Jobs at Djinni

About us

We build and grow consumer utility apps monetized through subscriptions. Paid acquisition is our main growth engine, and we run it on our own tooling: internal analytics, custom MCP servers, and automation layers on top of ad platforms and app store data.

The mission

Polish a system that can launch and scale any app vertical 99% automated: creatives, campaign setup, budget allocation, optimization, reporting, and decisions about what to kill or scale. Humans set direction and handle the exceptions. Software does everything else.

You’ll be the person who makes that real.

What you’ll do

• Design and build the marketing automation stack end to end: campaign management, creative production and testing loops, bidding and budget logic, and anomaly detection.
• Develop and maintain our internal analytics: cohort LTV, payback, retention and subscription metrics, and unit economics per app, channel and creative.
• Extend our MCP servers and agent workflows so that AI can operate ad accounts, read performance data and act on it safely.
• Remove bottlenecks. Wherever a person is doing repetitive work, such as buying, reporting or creative iteration, turn it into a tool.
• Run experiments constantly: new channels, new approaches, new automation ideas. Kill the losers fast and scale the winners.
• Work with media buyers and app developers so tools fit how the team actually works. Over time, raise the amount of spend each buyer can manage.
• Define the playbook for launching a new vertical, then productize it.

Run and grow the live campaigns

You’ll take ownership of our current live campaigns from day one and keep growth moving while you build the automation. 

• Monitor performance of live campaigns daily: spend, CPI, trial-to-paid, ROAS and payback by app, channel and creative.
• Make scale, hold or kill decisions on campaigns and creatives, and keep spend growing without letting unit economics slip.
• Keep media buyers supported and unblocked, and review their results.
• Make sure nothing breaks while you automate: tracking, attribution, ad account health, and budgets pacing correctly.

Who you are

• Proactive. You don’t wait for tasks. You spot the bottleneck, build the fix and show the result.
• Hands-on experience with performance marketing for mobile apps (Meta, Google, TikTok, or similar) and a real understanding of how traffic turns into profit.
• Fluent in subscription metrics: trial-to-paid, churn, LTV, ROAS, payback.
• Already using LLMs and agents in your work, and curious about MCP, tool use and agentic workflows.
• Comfortable with ambiguity. You can take a vague goal like “automate this” and turn it into a working system.
• Able to explain trade-offs clearly to non-engineers.
• Experience with MMPs and attribution (AppsFlyer, Adjust, Appsflyer, Singular), SKAN and subscription analytics (RevenueCat/AppHud).

Nice to have

• Prior work building internal tools at a performance-marketing or app studio.
• Experience with creative automation, such as generative video and image pipelines.
• Experience scaling a team or a function from zero.

What we offer

• Real ownership: you shape the system, the stack and the roadmap.
• A fast environment with no committees, where your tools go into production quickly.
• Competitive pay plus performance-based upside tied to growth. 
• Budget for tools, APIs and compute.
• Office visits are mandatory.

Key Responsibilities:
 

1. Outbound End-to-End Finished Goods Distribution

• Managing regular dispatches of security systems from regional distribution centers (RDCs) to customers and authorized distributors worldwide (EU, UK, US, MEA, APAC, LatAm).
• Coordinating logistics operations between manufacturing facilities and global distribution centers.
• Maintaining target SLAs and performance metrics: OTIF (On-Time In-Full), Order Lead Time, and cargo integrity in transit.

2. Export Compliance & Customs Clearance

• Coordinating export procedures from the EU customs territory via Polish customs systems (AES/ECS2, NCTS, PUESC services).
• Collaborating with customs brokers and agencies: preparing full document sets (Commercial Invoice, Packing List, EUR.1, ATR, Export Declaration / IE-599 confirmation message).
• Managing electronics shipment compliance: classification by HS/CN codes, export control rules, and adherence to dangerous goods regulations for built-in lithium-ion/lithium-metal batteries (ADR / IATA DGR).

3. 3PL/4PL & Carrier Management

• Managing contracts and relationships with international line-haul carriers (Road FTL/LTL, Air Freight) and express integrators (DHL, FedEx, UPS).
• Conducting regular KPI performance audits and managing claims for cargo loss or damage (Claims Management).
• Participating in freight procurement tenders to optimize transport costs from the Polish distribution hub.

4. Freight Cost Optimization & Budgeting

• Tracking and optimizing the cost per unit delivered.
• Streamlining freight consolidation to balance cost and delivery speed across diverse geographic regions.

5. Distribution Center Operations Alignment

• Aligning dispatch schedules with the warehouse/WMS team (dispatch windows, truck loading time slots, order picking/packing control).
• Implementing and supporting BPM 4.0 initiatives: cargo tracking automation (Real-time Visibility), carrier EDI/API integrations, and eliminating manual document processing.

6. Supply Chain Resilience & Risk Management

• Formulating contingency plans and alternative routing during border blockades, carrier peak seasons, and geopolitical disruptions.

Candidate Requirements:
 

1. Experience & Industry Expertise

• 3–5+ years in export or distribution logistics originating from Poland/EU (preference for Consumer Electronics, High-Tech, IoT, Automotive, or global FMCG).
• Practical experience managing multimodal shipments (cross-border road freight, air cargo, courier express).

2. Customs & Regulatory Knowledge

• Advanced mastery of Incoterms 2020 (specifically DAP, DPU, CPT, FCA, DDP).
• Comprehensive understanding of EU customs regulations (Union Customs Code / Unijny Kodeks Celny), intra-Community supplies (WDT), and exports to third countries.
• Working knowledge of transport regulations for battery-powered devices (Lithium Batteries Section II / ADR / IATA DGR).

3. Language Skills

• English: Upper-Intermediate / Advanced (B2+) — professional correspondence, commercial negotiations, and resolving operational escalations with global partners.
• Ukrainian/russian: Native / Fluent.

4. Analytical & Technical Skills

• Advanced MS Excel proficiency (Power Query, Pivot Tables, financial/cost modeling) and BI tools (Power BI / Tableau).
• Practical experience working in ERP systems (SAP, Microsoft Dynamics, or equivalents), modern WMS/TMS solutions, and Jira/Confluence.

5. Lean & Soft Skills

• Practical application of Lean principles (eliminating transportation waste, idle time, and over-processing).
• High stress tolerance, strong service orientation (OTIF-driven mindset), and autonomous decision-making under tight deadlines.

We offer:
 

• Competitive compensation.
• Freedom to make decisions and implement ideas.
• A zero-bullshit culture.
• A strong and well-coordinated team of professionals.
• Ambitious tasks and challenges.
• Opportunity to work with the most recognized security system and develop your career.
   

We are working to ensure that people's lives are calm and the world is safe.

Let's become a part of the team that creates a smart and useful global product!

Description
 

Reyo Media Cyprus builds web games and related web products. We are looking for a Manual QA Engineer who can test those products and also run the automated suites we already have.

Requirements
 

• 2+ years as a QA Engineer, mainly manual testing of web products. Games experience is a plus.
• Experience with test documentation (checklists, test cases, bug reports).
• Understanding of client–server applications and the software development lifecycle.
• Comfortable using browser DevTools (console, network) and following a simple command-line / Docker runbook.

Responsibilities
 

• Test web games and company web products (desktop and mobile): functional, UI/UX, regression, exploratory.
• Write and execute test cases and checklists.
• Log bugs, investigate the cause, and verify fixes.
• Work with developers, designers, and product on releases.
• Run existing automated tests from a written guide and report the results. You do not need to write automation.

Nice to have
 

• Experience running Playwright, Cypress, or similar.
• Game, localisation, or live-product testing.

Working conditions
 

• A young and driven team of professionals who value innovation and results.
• People-centric culture that fosters collaboration, growth, and open communication.
• L&D support to continually replenish your knowledge (paid professional training & e-learning courses).
• Flexible work schedule and a focus on results over hours logged—no time-tracking required.

N-iX is looking for an experienced Senior Scrum Master / Agile Master to support and coordinate four development teams within ControlExpert.
 

The project is currently moving from an intensive initial delivery phase toward a more structured and sustainable setup. The key objective is to improve team collaboration, delivery flow, transparency, ownership, and cross-team coordination, while helping the teams establish effective and mature ways of working.

The role requires someone who can operate effectively in a complex environment, build trust across teams and management, and bring structure without introducing unnecessary process overhead.
 

Responsibilities:

• Coordinate and support four development teams
• Take ownership of delivery flow, focusing on cycle time, flow efficiency, dependencies, and delivered value rather than velocity
• Identify and resolve cross-team dependencies, handoffs, blockers, and unclear ownership
• Support the setup and development of new teams, including roles, ceremonies, ways of working, and tooling
• Coach individuals transitioning into new roles and help teams improve their collaboration and maturity
• Facilitate conflict resolution and support psychological safety at team and cross-team level
• Support teams through organizational changes, restructuring, and maturity shifts
• Partner with management on prioritization, transparency, and evidence-based escalation
• Identify missing decision ownership and help establish clear responsibilities
• Provide management with clear, data-backed insights into delivery challenges and improvement opportunities
• Escalate organizational or incentive-related blockers to the appropriate management level when required
   

Requirements:

• 5+ years of experience as a Scrum Master, Agile Master, Agile Coach, or similar role
• Proven experience supporting multiple development teams simultaneously
• Strong understanding of Agile principles, team dynamics, and software delivery processes
• Experience with flow metrics and data-driven delivery improvement
• Strong cross-team coordination and dependency management skills
• Experience setting up or restructuring teams and establishing effective ways of working
• Strong coaching and facilitation skills
• Experience supporting organizational change and team maturity development
• Ability to work effectively with both engineering teams and management
• Strong conflict-resolution and stakeholder-management skills
• Ability to operate effectively in a complex and sometimes high-pressure environment
• Excellent English communication skills
   

We offer*:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits

*not applicable for freelancers

We are looking for a Product Manager to join United Tech and make a real impact on a product already loved by millions of users. Our goal is not just to grow fast, but to build a stable, high-quality experience. You’ll be working on mobile apps with a strong and active user base, enhancing their experience and driving key product metrics like LTV and conversion to payment. Your role will involve leading the development of new features, from ideation to launch, to support user growth and product monetization.
 

About the product: It’s a global streaming platform that connects people through live events, video chats, and real-time interactions. Our mission is to offer a fun, safe space for users worldwide to engage with streamers and communities. In the near future, we plan to expand into new markets, including Arab countries and Europe, and introduce exciting features to enhance monetization and user engagement. You will play a key role in shaping these new developments and helping the product achieve its ambitious goals. Our global goal is to be a top 3 product in our niche, and we are focused on optimizing content quality, adding features that drive user retention, and strategic growth. With high-quality video, 24/7 streams, and a completely ad-free experience, we are redefining online entertainment. If you’re ready to contribute to the future of streaming and help us reach the top, we’d love to have you on board.Know someone perfect for this role? Recommend a candidate and receive a bonus of up to $3000!

In this role, you will

• Analyze competitors, customer needs, and market trends, and uncover insights from product analytics
• Build and maintain a product roadmap for your features, focusing on improving LTV and payment conversion
• Write clear and comprehensive PRDs to guide product development

It’s all about you

• 2+ years of experience as a Product Manager working with B2C mobile products
• Strong skills in data analysis and A/B testing
• Experience analyzing user feedback, competitors, and market trends
• Experience planning and prioritizing product roadmaps aligned with business goals
• Ability to prioritize hypotheses using frameworks such as RICE
• Upper-Intermediate English or higher
• A collaborative mindset, initiative, and proactivity in proposing product improvements
• A data-driven mindset with a strong sense of ownership

What we offer

Care and support:

• 20 paid vacation days, 15 sick leave days, and 6 additional days off for family events
• 100% medical insurance coverage
• Sports and equipment reimbursement
• Team-building events, corporate gifts, and stylish merch
• Financial and legal support
• Maternity Recovery Support Allowance
• Position retention and support for those who join the Armed Forces of Ukraine
• Participation in social initiatives supporting Ukraine

Comfortable working environment:

• Work from our Kyiv hub or remotely with a flexible schedule
• Modern equipment or reimbursement for the use of your own equipment

Investment in your future:

• Collaborate with a highly skilled team of Middle and Senior professionals, sharing practical cases and expertise in the social networking niche
• 70% of our heads and leads have grown into their roles here, and so can you!
• Performance-oriented reviews and Individual Development Plans (IDPs)
• Reimbursement for professional courses and English classes
• Corporate library, book club, and knowledge-sharing events
• AI is an integral part of our work culture. We invest in modern AI tools, equip our teams with the skills to use them effectively, and foster an environment where technology helps people achieve better results faster

Hiring process

• Intro Call
• Hiring Team Interview
• Test Task
• Final Interview (optional)
• Reference Check
• Offer

Must-Have Requirements

• BSc in Electrical Engineering from a recognized university.
• Minimum 3 years of hands-on DFT experience — must. Senior-level profiles preferred.
• DFT methodologies: scan, ATPG, at-speed test, memory BIST, I/O DFT.
• Scan insertion and ATPG for stuck-at, transition-delay, bridging and IDDQ fault models; test-coverage improvement.
• DFT DRC analysis and coverage debug with Synopsys DFT Compiler / TestMAX (TetraMAX) / SpyGlass DFT or equivalent Siemens (Mentor) Tessent tools.
• Memory BIST — Tessent MBIST.
• Strong knowledge of JTAG IEEE 1149.1, IEEE 1149.6 and IEEE 1500 (formerly P1500).
• Hands-on design and implementation of DFT features.
• End-to-end DFT flow ownership: concept → tape-out → production.
• Gate-level simulation setup and runs (pattern validation).
• Formal equivalence checking.
• Perl / Tcl / UNIX scripting for flow automation.

Nice to Have

• Broader Siemens Tessent experience (ScanPro / TestKompress, LBIST) beyond MBIST.
• Advanced-node experience (7nm and below).
• Python for flow automation.

Who we are:
Selesa offers IT outsourcing, specialist out-staffing, and project management services to enhance business operations. We focus on providing skilled professionals for IT needs, including development, security consulting, and business development. Selesa also manages sales, account management, and human resources to support company growth. Our services are known for efficiency, quality, and strong communication, making us a trusted partner for businesses looking to streamline and secure their IT infrastructure. Originated in Vilnius, Lithuania, we cater to global clients.

Who we are looking for:

We are seeking a Financial Statement and Audit Specialist based in Ukraine to be responsible for preparing regular financial reports and conducting audits to ensure accurate and timely accounting. 

Responsibilities:

• Prepare monthly financial reports
• Plan and perform audits to make sure that the financial records are fair and accurate.
• Develop process improvements to refine the quality and effectiveness of deliverables.
• Develop clear and complete reports of audit procedures and findings.
• Maintain financial and audit documentation according to established standards.
• Manage reconciliation and cash.
• Communicate with internal and external company’s partners.

Requirements:

• A bachelor's or master's degree in accounting or accounting sciences.
• Certification as a Certified Internal Auditor, Certified Financial Services Auditor, or similar.
• At least 2 years experience as a financial accountant, financial analyst, or business accountant in Ukraine.
• A thorough understanding of key areas such as risk, compliance, and financial legislation.
• Strong analytical skills
• Proficient at detailed report writing and presentation
• At least Intermediate English language proficiency
• Industry experience in slot games is a plus
• Strong attention to detail and teamwork skills

• Ability to meet deadlines in a fast-paced environment

   

What we offer:

• Fully remote position with a flexible schedule
• Long-term opportunity with potential for financial and career advancement

• Supportive and positive work culture, collaborating with like-minded teammates

   

The recruitment process will include a three-day pre-trial period, during which we will test your skills. This period is paid. After successfully completing the pre-trial, an interview will follow. If the interview is successful, the next step will be an offer.

When submitting your application, please make sure to include your responses to the following screening questions in your COVER LETTER:

1. Please explain to us your level of spoken/written English. Just rank it from 1 to 10, where 10 means a Native Speaker; 8-9 means a Near Native Speaker; 6-7 means Fluent Speaker; under 6 any further levels.
2. Please explain to us your experience in accounting and audit.
3. What are your Monthly salary expectations for a long-term, full-time position (if we consider 40 hours a week)?
4. What is your notice period and how soon can you join ?

Hi! We’re CyberCare, a company specializing in customer service for global tech brands and part of the Tesonet venture holding. Our team of 370+ professionals combines AI-driven automation with a human touch to deliver a smooth, hassle-free experience for millions of tech product users worldwide.

We’re changing what support should look like. While AI handles the routine tasks, you focus on what truly matters: solving technical issues accurately, finding solutions, and bringing the kind of empathy no automation can replace.
 

What makes you a strong candidate:

• Above-average English (B2+) with solid conversational skills;
• Experience with Windows/MacOS/Android/iOS;
• Confidence in multitasking and providing technical support;
• A calm, customer-focused approach — even in stressful situations; a positive, proactive, and motivated mindset;
• Availability to work full-time on a rotating shift schedule (morning, day, and evening shifts); willingness to work remotely with occasional visits to our Lviv office for team meetings, team-building events, and other activities.
   

What you’ll do and learn:

• You’ll support NordVPN customers via live chat — no phone calls involved.
• You’ll help resolve technical and billing-related issues, keep customers satisfied by solving their problems, and turn users into brand ambassadors through quality support.
• You’ll bring empathy, patience, and a positive attitude to every customer interaction.
   

Work schedule: Day shift: 9:00 AM-5:00/6:00 PM; Evening shift: 4:00/5:00 PM-1:00 AM
 

This is a hybrid office/remote role. Our office is located in Lviv, so we welcome candidates from neighboring regions as well (Lviv, Ivano-Frankivsk, Rivne, Lutsk, Ternopil, Chernivtsi). 
For the duration of martial law, fully remote work is available, with occasional attendance at internal company events.
 

What we offer:

• A comfortable start in the tech industry through onboarding and mentorship support;
• Office in Lviv plus the option to work from home (hybrid model)
• Health insurance;
• Competitive salary and bonuses;
• Variety of internal and online training programs, books, and everything you need for professional growth;
• Great team — seriously, the best! We organize regular internal events, knowledge-sharing sessions, and team-building activities; top-notch technology and tools for working on world-renowned products;
• Excellent working conditions, including a flexible schedule (day and evening shifts).
   

If you’re a highly motivated professional who embraces new challenges and is eager to join CyberCare, please send your resume (in English only) with a detailed overview of your career, experience, skills, and projects.

We provide ad account management services to media buyers and agencies across major advertising platforms. You'll be their main point of contact — the person who knows what's going on, responds quickly, and gets things resolved. Most of your day is chat-based. You need to know the ad ecosystem well enough to give accurate answers quickly.

Responsibilities:

• Provide prompt, effective support aligned with company standards via chat, occasional video calls when needed
• Onboard new clients, walk them through the service, set expectations, build trust from day one
• Deliver and manage ad accounts, handling appeals, monitor status and spend, handle ID reviews
• Resolve account issues, bans, unlocks, proxy errors and keep clients in the loop throughout
• Identify upsell and cross-sell opportunities, support retention of existing clients
• Track patterns in account performance and client behavior; flag insights that can improve the product or process

• Work closely with other departments

   

Requirements:

• Background in affiliate marketing or media buying - a must
• Understanding how Ad Accounts work from the inside
• B2+ English, written and verbal
• Comfortable working independently across shifts
• Proven ability to take initiative and resolve issues

We Offer:

• Remote work from anywhere
• Unlimited paid vacation days
• 5-day week with weekend shifts (Sat or Sun)
• Working hours: 10:00-19:00 or 11:00-20:00 (Kyiv time)
• 10 paid sick days
• English classes
• Take part in conferences worldwide

Join our Team!

We’re looking for a strategic, results-driven marketing lead to structure, lead, and scale the marketing function across our two core products. You’ll manage team and work directly with the C-suite to set KPIs, build systems, and drive growth.

Responsibilities

• Build and execute half-year and full-year marketing strategies.
• Define and track KPIs for performance, lead generation, and team productivity.
• Lead weekly planning, execution monitoring, and monthly reporting of all marketing efforts.
• Systemize the lead acquisition + lead management flow.

• Spot growth opportunities, test new channels, and scale what works.

   

Qualifications

• 3+ years in digital marketing, with a proven strategic and team leadership background.
• Proven leadership experience in B2B marketing, ideally in FinTech, Payments, Cards, AdTech, or iGaming.
• Experience in Affiliate Marketing and paid performance channels (Google, Meta).
• Understanding of the affiliate / media buying ecosystem.
• Strong analytical skills — confident with dashboards, KPIs, and reporting.
• Proficiency in applying AI tools for work tasks.
• PR and partnership management experience is a plus.
• Upper-intermediate English (B2).

We Offer

🌍 Remote work from anywhere
🌴 Unlimited paid vacation days
🤒 10 paid sick days
🗣 English classes
📚 Take part in conferences worldwide

We are looking for an experienced Senior Embedded Android BSP Engineer to contribute as an independent contractor on a long-term B2B basis to an international engineering project focused on the development of next-generation embedded Android/Linux platforms for advanced professional products used worldwide.

As part of the international engineering project team, you will contribute to commercially deployed products where platform stability, multimedia quality, connectivity, performance, and hardware/software integration directly impact the end-user experience in enterprise, education, conferencing, and professional environments.

Work deep inside the Android platform. This is not typical Android application development. You will work close to the hardware and across the Android stack, contributing to BSP development, AOSP customization, HAL integration, native system components, debugging, optimization, and system-level problem solving.

Take ownership of complex engineering challenges. You will investigate issues that rarely have simple answers, working across multiple layers of the system to understand root causes and deliver robust technical solutions from analysis through implementation and validation.

Contribute as a senior Android platform specialist. You will collaborate with experienced hardware, firmware, Android, Linux, and product engineers across countries, while deepening your expertise in Android internals, embedded Linux, BSP engineering, platform bring-up, multimedia, and low-level

Expected Deliverables and Areas of Contribution

• Develop and customize AOSP-based platform software for embedded audio devices.
• Work on Android BSP, HAL layers, native C/C++ components, JNI/NDK integration, and system-level services.
• Participate in Android version upgrades and help keep the platform aligned with the latest Android releases.
• Integrate and troubleshoot hardware interfaces, peripheral drivers, and Linux kernel-related components.
• Debug platform issues related to boot, performance, memory, power, threading, IPC, and hardware communication.
• Support board bring-up and platform validation on ARM, Qualcomm-based, and other embedded hardware architectures.
• Collaborate with hardware, software, and product teams to deliver stable embedded Android platforms.
• Review technical designs and code and provide guidance to less experienced engineers when needed.

Required Expertise

Must have

• 7+ years of embedded software development experience, including 2+ years with Embedded Android, AOSP, or Android platform-level development.
• Strong C/C++ development skills for native, low-level, and performance-sensitive software.
• Hands-on experience with Android BSP, AOSP build systems, HAL architecture, HIDL/AIDL, Android.bp/Android.mk, Soong/Ninja, and system services.
• Experience with Android NDK, JNI, Binder, sockets, shared memory, or other IPC mechanisms.
• Good knowledge of embedded Linux, Linux kernel interfaces, device drivers, and hardware communication concepts.
• Experience debugging with tools such as ADB, GDB, Valgrind, Systrace/Perfetto, Wireshark, protocol analyzers, or similar tools.
• Understanding of object-oriented design, SOLID principles, version control, and structured release/development workflows.
• Bachelor’s degree in Computer Science, Electrical Engineering, Computer Engineering, or a related technical field. 

Engagement Highlights

Jabil Inc. partners with experienced independent professionals who contribute their expertise to international engineering projects. Together, we create, innovate, and solve meaningful technical challenges for world-leading brands.

• Opportunity to support engineering projects delivered for market-leading global brands.
• Long-term project engagement with clearly defined technical objectives.
• Engagement on a B2B basis as an independent contractor, with discretion over the manner, time, and place of service delivery under a remote cooperation model, subject to project requirements and agreed deliverables.
• Flexibility in how and where you work, aligned with project needs and delivery expectations.
• Collaboration with international engineering stakeholders and experienced specialists across different countries.
• Exposure to modern technologies and complex engineering challenges across embedded systems and Android platforms.
• Opportunity to influence technical decisions and contribute knowledge to products used globally.

About the Company

We are a rapidly scaling e-commerce company operating in the physical goods sector, handling large volumes of financial transactions.

We are looking for a Head of Finance who will take full ownership of the company’s financial processes, systematize accounting, build a transparent cash flow management system, and ensure the financial stability of the business.

This role is for someone who does more than just monitor numbers — someone who understands the economics of a product-based business and knows how to build an effective financial system.

Key Responsibilities

• Manage the Finance Department: allocate tasks, establish procedures and regulations, and monitor their execution.
• Maintain and oversee the payment calendar.
• Plan Cash Flow and proactively identify potential cash flow gaps.
• Monitor daily cash balances across bank accounts, sole proprietor accounts, cash registers, and digital wallets.
• Ensure that accounting records match actual cash balances.
• Monitor accounts receivable and accounts payable.
• Prepare management reports, including Cash Flow, plan vs. actual analysis, and cash flow forecasts.
• Analyze expenses and optimize fees, currency conversions, and transfers.
• Negotiate with banks, payment service providers, and currency exchange services to improve financial terms.
• Systematize and automate financial processes and regular reconciliations.
• Identify financial risks and develop solutions to minimize them.
• Contribute to the development and scaling of the company’s financial infrastructure.

Requirements

We are looking for a finance professional with hands-on management experience who:

• Has at least 2 years of experience managing a Finance Department or Treasury function.
• Has experience working in product-based e-commerce.
• Has a strong understanding of cash flows in a product-based business: procurement → inventory → sales → delivery → cash on delivery.
• Is experienced in working with payment calendars and Cash Flow management.
• Understands key metrics such as inventory turnover and tied-up capital.
• Is highly detail-oriented and comfortable working with large volumes of financial data.
• Has strong negotiation skills.
• Is able to make independent decisions and take full ownership of results.

Professional Skills

Advanced Excel / Google Sheets skills:

• Pivot tables
• Data analysis
• Financial modeling

Experience working with the following will be important:

• 1C / BAS
• Online banking platforms
• Payment service providers
• Crypto wallets
• Financial management and accounting systems

A strong advantage: experience building and automating financial accounting and reporting processes from scratch.

What We Offer

• Kyiv, hybrid work format
• Autonomy in decision-making within your area of responsibility
• An opportunity to directly influence financial processes and the company’s development
• Paid vacation and sick leave
• Management support for implementing new solutions and initiatives

We look forward to hearing from you! We’ll be happy to get to know you.

Who We Are

PAR Retail, with its Open Commerce® product suite and patent pending Wallet Steering® System, empowers Convenience & Fuel Retailers to gain more share of wallet and customer lifetime value than possible with any other solution provider. Stuzo’s unified Open Commerce product suite consists of: Activate for Intelligent 1:1 Loyalty, Transact for Contactless Commerce, and Experience for Cross-Channel Customer Experiences. Stuzo’s solutions are supported by a set of subscription-based program management services and are contractually backed by its 1.5X Performance Guarantee.  

Position Summary: 

The Member Support Representative serves as the frontline support contact for members participating in loyalty programs powered by our platform. This role requires confident communication, empathetic problem-solving, and the ability to assist members via phone, email, and chat. You'll help resolve issues related to app functionality, loyalty program questions, account verification, and rewards redemptions, including processing balance adjustments when appropriate. 

Key Responsibilities: 

• Confidently communicate with members across channels (phone, email, chat), providing timely and professional responses. 
• Troubleshoot and resolve questions related to loyalty accounts, mobile app access, account linking, and program participation. 
• Process loyalty balance adjustments within established guidelines, ensuring member satisfaction while balancing business needs. 
• Educate members on program benefits, app features, and how to get the most out of their loyalty experience. 
• Follow internal workflows to escalate complex issues to retailer support or platform teams as needed. 
• Maintain accurate and complete documentation of all member interactions in the ticketing system. 
• Uphold service-level agreements for first response time and resolution, adapting tone and messaging to fit the situation. 

• Support high-volume periods and marketing campaigns with poise and efficiency. 

   

Requirements: 

• Prior experience in a customer-facing role (call center, email, or chat support preferred). 
• Proficiency in spoken and written English is required to ensure clear and effective communication with members. 
• Strong written and verbal communication skills. Able to explain technical and program-related concepts clearly to a non-tech-savvy audience. 
• Comfortable handling difficult conversations and turning negative experiences into positive outcomes. 
• High attention to detail and a knack for identifying patterns in support issues. 
• Familiarity with CRM systems (FreshDesk, Zendesk, Salesforce, etc.), mobile apps, loyalty programs, or digital customer experiences is a plus. 

• A team-first attitude with the ability to multitask in a fast-paced, member-focused environment. 

   

Success Traits: 

• Confidence & Empathy: Projects assurance while staying patient and solution oriented. 
• Adaptability: Thrives in changing environments with varying support topics and priorities. 
• Ownership: Takes responsibility for delivering a great experience with minimal supervision. 

• Clarity: Communicates precisely, keeping the member informed throughout. 

   

 Schedule: 

• Minimum of 32 hours per week (Monday-Sunday), with scheduling based on business needs. 
• Availability during holidays is required. 

• Covering business hours between 6am – 6pm ET (we have different shifts).

   

  We offer:

• Long-term employment;
• Competitive compensation with regular performance based salary and career development reviews;
• Flexible working hours;
• Unique and friendly environment where everyone can explore and learn new technologies.

📍 Location: Prague, Czech Republic — Office   
🕒 Schedule: Monday–Friday, 15:00–00:00 (Prague time)  
☕ Breaks: 1-hour lunch + three 15-minute breaks  
📄 Contract: B2B  
💰 Salary: Up to $2,000 net/month; up to $3,000 net/month for strong candidates with 2+ years of experience.
 

🎯 Responsibilities
- Write persuasive Email/SMS copy for cold audiences and existing players.
- Develop Welcome, Retention, Reactivation / Win-back, and VIP communication flows.
- Segment audiences and develop relevant offers and promotional campaigns.
- Launch, manage, and optimize Email/SMS campaigns.
- Conduct A/B tests and analyze conversion, retention, reactivation, and revenue metrics.
- Collaborate with Marketing and Traffic teams on bonuses and promotional mechanics.
- Research the US market and competitors, proactively suggesting ideas to improve results.
 

🎯Requirements
- At least 1 year of experience in CRM, Retention, Lifecycle, or Email/SMS Marketing.
- Practical experience working with both cold and existing customer databases.
- Strong copywriting skills and the ability to write persuasive, natural English for a US audience.
- Experience with automated flows, audience segmentation, A/B testing, and campaign analytics.
- Familiarity with Braze, Klaviyo, Iterable, Optimove, Customer.io, or similar platforms.
- English: B2+ with strong written proficiency.
- Russian: conversational proficiency or higher.
- Strong analytical skills, independence, and a proactive approach.
- Knowledge of CAN-SPAM and TCPA regulations, or willingness to learn.
 

We’re looking for a Payments Lead to own our payment stack end-to-end and make it work better: higher approval rates, fewer failed renewals, cleaner data, fewer surprises.
 

The infrastructure is already live - a multi-PSP setup with orchestration on top - so this isn’t a build-from-zero role. It’s the opposite: the stack works, but it isn’t yet mature. Reconciliation, payment reporting, monitoring and incident management are only partly in place, and billing analytics is roughly halfway there. Bringing those to a mature, reliable state is the core of this role.

You’ll be the person who knows exactly how money moves through the system - which provider handled a transaction and why, where it failed, what it cost, and what to change. Payments is one of the four infrastructure functions the company scales on, so the work has direct, measurable weight on revenue.

Responsibilities:

• Own the payment infrastructure day to day: multi-PSP setup, orchestration, routing rules, cascading, failover, MID portfolio, processing resilience
• Drive subscription billing performance - approval rate, renewals, retries, dunning, failed payment recovery, involuntary churn
• Build out billing analytics together with the Data team: unified data sources, BI reporting that business unit leads can actually make decisions on
• Develop payment reporting, reconciliation, monitoring, alerting, and incident management into stable, repeatable processes 
• Own the payment risk profile in practice: chargebacks, fraud, refunds, disputes, and compliance with card scheme monitoring programs (VAMP, SMMP)
• Own day-to-day relationships with PSPs and acquirers: compliance requests, warnings, payouts, escalations - you collect the facts, you find the answer, you own the outcome
• Advise on provider strategy: which PSP setup fits which product and market, on what terms, where the risks are, and when it’s time to diversify
• Work with Billing Engineering on what gets built next, and write the requirements that make it buildable
• Partner with Product, Growth, Finance and Legal on anything where payments affect revenue, scalability or risk
• Bring automation and AI tooling into payment operations where it removes manual work.

What we look for:

• 3+ years in payments, acquiring, billing, or payment operations - merchant side, B2C subscription-based products 
• Hands-on experience managing the full recurring payment lifecycle in subscription-based products - from initial charges and recurring renewals to payment retries, dunning, and failed payment recovery
• Practical experience with multi-PSP infrastructure and orchestration: routing, cascading, failover, MID management - you’ve configured it, not just read about it
• Strong grasp of payment risk: chargebacks, fraud, disputes, decline codes, card scheme monitoring programs
• Comfortable in the data: able to build or specify payment reporting, work with analysts, and tell a real signal from noise
• Demonstrable impact on approval, renewal or recovery rate - able to walk through the before/after
• Understanding of how PSP selection and onboarding actually works: requirements, underwriting, commercial terms - even if someone else handled the paperwork
• Experience with Tier 1 markets, especially the US
• Experience across multiple products, entities or jurisdictions
• Upper-Intermediate English or higher.

Nice to have: people management experience is a plus.

We offer:

• Full ownership of the payment stack: infrastructure, performance, risk, and provider setup
• Direct, measurable impact on revenue - in a company where subscriptions are the only monetization model
• High autonomy: you decide how things get built, and you set the priorities within Payments
• A technically complex scope - multiple products, markets, legal entities and providers - with real engineering support behind it
• Close collaboration with founders and C-level; short decision chains, no layers to push through
• A clear path to Head of Payments as the function and the business scale.