Bigd

BigD is seeking a talented Media Buyer to join our dynamic team. BigD is an iGaming operator focused on the LATAM (top brand). But that’s not all — we also have a thriving Affiliate Program, a handy Payment solution, and an AI user acquisition solution. We are a big family of over 500+ creative minds.

What to do:
 

- Develop, launch, and optimize paid traffic campaigns (FB)

- Identify and test new traffic sources

- Monitor and analyze key performance metrics (CPI, CPA, CPM) 

- Implement A/B testing strategies for ad creatives, targeting, and landing pages

- Manage budgets efficiently to ensure profitability and scalability

- Collaborate with the creative team to develop high-converting ad creatives

- Stay up-to-date with trends in media buying

We are looking for:

- 3+ years in media buying, preferably in iGaming, betting

- Strong understanding of the Spanish LATAM market 

- Ability to track, analyze, and optimize performance metrics

- Familiarity with tracking platforms (Voluum, KT, AppsFlyer, etc.)

- Ability to work independently, make data-driven decisions, and scale successful campaigns

Working conditions:

• Direct communication with the core TEAM
• 28 calendar days of vacation
• Paid sick leave
• Sports compensation
• Compensation for courses and training
• Day off for birthday
• Flexible work schedule
• Regular salary reviews
• Salary paid at a favorable rate
• Non-toxic work environment, free of bureaucracy
• Stable salary payment

Location: Remote / Flexible (Supporting a top-tier LATAM iGaming Brand)

Are you a fraud-fighting expert who loves deconstructing complex patterns? Do you thrive on building systems from the ground up and outsmarting the latest industry "schemes"?

At BigD, we’re a leading iGaming operator in the LATAM market, and we’re looking for a sharp, autonomous Senior Risk & Fraud Specialist to join our team. This isn’t just a monitoring role; you’ll be the architect of our internal Risk & Anti-Fraud processes, building the department from scratch with a clear path toward a leadership position.

💡 The Core Focus

Your mission is to build and scale our internal Risk & Anti-Fraud infrastructure. You will protect the business by creating a robust control system that monitors both player behavior (casino operations) and affiliate traffic quality.

What You’ll Do:

• Gameplay Analysis: Dive deep into player activity, analyze betting patterns, and shut down bonus abuse and sophisticated fraud schemes.
• Traffic Integrity: Implement solutions to monitor affiliate traffic, identifying "shady" mixes (like masking Facebook traffic as SEO) and validating test cohorts.
• Tech Integration: Take the wheel with tools like SumSub (KYC) and SEON, automating verification processes to keep things fast and secure.
• Team Building: Design the team structure, lead the hiring of specialists, and draft the company’s official risk management policies.
• Data Reporting: Keep us informed with daily and weekly insights on new launches and active campaign performance.

✅ Who You Are:

• Experienced: You have 3+ years of dedicated Risk Management / Anti-Fraud experience specifically within the iGaming (Gambling) industry.
• Knowledgeable: You have a deep understanding of wagering mechanics, player psychology, and how traffic manipulation works.
• Tech-Savvy: You’ve worked hands-on with KYC/AML platforms and are comfortable analyzing large datasets to find the "needle in the haystack."
• Independent: You are a confident decision-maker when it comes to payouts and can clearly explain business risks to stakeholders.
• Communicative: Your English is B1+ or higher, allowing you to collaborate effectively with our international team.

✨ Your Rewards & Environment:

• Growth: Join a high-energy, ambitious team that values your expertise and skips the corporate red tape.
• Compensation: Competitive salary with regular reviews to match your growth.
• Balance: 28 calendar days of annual leave plus paid sick leave.
• Development: We believe in you—compensation for courses, training, and professional development is on us.
• Flexibility: A remote-first culture with a flexible schedule that respects your lifestyle.

If you’re ready to build the gold standard of fraud prevention in a high-growth environment, we want to hear from you! 🧡

Location: Remote / Flexible (Supporting a top-tier iGaming Brand)

Are you a master of relationship building who understands the psychology of high-stakes players? Do you know how to turn a single big win into a lifetime of loyalty through bespoke service and data-driven retention?

At BigD, we are looking for a sophisticated, results-oriented Senior VIP CRM & Retention Manager. This is not a support position; it is a strategic commercial role. You will be the architect of our most valuable player segment, responsible for delivering an exclusive experience while strategically maximizing Lifetime Value (LTV) through advanced CRM methodologies.

💎 The Core Focus

Your mission is to own the VIP lifecycle. You will act as a high-level account manager for our elite players, ensuring their journey with BigD is seamless and highly rewarding. You will bridge the gap between high-touch relationship management and analytical CRM execution.

🚀 What You’ll Do

• Strategic Portfolio Management: Manage a dedicated portfolio of high-value accounts, focusing on increasing player activity, share of wallet, and long-term loyalty.
• Lifecycle CRM Execution: Design and deploy personalized retention journeys. You will move beyond generic offers, creating bespoke incentives that resonate with individual player profiles.
• Aggressive Churn Mitigation: Use real-time data to identify "at-risk" VIPs. You will implement immediate, high-impact "save" strategies and conduct outbound re-activation campaigns.
• Financial Performance & ROI: Oversee player P&L. You are responsible for balancing player satisfaction with strict Reinvestment Rate (RR) controls and NGR targets.
• VIP Advocacy: Negotiate with internal teams (Payments, Anti-Fraud, Product) to secure priority service for your players, ensuring their experience is frictionless and "white-glove."
• Advanced Analytics: Regularly audit player behavior. You will report on portfolio health, turnover trends, and the ROI of your custom bonus strategies.

✅ Who You Are

• iGaming Veteran: You have 3+ years of dedicated experience in VIP Management or Senior CRM Retention specifically within the gambling/betting industry.
• The Negotiator: You understand the high-roller mindset. You know how to handle complex demands and high-pressure negotiations while maintaining professional boundaries and company profitability.
• Mathematically Minded: You are highly analytical. You don't just "give bonuses"—you understand RTP, GGR, and NGR, and you use these metrics to drive every decision.
• CRM Power User: You are experienced with CRM segmentation tools and understand how to automate and personalize communication at scale.
• Elite Communicator: Your English is C1 (Advanced) or higher. You are persuasive, empathetic, and capable of building trust with sophisticated, high-net-worth individuals.
• Business-Driven: You are a self-starter who treats your player portfolio like your own business, making autonomous decisions on reinvestments to drive growth.

✨ Your Rewards & Environment

• Impact: Join a high-energy, ambitious team at BigD that skips the corporate red tape and rewards direct impact on revenue.
• Compensation: Competitive salary with a bonus scheme tied directly to the Retention performance of your VIP portfolio.
• Wellness: 28 calendar days of annual leave plus paid sick leave_ other benefits
• Growth: We invest in our people—compensation for professional courses, training, and industry events is part of the package.
• Flexibility: A remote-first culture that values results and strategic output over "clock-in" times.

If you’re ready to redefine VIP Retention in a high-growth environment, we want to hear from you! 💎