AutoBidMaster

For over 17 years, AutoBidMaster has been a fast-growing, global marketplace in the used and salvage vehicle auction industry. With a team of 100+ international experts, we make buying auction vehicles transparent, simple, and accessible. From bidding to global delivery, we simplify the process of giving a second life to used cars.

We are looking for a pro-active and strategic Social Media Community Manager to join our Marketing team! If you are absolutely in love with building online communities, tracking trends, and using numbers to show results, this is the role for you.

You will be the voice of our brand across multiple communities, blending organic crowd marketing with social media engagement to increase our brand awareness.

Key Responsibilities: 

• Encrease brand awareness and support reputation management through organic presence on forums, Reddit, and other community platforms.
• Moderate discussions and interact with users across Quora, Facebook, Threads, and Instagram, as well as mediate potential future blog comments.
  Research and identify relevant automotive forums (US-based) and subreddits (such as r/cars, r/MechanicAdvice, r/UsedCars, r/AutoAuction).
• Reddit: manage the company’s official subreddit, write comments and posts (cases, stories, personal experience) and drive posts into Top 10 rankings.
• Forums: create and warm up accounts, participate in discussions and initiate new forum threads to engage the audience; place native brand mentions (with or without links).
• Monitor and respond to customer feedback on Google Reviews, Trustpilot, and other review platforms.
• Collaborate with our SMM to reply to comments and keep our audience actively engaged on IG and FB.
• Gather trends and insights from social media and competitors to help the team plan content strategy.
   

Requirements: 

• 2+ years in Community Management or Crowd Marketing (strong experience with Reddit and forums is a must).
• Strong proficiency in English (upper-intermediate or higher)
• Ability to write naturally and conversationally (with or without AI), aligned with the company’s tone of voice.
• Understanding of when and where it is appropriate to mention the brand vs. place a link.
• Interest in automotive industry and car auctions (Copart, IAAI) is a plus.

Terms & Schedule:

Format: Full-time, long-term B2B contract
Working Hours: 13:00 – 22:00 CET
Holidays: We follow the US calendar (all US public holidays are observed as paid days off)
 

We Offer:

• Competitive compensation based on experience
• Work with a team of US and EU professionals who are setting new global standards in the auto industry
• 20 paid vacation days per year + sick days
• Professional growth and skill development opportunities

For over 17 years, AutoBidMaster has been a premier official broker for US auto auctions. We help customers win used and salvage vehicles at auction and get them safely delivered to any destination.

Our Logistics Department is currently seeking a proactive and customer-focused Customer Support Agent. The primary focus of this position is to guide customers through the car shipping process and provide exceptional support if logistical challenges arise.

Responsibilities:

• Assist customers with on-line questions, issues, website navigation, order tracking via email, phone, chat etc. as needed.
• Manage customer support by obtaining, analyzing, and verifying customer’s needs.
• Act as the face of the Company to influence customers to order from us again.

Requirements:

• Strong proficiency in English.
• Strong communication and interpersonal skills with the ability to handle stressful situations.
• Detail-oriented with exceptional organizational skills.
• Ability to multi-task and prioritize in a fast-paced work environment.

• Strong problem-solving skills with the ability to think on your feet

   

Terms & Schedule:

• Format: Full-time, long-term B2B contract
• Schedule: Mon-Fri, 16:00 — 01:00 Kyiv time (16:00 — 22:00 from the office, the rest of the shift — from home)

• Holidays: We follow the US calendar (all US public holidays are observed days off)

   

What we offer:

• Competitive compensation + end of the year KPI bonuses
• Working alongside a fast-growing team of professionals from the US and EU, who are setting the new global standard in the automotive industry
• 20 days of paid vacation + paid sick days
• Health insurance
• Career growth opportunities within the company

• Comfortable office in Zhytomyr city center

   

If you love logistics and problem-solving, and are passionate about customer service, this is a fantastic opportunity to build your career in a fast-paced, global industry.