Aff Journal

Our company is looking for a Sales/Reactivation manager (call center)

About the Company: Well-established company in the gambling/betting niche, proud of our 5 leading brands, two of which have a long history in the industry, one successfully operating for 12 years and the other for 5 years.

Team is our greatest asset—comprising talented, passionate professionals who bring together years of expertise across different sectors. We foster a culture of collaboration and creativity, where every member plays a crucial role in driving the company's success.

As a forward-thinking company built on the knowledge and experience of industry experts, we are committed to continued growth and shaping the future of gambling. Join us in this exciting journey!

Responsibilities:
 

• Working with the client base: restoring activity and retaining users.
• Making outgoing calls to clients.
• Promoting promotions, bonus offers and loyalty programs.
• Identifying customer needs, consulting on the company's products.
• Working with objections, increasing the conversion of customer returns.
• Reporting, entering data into the CRM system.
• Interacting with other departments to improve the customer experience.

Requirements:

• Experience in sales / call center / customer service from 1 year.
• Experience in iGaming, betting, finance or similar areas - will be an advantage.
• Confident sales skills and working with objections.
• Competent oral and written speech.
• English at level B2 and above (will be a plus).
• Ability to work in a team and independently achieve KPI.
• Experience working with CRM systems.

Our Benefits:

• Working with gambling industry experts.
• The work is completely remote.
• Opportunity to work in an international and multinational environment.
• Professional training and development.
• Opportunity to work in a team of professionals.
• Annual leave 21 days.
• Paid sick leave.

Our company is looking for a VIP Manager

About the Company: Well-established company in the gambling/betting niche, proud of our 5 leading brands, two of which have a long history in the industry, one successfully operating for 12 years and the other for 5 years.

Team is our greatest asset—comprising talented, passionate professionals who bring together years of expertise across different sectors. We foster a culture of collaboration and creativity, where every member plays a crucial role in driving the company's success.

As a forward-thinking company built on the knowledge and experience of industry experts, we are committed to continued growth and shaping the future of gambling. Join us in this exciting journey!

RESPONSIBILITIES:
- Working with key casino players
- Working to retain/increase deposit activity
- Working through objections
- Building high-quality communication with users
- Fulfilling assigned tasks/plans/QC results
 

REQUIREMENTS:

- English - В1-В2
- Experience working with the VIP segment from 1 year in Tier 1
- Experience working with the CC platform is desirable

Our Benefits:

- Working with gambling industry experts;

- The work is completely remote;

- Opportunity to work in an international and multinational environment;

- Professional training and development;
- Opportunity to work in a team of professionals;

- Annual leave 21 days;

- Paid sick leave.

Our company is looking for a Support manager

About the Company: Well-established company in the gambling/betting niche, proud of our 5 leading brands, two of which have a long history in the industry, one successfully operating for 12 years and the other for 5 years.

Team is our greatest asset—comprising talented, passionate professionals who bring together years of expertise across different sectors. We foster a culture of collaboration and creativity, where every member plays a crucial role in driving the company's success.

As a forward-thinking company built on the knowledge and experience of industry experts, we are committed to continued growth and shaping the future of gambling. Join us in this exciting journey!

Responsibilities:

• Processing incoming user requests (chat rooms, letters, instant messengers);
• Work with payments;
• Develop and maintain strong relationships with our customers;
• Effectively solve customers’ inquiries, providing relevant information;

Requirements:

• Experience with CRM (LiveChat, HelpDesk etc.);
• Experience as a Customer Support agent (preferably in gambling) for at least 1 year;
• Good knowledge of English (sufficient for correspondence);
• Customer-oriented thinking;
• Stress resistance.

Our Benefits:

• Working with gambling industry experts;
• The work is completely remote;
• Opportunity to work in an international and multinational environment;
• Professional training and development;
• Opportunity to work in a team of professionals;
• Annual leave 21 days;
• Paid sick leave.

Our company is looking for a Сustomer Support Specialist

About the Company: Well-established company in the gambling/betting niche, proud of our 5 leading brands, two of which have a long history in the industry, one successfully operating for 12 years and the other for 5 years.

Team is our greatest asset—comprising talented, passionate professionals who bring together years of expertise across different sectors. We foster a culture of collaboration and creativity, where every member plays a crucial role in driving the company's success.

As a forward-thinking company built on the knowledge and experience of industry experts, we are committed to continued growth and shaping the future of gambling. Join us in this exciting journey!

Responsibilities:

• Processing incoming user requests (chat rooms, letters, instant messengers);
• Work with payments;
• Develop and maintain strong relationships with our customers;
• Effectively solve customers’ inquiries, providing relevant information;
• Carrying out KYC.

Requirements:

• Experience with CRM (LiveChat, HelpDesk etc.);
• Experience as a Customer Support agent (preferably in gambling) for at least 1 year;
• Good knowledge of English (sufficient for correspondence);
• Customer-oriented thinking;
• Stress resistance.

Our Benefits:

• Working with gambling industry experts;
• Competitive salary in $, package of benefits;
• The work is completely remote;
• Opportunity to work in an international and multinational environment;
• Professional training and development;
• Opportunity to work in a team of professionals;
• Annual leave 21 days;
• Paid sick leave.

Join us! We are a leading company in the gambling industry, also we are direct advertiser, and we're seeking talented professionals to join our team.

 About Us:

We take pride in our two leading brands, each with a long history in the industry: one has been successfully operating for 10 years, while the other for 5 years. We also have plans to launch two more brands in the near future. Our experience and unique approach to work make us leaders in the world of gambling.

With two international offices, we have a global presence and the opportunity to interact with various cultures and markets. We are a new company, bringing together experts with unique knowledge and experience, and we are committed to further growth and success.

We are looking for energetic and ambitious professionals eager to join our team. We offer unique opportunities for career development, interesting tasks, and professional growth in a dynamic and innovative environment.

As the Affiliate Manager, you will be tasked with the development and oversight of the company's affiliate initiatives. Your main focus will be on nurturing partnerships, increasing revenue, and expanding our customer base through affiliate channels. A comprehensive grasp of diverse affiliate program frameworks is essential for success in this role.

Responsibilities:

• Develop and execute strategies to drive affiliate acquisition, retention, and revenue growth in line with the company's goals and objectives.
• Identify and recruit new affiliate partners, including high-quality websites, influencers, and networks, to expand the affiliate program's reach.
• Cultivate and maintain strong relationships with existing affiliates, providing ongoing support, communication, and motivation to maximize their performance.
• Negotiate and manage affiliate agreements, ensuring terms are mutually beneficial and compliant with regulations and company policies.
• Monitor affiliate performance, track key metrics, and analyze data to optimize campaigns, identify trends, and make data-driven decisions.
• Collaborate with marketing, product, and compliance teams to develop promotional materials, landing pages, and offers tailored to the affiliate audience.
• Stay abreast of industry trends, competitor activities, and regulatory changes to proactively adapt strategies and maintain a competitive edge.
• Handle affiliate inquiries, concerns, and disputes promptly and professionally, resolving issues to maintain positive relationships and trust.
• Conduct regular performance reviews and provide constructive feedback to affiliates, encouraging continuous improvement and alignment with company objectives.
• Prepare regular reports and presentations for management, summarizing affiliate program performance, trends, and insights, and providing recommendations for optimization and growth.
• Stay informed about best practices and emerging technologies in affiliate marketing, seeking opportunities to innovate and enhance the effectiveness of the affiliate program.
• Represent the company at industry events, conferences, and networking opportunities to promote the affiliate program and build strategic partnerships.
• Maintain a high level of professionalism, integrity, and confidentiality in all interactions and communications with affiliates, colleagues, and stakeholders.

 We offer:

• Work with gambling industry experts 
• Advantages of developing new processes
• Competitive salary and bonuses
• Chance to work in one of the offices 
• Relocation assistance to Cyprus 
• Opportunity to work in an international and multinational environment
• Professional training and development
• Dynamic & supportive team 

Join us to become part of a successful and dynamically developing company in the unique sphere of gambling! 

We are looking for Chief Financial Officer for our partner.

About the Company: Well-established company in the gambling/betting niche, proud of our 7 leading brands, two of which have a long history in the industry, one successfully operating for 12 years and the other for 5 years.

Team is our greatest asset—comprising talented, passionate professionals who bring together years of expertise across different sectors. We foster a culture of collaboration and creativity, where every member plays a crucial role in driving the company's success.

As a forward-thinking company built on the knowledge and experience of industry experts, we are committed to continued growth and shaping the future of gambling. Join us in this exciting journey

Requirements:
- Higher financial education: Economics, finance, accounting.
- Experience in a senior financial position: Experience in a similar position for at least 3 years.
- Deep knowledge of financial management: Budgeting, finance, risk management, tax planning analysis.
- Experience with sustainable energy sources: ERP systems, accounting systems.
- Analytical skills: Ability to analyze financial data, identify changes and make decisions based on electronic data.
- Leadership skills: Ability to lead a team, motivate employees, make independent decisions.
- Communication skills: Ability to effectively interact with managers, investors, employees and company executives.

Responsibilities:
- Develop and implement financial strategies to support the company's overall objectives and growth initiatives.
- Oversee the financial planning and budgeting process, including the development of annual budgets and long-term financial forecasts.
- Monitor financial performance against budgets and forecasts, identify variances, and recommend corrective actions as needed.
- Provide timely and accurate financial reporting to senior management and the board of directors.
- Lead financial analysis efforts to evaluate business performance, identify areas for improvement, and drive strategic decision-making.
- Manage cash flow, working capital, and capital allocation to optimize liquidity and financial stability.
- Establish and maintain strong internal controls to safeguard company assets and ensure compliance with applicable regulations.
- Build and lead the finance team, providing mentorship, guidance, and professional development

We are looking for CRM Manager for our partner.

About the Company: Well-established company in the gambling/betting niche, proud of our 5 leading brands, two of which have a long history in the industry, one successfully operating for 12 years and the other for 5 years.

Team is our greatest asset—comprising talented, passionate professionals who bring together years of expertise across different sectors. We foster a culture of collaboration and creativity, where every member plays a crucial role in driving the company's success.

As a forward-thinking company built on the knowledge and experience of industry experts, we are committed to continued growth and shaping the future of gambling. Join us in this exciting journey!

Responsibilities:

• Work with customer.io software.
• Manage email marketing campaigns.
• Develop content strategies.
• A/B testing to improve CR and Open Rate.
• Segment user base and create email chains.
• Collaborate with teams to improve user retention.

Requirements:

• At least 1 year of experience as a CRM/marketing coordinator.
• Knowledge of online casino products.
• Experience with email, SMS, web-push campaigns.
• Experience with graphic editors.
• Strong time management skills.

We offer:

• Working with gambling industry experts;
• Competitive salary in $,and package of benefits (annual leave 21 days, paid sick leave etc)
• Fully remote - work from any country
• Opportunity to work in an international and multinational environment
• Professional training and development
• Opportunity to work with the team of professionals

About the Company

We are a product company in the iGaming industry with international offices and a long-standing history of success. Our brands are constantly evolving, offering players modern and exciting entertainment. Thanks to our expertise and unique approach, we have become industry leaders.

Responsibilities:

• Manage data in DWH ClickHouse: loading, cleaning, and deduplicating data.
• Optimize SQL queries to enhance performance and data processing speed.
• Configure Materialized Views and aggregated tables to accelerate BI queries.
• Optimize data structure and build aggregated views for fast analysis.
• Develop pre-calculated metrics and prepare data for dashboards.
• Create and maintain data marts for BI tools (e.g., Tableau).

Requirements:

• Deep understanding of ClickHouse: partitioning, indexes, aggregated tables, replication, and SQL query optimization.
• Strong SQL skills (ClickHouse SQL, CTE, window functions, materialized views).
• Experience working with large-scale datasets in ClickHouse and optimizing complex queries.
• Knowledge of DWH architecture and experience designing data warehouses.
• Experience integrating ClickHouse with BI tools (Tableau, Power BI, etc.).
• Understanding of ETL processes and experience with data processing tools.

We offer:

• Collaboration with industry experts: Opportunity to work with professionals in the gaming industry.
• Fully remote work: The flexibility to work from anywhere.
• International environment: Work in a multinational and diverse team.
• Professional development: Training, workshops, and career growth opportunities.
• A team of professionals: Join a skilled and supportive team.

We are looking forward to having you join our dynamic and innovative company!

About the Company

We are a product company in the iGaming industry with international offices and a long-standing history of success. Our brands are constantly evolving, offering players modern and exciting entertainment. Thanks to our expertise and unique approach, we have become industry leaders.

Responsibilities:

• Create, configure, and optimize dashboards in Tableau Online for monitoring key business metrics -
• Develop data visualizations tailored to business needs, including player segmentation, gaming performance analysis, and other analytics tasks.
• Integrate data from corporate storage and external sources (MySQL, ClickHouse, Google Sheets, etc.).
• Build complex calculations and custom metrics for iGaming analytics.
• Test and implement improvements to enhance dashboard loading speed and usability.
• Prepare reports for marketing, product, and finance departments.

Requirements:

• Proficiency in Tableau Online and knowledge of best practices for dashboard creation.
• Experience working with iGaming metrics (FTD, RTP, GGR, LTV, etc.).
• Ability to work with SQL for querying data warehouses (MySQL, ClickHouse).
• Strong skills in handling large data volumes and visualizing insights.
• Portfolio of completed Tableau Online projects, including work related to iGaming or similar industries.
• Analytical mindset and ability to propose business-oriented solutions.

Nice to have:

• Experience with BI systems (Tableau Online) is mandatory.
• Understanding of iGaming platforms like SOFTSWISS and others is a plus.

We offer:

• Collaboration with industry experts: Opportunity to work with professionals in the gaming industry.
• Fully remote work: The flexibility to work from anywhere.
• International environment: Work in a multinational and diverse team.
• Professional development: Training, workshops, and career growth opportunities.
• A team of professionals: Join a skilled and supportive team.

We are looking forward to having you join our dynamic and innovative company!

Our company is looking for a Sales/Reactivation manager (call center)

About the Company: Well-established company in the gambling/betting niche, proud of our 5 leading brands, two of which have a long history in the industry, one successfully operating for 12 years and the other for 5 years.

Team is our greatest asset—comprising talented, passionate professionals who bring together years of expertise across different sectors. We foster a culture of collaboration and creativity, where every member plays a crucial role in driving the company's success.

As a forward-thinking company built on the knowledge and experience of industry experts, we are committed to continued growth and shaping the future of gambling. Join us in this exciting journey!

Responsibilities:
 

• Working with the client base: restoring activity and retaining users.
• Making outgoing calls to clients.
• Promoting promotions, bonus offers and loyalty programs.
• Identifying customer needs, consulting on the company's products.
• Working with objections, increasing the conversion of customer returns.
• Reporting, entering data into the CRM system.
• Interacting with other departments to improve the customer experience.

Requirements:

• Experience in sales / call center / customer service from 1 year.
• Experience in iGaming, betting, finance or similar areas - will be an advantage.
• Confident sales skills and working with objections.
• Competent oral and written speech.
• English at level B2 and above (will be a plus).
• Ability to work in a team and independently achieve KPI.
• Experience working with CRM systems.

Our Benefits:

• Working with gambling industry experts.
• Competitive salary in $, package of benefits.
• The work is completely remote.
• Opportunity to work in an international and multinational environment.
• Professional training and development.
• Opportunity to work in a team of professionals.
• Annual leave 21 days.
• Paid sick leave.