Jobs at Djinni

We are looking for a hands-on Agentic Deployment Expert who will drive AI adoption across the entire company, deploy specialized AI agents into real workflows, and maintain the infrastructure behind them.

This role is for someone who moves fast, thinks in systems, and knows how to turn AI tools into real business leverage. You will need to understand where AI can replace brute-force manual work, and deploy practical solutions across departments. You will not just experiment with AI — you will make it operational.

What you will do

• Drive AI adoption across all major company departments
• Identify repetitive, manual, and low-leverage workflows that should be replaced or improved with AI
• Deploy and improve specialized AI agents for different business functions, including one dedicated to external communications
• Build and maintain internal AI tooling and the infrastructure behind it
• Work hands-on with Docker, Telegram bots, cloud environments, and AI products
• Monitor new AI releases, models, and tools continuously, and decide what is worth testing and deploying
• Optimize infrastructure costs while keeping systems scalable and reliable
• Maintain strong security standards, including encryption and safe AI stack usage
• Help shape and maintain an AI-first internal operating model

What we are looking for

• Mid or Senior-level specialist
• Strong hands-on experience with AI tools, agentic workflows, or automation
• Strong practical development skills
• Solid experience with Docker
• Experience building or supporting Telegram bots
• Good understanding of cloud infrastructure
• Strong execution speed and ownership
• Ability to understand business processes deeply and translate them into AI-powered systems
• Strong interest in the fast-moving AI ecosystem
• Someone who does not just talk about AI, but deploys it quickly and effectively to solve real business problems
  
  Would be a plus
• Experience in fintech or other fast-moving product environments
• Experience optimizing infrastructure costs
• Experience with security and encryption best practices
• Experience deploying AI solutions across multiple business functions
• Experience working in startup environments with high autonomy and fast iteration
  
  What we offer
• Opportunity to become the architect of AI adoption across the company
• Real ownership and high-impact work
• Fast-moving AI-first environment
• Fully remote format 
• Full-time cooperation
   

Before scheduling the interview, we will ask for:

2–3 past relevant case studies involving complex AI deployments

We are looking for a dedicated SRE resource during Europe/Eastern European business hours, preferably coupled with an incident response service (MSP).

As a part of the SRE team (working REMOTELY) you will be challenged with maintaining our AI infrastructure platform outside of California (PST) business hours.
 

What you'll be doing:

1) Ensure reliability and scalability of our AI infrastructure platform and hybrid Linux environments.

2) Managing Linux infrastructure to ensure maximum uptime.

3) Performance and reliability testing. This may include reviewing configuration, software choices/versions, hardware specs, etc.

4) Advancing our technology stack with innovative ideas and new creative solutions.

5) Participating in capacity management of core systems and services, application analysis and performance and security tuning. Provide operational support of systems and build automation to remediate and address the root cause; with the goal of automating response to all non-exceptional service conditions.

6) Create strategies for long term permanent fixes to critical production incidents.

7) Maintain documentation, build tooling, and create alerts to both identify and address infrastructure reliability.

8) Proactively identify system anomalies.

Typical tasks might include moving clusters, troubleshooting, host unresponsive issues etc.

Technical stack:

Linux, VPNs, Cloud (AWS, Google, GPU), Kubernetes, docker

We use Java (BE) and React (FE) on our platform 

Requirements:

1) CET/Eastern European time (with some overlap of PST morning hours for daily reports)

2) Best practices for architecting cross-datacenter Kubernetes clusters running on-premise with automated etcd management

3) Profound knowledge of docker (docker-shim), containerd and runc internals at the kernel level

4) Ability to manually troubleshoot and solve certificate issues within kubernetes with zero downtime

5) Thorough understanding of RPM based Linux systems.

6) Understanding of basic networking concepts ( TCP/IP stack, DNS, CDN, load balancing, BGP).

7) Ability to resolve complex merge conflicts in git is an obvious requirement

About the project
We are working on a drone-related technology project as part of OsirisAI.

The role focuses on working with embedded hardware platforms, integrating peripherals and diagnosing low-level system issues. You will work with existing boards, cameras, controllers and communication modules used in drone systems.

Preferred location: Zhytomyr, since the work involves access to physical hardware.

⸻

Responsibilities
 • Work with Linux on embedded systems
 • Debug and develop drivers and hardware integrations
 • Integrate peripherals such as cameras, controllers and CAN modules
 • Diagnose system-level issues between hardware and software
 • Perform low-level debugging and root cause analysis
 • Configure and maintain system components on embedded Linux devices

⸻

Requirements
 • Strong understanding of Linux systems
 • Experience with embedded devices or single-board computers
 • Experience debugging hardware–software interactions
 • Ability to investigate complex technical problems and find root causes
 • Comfortable working close to hardware

Programming languages (practical level):
 • C
 • Python
 • Bash

⸻

Nice to have
 • Experience with drone software stacks such as ArduPilot
 • Experience with video streaming on embedded devices
 • Experience with AI workloads on edge devices
 • Experience configuring device-level networking

⸻

Location
Preferred location: Zhytomyr, Ukraine (hardware access required).
Partial remote work may be possible.

About the Role
 

Company domain - automotive industry.
We are looking for Data Engineers to join a managed service team delivering modern data products.
 

The role is focused on hands-on implementation under defined standards and senior guidance. You will contribute to building data products, ensuring quality and compliance with established frameworks.
 

Responsibilities
 

• Implement pipelines and data transformations
• Build analytical and source-aligned data products
• Follow established standards (data contracts, modeling patterns, testing strategies)
• Work in cross-functional domain teams
• Participate in pair-programming and knowledge transfer
• Support monitoring and operational excellence of delivered data products
   

Required Technical Stack
 

Mandatory experience with:
 

• AWS
• Azure
• Snowflake
• dbt
• Witboost
• Dreamio
• Modern ELT/ETL practices
• CI/CD in data environments
• Automated testing for data pipelines
   

Required Experience
 

• 1–3 years in Data Engineering
• Previous assignments delivering pipelines and data products
• Familiarity with Data Mesh
• Basic understanding of DataOps
• Understanding of governance, lineage, SLAs
• Comfortable working in Agile cross-functional teams

The CHI Software team is not standing still. We love our job and give it one hundred percent of us! Every new project is a challenge that we face successfully. The only thing that can stop us is… Wait, it’s nothing! The number of projects is growing, and with them, our team too. And now we need a Data Engineer.
 

Project Description:

It is a real-time data processing and analytics solution for a high-traffic web application. 
Tech stack.
AWS: AWS Glue Studio, Redshift, RDS, Airflow, AWS Step Function, Lambda, AWS Kinesis, Athena, Apache Iceberg, AWS Data Brew, S3, OpenSearch, Python, SQL, CI/CD, dbt, Snowflake

 Responsibilities:

• Design a scalable and robust AWS cloud architecture;
• Utilize AWS Kinesis for real-time data streaming and aggregation;
• Implemente AWS Lambda for serverless data processing, reducing operational costs;
• Configured AWS RDS (Relational Database Service) for structured data storage and AWS DynamoDB for NoSQL requirements;
• Ensured data security and compliance with AWS IAM (Identity and Access Management) and encryption services;
• Developed and deployed data pipelines using AWS Glue for ETL processes;
• Wrote Python scripts and SQL queries for data transformation and loading;
• Set up continuous integration and continuous deployment (CI/CD) pipelines using AWS CodePipeline and CodeBuild;
• Monitored system performance and data quality using AWS CloudWatch and custom logging solutions;
• Collaborated with other teams to integrate data sources and optimize data flow;
• Achieve a highly scalable real-time data processing system, resulting in a 40% increase in data analysis efficiency and a significant reduction in operational costs.
• Build ETL pipelines from S3 to AWS OpenSearch by AWS Glue
• Upper-Intermediate or higher English level.

The CHI Software team is not standing still. We love our job and give it one hundred percent of us! Every new project is a challenge that we face successfully. The only thing that can stop us is… Wait, it’s nothing! The number of projects is growing, and with them, our team too. And now we need a Data Architect.

Must-Have Skills

• Data Architecture (8+ years, 3+ as architect)
• Enterprise data architecture — conceptual, logical, physical modeling
• Lakehouse architecture patterns — medallion architecture, data mesh principles
• Hybrid data architecture — on-prem ↔ cloud data movement, consistency, governance
• Data modeling — dimensional modeling, Data Vault 2.0, or similar for analytical workloads

• Cloudera / Hadoop Ecosystem (Critical)
• Cloudera Data Platform (CDP) — architecture, administration, security
• Apache Hive / Iceberg — table formats, partitioning strategies, compaction
• Apache Spark on Cloudera — performance tuning, resource management
• HDFS / Ozone — storage architecture, replication, tiering
• Apache Ranger / Knox — security, access control, audit
• Query & Analytics Layer
• Starburst / Trino — federated query architecture, connector management, caching strategies
• Tableau — data source architecture, extract vs. live connections, semantic layer design
• SQL optimization for analytical workloads — join strategies, materialized views, caching
• Streaming & Integration
• Apache Kafka — topic design, schema registry (Avro/Protobuf), exactly-once semantics
• CDC (Change Data Capture) patterns — Debezium, Kafka Connect
• ETL/ELT pipeline design — batch and streaming patterns
• Apache Airflow — DAG design for complex data pipelines
• Governance & Quality
• Informatica — data catalog, data quality, metadata management
• Data governance frameworks — data ownership, stewardship, lineage
• ABAC implementation for data access (attribute-based access control)
• Data quality metrics and monitoring
• Business glossary management

• Cloud Data Architecture (AWS)
• S3 — data lake storage patterns, lifecycle policies, storage classes
• AWS Glue — catalog, ETL jobs
• Lake Formation — fine-grained access control
• Hybrid integration — AWS Direct Connect, data replication strategies
   

Nice-to-Have

• Telco data models (CDR, network events, subscriber data, billing)
• Experience migrating from traditional Hadoop to modern lakehouse
• Data Mesh implementation experience
• Cost optimization for large-scale data platforms
• DAMA-DMBOK or equivalent data management certifications
   

Engagement Model

• Full-time staff augmentation (embedded in team)
• Business trips to Baku every 2 month
• Must overlap with Baku working hours (GMT+4)
• English fluency required

About Us:

Entravel is a member’s club for discounted luxury travel and white-label hotel platform provider focusing on the crypto industry, backed by VCs and prominent European founders. Our hotel product is incredibly strong; we offer more than one million properties, and our rates are amongst the lowest in the world. In fact, on most 5* hotels you won’t find a platform with lower rates than Entravel.

What We’re Looking For:

We are seeking a motivated Junior Recruiter to join our growing team. As a member of our recruitment team, you will work closely with department leaders, helping to identify and interview top talent who share our vision for the future of travel.

Responsibilities:

• Screen resumes and applications to identify qualified candidates for open positions.
• Conduct first-round interviews and evaluate candidates’ skills, experience, and cultural fit.
• Collaborate with department leaders to understand hiring needs and role requirements.
• Maintain candidate database in CRM and keep candidate information up to date.
• Schedule interviews and communicate with candidates, keeping them informed and engaged throughout the recruitment process.

Requirements:

• At least 6 months of experience in recruitment or talent acquisition.
• Basic understanding of recruitment processes.
• Strong communication skills with the ability to collaborate effectively in both English and Ukrainian.
• Proactive, organized, and eager to learn.

We offer:

• Flexible Start: Set your own comfortable working hours that accommodate your individual needs.
• Competitive Salary: High standards of remuneration reflecting your contribution and skills.
• Vacation: Enjoy 22 days of vacation for full rejuvenation and life enjoyment.
• Sick Leave: Ensure your health with 15 days of sick leave per year.
• Special Leave Cases: Support for significant life events such as weddings, childbirth, or the loss of a close family member.

About us:

Entravel is a member’s club for discounted luxury travel and white-label hotel platform provider focusing on the crypto industry, backed by VCs and prominent European founders. Our hotel product is incredibly strong; we offer more than one million properties, and our rates are amongst the lowest in the world. In fact, on most 5* hotels you won’t find a platform with lower rates than Entravel.

We’re looking for Senior Customer Support Specialists to join the Entravel team and deliver exceptional service. You can choose between three available shifts:

• Morning shift: 8 AM — 5 PM (EEST)
• Evening shift: 4 PM — 1 AM (EEST)

If you’re passionate about helping others and thrive in a dynamic, fast-paced environment, we’d love to hear from you!

Responsibilities:

• Negotiate with hotels and suppliers via phone and email to resolve booking disputes, waive cancellation fees, and secure refunds for customers.
• Provide excellent service for VIP clients, ensuring rapid response times, swift resolutions, and personalized communication based on previous interaction history.
• Act as the final point of escalation for the most challenging customer cases, using advanced empathy and persuasion skills to restore loyalty.
• Assist customers via chats and emails, delivering empathetic and tailored solutions that address their unique needs.
• Mentor junior staff on how to handle high-pressure negotiation calls.
• Identify and report edge cases to the tech team to ensure systemic issues are resolved and prevented.
• Own customer issues: identify their needs and deliver effective solutions promptly from start to finish.
• Act as a customer advocate, retaining loyalty through proactive problem-solving and suggesting product improvements.
• Collaborate on team goals by supporting, educating, and resolving issues through peer learning and constructive feedback.
• Identify root causes of customer issues and resolve them in line with company policies while ensuring a consistently high level of service.

Requirements:

• C1/Advanced English is a must. You should be comfortable negotiating over the phone and via email with international partners and hotels.
• 3+ years in Customer Support, with a strong preference for the travel, hospitality, or OTA sectors, involving both B2B and B2C interactions.
• Strong understanding of customer communication workflows, with expertise in managing ticket lifecycles, prioritization, and escalation processes.
• Ability to quickly master Entravel’s internal CRM and booking engines, along with the nuances of global travel regulations.
• Proven ability to multitask and switch seamlessly between phone, live chat, and email channels during busy shifts.
• Proven ability to work effectively within a team, engage in group discussions to resolve difficult issues, and provide constructive support to peers.
• Research-oriented problem-solver with the ability to take ownership and resolve issues independently.
• Outstanding verbal and written communication with the ability to explain complex concepts clearly.
• Organization: Exceptional organizational and time-management skills to handle high-volume periods effectively.

What We Offer:

• Competitive Salary: High standards of remuneration reflecting your contribution and skills.
• Vacation: Enjoy 22 days of vacation for full rejuvenation and life enjoyment.
• Sick Leave: Ensure your health with 15 days of sick leave per year.
• Special Leave Cases: Support for significant life events such as weddings, childbirth, or the loss of a close family member.
• Private Entrepreneur Support: Comprehensive support for individual entrepreneurs, ready to assist you with any issues related to individual entrepreneurship. Consultations and support for registration and tax accounting matters.

About Us:

Entravel is a member’s club for discounted luxury travel and white-label hotel platform provider focusing on the crypto industry, backed by VCs and prominent European founders. Our hotel product is incredibly strong; we offer more than one million properties, and our rates are amongst the lowest in the world. In fact, on most 5* hotels you won’t find a platform with lower rates than Entravel.

What We’re Looking For:

We are looking for a Middle Automation QA Engineer to join the Entravel team. In this role, you will be responsible for building and maintaining automated tests to ensure the quality, stability, and reliability of our hotel booking platform. You will work closely with developers and product teams to deliver high-quality features and continuously improve our testing processes.

Responsibilities:

• Develop, maintain, and enhance automated test frameworks.
• Create and support automated tests for backend services and APIs.
• Perform API testing for REST and gRPC-based services.
• Validate data integrity across microservices and databases.
• Analyze automated test results, investigate failures, and report defects.
• Execute regression testing to ensure system stability and reliability.
• Collaborate with backend engineers, product managers, and QA team members.
• Participate in sprint activities, planning, and daily team ceremonies.
• Contribute to improving QA processes, test coverage, and test reliability.

Requirements:

• 2-3 years of experience in automation testing.
• Strong understanding of QA processes and SDLC.
• Experience with automated testing frameworks (e.g. Playwright, Selenium, or similar).
• Experience testing REST APIs (Postman or similar tools).
• Basic understanding of gRPC is a plus.
• Experience working with databases (PostgreSQL, MongoDB).
• Understanding of message-based or event-driven systems.
• Confident use of Git and Git-based workflows.
• Familiarity with CI/CD pipelines.
• Understanding of Agile / Kanban methodologies.
• Ability to analyze test results and clearly document issues.
• Strong communication skills, able to collaborate effectively across teams in both English and Ukrainian.

Nice to Have:

• Experience with integration testing in microservice architectures.
• Basic knowledge of Docker and containerized environments.
• Familiarity with cloud platforms (GCP or similar).
• Basic Linux command-line skills.
• Experience with monitoring or logs analysis (e.g. Kibana, Grafana).
• Basic understanding of gRPC-based services.

We Offer:

• Flexible Start: Set your own comfortable working hours that accommodate your individual needs.
• Competitive Salary: High standards of remuneration reflecting your contribution and skills.
• Vacation: Enjoy 22 days of vacation for full rejuvenation and life enjoyment.
• Sick Leave: Ensure your health with 15 days of sick leave per year.
• Special Leave Cases: Support for significant life events such as weddings, childbirth, or the loss of a close family member.

About Us

Entravel is a member’s club for discounted luxury travel and white-label hotel platform provider focusing on the crypto industry, backed by VCs and prominent European founders. Our hotel product is incredibly strong; we offer more than one million properties, and our rates are amongst the lowest in the world. In fact, on most 5* hotels you won’t find a platform with lower rates than Entravel.

What We’re Looking For

We are looking for a highly skilled and experienced Senior Business Analyst to join our product and development team. In this role, you will act as a key link between business stakeholders and the engineering team, ensuring that business needs are clearly translated into functional requirements. You will play a crucial role in shaping and improving our hotel booking platform by analyzing business processes, identifying opportunities for optimization, and helping deliver scalable product solutions.

Responsibilities:

• Gather, analyze, and document business requirements from stakeholders;
• Translate business needs into clear functional and technical specifications for development teams;
• Work closely with Product Managers, Developers, and QA to ensure accurate implementation of requirements;
• Analyze existing business processes and identify opportunities for optimization and automation;
• Create and maintain documentation including business requirements, user stories, workflows, and process diagrams;
• Participate in product planning, feature definition, and backlog refinement;
• Support the development lifecycle by clarifying requirements and ensuring alignment between business goals and delivered solutions;

• Monitor product performance and suggest data-driven improvements.

   

Requirements:

• 5+ years of experience as a Business Analyst in software development environments;
• Strong experience in gathering and documenting business and functional requirements;
• Experience working with complex digital products or platforms;
• Solid understanding of software development lifecycle (SDLC) and Agile methodologies;
• Experience creating user stories, acceptance criteria, process flows, and product documentation;
• Ability to work closely with technical teams and understand system architecture and integrations;
• Strong analytical and problem-solving skills;
• Excellent communication and stakeholder management skills;
• Experience working with tools such as Jira, Confluence, or similar;
• Upper-Intermediate or higher level of English.
   

What We Offer:

• Flexible Start: Set your own comfortable working hours that accommodate your individual needs.
• Competitive Salary: High standards of remuneration reflecting your contribution and skills.
• Vacation: Enjoy 22 days of vacation for full rejuvenation and life enjoyment.
• Sick Leave: Ensure your health with 15 days of sick leave per year.
• Special Leave Cases: Support for significant life events such as weddings, childbirth, or the loss of a close family member.

Job Description

• Good Python knowledge and experience

• Experience in the usage of automated testing frameworks

• Experience in BDD AUtomation

• Good Software Testing skills (good knowledge of test design and testing techniques; excellent reporting and documentation skills)

• At least intermediate English level

• Self-motivated person who is able to work independently and in the team

• Good communication skills

• Ability to learn new technologies quickly

Job Responsibilities

• Working with automated test framework 

• Creating automated scripts, tools and reports

• Debugging issues and creating bug reports

• Developing test plans for new features and ensure good level of test coverage

• Contributing to team processes

• Communication with clients and team members

Department/Project Description

Our Customer is one of the biggest companies on the market of home entertainment consumer electronics devices that strives to provide their clients with high-quality products and services.

Project goals include automation of tests and processes for new firmware releases; creating tools and reports to help other teams perform better and get data and summaries more easily.

We are looking for a Full Stack Developer with a strong frontend focus to join our fintech platform team. You will own the UI layer end-to-end while staying involved across the full stack, work directly with product, design, and business stakeholders to turn requirements into working software, and actively use AI tools to move faster and build better.

This is a hybrid role, and we are currently considering candidates based in Lviv (Ukraine). Fully remote work is not an option for this position.

What You Will Do
Frontend & UI
— Own the frontend architecture across Vue 3 and a dedicated Nuxt.js service
— Implement complex UI features with a strong sense of design — layouts, interactions, states, responsiveness
— Translate Figma designs into production-ready components, maintaining design fidelity
— Build reusable component libraries and enforce UI consistency across the platform
— Integrate frontend with GraphQL APIs and REST services
Backend & Integration
— Develop and maintain Node.js / Express microservices
— Design PostgreSQL schemas and manage data access with Prisma ORM
— Write and maintain GraphQL schemas, resolvers, and subscriptions

Communication & Collaboration
— Work directly with product managers and stakeholders to clarify requirements and scope
— Proactively flag risks, propose solutions, and keep stakeholders informed on progress
— Give technical feedback on design feasibility and suggest improvements
— Participate in code reviews with attention to quality and knowledge sharing

What We Are Looking For
— 4–5 years of production experience in full stack JavaScript / TypeScript development
— Strong Vue.js 3 (Composition API) and Nuxt.js skills
— A good eye for design: you care about spacing, typography, interaction states, and visual consistency
— Node.js, Express, PostgreSQL, Prisma, GraphQL — comfortable working across the full backend layer
— TypeScript across the entire stack
— Experience with AI-assisted development and an openness to integrating AI tools into daily engineering work
— Strong communication skills and experience working directly with non-technical stakeholders

Nice to Have
— Background in fintech, payments, or regulated financial products
— Hands-on experience with RabbitMQ or similar message brokers

Tech Stack: Vue 3, TypeScript, Node.js, GraphQL, PostgreSQL, Prisma

What We Offer
— Frontend-heavy role with real ownership over UI architecture
— Direct access to product and business stakeholders
— Modern microservices stack with no legacy debt
— AI-friendly engineering culture — we embrace tools that make you more effective
— Competitive compensation, remote-friendly, learning budget

• Project Description:

  The project is related to regulatory reporting for one of Clients from Investment Banking area. We are using Linux/Unix & .Net technologies. We also plan to start necessary development activities related to integrate existing solution with a newly created umbrella system used for high volume data archiving.

• Responsibilities:

  We are extending the existing Team located in Wroclaw to be developing business-driven artefacts. We aim to hire the best people and give them maximum autonomy for realizing their potential and growing technically/professionally. Competence, collaboration and continuous improvement are highly supported on the program level, to create a culture where each individual can grow in their desired direction. We are looking for a qualified QA Engineer to join our team, working with agile teams developing distributed Java projects.

• Mandatory Skills Description:

  • Proficiency in programming languages such as Java and C++
  • A good knowledge of test driven development approaches such as BDD to support continuous delivery
  • Take ownership and responsibility for the design and development of all aspects of automated testing along with creation, execution, and maintenance of automated scripts
  • Experience in Kafka will be beneficial
  • Analyse, design, and build automated test cases based on acceptance criteria captured in user stories
  • Collaborating with development teams to develop quality products; working closely together to understand the functionality and devise acceptance tests at an appropriate test level, prioritizing both speed and quality to support continuous delivery
  • Act as a lynchpin for product quality activities during development & releases such as identifying bugs and coordinating remediation
  • Continuously improve the CI/CD toolchain and services in close collaboration with the agile programs and software engineers and the central architecture
  • Researching issues in software with remediation geared towards designing & developing test automation scripts
  • Contribution to the platform architecture and product solution design
  • Selenium WebDriver (Page Object pattern, selectors, waits, timeouts, FindElements, some minimal knowledge of JavaScript to use it together with WebDriver)

• Nice-to-Have Skills Description:

  n/a

• Languages:
  • English: B2 Upper Intermediate

At Natural Links, we help businesses scale online visibility through technical SEO, high-quality content, crowd marketing, and link building. We value transparent processes, developer-style workflows for content, and measurable outcomes.

Our clients trust us to deliver growth, and the SDR role is critical to opening those first doors that lead to long-term partnerships.

Why This Role Matters    

As an Outbound SDR, you’ll be the first point of contact for potential clients — researching, reaching out, and qualifying leads that match our ICP. Your work will directly fuel our sales pipeline and create opportunities for our SEO specialists to demonstrate value.

Every sequence you write, every conversation you start, and every opportunity you pass on will contribute to Natural Links’ reputation as a trusted partner in SEO and digital growth. If you thrive on hunting for new business, turning cold outreach into warm conversations, and scaling systems that drive growth, this role is for you.

    Key Responsibilities

• Build targeted prospect lists aligned with our ICP (via LinkedIn, databases, web research, conferences, etc.).
• Initiate contact with prospects via email, LinkedIn, and other outbound channels to introduce Natural Links’ services.
• Pre-qualify leads and ensure strong alignment before handing them to the sales team.
• Write and optimize high-quality, unique sequences that resonate with our target audience.
• Develop a strong understanding of our SEO and content services to communicate clear value propositions.
• Maintain accurate lead and activity data in our CRM (Pipedrive).
• Collaborate with the sales team to ensure smooth lead handover.
• Research and test new outbound channels to expand outreach efforts.
• Stay updated on SEO, digital marketing, and outbound trends to identify new business opportunities.
• Consistently aim to exceed individual and team targets.

     Qualifications
 

• Proven experience in lead generation / outbound sales (experience with high-risk industries is a strong plus).
• Basic understanding of digital marketing and sales processes.
• Strong command of English (Intermediate+).
• Excellent communication and interpersonal skills.
• Familiarity with LinkedIn, Snov.io, Apollo, Reply.io, Clay, LinkedHelper, Waalaxy (or similar).
• Experience with CRMs (Pipedrive, Hubspot, Salesforce).
• High level of self-motivation, persistence, and attention to detail.
• Ability to work independently as well as within a team.
• Fast learner, especially with new digital tools and workflows.

     
.   Nice to have
 

• Background in SaaS, Affiliate, or IT sales
• Familiarity with GTM strategies and marketing funnels
• Negotiation / closing skills (though your main focus will be top-of-funnel SDR work)

.    What we offer
 

• Remote-first culture with an international team
• Flexible schedule + transparent KPIs
• 30 business days of paid off

• The opportunity to directly influence company growth.

   

Natural Links is a globally recognized SEO agency specializing in secure link-building, strategic SEO campaigns, and enhancing brand visibility. We partner with innovative companies across fintech, SaaS, and other fast-growing digital industries. Our focus is on delivering measurable, long-term value to clients worldwide.

Why This Role Matters
 
As a Support / Account Manager, you are at the center of our client relationships. Your role is critical in ensuring projects are delivered on time, aligned with client goals, and executed to the highest standard. You:
 

• Build strong, trust-based relationships with clients
• Ensure seamless project execution and client satisfaction
• Directly influence client retention, long-term partnerships, and the growth of Natural Links
• Foster a culture of transparency, accountability, and collaboration across the team

Your work shapes how clients experience Natural Links and directly impacts our reputation as a trusted SEO partner worldwide.
 
Key Responsibilities
 
 

• Act as the primary point of contact for existing clients via video calls, email, live chat, and messenger platforms
• Ensure the timely and successful delivery of solutions aligned with client goals
• Monitor project performance and profitability using key metrics, making strategic adjustments when needed
• Stay updated on industry trends to improve client and project management approaches
• Collaborate with internal teams to resolve technical or operational issues efficiently
• Lead regular internal meetings to communicate project updates and collect feedback
• Manage ongoing communication with clients, including:
  • Sharing promotional offers and service updates
  • Discussing new orders and clarifying specific requirements
     

Requirements
 
 

• Minimum 1 year of experience in a Support Manager role; experience in Project or Account Management is highly preferred
• Excellent English communication skills (written and verbal)
• Strong interpersonal skills with the ability to build trust and rapport with clients and teams
• Exceptional organizational and time management skills with great attention to detail
• Ability to prioritize tasks and manage multiple projects in a fast-paced environment
• Strong analytical thinking and problem-solving skills
• Motivation to learn, adapt, and grow in a dynamic digital environment
   

Preferred Skills & Qualities
 
 

• Familiarity with SEO practices
• Experience working with clients from fast-evolving or regulated industries, such as fintech, SaaS, iGaming, or crypto
• Proficiency in Google Sheets / Excel
• Hands-on experience with CRM platforms (preferably Pipedrive)
• Highly responsible, proactive, detail-oriented, and accountable
   

What We Offer
 
 

• Competitive salary with quarterly growth opportunities based on performance
• Flexible working hours focused on results (no micro-management)
• Clear career progression paths in a fast-growing company
• Full support for professional development, training, and education
• A friendly and collaborative team culture built on mutual support and open communication
• Performance-based monthly bonus tied to overall company revenue, reflecting your impact
   

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