Jobs Business Analyst (BA)

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies.

We are looking for a Senior Business Analyst!  

Requirements: 
- Exceptional core Business Analysis skills with a proven track record of eliciting, structuring, and writing clear, high-quality technical and functional requirements.
- Previous experience working in complicated, dynamic environments with a high level of uncertainty and complex cross-unit dependencies.
- Deep understanding of software development lifecycles (SDLC) and Agile methodologies.
- Proven experience drafting BRDs and decomposing them into backlog items — Epics, User Stories, and Acceptance Criteria.
- Solid knowledge of BPMN, UML, and system/block diagrams.
- Ability to communicate effectively with business stakeholders in terms of value and KPIs, and with tech teams on a technical level.
- Strong ability to break down complex business logic into actionable development tasks. 

Will be a plus: 
- Productive experience in the iGaming industry, specifically with casino games and slot mechanics.
- Knowledge of data analytics and familiarity with BI tools (Tableau, Power BI, Looker, etc.).
- Experience with API documentation.
- Familiarity with A/B testing and UX research principles.
- Knowledge of BABOK principles would be an advantage.

Responsibilities: 
- Drive the business analysis activities for launching a new domain, ensuring all product needs are accurately captured, structured, and documented.
- Act as the primary bridge and mediator between the Product team and the Technical team, translating product vision into detailed technical requirements.
- Translate business needs into actionable deliverables for development, including documentation, backlog items, epics, and user stories.
- Actively manage and groom the backlog, clarify complex logic for developers, and ensure the final technical delivery aligns with product expectations.
- Ensure business stakeholders have the required level of transparency on progress, priorities, and decisions throughout the product lifecycle.

Our benefits to you:

☘️An exciting and challenging job in a fast-growing business group, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance, and more

🤝🏻Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed

🧑🏻‍💻Modern corporate equipment based on macOS or Windows and additional equipment are provided

🏖Paid vacations, sick leave, personal events days, days off

💵Referral program — enjoy cooperation with your colleagues and get the bonus

📚Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences

🎯Rewards program for mentoring and coaching colleagues

✈️In-house Travel Service

🦄Multiple internal activities: online platform for employees with quests, gamification, presents and news, clubs for movie / book / pets lovers and more

🎳Other benefits could be added based on your location 
 

Dynamica Labs invites a Business Analyst /Project Manager(CRM)  for the implementation of Microsoft Dynamics 365 CRM system to our clients. This position is for those currently working in client-facing roles such as QA, BA, PM, Technical Support Specialist or similar. We provide comprehensive training for transitioning into this role. 
 
 FUNCTIONAL RESPONSIBILITIES: 

• Participation in projects for the implementation of Microsoft Dynamics 365 CRM system. 
• Configuring the Microsoft Dynamics 365 CRM system to fit the client's business processes. 
• Interaction with the development department in terms of writing tasks for system customization, controlling deadlines and quality of execution. 
• Building strong relationships with clients to ensure excellent service levels. 
• Meeting deadlines and reporting on completed work.
   

    WHAT WE EXPECT FROM YOU: 

• 1+ year of experience in IT field
• Desire to continuously learn new things 
• Technically savvy 
• English language proficiency at the upper-intermediate level or higher (Communication with English-speaking clients)
• Higher education
  
      WOULD BE A PLUS: 
• Higher education in technical  fields 
• Experience working in an IT company 
• Experince working with CRM systems
• Experience as a PM/BA or relevant courses 

 BENEFITS:  

• A London based company, Microsoft Solutions Partner for Business Applications 
• UK and US based clients only 
• Opportunities for self-realization, professional and career growth 
• Skilled management and mature processes 
• Interesting and diverse projects 
• Friendly team 
• Transparent payment system 
• Remote work 
• Paid public holidays, annual leave, sick days 
• Guidance, mentoring and training for Dynamics Sales and Marketing, HubSpot, ClickDimensions, MS PowerApps 

Your future responsibilities:

• Collecting, analyzing and documenting software requirements
• Collaborate with business owners to clarify their requirements for new or enhanced business processes/products
• Prepare specification documents for approved decisions
• Develop a system level view to ensure consistency in requirements
• Facilitate the alignment of end user requirements with system capabilities
• Explore integration points with external/internal systems and help development teams with integration
• Collaborate with development teams to understand architecture implications for business decisions

Your skills and experience:

• 3+ years of relevant professional experience
• Experience in the financial/banking industry, preferably in product management
• Excellent analytical skills, able to design complex data flows and business processes
• Basic knowledge about microservices, UML, BPMN, SQL
• Experience in API specification, web-services and integration scenarios (including data flow & logic of components for integration)
• Strong problem solving skills, attention to details and result-oriented mindset
• Excellent interpersonal communication, negotiation and meeting facilitation skills
• Passionate team player, committed and self-motivated
• English level — Intermediate (or higher)

We offer what matters most to you:

• Competitive salary: we guarantee a stable income and annual bonuses for your personal contribution. Additionally, we have a referral program with rewards for bringing in new colleagues to Raiffeisen Bank.
• Social package: official employment, 28 days of paid leave, additional paternity leave, and financial assistance for parents with newborns.
• Comfortable working conditions: possibility of a hybrid work format, offices equipped with shelters and generators, modern equipment.
• Wellbeing program: all employees have access to medical insurance from the first working day; consultations with a psychologist, nutritionist, or lawyer; discount programs for sports and purchases; family days for children and adults; in-office massages.
• Training and development: access to over 130 online training resources; corporate training programs in CX, Data, IT security, leadership, agile, сorporate library.
• Great team: our colleagues form a community where curiosity, talent, and innovation are welcome. We support each other, learn together, and grow. You can find like-minded individuals in over 15 professional communities, reading clubs, or sports clubs.
• Career opportunities: we encourage advancement within the bank across functions.
• Innovations and technologies: Infrastructure: AWS, Kubernetes, Docker, GitHub, GitHub actions, ArgoCD, Prometheus, Victoria, Vault, OpenTelemetry, ElasticSearch, Crossplain, Grafana. Languages: Java (main), Python (data), Go (infra, security), Swift (IOS), Kotlin (Android). Data stores: Sql-Oracle, PgSql, MsSql, Sybase. Data management: Kafka, AirFlow, Spark, Flink. AI: building expertise and actively integrating into processes.
• Support program for defenders: we maintain jobs and pay average wages to mobilized individuals. For veterans, we have a support program and develop the Bank’s veterans community. We work on increasing awareness among leaders and teams about the return of veterans to civilian life. Raiffeisen Bank has been recognized as one of the best employers for veterans by Forbes.

______________________________________________________________________Твої майбутні обов’язки:

• Збір, аналіз та документування вимог до програмного забезпечення
• Співпраця з власниками бізнесу для уточнення їхніх вимог щодо нових або оновлених бізнес-процесів/продуктів
• Підготовка документів специфікації для затверджених рішень
• Формування системного бачення для забезпечення цілісності та узгодженості вимог
• Сприяння узгодженню вимог кінцевих користувачів із можливостями системи
• Дослідження точок інтеграції із зовнішніми/внутрішніми системами та допомога командам розробки з інтеграцією
• Співпраця з командами розробки для розуміння впливу бізнес-рішень на архітектуру

Твій досвід та навички:

• 3+ роки релевантного професійного досвіду
• Досвід у фінансовій/банківській сфері, бажано в продакт-менеджменті
• Відмінні аналітичні навички, здатність спроєктувати складні потоки даних та бізнес-процеси
• Базові знання мікросервісної архітектури, UML, BPMN, SQL
• Досвід створення специфікацій API, вебсервісів та сценаріїв інтеграції (включаючи потоки даних і логіку компонентів)
• Сильні навички вирішення складних завдань (problem-solving), уважність до деталей та орієнтованість на результат
• Відмінні навички міжособистісної комунікації, ведення переговорів та фасилітації зустрічей
• Енергійний командний гравець, відповідальний та самомотивований
• Рівень англійської мови — Intermediate (або вище)

Пропонуємо те, що має значення саме для тебе: 

• Конкурентна заробітна плата: гарантуємо стабільний дохід та річні бонуси за твій особистий внесок. Додатково, у нас діє реферальна програма винагороди за залучення нових колег до Райффайзен Банку.
• Соціальний пакет: офіційне працевлаштування, 28 днів оплачуваної відпустки, додатковий “декрет” для татусів, та матеріальна допомога для батьків при народженні дітей.
• Комфортні умови праці: можливість гібридного формату роботи, офіси забезпеченні укриттями та генераторами, забезпечення сучасною технікою.
• Wellbeing програма: для всіх співробітників доступні медичне страхування з першого робочого дня; консультації психолога, нутриціолога чи юриста; дисконт програми на спорт та покупки; family days для дітей та дорослих; масаж в офісі.
• Навчання та розвиток: доступ до понад 130 навчальних онлайн-ресурсів; корпоративні навчальні програми, онлайн бібліотека, програма менторства.
• Крута команда: наші колеги — це спільнота, де вітаються допитливість, талант та інновації. Ми підтримуємо один одного, вчимося разом та зростаємо. Ти можеш знайти однодумців у понад 15-ти професійних ком’юніті, читацькому чи спортивному клубах.
• Кар’єрні можливості: ми заохочуємо просування всередині банку між функціями.
• Інновації та технології. Infrastructure: AWS, Kubernetes, Docker, GitHub, GitHub actions, ArgoCD, Prometheus, Victoria, Vault, OpenTelemetry, ElasticSearch, Crossplain, Grafana. Languages: Java (main), Python (data), Go(infra,security), Swift (IOS), Kotlin (Andorid) Datastores: Sql-Oracle, PgSql, MsSql, Sybase. Data management: Kafka, AirFlow, Spark, Flink, розвиваємо експертизу в AI та активно інтегруємо в процеси.
• Програма підтримки захисників і захисниць: ми зберігаємо робочі місця та виплачуємо середню заробітну плату мобілізованим. Для ветеранів та ветеранок у нас діє програма підтримки, розвивається ветеранська спільнота Банку. Ми працюємо над підвищенням обізнаності керівників та команд з питань повернення ветеранів до цивільного життя. Райффайзен Банк відзначений як один з найкращих роботодавців для ветеранів (Forbes).

Dataforest is looking for a Business analyst to join our team. If you're looking for a challenging project and a friendly, supportive team, you've come to the right place to send your resume.

You'll be a great fit if you have:
- 2+ years of experience in system, functional, or business analysis;
- English you can think in. You run the client call, you do not take notes on it;
- AI is already part of your working day, not something on your list to try;
- Practical experience with key business analysis techniques and requirement management tools;
- Understanding of SDLC and agile development processes;
- You would rather draw it than describe it: a wireframe, a flow, a schema, on the screen while everyone is still talking;
- Proficiency in identifying and translating business needs into clearly defined requirements;
- Experience in drafting functional / business / system requirement specifications;
- Experience in working with stakeholders and requirements elicitation;
- Critical thinking and problem-solving skills;
- Ability to decompose complex requirements into manageable tasks;
- Understanding of web development concepts and technologies;
- Excellent interpersonal and communication skills.

Would be a plus:
- SQL and API contracts do not scare you;
- Experience with integration projects.

What you'll do:
- Communicating with stakeholders to identify their needs and clarify requirements;
- Analyzing, validating, grooming and documenting requirements to the projects;
- Visualizing business processes and preparing data models for the software projects;
- Advising stakeholders on the common practices and possible product solutions;
- Performing competitor and market analysis, assisting in developing product ideas;
- Communicating project vision and coordinating development with engineering teams;
- Participating in presales and estimates.

We ensure your growth with:
- Opportunity to work with the high-skilled engineering team on challenging projects;
- Interesting projects with new technologies;
- Great networking opportunities with international clients, challenging tasks;
- Building interesting projects from scratch using new technologies;
- Personal and professional development opportunities;
- Competitive salary fixed in USD;
- Paid vacation and sick leaves;
- Flexible work schedule;
- Friendly working environment with minimal hierarchy;
- Team building activities, corporate events.

We are seeking an experienced Senior Business Analyst to join a data management project within a leading pharmaceutical company.

The role will focus on Master Data Management (MDM), data modeling, and data governance, acting as a business counterpart to MDM and data platform teams. The Business Analyst will help translate business needs into clear data requirements, models, and processes, while supporting the development of downstream data structures and ontologies.

Responsibilities:

• Act as a senior business counterpart for MDM, data platform, and Foundry teams, owning the clarification and translation of business needs into actionable data requirements.
• Lead requirements discovery and analysis related to Master Data Management, including master data domains, attributes, relationships, business rules, hierarchies, and ownership.
• Work closely with business stakeholders and technical teams to define how master data should be structured, governed, and represented across downstream systems and data platforms.
• Support the definition and refinement of conceptual and logical data models, ensuring that business concepts and relationships are accurately represented.
• Facilitate discussions between business and technical stakeholders, proactively resolving ambiguities, inconsistencies, and gaps in data requirements.
• Contribute to the development and evolution of enterprise ontologies, including the definition of business entities, relationships, terminology, and semantic models.
• Support data governance activities, including data definitions, ownership, quality rules, standards, and consistency across systems.
• Analyze existing data structures and processes and recommend improvements to support scalable and consistent enterprise data management.
• Maintain clear documentation covering business requirements, data definitions, models, business rules, decisions, and dependencies.
• Validate proposed data models and delivered solutions with business stakeholders to ensure alignment with business processes and intended use.
• Collaborate closely with distributed stakeholders and teams, including colleagues based in the US.

Requirements:

• 5+ years of experience as a Business Analyst, Data Business Analyst, or similar role within complex enterprise environments, with significant exposure to data-related initiatives.
• Strong practical understanding of Master Data Management principles, including master data domains, golden records, hierarchies, relationships, matching, data ownership, governance, and lifecycle management.
• Experience translating complex business concepts into structured data requirements and data models.
• Good understanding of data modeling principles, including entities, attributes, relationships, reference data, and conceptual/logical data models.
• Experience working closely with MDM, data engineering, data architecture, or enterprise data platform teams.
• Ability to operate as an independent and senior business counterpart to technical teams rather than relying on engineering teams to drive requirements definition.
• Strong stakeholder management and facilitation skills, with the ability to work with both business and technical stakeholders and challenge assumptions when necessary.
• Experience with data governance, data quality, business glossaries, metadata, or data ownership frameworks.
• Familiarity with ontology or semantic data modeling concepts is highly desirable.
• Experience with Reltio or another MDM platform is a strong advantage, but specific Reltio expertise is not required.
• Experience with Palantir Foundry or similar enterprise data platforms is a plus.
• Pharmaceutical, healthcare, or life sciences domain experience is highly desirable.
• Basic understanding of SQL and data querying concepts is beneficial, but hands-on development or data engineering experience is not required.
• Strong analytical and problem-solving skills, with a high level of ownership and the ability to independently structure ambiguous business problems.
• Ability to work effectively in a distributed international environment.
• English: Upper-Intermediate or higher.
   

We offer*:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits

*not applicable for freelancers

Our client is a leading provider of enterprise software solutions, helping organizations optimize complex business processes through innovative technology. The company is committed to delivering high-quality implementation services, driving customer success, and continuously improving its platform through modern technologies and collaborative delivery practices.

They are looking for an experienced Functional Analyst to join the Delivery Services team. In this role, you will be responsible for supporting software implementations, gathering and documenting business requirements, configuring solutions, conducting client training, and ensuring successful adoption of the platform. This position is ideal for someone who enjoys working directly with customers, solving business challenges, and managing multiple implementation projects in a fast-paced environment.

Working Hours: This role requires working until 2-3 PM EST (U.S. Eastern Time) to ensure daily overlap with the client's team.

Responsibilities

• Lead client-facing discovery sessions, product demonstrations, workshops, training sessions, and implementation activities.
• Gather, analyze, and document business and functional requirements.
• Translate business needs into system configuration and functional specifications.
• Configure the platform according to future-state business processes.
• Troubleshoot system issues, analyze errors, and recommend appropriate solutions.
• Support client testing, validation, and user acceptance activities.
• Manage multiple implementation projects simultaneously while balancing priorities and deadlines.
• Collaborate closely with delivery teams, account management, product, and engineering teams.
• Act as the bridge between business stakeholders and software development teams to ensure functional requirements are clearly communicated.
• Continuously learn new tools, technologies, and delivery practices while adapting to changing project priorities.

Requirements

• 5+ years of experience working with financial aid operations or financial aid systems.
• Strong business analysis and requirements gathering skills.
• Experience configuring enterprise software solutions.
• Experience with data conversion and integrations with external systems.
• Proven experience participating in enterprise software implementation projects.
• Strong analytical and problem-solving abilities.
• Excellent verbal and written English communication skills.
• Experience troubleshooting complex business applications.
• Strong client-facing communication and presentation skills.
• Ability to prioritize multiple projects in a fast-paced environment.
• Experience with Microsoft Office tools, Jira, Confluence, SharePoint, and Project.
• Comfortable delivering training sessions and working directly with business users.
• Strong sense of ownership, teamwork, and customer focus.
• At least upper-intermediate (B2) English.

Nice to Have

• Experience with higher education or financial aid software platforms.
• Previous experience as a Functional Analyst or Business Analyst within Professional Services or Delivery teams.
• Experience working in higher education administration.
• Experience collaborating with distributed global teams.
• Exposure to high-growth or rapidly changing environments.
• Ability to thrive in fast-paced and evolving organizations.

Join.To.IT is a Ukrainian outsourcing IT company founded in 2012, delivering software solutions across various business domains.

We help our clients find the right product solutions even before development starts. Our Research Team conducts market and competitor research, validates product hypotheses, creates interactive prototypes, and helps clients make informed business decisions.

We are looking for a Business Analyst who thinks like a product consultant, actively uses AI tools, and focuses on creating real business value for clients.

Responsibilities

• Analyze client business needs and translate them into clear requirements
• Conduct Product Discovery, Benchmark Research, and Business Research
• Analyze competitors, markets, and successful digital products
• Prepare User Stories, Use Cases, Acceptance Criteria, and project documentation
• Collaborate with UX/UI Designers on clickable prototypes and product hypothesis validation
• Use AI tools for research, analysis, documentation, and prototyping
• Participate in presales, project estimation, and preparation of client proposals
• Collaborate with Developers and QA throughout product implementation
• Validate implemented functionality against business requirements
• Proactively suggest product improvements and new solutions that create business value

Requirements

• 2+ years of commercial experience as a Business Analyst
• English — Upper-Intermediate (B2+)
• Hands-on experience with Product Discovery, requirements gathering, and competitor/market research
• Ability to analyze business processes and propose solutions, not just document requirements
• Experience with User Stories, Use Cases, Acceptance Criteria
• Experience with Figma and understanding of clickable prototyping
• Confident use of AI tools such as ChatGPT, Claude, Gemini, Lovable, or similar
• Understanding of SDLC and Agile/Scrum
• Strong analytical and communication skills, proactivity, and ownership

Nice to Have

• Experience in an outsourcing company and/or presales
• Knowledge of BPMN and UML
• Experience with Customer Journey Maps, User Flows, or Product Vision
• Experience with AI prototyping tools such as Lovable, Bolt, v0, Figma AI, or similar

We Offer

• Office-based work in Kyiv, near Vasylkivska metro station
• Working hours: 10:00–19:00, Monday–Friday
• Comfortable office with a shelter, Starlink, and uninterrupted power supply
• Medical insurance
• Paid vacation and sick leave
• Free gym access near the office
• Compensation for professional courses and development
• Supportive team and opportunities for professional growth

POSITION OVERVIEW

As a System Analyst on the Fintech Core project, you will define technical architecture, system specifications, and integration designs for a white-label modular fintech platform that enables rapid creation of digital banking and payment products.

The platform provides a complete technology stack including general ledger, middleware, mobile/web applications, and extensive third-party integrations for KYC, payments, card issuance, and compliance. You’ll work closely with Business Analysts, Solution Architects, and Engineering teams to translate business requirements into detailed technical specifications, design robust system architectures, and ensure seamless integration across microservices while maintaining regulatory compliance and enterprise-grade security.

This role offers hands-on experience designing financial systems at scale, with exposure to payment processing, card networks, digital wallets, cross-border transactions, and regulatory compliance frameworks serving multiple fintech implementations globally.

General project description 

Fintech Core is a white-label modular fintech solution designed for rapid creation and launch of digital banking and payment products. It provides a comprehensive, turnkey platform that enables businesses to build neobanks, digital wallets, payment systems, and other fintech products within 3 months rather than years. The solution includes a complete technology stack: a robust general ledger platform, middleware layer, customizable frontend applications for iOS/Android/Web, and extensive third-party integrations for KYC, payments, card issuance, and compliance. Unlike traditional SaaS offerings, Fintech Core provides full access to source code, eliminating vendor lock-in and enabling deep customization.

The platform is built on a microservices architecture with modular components that can be independently scaled and customized. It supports multi-currency operations, cross-border payments, card issuing, account management, transaction processing, compliance monitoring, and back-office orchestration. The solution is PCI & DSS compliant and designed to meet regulatory requirements across multiple jurisdictions.

Project stage: Active development and continuous enhancement. The platform is mature with multiple successful implementations but undergoes constant evolution to incorporate new regulatory requirements, payment integrations, and fintech capabilities. Quality, scalability, and compliance are paramount priorities.

The size and the structure of the team Cross-functional team including Product Owners, Business Analysts, System Analysts, Frontend/Backend Developers, QA Engineers, DevOps, Security Specialists, and Compliance Consultants. The team operates in an Agile environment with close collaboration between technical and business functions.

YOUR BACKGROUND

Technical Skills 

• 4+ years of experience as a System Analyst, Technical Analyst, or similar role in fintech or banking domains 
• Strong understanding of financial systems architecture including general ledgers, payment processing, and account management 
• Experience with microservices architecture, API design, and distributed systems 
• Proficiency in creating technical documentation: system design documents, data flow diagrams, sequence diagrams, ER diagrams 
• Knowledge of database design and data modeling for transactional systems 
• Understanding of integration patterns, message queues, and event-driven architectures 
• Familiarity with payment systems standards (ISO 20022, SWIFT, SEPA, card schemes) 
• Experience with API specifications (REST, OpenAPI/Swagger, webhooks) 
• Understanding of cloud infrastructure and deployment architectures (AWS, Azure, GCP) 
• Knowledge of authentication and authorization mechanisms (OAuth, JWT, API keys)

Domain Knowledge 

• Understanding of core banking concepts: accounts, transactions, balances, ledgers, reconciliation 
• Knowledge of payment flows: domestic/international transfers, card payments, digital wallets 
• Familiarity with KYC/AML processes and regulatory compliance requirements 
• Understanding of financial data security standards (PCI DSS, GDPR) 
• Experience with fintech product features: onboarding, card issuing, FX, acquiring

Analytical & Documentation Skills 

• Excellent analytical thinking and problem-solving abilities 
• Strong technical writing skills with attention to detail 
• Ability to translate complex business requirements into technical specifications 
• Experience with UML, BPMN, or similar modeling notations 
• Proficiency with documentation tools (Confluence, Notion, or similar) 
• Experience with requirements management and traceability

English level - Upper-Intermediate.

Skills that will be a plus:

• Experience with white-label or multi-tenant system architectures
• Knowledge of blockchain and cryptocurrency integrations
• Familiarity with regulatory frameworks (PSD2, Open Banking, MiFID)
• Experience with performance testing and system optimization
• Understanding of DevOps practices and CI/CD pipelines
• Previous experience with modular platform architecture
• Knowledge of financial compliance and audit requirements
• Experience with data migration and system integration projects

RESPONSIBILITIES

• Analyze and document system requirements for platform modules including payments, card issuance, digital wallets, accounts, ledger management, and compliance systems
• Translate business requirements into detailed technical specifications, API contracts, database schemas, and integration architectures
• Design data models, entity relationships, and data flow diagrams for transactional and financial systems with appropriate normalization and performance considerations
• Define integration patterns and technical specifications for connecting with payment processors, KYC/AML providers, card issuers, and open banking platforms
• Document system behaviors using sequence diagrams, component diagrams, deployment architectures, and API specifications (OpenAPI/Swagger)
• Collaborate with Solution Architects to ensure system designs align with microservices architecture patterns, scalability requirements, and technical best practices
• Define non-functional requirements including performance benchmarks, security controls, data retention policies, and audit trail specifications
• Facilitate technical design workshops with Engineering teams to review system specifications, validate implementation approaches, and identify technical risks
• Create comprehensive system documentation in Confluence covering technical flows, component interactions, message formats, and infrastructure requirements
• Support QA teams by defining system integration test scenarios, technical acceptance criteria, and end-to-end testing strategies
• Analyze system performance bottlenecks and propose optimization solutions for high-throughput financial transaction processing
• Ensure all technical specifications maintain regulatory compliance requirements (PCI DSS, GDPR, PSD2) and financial data security standards
• Maintain traceability between business requirements, system specifications, technical implementations, and test cases
• Participate in sprint planning, technical refinement sessions, and architecture review boards to ensure alignment between product vision and technical execution

Our Mission and Vision

At Solidgate, our mission is clear: to empower outstanding entrepreneurs to build exceptional internet companies. We exist to fuel the builders — the ones shaping the digital economy — with the financial infrastructure they deserve. To achieve that, we’re on a bold path: to become the #1 payments orchestration platform in the world.
 

We believe the future of payments is shaped by people who think big, take ownership, and bring curiosity and drive to everything they do. That’s exactly the kind of teammates we want on board.

About the Role
 

As a Junior Business Analyst in the Account Management and Sales team, you’ll gain hands-on experience in fintech while strengthening your analytical, operational, and business skills. 
This role places you at the core of client interaction and business process optimization, where every task directly contributes to Solidgate’s growth.
 

What you’ll own

• Interacting with clients, addressing requests, and providing information about our products and services.
• Preparing presentations, documentation, and organizing meetings.
• Supporting operational processes within Account Management and Sales teams.
• Analyzing sales results and providing recommendations to optimize team processes.
   

You’re a great fit if you have

• Bachelor’s or Master’s degree (completed or in progress)
• Strong academic achievements and results
• English proficiency at Upper-Intermediate level or higher
• Excellent analytical and communication skills
• High level of responsibility and a results-driven mindset

Participation in international or academic programs (FLEX, Erasmus, CFA Research Challenge, or similar) will set you apart.
 

Why Solidgate?

• No internships here — we build careers. Get hands-on from day one and make a real impact.
• Enjoy the ride. A wow office in Kyiv center, daily lunches, snacks, team buildings, and a learning budget to keep you growing.
• Flex your schedule. Balance studies and work with flexible hours that fit your life.
• Your work = real outcomes. Shape how global companies move money.
   

💌 The Extras: 30+ days off, unlimited sick leave, free office meals, health coverage, and Apple gear to keep you productive. Courses, conferences, sports and wellness benefits — all designed for ideas, focus, and fun.

Tomorrow’s fintech needs your mindset. Come build it with us.

Know top talent? We’re always on the lookout. Recommend someone for our role, and if they get hired, there’s a bonus waiting for you — simple as that.

We are hiring a Business Analyst to contribute to international software development projects and deliver digital solutions for global enterprise clients. 

Our customer is a pre-IPO software development company providing a full cycle of services. 
The diverse expertise extends across FinTech, Healthcare, Retail, Telecom, Media & Entertainment, Logistics, Travel & Hospitality, eCommerce, and more. 

Responsibilities: 

• Developing pre-sale content such as presentations, white papers, and success stories focusing on substance and messaging (visual design handled by a dedicated team). 
• Conducting thorough market and company-specific research to identify challenges and opportunities relevant to potential clients. 
• Translating research outcomes into well-structured, professional documents and presentation materials. 
• Occasionally presenting pre-sales materials directly to clients, particularly at the C-level, effectively communicating complex insights and value propositions. 
• Collaborating closely with sales, marketing, and delivery teams to ensure alignment of messaging and solution positioning. 

Must-haves:  

• Experience in Business Analysis for 4+ years. 
• Experience in presales activities. 
• Strong understanding of the presales process and preparation. 
• Experience in preparing expert content, overview materials, presentations, and analytical reports. 
• Ability to clearly structure complex information. 
• Ability to articulate the value of a solution from the customer’s perspective. 
• Ability to quickly learn and adapt to new industries and subject areas. 
• Experience with BPMN and UML. 
• Level of English - from Upper-Intermediate+ and above. 

Nice-to-haves: 

• Experience in documenting completed projects. 
• Experience collaborating with commercial teams. 
• Experience working across multiple industries and handling different types of requests. 
• International professional certificates (PSPO, PSM, etc.). 

POSITION OVERVIEW

We are looking for a Technical Research Consultant with a strong developer background to join the product team. You will explore new identity verification and biometric vendors, and build proof-of-concept solutions that show how each vendor could work within our Client’s platform. Your findings, demos, and recommendations will directly shape the product team's decisions on which technologies to adopt.

We expect a new team member to work independently and proactively: discover information on their own when documentation is incomplete, dig into unfamiliar APIs, and turn research into clear, well-argued conclusions. Strong communication skills are essential, since you will present results to the product team and work closely with US-based colleagues. 

The ideal candidate must move quickly from an identity-verification concept to evidence. Find the right providers and data sources, test them hands-on, document market and regulatory constraints, and give Product clear recommendations backed by working prototypes and traceable research.

General project description

The project offers a biometric-based identity verification and passwordless multi-factor authentication (MFA) platform with a privacy-by-design architecture centered around a private and permissioned distributed ledger. The platform generates a non-phishable multi-factor authentication credential for employees while giving customers a convenient passwordless option for strong authentication to prevent fraud. Because all personally identifiable information (PII) is public/private key encrypted and the user maintains sole possession and access to the private key without third-party intermediaries, PII is always stored and managed in compliance with data privacy mandates and is never exposed in the clear. The platform's innovative architecture combines live biometrics, machine verification of government credentials, a portable digital identity wallet, a private, permissioned ledger, and verified reusable digital credentials. Combined, these capabilities eliminate the identity gap in conventional Single Sign-On (SSO) and MFA. They remove the compromise between security and convenience by reducing transaction friction while verifying identity at every access or service request. An immutable chain of custody provides tamper-evident digital identity and verified credentials for unmatched trust.

The size and the structure of the team

You will be a part of the product team, working closely with product managers and engineers on the client side.

YOUR BACKGROUND

• Strong hands-on experience consuming third-party APIs and SDKs. You can go from documentation to a working test without needing a full engineering team.
• Comfort with Python, JavaScript/TypeScript, or a similar scripting language, plus REST/JSON, OAuth or API-key authentication, Postman, curl, Git, and basic cloud tooling.
• Excellent technical research skills and the discipline to distinguish primary evidence, independent testing, vendor marketing claims, and your own conclusions.
• Experience translating ambiguous business questions into structured evaluation criteria and defensible recommendations.
• Strong written communication. Your research should be concise enough for an executive while detailed enough for an engineer to reproduce the work.
• Experience presenting technical findings to Product, walking Engineering through API test results, and discussing regulatory constraints with Security or Compliance.
• High agency and comfort working independently in an environment where priorities can change quickly.
• Dependable collaboration overlap with the U.S. Eastern time zone.
• Experience in identity verification, KYC/KYB, fraud prevention, biometrics, digital identity, cybersecurity, fintech, payments, or trust and safety.
• English level - B2-С1

Skills that will be a plus:

• Familiarity with government eID programs, mobile driver licenses, authoritative identity data, document verification, or identity-assurance standards.
• Experience evaluating biometric, liveness, presentation-attack, deepfake, or document-fraud technology.
• Experience researching international privacy, data-residency, consent, identity, or digital-government requirements.
• Experience building AI-assisted research agents, monitoring pipelines, web-scraping or change-detection workflows, or other research automation.
• Prior work in consulting, product management, solutions engineering, technical product research, or technical competitive intelligence.

Previous experience preferred: Identity verification, authentication, KYC / AML, or fintech solutions. 

RESPONSIBILITIES

• Research identity verification, eID, document verification, biometric and fraud-detection vendors, with a focus on regions where global providers have weak coverage (e.g., Southeast Asia).
• Integrate vendor APIs and SDKs in sandbox environments and build lightweight PoCs to show how each solution works, how hard it is to integrate and where it fails.
• Assess whether vendors are production-ready, including onboarding, approvals, licensing, geographic restrictions and commercial terms.
• Research country-specific identity ecosystems (e.g., Singpass and other national eIDs), plus the regulatory and privacy constraints that affect integration.
• Monitor vendor coverage, API changes and new document templates, and automate routine research where possible.
• Build vendor scorecards and recommend whether to integrate, partner or defer, backed by clear evidence.
• Present findings and demos to Product, Engineering and Compliance stakeholders.

Example first tasks: evaluating Plaid-like bank verification providers, researching Singpass and other national eIDs, testing document verification vendors for Southeast Asia, and prototyping deepfake detection tools.

WE OFFER

• 20 billable days off in the first year of cooperation, all next years - 25 billable days off
• Fair and competitive compensation
• Friendly team and enjoyable working environment
• Clearly described business processes in the company that really work
• Regular updates on company news, Q&A sessions with top management
• Flexible work schedule
• Remote work mode
• Ability to transfer unused vacation to the next year

We are looking for a Senior System Analyst to participate in the preparation of a detailed Software Requirements Specification (SRS) for a complex enterprise platform.

The specialist will work closely with a Business Analyst and Solution Architect / Tech Lead. The BA is responsible for business and functional requirements, while the Solution Architect is responsible for the solution architecture. The System Analyst’s role is to detail system logic, data, and interactions to a level sufficient for architecture design, accurate development estimation, and subsequent implementation.

Key Responsibilities

- Analyze requirements, Features, Business Rules, and Use Cases prepared by the BA.
- Identify gaps, contradictions, ambiguities, and missing scenarios.
- Detail Use Cases: triggers, preconditions, main flows, alternative flows, exception flows, and postconditions.
- Describe system behavior and interactions between system components.
- Define object states and lifecycles: states, transitions, events, and constraints.
- Design and document APIs and integrations: endpoints, request/response structures, JSON/XML, authentication, error codes, callbacks/webhooks, retries, and timeouts.
- Prepare OpenAPI/Swagger specifications.
- Create Sequence, Activity, State Machine, Component, and other required UML diagrams.
- Work with BPMN 2.0 together with the BA.
- Develop data models: entities, attributes, relationships, identifiers, ERDs, and data mappings.
- Detail validation rules, error handling, edge cases, and system constraints.
- Describe synchronous and asynchronous interactions, events, queues, and integration flows.
- Define RBAC/permissions, audit requirements, and security-related system requirements together with the Solution Architect.
- Ensure traceability: Business Requirements → Features → Use Cases → System Requirements → Data/API/Integrations → Acceptance Criteria.
- Conduct technical requirements reviews together with the Solution Architect.
- Assess Features for Estimation Readiness and eliminate ambiguities that could affect development estimation.
 

Requirements

5+ years of experience as a System Analyst / Senior System Analyst.

Hands-on experience with:

- Complex enterprise/B2B software systems.
- Preparation of detailed SRS / System Requirements.
- REST APIs and system integrations.
- OpenAPI / Swagger.
- UML.
- BPMN 2.0.
- Sequence Diagrams.
- State Machines.
- ERD and data modelling.
- JSON/XML.
- Authentication, authorization, and RBAC.
- Error and exception handling.
- Synchronous and asynchronous integrations.
- Direct collaboration with Business Analysts, Software Architects, and development teams.
- Preparing specifications actually used by development teams for estimation and implementation.

Strong Advantage

Experience with Cybersecurity, telecom, security-sensitive enterprise systems, IAM, audit/logging, encryption, high-load, or distributed systems.

Cybersecurity domain experience is not mandatory if the candidate has strong system analysis and integration experience.

Еxpected Outcome

The SRS must be detailed enough that developers performing the estimation do not need to independently infer system logic, states, data structures, integrations, exception scenarios, or expected system behavior.

Important: We are looking for a hands-on System Analyst who independently creates specifications, models, and diagrams — not someone whose role is limited to team coordination or high-level requirements documentation.

PwC is a global network of more than 370,000 professionals in 149 countries that turns challenges into opportunities. We create innovative solutions in audit, consulting, tax and technology, combining knowledge from all over the world.

PwC SDC Lviv, opened in 2018, is part of this global space. It is a place where technology is combined with team spirit, and ambitious ideas find their embodiment in real projects for Central and Eastern Europe.

What do we guarantee?

• Work format: Remote or in a comfortable office in Lviv - you choose.
• Development: Personal development plan, mentoring, English and Polish language courses.
• Stability: Official employment from day one, annual review of salary and career prospects.
• Corporate culture: Events that unite the team and a space where everyone can be themselves.

We are looking for an AI Business Analyst to join our CEE IT Digital Solutions team and help shape AI-based solutions that deliver business value. 

You will work closely with business stakeholders, developers, solution architects, project managers, security teams, and other stakeholders to identify opportunities, gather and manage requirements, assess solution feasibility and support the successful delivery of solutions built primarily on the Microsoft Power Platform and Azure ecosystem. 

The role focuses on understanding business challenges, identifying where AI can provide value, translating business needs into clear requirements, ensuring solutions meet stakeholder expectations throughout the delivery lifecycle. 

This role is suited for someone who combines strong business analysis skills with an interest in AI technologies and enjoys working at the intersection of business and technology. 

What You Will Do:

• Gather, analyze, clarify, and manage business requirements for business applications, automation initiatives, and AI-based solutions. 
• Identify, assess, and prioritize process improvement, automation, and AI opportunities. 
• Analyze current-state and future-state business processes using process maps, process diagrams, and other business analysis techniques. 
• Leverage AI tools and rapid prototyping approaches to validate ideas, demonstrate concepts, and support requirement discovery and solution shaping. 
• Prepare and maintain Solution Design Documents and ensure stakeholder review and sign-off. 
• Define and maintain business requirements, business rules, prompts, and Human-in-the-Loop requirements for AI solutions. 
• Work closely with developers and solution architects throughout the project lifecycle to clarify requirements and support implementation activities. 
• Define and align business acceptance criteria, success measures, and expected outcomes. 
• Coordinate User Acceptance Testing activities, collect feedback, and support requirement refinements. 
• Support compliance, governance, and Responsible AI activities by ensuring business requirements and stakeholder expectations are properly captured and communicated. 
• Support solution adoption, change management, user onboarding, and post go-live continuous improvement. 
• Contribute to best practices, templates, standards, and knowledge-sharing activities across the team. 

What We Are Looking For:

• 4+ years of experience in business analysis, process improvement, requirements management, automation projects, or related roles. 
• Experience gathering, documenting, and managing business and functional requirements. 
• Experience documenting business processes, solution requirements, process diagrams, use cases, and preparing Solution Design Documents. 
• Ability to create quick proof-of-concepts and prototypes using AI-powered and low-code tools to accelerate requirement discovery and solution design 
• Strong analytical and problem-solving skills. 
• Ability to assess business value, expected benefits, risks, and implementation considerations for proposed solutions. 
• Good understanding of Generative AI, intelligent automation, and modern digital technologies. 
• Understanding AI concepts such as AI agents, prompts, Human-in-the-Loop workflows, and Generative AI use cases. 
• Strong prompt engineering skills and ability to effectively interact with AI tools to improve analysis, documentation, requirements gathering, and solution discovery. 
• Strong understanding of AI-assisted productivity and business workflows, including the effective use of tools such as M365 Copilot, ChatGPT, and similar AI assistants. 
• Experience using AI tools to accelerate business analysis activities, process documentation, research, content creation, and stakeholder communication. 
• Experience working with structured and unstructured data, including data quality assessment, data cleansing, and analysis activities. 
• Ability to assess data sources, data quality, and information readiness for automation and AI use cases. 
• Ability to identify business processes and scenarios suitable for AI, automation, or traditional technology solutions and recommend the most appropriate approach. 
• Ability to translate business requirements into clear and actionable requirements for technical teams. 
• Experience coordinating User Acceptance Testing activities and business sign-off processes. 
• Understanding change management, user adoption, and stakeholder engagement practices. 
• Familiarity with Agile delivery methodologies and project delivery lifecycles. 
• Strong written and verbal communication skills. 
• Fluent spoken and written English. 

Nice To Have:

• Familiarity with Microsoft Foundry, Microsoft Copilot Studio, or other AI platforms. 
• Understanding of Generative AI concepts such as RAG, vector search, and knowledge grounding. 
• Experience working on AI or digital transformation projects. 
• Basic understanding of Azure services and cloud technologies. 
• Familiarity with Responsible AI principles and AI governance concepts. 
• Experience working in consulting or professional services environments. 
• Experience with process modelling tools such as Visio, Lucidchart, or similar solutions. 

 Policy statements:
https://www.pwc.com/ua/uk/about/privacy.html

Job Responsibilities:

• Configure and maintain sandbox environments (Zendesk / Intercom / Gorgias, etc.);
• Test AI solutions (chatbots, translation tools, CRM/helpdesk AI features);
• Run real customer support scenarios and evaluate system performance and quality;
• Configure chatbots and conversational flows within AI platforms;
• Compare and test AI vendors, prepare practical recommendations;
• Provide troubleshooting in test and client environments;
• Support Digital Transformation initiatives and tasks assigned by the team lead;

Candidate Requirements:

• Experience in customer support / BPO (Team Lead, Quality Control, or Senior Agent);
• Strong understanding of support operations (SLA, tickets, communication channels);
• Hands-on experience with CRM / helpdesk systems (Zendesk / Intercom or similar);
• Ability to quickly learn and navigate new systems independently;
• Strong analytical thinking and autonomy;
• English level B2+;

Nice-to-have:

• Basic understanding of APIs / integrations;
• Experience with no-code automation tools (Zapier, Make, etc.);
• Experience with AI tools, chatbots, or LLM-based solutions.
   

We are looking for a Tender / Bid Manager to join our team and take ownership of finding and managing new business opportunities through RFPs, RFQs, tenders, and other procurement opportunities in the U.S. market.

The main focus of this role is to identify relevant opportunities, analyze requirements, determine whether we are a good fit, and coordinate the preparation and submission of competitive technical and commercial proposals together with our internal team.

What we are looking for

• 2+ years of experience in Project Management, Business Analysis, Presales, Business Development, or a related role in IT.
• Practical experience working with RFP, RFQ, RFI, or tender documentation.
• Experience analyzing requirements and assessing whether an opportunity is worth pursuing.
• Strong organizational and project coordination skills.
• Strong written and verbal communication skills.
• Excellent attention to detail and ability to work with complex documentation.
• Strong analytical and structured thinking.

• English — at least B2+

   

Will be a strong plus

• Will be a strong plus
• Background in U.S. government procurement or work with public-sector clients.
• Familiarity with U.S. federal RFPs and procurement platforms.
• Background in IT outsourcing, software development, or technology companies.
• A background in Business Analysis, Project Management, Presales, or Business Development.
• Ability to prepare and present demos, PoCs, or solution concepts.

• Ability to support projects from proposal/award through delivery.

   

Location

U.S. or Canada

Remote position.

What you will do

RFP & Opportunity Research

• Monitor U.S. government procurement platforms and other relevant sources to identify suitable RFPs, RFQs, RFIs, and IT opportunities.
• Research and qualify potential opportunities based on our expertise, capabilities, previous experience, and available resources.
• Analyze RFP documentation, including scope of work, technical and business requirements, eligibility criteria, deadlines, and evaluation criteria.
• Assess whether the company meets the requirements and make Go / No-Go recommendations.
• Identify potential risks, gaps, and requirements that need clarification before submission.

• Maintain a structured pipeline of relevant opportunities and track their status and deadlines.

   

Proposal & Bid Management

• Coordinate the RFP response process from qualification through final submission, working closely with cross-functional teams throughout the process.
• Develop proposal plans, timelines, and internal deadlines in collaboration with the relevant team members.
• Work collaboratively with developers, designers, QA, PMs, technical specialists, and management to prepare proposals and ensure all requirements are addressed.
• Analyze and structure customer requirements into clear high-level functions and areas, helping the internal team understand the scope and key expectations. 
• Collect and structure the necessary technical, commercial, and company information.
• Coordinate the preparation of technical and commercial proposals, presentations, case studies, and other required documentation.
• Ensure that all requirements are addressed and that submissions are complete, accurate, and delivered on time.

• Analyze won and lost opportunities and provide insights that can improve future bid strategy.

   

Solution & Demo Preparation

• Work with the technical team to develop the proposed solution based on the customer's requirements.
• Coordinate the preparation of demos, prototypes, or proof-of-concepts when required.
• Help structure the company's vision and proposed approach for the customer.
• Prepare presentation materials and executive summaries.

• Participate in customer meetings, clarification sessions, and proposal presentations together with technical and management representatives.

   

Project Management - Plus / Potential Growth Area

Our primary focus for this role is RFP and Bid Management. However, experience in Project Management or Business Analysis will be a strong advantage. In case of a successful bid, there may be an opportunity to continue working with the project, supporting or taking ownership of its delivery together with the team.

This means the role can potentially grow from opportunity identification and proposal management into project delivery and client management.

Why join us?

• Work with U.S. government and enterprise technology opportunities.
• Have a direct impact on the company's business development and growth.
• Work closely with experienced technical and management teams.
• Have a high level of ownership and autonomy.