AutoBidMaster

AutoBidMaster has been a leading, fast-growing global marketplace in the unique used and salvaged vehicle auction industry for over 17 years. With a team of 100+ international experts, we’ve made buying vehicles at auctions transparent, simple, and accessible to all. From bidding to global delivery, we simplify the process of giving a second life to used cars.

We are seeking a proactive and customer-focused Customer Support Agent to join our International Logistics Team. The primary focus of this position is to guide customers through the car shipping process and provide exceptional support if logistical challenges arise.

Responsibilities: 

• Assist customers with online questions, issues, website navigation, order tracking via email, phone, chat etc. as needed. 
• Manage customer support by obtaining, analyzing, and verifying customer’s needs. 

• Act as the face of the Company to influence customers to order from us again.   

   

 Requirements: 

• Strong proficiency in English, knowledge of Russian is preferred but not required. 
• Strong communication and interpersonal skills with the ability to handle stressful situations.
• Detail-oriented with exceptional organizational skills.  
• Ability to multi-task and prioritize in a fast-paced work environment. 
• Strong problem-solving skills with the ability to think on your feet 

Terms & Schedule:

• Employment: Full-time, long-term B2B contract
• Working Hours: 16:00 – 01:00 Kyiv time (EEST)
• Holidays: We follow the US calendar 
   

Benefits: 
 

• Competitive compensation 
• Working alongside a team of professionals from the US and EU, who are setting the new global standard in the automotive industry  
• All the equipment you’ll need to be successful  
• 20 paid vacation days

• Exciting and memorable team-building activities and corporate parties 

   

If you love logistics and problem-solving, and are passionate about customer service, this is a fantastic opportunity to grow your career in a fast-paced, global industry.

AutoBidMaster is seeking SEO Specialist to join our Marketing team. 
 

Responsibilities:

• Search and implement SEO strategies to improve organic search rankings and drive website traffic.
• Conduct in-depth keyword research to identify opportunities for content optimization and creation.
• Analyze website architecture, content, and linking strategies to enhance crawlability and user experience.
• Perform on-page SEO tasks, including meta tag optimization, internal linking, and content updates.
• Work closely with agency resources to execute off-page SEO strategies, such as link building and outreach campaigns, to improve domain authority.
• Monitor and analyze website performance using tools like Google Analytics, Google Search Console, and other SEO platforms.
• Collaborate with content creators and marketing teams to ensure SEO best practices are integrated into all content.
• Stay updated on the latest SEO trends, algorithm changes, and industry developments.
• Generate regular reports on SEO performance, including traffic, rankings, and ROI metrics.
• Collaborate with technical SEO tasks related to improving site speed, mobile optimization, and resolving crawl errors. 
   

Qualifications:

• Bachelor’s degree in marketing, Information Technology, or a related field.
• 5+ years of proven experience in SEO, with a track record of successful campaigns.
• Proficiency in SEO tools such as SEMrush, Ahrefs, Moz, or similar platforms.
• Strong understanding of search engine algorithms and ranking factors.
• Excellent analytical skills and the ability to interpret data to make informed decisions.
   

Benefits:

• Competitive compensation
• Working alongside a fast-growing team of professionals from the US and EU, who are setting the new global standard in the automotive industry 
• All the equipment you’ll need to be successful 

• Paid vacation, days off, and sick days 

   

  US public holidays are off - we work according to the US calendar 

  Working hours: 12:00 CET - 20:00 CET
  Please note: we hire ONLY via B2B type of contract.