Jobs

Come build something true with us.

At True Sea Moss, we’re on a mission to bring real, wild nourishment back into people’s lives. Our products are rooted in nature, clean by design, and crafted with care. As we grow, we’re not just scaling orders — we’re deepening relationships.

That’s where you come in.

We’re looking for a Head of Customer Support who doesn’t just manage tickets — you design systems that reflect care, calm, and clarity at every customer touchpoint. You know that behind every inquiry is a human being, and behind every world-class brand is a world-class support operation.

Now – who are we looking for?

You’re a people-first, process-driven leader. You can zoom out to design scalable systems and zoom in to resolve a delicate issue with nuance and empathy. You know how to build teams, train for tone, and turn everyday conversations into brand loyalty.

What You’ll Be Doing

• Lead and evolve our customer support strategy, systems, and team as we scale across markets
• Own and optimize support operations, including SLAs, workflows, ticket routing, and knowledge management
• Design and implement feedback loops that turn customer insight into product, policy, and experience improvements
• Track and report on core CX metrics (CSAT, response time, resolution rate, etc.) to inform team performance and company decisions
• Oversee our support platforms and ensure tool usage is efficient, integrated, and evolving
• Build and nurture a high-performing team — from hiring to training to coaching
• Partner with Marketing, Product, and Ops to ensure seamless communication and aligned customer touchpoints
• Lead crisis response, escalations, and sensitive communications with clarity and care

What You Bring

• Proven experience leading customer support or CX teams in a high-growth DTC or e-commerce environment
• Strong command of support platforms (e.g., Zendesk, Shopify, Klaviyo) and automation tools
• Operational mindset: you love process design, SOPs, and scalable systems
• Deep understanding of CX metrics and the ability to use data to drive continuous improvement
• Experience managing remote teams across multiple time zones
• A calm, proactive, solutions-first approach to customer challenges

Nice-to-Haves

• Familiarity with U.S. consumer expectations and CX best practices
• Experience with health & wellness, lifestyle, or mission-driven brands
• Background in customer lifecycle, retention, or post-purchase engagement strategy

Why Work With Us

We don’t treat customer support as an afterthought — it’s central to our brand and business.

You’ll help shape how we show up in the world: consistently, compassionately, and with conviction.

We listen. We care. We build things that last.

Here’s How We Back Our Words with Care

• Welcome pack and custom True Sea Moss merch to start strong
• Sports reimbursement to support your mental and physical well-being
• Additional vacation days beyond standard holidays
• Coaching & career development sessions to fuel your growth
• Corporate English lessons to help you sharpen communication
• WHOOP membership to support your health and recovery
• Coworking membership for flexibility and focus
• Sabbatical options after long-term contributions
• Travel and project grants to support personal growth and creativity

So — does this sound like your kind of work?

If you believe great customer support is about connection, consistency, and care — and you're ready to build something that truly matters — we’d love to hear from you.

Let’s make things worth remembering.

About Yanarchy

Yanarchy is a Los Angeles–based talent management agency working with media creators and digital talents as scalable businesses. We focus on sustainable growth, strong monetization models, and long-term value by combining creativity with disciplined financial and operational execution.

At Yanarchy, audience relationships are managed as structured revenue systems — where CRM, lifecycle communication, and data-driven decisions play a key role in long-term monetization.

The Role

We are looking for a Lead CRM Manager who will own and scale our CRM and subscriber lifecycle strategy with a strong focus on revenue generation.

This role goes far beyond traditional email marketing. You will architect and operate a high-performance CRM sales engine designed to maximize subscriber monetization through targeted messaging, automation, and continuous experimentation.

Your success will be measured not by open rates, but by Revenue Per Subscriber (RPS), Conversion Rate, and Net Revenue generated through CRM channels.

What You Will Do

CRM Strategy & Lifecycle Management
Develop and execute a CRM roadmap focused on maximizing subscriber lifetime value (LTV) and long-term engagement.

High-Volume Monetization Campaigns
Plan, schedule, and optimize mass messaging campaigns promoting exclusive digital content (PPV).

Segmentation & Personalization
Segment the subscriber base based on behavioral signals, engagement patterns, and spending habits to deliver highly targeted offers.

A/B Testing & Optimization
Continuously test subject lines, hooks, media formats, pricing tiers, and campaign timing to identify high-converting approaches.

Funnel & Automation Development
Build and optimize lifecycle flows such as Welcome, onboarding, retention, and win-back sequences to reduce churn and reactivate dormant subscribers.

Performance Analytics
Track campaign performance and provide regular reporting on revenue, conversion rates, and ROI, turning insights into actionable improvements.

Candidate Expectations

• 3+ years of experience in CRM, lifecycle marketing, or retention marketing
• Strong data-driven mindset with experience working with revenue-focused KPIs
• Experience managing high-volume messaging campaigns and automated CRM flows
• Understanding of monetization funnels, subscriber behavior, and retention mechanics
• Ability to analyze performance data and translate insights into strategic actions
• Comfortable working with CRM tools, analytics dashboards, and automation systems
• English level B2+ for working in an international environment

Core KPIs

• Net Revenue generated through CRM channels
• Conversion Rate of subscribers purchasing PPV content
• Retention Rate and subscriber engagement over time
• Revenue Per Subscriber (RPS) and overall monetization efficiency
   

What We Offer

• Fully remote work in an international team
• Direct ownership of a key revenue channel
• A fast-paced environment focused on experimentation and optimization
• Performance-based bonuses tied to results
• Paid vacation, sick leave, and personal days off
• A culture that values initiative, clarity, and measurable outcomes

Come Back Agency supports US software and technology companies by running their hiring process. We work with delivery and leadership teams to define roles, screen candidates, and manage interviews. Successful candidates are hired directly by the company and become part of its team.
This position is with a US-based software company providing custom development and AI implementation for North American clients. The team builds and maintains production software, including AI-enabled systems, and works in long-term client engagements.
Team members operate as part of an internal, distributed team and collaborate directly with client stakeholders.

What we're looking for:
 

• Completed relevant PM courses or certifications
• Strong motivation to grow in project management and build a career in IT
• English level B2+
• Attention to detail and a structured, responsible approach to work
• Basic understanding of task prioritization and team communication
   

What you'll be doing:
 

• Supporting the PM team throughout the project lifecycle - from pre-sales to delivery
• Assisting with daily, weekly, and monthly planning under mentor guidance
• Working with technical documentation and helping keep it up to date
• Tracking tasks, deadlines, and workload across projects
• Preparing status updates and progress reports for the team and stakeholders

What We Offer:
 

• Working hours aligned with US time zones, typically 16:00–00:00 Kyiv time.
• English lessons to support clear and confident communication.
• Paid vacation and sick days.
• Fully remote work.
• Opportunities for professional growth within the team.
• Structured, personalized onboarding to help you ramp up effectively.

Hiring stages: Recruiter screening → Skills assessment interview → Final culture fit interview.

Apply with your resume and a short note outlining your relevant experience. You can also submit it through our website at comeback.ua. Selected candidates will be contacted by Come Back Agency.
 

SAP Ecosystem Knowledge, AI:

Deep understanding of SAP SuccessFactors and other relevant SAP modules (e.g., SAP S/4HANA, SAP IBP, SAP Analytics Cloud).

Awareness of SAP’s AI offerings, including embedded AI features and integration options.

Experience with data analytics, predictive modeling, and data-driven decision-making.

Familiarity with SAP’s AI tools (e.g., SAP AI Core, SAP Business Technology Platform, SAP Data Intelligence).

Business Process Analysis:

Ability to map and analyze HR, supply chain, and other business processes to identify opportunities for AI-driven improvements.

Solution Architecture:

Skills in designing end-to-end solutions that integrate AI into business processes.

Understanding of cloud architectures, data integration, and security considerations.

Project Management & Strategy:

Experience in leading digital transformation or AI adoption projects.

Ability to develop ROI analyses for AI initiatives.

Stakeholder Management & Communication:

Strong communication skills

Ability to translate complex AI concepts into actionable business recommendations.

Consulting Experience:

Prior experience in SAP consulting

Moon Active is one of the world's fastest-growing mobile game companies, providing top-quality gaming entertainment that is enjoyed by millions of players across the globe.

Over the past five years, we have grown from 100 team members to over 2,000. We’re looking for incredible people who have a desire to create, develop and deliver an out of this world game experience. Become a part of our talented and data-driven team, join the Fun side of the Moon!

We’re looking for a highly experienced, versatile and passionate Technical Artist to join our growing team. As a Technical Artist, you’ll work closely with our game design and development team to shape our production pipeline while creating innovative playable ads (responsive mini-games) that reach millions of users worldwide. 
 

Responsibilities

• Animate and integrate 2D/3D assets and visual effects into playable ads, ensuring they are both beautiful and performant.
• Build game mechanics and levels, focusing on the "juice" polish, feel, and visual feedback.
• Design and optimize workflows for exporting assets from creative tools (Photoshop, Blender) into the playable pipeline.
• Implement advanced optimization techniques (texture packing, draw call reduction, asset compression) to keep playables under strict 2MB–5MB limits.

Requirements

• Proven experience creating animations for mobile games, UI animations, visual effects and character animations.
• Experience working with media creation tools such as Adobe photoshop, After Effects and Blender.
• Experience leveraging AI tools (assets generation, code assistance, or automation) to accelerate the creative pipeline.
• Passion for solving problems.
• Self-organized, proactive and self-taught.
• Strong ownership of tasks and ability to work independently.
• Enthusiastic about new technologies, mobile in particular.

*** Please attach a portfolio with examples of your animation projects
 

Advantages

• Experience working in a web development environment (Node.js, Pixi.js, Three.js)
• Experience animating with on of: DoTween, Tween.js, GSAP
• Experience writing GLSL or working with custom shaders for web-based visual effects.

Benefits

Why join Moon Active? 

• Be part of a leading global mobile gaming company with a unique product enjoyed by millions;
• Thrive in an exceptional, innovative, and dynamic environment;
• Enjoy full transparency and open communication with talented colleagues across teams;
• Take advantage of tremendous opportunities for professional growth and career advancement within a rapidly expanding company;
• Influence and help build personalized product experiences that impact millions of users worldwide.

We offer

• Generous compensation; paid vacation and sick leave;
• Extensive medical and life insurance coverage for you and your family;
• CrossFit & running classes at the office and MultiSport card;  
• Comfortable and modern office located on Królewska 16 street in Warsaw;
• Free daily breakfasts and lunches, and a fully stocked kitchen with snacks and fruits;
• Latest tech equipment, including macOS devices;
• Training & Development/Tuition reimbursement;
• Friend Referral Program with generous bonuses;
• Fun and collaborative workplace culture with regular Friday Happy Hours and team gatherings;
• Relocation bonus for candidates moving to Warsaw;
• Bicycle and Car parking.

We Play to Win! We Play it Smart! We Play as a Team!

We are committed to investing in our employees and fostering a workplace that champions innovation, creativity, and collaboration. At Moon Active, we empower our team members to unleash their potential and achieve remarkable results every day. We encourage bold decision-making and believe that every individual has a significant impact on our success. Join us and level up your career in a supportive and high-achieving environment!

Affiliate Team Lead (Africa)
 

About the Role

We are looking for an experienced Affiliate Team Lead to drive and scale our affiliate program across African markets. You will own the regional strategy, lead a team of affiliate managers, and ensure sustainable growth through high-quality partnerships.
 

Responsibilities

• Own and execute the affiliate strategy across African markets.
• Lead, mentor, and develop a team of Affiliate Managers (hiring, onboarding, performance management).
• Scale partner acquisition: source, negotiate, and close high-value deals.
• Oversee key accounts and support the team in managing top-tier partners.
• Analyze partner performance (Power BI or аналогичные инструменты), identify growth opportunities, and optimize results.
• Define and improve commercial models (CPA, RevShare, Hybrid, Fixed).
• Ensure traffic quality and compliance with agreements.
• Work cross-functionally with marketing, product, content, and design teams.
• Build and expand a strong affiliate network in the region.
• Monitor market trends, competitors, and new opportunities in Africa.

Requirements

• 4+ years of experience in Affiliate Marketing, including at least 1 year in a Lead / Senior role.
• Proven hands-on experience in African markets (mandatory).
• Strong existing network of affiliate partners in the region.
• Experience with platforms/tools: BetB2B, Slack, Jira, Power BI (or similar).
• Deep understanding of key metrics: CR, NGR, ARPU, LTV, FTD.
• Strong leadership and team management skills.
• Experience structuring and negotiating high-value deals.

Skills

• Strategic thinking with strong execution skills.
• Advanced analytical mindset and data-driven decision-making.
• Strong negotiation and stakeholder management skills.
• Ability to identify fraud risks and ensure traffic quality.
• Ability to operate in fast-paced and high-growth environments.

Key Objectives

• Achieve and exceed regional targets (FTDs, deposits, revenue).
• Scale and optimize the affiliate partner portfolio.
• Build and manage a high-performing affiliate team.
• Expand into new GEOs within Africa.

Genesis is an international IT company providing a full spectrum of services. With over 1,500 experts across 5 countries, we build products used by 200+ million unique users every month. We are one of the largest partners of Facebook, Google, Snapchat, and Apple in Eastern Europe. Our ecosystem includes 15+ companies and an investment fund.

EverHelp is a fast-growing outsourcing Customer Support company within the Genesis ecosystem. We launched in 2021, and in the past year alone, we have grown by 82%. Our team is safe, fully operational, and continues to expand, maintaining a Retention Rate of 90%+.

In 2026, EverHelp was named one of the 28 Best Places to Work by the Business Intelligence Group - a global award recognizing companies with strong cultures and outstanding workplace environments.

Our Position

• We stand against war and unjust aggression.
• We evacuated our employees and their families from active war zones and provided housing and financial support.
• We supplied the entire team with power stations and backup batteries.
• We continue stable operations to support the future of Ukraine.

As we continue to grow, we are looking for a Customer Support Representative who will help maintain high-quality service standards and provide fast, efficient support in a dynamic, high-load environment.

Work schedule:

• 2/2 working shifts;
• 12-hour shifts. Day shift: 7:00 AM - 7:00 PM. Night shift: 7:00 PM - 7:00 AM. Latvia time;
• Includes night shifts and weekends.
   

Important! It’s a ontract-based cooperation with the opportunity to transition to long-term collaboration after 6 months based on performance.

You will:

• Communicate with users via live chat (90%) and email (10%);
• Handle multiple chats simultaneously;
• Support users with account-related questions, payments, bonuses, and general platform usage;
• Resolve customer issues in a timely and efficient manner;
• Follow internal guidelines and quality standards.

About you:

• English level B2+ (C1 preferred);
• 6+ months of experience in Customer Support or other customer-facing roles;
• Typing speed 45+ WPM;
• Strong computer skills (fast navigation, multitasking, basic Excel);
• Ability to work in a fast-paced environment;
• Strong communication and problem-solving skills;
• Attention to detail and ability to learn quickly;
• Flexibility with schedule (night shifts and weekends required).

Working at EverHelp means:

• Opportunity to work with an international product;
• The possibility to work fully remotely;
• A professional team of specialists ready to share their expertise, internal communities, and team activities that support continuous learning and development both individually and as a team.

Send us your CV and join EverHelp.

Who we are:

Adaptiq is a technology hub specializing in building, scaling, and supporting R&D teams for high-end, fast-growing product companies in a wide range of industries.

About the Product:

We support a multi-brand social gaming platform that delivers real-time entertainment across web and mobile channels. The system includes a RESTful API and WebSocket services for live game sessions, a complex back-end supporting concurrent users and high transaction volumes, and a dynamic front-end with frequent UI enhancements. Releases occur on a weekly or bi-weekly cadence, introducing new features, bug fixes, and integrations without downtime. Ensuring end-to-end quality and reliability is critical: production issues directly affect customer engagement and revenue. The platform’s scale and continuous delivery model create demanding technical and coordination challenges, making precise test automation essential.

About the Role:

As QA Automation Lead, you will establish and grow the automation function from the ground up. You will take full ownership of automation strategy, framework design, pipeline integration, and team hiring. In the first months, you will be hands-on—writing and reviewing test code, configuring CI/CD, and guiding defect triage—while building processes and standards that ensure high test coverage and fast feedback on every pull request. You will collaborate closely with engineers and product managers, translate requirements into test plans, and coach junior QA engineers. Your work will directly impact release quality, deployment velocity, and team efficiency in a fast-paced environment where production errors have significant cost.

Key Responsibilities:

• Design, implement, and maintain automated test frameworks for UI, API, and end-to-end scenarios.
• Integrate test suites into CI/CD pipelines (e.g., GitHub Actions, Jenkins) to enforce quality gates on pull requests.
• Lead a small team of QA engineers through hands-on guidance, code reviews, and daily direction.
• Define and enforce squad-level testing standards, processes, and documentation.
• Own test coverage for assigned product areas, identifying gaps and preventing regressions before production.
• Collaborate with developers and product managers to analyze requirements and develop comprehensive test plans.
• Manage defect triage and analyze test failures, coordinating fixes and verifying resolutions.
• Continuously optimize test reliability, execution speed, and scope; surface quality risks to engineering leads.
• Drive adoption of AI-assisted testing tools and modern technologies to accelerate framework development.
• Participate in recruiting and onboarding of additional automation engineers as the team scales.

Required Competence and Skills:

• Minimum 5 years of hands-on QA automation experience owning a test automation codebase.
• Proficient with Playwright and TypeScript in a production automation framework; experience with Cypress or Selenium is acceptable.
• Strong JavaScript/TypeScript skills for developing and maintaining test scripts.
• Demonstrated experience integrating automated tests into CI/CD (e.g., GitHub Actions, Jenkins).
• Solid API testing background using tools like Postman or Supertest; experience with RESTful API and WebSocket testing.
• Deep understanding of Git workflows and agile software delivery practices.
• Proven leadership in mentoring engineers, conducting code reviews, and managing day-to-day QA operations.
• Familiarity with AI-driven testing tools and ability to evaluate their application in automation workflows.
• Excellent communication skills for articulating quality concerns to technical and non-technical stakeholders.

Nice to Have:

• Experience in gaming or entertainment software testing, especially in social or casino-style products.

Why Us:

- We provide 20 days of vacation leave per calendar year (plus official national holidays of a country you are based in).

- We provide full accounting and legal support in all countries we operate.

- We utilize a fully remote work model with a powerful workstation and co-working space in case you need it.

- We offer a highly competitive package with yearly performance and compensation reviews.

RedCore is an international business group that creates technological solutions for digital markets. 

Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies.

Powering Growth from the Core — this is the key mission laid under RedCore’s strong foundation. This is how we consistently stay ahead: by evolving and creating scalable solutions, while remaining committed to open and transparent communication with our partners.

We are looking for a Head of VIP Support!

Requirements:

• 3–5+ years of experience in client service management / VIP Support / Customer Success; experience in providing personalized support and working with VIP / Premium segments is a plus;
• Experience in the gambling industry;
• Proven team management experience (50+ people);
• Hands-on experience with KPIs, SLAs, CSAT, NPS, and other client metrics;
• Experience in developing and implementing operational standards and processes; must be able to write procedures and enforce them;
• Strong process management skills;
• Experience collaborating with cross-functional teams (Retention, Sales, Country Management, Product);
• Experience in support process automation and implementation of CRM / AI tools is a plus;
• Practical experience in achieving commercial targets: meeting sales plans, upsell/cross-sell, increasing LTV;
• Experience in planning and monitoring VIP segment sales;
• Skills in developing customer retention strategies (Ultra and above);
• Understanding of sales funnel and customer lifecycle;
• Ability to identify revenue growth opportunities within the existing portfolio;
• Risk management for churn and development of preventive measures;
• Quality control of client communications aimed at retention and reactivation;
• Willingness to work in Cyprus/Ukraine time zone;
• English B2+.

Will be plus

• Spanish language proficiency;
• Experience with concierge services.

Responsibilities:

1. Team Management and Coordination
– Organize and coordinate the VIP Support team to ensure stable and efficient operations;
– Oversee shift planning, workload distribution, discipline, and adherence to work procedures;
– Manage team headcount: participate in planning, optimize team structure;

2. Standards, Processes, and Quality Control
– Participate in the development and final approval of VIP Support service standards, procedures, and internal processes;
– Ensure compliance with established standards and processes;
– Initiate and implement improvements to enhance service quality;

3. KPIs, SLA, and Client Metrics
– Monitor and control key performance indicators (KPI, SLA, CSAT, etc.);
– Analyze deviations, risks, and factors affecting metrics;
– Prepare recommendations to improve metrics and client experience;

4. Root Cause Management and Corrective Actions
– Review root cause analyses prepared by the Project Coordinator;
– Approve corrective measures and monitor implementation;
– Evaluate the effectiveness of implemented changes and their impact on root causes.

5. Business Interaction and Sales Planning
– Align sales plans with Retention and Country Managers;
– Monitor plan execution, analyze risks and deviations;
– Ensure client service is aligned with business goals;

6. VIP Client Retention
– Ensure retention of Ultra and higher-tier clients;
– Collaborate with Retention and Country Managers on retention plans;
– Monitor achievement of client portfolio preservation goals and client status;

7. Complaints and Complex Cases
– Analyze complaints, feedback, and complex VIP client cases;
– Participate in resolving critical situations and escalations;
– Implement improvements based on client feedback;

8. Team Training and Development
– Oversee training and development of VIP Support staff;
– Conduct regular 1:1s and team sessions;
– Develop managerial and service competencies within the team;

9. Automation and Tools Development
– Initiate automation and optimization of support processes;
– Implement and develop solutions based on CRM, chat platforms, and AI tools;
– Increase team efficiency through technological improvements.

Our benefits to you:
- Modern corporate equipment based on macOS or Windows and additional equipment are provided.
- Paid vacations, sick leave, personal events days, days off.
- Referral program — enjoy cooperation with your colleagues and get the bonus.
- Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences.
- Rewards program for mentoring and coaching colleagues.
- Free internal English courses.
- In-house Travel Service.
- Multiple internal activities.
- Other benefits could be added based on your location.

We’re looking for an experienced and strategic commercial leader from the iGaming industry to drive NuxGame’s growth across global markets.

This person will oversee sales, business development, partnerships, and revenue operations, leading the team toward ambitious targets.

The ideal candidate has extensive B2B iGaming experience (platforms, aggregators, or solution vendors). B2C experience will be a strong advantage, bringing valuable operator-side perspective.

Key Responsibilities:

• Lead NuxGame’s global commercial and growth strategy across B2B channels.
• Build and maintain strategic relationships with operators, providers, and key stakeholders.
• Drive sales pipeline growth, oversee deal flow, and improve conversion & retention rates.
• Identify new market opportunities and partnerships.
• Collaborate with Product & Marketing to align go-to-market initiatives.
• Set, monitor, and deliver on revenue, margin, and growth KPIs.
• Lead, coach, and scale a sales and BD team.
• Represent NuxGame at major iGaming conferences and events.

Requirements:

• 7+ years of iGaming industry experience, ideally in B2B (platform, aggregation, or tech solutions).
• Proven success in senior commercial or BD leadership roles.
• Deep understanding of iGaming markets and B2B dynamics.
• B2C knowledge or background is a big plus.
• Strong negotiation, leadership, and communication skills.
• Fluent in English; other languages are an advantage.
• Results-driven, analytical, and entrepreneurial mindset.

What we offer
We believe that a happy team builds the best products. Here is how we support you:

• Remote & Flexible: Work from anywhere. Our core hours are 09:00/10:00 to 17:00/18:00 (Kyiv time), Mon-Fri.
• Financial Stability: Timely payment for compensation for services
• Personal Equipment Policy: equipment are provided for use to ensure comfortable and efficient work.
• Knowledge Sharing: We regularly gather to discuss new trends, share insights, and elevate one another.
• Community: At NuxGame, you will work in a team of like-minded people who are ready to support, inspire, and tackle complex challenges together.
• Creative Freedom: We encourage initiative. With us, you have the freedom of professional expression and the space to implement your ideas.
• Time-off Policy: up to 29 days off per year, including up to 5 days for health-related absence (without medical confirmation).
• Atmosphere: A friendly environment focused on results and mutual respect, free from unnecessary bureaucracy and pressure.

We believe in unlocking the inner potential of each team member within an open and democratic culture.
 

Waiting for you on our team!

We are looking for a System Designer to join our team and help build, update, and maintain our design systems. In this role, you will:

Create & Update Systems: Develop and continuously update our design systems to keep them modern, scalable, and aligned with current trends.

Collaborate & Mentor: Work closely with other designers—potentially managing and teaching them—to ensure a consistent design approach across all tools.

Integrate Feedback: Incorporate new features from the UX team and suggestions from stakeholders to improve and expand our design systems.

The role is fully on-site in Warsaw office.

Relocation support will be provided if needed.

✅ Requirements:

✔️4+ years of experience in UX/UI design.

✔️3+ years of experience working on or managing design systems.

✔️Experience designing for multiple platforms, including Web, iOS, and Android.

✔️Excellent understanding of Figma, its tokens, autolayouts and all the latest updates.

✔️Incorporate new features to the Design System as well as adjustments gathered from different sources.

✔️Good knowledge of HTML, CSS, and the basics of client-server architecture.

✔️Ability to work collaboratively in a cross-functional team with a low-ego, high-impact mindset.

✔️The candidate should have an engineering mindset, applying systematic, analytical thinking to design and refine scalable, integrated design solutions.

✔️Strong presentation and documentation skills, with an eye for detail in visual design and brand consistency.

✅ Responsibilities:

✔️Design creative solutions for A/B testing and experiments across digital platforms.

✔️Partner with Product Owners to define business requirements and collaborate with researchers for insights.

✔️Collaborate with analytics to analyze test results and user feedback to iterate and refine designs.

✅ We offer excellent benefits, including but not limited to:

🚀 Career growth opportunities in an international and dynamic environment;

📚 Opportunity to develop language skills with partial compensation for language courses;

🎁 Special gifts for birthdays, weddings, and newborns;

🏝️ 20 working days of paid annual vacation, plus paid sick leaves;

🍲 Office snacks and refreshments;

🏋️ Sports package to support a healthy lifestyle;

🩺 Comprehensive medical insurance for you and your partner;

📍 Comfortable office with great facilities in a prime location;

🎉 Exciting corporate events, team-building activities, and international company parties.

We are looking for a senior full-stack engineer with proven experience in AI-powered document workflows.

Requirements

• 5+ years of software development experience
• Hands-on experience building production-grade AI document pipelines — not just LLM API integration, but full pipeline design and reliability
• Comfortable working with legal/commercial document structures — contracts, agreements, leases — at a level where no explanation of the basics is needed
• Experience with PDF processing: extraction, parsing, classification at scale
• Comfortable in fast-moving, small-team environments with high autonomy

• Familiarity with AI-assisted development tools (Claude Code, Cursor, or similar)

   

• Nice to Have
  Direct experience in real estate tech or legal tech products
  E-signature or document execution workflow experience
  Background in deal or transaction management platforms

Key Responsibilities

• Build AI pipelines to ingest and process document knowledge bases (regulations, contract templates, legal frameworks) and generate structured rules and logic
• Develop document understanding features: summarization, classification, party identification, payment terms, key dates, and required actions from uploaded PDFs
• Implement document state analysis — execution status detection, document categorization, follow-up identification
• Contribute across the deal intelligence stack: contract creation, e-signing workflows, payment triggers, file management, and compliance tracking
• Work autonomously and communicate proactively — own features end-to-end

Required Tech Stack

• Next.js / React — primary framework (frontend and API)
• Python — basic understanding
• Supabase — database and authentication
• Vercel — deployment infrastructure
• Claude API (Anthropic) — AI layer; strong prompt engineering skills required
• TypeScript — used throughout the codebase

Fluent Trade Technologies is the fastest end-to-end data and trading technology provider in the FX, Fixed Income, and Futures markets.

Fluent is a market leader with a significant Tier-1 and Tier-2 client base in the global financial industry.

Please visit us at www.fluenttech.net

Fluent is currently entering an exciting new phase of growth and transformation. As part of this journey, we are becoming a fully metrics-driven organization, where all key business decisions are powered by data, operational insights, and clearly defined KPIs.

To support this transformation, we are looking for an Internal Systems Product Owner who will lead the architecture, implementation, and optimization of our core internal systems infrastructure, focusing on the strategic deployment of Microsoft Dynamics ERP and CRM.

This role will be critical in ensuring that our financial, sales, and operational systems capture the data and metrics required to support scalable growth and data-driven decision-making across the organization.

The position is fully remote (Ukraine / Eastern Europe).

What you will do

• Own and lead the implementation and continuous improvement of Microsoft Dynamics ERP and CRM modules.
• Work closely with Finance, Sales, and other internal stakeholders to define system requirements and translate them into clear technical specifications for the development team.
• Design and implement reporting frameworks and dashboards that capture SaaS, financial, sales, and operational KPIs.
• Ensure that all internal systems support the company’s transition to a metrics-driven operational model.
• Manage and mentor a team of three internal specialists, prioritizing tasks and driving execution.
• Oversee the stability, data integrity, and reliability of financial and sales systems.

• Identify opportunities to automate manual processes and improve operational efficiency through additional software tools.

   

What you will need

• 2–3+ years of hands-on experience with Microsoft Dynamics ERP and CRM (required).
• 5+ years of professional experience working with financial systems, CRM systems, system consulting, or technical product management.
• Strong understanding of how financial processes (AP/AR, General Ledger, Consolidation) and sales processes (pipeline management, sales activity tracking) are structured within ERP systems.
• Experience designing reporting systems for SaaS sales and operational KPIs.
• Experience leading projects or managing small teams.
• Strong professional English communication skills (written and spoken).

As an advantage

• Experience working in Fintech or SaaS environments.
• Experience implementing metrics-driven reporting frameworks.
• Familiarity with business intelligence and reporting tools.

We are looking for a Security Coordinator who will help us keep our company’s data, infrastructure, and SaaS ecosystem secure and well-governed.

This role focuses on access control, SaaS security, and risk management, ensuring that our systems are used safely and only by the people who actually need access.

Responsibilities

• Maintain a complete inventory of company systems and assets, including:
  • Cloud infrastructure
  • Databases
  • Google Workspace / shared drives
  • Internal tools
  • Third-party SaaS applications
  • AI tools used by the team
• Ensure proper access management across all systems:
  • Apply the principle of least privilege
  • Review and revoke unnecessary permissions
  • Monitor shared accounts and external access
• Conduct periodic access audits for:
  • Cloud environments
  • Databases
  • Google Drive and internal documentation
  • SaaS tools and integrations
• Identify and mitigate security risks related to AI tools, including:
  • Preventing sensitive data from being uploaded to AI platforms
  • Managing access to AI tools
  • Creating safe usage policies
• Work with engineering and operations teams to:
  • Improve security practices
  • Document access processes
  • Maintain internal security guidelines
• Track and manage security risks from third-party services
• Assist with security documentation and compliance processes (e.g., SOC2 or internal security policies).

Requirements

• Experience with cloud platforms (AWS, GCP, Azure, or similar)
• Familiarity with identity and access management concepts
• Experience managing SaaS ecosystems (Google Workspace, Slack, etc.)
• Understanding of data security risks and access control
• Ability to analyze system permissions and identify unnecessary access
• Awareness of AI-related security risks (data leakage, prompt injection, uncontrolled usage)
• Understanding web development pipeline and security in it

Nice to Have

• Experience with SOC 2 / security compliance
• Familiarity with IAM tools or security monitoring platforms
• Background in DevOps, IT administration, or security operations

What Success Looks Like

• All company systems are properly inventoried and documented
• Access is granted strictly on a need-to-know basis
• No forgotten accounts, open shares, or unnecessary privileges
• AI tools are used safely and responsibly

ChatOn is an AI chatbot assistant app with 100M+ downloads – the #1 product in our portfolio by revenue and downloads. We lead in mobile. Now we’re scaling the web, and we’re looking for a Head of Performance Marketing who’ll own that mission.

This isn’t a role for someone who manages from a distance – we’re inviting an expert who can dive into the data, audit a campaign and provide precise, actionable direction to the team to elevate our execution from good to world-class. You’ll bridge the gap between high-level strategy and tactical excellence, working with multi-million dollar budgets, a full in-house creative machine, and a highly capable team.

Your scope goes beyond UA: you’ll own web growth, mobile acquisition, and ASO from one seat.

Let’s take the web from solid to dominant!

The opportunity for impact here is real – and so is the accountability.

What you will do:

• Own performance marketing end-to-end: define the UA strategy across all channels, set the roadmap, and drive the numbers – ROMI, CAC, LTV, forecast profit – while ensuring strong Web–Mobile synergy
• Be the playing coach the team needs: audit campaigns, read attribution setups, diagnose what’s not converting, and give your colleagues precise direction to fix it. You won’t run campaigns yourself – but you could, and the team will know it
• Build a real experimentation system: translate data into hypotheses, hypotheses into tests, and tests into scaling decisions. Every pivot explainable, every win repeatable
• Defend and evolve the strategy at board level: in your first 90 days, present a full UA strategy – mobile and web – to the board. Quarterly, you own the forecast and the narrative behind it
• Lead and grow the team: UAMs, Web Growth Manager, ASO Manager, and Graphic & Promo Designer. Build a culture where ownership is the norm. Coordinate with the Brand, PR, and Influencer Marketing teams
• Connect marketing signals to product: bring acquisition data, user insights, and market intelligence into product discovery. Help build growth loops that compound over time
• Partner and collaborate closely with the in-house creative team on creative strategy for paid channels

What you should have:

• A proven track record in User Acquisition – you grew up in UA, you know the discipline inside out, and performance marketing is your native language
• 5+ years running paid growth teams with direct accountability for growth metrics – revenue, CAC, ROMI – in B2C subscription products
• Confirmed cases of scaling web acquisition – numbers you can talk through, not just channels you’ve touched
• Channel mastery: Meta, Google, TikTok and beyond. You can walk into any ad account, read what’s wrong, and tell the team exactly how to fix it
• Leadership experience with a team of direct reports – you’ve hired, mentored, and if necessary, made hard calls. You know what a high bar looks like and you hold it

What we offer:

• The #1 app in the portfolio – mature product, proven demand, real budget. We move at scale
• Competitive fixed compensation + generous performance-based bonus. We share the upside when the numbers move
• A full creative machine in-house: motion designers, graphic designers, brand, PR, influencer marketing. You orchestrate – they execute. No agency dependency
• Results-oriented colleagues committed to scaling impactful products. Your team will help you achieve the most ambitious goals
• Remote-friendly work environment with high autonomy and minimal bureaucracy

Location

AIBY is a team of strong international top talents. This role allows for either hybrid (combining in-office and remote work), fully remote or in-office work.