Bigd

BigD is seeking a talented SEO Specialist to join our dynamic team. BigD is an iGaming operator focused on the LATAM (top brand). But that’s not all — we also have a thriving Affiliate Program, a handy Payment solution, and an AI user acquisition solution. We are a big family of over 500+ creative minds.

What to do:

• SEO Promotion and Strategy Implementation for Projects
• Conducted technical SEO audits, identified issues, and implemented fixes to optimize site performance.
• Assist the link-building department in building and maintaining a high-quality backlink profile through proven link-building practices.
• Optimize website content for search engines while adhering to industry regulations and compliance guidelines.
• Collaborate with content writers to create engaging, keyword-rich, and conversion-focused content.
• Monitor, analyze, and report on website performance using advanced SEO tools.
• Stay ahead of industry trends, algorithm updates, and market competition to refine strategies.

We are looking for:

• At least 4 years of experience in SEO, within the iGaming industry.
• Expertise in SEO tools such as Ahrefs, SEMrush, Majestic, and Screaming Frog.
• Strong knowledge of on-page, off-page, and technical SEO for large-scale websites.
• Understating search engines ranking factors and staying up-to date with their changes
• A track record of improving rankings and driving organic growth, with examples of successful SEO campaigns in competitive markets.
• Solid understanding of affiliate marketing and its role in the gambling/gaming sector.
• Analytical mindset with experience in using Google Analytics, Search Console, and similar tools.
• Experience working with PBN (Private Blog Network) websites is an advantage.
• Understanding of Both White Hat and Black Hat SEO Methods

Will be a plus:

• Experience working with Latin America

Working conditions:

• Direct communication with the core TEAM
• 28 calendar days of vacation
• Paid sick leave
• Sports compensation
• Compensation for courses and training
• Day off for a birthday
• Flexible work schedule
• Regular salary reviews
• Salary paid at a favorable rate
• Non-toxic work environment, free of bureaucracy
• Stable salary payment

Join a fast-growing team at the forefront of the iGaming industry, where your expertise will directly contribute to the company's growth and success.

BigD is seeking a talented proactive and results-driven Account Manager to manage and develop relationships with VIP players. The role focuses on retention, revenue and deposit growth, and delivering a high-quality, personalized customer experience.

Key Responsibilities

• Build and maintain strong relationships with VIP players
• Act as the main point of contact for assigned accounts
• Monitor player activity and proactively engage to increase retention and lifetime value (LTV)
• Identify player needs and provide tailored offers, bonuses, and experiences
• Execute and optimize VIP campaigns and promotions
• Track player behavior, segmentation, and performance metrics

Requirements

• Experience in VIP Account Management, VIP Management  in iGaming. 
• Strong communication and relationship-building skills
• Analytical mindset with the ability to interpret player data
• Experience working with CRM tools (e.g., Zendesk, Voiso)
• Ability to manage multiple accounts and prioritize effectively
• Fluent in Spanish (English are a plus)
• Flexibility to work in shifts if required

Key Skills

• Relationship management
• Negotiation and upselling
• Customer retention strategies
• Data-driven decision making
• Problem-solving and conflict resolution

Working conditions:

• Direct communication with the core TEAM
• 28 calendar days of vacation
• Paid sick leave
• Sports compensation
• Compensation for courses and training
• Day off for birthday
• Flexible work schedule
• Regular salary reviews
• Salary paid at a favorable rate
• Non-toxic work environment, free of bureaucracy
• Stable salary payment

We’re looking for a creative and data-driven SMM Manager to strengthen our brand presence across key social media platforms (with a focus on Instagram, Telegram) in the iGaming field.

Requirements

• 1–2+ years of proven SMM experience, preferably in iGaming / digital / affiliate industries; Working with LATAM markets will be a plus.
• Experience with managing Instagram, Telegram; Youtube, Facebook, Twitter will be a plus.
• Proven ability to produce 20+ high-quality posts monthly — from concept to final visuals and copy.
• Confident with photo/video tools and basic design principles (composition, typography, color).
• Data-driven approach to performance tracking and campaign optimization.
• Ability to quickly adapt and localize social trends for niche audiences.
• Excellent communication and teamwork.
• English — Upper-Intermediate or higher; Spanish will be a plus.

Responsibilities

• Develop and execute a social media strategy to grow brand awareness and engagement in the iGaming niche.
• Plan, create, and manage a content calendar (posts, stories, reels, interactive formats) aligned with marketing and product goals.
• Manage and grow social channels — primarily Instagram, Telegram, plus Youtube, Facebook, Twitter (X)
• Collaborate with designers, copywriters, and marketing teams to deliver engaging, on-brand visuals and copy.
• Track and analyze performance metrics, prepare reports, and optimize campaigns based on data.
• Identify and adapt new trends and formats to enhance audience engagement and visibility.
• Drive community interaction through creative campaigns — giveaways, tournaments, collaborations, and other initiatives.
• Coordinate with Product, CRM, and Design teams for timely and aligned content delivery.
  
  Working conditions:
• Direct communication with the core TEAM
• 28 calendar days of vacation
• Paid sick leave
• Sports compensation
• Compensation for courses and training
• Day off for birthday
• Flexible work schedule
• Regular salary reviews
• Salary paid at a favorable rate
• Non-toxic work environment, free of bureaucracy
• Stable salary payment

BigD is seeking a talented CRM manager/ iGaming to join our dynamic team. BigD is an iGaming operator (top brand). But that’s not all — we also have a thriving Affiliate Program, a handy Payment solution, and an AI user acquisition solution. We are a big family of over 500+ creative minds.

What to do:

Launch and analyze promotional campaigns for player activation, retention, and reactivation;

Hard skills
— Create targeted segments for campaigns using customer data;
— Formulate and test CRM hypotheses through A/B testing;
— Collaborate with design and content teams for promotion materials;
— Ensure timely promotions during significant events;
— Build automated customer retention funnels;
— Monitor key retention metrics weekly and monthly;
— Improve communication metrics.
— Background in gambling or betting;
— Experience with email service providers and CRM systems;
— Strong analytical skills with the ability to interpret data, analyze campaign performance, and provide actionable insights;
—Upper- Intermediate English proficiency.

Soft skills
— Ability to think creatively, strategically, identify and resolve problems;
— Excellent communication and collaboration skills.
— Proactive thinking

Will be a plus:

• Experience with GR8tech platform.

• Experience operating with the Spanish Latin America market.

   

Working conditions:

• Direct communication with the core TEAM
• 28 calendar days of vacation
• Paid sick leave
• Sports compensation
• Compensation for courses and training
• Day off for a birthday
• Flexible work schedule
• Regular salary reviews
• Salary paid at a favorable rate
• Non-toxic work environment, free of bureaucracy
• Stable salary payment

Join a fast-growing team at the forefront of the iGaming industry, where your expertise will directly contribute to the company's growth and success.

BigD is seeking a talented Senior Payments Manager/Head of Payments to join our dynamic team. BigD is an iGaming operator (top brand). But that’s not all — we also have a thriving Affiliate Program, a handy Payment solution, and an AI user acquisition solution. We are a big family of over 500+ creative minds.

Responsibilities:
 

• End-to-end ownership of payment performance (approval rate, conversion, rejections)
• Managing relationships with existing PSPs and local providers
• Optimising payment flows to reduce friction and improve conversion rates
• Handling reconciliations and payment reporting
• Onboarding new payment providers (including compliance processes)
• Analysis of local payment solutions (LATAM and other markets)
• Launching initiatives to reduce the cost of payments
• Collaborating with technical teams to ensure processing stability
• Handling chargebacks and risk mitigation
• Participating in resolving escalations and improving the customer experience
   

Requirements:
 

• 3–5+ years’ experience in payments iGaming vertical
• In-depth understanding of global payment systems and local market specifics
• Experience working with the LATAM market
• Strong knowledge of AML / KYC / Compliance / Risk
• Data-driven mindset + strong analytical skills
• Experience working with Excel / Tableau / BI tools
• Hands-on experience in resolving complex payment cases.
   

Working conditions:
 

• Direct communication with the core TEAM
• 28 calendar days of vacation
• Paid sick leave
• Sports compensation
• Compensation for courses and training
• Day off for birthday
• Flexible work schedule
• Regular salary reviews
• Salary paid at a favorable rate
• Non-toxic work environment, free of bureaucracy
• Stable salary payment

BigD is a rapidly expanding iGaming product company. We are currently looking for a People Partner to help us not only manage HR processes, but also focus on what matters most: staff retention, team development and a healthy workplace culture.
In this role, you will work closely with managers and teams, helping them build effective collaboration, boost employee engagement and reduce staff turnover. We are looking for an HR professional who thinks like a business partner, enjoys working with people and wants to influence processes, rather than just support them.
This is a great opportunity for a People Partner / HR Generalist who already has experience in retention or engagement and wants to develop within a product-focused environment.

Key responsibilities:
• Partnering with teams and managers on people management issues
• Working on employee retention and retaining key staff
• Conducting one-to-one meetings, stay interviews and exit interviews
• Supporting employees throughout their entire lifecycle within the company
• Fostering and developing engagement and corporate culture
• Advising managers on motivation, development and team management
• Analysing HR data and identifying opportunities to improve processes
• Participating in the launch and development of HR initiatives and internal programmes

Essential professional experience:
• At least 3 years’ experience as a People Partner / HR Business Partner / HR Generalist in the iGaming sector
• Experience with retention or engagement initiatives
• Understanding of the HR lifecycle
• Ability to work in a fast-paced environment
• Strong communication and empathy skills
• English at a level sufficient for business communication

Working conditions:
 

• Direct communication with the core TEAM
• 28 calendar days of vacation
• Paid sick leave
• Sports compensation
• Compensation for courses and training
• Day off for birthday
• Flexible work schedule
• Regular salary reviews
• Salary paid at a favorable rate
• Non-toxic work environment, free of bureaucracy
• Stable salary payment

Join a fast-growing team at the forefront of the iGaming industry, where your expertise will directly contribute to the company's growth and success.

BigD are seeking a proactive and motivated Machine Learning Engineer to join our vibrant team. As an ML Engineer, you will play a crucial role in designing, developing, and deploying scalable machine learning models, optimizing model performance, and bridging the gap between data science research and production environments. We are interested in a full-time position.

We invite those who are fired up to

— Design, train, and deploy ML models into production environments

— Optimize model performance, scalability, and latency for high-load services

— Develop and maintain ML pipelines (data ingestion, feature engineering, training, and evaluation)

— Implement MLOps practices to streamline model deployment, monitoring, and retraining

— Collaborate with Data Engineers to ensure high-quality data pipelines and feature stores

— Explore new ML techniques and frameworks to solve complex business problems

— Maintain comprehensive documentation for models, experiments, and production infrastructure

Essential professional experience

— 2+ years of professional experience in an ML Engineer or Data Scientist role with a focus on production systems

— Proficiency in Python and deep understanding of core ML libraries (e.g., Scikit-learn, Pandas, NumPy)

— Hands-on experience with deep learning frameworks (e.g., PyTorch or TensorFlow)

— Experience with production deployment of ML models (FastAPI, Flask, or similar)

— Strong experience with MLOps tools and workflow orchestration (e.g., MLflow, Airflow, Kubeflow)

— Solid knowledge of SQL and experience working with relational databases and data warehouses (PostgreSQL, AWS, etc.)

— Proficiency in containerization and cloud orchestration (Docker, Kubernetes, AWS/GCP/Azure)

— Strong foundation in statistics, probability, linear algebra, and machine learning theory

We also appreciate

— Self-motivated with a strong ownership mentality and ability to deliver results independently

— Excellent problem-solving skills and attention to detail

— Ability to translate business requirements into technical ML solutions

— Strong communication skills for cross-functional collaboration with product and engineering teams

Working conditions:

• Direct communication with the core TEAM
• 28 calendar days of vacation
• Paid sick leave
• Sports compensation
• Compensation for courses and training
• Day off for birthday
• Flexible work schedule
• Regular salary reviews
• Salary paid at a favorable rate
• Non-toxic work environment, free of bureaucracy

• Stable salary payment

   

Join a fast-growing team at the forefront of the iGaming industry, where your expertise will directly contribute to the company's growth and success.

BigD is looking for a talented Customer Support Specialist to join our dynamic team.
BigD is a leading operator focused on the LATAM market (one of the top brands). But that’s not all — we also run a thriving Affiliate Program, a convenient Payment Solution, and an AI-based User Acquisition platform. We’re a big family of over 500 creative minds.

Working Conditions

• Current shifts: 08:00–16:00, 16:00–00:00, 18:00–02:00, 00:00–08:00
• Main shift pattern: 4/2 (4 working days / 2 days off), with minor variations possible
• Shifts per month: 20–22
• Performance evaluated through KPIs and quality control of service within the team
• Opportunity for career growth within the team based on your performance and success as an agent
• Tier system: as you progress, you may be promoted to Mid/Senior level with corresponding salary increase and bonuses

Requirements

• Sociability and friendly communication
• Stress resilience and empathy
• Language skills (spoken and written): Spanish: C1–C2, English: B1–B2
• Multitasking skills
• Basic experience with CRM systems, customer databases or ticketing tools
• Time zone of residence: LATAM (GMT-4, GMT-5)
• Availability to regularly work any shift within a 24/7 schedule
• Ability to search for information and solve problems quickly
• Willingness to communicate with customers via voice (a phone channel may be added in the future)
• Communication channels: chat, messaging, email, IP telephony (in the future)
• Clear, understandable, and correct oral and written communication
• Fast typing skills

Tasks and Objectives

• Handle incoming and outgoing customer communications in accordance with company standards (KPIs, SLAs, quality levels, etc.)
• Communicate with colleagues both within and outside the customer support team (other departments, partners, etc.)
• Prepare reports and analyses related to your responsibilities and current activities
• Mentor new team members during their onboarding and training period
• Keep the knowledge base and regulations up to date based on current processes
• Participate in the improvement of processes and service quality within the team

What we offer:

• Direct communication with the core TEAM.
• 28 calendar days of vacation.
• Paid sick leave.
• Sports compensation.
• Training and course compensation.
• Birthday day off.
• Flexible working hours.
• Regular salary reviews.
• Favorable salary payment terms.
• A non-toxic, bureaucracy-free work environment.
• Stable salary payments.

Join a fast-growing team at the forefront of online gaming, where your expertise will directly contribute to the company’s growth and success.

Big Dream Team шукає Media Buyer’а

Ми відкрили позицію для медіабаєра, який вміє працювати через аналітику, гіпотези та масштаб, а не інтуїцію.

Що пропонуємо:
 - Ставка від $1500 + %
 - Основний фокус — ЛатАм (іспаномовний ринок)
 - Віддалений та гнучкий формат роботи
 - Ексклюзивні капи з прямими рекламодавцями на ринку ЛатАм


Що для нас важливо:
 - 2+ роки досвіду в медіабаїнгу
(iGaming / беттінг)
 - Досвід роботи з TikTok трафіком
 - Глибоке розуміння ринку Латинської Америки
 - Впевнене володіння Keitaro, PWA-сервісами та суміжними інструментами
 - Уміння аналізувати, оптимізувати й масштабувати кампанії
 - Системне мислення, робота з KPI та гіпотезами