Jobs (Other)

We are looking for a Middle Legal Counsel to join our growing legal team as part of our ongoing expansion. The role offers the opportunity to work in a friendly, collaborative environment where knowledge sharing, professional development, and teamwork are strongly encouraged. You will be part of a dynamic team focused on delivering practical legal solutions and supporting the company’s continued growth.

Requirements

• English proficiency at B2–C1 level (written and spoken).
• 2–3 years of experience in fintech, IT, or corporate legal practice.
• Strong communication skills and ability to work with international counterparties.
• Willingness to complete professional training and certifications related to fintech regulation, compliance, or data protection.
• Experience using Artificial Intelligence tools to automate legal.

Responsibilities

• Drafting and reviewing commercial agreements, including merchant agreements, service agreements, NDAs, partnership agreements, and vendor contracts.
• Working with contracts in redline mode (track changes), reviewing counterparties’ revisions and negotiating contractual language.
• Preparing legal opinions on regulatory and commercial matters.
• Providing legal support to internal teams, including product, compliance, risk, operations, and business development.
• Ensuring compliance with fintech and payment regulations, including AML/CFT and data protection requirements.
• Supporting licensing and regulatory processes, including preparation of documentation for financial regulators and responses to regulatory requests.
• Reviewing and updating internal legal documents and policies, such as Terms of Use, Privacy Policies, and other compliance-related documentation.
• Corporate administration of companies in multiple jurisdictions.
• Monitoring regulatory developments and conducting legal research related to fintech and payment services.
• Improving legal processes and document templates to increase efficiency of the legal function.

What you will get with us

• Team-oriented and encouraging work environment.
• Career development opportunity.
• Paid vacation & sick leaves.
• Corporate English classes.
• Paying taxes and conducting private entrepreneurs.
• Internal Referral program.
• Remote-based work.

Hiring process

• CV screening→ Interview with Recruitment Specialist →Test Task → Interview with Hiring Manager → Job Offer.

Are you ready to explore new opportunities? We invite you to submit your application today. We appreciate your interest and look forward to welcoming you on board!
 

Senior NetSuite Engineer (Full-Time) — CRM + Manufacturing + Integrations (5+ years)

Role Summary

We’re hiring a Senior NetSuite Engineer to lead hands-on NetSuite development and optimization across multiple brands. You will drive NetSuite CRM rollout (some brands currently use Salesforce), deliver CRM enhancements, expand manufacturing and advanced manufacturing capabilities, and own key integrations/migrations including ShipHawk. This is a full-time role with high ownership and direct impact.

Key Responsibilities

• Build and maintain NetSuite solutions end-to-end: requirements, design, development, testing, deployment, and support.
• Roll out NetSuite CRM to additional brands and enhance current CRM workflows (lead/opportunity, quoting, activities, dashboards).
• Implement and optimize Manufacturing and Advanced Manufacturing processes (BOMs, routings, work orders, WIP, planning).
• Configure location-based manufacturing and multi-location operational workflows.
• Lead migration and stabilization of the ShipHawk NetSuite plugin (setup, mapping, testing, cutover).
• Develop and maintain SuiteScript 2.x, SuiteFlow, custom records, forms, approvals, saved searches, and reports.
• Support label configuration workflows and related operational processes.
• Partner with Salesforce stakeholders to align processes and support integrations/data sync requirements.
• Create documentation/runbooks and improve SDLC practices (sandbox strategy, release management, code reviews).

Requirements (Must Have)

• 5+ years of hands-on NetSuite development experience.
• Strong expertise in SuiteScript 2.x, SuiteFlow, NetSuite configuration, roles/permissions, and reporting.
• Experience rolling out or significantly enhancing NetSuite CRM.
• Deep experience with Manufacturing / Advanced Manufacturing (or equivalent manufacturing module ownership).
• Integration experience (REST/SOAP, middleware/iPaaS exposure, data mapping, CSV imports, scheduled jobs).
• Strong English communication (written and verbal) and ability to work directly with business stakeholders.

Nice to Have

• Experience with ShipHawk.
• Working knowledge of Salesforce (objects/flows/integration concepts).
• NetSuite certifications (SuiteFoundation, SuiteCloud Developer, ERP Consultant).
• Experience with multi-subsidiary/multi-location environments, WMS/3PL, shipping/labeling systems.

Requirements

– Experience in security, anti-fraud management, or in the casino/gaming industry – from 1+ years;

– Knowledge of the specifics of online casinos, traffic acquisition (understanding the process), KYC, payment systems, and mechanisms related to gaming transactions;

– Experience working with anti-fraud systems (e.g., betting monitoring, suspicious transactions);

– Ability to identify fake accounts, bonus abuse, and money laundering schemes;

– Knowledge in combating multi-accounting, bot attacks, and card fraud

Will be plus:

– English (not necessary at the moment as there is no interaction with English-speaking regions)

– Experience in support

*casino/gaming industry – experience required

Responsibilities

– Monitoring transactions and accounts: Analysis of gaming and financial transactions for liability purposes (fraud, multi-accounting, money laundering, bonus hunting, etc.);

– Use anti-fraud systems to detect anomalies, such as bonus manipulation, fake bets, or fraudulent identification data;

– Preparation of reports and analysis of data on identified risks and incidents

– Analysis of bonus offers

Probation goals:

– Successful detection of suspicious user activity, analyzing game and financial transactions (Fraud, multi-accounts, money laundering, bonus huntings)

Dotcode, an outsourcing company based in Lviv, is seeking a motivated and skilled Data Entry Specialist to join our team. If you are an ambitious individual aiming for professional development, we have an excellent opportunity for you to realise your potential.
 
Requirements:
 

• Experience with CRM systems will be a plus;
• Proficiency in MS Office, particularly Excel;
• Experience with website content management (e.g., updating and maintaining website content);
• 6+ months of experience in the IT industry will be a plus;
• Strong attention to detail and organizational skills;
• Excellent data management and problem-solving abilities;
• Good communication skills;
• English B1 and higher.

We offer:
 

• Competitive salary;
• Flexible working hours;
• Professional development and training opportunities;
• Friendly work environment and office in a convenient location;
• Paid vacations and sick leave.

Hiring Process:
 

• Call with HR.
• Interview with PM.
• Final interview with CEO.

If you have any questions, feel free to contact :)

About GenAI Works:
GenAI Works is the world’s largest AI community, helping people and businesses discover, learn and grow in an AI-enabled world. We partner with companies such as NVIDIA, Oracle, IBM, Google, AWS and ElevenLabs to shape how AI is understood, adopted and trusted at scale.

About the role:

The Community Manager will be responsible for end-to-end management of hackathons and developer engagement initiatives. This role sits at the intersection of community building, partnerships, marketing, and event operations.

You will design compelling hackathon challenges, coordinate with sponsors and partners, recruit volunteers and mentors, support marketing campaigns, and ensure a world-class experience for participants.

This is an ideal role for someone passionate about AI, developer communities, startup ecosystems, and building global innovation programs.

Responsibilities:

• Hackathon Strategy & Program Design
  Design and manage AI hackathons from concept to execution. Develop challenge statements aligned with sponsor technologies and real-world use cases, structure competition tracks, and define judging criteria, scoring frameworks, and prize structures.
• Community Building & Engagement
  Grow and manage a global developer and AI builder community. Engage participants across platforms such as Discord, Slack, and LinkedIn, support onboarding and resources, and organize workshops, AMA sessions, and demo days.
• Sponsor & Partner Collaboration
  Work closely with AI companies, sponsors, and partners to translate their technologies into hackathon challenges. Coordinate sponsor participation in workshops, mentorship, judging, and developer resources while ensuring strong event visibility.
• Volunteer & Mentor Management
  Recruit and coordinate volunteers, mentors, and judges. Manage schedules, training, and communication to ensure participants receive timely support.
• Marketing & Promotion
  Collaborate with the marketing team on event promotion, including announcements, social media, and email campaigns. Partner with universities and developer communities to increase participation.

• Event Operations & Reporting
  Oversee hackathon operations including registration, submissions, judging, and demo day logistics. Track engagement metrics, collect feedback, and deliver post-event reports with insights for sponsors and internal teams.

   

Requirements:

• 2–5+ years experience in community management, developer relations, events, or startup ecosystems
• Experience organizing hackathons, tech events, or innovation challenges is highly preferred
• Experience working with developer communities or AI ecosystems is a plus
• Strong communication and community engagement skills
• Excellent project management and organizational abilities
• Ability to coordinate across multiple stakeholders
• Comfortable working with startups, developers, and corporate partners

• Familiarity with platforms such as Discord, Slack, Notion, Airtable, or event platforms

   

Nice to have:

• Experience in developer relations (DevRel)
• Background in AI, data science, or software engineering
• Experience working with universities, accelerators, or startup ecosystems

• Experience running global online hackathons

   

What you'll get:

• Opportunity to shape global AI hackathons
• Work with leading AI companies and startups
• Be part of a fast-growing AI ecosystem
• Flexible and remote-friendly environment
• Exposure to cutting-edge AI innovation and developer communities

Delasport — Implementing Technological Solutions Here and Now.

Delasport is an iGaming Software company providing Sports Betting & Online Casino software, and turnkey B2B solutions. Established in 2010, Delasport delivers a one-stop-shop solution of Sports Betting and Online Casino from a White-Label, with a full range of management services to a Plug&Play iFrame and a complete Turnkey. We are looking for the top talents to join our team in R&D centre in Kyiv.

We are seeking an IT Process Automation Lead with strong technical expertise across Atlassian, scripting, and cross-platform integrations. This role goes far beyond traditional administration — your primary mission is to architect automation solutions, extend systems using scripts and APIs, and streamline processes across the organization.

RESPONSIBILITIES

Atlassian Platform Ownership

• Architect, configure, and manage Jira Cloud and Confluence environments, including workflows, schemes, permissions, spaces, and governance
• Lead user and access management while ensuring compliance, security, and consistency across teams
• Establish and enforce Jira/Confluence best practices, driving standardization and operational excellence

Scripting & Advanced Automation

• Develop and maintain automation using Groovy, Python, JavaScript, or PowerShell to extend process functionality
• Build advanced ScriptRunner solutions: listeners, behaviors, REST endpoints, validators, post-functions, and scheduled jobs
• Optimize and troubleshoot automation logic to ensure performance, reliability, and scalability

Cross-Platform Integration & API Engineering

• Build and manage automations using Microsoft Power Platform (Power Apps, Power Automate, and Microsoft Teams)
• Design and implement integrations between Atlassian products and external systems using REST APIs, webhooks, and middleware
• Analyze workflows to identify automation opportunities and deliver end-to-end solutions that increase efficiency

Collaboration, Documentation & Technical Leadership

• Partner with cross-functional teams to gather requirements and architect automation or integration solutions that support business goals
• Produce clear documentation for configurations, scripts, integrations, and standard operating procedures
• Mentor colleagues and champion best practices in automation, scripting, and Atlassian tool usage

REQUIREMENTS

• 4+ years of hands-on experience with Atlassian products administration
• Strong mastery of scripting languages — Groovy, Python, PowerShell, or JavaScript
• Proven experience designing complex workflows, custom fields, permissions, automation rules, and integrations
• Hands-on experience using Microsoft Power Platform for automation (Power Apps, Power Automate, MS Teams)
• Solid understanding of REST APIs, authentication methods, and integration architectures
• Excellent problem-solving skills and the ability to architect scalable automation solutions
• Strong communication skills and ability to work cross-functionally
• Comfortable managing multiple projects in a dynamic, fast-paced environment

WHAT WE CAN OFFER YOU

• Modern office in Podil with an uninterruptible power supply and the Internet
• Personal time off (21 business days of paid vacation, paid days on special occasions, sick leaves, emergency days off)
• Public holidays
• Health and life insurance with our broker, available starting from the month following the employee’s start date with the company
• Modern technical equipment
• English courses with native speakers
• Ukraine-based educational programs
• Sports activities reimbursement
• Corporate entertainments
• Happy hours on Fridays
• Gig contract support

Remote (Ukraine) | Full-time | Long-term

We’re hiring a detail-oriented Development Support Coordinator to support our software development leadership team. This role is primarily clerical and organizational, focused on documentation, ticket hygiene, and administrative support.

Core Tasks

• Maintain and format knowledge base and internal documentation
• Clean up and update tickets in Azure DevOps (statuses, titles, descriptions)
• Perform light data entry and record-keeping
• Assist management with follow-ups, summaries, and admin tasks
• Keep internal systems accurate, consistent, and organized

Requirements

• Excellent written English
• Strong attention to detail and organization
• Comfortable with task systems and documentation tools
• Reliable, process-oriented, and able to follow instructions

Growth Note

This is an assistant role, not a Project Manager position. That said, for someone who performs well, takes initiative, and wants more responsibility over time, growth into broader responsibilities is possible.

Other Notes

• No coding required
• No PM experience required
• Stable, long-term support role

PwC is a global network of more than 370,000 professionals in 149 countries that turns challenges into opportunities. We create innovative solutions in audit, consulting, tax and technology, combining knowledge from all over the world.

PwC SDC Lviv, opened in 2018, is part of this global space. It is a place where technology is combined with team spirit, and ambitious ideas find their embodiment in real projects for Central and Eastern Europe.

Why is it yours?

PwC SDC Lviv is not just a job. This is an opportunity:

• To really feel what it is like to work in an international company.
• Learn practical skills that will be relevant in a constantly changing world.
• To be part of a team that values your ideas and supports your growth.

What do we guarantee?

• Work format: Remote or in a comfortable office in Lviv - you choose.
• Development: Personal development plan, mentoring, English and Polish language courses.
• Stability: Official employment from day one, annual review of salary and career prospects.
• Corporate culture: Events that unite the team and a space where everyone can be themselves.

What awaits you?

We are looking for a Robotic Process Automation Specialist who is ready to go beyond standard RPA maintenance. This role combines support + active development, offering you the opportunity to work with new automation technologies enhanced with AI, influence how they evolve, and help global PwC clients transform their processes.

What you will do:

• Take ownership of rebuilding, enhancing, and maintaining automation solutions built in UiPath, Power Automate and other RPA tools.
• Work not only with existing robots but also contribute to the development of new automation modules, integrating AI‑based components and modern tech capabilities.
• Handle transition of newly developed solutions into operations: bug fixing, performance optimization, adjusting execution schedules, and delivering activity reports.
• Dive deep into clients’ operational challenges and help them turn their business processes into smart, automated workflows.
• Learn to configure/code business logic and automation objects — and apply these skills directly in live client environments.
• Work on creating or updating both business and technical documentation.
• Communicate with clients and internal RPA teams, ensuring smooth collaboration and professional delivery.

Core Requirements:

• Strong knowledge of VBA and/or SQL.
• Knowledge of HTML/CSS.
• English level at B2 and above for efficient communication.
• Hands-on experience with any programming language.
• Understanding of APIs and ability to work with integrations.
• Flexible, eager to learn, and motivated to work with modern AI-driven automation technologies.
• Proactive, responsible, and collaborative team player with good organizational skills.

Would be beneficial:

• Basic knowledge of .NET / C#.
• Experience with UiPath, Power Automate or other RPA tools.
• Confident communication with the ability to work directly with clients.
• Understanding of operational processes in Finance, HR, Banking or other business areas.

Ready for the challenge? Send your resume and join the team that shapes the future!

Privacy and personal data policy:
https://www.pwc.com/ua/uk/about/privacy.html

• Project Description:

  One of the world's largest providers of products and services to the energy industry has a need to develop and support enterprise information system in Oil & Gas domain.
   

• Responsibilities:

  * Build and tune numerical optimization workflows (e.g., Bayesian optimization) to improve model/system performance.
  * Develop and maintain scientific/HPC code in Fortran.
  * Work independently on research, problem solving, and delivery with minimal supervision.
  * Collaborate with international teams (US/China).
   

• Mandatory Skills Description:

  Strong mathematical education and proven professional experience applying it in practice.
  Solid knowledge of Fortran.
  Hands-on experience with numerical optimization for models/systems, such as Bayesian optimization (this is the most critical requirement).
  Ability to work independently for extended periods, with minimal supervision.
   

• Nice-to-Have Skills Description:

  PhD is a strong plus.
  Prior experience in the oil & gas domain is a plus.

We are looking for an experienced Web3 Developer to join our distributed engineering team and help build the next generation of decentralized applications and blockchain infrastructure. In this role, you will design and develop smart contracts, integrate blockchain networks, and contribute to the architecture of scalable Web3 products. You will collaborate with product managers, backend engineers, and frontend developers to deliver secure, efficient, and innovative decentralized solutions.

Details

Location: Remote (Europe)
Employment Type: Full-time / Contract
Start Date: ASAP
Language Requirements: English – Upper-Intermediate or higher

Key Responsibilities

Design, develop, and deploy smart contracts on blockchain networks (primarily Ethereum or compatible chains).

Build and maintain decentralized applications (dApps) integrating blockchain functionality with modern web interfaces.

Implement secure and efficient smart contract logic using Solidity or similar languages.

Integrate blockchain interactions using libraries such as ethers.js or web3.js.

Work closely with frontend developers to enable wallet connectivity and transaction workflows (e.g., MetaMask, WalletConnect).

Participate in code reviews and security best practices to ensure reliability and safety of blockchain solutions.

Optimize smart contracts and dApp performance to reduce gas costs and improve efficiency.

Collaborate with cross-functional teams to design scalable Web3 architectures and protocols.

Requirements

5+ years of software development experience.

Hands-on experience developing smart contracts using Solidity.

Strong knowledge of Ethereum ecosystem and blockchain fundamentals.

Experience building Web3 integrations using ethers.js or web3.js.

Experience with JavaScript / TypeScript and modern frontend frameworks (React, Next.js).

Understanding of blockchain security principles and smart contract vulnerabilities.

Experience using development frameworks such as Hardhat or Foundry.

Familiarity with Git, CI/CD pipelines, and collaborative development workflows.

Nice to Have

Experience with Layer 2 networks (Polygon, Arbitrum, Optimism).

Experience building DeFi protocols, NFT platforms, or DAO infrastructure.

Knowledge of Rust for blockchain development (e.g., Solana).

Experience with The Graph, IPFS, or decentralized storage solutions.

Previous work in crypto, fintech, or blockchain startups.

One of the world's largest providers of products and services to the energy industry has a need to develop and support enterprise information system in Oil & Gas domain.

• Responsibilities:

  * Build and tune numerical optimization workflows (e.g., Bayesian optimization) to improve model/system performance.
  * Develop and maintain scientific/HPC code in Fortran.
  * Work independently on research, problem solving, and delivery with minimal supervision.
  * Collaborate with international teams (US/China).

• Mandatory Skills Description:

  Strong mathematical education and proven professional experience applying it in practice.
  Solid knowledge of Fortran.
  Hands-on experience with numerical optimization for models/systems, such as Bayesian optimization (this is the most critical requirement).
  Ability to work independently for extended periods, with minimal supervision.

• Nice-to-Have Skills Description:

  PhD is a strong plus.
  Prior experience in the oil & gas domain is a plus.

Who we are:
Selesa offers IT outsourcing, specialist out-staffing, and project management services to enhance business operations. We focus on providing skilled professionals for IT needs, including development, security consulting, and business development. Selesa also manages sales, account management, and human resources to support company growth. Our services are known for efficiency, quality, and strong communication, making us a trusted partner for businesses looking to streamline and secure their IT infrastructure. Originated in Vilnius, Lithuania, we cater to global clients

Who we are looking for:

We are looking for an experienced, Ukraine-based Lawyer with strong knowledge of local legislation. This role includes standard legal duties as well as in-depth research of clients and partners, client screening, KYC, and due diligence.

Responsibilities:

• Assist gaming operators in understanding and complying with regulatory and licensing requirements to ensure they operate legally within local jurisdiction.
• Guide clients through obtaining and maintaining required licenses, including applications, documentation, and regulatory inquiries
• Draft and reviewing new contracts, agreements, and legal documents.
• Conduct legal research and analysis of different jurisdictions related to software licensing, gaming, and other industry-related topics.
• Conduct due diligence on potential partners
• Negotiate and finalize contract terms for game development, distribution, and partnerships.
• Keep track of tasks and deadlines to ensure that legal assignments are completed on time.
• Assist and check documents for accuracy, ensure confidentiality and data security.

Requirements:

• Proven legal work experience of at least 3 years in the legal field (preferably in Gambling).
• Law degree.
• Demonstrated high levels of initiative.
• Strong communication skills.
• Exceptional proficiency in written and spoken English.
• Strong attention to detail and teamwork skills.
• Ability to meet deadlines in a fast-paced environment.

What we offer:

• Fully remote position with a flexible schedule
• Long-term opportunity with potential for financial and career advancement
• Supportive and positive work culture, collaborating with like-minded teammates

When submitting your application, please make sure to include your responses to the following screening questions in your COVER LETTER:

1. Please explain to us your level of spoken/written English. Just rank it from 1 to 10, where 10 means a Native Speaker; 8-9 means a Near Native Speaker; 6-7 means Fluent Speaker; under 6 any further levels.
2. How many years of experience do you have practicing law in Ukraine, and what areas of Ukrainian legislation are you most familiar with?
3. What are your Monthly salary expectations for a long-term, full-time position (40h per week)?
4. What is your notice period and how soon can you join ?

Let's Start with a Hello
"We’re not just filling a role — we’re looking for someone ready to join our adventure. If you love what you do, enjoy working with great people, and want to make a real impact, you might have just found your next home."

Who We Are
"We’re a fast-growing international iGaming company with big ambitions and a bigger heart. We work across Tier 1–3 markets, speak many languages, and share one passion — creating experiences that keep our players coming back for more. Our culture? Think teamwork, energy, and just the right amount of friendly competition."

What You’ll Be Doing

Handle inbound calls (warm base):

• Advise players on products, promotions, bonuses, and rules.
• Assist with technical questions and account issues.
• Provide information on payments and verification.

• Identify player needs and recommend relevant products/offers (upsell/cross-sell).

   

Make outbound calls (cold & warm base):

• Actively attract new users via sales calls.
• Reactivate existing users.
• Inform players about new promotions, exclusive offers, and bonuses.
• Deliver engaging sales presentations.
   

Work with objections:

• Identify and address client objections effectively.
• Find solutions to meet player needs and build trust.
   

What Makes You a Great Fit

• You’re fluent in Russian and Turkish (spoken and written).
• Strong sales skills: identifying needs, presenting products, closing deals.
• Confident in handling objections and negotiating solutions.
• Excellent communication: clear speech, pleasant voice, active listening.
• Customer-focused with a positive attitude.
• Resilient under pressure, maintaining professionalism in challenging situations.
• Goal-oriented and driven to exceed targets.
• Quick learner, ready to adapt to new products and tools.
• Open to working in the iGaming industry.
   

What’s In It for You

• A competitive salary plus performance bonuses that reward your hard work.
• Flexibility in where and how you work.
• A multicultural team that feels like friends as much as colleagues.
• Opportunities to grow, take on new challenges, and shape your own path.
   

Let’s Wrap It Up
"If this sounds like your kind of place, we’d love to hear from you. Bring your skills, your energy, and your ideas — we’ll bring the opportunities, challenges, and a team that’s cheering for you from day one."

Casino games have a tendency to look boringly similar. We believe in making casino games that stand out. For that, it takes people who stand out. Do you have the raw talent needed to continually deliver to new innovation and exciting games? Right now, we are looking for a Games Mathematician who wants to join us in our fight against industry monotony.

You will join one of the most exciting new gaming businesses and one of the most exciting studios to appear in years bringing extra life to games by adding world class math to our games. You are a highly motivated and experienced mathematician with a desire to develop the next great gaming mechanic while challenging yourself and the industry with new and exciting games that stand out in a growing Sea of Sameness.

This is a unique opportunity to be a part of an elite team working with industry leading management. The company creates unique and innovative content played by hundreds of thousands of players across the world and you will have a direct impact on the success of the business, its studio and its products. 

You will be qualified and experienced in all aspects of game mathematics. Highly motivated, a team player, excellent analytical skills and a proven track record as well as a thirst to work side-by-side with the team developing some of the world’s greatest games.

Your day-to-day will include:

• Ensuring that RAW’s math profiles are engaging and exciting for our players
• Active participation in setting parameters, while keeping games mathematically and mechanically compliant with all jurisdictions
• Keeping Raw up to date with market trends and collate market leading ideas for math designs and improvements
• Creating defined specifications (Math Design / Profiling Document) for the games
• Providing architects with analysis and data insights to ensure that Game Studios receive the necessary information to produce the game
• Accountability for targets, goals and objectives for your game productions, in accordance with the RAW Game Roadmap
• Active collaboration with Team Management in the Game Studios on new game ideas and mechanics
• Close collaboration with Certification and Release managers in the Project Delivery team

• Aligning with stakeholders to secure transparency and clear communication for mathematical, technical and operational matters

   

You're our ideal Mathematician if you:

• Have at least 1 year of experience as a Game Mathematician
• Hold a degree in Mathematics, Statistics, Engineering or Computer Science
• Have the right to work within EU.
• Have a deep understanding of the iGaming market
• Care about player’s needs and preferences
• Understand what developers and studios need, mathematically speaking
• Can tell what makes a game successful, from a mathematical perspective
• Are fluent in English

Other information

• Placement: REMOTE, Europe, max 2 hours time difference
• Desired Start: As soon as possible

About us

RAW is a new studio with a conviction to create something that stands out in the sea of sameness. We develop innovative, easy-to-understand and highly entertaining slot games for the gaming industry. We were founded in March 2021, by well-known industry experts with strong investment backing.

 
At RAW iGaming, we believe in the fundamental principles of equality and diversity. We are committed to fostering an inclusive environment where everyone, regardless of gender, race, age, sexual orientation or beliefs, is respected and valued. This commitment is integral to our culture and drives our efforts to ensure equal opportunities and create a diverse and dynamic workforce.

We are looking for a Delivery Operations Specialist to strengthen operational excellence across our global delivery organization.

This role focuses on building and refining delivery processes, ensuring system hygiene across delivery-related platforms, supporting engagement/billing models governance, and maintaining operational transparency across clients and projects.

You will work closely with the Delivery Management Team, Sales/Presales, Finance, TA, HR, and Operations teams to ensure that delivery operations are scalable, structured, and aligned with business and contractual requirements.
 

Key Responsibilities

• Design, refine, and document delivery processes (engagement setup, project lifecycle, resource allocation, billing flow) in accordance with Process Governance
• Build and maintain clear roles & responsibilities matrices (RACI) across delivery in alignment with the Process Repository
• Support VP of Delivery in developing Delivery Governance framework
• Ensure compliance with established governance standards and policies.
• Monitor process adherence across Delivery Managers and escalate inconsistencies.
• Maintain consistency between commercial agreements and operational setup.
• Support margin tracking and delivery financial visibility.
• Provide operational insights on utilization, revenue leakage risks, and allocation gaps.
• Develop and maintain operational dashboards (utilization, margin, allocation health).
• Maintain data quality in the PSA system (projects, SOW, roles, rates, allocations, margins, RAG, documents, etc.).
• Drive improvements in delivery-related systems configuration and reporting.
• Partner with Finance and IT on system enhancements.
• Support implementation of new tools or integrations.
• Provide structured reporting to Operations and Delivery leadership.
  
   

Requirements

• 3+ years of experience in Delivery Operations in an IT service company with headcount 300+ talents.
• Experience working in an international company; excellent english communication skills are required
• Hands-on experience with PSA or ERP systems (e.g., Ruddr, Mavenlink, NetSuite, SAP, MS Dynamics, etc.).
• Strong understanding of billing models
• Experience working with rate cards and commercial engagement structures.
• Experience building roles & responsibilities matrices and governance frameworks.
• Solid understanding of delivery lifecycle in IT outsourcing / consulting.
• Solid understanding of business processes management (roles, SOPs, process controls, metrics) 
• Strong analytical mindset and structured thinking.
• English – Upper-Intermediate or higher (daily communication).
  
   

Nice to Have

• Exposure to financial reporting and margin analysis.
• Knowledge of ISO/SOC2 governance environments.
• Experience implementing new operational systems.
• Lean / Process Excellence background.