streamline payout/KYC procedures, and feed player insights back into product development.
• Knowledge Base & SOPs: Oversee the creation and maintenance of comprehensive internal training documentation, standard operating procedures (SOPs), escalation flows, macros, and player-facing FAQs.

🎯 Requirements

• 5+ years of experience in Customer Support Leadership, Support Management, or Head of Support roles within the iGaming, Online Casino, or Gambling sector (experience with slot products is a strong plus).
• Proven track record of building, scaling, and managing 24/7 multi-lingual support operations for international digital products.
• Deep operational expertise with modern Helpdesk platforms, CRM systems, live chat solutions, and AI support tools.
• Strong data-driven mindset with experience building support dashboards, tracking CSAT/FCR metrics, and analyzing player pain points.
• Solid understanding of iGaming player journeys, payment/withdrawal flows, KYC/AML verification checks, and basic gaming compliance.
• Exceptional leadership, conflict-resolution, and empathetic communication skills.
• Advanced / Fluent English (C1+) for executive communication, documentation, and team leadership.

🤝 What We Offer

• Strategic leadership role shaping player experience from the ground up with high decision-making autonomy.
• Collaboration with an experienced C-level management and product leadership team.
• Fully remote work environment with flexible working hours.
• Highly competitive compensation package and executive bonus structure.
• Ample budget for cutting-edge support software, automation tools, and professional growth.

Head of Anti-Fraud & Risk (iGaming / Slots)

Our client is a fast-growing, full-cycle product development company specializing in high-quality online slots and casino products for international markets. As they continue to expand their product portfolio and enter new regions, they are looking for a strategic and operational Head of Anti-Fraud & Risk to build, lead, and optimize the company's global fraud prevention, risk management, and player verification operations.

In this role, you will take full ownership of protecting the business from financial and operational losses while maintaining a frictionless onboarding and playing experience for legitimate users.

📌 Key Responsibilities

• Anti-Fraud & Risk Strategy: Formulate and execute the global Anti-Fraud, Risk Management, and Chargeback mitigation strategy across all product lines and target markets.
• Team Leadership & Operations: Lead, mentor, and scale an in-house operational team of Risk Analysts, Anti-Fraud Specialists, and Payment/KYC Operators. Set KPIs, SLAs, and shift schedules.
• Fraud Vector Mitigation: Design, implement, and fine-tune real-time detection rules to combat iGaming-specific fraud, including bonus abuse, multi-accounting, syndicate play, affiliate fraud, bot traffic, and payment fraud (credit card/e-wallet).
• Tooling & Automation: Partner with Product, Engineering, and BI teams to select, integrate, and optimize anti-fraud software (e.g., SEON, Sift, LexisNexis, Ravelin) and automated verification workflows.
• Chargeback & Dispute Management: Oversee chargeback prevention protocols, manage dispute resolution with payment providers/acquirers, and maintain low chargeback-to-transaction ratios.
• Data & Risk Analytics: Establish risk dashboards, monitor key operational metrics (fraud loss rates, approval rates, false positives), and deliver regular risk intelligence reports to Executive Management.
• Compliance & AML Alignment: Collaborate with Legal and Compliance teams to ensure fraud systems strictly adhere to regulatory standards, AML/CFT policies, and licensing requirements (MGA, UKGC, Curaçao, etc.).

🎯 Requirements

• 5+ years of experience in Anti-Fraud, Risk Management, or Payments Leadership within the iGaming, Online Casino, or Gambling sector (experience with slot products is a strong plus).
• Proven track record of building and managing high-performing anti-fraud and risk operational teams.
• Deep knowledge of iGaming fraud mechanisms: syndicate play, bonus harvesting, account takeover (ATO), proxy/VPN bypass, affiliate fraud, and payment chargebacks.
• Practical expertise with modern risk rule engines, device fingerprinting, behavioral analytics, and identity verification services.
• Strong analytical mindset with hands-on experience using SQL and BI visualization tools (Looker Studio, Tableau, PowerBI) to analyze risk patterns.
• Solid understanding of card scheme rules (Visa/Mastercard), payment gateway operations, and international AML/KYC guidelines.
• Exceptional decision-making, crisis-management, and problem-solving skills under high-pressure situations.
• Advanced / Fluent English (C1+) for executive communication and vendor negotiation.

🤝 What We Offer

• Strategic leadership role with high autonomy to build and shape global risk infrastructure.
• Collaboration with an experienced C-level management and product team.
• Fully remote work environment with flexible working hours.
• Highly competitive compensation package and performance-based bonus structure.
• Ample budget for cutting-edge security software, tools, and professional events.

Our client, an iGaming game development company, is looking for an experienced Back-End Team Lead to lead backend development and contribute to the development of gaming products.

Requirements

• Proven experience in the iGaming or GameDev industry, preferably iGaming.
• Strong experience with Node.js.
• Solid knowledge of MongoDB and PostgreSQL.
• Experience designing and developing scalable backend systems.
• Previous experience leading a backend development team.

• Strong technical leadership and problem-solving skills.

   

Responsibilities

• Lead and coordinate the back-end development team.
• Design and maintain backend architecture.
• Ensure code quality, performance, scalability, and reliability.
• Collaborate with other teams to deliver gaming product features.

• Make technical decisions and improve development processes.

   

We are looking for an experienced Lead Project Manager to oversee project delivery, coordinate cross-functional teams, and ensure successful execution of product and development initiatives in the iGaming or GameDev industry.

Responsibilities:
- Lead and manage multiple projects from planning to delivery;
- Coordinate cross-functional teams, including developers, designers, QA, and stakeholders;
- Define project scope, timelines, priorities, and deliverables;
- Monitor project progress, risks, resources, and KPIs;
- Improve project management processes and ensure efficient team collaboration;
- Communicate with stakeholders and provide regular project updates.

Requirements:
- Proven experience as a Project Manager or Lead Project Manager in iGaming or GameDev;
- Experience leading cross-functional teams and managing complex projects;
- Strong knowledge of project management methodologies and tools;
- Excellent organizational, communication, and problem-solving skills;
- Ability to manage priorities, deadlines, and multiple projects simultaneously;
- Upper-Intermediate English or higher.

What We Offer:
- Fully remote work;
- Career growth and professional development opportunities;
- A dynamic environment in the iGaming / GameDev industry;
- The opportunity to influence processes and contribute to product success.

We are looking for a Middle/Senior Account Manager with experience in iGaming or slot providers to build strong client relationships, coordinate business processes, and drive account performance.

Requirements:
- Experience in Sales, Marketing, and Finance;
- Advanced Excel skills and experience with reporting;
- Experience working with BI systems.
Proficiency in Google Sheets, Jira, MS Office, and AI tools;
- English level B2 or higher;
- Industry experience in iGaming or with slot providers.

Responsibilities:
- Manage client accounts and maintain long-term business relationships;
- Analyze account performance, financial metrics, and reports;
- Coordinate with internal teams to support business goals;
- Monitor KPIs and identify opportunities for account growth.

What We Offer:
- Fully remote work;
- Career growth and professional development opportunities;
- A dynamic environment in the iGaming industry.

We are looking for a Senior Frontend Developer with strong expertise in Pixi.js and Three.js to build engaging, high-performance interactive gaming experiences in the iGaming industry.

We are looking for an engineer who combines strong frontend development skills with a deep understanding of graphics rendering and interactive experiences.

Responsibilities:
- Develop and maintain interactive browser-based gaming applications using Pixi.js, Three.js, JavaScript, and TypeScript;
- Build responsive game interfaces, visual effects, animations, and interactive UI components;
- Translate design concepts and visual assets into high-quality, production-ready implementations;
- Collaborate with designers, artists, backend developers, QA engineers, and other stakeholders;
- Integrate frontend applications with backend services and APIs;
- Participate in architectural decisions, code reviews, and technical discussions.

Requirements
- 5+ years of commercial experience in frontend development;
- Strong proficiency in JavaScript and TypeScript;
- Hands-on experience with Pixi.js and Three.js;
- Solid understanding of HTML5, CSS3, Canvas, WebGL, and browser rendering;
- Experience with slot games, bonus rounds, or other interactive gaming mechanics;
- Experience building interactive, graphics-intensive, or game-related web applications;
- Strong understanding of frontend architecture, object-oriented programming, and software design principles;
- Experience integrating frontend applications with REST APIs or other backend services;

What We Offer
- The opportunity to work on interactive products in the iGaming industry;
- Fully remote work;
- Challenging technical tasks involving graphics, animation, and performance optimization;
- Collaboration with a cross-functional team of technical and creative specialists.

Our client is a fast-growing, full-cycle product development company expanding its presence across global markets. As they continue to scale their international footprint and portfolio of products, they are looking for a strategic and vision-driven Head of Brand to own, elevate, and execute the global brand strategy, positioning, and creative identity across all key target markets.

In this role, you will lead the brand marketing function, shape brand narratives, oversee creative execution, and work closely with Performance Marketing, Product, and Leadership teams to build strong global brand equity, trust, and long-term user loyalty.

📌 Key Responsibilities

• Global Brand Strategy & Positioning: Define and execute long-term brand positioning, messaging frameworks, tone of voice, and visual identity for product verticals in international markets.
• Team Leadership & Mentorship: Build, mentor, and direct an in-house creative and brand team (Brand Managers, Creative Copywriters, Visual Designers, Content Creators, and PR Specialists).
• Integrated Campaign Management: Drive end-to-end multi-channel brand campaigns (digital, social media, PR, influencer marketing, sponsorships, and events) to boost global brand awareness and Share of Voice (SOV).
• Performance & Performance-Brand Alignment: Partner closely with Media Buying, Review Sites/CRO, and Product teams to ensure brand messaging enhances conversion rates across all stages of the marketing funnel.
• Reputation & PR Management: Oversee corporate and product PR, media relations, crisis communication, employer branding, and community engagement strategies.
• Brand Health Analytics & Budgeting: Establish brand KPIs, track awareness metrics, user sentiment, organic/direct traffic growth, and manage the annual global brand marketing budget.

🎯 Requirements

• 5+ years of experience in Brand Management, Brand Marketing Leadership, or Head of Brand roles within fast-scaling digital products, iGaming, Social Discovery, Gaming, or Tech/Fintech companies.
• Proven track record of successfully launching, repositioning, or scaling global product brands across international markets (US, Europe, LATAM, Tier-1 regions).
• Strong balance between creative vision (narrative building, design taste, storytelling) and data-driven marketing (ROI tracking, brand lift, user acquisition alignment).
• Hands-on experience leading multi-disciplinary creative and marketing teams, setting clear OKRs, and managing substantial marketing budgets.
• Deep understanding of modern digital channels, influencer marketing ecosystems, content strategy, and global PR practices.
• Excellent leadership, stakeholder management, and cross-functional collaboration skills.
• Advanced English level (C1) for high-level international communication, press relations, and executive presentations.

🤝 What We Offer

• Strategic leadership position shaping global product brands from the ground up with high decision-making autonomy.
• Collaboration with an experienced C-level management team and highly skilled product teams.
• Fully remote work environment with flexible working hours.
• Highly competitive compensation package and executive bonus scheme tied to brand growth metrics.
• Ample budget and resources to execute bold creative ideas on a global scale.

Our client is a fast-growing, full-cycle product development company specializing in high-quality online slots and casino games for international markets. As they continue to expand their product portfolio and scale their in-house development team, they are looking for an experienced Senior / Lead Game Producer to take full ownership of the end-to-end slot development pipeline—from initial concept and mathematical vision to release and post-launch optimization.

In this role, you will lead a cross-functional production team (Game Designers, Artists, Developers, QA, Math Engineers) and ensure game quality, delivery timelines, and commercial success across international markets.

📌 Key Responsibilities

• End-to-End Game Production: Manage the full development lifecycle of slot games from ideation, math model design (RTP, volatility, bonus features), and asset creation to final release and live ops.
• Team Leadership & Coordination: Lead, align, and motivate cross-functional teams, including Game Designers, Mathematicians, 2D/3D Artists, Animators, Developers, and QA Engineers.
• Roadmap & Backlog Management: Build production roadmaps, plan sprints, manage delivery risks, prioritize backlogs, and ensure milestones are met on time.
• Product Vision & Quality Control: Drive high-standard player engagement, UX/UI, visual polish, and audio experience in line with global iGaming market trends.
• Compliance & Certification: Collaborate with compliance teams to ensure all games meet regulatory standards and licensing requirements (GLI, MGA, UKGC, etc.).
• Post-Launch Analytics: Monitor and analyze key performance metrics (GGR, Retention, Bet Count, RTP behavior) to test new hypotheses and continually optimize game performance.

🎯 Requirements

• 4+ years of experience as a Game Producer, Lead PM, or Delivery Manager in iGaming (hands-on experience in slot game development is mandatory).
• Deep understanding of slot game mechanics, mathematical logic, and player retention drivers (volatility, RTP, bonus features, feature buys, game feel).
• Proven track record of successfully launching and scaling slot titles in international markets.
• Practical experience managing cross-functional production teams using Agile, Scrum, or Kanban frameworks.
• Advanced proficiency with project management tools (Jira, Confluence, Miro, Notion).
• Knowledge of iGaming compliance, game certification, and regulatory standards is a strong plus.
• Strong leadership, communication, and problem-solving skills with a proactive mindset.
• Upper-Intermediate English level or higher (for clear communication with international teams and stakeholders).

🤝 What We Offer

• The opportunity to lead the development of flagship slot games for global iGaming markets.
• Collaboration with an experienced, highly autonomous, and passionate game development team.
• Fully remote work environment with flexible working hours.
• Competitive compensation package tailored to your experience and impact.
• Direct influence on product strategy and ample room for professional growth in the iGaming space.

About our client:

We’re on a mission to revolutionize reading assessment and interventions for K—12 education. Over the past 15 years, we have become a leading provider of end-to-end reading assessment services in the USA. Our management, sales, and support are based in the U.S., while our development team is in Ukraine. We offer long-term, stable work with predictable workloads and a strong engineering culture.

Our flagship product is a validated reading assessment that identifies the root causes of students’ reading difficulties and provides actionable insights for instruction. We are actively building a versatile platform for creating and administering new assessments and interventions. We are starting to adopt AI to enhance user experience. Join our small, high-impact team where every engineer matters and your work will directly influence how millions of students learn to read.

About the Role:

We are seeking Middle Software Engineers with strong experience in Java, Hibernate, and SQL to work on our core platform. This is a hands-on role focused on solving challenging problems in scalable, user-centric systems. You will design, build, and deploy features end-to-end in a meritocratic environment that values excellence, constructive communication, and continuous improvement.

Key Responsibilities:

• Build and optimize our assessment engine, in-house AI tools, and test deployment platform;
• Develop end-to-end features that combine software functionality with educational services;
• Participate in code reviews and technical discussions to maintain high engineering standards;
• Take full ownership of features and projects, driving design, architecture, and deployment;
• Contribute to a team culture built on learning, support, and a friendly, informal atmosphere.

Technical Stack and Fit:

• Core Technologies: Java, Hibernate, PostgreSQL, AWS, GWT, Docker, Go;
• In-House Innovations: custom AI tools, reading assessment engine, versatile assessment deployment platform.

What We Are Looking For:

• Experience in Java (3+ years);
• Intermediate English for reading specifications;
• Comprehension of Ukrainian to participate in technical discussions;
• Experience in backend or full-stack development;
• Strong problem-solving and debugging skills;
• Experience with Hibernate and SQL databases;
• Preferred experience with GWT and Docker;
• Passion for quality, continuous learning, and engineering excellence;
• Ability to follow and maintain high standards in UX, testing, and code reviews.

What We Offer:

• Fully remote: work from anywhere in Ukraine and abroad;
• Competitive compensation: USD-denominated pay under a FOP agreement;
• Unlimited PTO: work without counting your days off and sick days;
• Flexible schedule: work anytime with a 2–4 hour overlap with the U.S. EST;
• Growth path: leadership roles are promoted from within based on impact;
• Be heard: direct influence on product direction and technical decisions;
• Stable employment: work for a financially stable, 15-year-old U.S. company;
• Continued education: support for professional development and certifications;
• Work devices: get reimbursed for work equipment, if necessary;
• A collaborative environment: work free of bureaucracy and toxic behavior;
• True product work, not project work: indefinite time horizon, no “end of project” layoffs or bench time;
• Obsessive focus on engineering excellence: we’re always exploring ways to boost development velocity, reduce code complexity, and optimize for real-world use.

Hiring Process:

• Introductory interview;
• Technical interview with engineering team + technical task;
• Final conversation and offer.

Apply

If you’re an engineer who thrives on ownership, technical depth, and excited to build meaningful products, please submit your resume and a brief note explaining why you are a strong fit :)

Our client is looking for a detail-oriented QA Engineer with experience in iGaming and slot game development to help ensure the quality and reliability of online casino games for international markets.

In this role, you’ll be responsible for validating game functionality, testing gameplay mechanics, identifying defects, and ensuring that every feature works as intended before release.

Key Responsibilities

• Test slot games to ensure functionality, stability, and a smooth player experience.
• Verify game mechanics, including spins, paylines, winning combinations, bonus rounds, and free spins.
• Perform functional, regression, integration, and exploratory testing.
• Check game behavior across different browsers, devices, and screen resolutions.
• Document bugs with clear reproduction steps and track them through resolution.
• Prepare and maintain test cases, checklists, and QA documentation.
• Work closely with Developers, Game Designers, and Project Managers to investigate and resolve issues.
• Verify fixes and validate new features before game releases.

Requirements

• 3+ years of QA experience in iGaming, slot game development, or gambling game development.
• Practical experience testing slot games or online casino products.
• Understanding of slot game mechanics and gameplay logic.
• Experience with bug-tracking tools such as Jira or similar.
• Knowledge of testing methodologies and software development life cycles.
• Strong analytical skills and attention to detail.
• Ability to clearly document issues and communicate with development teams.
• Upper-Intermediate English or higher.

What We Offer

• The opportunity to work on slot games for international markets.
• Collaboration with an experienced game development team.
• Fully remote work.
• Competitive compensation based on experience.
• Opportunities for professional development in iGaming.

Our client is looking for a Sound Designer who can bring online slot games to life through immersive sound effects, memorable audio cues, and engaging music.

This role is ideal for a specialist who understands how sound contributes to the gaming experience and has practical experience designing audio for slot games or online casino products.

What You’ll Do

• Design and produce sound effects for slot game mechanics, including spins, wins, bonus rounds, and special features.
• Create audio assets for UI interactions, transitions, and in-game events.
• Develop music and soundscapes that complement each game’s visual style and theme.
• Work closely with Game Designers, Artists, and Developers to create a cohesive audio-visual experience.
• Fine-tune sound timing and intensity to match animations and gameplay events.
• Edit, mix, and optimize audio assets for different platforms and devices.
• Prepare and organize audio files for integration into the game.

What We’re Looking For

• 2+ years of professional experience in iGaming, slot game development, or gambling game development.
• Practical experience creating audio for slot games or online casino products.
• Proficiency in audio production tools such as Reaper, Ableton Live, Adobe Audition, or similar.
• Good understanding of sound design, mixing, sound layering, and audio processing.
• Experience preparing audio assets for implementation in games.
• Strong attention to detail and an understanding of how sound influences player experience.
• A portfolio demonstrating relevant sound design work.
• Upper-Intermediate English or higher.

What We Offer

• The opportunity to contribute to slot games for international markets.
• Collaboration with a creative game development team.
• Fully remote work.
• Competitive compensation based on experience.
• Opportunities for professional development in iGaming.

Senior 2D Artist | iGaming / Slot Games

Our client is looking for a Senior 2D Artist to create high-quality artwork for game projects. The ideal candidate has a strong artistic background, can develop visual concepts, work across different art styles, and deliver commercially polished results.

Key Responsibilities

• Develop key concepts and visual solutions for game projects.
• Create and deliver complete game art projects.
• Develop and maintain visual styles across different projects.
• Apply advanced digital painting and rendering techniques.
• Use AI-assisted tools to support and optimize art production.
• Review artwork, provide feedback, and perform overpainting to improve visual quality.
• Contribute to an efficient and high-quality art production pipeline.

Requirements

• 3–5 years of professional experience in 2D art.
• Expert knowledge of composition, color, lighting, anatomy, and materials.
• Ability to develop strong visual concepts and work across different artistic styles.
• Advanced digital painting and rendering skills.
• Strong art review and overpainting skills.
• Experience delivering complete art projects.
• A portfolio demonstrating senior-level commercial quality.

Nice to Have

• Experience in slot game development.
• Experience mentoring artists and supporting Art Leads.

Tools

• Adobe Photoshop
• Jira
• Google Workspace
• Figma

What We Offer

• Professional growth within the iGaming industry.
• Collaboration with an experienced game development team.
• Remote work opportunities.

• Competitive compensation based on experience.

   

Experience with AI-assisted art production is relevant to the role.

Industry: iGaming / Gambling / Slot Game Development
Level: Middle / Senior
Employment: Full-time
Work format: Remote

About the Role

We are looking for an experienced 2D Animator to join a game development team specializing in online slot games for the international iGaming market.

The ideal candidate has experience creating high-quality 2D animations for slot games, understands casino game mechanics, and can deliver visually engaging animations that enhance the player experience.

Key Responsibilities

• Create high-quality 2D animations for online slot games.
• Animate game symbols, characters, backgrounds, UI elements, and visual effects.
• Develop animations for wins, bonuses, free spins, and other game features.
• Collaborate with 2D Artists, Game Designers, and Developers.
• Optimize animations for smooth performance across mobile and desktop platforms.
• Maintain consistent animation quality and visual style.

Requirements

• 2+ years of professional experience in 2D animation.
• Experience in iGaming, slot games, or gambling game development.
• Strong knowledge of Spine 2D.
• Experience with Adobe Photoshop and After Effects.
• Understanding of animation principles, timing, and visual storytelling.
• Experience preparing animations for integration into game engines.
• Portfolio featuring 2D animations, preferably for slot games.

Nice to Have

• Experience with Unity.
• Experience with particle effects and VFX.
• Understanding of slot game mechanics and player engagement.
• Experience working with international B2B slot providers.

What We Offer

• Opportunity to work on international slot game projects.
• Collaboration with an experienced game development team.
• Remote work opportunities.
• Competitive compensation based on experience.
• Professional growth within the iGaming industry.

An international consulting and services group operating in the iGaming and Entertainment industry is looking for an experienced Chief Product Officer to lead the growth of its B2C product portfolio.

The company is actively expanding its B2C business, launching new products, and entering new international markets. With a team of over 1,000 professionals and offices in Warsaw, Limassol, and Dubai, it offers the opportunity to make a significant impact on a global scale.

Key Responsibilities

• Define and execute the B2C product strategy.
• Lead the launch of new products and expansion into new international markets (GEOs).
• Own and develop the product portfolio.
• Build, manage, and prioritize the product roadmap.
• Analyze product and business metrics to drive strategic decision-making.
• Build, mentor, and scale high-performing product teams.
• Collaborate closely with Marketing, CRM, BI, Tech, and other key stakeholders to ensure successful product delivery and growth.

Requirements

• Proven experience as a Chief Product Officer, VP of Product, or Head of Product within the B2C iGaming industry.
• Hands-on experience launching new digital products.
• Strong track record of expanding products into new international GEOs.
• Expertise in product strategy development and roadmap management.
• Strong analytical mindset with experience making data-driven product decisions.
• Experience leading and scaling product teams.
• English proficiency at Upper-Intermediate (B2) level or higher.

What the Company Offers

• The opportunity to lead the growth of a large-scale international B2C business.
• Ownership of new product launches and market expansion initiatives.
• Competitive compensation package.
• Flexible working format.

Ready to shape the future of a fast-growing international iGaming business?

Join a team where your vision, leadership, and product expertise will directly influence global growth. If you’re excited about building innovative products, entering new markets, and leading high-performing teams—we’d love to hear from you!

Country Head

Limassol | Dubai | Warsaw | Remote Executive Leadership

Our client is a rapidly growing international iGaming company with 1,000+ professionals across multiple jurisdictions and offices in Limassol, Dubai, and Warsaw. Over the years, we have built a diversified portfolio of successful products, strong operational expertise, and scalable technology that powers our global growth.

As part of our strategic expansion, we are looking for an experienced Country Head to lead and scale our operations within LATAM or Asian markets. This is a high-impact executive role with full ownership of regional business performance, market expansion, and long-term growth.

Key ResponsibilitiesExecutive Leadership

• Lead the regional business with full accountability for operational and commercial performance.
• Define and execute the long-term growth strategy aligned with corporate objectives.
• Build, mentor, and develop high-performing leadership teams.
• Foster a culture of ownership, innovation, and operational excellence.

Market Expansion

• Develop and execute market entry and scaling strategies across LATAM or Asian regions.
• Evaluate new GEO opportunities, licensing requirements, and go-to-market models.
• Identify strategic partnerships and growth opportunities.
• Monitor market trends, competitive landscape, and regulatory developments.

Business & Financial Management

• Own regional P&L and ensure sustainable business growth.
• Drive key business metrics including GGR, NGR, EBITDA, ROI, CPA, LTV, and retention.
• Lead budgeting, forecasting, and financial planning processes.
• Optimize operational efficiency while maximizing profitability.

Operational Excellence

• Align Product, Marketing, CRM, Payments, Compliance, Finance, and Customer Support to achieve business objectives.
• Establish scalable operational processes and performance reporting.
• Drive data-driven decision-making across all business functions.
• Collaborate closely with global executive leadership to execute company-wide initiatives.

Requirements

• 3+ years of executive leadership experience (CEO, Managing Director, General Manager, or equivalent).
• Proven success leading B2C iGaming operations.
• Strong experience operating within LATAM or Asian markets.
• Demonstrated ownership of P&L and business strategy.
• Experience launching, scaling, or transforming online gaming operations.
• Deep understanding of acquisition, CRM, payments, product, compliance, and commercial operations.
• Strong analytical mindset with a data-driven approach to decision-making.
• Excellent stakeholder management and leadership skills.
• Fluent English (additional languages are a plus).

What We Offer

• Opportunity to lead one of the company’s key international business directions.
• Executive-level autonomy with direct influence on strategic decisions.
• Support from a global organization with 1,000+ employees and established operational infrastructure.
• International environment with collaboration across our offices in Limassol, Dubai, and Kyiv.
• Competitive executive compensation package with performance-based incentives.
• Long-term career growth within a fast-growing global iGaming company.

We’re looking for someone who:

• Thinks strategically while remaining execution-oriented.
• Has successfully built and scaled high-performing businesses.
• Thrives in dynamic international markets.
• Makes decisions based on data and commercial impact.
• Inspires teams and drives sustainable business growth.
• Has a strong entrepreneurial mindset combined with corporate leadership experience.