AUTODOC

We are looking for Analytics Specialist for analyze the productivity of contact center staff.

Responsibilities:

• Assist the work of WFM & Analytics teams.
• Collect and interpret data (call volume, call
• patterns, staff productivity including KPI achievement, attrition rates, and resource allocation, etc.).
• Assist employees of other departments in matters related to cross-functional processes;
• Work schedule 12:30 - 21:30, Saturday working 1 or 2 per month, 2 days a week days off .

Job requirements:

• Analytical mindset;
• The ability to quickly process, assimilate and analyze new information;
• Attention to detail, responsibility and perseverance;
• Ability to work in a team;
• Good communication skills;
• Knowledge of Google Sheets at a high level;
• Work experience in a similar position up to 1 year will be nice.

Additional Information

• Stable employment in the fast-growing international company
• International career in a multicultural environment with lots of opportunities to grow
• Annual vacation of 28 calendar days and 1 additional day off on your birthday
• Mental Wellbeing Program – providing you and your immediate family members with free and confidential mental and physical health support services for a wide range of personal and work-related issues.
• Opportunities for advancement, further trainings (over 650 courses on soft and hard skills on our e-learning platform) and coaching
• Free English and German language classes
• Flexible working hours and hybrid work
• Referral Program with attractive incentives
• Gym in the office and recreation room with games.

Join us today and let’s create a success story together!

Responsibilities include, but are not limited to:

• Mentor and review the work of lower-level professionals.
• Work with semantics and search intent (Latent Semantic Optimization (LSO)
• Conduct SEO audits of a project to identify traffic growth patterns, develop the SEO strategy for a project with the help of the Team Lead
• Formulate and approve general optimization tasks and basic strategy (under the control of senior specialists)
• Work on the internal technical optimization of a project, analyze competitors and implement their successful practices to projects.
• Monitor search engine algorithms and prepare projects for them in advance
• Work on SEO development process of creating site sections: write technical tasks for programmers and designers, review the work, and complete it based on the project described by a senior specialist
• Automate work using Regular Expression, ready-made scripts, and Google Sheets formulas
• Test tasks, decompose tasks
• Do briefings and keywords density requirements, check copywriting, suggest tools to increase organic traffic and sales
• Work with non-SEO tasks, cooperate with other departments, such as content, translation, development, etc.
• Do on-page SEO that meets the strategy
• Work with separate project/clone, review the implemented tasks, set the SEO reports in Power Bi
• Monitor traffic and positions of the pinned projects/clones and analyze work results, SEO metrics, Traffic and its quality and their report to team lead
• Use data in catalogs, ratings, technical documents, and Confluence for SEO needs.

Requireemnts:

• 3+ Years in Technical SEO with an emphasis in eCommerce
• Fluent English, Ukrainian/Russian or other euroean language are considered as a big plus but are not mandatory
• Strong analytical and critical thinking skills
• Up to date knowledge on new technologies and desire to stay current
• Highly organized, extremely detail-oriented and data driven.
• Ability to develop and implement SEO strategies
• Successful promotion cases that you can provide for review
• Knowledge of optimisation methods and ability to find growth points for the project
• Knowledge of the main SEO trends and SEO best practices
• Confident user of: Google Analytics, Webmaster Tools, Ahrefs, Screaming Frog, Google Spreadsheet

What do we offer?

• Competitive salaries based on your professional experience​
• Fast growing international company with stable employment
• Annual vacation and 1 additional day off on your birthday
• Mental Wellbeing Program – providing you and your immediate family members with free and confidential mental and physical health support services for a wide range of personal and work-related issues.
• Opportunities for advancement, further trainings (over 650 courses on soft and hard skills on our e-learning platform) and coaching
• Free English, German and Polish language classes
• Referral Program with attractive incentives
• Flexible working hours and hybrid work

Join us today and let’s create a success story together!