Ascendix Technologies

We are currently looking for a motivated and self-driven Middle/Senior Salesforce Developer to join our innovative and collaborative global team. In this role, you will play a vital part in enhancing our technical capabilities and delivering effective Salesforce solutions tailored to meet our clients’ evolving needs. We value a strong desire for continuous self-improvement, knowledge development, and the ability to make meaningful contributions to our projects. 

Requirements: 

• Solid understanding of Salesforce architecture, including knowledge of development flows provided by Salesforce (e.g., 2GP). 
• Familiarity with integration approaches and the Salesforce authentication model. 
• Ability to customize Salesforce applications utilizing all available administrative tools effectively. 
• General understanding of Agentforce and its applicability within our processes. 
• Exposure to project management methodologies and the ability to align technical efforts with business requirements. 
• Capability to identify opportunities for process improvements and minor enhancements in Salesforce solutions. 
• Strong analytical and problem-solving skills complemented by excellent communication and collaboration abilities. 

Responsibilities: 

• Collaborate with Salesforce Consultants, Technical Architects, and cross-functional teams to gather and analyze requirements for Salesforce solutions. 
• Assist in implementing Salesforce solutions, adhering to industry best practices and guidelines. 
• Customize Salesforce applications through configuring and creating custom objects, fields, formulas, workflows, and process flows to support major implementations. 
• Develop and maintain Lightning components and Apex classes/triggers while demonstrating an understanding of Visualforce for legacy support. 
• Engage with other developers, administrators, and stakeholders to facilitate seamless integration of Salesforce with external systems and applications. 
• Ensure that solutions delivered maintain high standards of scalability, performance, and security. 
• Proactively stay informed about Salesforce releases, features, and best practices to provide recommendations for enhancements and new functionalities. 
  
  Please note
  By clicking the “Apply” button for the vacancy, you automatically consent to process your personal data.
• We sincerely appreciate each response and the expressed interest in our job opening. If we do not contact you within a week, it means that, at this moment, your CV has not been selected for further consideration for this position. Nevertheless, we will keep your resume in our candidate database and will definitely inform you if a vacancy that matches your experience becomes available.

We are seeking a motivated, detail-oriented Customer Support Specialist to join our Customer Support team!

The support team is mainly assigned to client requests by subscription, including support for our products (CRM system). Besides that, the team can be requested to assist with user guides, release notes, and testing. All shifts are scheduled (11:00 AM – 08:00 PM / 5:30 PM – 2:30 AM).                                            
                    

Join a dedicated team consisting of four members, including three Concierge Specialists and a Project Manager. Together, we aim to provide top-tier solutions and support!
 

Requirements: 

• Ability to analyze data and issues effectively. 
• Upper-intermediate level with excellent written and verbal communication skills. 
• Ability to design and deliver compelling presentations. 
• Skilled in facilitating training sessions for diverse audiences. 

• Proficient with Microsoft Word, Excel, and Google Sheets, ensuring efficient documentation and data handling. 

   

Would be a Plus: 

• Familiarity with the Salesforce platform and tools

Responsibilities: 

• Determine root causes and troubleshoot effectively. 
• Maintain an accurate and up-to-date database of issues. 
• Compose clear and comprehensive release notes for product updates. 
• Develop user-friendly guides and engaging presentations. 
• Provide statistical reports and insights on support activities. 
• Check Support and Concierge mailboxes regularly and take appropriate action. 
• Communicate effectively with clients, updating them on progress and outcomes. 

Ascendix offers you:

Healthcare:

• 20 paid vacation
• 5 paid sickness

Career and professional growth:

• B2B and remote cooperation
• Career development and professional growth
• Technical performance reviews and 360 Evaluation
• Collaboration with a personal Direct Manager, Technical leads, and mentors

Learning and Development:

• Udemy and Pluralsight subscription
• Internal knowledge-sharing opportunities

Corporate spirit:

• Online and offline events & team-buildings
• Friendly and supportive atmosphere
• Open management

Please note

By clicking the “Apply” button for the vacancy, you automatically consent to the processing of your personal data.

We sincerely appreciate each response and the interest you have shown in our job opening. If we do not contact you within a week, it means that, at this moment, your CV has not been selected for further consideration for this position. Nevertheless, we will keep your resume in our candidate database and will definitely inform you if a vacancy that matches your experience becomes available.