Jobs Business Analyst

Job Responsibilities:

• Configure and maintain sandbox environments (Zendesk / Intercom / Gorgias, etc.);
• Test AI solutions (chatbots, translation tools, CRM/helpdesk AI features);
• Run real customer support scenarios and evaluate system performance and quality;
• Configure chatbots and conversational flows within AI platforms;
• Compare and test AI vendors, prepare practical recommendations;
• Provide troubleshooting in test and client environments;
• Support Digital Transformation initiatives and tasks assigned by the team lead;

Candidate Requirements:

• Experience in customer support / BPO (Team Lead, Quality Control, or Senior Agent);
• Strong understanding of support operations (SLA, tickets, communication channels);
• Hands-on experience with CRM / helpdesk systems (Zendesk / Intercom or similar);
• Ability to quickly learn and navigate new systems independently;
• Strong analytical thinking and autonomy;
• English level B2+;

Nice-to-have:

• Basic understanding of APIs / integrations;
• Experience with no-code automation tools (Zapier, Make, etc.);
• Experience with AI tools, chatbots, or LLM-based solutions.
   

The Technical Business Analyst translates business needs into specifications that developers and QA can implement and test. The role covers stakeholder discovery, task decomposition, process modelling, API and data contracts, and user stories with Given—When—Then acceptance criteria. The analyst understands how the platform, databases, and integrations work well enough to discuss feasibility with engineering.

Required skills:

Data and databases:

• Understand RDBMS concepts: tables, keys, relationships, constraints, and transactions.
• Explain the difference between SQL and NoSQL: when each is used, consistency versus flexibility, and typical use cases.

• General Transact-SQL: SELECT, filters, joins, and aggregations — enough to validate data and support analysis.

   

APIs and data formats:

• REST principles: resources, HTTP methods, status codes, and request/response contracts.
• General knowledge of SOAP: envelopes, WSDL/XML messages, and when SOAP is still used in enterprise integrations.
• Read and describe JSON and XML structures used in APIs.
• Document field-level payloads, including mandatory versus optional fields, validations, and error responses.
• Inspect API calls in a tool such as Postman.

Authentication and security (analyst level):

• General knowledge of authentication protocols and patterns: sessions, Basic authentication, OAuth 2.0, tokens/JWT, and SSO concepts.

Software architecture (general view):

• High-level understanding of how a product is built: client, API/services, database, integrations, and identity.
• Ability to discuss system boundaries and the impact of a change.

Requirements engineering:

• Active listening and structured note-taking.
• Task decomposition: breaking initiatives into epics and user stories.
• User stories with acceptance criteria in GWT format (Given / When / Then).

 Modelling and documentation:

• UML and/or BPMN (or equivalent) to illustrate business and system flows.
• Sequence diagrams (or equivalent) for integrations, authentication, and similar end-to-end flows.

Nice-to-have knowledge and skills:

• UI/UX principles: information architecture, form validation, empty and error states, and accessibility at a basic level.
• Figma: read designs, comment on gaps, and share feedback with the team.
• Domain experience in lending or fintech.
• Jira and Confluence for backlog management and requirements documentation.

Responsibilities:

• Run discovery sessions with internal and external stakeholders: listen, take structured notes, and turn discussions into a structured backlog.
• Decompose initiatives into feasible tasks.
• Write user stories with testable Given—When—Then acceptance criteria, covering the happy path, edge cases, and failure paths.
• Illustrate business and system flows using BPMN, UML, or equivalent diagrams.
• Analyse and document REST integrations and, where relevant, SOAP integrations: endpoints, methods, payloads, status codes, error handling, and data mapping.
• Use T-SQL to inspect and validate data when needed.
• Specify authentication and authorisation behaviour for features and integrations, including sessions, tokens, and roles.

We're looking for a BA/PM to join our team and work across a mix of product and creative projects with US and European clients.

About the role
You'll own the full project lifecycle - from requirements gathering and discovery to delivery and client communication. Our projects range from product-focused work (SaaS, marketplaces, digital tools) to creative and branding initiatives. The split shifts depending on what's live, so you need to be comfortable in both worlds.
You'll also manage the people on your projects - not just tasks, but the full cycle: performance, feedback, the conversations when something's off.
This role lives at the intersection of PM and BA - you'll need both the strategic thinking and the hands-on execution. 

Responsibilities:

✦ Run discovery: gather and validate requirements, build user scenarios, work with wireframes/Figma, and support the development of company product services

✦ Own backlog management, feature prioritization, sprint planning, and change requests

✦ Formulate project documentation: SRS, DoD, RACI, roadmap, supplementary artifacts, and diagrams

✦ Lead client communication with US/EU accounts, push back when needed, participate in pre-sales, and spot upsell opportunities

✦ Coordinate budgets, billing cadence, weekly client invoices, resource planning, and financial forecasting for client portfolios

✦ Manage designers and developers on your projects across the full employee lifecycle

✦ Build AI/automations and custom dashboards in PM tools (ClickUp, etc.) to replace manual tasks

✦ Contribute to audits and R&D initiatives
 

What we're looking for

✦ 3+ years in PM, BA, or a hybrid role across at least 2 companies on market-facing products

✦ Solid understanding of SDLC, Agile methodologies, and hands-on experience with wireframes and Figma

✦ Metrics mindset: experience defining KPIs, analyzing product data, and driving business decisions

✦ Proven track record in budget planning, forecasting, portfolio billing, and capacity coordination

✦ Ability to automate PM systems (ClickUp etc.) and build dashboards instead of managing processes manually

✦ Strong English (C1 minimum) with an American communication style: direct, proactive, no passive updates

✦ Full lifecycle people management experience and a commercial mindset

✦ Flexibility to navigate different project types and collaborate across multiple product teams simultaneously
 

Nice to have

✦ GTM (Go-To-Market) experience

✦ Experience in design-heavy projects or creative direction workflows

✦ Background in outstaffing or agency environments

What we offer:
✦ 8-hour working day
✦ 21 days of paid vacation
✦ 14 days of paid sick leave
✦ Unlimited days off
✦ Compensation for professional and English courses
✦ Fun corporate events and a friendly team atmosphere 🎉

Recruitment stages:
✦ HR Interview (30-45 min)
✦ Interview with COO (1 hour)
✦ Test task (no deadline)
✦ Final Interview with CEO (1 hour)

POSITION DESCRIPTION: 

We are looking for a Business Analyst who will interact with stakeholders, development and quality assurance teams to elicit and analyze requirements, document them and create functional specifications. The candidate will contribute to every stage of the product lifecycle from research and discovery to iterative development and roll-out.
 

LOCATION: Ukraine (remote)
 

MINIMUM EXPERIENCE: 

6+ years of commercial experience in Business Analysis.
 

REQUIREMENTS: 

• Proven experience of working with external clients or handling outsourcing projects
• Solid expertise in the discovery stage of the project
• Experience and understanding of BA work on the pre-sale stage
• Basic understanding of product management/product ownership
• Understanding of business processes, optimization and automation
• Proven experience in gathering and eliciting requirements and successfully completing analytical assignments
• Knowledge of modelling notations: UML, BPMN, Data Flow
• Knowledge of API documentation and basic principles of relational databases such as MySQL
• Ability to influence stakeholders and closely collaborate with them to determine acceptable solutions
• Ability to translate business needs into software and operational requirements
• Readiness to work in dynamic environment with frequent project change
• Upper-Intermediate level of English
   

DUTIES: 

• Planning, conducting, facilitating discovery and pre-sale project workshops
• Elaborating business, functional and non-functional requirements
• Preparing and presenting discovery artifacts
• Gathering critical information from meetings with stakeholders
• Defining, translating, simplifying, and prioritizing requirements
• Creating business cases and user stories
• Creating conceptual prototypes and mock-ups
• Ensuring that designed solutions meet business needs and requirements
• Performing acceptance testing
• Creating detailed reports and giving presentations
   

NICE TO HAVE:

• Knowledge of artificial intelligence mechanics and how to work with prompts
• Experience with Power BI
• Experience in building JSON and XML documents and using them in functional specifications
• Exposure to engineering software (CAD/CAM, PDM/PLM, etc.)
   

COMPENSATION & BENEFITS:

• Competitive salary 
• Professional and friendly team 
• Flexible work schedule 
• Fully remote work mode
• Health insurance
• Paid vacation, sick leave, and other benefits 

Dynamica Labs invites a Business Analyst /Project Manager(CRM)  for the implementation of Microsoft Dynamics 365 CRM system to our clients. This position is for those currently working in client-facing roles such as QA, BA, PM, Technical Support Specialist or similar. We provide comprehensive training for transitioning into this role. 
 
 FUNCTIONAL RESPONSIBILITIES: 

• Participation in projects for the implementation of Microsoft Dynamics 365 CRM system. 
• Configuring the Microsoft Dynamics 365 CRM system to fit the client's business processes. 
• Interaction with the development department in terms of writing tasks for system customization, controlling deadlines and quality of execution. 
• Building strong relationships with clients to ensure excellent service levels. 
• Meeting deadlines and reporting on completed work.
   

    WHAT WE EXPECT FROM YOU: 

• 1+ year of experience in IT field
• Desire to continuously learn new things 
• Technically savvy 
• English language proficiency at the upper-intermediate level or higher (Communication with English-speaking clients)
• Higher education
  
      WOULD BE A PLUS: 
• Higher education in technical  fields 
• Experience working in an IT company 
• Experince working with CRM systems
• Experience as a PM/BA or relevant courses 

 BENEFITS:  

• A London based company, Microsoft Solutions Partner for Business Applications 
• UK and US based clients only 
• Opportunities for self-realization, professional and career growth 
• Skilled management and mature processes 
• Interesting and diverse projects 
• Friendly team 
• Transparent payment system 
• Remote work 
• Paid public holidays, annual leave, sick days 
• Guidance, mentoring and training for Dynamics Sales and Marketing, HubSpot, ClickDimensions, MS PowerApps 

We're looking for a System Analyst with PO experience for a project building enterprise integrations, automating workflows, and supporting digital transformation initiatives.

Our customer is an international organization operating in the financial and protection services domain. The company provides a diverse portfolio of customer-oriented solutions across multiple business areas and markets.  

The project is focused on designing and implementing an integration layer that connects multiple business systems and digital services. It includes building integrations for insurance and customer service workflows, enabling seamless data exchange, process automation, and alignment with the overall enterprise integration strategy.

Responsibilities: 

• Capturing, analyzing, and documenting business, user, and functional requirements. 
• Translating business needs into clear, implementable technical specifications. 
• Creating user stories, acceptance criteria, and detailed documentation. 
• Modelling business processes (BPMN), design solutions, and build prototypes. 
• Supporting backlog refinement with detailed requirement elaboration. 
• Facilitating communication between stakeholders and development teams. 
• Owning product vision, goals, and success metrics. 
• Defining and managing roadmap, backlog, and priorities. 
• Making scope and trade-off decisions (value vs risks vs constraints). 
• Ensuring backlog readiness and alignment with business goals. 
• Actively engaging stakeholders and align expectations. 
• Leading demos, reviews, and validating delivered increments (DoD). 
• Monitoring KPIs, customer feedback, and product performance. 
• Managing risks, dependencies, and escalations. 
• Ensuring compliance (legal, data privacy, security). 

• Driving Agile/Lean practices and continuous improvement. 

   

Must-haves:  

• Experience as a System Analyst for 3.5+ years. 
• Experience as a Product Owner. 
• Experience with UML, BPMN, Jira, Confluence, and Draw.io for requirements management and process modeling. 
• Strong SQL skills and experience working with PostgreSQL or similar relational databases. 
• Hands-on experience with REST APIs, SOAP, SFTP, OpenAPI/Swagger, and Postman. 
• Understanding of microservices architecture, distributed systems, and gRPC. 
• Experience with Camunda or similar workflow/process automation platforms. 
• Familiarity with ELK Stack for log analysis and troubleshooting. 
• Experience with Git and a solid understanding of the Software Development Lifecycle (SDLC). 
• Strong analytical thinking and systems understanding. 
• Problem-solving and troubleshooting mindset. 

• Level of English – from Upper-Intermediate and above. 

   

Nice to haves: 

•  Project Management background.

N-iX is looking for a highly skilled Senior System Analyst to join the project aimed at modernizing and developing the client solutions. 

Our client is one of the largest banks in Ukraine, with its headquarters in the EU. They specialize in bank services for businesses and individuals in Ukraine and Europe.

Responsibilities:

• Gather, analyze, and document business requirements for different software systems 
• Write technical documentation (functional and non-functional requirements) and determine development priorities 
• Define, elaborate, and document architectural solutions, design data storage structures, and determine integration points with external/internal systems 
• Perform post-deployment control of new IT system versions 
• Develop specifications, user stories, and business process documentation
• Identify incidents in information systems 
• Train, consult, and support employees involved in preparing development requirements 

• Support project delivery by monitoring progress and assisting in issue resolution

   

Requirements:

• Proven experience as a System/Business Analyst or similar role
• Experience in formalizing software requirements and setting tasks for developers 
• Proficiency with relational (SQL queries, DB structures, transactions, indexes) and non-relational databases 
• Knowledge of non-functional requirement types 
• Knowledge of web technologies, understanding of the strengths and weaknesses of integration protocols (HTTP, SOAP, REST). Experience with SOAP/REST web services and JSON/XML formats 
• Experience with tools such as Jira, GIt, Confluence, or similar
• Proficiency in BPMN and UML modeling languages (Deployment-, Component-, Use Case-, Sequence diagrams) 
• Knowledge of application authentication and authorization methods 
• Understanding of software component interaction patterns 
• Analytical mindset with problem-solving abilities

• Bachelor’s degree in Business, IT, or related field

   

Nice to Have:

• Practical experience in banking or financial services for enterprise clients

• Experience in banking, financials or insurance domain

   

We offer*:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits

*not applicable for freelancers

About the Company 

Sales'Up is a leading Creatio implementation partner, helping enterprise clients across FMCG, Agro, Finance and Pharma transform their business processes. Over 8+ years, we've delivered 100+ successful CRM projects and built our own industry-specific products. 

Join us to work on complex, real-world enterprise challenges and grow together! 

Role 

We are looking for a Junior Business Systems Analyst to join our team and work at the intersection of business needs and system configuration. You'll help gather and clarify requirements from enterprise clients, work hands-on with the system, and dive into data and dashboards — growing step by step into a full business analyst role on projects for market leaders in FMCG, Agro and Finance. 

Main Responsibilities 

• Get familiar with existing system logic and handle simple to medium configuration tasks based on defined specs 
• Verify that configured scenarios actually work from the end-user's perspective 
• Help gather and clarify requirements from clients — ask the right follow-up questions when a task is underspecified 
• Understand the business problem behind each request and connect it to process, users, or expected outcome 
• Work with analytical data: navigate large data volumes, build and read dashboards 
• Provide realistic time estimates for tasks and own those estimates 
• Document what was done and flag open questions 
• Communicate calmly and clearly with clients and the internal team 

Requirements 

• Analytical thinking — experience working with large data volumes, ability to navigate and draw conclusions from data 
• Experience working with dashboards and analytics tools 
• Ability to give realistic estimates on tasks 
• Attention to detail and independence 
• Willingness to ask questions when something's unclear, rather than guessing 
• Basic technical background, ideally with some exposure to CRM configuration 
• Comfortable working directly with business users 

Nice to Have 

• Experience configuring CRM/BPM/ERP or low-code/no-code systems (Creatio/Terrasoft is a plus) 
• Background as a junior BA, functional consultant, CRM consultant, or implementation specialist 
• Understanding of sales, service, or document workflow processes 

We Offer 

• Professional development through internal and external training programs 
• Transparent model of professional and career growth 
• Option to work in the office or remotely 
• 24 days of paid vacation 
• English language courses 

Akurateco is a payment orchestration and white-label payment gateway provider. The platform integrates 250+ payment providers globally and enables businesses to operate a fully brandable, PCI DSS-compliant gateway, managing multiple payment channels within a single ecosystem.
 
Join our team as a Middle Business Analyst and make a real impact! We are looking for a sharp, proactive professional who thrives at the intersection of business and technology.
 
Requirements:

• At least 2-3 years of hands-on experience in business analysis, particularly in the fintech, financial services, or payment processing industries.
• Proven expertise in analyzing business needs and translating them into clear, actionable requirements (user stories, acceptance criteria, risk assessments, and dependency mapping).
• Strong understanding of system analysis principles, including data flows, architecture components, and API interactions.
• Solid background in Agile methodologies (JIRA, Confluence), with experience in backlog refinement, sprint planning, and documentation.
• Postman Experience: Collection Creation, Add Requests, Organize Workflows, Add Scripts.
• Exceptional analytical, problem-solving, and communication skills, with a focus on stakeholder management.
• English Upper-Intermediate with excellent written and verbal communication skills. 

Nice to Have:

• Experience with APIs, system architecture, or databases is a bonus. 

Key Responsibilities:

• Capture, analyze, and validate business requirements by working closely with internal and external stakeholders.
• Lead discovery sessions, workshops, and requirement-gathering meetings to align technical solutions with business objectives.
• Analyze third-party API documentation and create integration specifications for back-end developers.
• Maintain clear and detailed documentation, including use cases, process flows, UML diagrams, and wireframes.
• Define and document structured functional and non-functional requirements, ensuring clear prioritization based on business needs, feasibility, and risk.
• Act as a bridge between business and technology, translating business needs into technical specifications.
• Collaborate with solution architects and developers to refine system requirements and ensure technical feasibility.
• Assist in functional testing and validation to ensure that requirements are met before deployment.

What we offer:

• Competitive compensation depending on experience and skills;
• Remote-first work environment with flexible working hours;
• 20 paid vacation days annually for rest and recharge;
• 10 days of sick leave, available as needed;
• Corporate English and Spanish classes.

We are looking for a Functional / Technical Business Analyst to join a discovery and risk assessment engagement, turning a large vulnerability backlog into a structured, risk-sequenced remediation plan for a UK enterprise client.

Project: A ten-week discovery and technical assessment engagement focused on triaging and sequencing a backlog of roughly 4,000 assets and their associated findings, ahead of a structured remediation roadmap.

Responsibilities:

• Triage findings by severity and exploitability
• Apply asset criticality scoring across the estate to enable risk-based sequencing
• Define remediation options for grouped issues, including the relevant constraints
• Maintain traceability between grouped findings, affected assets, owning applications, and proposed remediation

• Distinguish confirmed findings from those requiring further validation

   

Requirements:

• 4+ years of experience analyzing vulnerability or technical debt backlogs at scale
• Experience building or applying risk-scoring or asset criticality models
• Strong structured data handling skills
• Familiarity with Qualys output, including QID and host-level analysis, is desirable
• Strong analytical mindset, able to work confidently with incomplete or conflicting source data

• Upper-Intermediate English or higher

   

What We Offer:

• Transparent strategy and thoughtful management that keep everyone aligned
• Space for personal growth and career development without limits
• A culture of continuous learning: internal courses, workshops, and English classes twice a week
• Skill up events where we share experience and stay on top of trends
• Competitive perks: flexible schedule, a strong compensation package, support for professional certifications, and generous vacation policy
• Team spirit that thrives through regular events, gatherings, and celebrations

Dataforest is looking for a Business analyst to join our team. If you're looking for a challenging project and a friendly, supportive team, you've come to the right place to send your resume.

You'll be a great fit if you have:
- 2+ years of experience in system, functional, or business analysis;
- English: Advanced and higher;
- Practical experience with key business analysis techniques and requirement management tools;
- Understanding of SDLC and agile development processes;
- Knowledge of business process modeling;
- Proficiency in identifying and translating business needs into clearly defined requirements;
- Experience in drafting functional / business / system requirement specifications;
- Experience in working with stakeholders and requirements elicitation;
- Critical thinking and problem-solving skills;

- Ability to decompose complex requirements into manageable tasks;

- Understanding of web development concepts and technologies.
- Excellent interpersonal and communication skills.

- Practical experience using modern AI tools (ChatGPT, Claude, Copilot, etc.) to accelerate requirement generation, documentation, and analysis workflows.

Would be a plus:
- Experience in using SQL;
- Experience with integration projects.

What you'll do:
- Communicating with stakeholders to identify their needs and clarify requirements;
- Analyzing, validating, grooming and documenting requirements to the projects;
- Visualizing business processes and preparing data models for the software projects;
- Advising stakeholders on the common practices and possible product solutions;
- Performing competitor and market analysis, assisting in developing product ideas;
- Communicating project vision and coordinating development with engineering teams;
- Participating in presales and estimates.

We ensure your growth with:

- Opportunity to work with the high-skilled engineering team on challenging projects;

- Interesting projects with new technologies;

- Great networking opportunities with international clients, challenging tasks;

- Building interesting projects from scratch using new technologies;

- Personal and professional development opportunities;

- Competitive salary fixed in USD;

- Paid vacation and sick leaves;

- Flexible work schedule;

- Friendly working environment with minimal hierarchy;

- Team building activities, corporate events.

We are looking for an experienced Business Analyst to join our team and contribute to innovative projects in the Blockchain and Web3 domain.

This role is a great fit for someone with a strong background in business analysis within outsourcing/software development companies who understands the fundamentals of blockchain and crypto ecosystems and is comfortable working directly with stakeholders and development teams.

Requirements

• 3+ years of experience as a Business Analyst in the software development industry, preferably within outsourcing companies.
• Solid understanding of Blockchain and Web3 fundamentals, including:
  • DeFi and NFTs;
  • Ethereum ecosystem;
  • Polkadot and Substrate-based blockchains;
  • cross-chain communication and interoperability;
  • Layer 2 (L2) infrastructure and its use cases;
  • ZK (Zero-Knowledge) technology and ZK-rollups.
• Basic understanding of cryptocurrency systems and digital assets.
• Strong experience with requirements management throughout the full SDLC.
• Hands-on experience with requirements elicitation, analysis, documentation, validation, and change management.
• Ability to translate business needs into clear and structured functional and non-functional requirements, user stories, use cases, and acceptance criteria.
• Experience working with Jira and Confluence.
• Good understanding of Agile/Scrum development methodologies.
• Strong analytical, critical-thinking, and problem-solving skills.
• Ability to communicate effectively with both technical and non-technical stakeholders.
• Ability to work independently while collaborating effectively within cross-functional teams.
• Experience participating in Presales activities, including requirements discovery, solution discussions, estimations, and preparation of project documentation.

• Upper-Intermediate (B2+) English or higher, both written and spoken.

   

  What we offer:

• Remote working format
• Flexible working hours
• Informal and friendly atmosphere
• The ability to focus on your work: a lack of bureaucracy and micromanagement
• 20 paid vacation days
• 7 paid sick leaves
• Education reimbursement

Recruitment process: Recruitment interview - Technical interview
 

We are looking for a Functional / Technical Business Analyst to join a discovery and risk assessment engagement, turning a large vulnerability backlog into a structured, risk-sequenced remediation plan for a UK enterprise client.

Project: A ten-week discovery and technical assessment engagement focused on triaging and sequencing a backlog of roughly 4,000 assets and their associated findings, ahead of a structured remediation roadmap.

Responsibilities:

• Triage findings by severity and exploitability
• Apply asset criticality scoring across the estate to enable risk-based sequencing
• Define remediation options for grouped issues, including the relevant constraints
• Maintain traceability between grouped findings, affected assets, owning applications, and proposed remediation

• Distinguish confirmed findings from those requiring further validation

   

Requirements:

• 4+ years of experience analyzing vulnerability or technical debt backlogs at scale
• Experience building or applying risk-scoring or asset criticality models
• Strong structured data handling skills
• Familiarity with Qualys output, including QID and host-level analysis, is desirable
• Strong analytical mindset, able to work confidently with incomplete or conflicting source data

• Upper-Intermediate English or higher

   

What We Offer:

• Transparent strategy and thoughtful management that keep everyone aligned
• Space for personal growth and career development without limits
• A culture of continuous learning: internal courses, workshops, and English classes twice a week
• Skill up events where we share experience and stay on top of trends
• Competitive perks: flexible schedule, a strong compensation package, support for professional certifications, and generous vacation policy
• Team spirit that thrives through regular events, gatherings, and celebrations

Numerical Technologies Ltd is a leading provider of custom software solutions and services specializing in risk, limits, and regulatory capital. Right now, we are looking for a Senior Business Analyst to join our team.

Project: Modernization of an investment management platform, transforming legacy portfolio and trading systems into a modern, scalable solution while maintaining business continuity.

What you will be doing:

• Analyze and document business processes across portfolio management, trade lifecycle, and fund accounting workflows.
• Collaborate with cross-functional teams to support a large-scale modernization program.
• Gather and translate business needs into functional requirements, user stories, and acceptance criteria.
• Create and maintain process maps, data mappings, impact assessments, and transformation documentation.
• Support integration testing, business validation, and migration readiness activities.
• Prepare executive-ready documentation, decision logs, and stakeholder sign-off materials.

What we are looking for:

• 5+ years of experience as a Business Analyst in complex enterprise environments.
• Strong experience in Asset, Investment and Portfolio Management, Capital Markets, or Financial Services domains.
• Solid understanding of portfolio workflows, trade lifecycle, fund accounting, and investment operations.
• Proven track record in legacy modernization, digital transformation, or platform migration initiatives.
• Strong requirements engineering skills, including functional requirements, user stories, and acceptance criteria.
• Ability to create process maps, workflow diagrams, data flows, and business documentation.
• Good understanding of REST APIs, JSON, relational databases, and system integrations.
• Experience analyzing legacy systems and extracting business rules from technical documentation, SQL, or database objects.
• Strong stakeholder management, facilitation, and communication skills.
• Experience working in Agile, cross-functional teams.
• Upper-intermediate level of English or above.

What we offer:

• Competitive compensation depending on experience and skills.
• Regular assessments and salary reviews.
• Paid personal days.
• Mental health support program.
• Language classes.
• Flexible working schedule.

We are looking for a Tender / Bid Manager to join our team and take ownership of finding and managing new business opportunities through RFPs, RFQs, tenders, and other procurement opportunities in the U.S. market.

The main focus of this role is to identify relevant opportunities, analyze requirements, determine whether we are a good fit, and coordinate the preparation and submission of competitive technical and commercial proposals together with our internal team.

What we are looking for

• 2+ years of experience in Project Management, Business Analysis, Presales, Business Development, or a related role in IT.
• Practical experience working with RFP, RFQ, RFI, or tender documentation.
• Experience analyzing requirements and assessing whether an opportunity is worth pursuing.
• Strong organizational and project coordination skills.
• Strong written and verbal communication skills.
• Excellent attention to detail and ability to work with complex documentation.
• Strong analytical and structured thinking.

• English — at least B2+

   

Will be a strong plus

• Will be a strong plus
• Background in U.S. government procurement or work with public-sector clients.
• Familiarity with U.S. federal RFPs and procurement platforms.
• Background in IT outsourcing, software development, or technology companies.
• A background in Business Analysis, Project Management, Presales, or Business Development.
• Ability to prepare and present demos, PoCs, or solution concepts.

• Ability to support projects from proposal/award through delivery.

   

Location

U.S. or Canada

Remote position.

What you will do

RFP & Opportunity Research

• Monitor U.S. government procurement platforms and other relevant sources to identify suitable RFPs, RFQs, RFIs, and IT opportunities.
• Research and qualify potential opportunities based on our expertise, capabilities, previous experience, and available resources.
• Analyze RFP documentation, including scope of work, technical and business requirements, eligibility criteria, deadlines, and evaluation criteria.
• Assess whether the company meets the requirements and make Go / No-Go recommendations.
• Identify potential risks, gaps, and requirements that need clarification before submission.

• Maintain a structured pipeline of relevant opportunities and track their status and deadlines.

   

Proposal & Bid Management

• Coordinate the RFP response process from qualification through final submission, working closely with cross-functional teams throughout the process.
• Develop proposal plans, timelines, and internal deadlines in collaboration with the relevant team members.
• Work collaboratively with developers, designers, QA, PMs, technical specialists, and management to prepare proposals and ensure all requirements are addressed.
• Analyze and structure customer requirements into clear high-level functions and areas, helping the internal team understand the scope and key expectations. 
• Collect and structure the necessary technical, commercial, and company information.
• Coordinate the preparation of technical and commercial proposals, presentations, case studies, and other required documentation.
• Ensure that all requirements are addressed and that submissions are complete, accurate, and delivered on time.

• Analyze won and lost opportunities and provide insights that can improve future bid strategy.

   

Solution & Demo Preparation

• Work with the technical team to develop the proposed solution based on the customer's requirements.
• Coordinate the preparation of demos, prototypes, or proof-of-concepts when required.
• Help structure the company's vision and proposed approach for the customer.
• Prepare presentation materials and executive summaries.

• Participate in customer meetings, clarification sessions, and proposal presentations together with technical and management representatives.

   

Project Management - Plus / Potential Growth Area

Our primary focus for this role is RFP and Bid Management. However, experience in Project Management or Business Analysis will be a strong advantage. In case of a successful bid, there may be an opportunity to continue working with the project, supporting or taking ownership of its delivery together with the team.

This means the role can potentially grow from opportunity identification and proposal management into project delivery and client management.

Why join us?

• Work with U.S. government and enterprise technology opportunities.
• Have a direct impact on the company's business development and growth.
• Work closely with experienced technical and management teams.
• Have a high level of ownership and autonomy.