Bigd

BigD is seeking a talented CRM manager/ iGaming to join our dynamic team. BigD is an iGaming operator (top brand). But that’s not all — we also have a thriving Affiliate Program, a handy Payment solution, and an AI user acquisition solution. We are a big family of over 500+ creative minds.

What to do:

Launch and analyze promotional campaigns for player activation, retention, and reactivation;

Hard skills
— Create targeted segments for campaigns using customer data;
— Formulate and test CRM hypotheses through A/B testing;
— Collaborate with design and content teams for promotion materials;
— Ensure timely promotions during significant events;
— Build automated customer retention funnels;
— Monitor key retention metrics weekly and monthly;
— Improve communication metrics.
— Background in gambling or betting;
— Experience with email service providers and CRM systems;
— Strong analytical skills with the ability to interpret data, analyze campaign performance, and provide actionable insights;
—Upper- Intermediate English proficiency.

Soft skills
— Ability to think creatively, strategically, identify and resolve problems;
— Excellent communication and collaboration skills.
— Proactive thinking

Will be a plus:

• Experience with GR8tech platform.
• Experience operating with the Spanish Latin America market.
• Spanish A1+
• Located in Limassol

Working conditions:

• Direct communication with the core TEAM
• 28 calendar days of vacation
• Paid sick leave
• Sports compensation
• Compensation for courses and training
• Day off for a birthday
• Flexible work schedule
• Regular salary reviews
• Salary paid at a favorable rate
• Non-toxic work environment, free of bureaucracy
• Stable salary payment

Join a fast-growing team at the forefront of the iGaming industry, where your expertise will directly contribute to the company's growth and success.

BigD is seeking a talented Project / Delivery Manager (Middle) to join our dynamic team. BigD is an iGaming operator (top brand). But that’s not all — we also have a thriving Affiliate Program, a handy Payment solution, and an AI user acquisition solution. We are a big family of over 500+ creative minds.

Responsibilities:

• Manage projects related to websites and landing pages, apps
• Coordinate work across different departments (design,marketing, development, etc.)
• Ensure tasks are delivered on time
• Gather, organize, and share information across teams
• Monitor deadlines and the quality of work
• Identify bottlenecks in processes and suggest improvements

Requirements:

• At least 2 years of experience as a Project/Delivery Manager or in a related role
• Middle-level experience (ability to work independently + understanding of processes)
• Experience with web projects (websites, landing pages, apps)
• Strong communication skills — ability to bring teams together
• Organized and accountable for results
• Experience in the gambling industry is a plus, but not required

Working conditions:
 

• Direct communication with the core TEAM
• 28 calendar days of vacation
• Paid sick leave
• Sports compensation
• Compensation for courses and training
• Day off for birthday
• Flexible work schedule
• Regular salary reviews
• Salary paid at a favorable rate
• Non-toxic work environment, free of bureaucracy
• Stable salary payment

BigD is seeking a talented Head of VIP to join our dynamic team. BigD is an iGaming operator (top brand). But that’s not all — we also have a thriving Affiliate Program, a handy Payment solution, and an AI user acquisition solution. We are a big family of over 500+ creative minds.

Responsibilities:
 

• Managing the VIP host team
• Implementing processes and a communication plan for VIP clients
• Overseeing the quality of service provided to VIP clients
• Responsibility for key performance indicators relating to VIP client development and LTV growth
• Introducing new communication channels with VIP clients
• Organising gifts
   

Requirements:
 

• Experience in a similar role within the iGaming sector – a must
• Proven track record of successfully developing a VIP client base and increasing VIP client spend
• Experience working with Latin American markets would be an advantage
   

Working conditions:
 

• Direct communication with the core TEAM
• 28 calendar days of vacation
• Paid sick leave
• Sports compensation
• Compensation for courses and training
• Day off for birthday
• Flexible work schedule
• Regular salary reviews
• Salary paid at a favorable rate
• Non-toxic work environment, free of bureaucracy
• Stable salary payment

BigD is seeking a talented Senior Payments Manager/Head of Payments to join our dynamic team. BigD is an iGaming operator (top brand). But that’s not all — we also have a thriving Affiliate Program, a handy Payment solution, and an AI user acquisition solution. We are a big family of over 500+ creative minds.

Responsibilities:
 

• End-to-end ownership of payment performance (approval rate, conversion, rejections)
• Managing relationships with existing PSPs and local providers
• Optimising payment flows to reduce friction and improve conversion rates
• Handling reconciliations and payment reporting
• Onboarding new payment providers (including compliance processes)
• Analysis of local payment solutions (LATAM and other markets)
• Launching initiatives to reduce the cost of payments
• Collaborating with technical teams to ensure processing stability
• Handling chargebacks and risk mitigation
• Participating in resolving escalations and improving the customer experience
   

Requirements:
 

• 3–5+ years’ experience in payments iGaming vertical
• In-depth understanding of global payment systems and local market specifics
• Experience working with the LATAM market
• Strong knowledge of AML / KYC / Compliance / Risk
• Data-driven mindset + strong analytical skills
• Experience working with Excel / Tableau / BI tools
• Hands-on experience in resolving complex payment cases.
   

Working conditions:
 

• Direct communication with the core TEAM
• 28 calendar days of vacation
• Paid sick leave
• Sports compensation
• Compensation for courses and training
• Day off for birthday
• Flexible work schedule
• Regular salary reviews
• Salary paid at a favorable rate
• Non-toxic work environment, free of bureaucracy
• Stable salary payment

BigD is a rapidly expanding iGaming product company. We are currently looking for a People Partner to help us not only manage HR processes, but also focus on what matters most: staff retention, team development and a healthy workplace culture.
In this role, you will work closely with managers and teams, helping them build effective collaboration, boost employee engagement and reduce staff turnover. We are looking for an HR professional who thinks like a business partner, enjoys working with people and wants to influence processes, rather than just support them.
This is a great opportunity for a People Partner / HR Generalist who already has experience in retention or engagement and wants to develop within a product-focused environment.

Key responsibilities:
• Partnering with teams and managers on people management issues
• Working on employee retention and retaining key staff
• Conducting one-to-one meetings, stay interviews and exit interviews
• Supporting employees throughout their entire lifecycle within the company
• Fostering and developing engagement and corporate culture
• Advising managers on motivation, development and team management
• Analysing HR data and identifying opportunities to improve processes
• Participating in the launch and development of HR initiatives and internal programmes

Essential professional experience:
• At least 3 years’ experience as a People Partner / HR Business Partner / HR Generalist in the iGaming sector
• Experience with retention or engagement initiatives
• Understanding of the HR lifecycle
• Ability to work in a fast-paced environment
• Strong communication and empathy skills
• English at a level sufficient for business communication

Working conditions:
 

• Direct communication with the core TEAM
• 28 calendar days of vacation
• Paid sick leave
• Sports compensation
• Compensation for courses and training
• Day off for birthday
• Flexible work schedule
• Regular salary reviews
• Salary paid at a favorable rate
• Non-toxic work environment, free of bureaucracy
• Stable salary payment

Join a fast-growing team at the forefront of the iGaming industry, where your expertise will directly contribute to the company's growth and success.

BigD are seeking a proactive and motivated Machine Learning Engineer to join our vibrant team. As an ML Engineer, you will play a crucial role in designing, developing, and deploying scalable machine learning models, optimizing model performance, and bridging the gap between data science research and production environments. We are interested in a full-time position.

We invite those who are fired up to

— Design, train, and deploy ML models into production environments

— Optimize model performance, scalability, and latency for high-load services

— Develop and maintain ML pipelines (data ingestion, feature engineering, training, and evaluation)

— Implement MLOps practices to streamline model deployment, monitoring, and retraining

— Collaborate with Data Engineers to ensure high-quality data pipelines and feature stores

— Explore new ML techniques and frameworks to solve complex business problems

— Maintain comprehensive documentation for models, experiments, and production infrastructure

Essential professional experience

— 2+ years of professional experience in an ML Engineer or Data Scientist role with a focus on production systems

— Proficiency in Python and deep understanding of core ML libraries (e.g., Scikit-learn, Pandas, NumPy)

— Hands-on experience with deep learning frameworks (e.g., PyTorch or TensorFlow)

— Experience with production deployment of ML models (FastAPI, Flask, or similar)

— Strong experience with MLOps tools and workflow orchestration (e.g., MLflow, Airflow, Kubeflow)

— Solid knowledge of SQL and experience working with relational databases and data warehouses (PostgreSQL, AWS, etc.)

— Proficiency in containerization and cloud orchestration (Docker, Kubernetes, AWS/GCP/Azure)

— Strong foundation in statistics, probability, linear algebra, and machine learning theory

We also appreciate

— Self-motivated with a strong ownership mentality and ability to deliver results independently

— Excellent problem-solving skills and attention to detail

— Ability to translate business requirements into technical ML solutions

— Strong communication skills for cross-functional collaboration with product and engineering teams

Working conditions:

• Direct communication with the core TEAM
• 28 calendar days of vacation
• Paid sick leave
• Sports compensation
• Compensation for courses and training
• Day off for birthday
• Flexible work schedule
• Regular salary reviews
• Salary paid at a favorable rate
• Non-toxic work environment, free of bureaucracy

• Stable salary payment

   

Join a fast-growing team at the forefront of the iGaming industry, where your expertise will directly contribute to the company's growth and success.

BigD is looking for a talented Customer Support Specialist to join our dynamic team.
BigD is a leading operator focused on the LATAM market (one of the top brands). But that’s not all — we also run a thriving Affiliate Program, a convenient Payment Solution, and an AI-based User Acquisition platform. We’re a big family of over 500 creative minds.

Working Conditions

• Current shifts: 08:00–16:00, 16:00–00:00, 18:00–02:00, 00:00–08:00
• Main shift pattern: 4/2 (4 working days / 2 days off), with minor variations possible
• Shifts per month: 20–22
• Performance evaluated through KPIs and quality control of service within the team
• Opportunity for career growth within the team based on your performance and success as an agent
• Tier system: as you progress, you may be promoted to Mid/Senior level with corresponding salary increase and bonuses

Requirements

• Sociability and friendly communication
• Stress resilience and empathy
• Language skills (spoken and written): Spanish: C1–C2, English: B1–B2
• Multitasking skills
• Basic experience with CRM systems, customer databases or ticketing tools
• Time zone of residence: LATAM (GMT-4, GMT-5)
• Availability to regularly work any shift within a 24/7 schedule
• Ability to search for information and solve problems quickly
• Willingness to communicate with customers via voice (a phone channel may be added in the future)
• Communication channels: chat, messaging, email, IP telephony (in the future)
• Clear, understandable, and correct oral and written communication
• Fast typing skills

Tasks and Objectives

• Handle incoming and outgoing customer communications in accordance with company standards (KPIs, SLAs, quality levels, etc.)
• Communicate with colleagues both within and outside the customer support team (other departments, partners, etc.)
• Prepare reports and analyses related to your responsibilities and current activities
• Mentor new team members during their onboarding and training period
• Keep the knowledge base and regulations up to date based on current processes
• Participate in the improvement of processes and service quality within the team

What we offer:

• Direct communication with the core TEAM.
• 28 calendar days of vacation.
• Paid sick leave.
• Sports compensation.
• Training and course compensation.
• Birthday day off.
• Flexible working hours.
• Regular salary reviews.
• Favorable salary payment terms.
• A non-toxic, bureaucracy-free work environment.
• Stable salary payments.

Join a fast-growing team at the forefront of online gaming, where your expertise will directly contribute to the company’s growth and success.

BigD is seeking a talented Strong Junior/Middle Backend developer to join our dynamic team. BigD is an iGaming operator focused on the LATAM (top brand). But that’s not all — we also have a thriving Affiliate Program, a handy Payment solution, and an AI user acquisition solution. We are a big family of over 500+ creative minds.

What to do:

• Develop and maintain backend services using Nest.js and TypeScript.
• Design and implement RESTful/GraphQL APIs for internal and external use.
• Work with message brokers (RabbitMQ / Kafka) to handle asynchronous communication and event-driven processes.
• Build and optimize database schemas in PostgreSQL and MongoDB.
• Use Redis for caching and data optimization (good to have).
• Ensure application performance, scalability, and reliability in a high-load environment.
• Write unit and integration tests to maintain code quality.
• Participate in code reviews and contribute to team knowledge sharing.
• Collaborate with frontend developers, DevOps, and product managers to deliver features on time.
• Troubleshoot and debug production issues.
   

We are looking for:

• 1.5–3 years of commercial experience as a Backend Developer (Node.js / Nest.js).
• Strong knowledge of TypeScript and JavaScript (ES6+).
• Experience with Nest.js or other Node.js frameworks.
• Hands-on experience with RabbitMQ or Kafka.
• Solid knowledge of SQL (PostgreSQL) and NoSQL (MongoDB).
• Basic understanding of Redis (or willingness to learn).
• Understanding of microservices architecture and event-driven systems.
• Familiarity with Docker, CI/CD pipelines, and cloud environments (AWS/GCP/Azure is a plus).
• Knowledge of software design principles (SOLID, clean code).
• Experience with Git and collaborative workflows (GitFlow, Pull Requests).
  
  Working conditions:
• Direct communication with the core TEAM
• 28 calendar days of vacation
• Paid sick leave
• Sports compensation
• Compensation for courses and training
• Day off for birthday
• Flexible work schedule
• Regular salary reviews
• Salary paid at a favorable rate
• Non-toxic work environment, free of bureaucracy
• Stable salary payment

Big Dream Team шукає Media Buyer’а

Ми відкрили позицію для медіабаєра, який вміє працювати через аналітику, гіпотези та масштаб, а не інтуїцію.

Що пропонуємо:
 - Ставка від $1500 + %
 - Основний фокус — ЛатАм (іспаномовний ринок)
 - Віддалений та гнучкий формат роботи
 - Ексклюзивні капи з прямими рекламодавцями на ринку ЛатАм
 - Повна інфраструктура з вибудованими процесами від A до Z

Що для нас важливо:
 - 2+ роки досвіду в медіабаїнгу
(iGaming / беттінг — плюс, але не обмеження)
 - Досвід роботи з TikTok трафіком
 - Глибоке розуміння ринку Латинської Америки
 - Впевнене володіння Keitaro, PWA-сервісами та суміжними інструментами
 - Уміння аналізувати, оптимізувати й масштабувати кампанії
 - Системне мислення, робота з KPI та гіпотезами