Academy SMART

About the role:

We are Academy Smart, an IT company with Ukrainian roots. For 15 years, we have been successfully scaling our clients’ businesses while maintaining a culture of genuine partnership and professional stability.

We are currently looking for an HR Manager/HR People Partner who is ready to join our friendly team and take charge of the Employee Experience.

Responsibilities:

• Employee Lifecycle Management: Facilitating the full employee journey, including onboarding, performance reviews, and offboarding processes.
• Communication & Feedback: Conducting regular 1:1 meetings, gathering feedback, and fostering a positive team environment.
• Professional Development: Assisting in organizing internal training sessions and educational events for employees.
• Employer Branding: Contributing to the corporate Instagram account and implementing engagement initiatives.
• HR Administration: Maintaining the employee database and internal knowledge base.

Requirements:

• Experience: 7+ months of HR experience within the IT sector (as an HR Manager or HR People Partner).
• Process Knowledge: A solid understanding of the complete employee lifecycle.
• Tools: Proficiency in Google Workspace (Sheets, Docs). Experience with Hurma or other HRM systems is a significant plus.
• Soft Skills: Strong empathy, excellent communication skills, attention to detail, and a collaborative mindset.
• Languages: English level — Intermediate

We understand that starting a new role is a significant step, so our team is ready to be your reliable support. We ensure a smooth onboarding process, will guide you through challenging situations, and are eager to share our expertise. You won’t face tasks alone — we’ll be right there to help you.

We offer:

• Culture of openness and trust with minimal hierarchy.
• Friendly working environment.
• Consultations with a corporate accountant and legal support.
• Paid vacation and sick leave (25 days total + public holidays in Ukraine).
• Necessary hardware for comfortable work.
• Access to external and internal training.

Hiring process:

• CV review
• Interview with a Recruiter
• Interview with the Head of HR.

About the role:

We are seeking a highly experienced Senior Scrum Master to lead and coach Agile teams in delivering high-quality software solutions. The ideal candidate will have a deep understanding of Agile methodologies, Scrum frameworks, and Lean principles, ensuring seamless collaboration between development teams, product owners, and stakeholders.

Responsibilities:

• Facilitate Scrum ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives.
• Guide teams in Agile best practices, ensuring continuous improvement and high efficiency.
• Act as a servant leader, removing obstacles and enabling teams to deliver high-value solutions.
• Foster a culture of collaboration and innovation across cross-functional teams.
• Work closely with product owners to refine and prioritize the product backlog.
• Ensure Agile principles are followed while adapting to the needs of the organization.
• Monitor and report on team performance, providing insights and recommendations for improvement.

Requirements:

• 5+ years of experience as a Scrum Master in Agile software development environments.
• Strong expertise in Scrum, Kanban methodologies.
• Experience working with Agile tools such as JIRA, Confluence, and Azure DevOps.
• Excellent facilitation, coaching, and stakeholder management skills.
• Deep understanding of Agile metrics and reporting techniques.
• Strong problem-solving and conflict-resolution skills.
• Ability to drive Agile transformation and process improvement initiatives.
• English B2/C1

Will be a plus:

• Certified Scrum Master (CSM) or Professional Scrum Master (PSM) certification.
• Experience with scaling Agile frameworks such as SAFe or LeSS.
• Background in software development or engineering.
• Familiarity with DevOps practices and CI/CD pipelines.

Our client is seeking four experienced Business Analyst. The ideal candidates will have hands-on experience in requirement discovery, backlog management, Agile methodologies

Requirements:

✅ 5+ years of experience as a Business Analyst
✅ Strong experience in requirement discovery and artifact creation (e.g., BRDs, user flows, wireframes, workflow diagrams).
✅ Proficiency in Customer Journey Mapping, Agile Backlog Management, and User Story Mapping.
✅ Deep understanding of Agile frameworks, including SAFe, LeSS, DAD, and Scrum methodologies (Scrum models N, N-1, N+1).
✅ Expertise in backlog management: Definition of Ready (DoR), Definition of Done (DoD), acceptance criteria writing.
✅ Familiarity with estimation approaches in Agile (e.g., story points, T-shirt sizing, WSJF).
✅ Experience working with educational technology solutions (LMS, CA, SIS) and understanding of interoperability standards (e.g., SCORM, xAPI, LTI).
✅ Technical BA skills are a plus (e.g., understanding APIs, REST/JSON, Postman, Swagger).
✅ Proficiency in BA tools such as JIRA, Confluence, Miro, Figma, Lucidchart, or equivalent.
✅ Excellent stakeholder management skills, bridging business and technical teams.
✅ Strong analytical and problem-solving skills with experience working on large-scale enterprise projects.

Responsibilities:

📌 Requirement Discovery & Analysis: Lead stakeholder discussions, elicit, document, and analyze business and technical requirements.
📌 Customer Journey Mapping: Design and optimize learner/user journeys to enhance the overall learning experience.
📌 Agile Backlog Management: Define, prioritize, and manage the product backlog, ensuring clear and actionable user stories with well-defined DoR and DoD.
📌 User Story Mapping: Collaborate with stakeholders to structure and refine user stories for seamless functionality and end-user satisfaction.
📌 Stakeholder Collaboration: Engage with Product Owners, UX/UI teams, and Development teams to ensure alignment with business and technical goals.
📌 Agile Best Practices: Participate in Agile ceremonies (daily stand-ups, sprint planning, retrospectives), supporting iterative development cycles.
📌 Process Optimization: Recommend improvements based on data analysis and best practices in Agile.
📌 Interoperability & Compliance: Ensure LMS solutions comply with SCORM, xAPI, LTI, and other industry standards.
📌 Documentation & Reporting: Maintain requirement specifications, workflow diagrams, and process documentation in Confluence or similar collaboration tools.