BetVam

We are looking for a strong CRM / Retention Lead to join a new iGaming project at the pre-launch stage.
⭐ About BetVam

BetVam is a licensed Ukrainian iGaming operator currently in the active launch phase and building its core business processes from the ground up.

We are creating a modern betting and casino platform focused on long-term growth, excellent customer experience, operational excellence, and sustainable player value within a regulated market.

As we prepare for launch, we are looking for a CRM / Retention Lead who will build and lead the entire customer retention strategy, lifecycle communications, segmentation framework, loyalty initiatives, and CRM operations to maximize player engagement, retention, and lifetime value.

♠️ Position Details

Location: Kyiv (Office / Hybrid)

Employment Type: Full-time

Start Date: ASAP

Project Stage: Pre-launch, Product Launch Phase

What You Will Do

• Build and lead the CRM and Retention function from the ground up.
• Develop and execute customer retention strategies across online casino products.
• Create customer lifecycle journeys, automated campaigns, and retention programs.
• Design and manage segmentation strategies based on player behavior, activity, value, and risk profiles.
• Plan and execute multi-channel CRM campaigns through Email, SMS, Push Notifications, In-App Messaging, and other communication channels.
• Develop loyalty, bonus, reactivation, and VIP engagement initiatives.
• Monitor and optimize key retention metrics, including retention rate, churn rate, reactivation rate, player lifetime value (LTV), and campaign ROI.
• Analyze customer behavior and identify opportunities to improve engagement and retention.
• Work closely with Product, BI, Marketing, VIP, Customer Support, and Payments teams to enhance the customer experience.
• Establish CRM reporting frameworks, dashboards, and performance monitoring processes.
• Conduct A/B testing and campaign optimization to improve conversion and retention performance.
• Manage CRM calendars, communication plans, and promotional activities.
• Ensure compliance with responsible gaming and regulatory communication requirements.
• Participate in CRM platform selection, implementation, and optimization.

What Is Important for Us

• 3+ years of experience in CRM, Retention, Lifecycle Marketing, or Customer Engagement within the iGaming industry.
• Strong understanding of casino player behaviour and retention mechanics.
• Experience building and executing CRM strategies, customer journeys, and segmentation models.
• Proven experience managing Email, SMS, Push, and multi-channel communication campaigns.
• Strong analytical skills with the ability to interpret customer data and make data-driven decisions.
• Experience working with CRM platforms, marketing automation tools, and customer analytics systems.
• Deep understanding of retention KPIs including LTV, churn, reactivation, conversion, and engagement metrics.
• Experience managing bonuses, promotions, loyalty programs, and customer incentives.
• Ability to work independently and build CRM processes from scratch.
• Strong project management and stakeholder management skills.
• Ukrainian and/or Russian fluency.
• English proficiency at Intermediate (B2) level or higher.

Who We Are Looking For

We are looking for a strategic and data-driven CRM professional who understands how to build long-term player relationships and drive sustainable growth through retention.

The ideal candidate combines strong analytical thinking with hands-on campaign execution, understands the full customer lifecycle within iGaming, and can create personalized experiences that increase engagement, retention, and player value.

You should be comfortable working in a fast-paced startup environment, taking ownership of the CRM function from day one, and building scalable processes that support the successful launch and growth of BetVam.

We are looking for a Middle QA Automation Engineer with 2–4 years of experience to automate frontend user scenarios, monitor critical user journeys, configure Slack notifications, and validate key user flows within an iGaming product.

The primary focus of this role is browser-based end-to-end (E2E) testing, UI automation, synthetic monitoring, validation of critical user journeys, page availability monitoring, frontend error analysis, alert configuration, and leveraging AI tools to accelerate QA processes.

Responsibilities

• Automate user scenarios including:
  • Registration
  • Login
  • Password recovery
  • Page loading and navigation
  • Forms and modal windows
  • Bonus sections
  • Game lobby
  • Game launch
  • Demo and Real mode
  • Balance display
  • Deposit flow
  • UI-level payment journey
  • Pending, Success, and Failed payment status validation
  • Error message verification
• Configure scheduled automated checks and post-deployment smoke tests.
• Monitor critical pages and user journeys.
• Detect and report:
  • UI failures
  • Broken user flows
  • Form issues
  • Page availability problems
  • Game launch failures
• Configure and maintain Slack notifications for monitoring alerts.
• Capture screenshots and videos for failed test executions.
• Work with test accounts and test payment scenarios.

Tech Stack

• Playwright or Cypress
• JavaScript / TypeScript
• GitHub Actions, GitLab CI, or Jenkins
• Allure Report (or equivalent reporting tools)
• Browser Developer Tools
• Screenshots and video recording on test failures

Required Skills

• 2–4 years of experience in QA Automation.
• Strong experience writing E2E automated tests.
• Frontend/UI testing experience.
• Solid understanding of:
  • DOM
  • CSS/XPath selectors
  • Browser events
  • Cookies
  • localStorage / sessionStorage
  • Browser Console errors
  • Network tab analysis
• Experience creating reliable locators and maintaining stable test suites.
• Ability to troubleshoot flaky tests and manage test data effectively.

Payment Flow Validation

Candidates should be able to validate the frontend payment journey, including:

• Navigating to the deposit page
• Selecting a payment method
• Completing payment forms
• Handling redirects and payment iframes
• Verifying payment statuses
• Returning users to the website
• Validating UI balance updates
• Confirming proper error handling and messaging

Experience with casino or sports betting products is a strong advantage.

⭐ About BetVam

BetVam is a licensed Ukrainian iGaming operator currently in the active launch phase and building its core business processes from the ground up. We are building a modern betting and casino platform focused on long-term growth, excellent customer experience, operational excellence, and sustainable player value in a regulated market.

We are looking for a strong Anti-Fraud Lead to join a new iGaming project at the pre-launch stage.
⭐ About BetVam

BetVam is a new licensed Ukrainian iGaming operator currently in the active launch phase and building its core business processes from the ground up.

We are creating a modern betting and casino platform focused on long-term growth, excellent customer experience, operational excellence, and full compliance within a regulated market.

As we prepare for launch, we are looking for an experienced Anti-Fraud Lead who will establish and manage the company’s fraud prevention framework, helping protect the business from financial losses, bonus abuse, payment fraud, account takeovers, and other operational risks.
♠️ Position Details

Location: Kyiv (Office / Hybrid)

Employment Type: Full-time

Start Date: ASAP

Project Stage: Pre-launch, Product Launch Phase
What You Will Do

• Build and lead the anti-fraud function from the ground up during the project launch phase.
• Develop fraud prevention strategies, policies, and operational procedures across sportsbook and casino products.
• Implement fraud monitoring processes covering deposits, withdrawals, bonuses, promotions, player behavior, and payment transactions.
• Design and optimize fraud detection rules, risk scoring models, and alert systems.
• Investigate suspicious activities, fraudulent transactions, multi-accounting, bonus abuse, payment fraud, and account takeover attempts.
• Work closely with Payments, Risk, Compliance, AML, Customer Support, Product, and Finance teams to mitigate operational risks.
• Monitor key fraud metrics and prepare regular reports for management.
• Analyze fraud patterns and emerging threats and recommend proactive solutions.
• Collaborate with external providers and anti-fraud vendors to improve fraud detection capabilities.
• Participate in selecting and implementing fraud prevention tools and technologies.
• Establish fraud-related KPIs, reporting frameworks, and escalation procedures.
• Support regulatory compliance requirements related to fraud prevention and player protection.
• Train internal teams on fraud awareness, fraud indicators, and best practices.
  What Is Important for Us
• 3+ years of experience in Anti-Fraud, Risk Management, Fraud Prevention, or Payment Risk within the iGaming industry.
• Strong understanding of sportsbook and casino fraud schemes, bonus abuse, multi-accounting, chargebacks, payment fraud, and account security threats.
• Experience working with anti-fraud systems, fraud monitoring tools, and risk management platforms.
• Strong analytical skills with the ability to identify fraud patterns and investigate complex cases.
• Experience building fraud processes, rules, and operational controls.
• Understanding of payment processing, PSPs, chargebacks, and transaction monitoring.
• Knowledge of AML, KYC, responsible gaming, and regulatory requirements within regulated gambling markets.
• Advanced Excel skills and experience working with reporting and analytics tools.
• Ability to make risk-based decisions in a fast-paced environment.
• Strong communication and stakeholder management skills.
• Ukrainian and/or Russian fluency.
• English proficiency at Intermediate (B2) level or higher.
• Who We Are Looking For
• We are looking for a proactive and analytical professional who combines strong investigative skills with a business-oriented mindset.
• The ideal candidate has hands-on experience in iGaming fraud prevention, understands how fraud impacts revenue and customer experience, and can build effective anti-fraud processes from scratch. You should be comfortable working independently, making data-driven decisions, and collaborating across multiple departments during a fast-paced product launch.
• This role is ideal for someone who wants to take ownership of the entire anti-fraud function and play a key role in building a secure, scalable, and successful iGaming operation from day one.

We are looking for a strong PSP Lead to join a new iGaming project at the pre-launch stage.

About the role 

We are looking for an experienced and hands-on PSP Lead to join BetVam, a licensed Ukrainian iGaming operator currently in the pre-launch and product launch phase. This is a unique opportunity to build and own the entire payments ecosystem from the ground up. You will be responsible for developing payment strategies, onboarding and managing PSPs, banks, and payment providers, optimizing deposit and withdrawal performance, ensuring regulatory compliance, and creating a seamless customer payment experience. As a key member of the launch team, you will work closely with Product, Finance, Compliance, Risk, Operations, and Executive Management to establish scalable payment infrastructure that supports long-term business growth.

About BetVam

BetVam is a licensed Ukrainian iGaming operator focused on building a modern, scalable, and compliant betting and casino platform for long-term growth in regulated markets. We are creating a product centered around customer trust, operational excellence, innovation, and sustainable business performance within a highly regulated environment.

♠️

Location: Kyiv (office / hybrid)

Start: ASAP

Project Stage: pre-launch, product launch

What you’ll do (day to day) 

• Build and manage the entire payment ecosystem for the company from the ground up.
• Research, evaluate, negotiate, and onboard payment service providers (PSPs), banks, acquiring partners, and alternative payment methods.
• Develop and optimize deposit and withdrawal flows to maximize conversion rates and customer satisfaction.
• Design payment routing and cascading strategies to improve transaction approval rates and reduce processing costs.
• Monitor payment performance, including acceptance rates, transaction success rates, withdrawal processing times, chargebacks, and fraud indicators.
• Analyze payment data and identify opportunities to improve conversion, customer retention, and revenue.
• Manage relationships with PSPs, banks, fintech partners, and payment aggregators.
• Participate in commercial negotiations, contract discussions, and SLA management with payment providers.
• Work closely with Product and Development teams during payment integrations and launches.
• Collaborate with Compliance, AML, Risk, and Finance teams to ensure regulatory compliance and operational efficiency.
• Monitor payment market trends, competitor solutions, and emerging technologies within the iGaming industry.
• Create payment reporting frameworks, dashboards, and performance monitoring processes.
• Develop contingency plans and backup payment solutions to ensure business continuity.
• Support market expansion initiatives by identifying and implementing suitable payment solutions for future growth.

What you’ll need 

• 3+ years of experience in Payments, PSP Management, Payment Operations, or Fintech within the iGaming, Betting, Casino, Fintech, or E-commerce industries.
• Proven experience working with payment service providers, banks, acquirers, and alternative payment methods.
• Strong understanding of payment processing, acquiring, card schemes, transaction routing, and payment optimization.
• Experience managing deposits, withdrawals, chargebacks, fraud prevention, and payment risk.
• Solid analytical skills with the ability to interpret payment performance metrics and identify optimization opportunities.
• Experience negotiating commercial terms and contracts with PSPs and financial partners.
• Understanding of AML, KYC, regulatory compliance, and payment-related risk controls.
• Strong project management and stakeholder management skills.
• Ability to work independently and build processes from scratch in a fast-paced startup environment.
• Excellent communication and negotiation skills.
• English -  business level 

     Nice to have

• Previous experience launching payment infrastructure for a new iGaming operator.
• Experience working within regulated gambling markets.
• Existing network of PSP, banking, and fintech contacts in Ukraine and Eastern Europe.
• Knowledge of payment orchestration platforms and payment gateway solutions.
• Experience with anti-fraud tools, payment analytics platforms, and BI reporting tools.
• Experience supporting multi-market payment operations.
• Understanding of sportsbook and casino payment flows.

Ми шукаємо сильного Head of Affiliates у новий iGaming-проєкт на стадії pre-launch.

⭐ Про BetVam

BetVam — новий ліцензований український iGaming-проєкт, який знаходиться на етапі активного запуску та побудови ключових бізнес-процесів.

Ми створюємо продукт, орієнтований на довгострокове зростання, якісний клієнтський досвід та високі стандарти роботи на регульованому ринку.

Це роль для людини, яка вміє не просто працювати з партнерами, а будувати affiliate-напрямок з нуля: від пошуку й підключення ключових вебмайстрів, CPA / RevShare / Hybrid-моделей, трекінгу, аналітики та виплат — до контролю якості трафіку, окупності й масштабування каналу.

Нам потрібен сильний affiliate lead, який добре розуміє, як працює iGaming-бізнес зсередини: traffic sources, partner economics, tracking, attribution, quality of traffic, fraud patterns, retention impact, deal structures, payouts, reporting — і вміє побудувати партнерську систему, яка дає FTD, revenue і прогнозований ріст.

♠️

Локація: Київ (office / hybrid)

Старт: ASAP

Стадія проекту: pre-launch, запуск продукту

Що потрібно буде робити

• будувати affiliate-напрямок з нуля під pre-launch і launch;
• розробляти affiliate-стратегію по GEO, типах партнерів, моделях співпраці та KPI;
• підключати, запускати й розвивати affiliate-партнерів, webmasters, teams, media sources, influencers, SEO / PPC / FB / UAC-партнерів;
• працювати з моделями CPA / RevShare / Hybrid і шукати оптимальну unit-економіку;
• контролювати tracking, attribution, postbacks, affiliate links, subIDs, quality of data;
• оцінювати не тільки обсяг трафіку, а і його якість по FTD, retention, repeat deposit, ROI / payback;
• виявляти ризики по fraud, abuse, low-quality traffic, motivated users, scheme traffic;
• синхронізуватись із marketing, product, CRM, analytics, antifraud, finance і support;
• запускати партнерів із правильними offers, promo materials, landing pages, бонусною логікою і tracking setup;
• контролювати affiliate-виплати, розрахунки, звірки та прозорість взаєморозрахунків;
• будувати процеси partner onboarding, activation, reactivation, performance review, scaling rules;
• формувати регулярну звітність по партнерах, джерелах і окупності каналу;

• брати участь у наймі та розвитку affiliate-команди.

   

Що для нас важливо

• 4+ років досвіду в affiliate marketing / partnerships;
• досвід у iGaming / betting / casino обов’язковий;
• досвід у ролі Head of Affiliates / Senior Affiliate Manager / Affiliate Lead;
• сильне розуміння affiliate economics, CPA / RevShare / Hybrid models;
• досвід роботи з tracking, attribution, postbacks, fraud control, traffic quality analysis;
• розуміння, як affiliate-трафік впливає на FTD, retention, LTV, revenue;
• досвід побудови affiliate-процесів, onboarding і системи масштабування;
• вміння вести переговори, будувати сильні партнерські відносини й контролювати якість;
• досвід роботи з міжнародними ринками буде плюсом;

• англійська на робочому рівні.

   

Кого ми шукаємо

Людину, яка вміє мислити не просто через кількість партнерів, а через якість трафіку, unit-економіку і бізнес-результат. Нам потрібен сильний Head of Affiliates, який може з нуля побудувати партнерський канал, швидко знайти робочих партнерів, відсікти слабкий або токсичний трафік і виростити напрямок у стабільне джерело FTD, revenue і масштабування.

We are looking for a strong Lead/Head of SEO to join a new iGaming project at the pre-launch stage.

This role is for someone who can do much more than improve search rankings. We need a leader who can build SEO into a complete player acquisition channel—from technical architecture, content strategy, and link building to scaling organic traffic, registrations, and First Time Depositors (FTDs).

We are looking for more than just an SEO specialist. We need a strong Lead/Head of SEO who understands the highly competitive iGaming market, can launch SEO projects from scratch, build efficient processes, manage agencies and internal teams, and make SEO one of the company’s key drivers of business growth.

♠ Position Details

Location: Kyiv (Remote / Hybrid)

Start Date: ASAP

Project Stage: Pre-launch, Product Launch Phase

What You Will Do

• Build the SEO function from scratch for the pre-launch and launch phases.
• Develop and execute a 6–12 month SEO strategy.
• Own the growth of organic traffic, registrations, and FTDs generated through the SEO channel.
• Conduct comprehensive SEO audits and oversee the implementation of technical SEO recommendations.
• Design the website structure, SEO architecture, and content roadmap.
• Optimize for commercial, informational, and branded search intent.
• Launch and scale the content strategy together with copywriters, editors, and the content team.
• Develop and execute the off-page SEO strategy, including link building, digital PR, and outreach.
• Analyze competitors and search engine results pages (SERPs) to identify new growth opportunities.
• Work closely with the Product, Development, Analytics, and Marketing teams.
• Monitor website indexing, crawl budget, Core Web Vitals, and the overall technical health of the website.
• Build SEO reporting, forecasting, and performance measurement processes.
• Participate in building the SEO team, defining processes, and creating the post-launch SEO roadmap.

What Is Important for Us

• 4+ years of experience in SEO.
• 2+ years of experience as a Senior SEO, SEO Lead, or Head of SEO.
• Experience in iGaming, Betting, Casino, or other highly competitive industries will be a strong advantage.
• Strong expertise in Technical SEO, Content SEO, and Link Building.
• Proven experience launching SEO projects from scratch.
• Proficiency with Ahrefs, Google Search Console, Google Analytics 4, Looker Studio, and other SEO tools.
• A business-oriented understanding of SEO, focused not only on rankings and traffic but also on registrations, FTDs, and commercial results.
• Experience working with the Ukrainian market.
• Experience building processes and managing agencies, contractors, and internal teams.
• Strong organizational skills, a proactive mindset, and a data-driven approach to decision-making.

Nice to Have

• Experience launching a new brand from scratch.
• Experience with SEO for licensed iGaming businesses.
• Understanding of affiliate SEO and highly competitive search environments.
• Experience building content hubs, bonus pages, SEO landing pages, and informational portals.

• Experience managing content production and link-building budgets.
  ⭐ About BetVam

  BetVam is a licensed Ukrainian iGaming operator currently in the active launch phase and building its core business processes from the ground up. We are creating a modern betting and casino platform focused on long-term growth, excellent customer experience, operational excellence, and sustainable player value within a regulated market.