Jobs

*Position Overview*

We are looking for a Junior SRE / DevOps Engineer to join our infrastructure team and help support Kubernetes environments, CI/CD pipelines, application deployments, and production systems.

This role is a good fit for someone who already has basic hands-on experience with Linux, containers, Kubernetes, and CI/CD and wants to grow into an SRE / DevOps position.

*Responsibilities*

• Support Kubernetes-based environments.
• Assist with application deployments and CI/CD pipelines.
• Work with Jenkins pipelines.
• Support Java application build processes using Maven (mvn).
• Help troubleshoot deployment and infrastructure issues.
• Monitor applications and infrastructure.
• Work with logs, metrics, and alerts.
• Assist with infrastructure automation.
• Maintain technical documentation.
• Work with developers and senior DevOps/SRE engineers on production issues and improvements.

*Required Skills*

• Basic Linux administration skills.
• Basic understanding of Kubernetes.
• Understanding of Docker and containers.
• Basic experience with Jenkins or another CI/CD system.
• Basic understanding of Maven (mvn) and Java application build processes.
• Understanding of Git.
• Basic networking knowledge: DNS, TCP/IP, HTTP/HTTPS.
• Ability to read logs and troubleshoot basic application or infrastructure issues.
• Basic scripting skills with Bash or Python.
• Willingness to learn and work with production infrastructure.

*Nice to Have*

• Experience with Helm.
• Experience with Prometheus and Grafana.
• Basic knowledge of cloud platforms such as AWS, Azure, or GCP.
• Experience with Terraform or other Infrastructure-as-Code tools.
• Knowledge of Dremio.
• Basic understanding of Apache Arrow.
• Experience with PostgreSQL or object storage.
• Understanding of SRE concepts such as monitoring, alerting, availability, and incident response.

*What We Expect*

We do not expect a Junior engineer to know everything.

The important things are strong fundamentals, willingness to learn, and the ability to investigate problems instead of only following predefined instructions.

The engineer will work together with more experienced team members and gradually take more responsibility for CI/CD, Kubernetes, monitoring, and production infrastructure.

Who we are

Interaction Partners is a Switzerland-based company at the intersection of investor relations and AI. Our core product, DIRO (Digital Investor Relations Officer), is an AI-powered IR assistant deployed by listed companies in Switzerland, e.g. at BKW. schedulR, our IR

platform, powers event management, news distribution, and CRM workflows for Swiss and German listed companies and SIX, the Swiss Exchange. Our clients rely on these platforms on the days that matter most to them. Support is not a side function here — it is how we keep that trust.

Investor relations does not run on office hours. Listed companies publish results before the market opens, investors and journalists react immediately, and IR teams need answers while the day is still being shaped. That is why our support day starts early.

We are looking for a Customer Support Specialist who covers the early window every day — 06:00 to 09:00 CET — plus roughly one further hour scheduled as you see fit. During the core window you are the first point of contact for our clients: listed companies, their IR

teams, and their agencies. When no requests come in, you work on client assignments, open tickets, and platform and data improvements.

This is a role for someone who enjoys solving problems for people, is comfortable around software, and takes quality seriously — in IR, a wrong number or a broken link is a public problem.

What you will do

• Be available every day from 06:00 to 09:00 CET as the first point of contact for client requests — the window in which results, news, and event publications go live. 
• Support clients with specific problems: understand the issue, resolve what you can directly, and escalate cleanly to the right person when you cannot.
• Execute the tasks clients have mandated us with — publishing news and events, updating IR content, maintaining distribution lists, and similar recurring work.
• Maintain and improve data quality across our platforms: check what comes in, correct what is wrong, and fix the cause rather than the symptom.
• Document recurring issues and suggest improvements — to our processes, ourproducts, and how we explain them to clients.
• Work directly with our product and engineering team: you see the problems first, so your feedback shapes what gets built.

Required

• 1+ year of experience in customer support, service desk, or a client-facing operations role.
• Affinity for software and a basic understanding of how it works — you are not afraid of a CMS, an admin panel, or a settings page, and you can describe a bug precisely.
• Client orientation: you are a friendly problem solver who stays calm and clear whensomeone is under time pressure.
• Must be located in the European Union
• Fluent English, written and spoken.
• Reliability and a focus on quality — you check your work before it goes out.

• Comfortable working remotely and independently, without close supervision.

   

Nice to have

• German, written and spoken — a large part of our client base is Swiss and German.
• Exposure to investor relations, financial services, or another regulated environment.
• Familiarity with support tooling and basic data work — ticketing systems, spreadsheets, simple queries.

Mindset & approach

• You take ownership of a request until it is actually resolved, not until it is passed on. 
• You are precise: in IR, details are not cosmetic. 
• You would rather fix the underlying cause once than handle the same ticket every week. 
• You communicate clearly and without jargon — our clients are IR and finance people, not engineers.

Why work with us

• An early, compact day — your core hours are done by 09:00 CET and the rest of the day is your own. 
• Direct access to the founding team and an interesting client base: listed companies and SIX Swiss Exchange.
• Small, friendly and collaborative team.
• No politics, the better argument wins.
• Fully remote.
• A small, profitable, and growing company — with real scope to grow with it.

Responsibilities

• Design and improve perception algorithms for autonomous driving applications.
• Develop solutions for 3D object detection, semantic segmentation, object tracking, and drivable area estimation.
• Create and optimize automated data labeling pipelines to improve dataset quality while reducing manual annotation efforts.
• Implement reliable multi-object tracking algorithms operating in 3D environments.
• Train, evaluate, and optimize large-scale deep learning models using extensive datasets and high-performance computing infrastructure.
• Validate developed solutions through testing in real autonomous vehicle platforms.

Requirements

• Master's or PhD degree in Computer Science, Robotics, Artificial Intelligence, or a related technical field (or equivalent industry experience).
• Strong practical experience with deep learning for at least one sensor type, such as cameras, LiDAR, or radar.
• Experience working with modern neural network architectures, including Transformer-based models.
• Solid programming skills in Python and C++.
• Ability to work collaboratively in a fast-paced engineering environment with a strong willingness to learn.

Nice to Have

• Previous experience in autonomous driving, ADAS, robotics, or computer vision.
• Familiarity with deployment and optimization frameworks such as TensorRT, ONNX Runtime, or LibTorch.
• Experience contributing to medium or large-scale software systems.
• Understanding of performance optimization for machine learning inference.

What We Offer

• Opportunity to work on advanced AI technologies shaping the future of mobility.
• Highly technical environment with minimal bureaucracy and fast decision-making.
• Flexible working hours and hybrid work options.
• Competitive compensation package.
• Long-term growth opportunities within an innovative engineering team.
• Equity or long-term incentive program.

CRYPTO TRADER

Hi! We’re GT Protocol — an AI-powered crypto trading ecosystem that helps traders automate and optimize their trading with AI.
 

We’re currently looking for experienced traders to partner with us on AI Hedge Fund — our public experiment exploring how AI models perform when managing investment portfolios.
 

Five leading AI models — Claude, GPT, Gemini, DeepSeek, and Grok — manage separate virtual portfolios and compete across profitability, decision quality, and risk management. We’re also testing a Committee Variant, where each model takes on a specialized role and contributes to a shared investment strategy.
 

We’re looking for traders who can evaluate AI decisions from a real market perspective, identify weaknesses, and help us improve the approach.
 

Format: remote partnership, not traditional employment.
 

What you’ll do:

• Analyze trading and investment decisions made by AI models
• Evaluate their reasoning, risk management, and response to market conditions
• Provide direct, actionable feedback on the strengths and weaknesses of AI decisions
• Compare the approaches of individual models and the Committee Variant
• Suggest improvements for AI Hedge Fund and our trading products
• Test new AI-powered trading features and experimental solutions
• Work directly with the GT Protocol C-Level and product team

What we’re looking for:

• Real-world experience trading crypto markets with proofs
• A well-defined approach to market analysis and trading decisions
• Strong understanding of technical analysis and risk management
• Ability to critically evaluate and challenge trading decisions
• Willingness to share practical expertise and give direct feedback
• Genuine interest in AI, automation, and the future of trading technology

Nice to have:

• Systematic / algorithmic trading experience
• Experience building and backtesting trading strategies
• Experience with trading bots, TradingView, or exchange APIs
• DeFi / CeFi experience
• Your own trading community or active audience
• English for working with an international team

What we offer:

• Financial terms discussed individually based on the format and level of involvement
• Direct access to the GT Protocol C-Level and product team
• A chance to influence the development of AI Hedge Fund and future AI trading products
• Early access to experiments and new features
• The opportunity to work directly with the results and decisions of leading AI model

If you want to be more than just an observer of AI trading and help shape how AI makes trading decisions — fill out the form below 👇🏻

Tell us about your trading experience, specialization, and approach to the market. We’ll get in touch to connect and discuss a potential partnership.

About the Role

We are hiring on behalf of a Canadian-based Money Services Business (MSB) operating in the crypto and digital-asset sector. As the company expands its international network of commercial, financial, and technology partnerships, we're looking for a Brand Ambassador to become one of the public faces of the company.

This is a high-visibility, externally facing role combining brand representation, strategic partnerships, industry networking, content, media, and communication with financial institutions and technology providers. You'll represent the company at conferences, partner meetings, podcasts, YouTube appearances, and other public-facing activities.

This is not a traditional sales role, and not a Compliance or MLRO position. There is no fundraising or investor relations involved — the focus is on brand, partnerships, and industry presence. You'll work closely with Management, Compliance, AML/MLRO, Payments, and Operations, but specialist regulatory matters remain with those teams.

Key Responsibilities

1. Brand Representation & Strategic Partnerships

• Represent the company at major international events (Money20/20, TOKEN2049, and similar)
• Build relationships with commercial partners, financial institutions, and technology providers
• Identify and develop strategic partnerships across crypto, fintech, and payments
• Evaluate technology/infrastructure providers (custody, wallet, ledger, transaction management) and help negotiate commercial terms

2. Content & Media

• Co-host podcasts, YouTube videos, interviews, and panels
• Publish ~2 blog posts/month and ~1 market update/week (research and content provided by the company)
• Act as a recognizable public representative of the brand across social platforms and industry media
• No independent financial advice or investment recommendations required

3. Financial Institutions & Payment Partners

• Participate in onboarding/due-diligence calls with banks, EMIs, PSPs, and other financial institutions
• Explain the company's business model, products, and operations at a high level
• Coordinate with Compliance/AML/MLRO to ensure accurate external communication
• Escalate regulatory or legal matters to the appropriate internal specialists

Who You Are

• Confident, polished, and comfortable being the face of a company — on camera, on stage, and in the room
• Excellent communicator in English, with strong presentation skills
• Comfortable speaking with senior executives, financial institutions, and crypto-industry professionals
• Outgoing and skilled at networking and relationship-building
• Able to understand a complex business model and explain it clearly, without oversimplifying or overpromising
• Commercially aware and comfortable negotiating with external partners
• Professional, discreet, and organized when handling sensitive information

Experience

Relevant backgrounds may include crypto/Web3, MSBs, fintech, payments, banking, business development, PR/media, or conference representation. You don't need experience in every area — what matters most is the ability to understand a complex financial/digital-asset business, communicate it clearly, and represent a brand professionally at an international level. Crypto, fintech, payments, or financial-services experience is a strong advantage.

Travel

This is an international-facing role with regular travel expected for conferences, partner meetings, business development, and media opportunities. Willingness to travel is highly desirable.

If you're confident, commercially minded, highly presentable, and passionate about crypto and fintech — and enjoy being at the center of business relationships and industry activity — we'd like to hear from you.

About the Role:

We are looking for a proactive and detail-oriented QA Engineer ( located in Europe) for a fintech project who can own the full testing lifecycle. This role is ideal for a specialist who is comfortable working independently, collaborating with developers and product teams, and ensuring high product quality from requirements to release, with hands-on commercial experience in Cypress test automation and API testing.

Responsibilities:

• Perform full-cycle testing: from requirements analysis to release validation;
• Design, write, and maintain test documentation (test cases, checklists, test plans);
• Conduct manual and automated testing of web applications;
• Develop and maintain automated test suites using Cypress;
• Perform API testing (Postman, Swagger, REST) for financial data and transactions;
• Identify, document, and track bugs (e.g., using Jira or similar tools);
• Perform regression, smoke, sanity, and exploratory testing;
• Collaborate closely with developers, product managers, and designers;
• Participate in grooming, planning, and sprint activities;
• Validate requirements and provide early feedback on potential issues;
• Support release processes and post-release verification.

Requirements:

• 4+ years of professional experience in QA (manual and automation combined);
• Commercial experience with Cypress for test automation;
• Practical experience in API testing (Postman, Swagger, REST);
• Understanding of QA methodologies, testing types, and software development lifecycle (SDLC);
• Experience with manual testing of web applications;
• Ability to write clear and structured test documentation;
• Experience with bug tracking systems (e.g., Jira, YouTrack, etc.);
• Understanding of client-server architecture;
• Basic SQL knowledge for data validation;
• Experience working in Agile/Scrum teams;
• Good analytical thinking and attention to detail;
• Nice to have: experience testing fintech/banking products, understanding of payment flows or financial calculations;
• English level: Upper- Intermediate or higher (written and spoken).

Requirements

• Proven experience managing the end-to-end recruitment process
• Strong candidate sourcing and screening skills
• Proficiency in LinkedIn Recruiter and other recruitment platforms
• Experience recruiting for various roles and seniority levels
• Strong communication and collaboration skills with hiring managers
• Experience conducting and coordinating candidate interviews
• Strong negotiation, communication, and time-management skills
• Ability to manage multiple vacancies and recruitment processes simultaneously
• Experience with ATS systems and recruitment metrics
• Strong analytical and problem-solving skills

We are looking for a hands-on Project Manager  who can bridge business needs, user requirements, product strategy, and technical execution.

This role is ideal for someone who enjoys working in a fast-moving startup environment, can quickly understand complex systems and APIs, translate ideas into clear product specifications, and use modern AI tools to accelerate product discovery, prototyping, documentation, and delivery.

The ideal candidate is highly adaptable, technically curious, detail-oriented, and comfortable owning work end-to-end — from gathering requirements and analyzing systems to creating prototypes, supporting development, preparing user documentation, and enabling go-to-market adoption.

Key Responsibilities

1. Product Discovery & Requirements Gathering

• Work closely with customers, stakeholders, business teams, and internal users to understand business needs and pain points.
• Gather, analyze, and document business and functional requirements.
• Convert business requirements into clear, actionable product requirements for engineering and design teams.
• Identify gaps, dependencies, edge cases, assumptions, and potential risks.
• Facilitate requirement discussions and drive alignment between business and technical stakeholders.
• Continuously refine requirements based on feedback, changing priorities, and new information.

2. Product Specifications & Documentation

• Create detailed product specifications, functional specifications, user stories, acceptance criteria, workflows, and feature descriptions.
• Clearly define expected system behavior, business rules, validations, user journeys, and edge cases.
• Maintain accurate and up-to-date product documentation throughout the development lifecycle.
• Ensure requirements are sufficiently detailed for engineering teams to implement without ambiguity.

3. AI-Assisted Prototyping

• Create rapid product prototypes and proof-of-concepts using Claude and other AI-powered tools.
• Use AI tools to transform requirements and concepts into interactive prototypes, workflows, UI concepts, and functional demonstrations.
• Experiment with different AI tools to accelerate product discovery, analysis, documentation, and delivery.
• Continuously explore new AI capabilities and identify opportunities to improve product development processes.

4. System & Technical Analysis

• Perform system analysis to understand existing architecture, workflows, integrations, dependencies, and limitations.
• Analyze existing features and systems to identify improvement opportunities.
• Understand how new features will interact with existing functionality.
• Work closely with developers and technical teams to clarify implementation approaches and resolve functional ambiguities.
• Analyze data flows, business processes, system dependencies, and integration points.

5. API & Integration Analysis

• Review and analyze API documentation, including endpoints, request/response structures, authentication, parameters, error handling, and integration requirements.
• Understand how internal and third-party APIs can support product requirements.
• Identify API limitations, dependencies, and potential integration risks.
• Translate API capabilities into clear product and functional requirements.
• Support engineering teams by providing clear documentation and context around API-related requirements.

6. User Guides & Product Enablement

• Create clear and practical user guides, feature documentation, FAQs, release notes, and internal documentation.
• Translate complex product functionality into easy-to-understand instructions for end users and internal teams.
• Work with support, sales, customer success, and other teams to ensure they understand new functionality.
• Keep documentation aligned with product releases and feature changes.

7. Go-to-Market & Feature Adoption

• Support go-to-market activities for new features and product capabilities.
• Translate product functionality into clear customer-facing value propositions and use cases.
• Work with marketing, sales, customer success, and other teams to support feature launches.
• Help develop feature adoption strategies, onboarding materials, release communications, and enablement content.
• Gather post-launch feedback and identify opportunities to improve adoption and user experience.

8. Agile Product Delivery

• Work closely with engineering, design, QA, and business teams throughout the product lifecycle.
• Participate in sprint planning, refinement, demos, reviews, and other product development activities.
• Clarify requirements during development and help resolve questions quickly.
• Validate completed features against requirements and acceptance criteria.
• Continuously prioritize work based on business value, customer impact, technical dependencies, and company priorities.

Required Skills & Experience

• Experience in Product Management, Business Analysis, Product Analysis, or a similar role.
• Strong ability to gather, analyze, and document business and functional requirements.
• Excellent understanding of software products, web applications, workflows, and system behavior.
• Ability to create detailed product specifications and user stories.
• Strong analytical and problem-solving skills.
• Ability to understand and analyze APIs and technical documentation.
• Experience creating prototypes or proof-of-concepts using modern tools.
• Hands-on experience with AI tools such as Claude, ChatGPT, and other AI-assisted productivity/development tools.
• Strong written and verbal communication skills.
• Ability to communicate effectively with both technical and non-technical stakeholders.
• Strong attention to detail without losing sight of the bigger product/business objective.

Startup Mindset

We are looking for someone who thrives in an environment where priorities can change quickly and roles are not rigidly defined.

You should be someone who:

• Adapts quickly to changing business and product requirements.
• Is comfortable working with ambiguity and figuring things out independently.
• Takes ownership rather than waiting for detailed instructions.
• Is willing to be hands-on across product, analysis, documentation, prototyping, and delivery.
• Learns new technologies and tools quickly.
• Is comfortable switching between strategic thinking and detailed execution.
• Can move quickly while maintaining a high standard of quality.
• Enjoys experimenting with AI and emerging technologies.
• Is proactive about identifying problems and proposing solutions.

• Can operate effectively in a dynamic, high-growth startup environment.

   

What Success Looks Like

In this role, you will be successful if you can take a business problem or product idea and independently move it toward execution by:

Understanding the problem → Gathering requirements → Analyzing the system → Defining the solution → Creating AI-assisted prototypes → Writing detailed specifications → Supporting development → Validating the feature → Creating user documentation → Supporting go-to-market → Driving feature adoption.

Ideal Candidate

The ideal candidate is a product thinker with strong business analysis capabilities and enough technical understanding to work comfortably with engineering teams.

You don't need to be a software developer, but you should be technically curious, comfortable reading API documentation and system flows, capable of understanding how software works, and willing to get hands-on with modern AI tools to accelerate your work.

If you enjoy turning ambiguous ideas into well-defined products and are excited about using AI to work faster and smarter, this role is for you.

We're hiring a Cybersecurity Risk Manager to join a large-scale IT security programme for a major EU agency, delivered through a specialist staffing partner. This is a fully on-site role at the agency's headquarters in Warsaw (100% intra-muros), with no travel foreseen.

The role sits within a highly regulated environment, protecting critical assets and infrastructure, and requires a Personal Security Clearance at CONFIDENTIEL UE/EU CONFIDENTIAL level (screening initiated within the first 45 days of assignment).

Logistics

• Location: Warsaw, Poland - fully on-site, 100% intra-muros, no travel foreseen
• Engagement: framework contract, 12-month initial term with up to 3 annual renewals (up to 48 months total)
• Clearance: Personal Security Clearance required (CONFIDENTIEL UE/EU CONFIDENTIAL), to be initiated within the first 45 days
• Selection process: written test and interview

You'll own the organisation's cybersecurity risk-management lifecycle end to end - from asset inventory and threat/vulnerability assessment through to control design, monitoring, and executive reporting - helping keep risk within acceptable levels across the organisation's assets.

What you'll do

• Develop and maintain the organisation's cybersecurity risk-management strategy
• Manage the asset inventory
• Identify and assess cybersecurity threats and vulnerabilities
• Profile the threat landscape and attacker capability
• Assess risks and propose treatment options (controls, mitigation, avoidance) aligned to strategy
• Monitor control effectiveness and risk levels
• Keep risk within acceptable levels for the organisation's assets
• Develop, maintain, report, and communicate the full risk-management cycle

What you bring

• Strong background in risk assessment, risk-management framework implementation, and stakeholder risk communication
• 9+ years overall IT experience, with 6+ years in a similar risk-management role
• Level 7 education (Master's degree or higher)
• English at C1 level
• At least four of: CISA, CISM, CRISC, CISSP, CGRC, CSSLP, CCSP, CISSP-ISSMP, GSNA, GCCC, GIAC Certified ISO-27000 Specialist, ISO 27001 Lead Implementer, ISO 27001 Lead Auditor, ISO 27005 Risk Manager (or internationally recognised equivalents)
• Experience producing Business Impact Assessments; ServiceNow GRC risk-assessment module experience a plus
• Experience with personal data protection documentation, threat modelling (graphical and programmatic tools, including for DevOps), Zero Trust Architecture design, Secure SDLC, and Directory Services defence controls
• Comfortable presenting risk-informed recommendations to executives and stakeholders, and building an organisation-wide risk-aware culture

We are looking for an experienced Upwork Sales Manager to join Time2Launch and take ownership of our sales process on Upwork.

You will be responsible not only for finding jobs, but for turning Upwork opportunities into real clients - from identifying the right projects and sending proposals to communicating with prospects, joining calls, negotiating, and closing deals.

What you will do

• Search Upwork daily for relevant software, mobile, and AI projects
• Analyze job posts and qualify potential opportunities
• Decide which projects are worth pursuing
• Write and submit personalized Upwork proposals
• Communicate with clients through Upwork
• Ask the right questions to understand client requirements and budget
• Schedule and participate in discovery calls
• Prepare offers and estimates together with our technical team
• Follow up with potential clients
• Negotiate project scope, pricing, and terms
• Move qualified leads through the sales pipeline
• Close deals and hand over confirmed projects to the delivery team
• Maintain accurate information about leads, proposals, calls, and deals
• Track sales performance and improve conversion rates

What we are looking for

• Proven experience in Upwork sales / business development
• Experience selling software development services
• Strong understanding of web, mobile, SaaS, or AI development
• Excellent English - written and spoken
• Strong communication and negotiation skills
• Ability to understand technical requirements without being a developer
• Experience communicating with founders, CEOs, CTOs, and other decision-makers
• Ability to work independently and take responsibility for results
• Strong follow-up and organizational skills

You will have an advantage if you have

• Experience selling AI development and AI automation
• Experience selling Flutter, React, Node.js, Python, or other development services
• Experience with larger B2B projects
• A strong Upwork profile and proven history of winning projects
• Experience with LinkedIn or cold email outreach
• Existing relationships with potential clients

What we offer

• Remote position
• Flexible working hours
• Base salary + commission for closed deals
• Direct access to our technical team
• Support with technical estimates and proposals
• Opportunity to work with international clients
• Long-term cooperation
• Growth opportunity into Sales Lead / Head of Sales

Customer Success Manager

Who We Are:
UnderDefense was founded to make Cybersecurity simple and available for every organization, enable compliance and eliminate cyberattack risks with true 24×7 Security Assurance. Our combination of self-service, cloud-native technology, super-effective processes, and expertise is preventing breaches every day. We are completely changing the way security is delivered and setting a new standard for security. If our mission resonates with you, let’s talk!
 

About the role:
As a Customer Success Manager, your primary focus will be on cultivating relationships with both new and existing clients. In this role, you’ll have the opportunity to shape and execute strategies that drive business growth for our clients in the realm of cybersecurity. You’ll be at the forefront of defending organizations against security threats, taking pride in solving critical challenges and supporting their IT strategies.
We value continuous learning and personal development. As our Customer Success Manager, you’ll be encouraged to stay up-to-date with the latest security threats, solutions, security tools, and network technologies. Your dedication to expanding your knowledge will only enhance your ability to deliver exceptional results to our clients.
At our company, collaboration is key. You’ll work closely with all internal departments, fostering a cohesive team atmosphere, and benefiting from the collective expertise of our talented professionals.

Requirements:
 

• Understanding of both cybersecurity and managed IT services, and their application in solving challenges for SMB, mid-market, and enterprise businesses.
• Experience in working with IT product company in Account Manager role.
• Experience working cross-functionally with an account team, providing account management and support to assigned projects and service teams.
• Proven track record of customer retention and upsells.
• Skilled in conducting discovery calls and demos that effectively diagnose prospects’ pains and problems.
• Proven ability to lead all aspects of a technology sales cycle, including prospecting, qualifying, developing, and winning net-new territories and accounts.
• Proven skills in forecasting, pipeline development, reporting, and key performance metric development.

Personal skills:
 

• You thrive in a team environment, showcasing superior leadership, presentation, and planning abilities, as well as excellent verbal and written communication skills.
• Strong business acumen, translating business requirements into relevant solutions.
• You remain flexible and composed under stress, effectively managing multiple priorities simultaneously.
• Active listener with excellent oral and written communication skills, and adept at handling difficult conversations.
• Effective communication with customers and various levels of management, both verbally and in written form.
• Capacity to manage multiple projects in a fast-paced environment.
• A team-player mentality, always willing to share knowledge and support others

Responsibilities:
The main focus for Customer Success Manager within the company is paid to Customer Engagement, Customer Expansion and Retention. Thus, effective candidates are responsible for:
 

• Understanding customer business goals and providing security solutions that align with their requirements.
• Developing strong customer relationships and gaining insights into customer initiatives, key decision-makers, and business processes to effectively communicate how our products/services contribute to their overall goals.
• Identifying and escalating at-risk customer situations to ensure timely resolution and customer satisfaction.
• Proactively achieving sales and revenue targets by maintaining existing customer revenue and introducing new services from our product/solution portfolio.
• Conducting bill reviews when needed to ensure customer understanding of invoicing.
• Exceeding assigned quotas through exceptional relationship building and top-tier customer service.
• Prospecting for new business and expanding our customer network through referrals and effective collaboration with marketing and account teams.
• Closing new accounts and cross-selling additional products and solutions to existing assigned accounts.
• Leveraging cross-functional resources, including Sales Development Reps, Account Managers, Marketing, Delivery teams, to achieve success.

What’s in it for you:

• outstanding Sales team; work in a global IT/Cybersecurity company, a pure Ukrainian Startup success story
• decent base Compensation fixed in USD
• funny celebrations, team outings, and unforgettable corporate events
• compensation for sick leaves and regular vacations
• comfortable office or possibility to work remotely
• remote work & Flexible working schedule
• internal Medical coverage
• regular education and self-development on internal courses and seminars, office library, direct access to CEO
• opportunity to travel onsite to the US, Canada, EU
• attending sales conferences, training, R&D, networking events, etc.

Are you an experienced lead generator with a passion for connecting with clients and growing business opportunities?

The Time2Launch team is seeking a skilled and motivated Upwork Lead Generation Specialist to join our team and drive our client acquisition efforts on Upwork. In this role, you’ll play a crucial part in supporting our Sales team by driving the lead generation process, managing communication, coordinating schedules, and assisting with proposal preparation.

You’ll collaborate closely with both our Sales and Technical teams to ensure a seamless client acquisition process, from identifying relevant opportunities to qualifying leads and preparing them for further communication with our team.

Requirements

• Minimum 1 year of experience in lead generation or business development on Upwork, with a proven track record of successful client acquisition
• English proficiency: B2 level or higher - strong written communication skills are essential
• Solid understanding of Upwork's platform, including client research, opportunity identification, engagement strategies, and proposal crafting
• Ability to analyze job descriptions and identify projects relevant to our services
• Experience creating personalized proposals tailored to specific client needs
• Strong organizational skills and attention to detail
• Ability to manage multiple leads, conversations, and follow-ups simultaneously
• Understanding of software development, AI, mobile development, automation, or IT services will be considered a strong advantage
• Willingness to grow - we are looking for someone open to learning, developing their skills, testing new approaches, and taking on new challenges

Responsibilities

• Proactively search and identify potential clients and relevant projects on Upwork that align with Time2Launch's services
• Research potential clients, their businesses, project requirements, and technical needs
• Engage with potential clients and initiate relevant conversations
• Create compelling and personalized Upwork proposals tailored to each client's needs and requirements
• Track and manage leads throughout the acquisition process
• Ensure timely follow-ups and maintain effective communication with prospects
• Qualify leads and identify opportunities with strong business potential
• Coordinate schedules and assist in preparing prospects for calls with the Sales team
• Track lead-generation performance and key KPIs
• Analyze results and continuously improve lead-generation and proposal strategies

What We Offer

• Competitive salary based on experience and performance
• Performance-based bonuses linked to lead-generation and sales KPIs
• Opportunity to work with an international AI & Software Engineering company
• Direct collaboration with experienced Sales, Business Development, and Technical teams
• Exposure to international B2B clients and complex technology projects
• Opportunity to develop expertise in AI, automation, software engineering, and technology sales
• Long-term career development and professional growth opportunities

How to Apply

Please send us a message with a brief introduction, detailing your experience in Upwork lead generation, and share specific examples or achievements from your previous roles.

Please include:

• How long you have been working with Upwork
• Examples of clients or projects you successfully acquired
• Your experience with proposal writing and client communication
• Key results or performance metrics, if available
• Why you are interested in joining Time2Launch
• How you see yourself growing within the team

We are particularly interested in candidates who can demonstrate real, measurable results rather than simply describe their previous responsibilities.

Growth Manager | iGaming | Canada, Australia & New Zealand

We are developing a new iGaming project for Canada, Australia and New Zealand and are looking for a Growth Manager to help build and improve our growth channels, with a focus on affiliate partnerships and acquisition performance.

What you’ll do:
• Support growth across Canada, Australia and New Zealand.
• Identify and develop partnerships with affiliates, SEO partners, media owners and traffic providers.
• Help structure and manage CPA, Revenue Share and hybrid deals.
• Track channel performance and identify opportunities to improve traffic quality and conversion.
• Coordinate growth initiatives with marketing and product teams.
• Test and optimize approaches to acquiring and engaging players across the target markets.
• Build partner relationships and contribute to the development of the affiliate channel.

What we’re looking for:
• Experience in growth, acquisition or affiliate marketing within iGaming.
• Familiarity with Canada, Australia and New Zealand or other Tier 1 markets.
• Experience working with affiliates or external traffic providers.
• Understanding of CPA, Revenue Share and hybrid commercial models.
• Confidence using performance data to assess and improve growth activity.
• A hands-on approach and ability to work in a developing project environment.

If you have iGaming growth or acquisition experience and want to help develop a new project in these markets, we’d be glad to hear from you.

Head of Affiliates | iGaming | Canada, Australia & New Zealand

We are building a new iGaming project focused on Canada, Australia and New Zealand, and are looking for a Head of Affiliates to establish and grow our affiliate channel.

What you’ll do:
• Build the affiliate strategy for the target markets.
• Identify and develop partnerships with affiliates, SEO partners, media owners and other traffic providers.
• Negotiate and manage CPA, Revenue Share and hybrid deals.
• Build a strong partner pipeline and maintain long-term relationships with key affiliates.
• Work with marketing and product teams to align partner activity with business goals.
• Track partner performance and optimize the channel based on traffic quality and results.

What we’re looking for:
• Proven affiliate marketing experience in iGaming.
• Knowledge of Canada, Australia and New Zealand markets.
• An existing network of relevant affiliate partners and traffic providers.
• Experience negotiating CPA, Revenue Share and hybrid deals.
• Ability to build an affiliate function and strategy from the ground up.
• Strong commercial, negotiation and relationship-building skills.

If you have the experience and network to build an affiliate channel in these markets, we’d be glad to hear from you.

We are looking for a Principal Backend & Data Architect to own the architecture of a complex data-intensive product from the ground up.

This is a hands-on technical leadership role for someone who has designed production-grade platforms where data modelling, versioning, traceability, permissions and long-term architectural decisions are critical.

What you will own

• Core backend and data architecture
• Domain and data modelling
• Versioned and temporal data structures
• Data provenance, lineage and historical recomputation
• Multi-tenant architecture and data isolation
• Permission models including RBAC / ABAC
• Auditability and traceability
• Computation and semantic layers
• Technical standards and architecture documentation
• Technical leadership and review of backend implementation

What we are looking for

• 8+ years of backend/software engineering experience
• Proven experience architecting complex, data-heavy production systems
• Excellent system design and data modelling skills
• Strong PostgreSQL / SQL expertise
• Experience with distributed systems, queues, background processing and APIs
• Experience with temporal, versioned or event-driven architectures
• Strong understanding of multi-tenancy, authorization and data security
• Ability to make architecture decisions and remain hands-on during implementation
• Experience leading senior engineers technically

Strong advantage

Experience with regulated or sensitive data, healthcare, fintech, insurance, IoT, analytics or decision-support platforms.

This is not a pure management or solution-architecture role. We are looking for someone who can design the foundation, challenge assumptions and stay close to implementation.