Bigd

We’re looking for a creative and data-driven SMM Manager to strengthen our brand presence across key social media platforms (with a focus on Instagram, Telegram) in the iGaming field.

Requirements

• 1–2+ years of proven SMM experience, preferably in iGaming / digital / affiliate industries; Working with LATAM markets will be a plus.
• Experience with managing Instagram, Telegram; Youtube, Facebook, Twitter will be a plus.
• Proven ability to produce 20+ high-quality posts monthly — from concept to final visuals and copy.
• Confident with photo/video tools and basic design principles (composition, typography, color).
• Data-driven approach to performance tracking and campaign optimization.
• Ability to quickly adapt and localize social trends for niche audiences.
• Excellent communication and teamwork.
• English — Upper-Intermediate or higher; Spanish will be a plus.

Responsibilities

• Develop and execute a social media strategy to grow brand awareness and engagement in the iGaming niche.
• Plan, create, and manage a content calendar (posts, stories, reels, interactive formats) aligned with marketing and product goals.
• Manage and grow social channels — primarily Instagram, Telegram, plus Youtube, Facebook, Twitter (X)
• Collaborate with designers, copywriters, and marketing teams to deliver engaging, on-brand visuals and copy.
• Track and analyze performance metrics, prepare reports, and optimize campaigns based on data.
• Identify and adapt new trends and formats to enhance audience engagement and visibility.
• Drive community interaction through creative campaigns — giveaways, tournaments, collaborations, and other initiatives.
• Coordinate with Product, CRM, and Design teams for timely and aligned content delivery.
  
  Working conditions:
• Direct communication with the core TEAM
• 28 calendar days of vacation
• Paid sick leave
• Sports compensation
• Compensation for courses and training
• Day off for birthday
• Flexible work schedule
• Regular salary reviews
• Salary paid at a favorable rate
• Non-toxic work environment, free of bureaucracy
• Stable salary payment

BigD is seeking a talented QC Manager (Quality Control Manager) to join our dynamic team. BigD is an iGaming operator (top brand). But that’s not all — we also have a thriving Affiliate Program, a handy Payment solution, and an AI user acquisition solution. We are a big family of over 500+ creative minds.
 

Responsibilities:

• Onboarding and training of new Client Service team members
• Development of training programs for the Client Service department
• Participation in the development of metrics, KPI systems, and evaluation matrices tailored to communication channels/types (phone, chat, email, feedback forms)
• Evaluation and monthly monitoring of consultation quality and overall performance across all communication channels for all team members (in collaboration with Supervisors)
• Writing and implementing scripts for communication processes
• Collaboration with Client Service management (Supervisors, Head of Department)
  Preparation of reports, analytics, and performance indicators for the Client Service department
• Other tasks as needed
   

Candidate Profile:
Minimum 2 years of experience as a QC Manager or Supervisor in Support teams
Strong aptitude for training and mentoring newcomers
Open and empathetic personality, but with a strong internal core (able to resist manipulation or pressure from agents during evaluation processes)
Punctual, responsible, and detail-oriented, with the ability to work autonomously when given clear objectives
Strong analytical thinking
Ability to work with large volumes of information
Spanish language: Fluent/Native speaker preferred
English language: Upper-Intermediate to Advanced level (B2–C1) preferred
Preferred location: Chile or countries with similar time zones (e.g., Peru, Ecuador, Argentina) — the candidate must be available to conduct regular feedback sessions during those time zones
Willingness to occasionally provide feedback outside their own working hours (e.g., before 08:00 or after 18:00), due to night and late shifts
Experience in the iGaming industry is highly desirable and will be considered a strong advantage

Conditions:
 

Work schedule: preferably 4/2 rotational shifts (aligned with Support team schedule); however, a standard 5/2 schedule (Mon–Fri) is also possible — 8-hour workdays (e.g., 08:00–16:00, 09:00–17:00, or 10:00–18:00)
KPI bonuses
 

Working conditions:
• Direct communication with the core TEAM
• 28 calendar days of vacation
• Paid sick leave
• Sports compensation
• Compensation for courses and training
• Day off for birthday
• Flexible work schedule
• Regular salary reviews
• Salary paid at a favorable rate
• Non-toxic work environment, free of bureaucracy
• Stable salary payment

Join a fast-growing team at the forefront of the iGaming industry, where your expertise will directly contribute to the company's growth and success.

BigD is seeking a talented Senior Payments Manager/Head of Payments to join our dynamic team. BigD is an iGaming operator (top brand). But that’s not all — we also have a thriving Affiliate Program, a handy Payment solution, and an AI user acquisition solution. We are a big family of over 500+ creative minds.

Responsibilities:
 

• End-to-end ownership of payment performance (approval rate, conversion, rejections)
• Managing relationships with existing PSPs and local providers
• Optimising payment flows to reduce friction and improve conversion rates
• Handling reconciliations and payment reporting
• Onboarding new payment providers (including compliance processes)
• Analysis of local payment solutions (LATAM and other markets)
• Launching initiatives to reduce the cost of payments
• Collaborating with technical teams to ensure processing stability
• Handling chargebacks and risk mitigation
• Participating in resolving escalations and improving the customer experience
   

Requirements:
 

• 3–5+ years’ experience in payments iGaming vertical
• In-depth understanding of global payment systems and local market specifics
• Experience working with the LATAM market
• Strong knowledge of AML / KYC / Compliance / Risk
• Data-driven mindset + strong analytical skills
• Experience working with Excel / Tableau / BI tools
• Hands-on experience in resolving complex payment cases.
   

Working conditions:
 

• Direct communication with the core TEAM
• 28 calendar days of vacation
• Paid sick leave
• Sports compensation
• Compensation for courses and training
• Day off for birthday
• Flexible work schedule
• Regular salary reviews
• Salary paid at a favorable rate
• Non-toxic work environment, free of bureaucracy
• Stable salary payment

BigD is seeking a talented Project / Delivery Manager (Middle) to join our dynamic team. BigD is an iGaming operator (top brand). But that’s not all — we also have a thriving Affiliate Program, a handy Payment solution, and an AI user acquisition solution. We are a big family of over 500+ creative minds.

Responsibilities:

• Manage projects related to websites and landing pages, apps
• Coordinate work across different departments (design,marketing, development, etc.)
• Ensure tasks are delivered on time
• Gather, organize, and share information across teams
• Monitor deadlines and the quality of work
• Identify bottlenecks in processes and suggest improvements

Requirements:

• At least 2 years of experience as a Project/Delivery Manager or in a related role
• Middle-level experience (ability to work independently + understanding of processes)
• Experience with web projects (websites, landing pages, apps)
• Strong communication skills — ability to bring teams together
• Organized and accountable for results
• Experience in the gambling industry is a plus, but not required

Working conditions:
 

• Direct communication with the core TEAM
• 28 calendar days of vacation
• Paid sick leave
• Sports compensation
• Compensation for courses and training
• Day off for birthday
• Flexible work schedule
• Regular salary reviews
• Salary paid at a favorable rate
• Non-toxic work environment, free of bureaucracy
• Stable salary payment

BigD is seeking a talented CRM manager/ iGaming to join our dynamic team. BigD is an iGaming operator (top brand). But that’s not all — we also have a thriving Affiliate Program, a handy Payment solution, and an AI user acquisition solution. We are a big family of over 500+ creative minds.

What to do:

Launch and analyze promotional campaigns for player activation, retention, and reactivation;

Hard skills
— Create targeted segments for campaigns using customer data;
— Formulate and test CRM hypotheses through A/B testing;
— Collaborate with design and content teams for promotion materials;
— Ensure timely promotions during significant events;
— Build automated customer retention funnels;
— Monitor key retention metrics weekly and monthly;
— Improve communication metrics.
— Background in gambling or betting;
— Experience with email service providers and CRM systems;
— Strong analytical skills with the ability to interpret data, analyze campaign performance, and provide actionable insights;
—Upper- Intermediate English proficiency.

Soft skills
— Ability to think creatively, strategically, identify and resolve problems;
— Excellent communication and collaboration skills.
— Proactive thinking

Will be a plus:

• Experience with GR8tech platform.

• Experience operating with the Spanish Latin America market.

   

Working conditions:

• Direct communication with the core TEAM
• 28 calendar days of vacation
• Paid sick leave
• Sports compensation
• Compensation for courses and training
• Day off for a birthday
• Flexible work schedule
• Regular salary reviews
• Salary paid at a favorable rate
• Non-toxic work environment, free of bureaucracy
• Stable salary payment

Join a fast-growing team at the forefront of the iGaming industry, where your expertise will directly contribute to the company's growth and success.

BigD is looking for a proactive and motivated Middle QA Engineer to join our vibrant team. In this role, you will play a crucial part in ensuring product quality, designing testing processes, and bridging the gap between development and a bug-free production environment.
We are looking for a full-time teammate who takes pride in their work and has a strong ownership mentality.

📋 Responsibilities:

• Ensure high quality across all stages of the Software Development Life Cycle (SDLC).
• Create and maintain comprehensive test documentation (test plans, checklists, and test cases).
• Perform functional, regression, and integration testing.
• Collaborate closely with developers and product managers to identify, document, and track defects.
• Optimize testing workflows to improve team velocity and product stability.

⭐ We also appreciate:

• Proactivity: Self-motivated with a strong ownership mentality and the ability to deliver results independently.
• Analytical Mindset: Excellent problem-solving skills and a sharp attention to detail.
• Business Alignment: Ability to translate business requirements into technical QA solutions.
• Communication: Strong communication skills for cross-functional collaboration with product and engineering teams.

🎁 Working conditions:

• Direct Impact: Communication with the core TEAM and a non-toxic environment free of bureaucracy.
• Time Off: 28 calendar days of vacation + a day off for your Birthday.
• Health & Growth: Paid sick leave, sports compensation, and coverage for professional courses/training.
• Flexibility: Flexible work schedule to suit your rhythm.
• Financial Stability: Regular salary reviews and stable payments at a favorable rate.

BigD is seeking a talented SEO Specialist to join our dynamic team. BigD is an iGaming operator focused on the LATAM (top brand). But that’s not all — we also have a thriving Affiliate Program, a handy Payment solution, and an AI user acquisition solution. We are a big family of over 500+ creative minds.

What to do:

• SEO Promotion and Strategy Implementation for Projects
• Conducted technical SEO audits, identified issues, and implemented fixes to optimize site performance.
• Assist the link-building department in building and maintaining a high-quality backlink profile through proven link-building practices.
• Optimize website content for search engines while adhering to industry regulations and compliance guidelines.
• Collaborate with content writers to create engaging, keyword-rich, and conversion-focused content.
• Monitor, analyze, and report on website performance using advanced SEO tools.
• Stay ahead of industry trends, algorithm updates, and market competition to refine strategies.

We are looking for:

• At least 4 years of experience in SEO, within the iGaming industry.
• Expertise in SEO tools such as Ahrefs, SEMrush, Majestic, and Screaming Frog.
• Strong knowledge of on-page, off-page, and technical SEO for large-scale websites.
• Understating search engines ranking factors and staying up-to date with their changes
• A track record of improving rankings and driving organic growth, with examples of successful SEO campaigns in competitive markets.
• Solid understanding of affiliate marketing and its role in the gambling/gaming sector.
• Analytical mindset with experience in using Google Analytics, Search Console, and similar tools.
• Experience working with PBN (Private Blog Network) websites is an advantage.
• Understanding of Both White Hat and Black Hat SEO Methods

Will be a plus:

• Experience working with Latin America

Working conditions:

• Direct communication with the core TEAM
• 28 calendar days of vacation
• Paid sick leave
• Sports compensation
• Compensation for courses and training
• Day off for a birthday
• Flexible work schedule
• Regular salary reviews
• Salary paid at a favorable rate
• Non-toxic work environment, free of bureaucracy
• Stable salary payment

Join a fast-growing team at the forefront of the iGaming industry, where your expertise will directly contribute to the company's growth and success.

BigD is a rapidly expanding iGaming product company. We are currently looking for a People Partner to help us not only manage HR processes, but also focus on what matters most: staff retention, team development and a healthy workplace culture.
In this role, you will work closely with managers and teams, helping them build effective collaboration, boost employee engagement and reduce staff turnover. We are looking for an HR professional who thinks like a business partner, enjoys working with people and wants to influence processes, rather than just support them.
This is a great opportunity for a People Partner / HR Generalist who already has experience in retention or engagement and wants to develop within a product-focused environment.

Key responsibilities:
• Partnering with teams and managers on people management issues
• Working on employee retention and retaining key staff
• Conducting one-to-one meetings, stay interviews and exit interviews
• Supporting employees throughout their entire lifecycle within the company
• Fostering and developing engagement and corporate culture
• Advising managers on motivation, development and team management
• Analysing HR data and identifying opportunities to improve processes
• Participating in the launch and development of HR initiatives and internal programmes

Essential professional experience:
• At least 3 years’ experience as a People Partner / HR Business Partner / HR Generalist in the iGaming sector
• Experience with retention or engagement initiatives
• Understanding of the HR lifecycle
• Ability to work in a fast-paced environment
• Strong communication and empathy skills
• English at a level sufficient for business communication

Working conditions:
 

• Direct communication with the core TEAM
• 28 calendar days of vacation
• Paid sick leave
• Sports compensation
• Compensation for courses and training
• Day off for birthday
• Flexible work schedule
• Regular salary reviews
• Salary paid at a favorable rate
• Non-toxic work environment, free of bureaucracy
• Stable salary payment

Join a fast-growing team at the forefront of the iGaming industry, where your expertise will directly contribute to the company's growth and success.

BigD is seeking a talented proactive and results-driven Account Manager to manage and develop relationships with VIP players. The role focuses on retention, revenue and deposit growth, and delivering a high-quality, personalized customer experience.

Key Responsibilities

• Build and maintain strong relationships with VIP players
• Act as the main point of contact for assigned accounts
• Monitor player activity and proactively engage to increase retention and lifetime value (LTV)
• Identify player needs and provide tailored offers, bonuses, and experiences
• Execute and optimize VIP campaigns and promotions
• Track player behavior, segmentation, and performance metrics

Requirements

• Experience in VIP Account Management, VIP Management  in iGaming. 
• Strong communication and relationship-building skills
• Analytical mindset with the ability to interpret player data
• Experience working with CRM tools (e.g., Zendesk, Voiso)
• Ability to manage multiple accounts and prioritize effectively
• Fluent in Spanish (English are a plus)
• Flexibility to work in shifts if required

Key Skills

• Relationship management
• Negotiation and upselling
• Customer retention strategies
• Data-driven decision making
• Problem-solving and conflict resolution

Working conditions:

• Direct communication with the core TEAM
• 28 calendar days of vacation
• Paid sick leave
• Sports compensation
• Compensation for courses and training
• Day off for birthday
• Flexible work schedule
• Regular salary reviews
• Salary paid at a favorable rate
• Non-toxic work environment, free of bureaucracy
• Stable salary payment

Ми відкрили позицію для медіабаєра, який вміє працювати через аналітику, гіпотези та масштаб, а не інтуїцію.

Що для нас важливо:
 - 1+ роки досвіду з Google Ads  у вертикалі iGaming
 - Високе розуміння принципів роботи Google Ads, а також необхідної для вертикалі інфраструктури
 -Відмінні аналітичні навички, знання ключових метрик та їх взаємозв’язків: CPC, CPL, CPA, CTR, ROI.
 - Впевнене володіння Keitaro та суміжними інструментами
 - Досвід з мобільними застосунками Android / iOS;

Буде плюсом:
 - Робота з PWA додатками
 - Розуміння ринку Латинської Америки

Обов’язки:
 - Запуск, моніторинг і оптимізація кампаній Google Ads (PPC/ UAC / Demand Gen / Search)
 - Аналіз даних, оптимізація та масштабування кампанії для досягнення максимального ROI
 - Тестування нових ідей, стратегій і підходів
 - Робота з креативами та гіпотезами

 

Big Dream Team шукає Media Buyer (WhatsApp traffic)

Ми відкриваємо новий напрямок і шукаємо медіабаєра, який уже працював з WhatsApp як джерелом трафіку та вміє будувати зв’язки через аналітику, гіпотези і масштаб, а не інтуїцію.

Нам важлива людина, яка:

• вже запускала WhatsApp-трафік (white або інші вертикалі)
• розуміє, як працює user flow у месенджерах
• хоче перенести цей досвід у iGaming / gambling

Що пропонуємо:

• Ставка від $1500 + %
• Новий напрямок з можливістю впливати на процеси з нуля
• Віддалений та гнучкий формат роботи
• Доступ до ресурсів, командної експертизи та інфраструктури
• Можливість масштабувати успішні зв’язки в LATAM

Що для нас важливо:

• Досвід роботи з WhatsApp як каналом залучення трафіку
• Досвід у media buying (white або grey — ок)
• Розуміння воронок, прогріву та конверсії в месенджерах
• Уміння тестувати гіпотези і швидко знаходити робочі підходи
• Бажання працювати в iGaming вертикалі
• Самостійність і орієнтація на результат

Big Dream Team шукає Media Buyer’а

Ми відкрили позицію для медіабаєра, який вміє працювати через аналітику, гіпотези та масштаб, а не інтуїцію.

Що пропонуємо:
 - Ставка від $1500 + %
 - Основний фокус — ЛатАм (іспаномовний ринок)
 - Віддалений та гнучкий формат роботи
 - Ексклюзивні капи з прямими рекламодавцями на ринку ЛатАм


Що для нас важливо:
 - 2+ роки досвіду в медіабаїнгу
(iGaming / беттінг)
 - Досвід роботи з TikTok трафіком
 - Глибоке розуміння ринку Латинської Америки
 - Впевнене володіння Keitaro, PWA-сервісами та суміжними інструментами
 - Уміння аналізувати, оптимізувати й масштабувати кампанії
 - Системне мислення, робота з KPI та гіпотезами