Jobs

Overview

We are looking for a detail-oriented and motivated Business Analyst / Quality Assurance Specialist to join our team. This hybrid role is a great opportunity for someone who has completed a QA Academy, QA training program, or similar practical course and is ready to start their professional career.

No prior commercial experience is required, but candidates should have a basic understanding of QA processes, testing web applications, writing test cases, and documenting requirements.

This role is ideal for someone who can learn quickly, communicate clearly, organize information, and help ensure high-quality delivery of web applications.

Key Responsibilities

• Gather, analyze, and document business and functional requirements
• Help transform unclear or incomplete information into structured documentation
• Create user stories, process flows, diagrams, and acceptance criteria
• Collaborate with stakeholders, developers, and team members to clarify requirements
• Create and maintain test cases and test scenarios based on requirements
• Perform functional, regression, and exploratory testing of web applications
• Identify, document, and track defects through resolution
• Verify that delivered features meet business and technical requirements
• Maintain clear and consistent documentation across all deliverables
• Learn and follow team processes, tools, and quality standards

Requirements

• Completed QA Academy, QA bootcamp, QA training program, or equivalent hands-on QA course
• Basic understanding of software testing concepts and QA processes
• Ability to write test cases, test scenarios, and bug reports
• Basic understanding of web applications and how users interact with them
• Interest in business analysis, requirements gathering, and documentation
• Strong attention to detail and ability to organize information clearly
• Analytical thinking and problem-solving mindset
• Good written and verbal communication skills
• Willingness to learn, ask questions, and improve through feedback
• Familiarity with tools such as Jira, Trello, Excel, Google Sheets, or similar tools

Nice to Have

• Practice testing web applications during QA Academy or training projects
• Experience creating documentation, user stories, or acceptance criteria
• Basic understanding of Agile/Scrum processes
• Exposure to HR, recruiting, or business operations systems
• Basic understanding of APIs, databases, or backend systems
• Portfolio, training project, or sample test documentation

Experience Level

This is an entry-level role. We welcome candidates with no prior commercial experience, provided they have completed QA Academy or similar QA training and can demonstrate basic hands-on skills in software testing, documentation, and analytical thinking.

Candidates with internship, freelance, training project, or personal project experience are also encouraged to apply.

SBC Performance drives scalable growth for brands ready to expand globally.

Working across eCommerce, health & wellness, education, and entertainment, our team helps brands acquire customers faster and scale across 26+ global markets.

We combine data-driven paid media, performance creative, and advanced analytics to turn marketing into a predictable revenue engine.
Trusted by 200+ companies, managing $150M+ in ad spend.

Scale faster. Grow smarter.

We’re looking for a Senior Social Media Growth Manager who treats content as a growth channel, not a design exercise — someone who can turn social media into a scalable acquisition and engagement engine.

Key Responsibilities

• Full ownership of social media channels (primarily TikTok, Instagram, Facebook)
• Development and execution of content strategy, storytelling frameworks, and monthly content plans
• Copywriting and creation of CTAs focused on conversion and user action
• Hypothesis generation and testing across formats, rubrics, and content mechanics with structured learnings
• Briefing and coordination of designers, copywriters, media buyers, and video production teams
• Competitor research and continuous SMM market analysis
• Analytics tracking and interpretation: ER, CTR, Reach, Impressions, follower growth
• Content optimization based on performance data
• Ban and crisis management with fast response and clear processes

Requirements

• 2+ years of experience in SMM / Social Media Management (performance-driven preferred)
• Hands-on experience with TikTok, Instagram, and/or Facebook
• Strong copywriting skills with a focus on conversion
• Experience working with key metrics (CTR, ER, Reach, etc.)
• Ability to manage cross-functional teams and workflows
• Analytical mindset and data-driven approach
• Upper-Intermediate+ English

Nice to have

• Experience in affiliate marketing or performance marketing
• Experience working with paid traffic teams
• Understanding of funnels and user acquisition mechanics
• Experience with viral content formats and trends

What We Offer

• Remote work
• Competitive compensation (based on experience)
• Flexible working hours (start between 9:00–11:00 CET)
• All necessary equipment
• Paid vacation and sick leave
• Educational support: reimbursement for certifications, courses, and training
• Company events and internal knowledge-sharing activities
• Transparent communication and an open feedback culture

https://sbc-performance.com/notice-privacy-for-recruitment/

We are looking for a Performance Marketing Manager for our products in the eSports industry with experience in Google Ads and TikTok Ads, managing $100k+ monthly budgets across multiple GEOs. Experience in Gambling, Betting, Crypto, Gaming, or other regulated/high-risk verticals is highly preferred.

Requirements:

• Commercial work experience - 3+ years
• Experience as a hands-on PPC specialist - 3+ years.
• Google Ads — 3+ years
• TikTok Ads — 3+ years
• GA4 + GTM
• Proven experience in Gambling / Betting / Crypto / Gaming
• Confident working with TT Ads, Google Ads, and other PPC advertising platforms, understanding their advertising policies.
• Experience setting up tracking and end-to-end analytics
• Experience working with various GEOs.
• Fluent knowledge of funnel metrics: FTD, CPA, conversion to deposit, retention, CTR, CPC.
• Analytical mindset, independence, and the ability to multitask.
• Level of English  - Intermediate

Responsibilities:

• Set up and manage advertising campaigns in TT Ads, Google Ads, and other PPC advertising platforms.
• Research and segment audiences.
• Collect semantic keywords, analyze negative keywords, and differentiate between brand and non-brand traffic.
• Test creatives and formats, and provide recommendations for landing pages and content funnels.
• Set up tracking and end-to-end analytics: UTM, Click ID, GA4, GTM, Meta/TT Pixel.
• Check compliance and adherence to platform rules for each GEO, minimizing the risk of ad bans and rejections.
• Optimize campaigns using key metrics.
• Prepare weekly/monthly reports.

Must have:

• Hands-on PPC Specialist experience
• Strong TikTok Ads expertise.
• Budgets of 100k+ USD/month.
• Gambling / Betting / Crypto / Gaming experience.
• GA4 + GTM.
• Working with multiple GEOs.
• Understanding of FTD, CPA, and Retention.

What we could offer:

• 24 days of paid leave per year.
• 100% paid sick leave.
• Fixed rate + KPI 100-200%
• Full-time remote.
• Long-term collaboration.
• Sustainable business.
• Game and entertainment development company.

We are looking for a highly autonomous Senior Product Designer (UX/UI) to join our team for a high-intensity, short-term engagement. If you are a strategic thinker who can bypass the traditional onboarding ramp-up and immediately drive design value across multiple streams, we want to hear from you.
 

🗓 Contract Overview

• Duration: 3 Months (July, August, September)
• Location: Remote
• Seniority: Senior level
   

🎯 Key Responsibilities

• Multi-Project Management: Deliver end-to-end design support for 3–4 projects simultaneously.
• Instant Integration: Hit the ground running on day one with zero ramp-up time required.
• Business-Driven Design: Create impactful UX/UI solutions that balance user needs with business goals.
• Rapid Experimentation: Leverage AI tools to streamline user research and accelerate design prototyping.
• Mobile Excellence: Design seamless, intuitive experiences tailored specifically for mobile platforms.
   

💻 Required Profile

• Autonomy: Proven track record of working independently with minimal supervision.
• Mindset: Strong product orientation and a deep understanding of business metrics.
• Tooling: Advanced proficiency in Figma and seamless workflow management within Jira.
• Innovation: Active experience using AI tools for research, brainstorming, and quick testing.
• Languages: Fluent English (written and spoken). Conversational or professional Spanish is a strong plus.

About us

We are an outsourcing company partnering with fintech and crypto businesses. Business Analyst’s role is a part of a client project specializing in cryptocurrency exchange. You’ll join a product development team.

Requirements:

• Experience: 2+ years of experience as a Business Analyst in software product development.
• Web3 & Fintech Knowledge: Strong understanding of crypto-fintech products, blockchain concepts, and digital assets, with the ability to work effectively in complex Web3 environments.
• Technical Transform Skills: Ability to transform complex technical and blockchain-related concepts into clear, structured business language for both technical and non-technical stakeholders.
• Agile Product Delivery: Hands-on experience working in Agile/Scrum environments.
• Soft Skills: Highly organized and detail-oriented, with strong analytical thinking and problem-solving skills.
• Technical Writing & Documentation: Strong experience creating, structuring, and maintaining business, functional, and product documentation from scratch throughout the product lifecycle, including requirements specifications, User Stories, acceptance criteria, etc.
• Tools & Collaboration Platforms: Proficiency in Jira and Confluence for requirements management, backlog maintenance, and documentation.
• English: At least intermediate-level English.

Responsibilities:

• Business Analysis & Requirements Management: Gather, analyze, validate, and document business and functional requirements across the full product lifecycle.
• Requirements Transform & Specification: Translate business needs into clear specifications, Epics, User Stories, acceptance criteria, and structured documentation for development teams.
• Stakeholder Collaboration: Participate in requirements-gathering sessions with Product Manager, UX/UI Designers, and Engineering teams to align on scope, priorities, and delivery expectations.
• Delivery & Implementation Support: Support sprint planning, backlog refinement, feature prioritization, and iteration planning together with Product Managers and stakeholders to ensure smooth execution of development cycles.
• Documentation & Process Structuring: Structure and maintain clear documentation of business processes, decisions, workflows, and requirements, ensuring information is reusable, up-to-date, and accessible for all teams.

Conditions and Benefits:

• Remote-friendly culture: Work from anywhere in the world with a flexible schedule in CET timezone.
• Opportunities for growth: Take advantage of paid training, English-speaking clubs, support for certifications, and participation in professional events.
• Room for ideas and ownership: We work in teams with full autonomy, empowered by our clients to take complete ownership of our projects.
• Benefits and compensation: Partial coverage of coworking space rent and psychotherapy, 50% of the cost of professional training and certifications.
• Tech-Driven Environment: Work with modern internal tools (no legacy systems).

The Mission
Are you a cloud architect who finds beauty in a perfectly orchestrated pipeline? Do you believe that “manual” is a four-letter word? We are looking for a Senior SRE specialized in BI
Ecosystems to join our mission-critical Infrastructure team.
In this role, you won’t just “maintain” systems; you will be the master weaver connecting our advanced Data Analytics tools with a rock-solid, automated GCP/AWS backbone. You will bridge the gap between traditional Business Intelligence and modern Cloud Engineering, ensuring our data flows are fast, our visualizations are seamless, and our infrastructure is invisible.

What You Will Do
1. Master the Orchestration (GCP & GKE)
You will take full ownership of our Google Kubernetes Engine (GKE) clusters. This isn’t just about pods and services; you’ll manage advanced networking (VPC Service Controls, Shared VPC) and high-availability node configurations to ensure our data platforms never skip a beat.
2. Advance Data Architectures (Lakehouse)
You will design and support a unified Data Lakehouse architecture by integrating BigQuery and Cloud Storage. Your mission is to break down silos, ensuring that our raw data and analytical models coexist in a single, high-performance ecosystem. You will implement robust governance and security policies that ensure data quality and accessibility, providing a “single source of truth” that is both scalable and cost-effective
3. Evangelize Infrastructure as Code (IaC)
Our goal is 100% immutability. You will use Terraform to automate the entire lifecycle of our GCP resources—from Compute Engine and Cloud Run to Cloud SQL—ensuring consistency across Dev, Staging, and Production.
4. Empower DataViz Excellence
You will be the enabler for our Data Analysts. You’ll deploy, optimize, and scale Qlik Sense, Tableau, or Similars environments on GCP, handling everything from SSO/IAM authentication to high-performance connectivity with our backend data sources.
5. Hybrid Cloud & Legacy Modernization
Complexity is our playground. You will manage critical AWS resources (EC2, S3) and ensure seamless interoperability with GCP. Simultaneously, you will lead the charge in migrating legacy monolithic systems into modern, microservices-based architectures.
6. Data Engineering Collaboration
Working side-by-side with Data Engineers, you’ll help build and maintain robust pipelines using Cloud Dataflow, Cloud Composer (Airflow), and BigQuery. You ensure that the “plumbing”
of our data world is leak-proof and high-performing.
7. Reliability, Security & FinOps
● CI/CD: Design sophisticated pipelines (GitLab CI/GitHub Actions) integrating DevSecOps best practices.
● Observability: Implement deep monitoring using Google Cloud Operations Suite and Grafana.
● FinOps: Be the guardian of our budget, identifying and eliminating cloud waste through smart optimization.

Who You Are (Requirements)
● Cloud Expert: Proven experience managing complex environments in Google Cloud Platform (GCP) and AWS.
● Data Architect: Deep understanding of Data Lakehouse models and governance.
● Kubernetes Pro: Deep knowledge of GKE, including advanced networking and security policies.
● Terraform Ninja: Ability to write modular, scalable, and secure IaC.
● BI Infrastructure Savvy: Experience deploying and tuning enterprise visualization tools (Tableau, Qlik, or Power BI).
● Automation Mindset: Strong scripting skills (Python, Bash, or Go) and mastery of CI/CD engines.
● Data-Driven: Familiarity with Big Data tools like Airflow, BigQuery, and Dataflow.
● Security-First: Solid understanding of encryption, IAM roles, and network security standards.

Why Join Us?
● Impact: You are not a cog in the machine; you are building the machine.
● Tech Stack: Work with the latest tools in the Cloud and Data world (Lakehouse, GKE).
● Culture: We value technical excellence, proactive problem-solving, and a “fail fast, learn faster” mentality.
● Growth: We invest in your certifications and continuous learning.
Ready to redefine how BI meets SRE? If you are a builder who loves solving the puzzle of high-scale data infrastructure, we want to meet you.

Apply now and let’s build the future of data infrastructure together!

Key Responsibilities:

• Own the product roadmap and prioritize features based on business goals, user feedback, and market trends.
• Analyze player behavior, conversion funnels, retention metrics, and KPI performance.
• Work closely with development, QA, design, and data teams to deliver high-quality features on time.
• Optimize existing product functionality and introduce new tools to improve monetization, user experience, and operational efficiency.
• Conduct competitor analysis and stay up to date on iGaming industry trends and regulatory changes.
• Monitor and improve key product metrics (conversion rates, retention, ARPU, churn, etc.).
• Run A/B testing and participate in data-driven decision making.

Requirements:

• At least 2 years of hands-on experience as a Product Manager in the iGaming industry (preferably online casino).
• Proven experience operating and managing products on white-label solutions like SoftSwiss, TrueLabel, etc.
• Strong understanding of iGaming product funnels, player journeys, bonus systems, CRM tools, and game integration processes.
• Upper-Intermediate English level (B2+) — both written and spoken.
• Experience with Agile methodologies, roadmapping tools (Jira, Confluence, etc.), and analytics platforms (Google Analytics, Amplitude, Mixpanel, or similar).
• Data-driven mindset with the ability to turn insights into actionable product improvements.
• Excellent communication, stakeholder management, and prioritization skills.

Seeking a results-driven Sales Manager to lead our sales department, develop new business opportunities, manage client relationships, and ensure consistent revenue growth. The ideal candidate is highly organized, customer-focused, and experienced in construction or related service industries.

The Sales Manager will oversee the entire sales process from lead generation and qualification through estimating, proposal follow-up, contract execution, and project handoff to operations.

Key Responsibilities

Sales Leadership

• Manage and oversee all incoming sales leads.
• Develop and implement sales strategies to achieve company revenue goals.
• Monitor sales performance and track KPIs.
• Conduct weekly sales meetings.
• Train and mentor sales representatives.
• Establish sales procedures and best practices.
• Ensure prompt response to all customer inquiries.

Lead Management

• Review and assign incoming leads.
• Monitor lead conversion rates.
• Ensure all leads are entered into CRM.
• Track lead sources and ROI.
• Develop relationships with property managers, building owners, architects, contractors, and facility managers.

Client Relations

• Build long-term relationships with clients.
• Conduct client meetings and site visits.
• Identify opportunities for additional services.
• Resolve customer concerns professionally.
• Maintain high customer satisfaction ratings.

Estimating & Proposal Management

• Review project requirements and specifications.
• Assist with complex estimates and proposals.
• Ensure estimates are accurate and submitted promptly.
• Follow up on all outstanding proposals.
• Negotiate pricing and contracts when appropriate.

Business Development

• Identify new market opportunities.
• Develop partnerships with property management companies.
• Build relationships with architects, general contractors, and developers.
• Attend networking events and industry meetings.
• Generate referral and repeat business opportunities.

CRM & Reporting

• Maintain accurate CRM records.
• Track sales activities and pipeline status.
• Prepare weekly and monthly sales reports.
• Monitor sales forecasts.

• Report key metrics to ownership.

   

Skills & Competencies

• Leadership
• Customer Service
• Negotiation
• Business Development
• Sales Forecasting
• Relationship Management
• Problem Solving
• Time Management
• CRM Management
• Team Building

Looking for a professional, customer-focused Customer Service Representative to handle incoming calls, qualify leads, schedule appointments, and provide exceptional customer service. This position is often the first point of contact for our clients and plays a critical role in converting inquiries into scheduled estimates and projects.

The ideal candidate is friendly, organized, detail-oriented, and comfortable handling a high volume of calls while maintaining excellent customer service standards.

Key Responsibilities

Incoming Calls & Lead Intake

Appointment Scheduling

Customer Communication

Lead Management

Administrative Duties

Preferred Qualifications

• 2+ years of customer service experience.
• Call center experience preferred.
• Construction,  home improvement industry experience preferred.

We are looking for a Strong Middle Project Manager to join our software development team. This role is ideal for someone who can independently manage end-to-end delivery, work with distributed cross-functional teams, and serve as the key link between client expectations and internal execution. You will lead client engagements, ensure operational alignment, and support both financial health and long-term relationship growth. Most of the projects you will manage will be in the FinTech domain, requiring high attention to detail, security, and compliance standards.

Example with the project:

New projects are coming, so we are looking for a PM to join a few of them.
It can be discovery phases, outsourced fintech projects from scratch, or built based on our DashDevs product - FintechCore White label banking platform.

As a PM, you will work closely with the Program Manager, who will manage your work in terms of the strategic account and the company's goals.


Key Responsibilities

• Project Management & Delivery: Manage full project lifecycle from initiation to closure, ensuring scope, timeline, and quality goals are met.
• Stakeholder & Client Management: Act as the main point of contact for clients, drive proactive communication, align expectations, and build trust.
• Integration & Process Management: Ensure smooth coordination across engineering, QA, and product teams; manage change and delivery processes.
• Quality & Risk Management: Monitor project quality, track feedback, identify risks early, and lead mitigation strategies.
• Financial & Margin Oversight: Track project financials, forecast budgets, monitor profitability, and support contract renewals.
• Team Collaboration & Resource Planning: Coordinate with team leads and HR to manage onboarding, resource allocation, and overall team well-being.
• Continuous Improvement: Lead initiatives to refine delivery processes and client-facing communication for greater efficiency and transparency.
   

About you

• A 3+ years of commercial experience as a Project manager / Scrum master in software development projects (preferably in Fintech);
• Strong knowledge of every phase of the software development lifecycle;
• Ability to set up the processes and guide the Agile team;
• Ability to prioritize and control the deadlines;
• Accurate Scope management,
• Risk analysis and risk management,
• Ability to plan and manage releases;
• Lean development focus;
• Confident communication skills that help to build relationships with both clients and teams.
• Focus on value delivery and continuous improvement.
• Experience with Jira, Confluence and project management software.
• Experience with the Fintech projects

Would be a plus

• Experience in the Presale process
• BA experience
• Technical background
• PM or SM certifications
   

As a PM you will work mostly with Jira, Confluence, Slack, Google meet, and internally created dashboards that will help you in your daily routine. 
On our projects we use modern technologies that our tech team recommends based on each project’s needs.

The approximate project team will consist of:

• Solution Architect
• DevOps
• BA
• Designer
• 1-2 Backend Engineers
• 1-2 Frontend Engineers (Web or Mobile)
• QA(s)
• PM (full or part-time for 1 project)

We are looking for a detail-oriented and organized Junior Resource Coordinator to join our team.

In this role, you will help ensure projects run smoothly by supporting resource planning, project administration, financial tracking, and reporting processes. You will work closely with project managers and team members to maintain accurate project data, monitor workloads, and support effective project delivery.

This position is a great opportunity for someone with initial project coordination, administration, or operations experience who enjoys working with data, processes, and cross-functional teams.

What You'll Do

Resource & Workload Coordination

• Monitor employee workload and resource allocation across multiple projects.
• Identify capacity gaps or resource overloads and proactively escalate issues.
• Coordinate project assignments between project managers and team members.
• Prepare workload, capacity, and pipeline reports.

Timesheet Management

• Monitor timesheet submission and approval processes.
• Follow up with employees and managers regarding missing or overdue timesheets.
• Ensure project time records are accurate and up to date.
• Prepare related reports and performance metrics.

Project Financial Support

• Create and maintain project structures in internal systems.
• Support project budgeting and forecasting activities.
• Collect and consolidate project forecasts from project managers.
• Assist with project financial reporting and budget tracking.
• Monitor forecast-to-actual performance and flag discrepancies.

Reporting & Project Administration

• Maintain project-related information and documentation.
• Prepare regular operational and financial reports.
• Support process improvements and data accuracy initiatives.
• Collaborate with stakeholders across different teams and projects.

What We're Looking For

• 1–2 years of experience in project coordination, project administration, operations, or a similar role.
• Understanding of project delivery and resource management principles.
• Strong analytical and organizational skills with excellent attention to detail.
• Ability to manage multiple tasks and priorities simultaneously.
• Confident communication skills and ability to work with different stakeholders.
• Intermediate to Upper-Intermediate English level (B2 or higher).
• Proficiency in Microsoft Office, especially Excel.
• Self-driven, proactive, and comfortable working independently in a remote environment.

Nice to Have

• Experience in consulting, professional services, outsourcing, or IT environments.
• Experience with project management, ERP, or resource planning systems.
• Familiarity with reporting and business intelligence tools.

What You'll Gain

• Hands-on experience in resource and project operations.
• Exposure to project financial management and forecasting processes.
• Collaboration with international teams and stakeholders.
• Opportunities for professional growth within project and operations management.

We are looking for a skilled Middle Software Engineer who can independently design, build, and maintain full-stack web applications. The candidate is expected to write clean, maintainable code, collaborate effectively with the team, and take ownership of feature delivery from backend API design through to polished UI implementation.

Backend Requirements

Core Technologies

• PHP 8.1 — modern syntax, named args, enums, fibers
• PostgreSQL — complex queries, indexes, migrations
• Laravel 10 — routing, middleware, service providers
• RESTful API design — resources, status codes, versioning
• Eloquent ORM — relationships, scopes, eager loading
• Laravel Sanctum — SPA/token auth, CSRF protection

Expected Competencies

• Design and implement RESTful APIs following resource-based conventions
• Write and optimize Eloquent queries; avoid N+1 problems with eager loading
• Implement authentication and authorization using Sanctum and Laravel policies
• Manage database schema with Laravel migrations and seeders
• Use service classes, repositories, and dependency injection for clean architecture
• Write unit and feature tests with PHPUnit / Pest
• Work with queues and background jobs for async processing

Frontend Requirements

• Vue.js 3 — Composition API, script setup, reactivity
• SCSS/SASS — variables, mixins, BEM methodology
• Vuetify 3 — component library, theming, grid
• JavaScript ES6+ — async/await, modules, destructuring
• Pinia (Vue.js) — state management (preferred)
• Vite — build tooling, HMR, environment config
• Vuex — legacy state management knowledge
• WebSockets — real-time features (nice to have)
• Axios — HTTP client, interceptors, error handling
• yarn — package management, scripts, workspaces

Expected Competencies

• Build reactive, component-based UIs using Vue 3 Composition API
• Compose complex layouts and responsive interfaces with Vuetify 3 components
• Manage application state with Pinia; understand Vuex for legacy codebases
• Integrate REST APIs using Axios with proper error handling and loading states
• Write modular SCSS with variables, mixins, and BEM-style class naming
• Configure and optimize builds with Vite; understand environment variables
• Implement WebSocket connections for real-time features (chat, notifications) — desirable

DevOps & Infrastructure

• Git — branching strategy, rebasing, conflict resolution
• Docker — Dockerfile, docker-compose, multi-service setup
• GitHub — PRs, code review, Actions (CI/CD basics)
• Environment management — .env, secrets, staging vs prod

Expected Competencies

• Follow Git Flow or trunk-based branching; write descriptive commit messages
• Participate in code reviews on GitHub; address and give constructive feedback
• Run and configure multi-container apps with docker-compose
• Understand containerization concepts for consistent dev/staging environments

Code Quality

• Writes readable, self-documenting code
• Follows SOLID and DRY principles
• Performs code reviews with constructive feedback
• Maintains consistent code style (PSR-12, ESLint)

Collaboration

• Communicates blockers and estimates clearly
• Contributes to technical discussions and planning
• Mentors junior developers when needed
• Documents APIs, decisions, and complex logic

Problem Solving

• Debugs issues independently before escalating
• Breaks down complex tasks into deliverable chunks
• Considers performance and scalability implications
• Proposes solutions, not just problems

Ownership

• Takes full responsibility for assigned features
• Proactively identifies technical debt
• Participates in sprint planning and retrospectives
• Keeps PRs small, focused, and reviewable

Nice to Have

• WebSocket experience (Laravel Echo, Pusher, Socket.io)
• Familiarity with testing: PHPUnit, Pest, Vitest
• Redis — caching, sessions, queues
• TypeScript basics
• Experience with API documentation (Swagger/OpenAPI)
• Experience with Inertia.js or similar SSR adapters
• Basic CI/CD knowledge (GitHub Actions, pipelines)
• Understanding of software design patterns

Let’s start with a Hello 

This is a true hunting role focused on building and expanding affiliate partnerships from scratch. We are looking for proactive professionals who enjoy networking, initiating conversations, and creating new business opportunities rather than managing an existing partner portfolio.
We are currently expanding our Affiliate team and looking for several Affiliate Scouts who will help us identify new partnership opportunities and grow our affiliate network across LATAM, Uzbekistan, and Tier-1 markets.

This role is ideal for someone who enjoys networking, business development, relationship building, and discovering new growth opportunities.

Remote

Fixed Salary + Performance-Based Bonus System

Responsibilities

• Identify, approach, and onboard new affiliate partners within the iGaming industry.
• Actively source webmasters, SEO affiliates, influencers, streamers, media owners, and other traffic partners.
• Research and explore new traffic sources and partnership opportunities.
• Conduct cold outreach through Telegram, LinkedIn, email, social media, and industry communities.
• Build and maintain a strong network of affiliate contacts.
• Negotiate and establish mutually beneficial partnerships.
• Support the launch and growth of new affiliate collaborations.
• Contribute to the expansion of the company's affiliate presence across LATAM, Uzbekistan, and Tier-1 GEOs.
• Work with CPA, Revenue Share, and Hybrid partnership models.
• Monitor affiliate performance and traffic quality.
• Maintain accurate records of outreach activities and partnership pipelines.

Requirements

• Experience in Sales, Business Development, Lead Generation, Customer Acquisition, or Digital Services.
• Strong communication and networking skills.
• Comfortable with proactive outreach and relationship building.
• Experience using LinkedIn, Telegram, social media, and other sourcing channels to identify potential partners.
• Results-oriented mindset with a proactive and self-driven approach.
• Ability to work independently in a remote environment.
• Interest in Affiliate Marketing, Digital Marketing, and the iGaming industry.

Nice to Have

• Experience in Affiliate Marketing, Media Buying, Influencer Marketing, or Digital Marketing.
• Experience working with international markets.
• Knowledge of CPA, Revenue Share, and Hybrid business models.
• Spanish, Uzbek, or English language skills.
• Existing network within the affiliate or digital marketing ecosystem.

What We Offer

• Opportunity to work with international iGaming projects operating in global markets.
• Mentorship and support from experienced Affiliate leaders.
• Clear career growth opportunities within Affiliate and Business Development functions.
• Fully remote working environment.
• Fast-paced and entrepreneurial culture.
• Competitive compensation package with performance-based bonuses.
• Exposure to international partners, conferences, and networking opportunities.

Location

Remote

We welcome candidates from LATAM, Europe, Uzbekistan, CIS countries, and other regions worldwide.

Redefine the future of customer experiences. One conversation at a time.

At Nextiva, we’re reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform. Powered by AI, driven by human innovation.

Our culture is forward thinking, customer obsessed and built on the belief that meaningful connections drive better business outcomes. Whether it’s through our signature Amazing Service®, the technology we create, or the experiences we cultivate, connection is at the core of who we are.

If you’re ready to collaborate with incredible people, make an impact, and help businesses everywhere deliver truly amazing experiences, this is where you belong.
 

How You’ll Make an Impact

The Onboarding Technician is responsible for guiding new customers through the setup, configuration, and successful adoption of Nextiva’s platform. This role combines customer support, technical configuration, and product training to ensure a seamless onboarding experience.
 

Key Responsibilities

• Assist customers with initial account setup via phone and screen share
• Guide customers through login, configuration, and product functionality
• Configure accounts, call flows, and devices with accuracy and attention to detail
• Perform network checks and basic troubleshooting
• Test configurations to ensure successful implementation
• Deliver customer training on features and product usage
• Meet daily productivity and performance metrics (appointments, call handling, completion rates)
• Handle both inbound onboarding calls and scheduled appointments
• Cross-functional collaboration: Partner with teams such as Sales, Product Support, CRM, and other internal groups to improve the overall customer experience
   

AI & Future-Focused Responsibilities

• Demonstrate interest in AI tools and automation in customer support/onboarding workflows
• Collaborate with AI-driven onboarding systems by handling escalations or edge cases AI cannot resolve
• Contribute insights to improve AI onboarding agents based on real customer scenarios
• Adapt to a future-state environment where onboarding is increasingly AI-assisted and backend-focused
   

Qualifications

• Proficient English (written and verbal communication)
• Experience in a customer-facing or support role
• Strong problem-solving and troubleshooting skills
• Strong communication and active listening skills
• Commitment to delivering amazing customer service
• Attention to detail and time management
• Basic technical aptitude (software support, device setup, networking fundamentals)
• Ability to work evening/night shifts aligned to U.S. business hours (Mon-Fri 4:00 pm — 3:00 am Kyiv time)
   

Preferred

• Experience with CRM tools
• Microsoft Office proficiency
• VoIP experience preferred
• Basic networking knowledge
• Exposure to or curiosity about AI tools, automation, or prompt-based systems
   

Nextiva DNA (Core Competencies)

Nextiva’s most successful team members share common traits and behaviors:
 

• Drives Results: Action-oriented problem solvers who quickly bring clarity and simplicity to ambiguity, challenge the status quo, and lead meaningful change; celebrating wins to fuel momentum. They act swiftly and pragmatically, learning and improving as they go.
• Critical Thinker: Data-driven,forward-thinking individuals who identify key drivers, anticipate risks, and deliver clear recommendations. They confidently leverage AI and automation to reduce friction, improve decision-making, and focus on higher-value work.
• Right Attitude: Collaborative, competitive, and resilient team players who jump in to solve tough problems, learn from setbacks, and foster a culture of service, respect, and care for customers and teammates.
   

What We Offer:

• A great opportunity to build a career in an international environment
• Highly competitive salary
• Health and life insurance after probation
• Career growth and development opportunities
• Ongoing internal training programs
• Friendly atmosphere and a professional, supportive team
   

At Nextiva, we’re committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career!

Let’s start with a Hello 
At AzuraInfinity, we connect talented professionals with fast-growing international projects across multiple markets worldwide. We value initiative, ownership, and the ability to make a real impact in a dynamic environment.

We are currently looking for a Spanish-speaking VIP Manager to join our team and drive player retention, engagement, and loyalty across LATAM markets.

Responsibilities

• Build and maintain strong relationships with VIP players across LATAM markets.
• Deliver a high level of personalized customer service and account management.
• Monitor player activity and identify opportunities to improve retention, loyalty, and player value.
• Proactively engage VIP players through various communication channels, including chat, email, and phone.
• Develop tailored offers, bonuses, and promotional activities based on player behavior and preferences.
• Work closely with CRM, Retention, Payments, Support, and Product teams to ensure an exceptional player experience.
• Handle escalations and resolve player issues in a timely and professional manner.
• Monitor VIP performance metrics and prepare regular reports.
• Identify potential risks related to player satisfaction and proactively implement retention actions.
• Maintain detailed and accurate records of player interactions and activities.

Requirements

• 1+ year of experience in VIP Management, Customer Success, Retention, CRM, or Account Management within iGaming.
• Fluent Spanish (C1-C2 level) and English at a conversational level or higher.
• Strong communication and relationship-building skills.
• Customer-oriented mindset with a proactive approach to problem-solving.
• Ability to work with multiple priorities in a fast-paced environment.
• Analytical mindset and ability to interpret player behavior and performance data.
• Experience working with VIP players within online casino and/or sportsbook projects will be considered a strong advantage.

Nice to Have

• Previous experience in LATAM markets.
• Experience with CRM platforms, retention tools, or customer management systems.
• Understanding of responsible gaming principles.

What We Offer

• Competitive salary and performance-based incentives.
• Opportunity to work with international teams and global markets.
• Professional development and career growth opportunities.
• Flexible and supportive work environment.
• Remote-first culture.
• Access to exciting and rapidly growing iGaming projects.