Automat-it

Automat-it is an all-in AWS Premier Partner and Managed Services Provider specializing in the startup ecosystem. With over 800 customers and 500+ AWS certifications, Automat-it brings hands-on expertise in AI, DevOps, and FinOps to empower fast-paced startups to grow, deliver & win. Our customers save significant time-to-market and optimize their cloud performance and costs.

We work across EMEA and the US, fueling innovation and solving complex challenges daily. Join us to grow your skills, shape bold ideas, and help build the future of tech.

We are looking for a Support Engineer with hands-on AWS and Linux experience, strong troubleshooting skills, and the ability to monitor, support, and optimize customer environments in a 24/7 setting.

📍 Work location - Ukraine

Responsibilities

• Respond to incidents according to playbooks 
• Provide customer support in rotating 8-hour shifts to ensure 24/7 coverage
• Monitor and troubleshoot network, infrastructure, and application issues
• Analyze metrics, alerts, and incidents to fine-tune algorithms and thresholds
• Maintain and document monitoring solutions

• Contribute to infrastructure automation and internal Support tools development

  

Requirements

• At least 1 year of experience in a similar position such as NOC/Tech Support engineer
• Hands-on AWS cloud experience 
• Confident Linux OS knowledge
• Network troubleshooting and configuration
• GIT and scripting skills with either Python or Bash
• Web applications architecture understanding 
• Monitoring tools (Prometheus, Cloudwatch, etc.) and principles 
• Upper-intermediate English language proficiency
• Great customer service and confident business communication skills
• Strong troubleshooting and problem-solving skills, drive to prevent incidents
• Be innovative, learn new tools and best practices
• IaaC: CloudFormation, Terraform knowledge - advantage
• CI/CD: Jenkins, ArgoCD - advantage

• Containers orchestration: Docker, Kubernetes (EKS, GKE) - advantage

   

What Success Looks Like in Year One

• You demonstrate a strong understanding of the AWS services and infrastructure components monitored across customer environments, including customer-specific dependencies, alerting logic, and operational context. You use this knowledge to perform efficient root cause analysis and reduce investigation time during incidents.
• You demonstrate confident hands-on experience with the core monitoring toolset, including Datadog, CloudWatch, Grafana, Zabbix, and PagerDuty. You can independently configure monitoring for a new customer from scratch, including alerting, dashboards, and escalation flows tailored to the customer’s infrastructure and operational requirements.
• You demonstrate strong Сustomer Obsession, critical thinking, and analytical skills by going beyond alert acknowledgment to analyse patterns across metrics, logs, and events. You apply logical reasoning to identify root causes, distinguish false positives from real issues, improve alerting quality based on your findings, and help translate this ownership mindset across the team.
• You take effective ownership of customer issues, coordinate confidently with internal and external stakeholders, including DevOps, FinOps, AWS Support, and AWS TAMs.
• You can confidently act as the main engineer on shift, support new team members during their ramp-up, and help your shift partner follow the team’s operational flow, communication standards, and escalation process.

• You have successfully achieved the AWS Certified Cloud Practitioner and AWS Certified Solutions Architect - Associate certifications, and continue developing your AWS expertise by preparing for additional certifications aligned with your professional growth path.

   

Benefits

• Professional training and certifications covered by the company (AWS, FinOps, Kubernetes, etc.)
• International work environment
• Referral program – enjoy cooperation with your colleagues and get a bonus 
• Company events and social gatherings (happy hours, team events, knowledge sharing, etc.)
• Wellbeing and professional coaching
• English classes

• Soft skills training

   

Country-specific benefits will be discussed during the hiring process.

Automat-it is committed to fostering a workplace that promotes equal opportunities for all and believes that a diverse workforce is crucial to our success. Our recruitment decisions are based on your experience and skills, recognizing the value you bring to our team.

Automat-it is an all-in AWS Premier Partner and Managed Services Provider specializing in the startup ecosystem. With over 800 customers and 500+ AWS certifications, Automat-it brings hands-on expertise in AI, DevOps, and FinOps to empower fast-paced startups to grow, deliver & win. Our customers save significant time-to-market and optimize their cloud performance and costs.

We work across EMEA and the US, fueling innovation and solving complex challenges daily. Join us to grow your skills, shape bold ideas, and help build the future of tech.

We’re looking for a Senior Data Engineer to join our growing Data & Analytics practice and build modern data solutions for our customers on AWS.

This is a highly hands-on engineering role. You’ll work across different customer environments and data challenges, from modernizing legacy pipelines and building lakehouse platforms to optimizing analytical workloads and owning smaller data platforms end-to-end.

You won’t be limited to one stack or one long-running product. One project may involve Spark and Apache Iceberg, another Redshift performance and data modeling, and another Kafka, OpenSearch, or a new data platform built from ingestion through analytics.

We’re looking for someone who can take ownership of a data engineering problem, make sound technical decisions, and deliver independently without needing constant direction.

📍 Work location: Ukraine, remote

If you are interested in this opportunity, please submit your CV in English.

Responsibilities

• Design, build, and optimize production data pipelines and data platforms on AWS.
• Build scalable data processing workloads using Spark/PySpark, Python, and SQL.
• Build and modernize data lakes and lakehouse architectures, working with technologies such as Amazon S3, Apache Iceberg, AWS Glue, and related data services.
• Design, troubleshoot, and optimize analytical workloads and data warehouses, including Amazon Redshift and other OLAP platforms.
• Modernize legacy and inefficient data workloads, including moving existing ETL/ELT processing to scalable distributed data architectures.
• Work with streaming and event-driven data pipelines using technologies such as Kafka, Kinesis Data Firehose, and related services.
• Investigate real production data problems, from performance bottlenecks and data modeling issues to upstream/downstream dependencies, and recommend practical solutions.
• Take ownership of customer projects end-to-end, from understanding the technical problem through implementation, testing, and delivery.
• Work directly with customers when needed to clarify requirements, explain technical decisions, and recommend solutions based on your expertise.
• Build data foundations for analytics and ML workloads, collaborating with Data Scientists, DevOps, and MLOps engineers.
• Contribute to dashboards and analytics when required using QuickSight or other BI tools.

• Apply practical engineering practices around data quality, testing, CI/CD, security, governance, and infrastructure automation.

   

Requirements

• Strong production experience in Data Engineering, with the ability to independently own and deliver data projects.
• Deep hands-on experience with Apache Spark / PySpark and distributed data processing.
• Strong Python and SQL skills.
• Hands-on experience building data solutions on AWS.
• Strong understanding of data lakes, lakehouse architectures, ETL/ELT, data modeling, and data processing at scale.
• Experience with analytical databases and data warehouses. Strong Amazon Redshift experience is highly valuable; deep experience with platforms such as Snowflake, Synapse, or similar OLAP technologies is also relevant.
• Understanding of streaming architectures and technologies such as Kafka or Amazon Kinesis.
• Ability to troubleshoot existing data systems, understand how data flows across upstream and downstream components, and improve performance and reliability.
• Ability to work autonomously, make pragmatic technical decisions, and take responsibility for delivery.

• Good communication skills and the ability to discuss technical problems and solutions directly with customers in English.

   

Nice to have

• Experience with Apache Iceberg or other modern open table formats and lakehouse technologies.
• Amazon OpenSearch Service / Elasticsearch experience.
• Experience with BI and visualization tools such as Amazon QuickSight, Tableau, or Power BI.
• Terraform and Infrastructure as Code.
• CI/CD practices for data pipelines, including data testing and validation.
• Experience preparing data platforms for ML workloads using services such as Amazon SageMaker.
• Exposure to Amazon Bedrock, GenAI, or agentic development.

• Experience with Databricks, Snowflake, ClickHouse, or other modern data platforms

   

What Success Looks Like in Year One

• Independently owns assigned data projects end-to-end, from understanding the problem and making technical decisions to implementation, troubleshooting, testing and successful delivery, with minimal supervision.
• Has built strong practical expertise across the team’s core data stack and can confidently work across different customer environments, including Spark, Python/SQL, data lakes/lakehouses, analytical and NoSQL databases, streaming and other technologies used by the team.
• Can investigate unfamiliar data problems independently, identify performance or data-modeling issues, understand upstream/downstream dependencies, and recommend pragmatic solutions to customers.

• Continuously expands technical depth, keeps up with modern Data technologies and patterns, and can quickly learn new technologies as customer projects and the Data practice evolve.

   

Benefits

• Professional training and certifications covered by the company (AWS, FinOps, Kubernetes, etc.)
• International work environment
• Referral program — enjoy cooperation with your colleagues and get a bonus
• Company events and social gatherings (happy hours, team events, knowledge sharing, etc.)
• English classes

• Soft skills training

   

Country-specific benefits will be discussed during the hiring process.

Automat-it is committed to fostering a workplace that promotes equal opportunities for all and believes that a diverse workforce is crucial to our success. Our recruitment decisions are based on your experience and skills, recognising the value you bring to our

Automat-it is an all-in AWS Premier Partner and Managed Services Provider specializing in the startup ecosystem. With over 800 customers and 500+ AWS certifications, Automat-it brings hands-on expertise in AI, DevOps, and FinOps to empower fast-paced startups to grow, deliver & win. Our customers save significant time-to-market and optimize their cloud performance and costs.

We work across EMEA and the US, fueling innovation and solving complex challenges daily. Join us to grow your skills, shape bold ideas, and help build the future of tech.

At Automat-it, we help companies take control of their cloud costs, and we’re looking for a FinOps Analyst who will join our team. This is an opportunity to step into one of the most in-demand areas of cloud technology and work with innovative customers, helping them make smart decisions about their cloud usage. Your first month will be dedicated to learning the basics (including AWS Practitioner certification), and you’ll gradually take on more responsibility by managing customers and taking care of their complex projects from the FinOps side.

📍 Work location - remote from Lviv 

If you are interested in this opportunity, please submit your CV in English.

Responsibilities

• Guide our customers through AWS billing and usage data, helping them understand key insights and trends.
• Partner with customers to review their cloud consumption and highlight cost optimization opportunities.
• Use external and internal tools to guide customers, set budgets, monitor usage patterns, and detect spending anomalies.
• Turn cloud usage data into clear, actionable recommendations and follow up on the impact of those changes.
• Create and present easy-to-understand reports and dashboards

• Support the smooth onboarding of new customers into Automat-it’s FinOps services.

   

Requirements

• Customer-oriented and excellent communication skills
• Ability to learn AWS cloud architecture and services
• Fluent in written and verbal communication skills in English
• Excellent organizational and task management skills
• Comfortable working with spreadsheets, reporting, and task management systems
• Ability to work with data, spot trends, and draw practical conclusions
• Ability to translate reports into simple insights and actionable recommendations
• A degree in a relevant field, such as Computer Science, Engineering, Math, Finance, or Big Data

• Understanding of cloud platforms (especially AWS) and basic architecture concepts - an advantage

   

What Success Looks Like in Year One

• You are comfortably partnering with multiple different customers coming from different industries on their regular AWS cost optimization motions.
• You have a good understanding of AWS services, their frequent use cases and tricks to use them cost-effectively.
• You are collaborating with the DevOps department internally on implementing the optimization actions.
• You are successfully mentoring the new joiners, sharing your knowledge and assisting them in the learning process.

Why Join Automat-it?

Be at the Forefront of Cloud Innovation

Join a global leader and AWS Premier Tier Services Partner. We don't just use the cloud; we master it. As an All-In AWS partner, you’ll work with the most sophisticated tech stacks and help maintain our status as a top-tier collaborator in the global ecosystem.

Work on Meaningful, Large-Scale Impact

We specialize in helping startups and scaleups scale at speed. By joining us, you’ll be part of a team that has successfully completed hundreds of complex projects, directly influencing the growth of the next generation of unicorns through our unique "Product-based Professional Services" approach.

Accelerate Your Career Trajectory

In our fast-paced, dynamic environment, "growth" isn't just a buzzword. You will have:

• Clear Progression: Defined career paths from engineering to leadership.
• Continuous Learning: Sponsored AWS certifications and access to internal "Expert-led" knowledge sharing.
• Cutting-Edge Exposure: Early access to beta AWS features and high-level architectural challenges.

Thrive in a Culture of Excellence

We pride ourselves on a collaborative, supportive, and transparent culture. You’ll work alongside and learn from some of the industry’s brightest architects and DevOps engineers who are committed to mentorship and collective success, including AWS Gold Jacket recipients.

Global Reach, Boutique Feel

With over 250 employees across EMEA and the USA, enjoy the stability of a mature, profitable company with the agility and spirit of a startup. Whether you are working on GenAI & Agentic use cases, DevOps automation, FinOps optimization, or Kubernetes migrations, your voice is heard, and your contributions are visible.

Benefits

• Professional training and certifications covered by the company (AWS, FinOps, Kubernetes, etc.)
• International work environment
• Referral program – enjoy cooperation with your colleagues and get a bonus 
• Company events and social gatherings (happy hours, team events, knowledge sharing, etc.)
• English classes

• Soft skills training

   

Country-specific benefits will be discussed during the hiring process.

Automat-it is committed to fostering a workplace that promotes equal opportunities for all and believes that a diverse workforce is crucial to our success. Our recruitment decisions are based on your experience and skills, recognizing the value you bring to our team.