Jobs at Djinni

About Us:

LineUp is a fast-growing IT outsourcing company with 13 years of experience. We are currently looking for a Senior Backend Develope to join a long-term product project.

You will become part of the Smart City ecosystem - a large-scale software product for the Middle East market. This is a fully agile, product-oriented environment with real users and a tangible impact on urban infrastructure.

Key Responsibilities:

• Architect and develop robust backend applications using Node.js and NestJS in a monorepo and microservices environment.
• Embrace and operate within a T-shaped approach, being ready to extend expertise beyond backend tasks to ensure end-to-end delivery of features.
• Design, implement, and manage highly scalable database solutions using PostgreSQL (AWS RDS) and caching strategies with Redis.
• Develop and maintain integrations with various AWS services including SQS, S3, Lambda, IAM, System Manager, EC2, and EKS/ECS for cloud-native applications.
• Manage and optimize containerization and deployment processes with Docker, including building and pushing to registries, and implementing CI/CD pipelines using GitLab runners.
• Implement monitoring and observability using Prometheus and Grafana to ensure system reliability and performance.
• Collaborate with stakeholders to gather business requirements and translate them into technical solutions, driving discussions at the architecture and implementation levels.
• Lead troubleshooting and debugging efforts to resolve complex backend issues and optimize system performance.
• Stay current with the latest technologies and best practices, and promote continuous learning and self-development within the team. Mentor other team members, providing guidance and sharing your knowledge.
• Participate in the agile development process, contributing to scram events, fostering a collaborative and cross-functional team environment.
• Development and maintenance of a high-level engineering culture within the team.

Qualifications:

• Minimum of 5 years of experience in backend development with strong proficiency in Node.js, NestJS, and related technologies.
• Knowledge or experience in Frontend development (specifically Next.js) is a significant plus.
• Knowledge or experience with automated tests (integration, E2E) is a significant plus.
• Willingness and mindset to work in a T-shaped model, contributing to various stages of the development lifecycle.
• Expertise in building and managing microservices architectures and a monorepo setup.
• Extensive experience with PostgreSQL (AWS RDS), Redis, and other backend data storage and caching technologies.
• Strong proficiency in AWS cloud services including but not limited to SQS, S3, Lambda, IAM, EC2, and EKS/ECS.
• Solid understanding of Docker, CI/CD pipelines, and experience with GitLab runners.
• Experience with monitoring tools such as Prometheus and Grafana.
• Proven ability to document backend architectures, designs, and processes clearly and comprehensively.
• Excellent problem-solving skills and attention to detail, with a passion for creating high-quality, performant code.
• Ability to work effectively both independently and as part of a team in an agile environment.
• Strong communication skills with the ability to interact professionally with stakeholders at all levels.
• English at Upper-Intermediate level and above.

What We Offer:

• A collaborative and innovative work environment.
• Professional development opportunities.
• The chance to work on exciting and challenging projects.
• A supportive company culture.

LineUp is a fast-growing IT outsourcing company with 13 years of experience. We are currently looking for a Middle Frontend Developer to join a long-term product project.

You will become part of the Smart City ecosystem - a large-scale software product for the Middle East market. This is a fully agile, product-oriented environment with real users and a tangible impact on urban infrastructure.
 

Key Responsibilities:

• Develop and maintain complex frontend applications using React and Next.js.
• Embrace and operate within a T-shaped approach, being ready to extend expertise beyond frontend tasks to ensure end-to-end delivery of features
• Collaborate closely with stakeholders and other developers to understand business requirements, translate them into high-quality technical solutions that meet those needs.
• Utilize state management tools like Zustand or similar, and efficiently integrate with backend services using TanStack (React Query) or other data-fetching libraries.
• Maintain CI/CD pipelines using GitLab runners and manage deployment processes with Docker (build and push to registry).
• Ensure UI/UX consistency by utilizing component libraries such as PrimeReact or similar, building reusable components.
• Troubleshoot, debug, and optimize frontend code to enhance performance and maintainability.
• Contribute to the agile development process by participating in scrum events, and driving towards a cross-functional, collaborative work environment.
• Stay up-to-date with the latest frontend technologies and best practices, fostering a mindset of continuous learning and development. Maintain a high-level engineering culture within the team.
   

Qualifications:

• Minimum of 3 years of experience in frontend development with a focus on React, Next.js, and related technologies.
• Knowledge or experience in Backend development (specifically Nest.js) is a significant plus.
• Knowledge or experience with automated tests (integration, E2E) is a significant plus.
• Willingness and mindset to work in a T-shaped model, contributing to various stages of the development lifecycle
• Familiarity with state management libraries (e.g., Zustand) and data-fetching solutions like TanStack (React Query).
• Understanding of frontend build tools, CI/CD pipelines, and containerization with Docker.
• Experience with component libraries such as PrimeReact or similar, and a working knowledge of React hooks.
• Ability to document frontend designs and processes clearly.
• Strong problem-solving skills and attention to detail, with a drive to create high-quality, performant code.
• Ability to work both independently and as part of a team in an agile environment.
• Good communication skills, with the ability to interact professionally with team members and stakeholders.
• English at Upper-Intermediate level and above.
   

What We Offer:

• Competitive salary.
• A collaborative and innovative work environment.
• Professional development opportunities.
• The chance to work on exciting and challenging projects.
• A supportive company culture.

LineUp is a fast-growing IT outsourcing company with 13 years of experience. We are currently looking for a Middle Backend Develope to join a long-term product project.

You will become part of the Smart City ecosystem - a large-scale software product for the Middle East market. This is a fully agile, product-oriented environment with real users and a tangible impact on urban infrastructure.
 

Key Responsibilities:

• Develop and maintain robust backend applications using Node.js and NestJS in a monorepo and microservices environment.
• Embrace and operate within a T-shaped approach, being ready to extend expertise beyond backend tasks to ensure end-to-end delivery of features.
• Work with PostgreSQL (AWS RDS) and Redis to design, implement, and optimize database and caching solutions.
• Develop and maintain integrations with various AWS services including SQS, S3, Lambda, IAM, System Manager, EC2, and EKS/ECS for cloud-native applications.
• Contribute to containerization and deployment processes using Docker, including building images and pushing to registries, implementing and maintaining CI/CD pipelines using GitLab runners.
• Implement and configure monitoring and observability using Prometheus and Grafana to ensure system health and performance.
• Collaborate closely with stakeholders and other developers to understand business requirements, translate them into high-quality technical solutions that meet those needs.
• Troubleshoot and debug backend issues, optimizing code to enhance performance and maintainability.
• Participate in the agile development process, contributing to scram events, fostering a collaborative and cross-functional team environment.
• Stay current with the latest technologies and best practices, and promote continuous learning and self-development within the team. Mentor other team members, providing guidance and sharing your knowledge.

Qualifications:

• Minimum of 2 years of experience in backend development with a focus on Node.js, NestJS, and related technologies.
• Knowledge or experience in Frontend development (specifically Next.js) is a significant plus.
• Knowledge or experience with automated tests (integration, E2E) is a significant plus.
• Willingness and mindset to work in a T-shaped model, contributing to various stages of the development lifecycle.
• Familiarity with microservices architectures and monorepo environments.
• Experience with PostgreSQL (AWS RDS), Redis, and backend data management.
• Knowledge of AWS services including SQS, S3, Lambda, IAM, EC2, and EKS/ECS.
• Understanding of Docker and CI/CD pipelines, with some experience using GitLab runners.
• Familiarity with monitoring tools such as Prometheus and Grafana.
• Ability to document backend designs and processes clearly.
• Strong problem-solving skills and attention to detail, with a drive to create high-quality, performant code.
• Ability to work both independently and as part of a team in an agile environment.
• Good communication skills, with the ability to interact professionally with team members and stakeholders.
• English at Upper-Intermediate level and above.

What We Offer:

• Competitive salary.
• A collaborative and innovative work environment.
• Professional development opportunities.
• The chance to work on exciting and challenging projects.
• A supportive company culture.

Company: Texas-based Moving Company, Austin
Location: Remote (US Working Hours Required)
Hours: 8am - 8pm Austin Time /CDT

We’re hiring highly motivated reps to answer phones and set appointments for a moving company. While experience in the moving industry is welcomed, it is not required. As an Appointment Setter, you will engage with new customers, follow up with prospective customers, and set appointments to close moving services bookings.

Duties and Responsibilities:

• Engage with Clients: Interact with new and existing clients to close bookings.
• Customer Expectations: Set goals to surpass customer expectations by working closely with top management to ensure customer satisfaction and maximize sales opportunities.
• Needs Assessment: Contact new and existing customers to discuss their moving needs and preferences.
• Service Information: Provide detailed information and answer questions about moving services, including pricing, schedules, and logistics. Discuss their moving needs and preferences.
• Client Management System: Maintain and update contact lists in the Company’s customer database.
• Customer Support: Provide exceptional customer support by answering questions, resolving issues, and offering advice on the moving process.
• Moving Process Guidance: Advise customers on packing tips, moving day preparation, and other related moving process steps to ensure a smooth experience.
• Follow-Up: Follow up with prospective customers to ensure all their questions are answered and assist in scheduling appointments.
• Flexibility: Adapt to changing business needs and perform specific tasks as required.

Requirements:

• Language Proficiency: Proficient in English and Russian
• Experience: 1-year experience in sales or customer service.
• Communication Skills: Excellent communication skills.
• Organization: Highly organized and able to multitask, detail-oriented.
• Work Environment: Ability to work in a fast-paced environment.
• Technical Skills: Tech-savvy and able to use CRM software.

Nice to Have:

• Industry Experience: Experience in the moving industry.
• Sales Experience: Phone sales experience.
  
  Important: BE FLUENT IN ENGLISH AND RUSSIAN

🎯 Role Overview

As a Compliance Manager at TrueLabel, you will be responsible for supporting compliance processes related to player verification, refunds, and regulatory requirements. Working closely with Customer Support, Payments, and Anti-Fraud teams, you will ensure that player-related cases are handled properly and in accordance with AML policies, internal procedures, and industry standards.

You will contribute to maintaining transparent and compliant operations, supporting player communication in complex cases, and helping develop internal processes that ensure regulatory alignment and operational efficiency.
 

⚙️ Your Tasks:

• Support Customer Support team in handling player inquiries related to personal data, verification, complaints, and refund requests;
• Analyze and assess refund eligibility, assisting Customer Support in preparing responses to players, including disputed or conflict situations;
• Process requests from PSPs and banks, including the collection and verification of player KYC documentation;
• Update and maintain AML policies, Terms & Conditions, and Payment policies;
• Participate in the development and implementation of internal compliance procedures;
• Ensure proper case handling and documentation in accordance with internal policies and regulatory requirements;
• Collaborate with Payments, Anti-Fraud, and Customer Support teams to collect and verify player-related information and resolve operational cases.
   

👤 Our Criteria:

• Experience in the gambling industry or working with PSPs is required;
• Intermediate or higher English (written and spoken);
• Ability to respond promptly to requests and manage player-related issues efficiently, including conflict situations;
• Strong organizational and analytical skills, with attention to detail;
• Ability to work cross-functionally with multiple teams and coordinate case resolution;
• Proactive, solution-oriented mindset, with the ability to analyze situations and find practical solutions rather than following rules mechanically;
• Legal background will be considered a strong advantage.
   

💪 Your Strengths:

• Ability to analyze complex cases and make balanced decisions;
• Strong sense of responsibility and compliance awareness;
• Clear and confident communication with internal teams and external partners;
• Ability to stay calm and solution-focused in conflict situations.
   

💼 Our Offer:

• Flexible work setup - work remotely or from the office, we focus on results, not location;
• Support for a comfortable work environment - we compensate coworking expenses and EcoFlow power stations to help our team stay productive during power outages in Ukraine;
• Unlimited vacation and sick leave, because we trust our people to manage their time responsibly;
• Relocation support for team members who want to move;
• Regular performance-based bonuses that reward individual and team impact;
• Learning support - we cover 50% of professional courses and development programs;
• Language & wellbeing support - we cover 50% of English classes and psychological consultations;
• Career growth opportunities - we prioritize internal promotions and development;
• Team culture that actually feels like one - regular gifts, company merch, and team events throughout the year;
• Real impact - we are small enough for every voice to be heard and big enough to turn great ideas into action quickly.

Softoria is a multi-product software company creating solutions in Data as a Service, Big Data, Mobile Apps, and Security Products. We’re looking for a proactive person to source IT projects for acquisition or investment.

The role includes identifying opportunities, reaching out to founders, gathering key information, and building a strong deal pipeline. A mix of technical thinking (automation, scraping, outreach) and strong communication skills is essential.

Responsibilities:

• Source IT projects for potential acquisition or investment
• Set up and optimize parsing/scraping of sources to identify relevant projects and founders’ contacts
• Automate outreach processes (email, LinkedIn, and other channels)
• Identify and contact product owners/founders
• Conduct negotiations and build strong, trust-based relationships
• Collect and validate key information about potential targets
• Perform initial evaluation of core business metrics: revenue, profit, downloads, DAU/MAU
• Analyze investment attractiveness of projects
• Build and manage deal flow pipeline
• Independently learn and adapt to new tools, niches, and monetization models

Requirements:

• Excellent English (spoken and written)
• Experience with scraping, parsing sources, and collecting contacts
• Ability to automate outreach and prospecting processes
• Strong understanding of business metrics: revenue, profit, downloads, DAU/MAU
• Knowledge of IT/digital products 
• Market research and product evaluation skills
• Excellent communication and negotiation skills
• Ability to build rapport and extract key information from founders
• Proactive, self-driven, and results-oriented
• Quick learner, able to understand new tools, niches, and monetization models

Example tasks (To give you a clear idea of the work):

1. Mobile apps (Android)
Find apps in a specific niche (e.g., app locker), contact developers, and explore acquisition opportunities.

2. API / SaaS products
Research projects in a niche (e.g., sports APIs), evaluate their metrics and business potential.

3. Chrome extensions
Identify extensions with traffic and reach out to owners.

4. Startup acquisition (legal cases)
Example: find a certified startup in Portugal available for acquisition.

We offer:

• Opportunity to build the direction from scratch
• Direct access to the founder and fast decision-making
• Direct impact on revenue and overall business results
• Remote or hybrid work format
• Official employment, paid vacations and sick leaves
• Budget for learning and professional development
• A growing marketing team with a data-driven culture

Reactive Hive, a Software Testing agency, is looking for a QA Engineer with proven experience (2+ years) in automation testing, to join a Healthcare project.

The project is a Remote Update Service backend and frontend which allows users to use a mobile app to update customer’s devices.

Project requirements

• 2+ years of proven experience as an Automation QA Engineer;

• Experience working with an automation framework such as Playwright;

• Experience with version control systems (ideally Git);

• Good knowledge of test automation design patterns;

• Experience in manual web testing and some exposure to mobile testing;

• Solid understanding of testing theory, test design techniques, SDLC/STLC, and Agile frameworks;

• Familiarity with CI/CD pipelines and SQL.

The Vision 
At Entie, we believe technology should do more than just connect people—it should help them stay connected. We are building an AI Copilot for long-term relationships (RelTech), moving beyond the world of dating apps into the world of lasting partnership.
 

Our Progress 
We’ve already validated the concept with zero marketing budget:

• #2 Product of the Day on Product Hunt ($15 launch budget).
• Featured in Trend Hunter and other global media.
• A complete development team is already in place.
• Currently building v2.0 to scale the initial success.
   

The Role 
We are looking for a design partner to join our founding team. This isn’t a task-based role; you will be the Visual North Star of the product.

• Lead the UX/UI strategy from scratch for our next major release.
• Work directly with the founders to shape the product roadmap.
• Ensure our AI-first solution feels human, intuitive, and supportive.
   

Partnership Terms 
We are currently in a lean bootstrap stage, prioritizing long-term growth over immediate overhead:

• Equity: 10% ownership (secured by legal agreement).
• Flexibility: Part-time commitment (~20 hours/week), allowing you to maintain your current role.
• Investment: As a co-founder, you will share in the project’s minimal operational costs (proportional to your stake).
• Compensation: This is an equity-only role until our next funding milestone or revenue stage.
   

Why Join Us?

• Real Impact: Your work will directly improve the lives of couples.
• Launch-Ready: We have the tech stack to bring your designs to life immediately.
• Ownership: Total creative freedom in a rapidly growing niche.

Headway Inc is a global tech company, revolutionizing lifelong learning by creating digital products for over 150 million users worldwide. Our mission is to help people grow. We’re proud to be ranked 4th among the World’s Top EdTech Сompanies by TIME magazine. We believe lifelong learning should be accessible, personalized, and impactful to each individual. That’s how we change the world and why we bring together exceptional minds.
 

The core of our achievements is our team. We believe in people and shared values SELECT. That’s why, together with Dmytro Frolov, Product Design Manager at Skillsta by Headway Inc, we’re looking for a Growth Product Designer to join our team of superstars transforming the EdTech industry.
 

What product will you be working on?

Skillsta is an app that helps users worldwide improve their social skills through short interactive lessons based on real-life situations. The app ranked among the top 20 in the Education category on the US App Store.
 

Why this is exciting:

• A chance to contribute to the development of an EdTech app: work with the team to explore growth opportunities in a new product.
• The opportunity to see the impact of your work right away — your ideas and decisions won’t be shelved for later. You’ll be able to implement changes and observe their real-time effect.
• Your decisions will directly influence the product’s key metrics and user experience. This isn’t just a role “within the system” — you’ll be part of the change.
• We value the design process, user research, and follow a data-driven approach.
• You’ll become part of a team where freedom, ownership, and fast growth are the norm.
   

What will you do:

• Design and iterate on web funnels, onboarding flows, paywalls, and upsells — everything that drives conversion.
• Constantly look for growth opportunities: analyze competitor funnels, audit current user experience, and find where the product can grow faster.
• Generate hypotheses, run A/B tests, read results, decide what’s next.
• Work closely with PMs, marketers, and developers to ship experiments fast.
• Maintain and extend design system components for growth surfaces.
   

What do you need to join us:

• 2+ years in Product or Growth Design.
• Strong UI skills and solid grasp of mobile and web patterns.
• Experience with A/B testing — not just designing variants, but understanding results.
• Clear communication: you can explain why a solution will work, not just what it looks like.
• English Upper-Intermediate.
• Alignment with the values of our team (SELECT).
   

Would be a big plus:

• Understanding of PMM and growth marketing fundamentals.
• Familiarity with analytics tools (Amplitude, Mixpanel).
• Experience with UX writing or working alongside copywriters.
   

What do we offer:

• Work within an ambitious team on a socially impactful education product.
• An office with a reliable shelter, generators, satellite internet, and other amenities.
  Access to our corporate knowledge base and professional communities.
• Personal development plan.
• Compensation for English language learning, external training, and courses.
• Medical insurance and full sick leave compensation.
  Company doctor and massage in the office.
• Sports activities: running, yoga, boxing, and more.
• Corporate holidays: we go on a week-paid holiday to rest and recharge twice a year.
• Supporting initiatives that help Ukraine. Find out more about our projects here.
   

Working schedule

This is a full-time position with a hybrid remote option. It means that you can decide for yourself: whether you want to work from the office, remotely, or combine these options.
 

Are you interested?

Send your CV!

Position Summary: 

The Retailer Support Representative is responsible for providing comprehensive technical and operational support to retailer partners across multiple client programs. This role requires flexibility and adaptability as agents support various customer accounts and may be assigned to new client programs as the company grows.

Key Responsibilities: 

Agents in this role handle both incoming and outgoing communications to ensure complete issue resolution.

• First Point of Contact: Act as the primary support contact for retailer inquiries across all active client programs
• Kiosk Troubleshooting (Touchpoint Support): Diagnose and resolve device power issues, network connectivity problems, scanner/printer malfunctions, and payment device errors
• Loyalty Program Support: Address loyalty program issues and provide general app support to retailers
• Marathon POS Configuration Support: Provide basic setup guidance, verify configurations, and coordinate with the support team for complex POS requests
• CRM Ticket Management: Triage and respond to support inquiries, accurately documenting issue details, troubleshooting steps, and resolutions
• Knowledge Base Utilization: Apply macros, KB articles, and established troubleshooting flows to resolve common issues efficiently
• Guided Troubleshooting: Walk retailers through common fixes including kiosk reboots, connectivity checks (Wi-Fi/Ethernet/VPN), and app reinstall or settings verification
• Outgoing Communication: Proactively contact retailers and on-site personnel to gather additional information, verify issue resolution, and coordinate troubleshooting steps, or to reach the other aim defined by the project.
• Multi-Project Coverage: Provide support across all active client programs (currently Touchpoint and Marathon ARCO Rewards) with readiness to support new customers as onboarded
• Escalation Management: Escalate tickets appropriately to Platform Support, Engineering, or Hardware Ops when issues fall outside first-contact resolution scope
• L1 Escalation Handling: Receive and resolve escalated cases from Level 1 members support team, providing guidance and advanced troubleshooting
• Documentation Maintenance: Collaborate with internal teams to keep support documentation current and identify gaps in the knowledge base
• Continuous Learning: Participate in ongoing training to stay informed on product updates, configuration changes, and support processes

Qualifications: 

• 1+ year of experience in customer support, help desk, or technical troubleshooting roles 
• Familiarity with kiosk systems, POS hardware, or retail environments preferred 
• Basic understanding of network troubleshooting (Wi-Fi, Ethernet, VPN, static IP) 
• Ability to manage multiple cases at once while staying organized and responsive 
• Excellent communication skills — able to clearly explain solutions to both technical and non-technical users 
• Experience with Freshdesk, Jira, or similar ticketing tools is a plus 
• Exposure to MDM tools and payment hardware is helpful but not required 

Schedule: 

• Mon-Fri 9am-6pm ET

PAR Retail Offers:

- Long-term employment;

- Competitive compensation with regular performance-based salary and career development reviews;

- A unique and friendly environment where everyone can explore and learn new technologies.

Who We Are

PAR Retail, with its Open Commerce® product suite and patent pending Wallet Steering® System, empowers Convenience & Fuel Retailers to gain more share of wallet and customer lifetime value than possible with any other solution provider. Stuzo’s unified Open Commerce product suite consists of: Activate for Intelligent 1:1 Loyalty, Transact for Contactless Commerce, and Experience for Cross-Channel Customer Experiences. Stuzo’s solutions are supported by a set of subscription-based program management services and are contractually backed by its 1.5X Performance Guarantee.  

Position Summary: 

The Member Support Representative serves as the frontline support contact for members participating in loyalty programs powered by our platform. This role requires confident communication, empathetic problem-solving, and the ability to assist members via phone, email, and chat. You'll help resolve issues related to app functionality, loyalty program questions, account verification, and rewards redemptions, including processing balance adjustments when appropriate. 

Key Responsibilities: 

• Confidently communicate with members across channels (phone, email, chat), providing timely and professional responses. 
• Troubleshoot and resolve questions related to loyalty accounts, mobile app access, account linking, and program participation. 
• Process loyalty balance adjustments within established guidelines, ensuring member satisfaction while balancing business needs. 
• Educate members on program benefits, app features, and how to get the most out of their loyalty experience. 
• Follow internal workflows to escalate complex issues to retailer support or platform teams as needed. 
• Maintain accurate and complete documentation of all member interactions in the ticketing system. 
• Uphold service-level agreements for first response time and resolution, adapting tone and messaging to fit the situation. 

• Support high-volume periods and marketing campaigns with poise and efficiency. 

   

Requirements: 

• Prior experience in a customer-facing role (call center, email, or chat support preferred). 
• Proficiency in spoken and written English is required to ensure clear and effective communication with members. 
• Strong written and verbal communication skills. Able to explain technical and program-related concepts clearly to a non-tech-savvy audience. 
• Comfortable handling difficult conversations and turning negative experiences into positive outcomes. 
• High attention to detail and a knack for identifying patterns in support issues. 
• Familiarity with CRM systems (FreshDesk, Zendesk, Salesforce, etc.), mobile apps, loyalty programs, or digital customer experiences is a plus. 

• A team-first attitude with the ability to multitask in a fast-paced, member-focused environment. 

   

Success Traits: 

• Confidence & Empathy: Projects assurance while staying patient and solution oriented. 
• Adaptability: Thrives in changing environments with varying support topics and priorities. 
• Ownership: Takes responsibility for delivering a great experience with minimal supervision. 

• Clarity: Communicates precisely, keeping the member informed throughout. 

   

 Schedule: 

• Minimum of 32 hours per week (Monday-Sunday), with scheduling based on business needs. 
• Availability during holidays is required. 

• Covering business hours between 6am – 6pm ET (we have different shifts).

   

  We offer:

• Long-term employment;
• Competitive compensation with regular performance based salary and career development reviews;
• Flexible working hours;
• Unique and friendly environment where everyone can explore and learn new technologies.

We are looking for a highly skilled Python Engineer to join our growing team at Cyngular. This is a hands-on engineering role in a fast-moving cybersecurity startup building an advanced AI SOC for cloud environments across AWS, Azure, and GCP. This is not a classic backend or full-stack web position. This role focuses on data engineering, automation, distributed systems.

What You’ll Do

• Design, develop, and maintain Python services that interact with cloud provider APIs and telemetry sources 
• Build scalable, event-driven processing pipelines 
• Develop serverless components and cloud-native integrations 
• Work with large volumes of cloud logs and security data 
• Optimize performance, reliability, and cost across distributed systems 
• Debug complex production issues in multi-cloud environments

• Collaborate closely with research, DevOps, and product teams

   

Must-Have Requirements

• Minimum 3+ years of hands-on Python development experience
• Proven experience developing production systems in a startup environment 
• Strong understanding of distributed systems and asynchronous processing 
• Experience building software that runs in production and handles real-world scale 
• High ownership mindset and ability to work independently 
• Strong problem-solving skills
   

Strong Advantage

• Experience with AWS, Azure, or GCP 
• Experience working with cloud SDKs: AWS (boto3), Azure SDK, GCP SDK 
• Familiarity with cloud security, telemetry, or infrastructure APIs
• Experience working with multi-cloud environments

🎯 Role Overview

As an Account Manager at TrueLabel, you will be responsible for building and maintaining strong relationships with clients while ensuring efficient coordination between internal teams and customer needs. You will work closely with Product, Development, Support, and other internal teams to translate client requests into actionable tasks, manage priorities, and ensure timely delivery in accordance with SLA and internal processes.

The role requires a proactive approach to client communication, task coordination, and process improvement, helping ensure smooth operations and high client satisfaction.
 

⚙️Your Tasks:

• Maintain regular communication with clients and manage ongoing relationships;
• Collect and clarify client requirements, translating business requests into tasks for internal teams;
• Create and manage tasks in Jira / Service Desk or similar task management systems;
• Monitor task progress, delivery timelines, and SLA compliance;
• Coordinate work between Product, Development, Support, and other departments;
• Organize regular client meetings and prepare follow-up communication;
• Coordinate the resolution of incidents and operational issues affecting clients;
• Document and analyze cases to identify opportunities for process improvements.
   

👤 Our Criteria:

• Minimum 2 years of experience in the gambling / iGaming industry;
• Intermediate or higher English (written and spoken);
• Experience working with task management systems such as Jira or similar tools;
• Strong communication and client relationship management skills;
• Ability to manage multiple priorities and coordinate several teams simultaneously;
• Experience managing a small team of up to 10 people;
• Strong analytical and organizational skills with attention to detail.
   

🧠Your Strengths

• Ability to balance client needs with internal priorities;Strong coordination and stakeholder management skills;Structured and solution-oriented mindset;
• Ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously.
• Strong coordination and stakeholder management skills;
• Structured and solution-oriented mindset;
   

💼 Our Offer:

• Flexible work setup - work remotely or from the office, we focus on results, not location;
• Support for a comfortable work environment - we compensate coworking expenses and EcoFlow power stations to help our team stay productive during power outages in Ukraine;
• Unlimited vacation and sick leave, because we trust our people to manage their time responsibly;
• Relocation support for team members who want to move;
• Regular performance-based bonuses that reward individual and team impact;
• Learning support - we cover 50% of professional courses and development programs;
• Language & wellbeing support - we cover 50% of English classes and psychological consultations;
• Career growth opportunities - we prioritize internal promotions and development;
• Team culture that actually feels like one - regular gifts, company merch, and team events throughout the year;
• Real impact - we are small enough for every voice to be heard and big enough to turn great ideas into action quickly.

🎯 Role Overview

We are looking for an Integration Manager to join our Core Product Team.

Our platform powers multiple B2B iGaming partners, and this role focuses on managing and improving third-party integrations.

You will act as the bridge between partners, product, and engineering teams, defining integration requirements, ensuring technical accuracy, and maintaining smooth, reliable connections with external systems.
 

⚙️Your Tasks

Integration Management.

• Gather and clarify requirements from B2B partners regarding new triggers, attributes, and integration needs.
• Build and maintain robust and resilient integration schemes with third-party services
• Translate partner and business requests into clear, structured technical tasks for development teams.
• Review and interpret API documentation from third-party services.
• Collaborate with Product and Engineering to scope, test, and deliver new integrations.
• Maintain an internal registry of third-party systems and API endpoints.
• Support release validation and QA testing of integration-related features.

Partner & Internal Collaboration

• Act as the primary point of contact for integration-related requests from B2B clients.
• Provide clear documentation and integration guides for internal and external teams.
• Collaborate with the Core Product team to align integrations with the overall platform strategy.
• Troubleshoot integration issues and coordinate fixes with developers.
   

👤 Our Criteria

• 2+ years of experience in integration management, product operations, or technical project coordination, preferably in iGaming, SaaS, or fintech.
• Solid understanding of API integrations, REST/JSON principles, and data flows between systems.
• Experience working with third-party vendors or marketing automation tools (e.g., Smartico, Customer.io, or similar).
• Ability to read and interpret technical documentation and explain it clearly to non-technical stakeholders.
• Strong organizational and communication skills; ability to manage multiple integration projects in parallel.
• Detail-oriented, proactive, and comfortable working in a fast-paced environment.
• English level Upper-Intermediate or higher.
   

🧠Your Strengths

• Background in iGaming or B2B product management.
• Familiarity with webhooks, event-based systems, and no-code automation tools.
• Basic knowledge of Postman, Jira and/or similar tools for get things done.
• Experience testing APIs or validating integration logic.
   

💼 Our Offer:

• Flexible work setup - work remotely or from the office, we focus on results, not location;
• Support for a comfortable work environment - we compensate coworking expenses and EcoFlow power stations to help our team stay productive during power outages in Ukraine;
• Unlimited vacation and sick leave, because we trust our people to manage their time responsibly;
• Relocation support for team members who want to move;
• Regular performance-based bonuses that reward individual and team impact;
• Learning support - we cover 50% of professional courses and development programs;
• Language & wellbeing support - we cover 50% of English classes and psychological consultations;
• Career growth opportunities - we prioritize internal promotions and development;
• Team culture that actually feels like one - regular gifts, company merch, and team events throughout the year;
• Real impact - we are small enough for every voice to be heard and big enough to turn great ideas into action quickly.

Role Overview

We are building a greenfield analytics platform supporting both batch and real-time data processing. We are looking for a Python Engineer with data experience who can design, implement, and evolve scalable data systems in AWS.
 

Required Qualifications

Experience

• 3+ years of experience in Python Engineering.
• Hands-on experience with Apache Spark (including Structured Streaming).
• Experience with Docker and CI/CD pipelines.
• Experience with Infrastructure as Code (Terraform, AWS CDK, or similar).
• Familiarity with monitoring and observability practices.