Jobs Business Analyst

Your future responsibilities:

• Collaborate with business owners to clarify their requirements for new or enhanced business processes/products
• Identify and document key business processes/workflows
• Prepare specification documents for approved decisions
• Develop a system level view to ensure consistency in requirements
• Facilitate the alignment of end user requirements with system capabilities
• Explore integration points with external/internal systems and help development teams with integration
• Collaborate with development teams to understand architecture implications for business decisions

Your skills and experience:

• 3+ years of relevant professional experience in the financial/banking industry, preferably in Product management
• Experience of working as Business Analysis, System Analysis in Agile environment (Scrum framework)
• Requirements modeling and elicitation (backlog management, clarification to the team)
• Excellent analytical skills, ability to design/describe data flow/sequence diagrams and business processes
• Facilitating Product Backlog Refinements, presenting logic, business rules to the team, Dependency mapping
• Requirements clarification to the team
• Maintaining the dependency map and the traceability matrix.
• Experience in API specification, web-services and integration scenarios (including data flow & logic of components for integration
• Strong problem solving skills, attention to details and result-oriented mindset
• English level — Intermediate (or higher)

We offer what matters most to you:

• Competitive salary: we guarantee a stable income and annual bonuses for your personal contribution. Additionally, we have a referral program for attracting new colleagues to Raiffeisen Bank.
• Social package: official employment, 28 days of paid leave, additional “maternity leave” for fathers, and financial assistance for parents at the birth of children.
• Comfortable working conditions: the possibility of a hybrid work format, offices equipped with shelters and generators, provision of modern equipment.
• Wellbeing program: all employees have access to health insurance from the first working day; consultations with a psychologist, nutritionist or lawyer; discount programs for sports and shopping; family days for children and adults; massage in the office.
• Training and development: access to over 130 online educational resources; corporate training programs in CX, Data, IT Security, Leadership, Agile. Corporate library and English lessons.
• Cool team: our colleagues are a community where curiosity, talent and innovation are welcomed. We support each other, learn together and grow. You can find like-minded people in more than 15 professional communities, reading or sports clubs.
• Career opportunities: we encourage advancement within the bank between functions.
• Support program for defenders: we keep jobs and pay the average salary to mobilized people. We have a support program for veterans, and the Bank’s veteran community is developing. We are working to raise awareness among managers and teams about veterans’ return to civilian life. Raiffeisen Bank is recognized as one of the best employers for veterans (Forbes)

Why Raiffeisen Bank?

• Our main value is people, and we support and recognize them, educate them and involve them in changes. Join Raif’s team because for us YOU matter!
• One of the largest lenders to the economy and agricultural business among private banks
• Recognized as the best employer by EY, Forbes, Randstad, Franklin Covey, and Delo.UA
• The largest humanitarian aid donor among banks (Ukrainian Red Cross, UNITED24, Superhumans, СМІЛИВІ)
• One of the largest IT product teams among the country’s banks. One of the largest taxpayers in Ukraine, 6.6 billion UAH were paid in taxes in 2023.

Opportunities for Everyone:

• Rife is guided by principles that focus on people and their development, with 5,500 employees and more than 2.7 million customers at the center of attention
• We support the principles of diversity, equality and inclusiveness
• We are open to hiring veterans and people with disabilities and are ready to adapt the work environment to your special needs
• We cooperate with students and older people, creating conditions for growth at any career stage

Want to learn more? — Follow us on social media:

Facebook, Instagram, LinkedIn

______________________________________________________________________

Твої майбутні обов’язки: 

• Співпрацювати з власниками бізнесу для уточнення їхніх вимог до нових або вдосконалених бізнес-процесів/продуктів
• Визначати та документувати ключові бізнес-процеси/робочі процеси
• Підготовлювати специфікації для затверджених рішень
• Розробляти системний підхід для забезпечення узгодженості вимог
• Сприяти узгодженню вимог кінцевих користувачів із можливостями системи
• Досліджувати точки інтеграції із зовнішніми/внутрішніми системами та допомагати командам розробників з інтеграцією
• Співпрацювати з командами розробників для розуміння впливу архітектури на бізнес-рішення

Твій досвід та навички:

• 3+ роки відповідного професійного досвіду у фінансовій/банківській галузі, бажано в управлінні продуктами
• Досвід роботи бізнес-аналітиком, системним аналітиком у Agile-середовищі (Scrum framework)
• Моделювання та виявлення вимог (управління беклогом, роз'яснення команді)
• Відмінні аналітичні навички, здатність розробляти/описувати діаграми потоків/послідовностей даних та бізнес-процеси
• Сприяння уточненню беклогу продукту, представлення логіки, бізнес-правил команді, картування залежностей
• Роз'яснення вимог команді
• Ведення карти залежностей та матриці відстеження.
• Досвід роботи зі специфікацією API, веб-сервісами та сценаріями інтеграції (включаючи потік даних та логіку компонентів для інтеграції)
• Сильні навички вирішення проблем, увага до деталей та орієнтований на результат спосіб мислення
• Рівень англійської мови — середній (або вище)

Пропонуємо те, що має значення саме для тебе:  

• Конкурентна заробітна плата: гарантуємо стабільний дохід та річні бонуси за твій особистий внесок. Додатково, у нас діє реферальна програма винагороди за залучення нових колег до Райффайзен Банку.  
• Соціальний пакет: офіційне працевлаштування, 28 днів оплачуваної відпустки, додатковий «декрет» для татусів, та матеріальна допомога для батьків при народженні дітей.  
• Комфортні умови праці: можливість гібридного формату роботи, офіси забезпеченні укриттями та генераторами, забезпечення сучасною технікою. 
• Wellbeing програма: для всіх співробітників доступні медичне страхування з першого робочого дня; консультації психолога, нутриціолога чи юриста; дисконт програми на спорт та покупки; family days для дітей та дорослих; масаж в офісі.  
• Навчання та розвиток: доступ до понад 130 навчальних онлайн-ресурсів; корпоративні навчальні програми з CX, Data, IT Security, Лідерства, Agile. Корпоративна бібліотека та уроки англійської.  
• Крута команда: наші колеги – це спільнота, де вітаються допитливість, талант та інновації. Ми підтримуємо один одного, вчимося разом та зростаємо. Ти можеш знайти однодумців у понад 15-ти професійних ком’юніті, читацькому чи спортивному клубах.  
• Кар'єрні можливості: ми заохочуємо просування всередині банку між функціями. 
• Інновації та технології. Infrastructure: AWS, Kubernetes, Docker, GitHub, GitHub actions, ArgoCD, Prometheus, Victoria, Vault, OpenTelemetry, ElasticSearch, Crossplain, Grafana. Languages: Java (main), Python (data), Go(infra,security), Swift (IOS), Kotlin (Andorid). Datastores: Sql-Oracle, PgSql, MsSql, Sybase. Data management: Kafka, AirFlow, Spark, Flink. 
• Програма підтримки захисників і захисниць: ми зберігаємо робочі місця та виплачуємо середню заробітну плату мобілізованим. Для ветеранів та ветеранок у нас діє програма підтримки, розвивається ветеранська спільнота Банку. Ми працюємо над підвищенням обізнаності керівників та команд з питань повернення ветеранів до цивільного життя. Райффайзен Банк відзначений як один з найкращих роботодавців для ветеранів (Forbes).

Чому Райффайзен Банк?  

 Наша головна цінність - люди і ми даємо їм підтримку і визнання, навчаємо, залучаємо до змін. Приєднуйся до команди Райфу, адже для нас ТИ маєш значення!  

• Один із найбільших кредиторів економіки та аграрного бізнесу серед приватних банків  
• Визнаний найкращим працедавцем за версіями EY, Forbes, Randstad, Franklin Covey, Delo.UA  
• Найбільший донор гуманітарної допомоги серед банків (Червоний Хрест України, UNITED24, Superhumans, СМІЛИВІ)  
• Одна з найбільших ІТ-продуктових команд серед банків країни  
• Один із найбільших платників податків в Україні, за 2023 рік було сплачено 6,6 млрд гривень 

Можливості для всіх:  

• Райф керується принципами, що фокусуються на людині та її розвитку, у центрі уваги 5 500 співробітників та понад 2,7 мільйони клієнтів   
• Підтримуємо принципи різноманіття, рівності та інклюзивності
• Ми відкриті до найму ветеранів і людей з інвалідністю та готові адаптувати робоче середовище під ваші особливі потреби
• Співпрацюємо зі студентами та людьми старшого віку, створюючи умови для зростання на будь-якому етапі кар’єри

В Райфі ти маєш значення!  

Бажаєш дізнатися більше? – Підписуйся на нас у соц.мережах: Facebook, Instagram, LinkedIn  

Your future responsibilities:

• Apply knowledge of the Software Development Life Cycle (SDLC) throughout the product development process.
• Prepare and maintain project documentation in accordance with project management methodologies such as Scrum and Waterfall.
• Gather, analyze, document, and manage business and functional requirements, including defining priorities and scope boundaries.
• Collaborate with stakeholders to elicit, clarify, and refine requirements.
• Support solution design and implementation within microservices and event-driven architectures.
• Define and document integration requirements involving REST APIs, Kafka, XML, and JSON.
• Use Jira and Confluence to manage requirements, documentation, and team workflows.
• Perform data analysis and validation using SQL and database management tools such as PL/SQL Developer and pgAdmin.
• Model and document business processes using BPMN and interaction flows using Sequence Diagrams.
• Cooperate with business and technical teams to ensure successful solution delivery.
• Contribute to initiatives related to banking operations and process improvements.
• Apply knowledge of the NBU Chart of Accounts when analyzing and documenting banking-related requirements.

Your experience and skills:

• Experience in gathering, analyzing, and documenting software requirements.
• Ability to collaborate effectively with business stakeholders to elicit and clarify requirements for new or enhanced business processes and products.
• Experience in preparing specification and functional documentation for approved solutions.
• Strong understanding of requirements management practices and approaches to ensuring consistency and traceability of requirements.
• Ability to align business and end-user needs with system capabilities and technical constraints.
• Experience in analyzing integration points between internal and external systems.
• Ability to support development teams during system integration activities.
• Understanding of software architecture concepts and the ability to assess the impact of architectural decisions on business solutions.
• Strong communication and stakeholder management skills, with the ability to bridge business and technical teams.

We offer what matters most to you:

• Competitive salary: we guarantee a stable income and annual bonuses for your personal contribution. Additionally, we have a referral reward program for attracting new colleagues to Raiffeisen Bank
• Social package: official employment, 28 days of paid leave, additional “maternity leave” for fathers, and financial assistance for parents upon the birth of children
• Comfortable working conditions: the possibility of a hybrid work format, offices equipped with shelters and generators, provision with modern equipment
• Wellbeing program: all employees have access to medical insurance from the first working day; consultations with a psychologist, nutritionist or lawyer; discount program for sports and shopping; family days for children and adults; massage in the office
• Learning and development: access to over 130 online educational resources; corporate training programs, online library, mentoring program
• A great team: our colleagues are a community where curiosity, talent and innovation are welcomed. We support each other, learn together and grow. You can find like-minded people in over 15 professional communities, reading or sports clubs
• Career opportunities: we encourage advancement within the bank between functions
• Innovation and technology. Infrastructure: AWS, Kubernetes, Docker, GitHub, GitHub actions, ArgoCD, Prometheus, Victoria, Vault, OpenTelemetry, ElasticSearch, Crossplain, Grafana. Languages: Java (main), Python (data), Go (infra, security), Swift (IOS), Kotlin (Andorid)Datastores: Sql-Oracle, PgSql, MsSql, Sybase. Data management: Kafka, AirFlow, Spark, Flink, we develop expertise in AI and actively integrate it into processes
• Support program for defenders: we preserve jobs and pay the average salary to mobilized people. We have a support program for veterans, and the Bank’s veteran community is developing. We are working to raise awareness among managers and teams on the issues of veterans’ return to civilian life. Raiffeisen Bank is recognized as one of the best employers for veterans (Forbes)

Why Raiffeisen Bank?

• Our main value is people, and we support and recognize them, educate them and involve them in changes. Join Raif’s team because for us YOU matter!
• One of the largest lenders to the economy and agricultural business among private banks
• Recognized as the best employer by EY, Forbes, Randstad, Franklin Covey, and Delo.UA
• The largest humanitarian aid donor among banks (Ukrainian Red Cross, UNITED24, Superhumans, СМІЛИВІ)
• One of the largest IT product teams among the country’s banks. • One of the largest taxpayers in Ukraine; 6.6 billion UAH were paid in taxes in 2023.

Opportunities for Everyone:

• Raif is guided by principles that focus on people and their development, with 5,500 employees and more than 2.7 million customers at the center of attention
• We support the principles of diversity, equality and inclusiveness
• We are open to hiring veterans and people with disabilities and are ready to adapt the work environment to your special needs
• We cooperate with students and older people, creating conditions for growth at any career stage

You matter at Raif!

Want to learn more? Follow us on social media:

Facebook, Instagram, LinkedIn

__________________________________________________________________________________________

Райффайзен Банк — найбільший український банк з іноземним капіталом. Більше 30 років ми створюємо та вибудовуємо банківську систему нашої держави.

У Райфі працює понад 5 тисяч співробітників, серед них одна із найбільших продуктових ІТ-команд, що налічує 900+ фахівців. Щодня пліч-о-пліч ми працюємо, щоб більш ніж 2,5 мільйона наших клієнтів могли отримати якісне обслуговування, користуватися продуктами і сервісами банку, розвивати бізнес, адже ми #Разом_з_Україною. 

Твої майбутні обов’язки: 

• Збирати, аналізувати та документувати вимоги до програмного забезпечення.
• Співпрацювати з бізнес-замовниками для виявлення та уточнення вимог до нових або вдосконалених бізнес-процесів і продуктів.
• Готувати специфікаційні документи для погоджених рішень.
• Забезпечувати системний підхід до управління вимогами та їх узгодженості.
• Сприяти узгодженню потреб кінцевих користувачів із можливостями інформаційних систем.
• Аналізувати точки інтеграції з внутрішніми та зовнішніми системами та підтримувати команди розробки під час реалізації інтеграцій.
• Тісно співпрацювати з командами розробки для оцінки впливу архітектурних рішень на бізнес-процеси та продукти.

Твій досвід та навички:

• Розуміння процесу та етапів життєвого циклу розробки програмного забезпечення (SDLC).
• Знання методологій управління проєктами (Scrum, Waterfall) та досвід підготовки документації відповідно до обраної методології.
• Розуміння принципів збору, аналізу та управління вимогами, включаючи типи вимог, методи їх виявлення, визначення меж предметної області та пріоритизацію.
• Знання принципів мікросервісної та подійно орієнтованої архітектури.
• Розуміння форматів обміну даними (XML, JSON).
• Знання принципів інтеграції та взаємодії із зовнішніми системами за допомогою REST API та Kafka.
• Практичний досвід використання Jira та Confluence для управління завданнями та документацією.
• Навички роботи з базами даних та використання SQL (PL/SQL Developer, pgAdmin).
• Досвід опису та моделювання бізнес-процесів за допомогою BPMN.
• Навички створення та аналізу діаграм взаємодії (Sequence Diagrams).

Буде перевагою:

• Досвід роботи в банківській сфері, зокрема в напрямку обслуговування активних операцій.
• Розуміння плану рахунків НБУ

Пропонуємо те, що має значення саме для тебе: 

• Конкурентна заробітна плата: гарантуємо стабільний дохід та річні бонуси за твій особистий внесок. Додатково, у нас діє реферальна програма винагороди за залучення нових колег до Райффайзен Банку
• Соціальний пакет: офіційне працевлаштування, 28 днів оплачуваної відпустки, додатковий “декрет” для татусів, та матеріальна допомога для батьків при народженні дітей
• Комфортні умови праці: можливість гібридного формату роботи, офіси забезпеченні укриттями та генераторами, забезпечення сучасною технікою
• Wellbeing програма: для всіх співробітників доступні медичне страхування з першого робочого дня; консультації психолога, нутриціолога чи юриста; дисконт програми на спорт та покупки; family days для дітей та дорослих; масаж в офісі
• Навчання та розвиток: доступ до понад 130 навчальних онлайн-ресурсів; корпоративні навчальні програми, онлайн бібліотека, програма менторства
• Крута команда: наші колеги — це спільнота, де вітаються допитливість, талант та інновації. Ми підтримуємо один одного, вчимося разом та зростаємо. Ти можеш знайти однодумців у понад 15-ти професійних ком’юніті, читацькому чи спортивному клубах
• Кар’єрні можливості: ми заохочуємо просування всередині банку між функціями
• Інновації та технології. Infrastructure: AWS, Kubernetes, Docker, GitHub, GitHub actions, ArgoCD, Prometheus, Victoria, Vault, OpenTelemetry, ElasticSearch, Crossplain, Grafana. Languages: Java (main), Python (data), Go(infra,security), Swift (IOS), Kotlin (Andorid) Datastores: Sql-Oracle, PgSql, MsSql, Sybase. Data management: Kafka, AirFlow, Spark, Flink, розвиваємо експертизу в AI та активно інтегруємо в процеси
• Програма підтримки захисників і захисниць: ми зберігаємо робочі місця та виплачуємо середню заробітну плату мобілізованим. Для ветеранів та ветеранок у нас діє програма підтримки, розвивається ветеранська спільнота Банку. Ми працюємо над підвищенням обізнаності керівників та команд з питань повернення ветеранів до цивільного життя. Райффайзен Банк відзначений як один з найкращих роботодавців для ветеранів (Forbes)

Чому Райффайзен Банк? 

Наша головна цінність — люди і ми даємо їм підтримку і визнання, навчаємо, залучаємо до змін. Приєднуйся до команди Райфу, адже для нас ТИ маєш значення! 

• Один із найбільших кредиторів економіки та аграрного бізнесу серед приватних банків 
• Визнаний найкращим працедавцем за версіями EY, Forbes, Randstad, Franklin Covey, Delo.UA 
• Найбільший донор гуманітарної допомоги серед банків (Червоний Хрест України, UNITED24, Superhumans, СМІЛИВІ) 
• Одна з найбільших ІТ-продуктових команд серед банків країни 
• Один із найбільших платників податків в Україні, за 2023 рік було сплачено 6,6 млрд гривень

Можливості для всіх: 

• Райф керується принципами, що фокусуються на людині та її розвитку, у центрі уваги 5 500 співробітників та понад 2,7 мільйони клієнтів  
• Підтримуємо принципи різноманіття, рівності та інклюзивності
• Ми відкриті до найму ветеранів і людей з інвалідністю та готові адаптувати робоче середовище під ваші особливі потреби
• Співпрацюємо зі студентами та людьми старшого віку, створюючи умови для зростання на будь-якому етапі кар’єри

В Райфі ти маєш значення! 

We are hiring on behalf of our client, a fast-growing FinTech company operating VASP and crypto exchange platforms across Asia, Europe, and Canada.

This is a senior leadership opportunity for an experienced risk professional who understands real payments, global acquiring, fraud prevention, and payment optimization.

If you have experience with multi-PSP / multi-MID environments, chargeback management, and payment risk strategy, this role offers the opportunity to make a direct commercial impact within a global payments ecosystem.

What You’ll Be Doing

• Lead and enhance the company’s global Risk Management Framework
• Monitor and optimize payment flows, approval ratios, and cascading logic
• Manage fraud prevention systems, chargebacks, and dispute processes
• Ensure compliance with Visa & Mastercard monitoring programs
• Work closely with international PSPs, acquirers, and banking partners
• Analyze fraud trends and transactional risks using data-driven insights
• Develop dashboards, reporting structures, and risk analytics
• Lead and mentor a team of Risk & Chargeback Analysts
• Collaborate cross-functionally with Finance, Tech, BI, and Operations teams

What We’re Looking For

• 3+ years of experience in Risk, Fraud Prevention, Payments, or FinTech
• Strong understanding of multi-PSP / multi-MID infrastructures
• Experience with chargeback management and fraud monitoring tools (Ethoca, Verifi, etc.)
• Knowledge of Visa & Mastercard compliance programs
• Strong analytical skills with experience using Excel and Power BI
• Ability to work in a fast-paced, global environment

Why Join?

• Work within an international FinTech and Crypto payments environment
• Be directly involved in payment optimization and revenue growth
• Collaborate with global PSPs, banks, and acquiring partners
• Lead impactful risk initiatives across multiple jurisdictions
• Join a fast-moving, data-driven organization with strong growth potential

If you're passionate about payments, fraud prevention, and risk strategy, we’d love to hear from you.

Senior Business Analyst

About

Good software should make complicated things feel simple. 

That's what we do at ClassOwl: we take the everyday chaos of running a school and turn it into one clean platform that teachers, students, parents and admins actually love. Now we need a Business Analyst who sees a tangled process and wants to bring order to it.

We encourage you to apply if you are an agile, smart, proactive, and intellectually curious person who loves building complex systems while keeping them inherently simple.

You will work with our Business stakeholders and customers, collecting and refining requirements while still being able to make decisions independently. You will collaborate fluently in German and in English, and derive correct insights into user behavior.

Requirements

• At least 4 years in a Business Analyst role
• Extensive theoretical and working knowledge of BA methodologies and tools
• Be able to write very well-structured and detailed user stories in the rule-oriented format
• Possess strong interpersonal skills and comprehensive experience working in a team with a complex stakeholder structure
• Experience creating well-organized documentation and diagramming complex flows
• Familiarity with Relational Databases to be able to understand complex data structures and identify necessary changes
• Bachelor’s degree; Master’s degree preferred
• Experience supporting a diverse set of customers or stakeholders simultaneously
• Ability to use AI tools to work faster, without compromising the quality of requirements
• Fluent German; English

Would Be a Plus

• Experience as a Business Analyst in the Education domain is an advantage
• Familiarity with Mobile platforms

What Will You Do

• Proactively work with stakeholders to identify business, solution (functional, non-functional), transition requirements, and business rules
• Analyze the current state (As-Is) as well as impact analysis (To-Be) and identify gaps
• Based on the analysis, be able to come up and suggest different approaches to business decisions
• Thoroughly polish user stories to cover every little detail to minimize product defects
• Prepare or modify existing BPMN diagrams to supplement user stories, specifications, and change requests
• Prepare user stories / change requests, work with the Engineering team and Designer during the delivery process to clarify the goal, requirements, corner-case scenarios, relevant test cases, etc.
• Bring structure and clarity to an existing backlog; and document implemented features

Requirements

• Experience: 4+ years as a Business Analyst, preferably in the iGaming or payments industry.
• Experience working with Atlassian stack tools (Jira, Confluence).
• Ability to present information clearly, logically, and consistently.
• Strong analytical and problem-solving skills, with a proven track record of delivering actionable insights and solutions.
• Understanding documentation standards.
• Proficiency in requirement gathering (in the form of user stories, use cases, and other relevant formats), process mapping(UML, BPMN), and documentation(including requirements specifications, user manuals, and maintenance guides).

Will be plus

• Experience with payment method integrations and understanding of the payment process.
• Understanding REST API, JSON;

Responsibilities

• Analysis of the gathered requirements and expectations and creation of requirements specifications (in the form of a user story).
• Supporting needs in requirements management during the whole project life cycle.
• Interaction with key stakeholders to gather and analyze business requirements, consulting them on opportunities and risks.
• Providing information and consulting about products’ features, relations and interactions to any stakeholder on demand.
• Monitoring and analysis of projects implementation, delivery and operation with feedback for improvements.
• Review and approve the user stories in collaboration with project managers and key technical specialists.
• Presentation of the user stories to the team, their clarification of incomprehensible and controversial points, and their updating and change as a result of discussion with the team.
• Ownership and detailed understanding of the features and functions of products and applications from the area of ​​responsibility. This knowledge usage to identify opportunities and threats for new requirements.

• Development and maintenance of documentation in accordance with standards and requirements.

   

Our stack
Confluence; Jira; Draw.io; Miro; Figma; UML, BPMN notation.

Benefits

• An exciting and challenging job in a fast-growing business groups, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and more
• Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed
• Beautiful offices in Warsaw, Limassol, Kyiv, Almaty, Yerevan — work remotely or on-site with comfort and enjoy the opportunity to build a network of connections with professionals day by day
• Modern corporate equipment based on macOS or Windows and additional equipment are provided
• Paid vacations, sick leave, personal events days, days off
• ️Corporate health insurance program for your well-being
  Referral program — enjoy cooperation with your colleagues and get the bonus
• Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences
• Rewards program for mentoring and coaching colleagues
• Free internal English courses
• Yoga classes to help you stay active and energized
• In-house Travel Service
• Multiple internal activities: online platform for employees with quests, gamification, presents and news, RedCore clubs for movie / book / pets lovers, special office days dedicated to holidays
• Corporate events, team buildings

We are looking for a Senior Business Analyst to join a large-scale business transformation and modernization initiative for a formal, structured financial institution. This is a deeply embedded, client-facing role: you will sit at the intersection of business stakeholders, the UX team, and multiple technical teams, translating stakeholder needs into feasible, well-scoped requirements.

Responsibilities

• Work directly with client stakeholders across many departments to elicit, understand, and document their needs.
• Define and map current state vs. future state processes as part of a major modernization effort.
• Plan and run workshops and working sessions with stakeholders, including on-site sessions.
• Liaise between business stakeholders and technical teams - including a third-party team responsible for maintaining and upgrading the back end and the in-house implementation team responsible for the front end - to validate that requested changes are feasible, within capability, and minimize changes to the back end.
• Assess, at a directional level, whether a requested change is likely to be a large or small technical lift, and communicate that to the technical teams for discussion.

Requirements

• Experience: 5+ years of Business Analyst experience on digital products or software delivery teams, with client-facing responsibilities - comfortable operating as an embedded resource on the client side.
• Corporate & financial background: Experience with formal, structured, corporate-style organizations - preferably a banking or financial institution - and at ease stepping into that kind of environment.
• Transformation experience: Hands-on work on modernization or business transformation initiatives involving complex enterprise software - including current-state/future-state definition and navigating multiple stakeholders and user archetypes.
• Technical fluency: Enough technical understanding to gauge whether a change is a large or small lift and to hold your own in conversations with engineering teams.
• Requirements mastery: You consistently produce requirements that reduce ambiguity and rework - clear stories, strong acceptance criteria, and well-documented rules and flows.
• Delivery fluency: Comfortable in Agile environments (Scrum/Kanban); experienced supporting refinement, sprint planning, demos, and iterative releases.
• Analytical mindset: Strong problem decomposition, structured thinking, and the ability to use data/metrics to clarify decisions and measure outcomes.
• English proficiency: Excellent written and spoken English - comfortable leading workshops, documenting decisions and requirements, and communicating delivery tradeoffs with senior stakeholders.
• Tooling familiarity: Jira and Confluence, AI and collaboration tools, comfort working alongside UX systems (e.g., Figma prototypes).
• Time zone alignment: Able to work with meaningful overlap in European & US hours.
• Travel: Willingness to travel to Jeddah, Saudi Arabia up to four times per year (roughly quarterly) for on-site workshops and sessions.

Strong Pluses / Nice to Have

• Experience with a multilateral development bank (MDB) or another financial institution.
• Prior consulting or professional services background (e.g., a formalized professional services firm).
• SAP exposure - experience on a project that was SAP-related or SAP-adjacent (the client environment involves SAP HANA and a Fiori front end, with a new front end being designed in React); direct hands-on SAP work is not required.
• Cultural familiarity with Saudi Arabia or the Middle East - through language, heritage, or past work experience in the region.
• Arabic language skills.

GlenFlow is an international Venture Studio that creates and scales technology companies across AI, enterprise software, automation, and emerging industries. We identify high-potential market opportunities, validate business ideas, and transform them into venture-backed companies.

We are looking for a proficient Venture Analyst to become one of the first members of our venture creation team. You will research industries, identify venture opportunities, validate business ideas, and help design new companies from concept to investment readiness.

Your Responsibilities

1. Market Research

Research global industries, technology trends, customer problems, and high-potential market opportunities.

2. Venture Analysis

Evaluate market size, competitive landscape, business models, commercial potential, technology readiness, and venture-scale opportunities.

3. Customer Validation

Conduct and analyze interviews with English-speaking B2B customers, validate assumptions, and refine venture concepts.

4. Investment Preparation

Prepare investment memos, market analyses, financial models, and present recommendations in English to the internal investment committee.

5. Venture Methodology

Build a repeatable research framework, standardize venture evaluation, and contribute to the firm’s venture creation methodology.

Core Competencies

 • You can identify attractive industries and discover venture-scale market opportunities.

 • You can evaluate market size, competition, customer demand, unit economics, and commercial viability.

 • You can conduct industry research, develop business cases, and prepare investment-grade investment memos in English.

 • You can validate business ideas through structured customer interviews and market analysis.

 • You can recommend whether to launch or reject a venture opportunity based on evidence, market potential, and commercial feasibility.

Preferred Background

Candidates may come from one or more of the following backgrounds:

 • Strategy Consulting (McKinsey, BCG, Bain, Big Four Strategy, or boutique consulting firms)

 • Venture Capital, Private Equity, Corporate Development, or Investment Analysis

 • Product Management or Product Strategy in B2B SaaS, AI, Enterprise Software, or Robotics

 • Founder, Founder Associate, Startup Operator, or Innovation Lead with experience launching new products or businesses

About us:
Devlight is the AI partner for companies moving from manual work to intelligent operations.
We design and build AI agents, intelligent workflows, and product experiences that reduce manual effort, improve decision-making, and strengthen customer experience.
Built on a decade of delivering digital products used by millions, we bring product discipline to AI, designing systems that teams can operate, trust, and improve over time.
Our clients: Nova Poshta, Sense Bank, Aurora, OKWINE, NOVUS, VARUS, BROCARD, Dnipro-M, and many others.

About the role:

This is a role for an analyst who likes variety. You’ll work across several client projects in different domains – fintech, retail, energy, residential-living apps, and whatever’s next. Some are still in pre-sale and discovery; others are deep in delivery. The work keeps changing, and so does what you pick up along the way.

We’re an AI-forward team, and we look for analysts who think the same way – using AI to draft faster, decompose smarter, and free up time for the thinking that actually matters.
 

Your future responsibilities:

• Run discovery sessions and workshops with clients and their stakeholders, asking the questions that surface what they really need
• Decompose epics into features and write clear, testable acceptance criteria
• Spec behavior across mobile, web, and admin/CMS – app states, offline/sync, deep links, content management, and what the user sees when data is missing or loading
• Spec integrations end to end – how external systems connect, what data maps where, and how the app behaves when they’re slow or down
• Think through edge cases, fallbacks, and dependencies – not just the happy path
• Model flows visually so the team aligns fast – BPMN, UML, sequence, flow diagrams
• Pick up existing products and work out how they’re built before reshaping them
• Partner with the PM, architect, designer, and dev team to take a feature from idea to build, and stay with it through testing and release
• Coordinate with external vendors and client-side teams when integrations or shared systems are involved
• Keep requirements traceable and version-controlled – Git for the team, Confluence for the client, Jira for tracking

Your professional qualities:

This is a role for someone who enjoys both sides – the analysis and the technical depth. You’re as comfortable defining an API contract as you are running a client workshop.

• 2–4 years as a System or Business Analyst, with hands-on experience writing technical requirements
• You write feature specs a developer can build from without guessing – structured and complete, with clear acceptance criteria, data dictionaries, and field-mapping tables
• REST APIs and JSON are familiar ground – you read OpenAPI/Swagger and define contracts, not just consume them
• You think about the unhappy paths too – error states, fallbacks, validation logic
• You’re confident with diagrams: BPMN, UML, sequence, flow
• Systems thinking comes naturally – you spot edge cases and dependencies early
• You’re comfortable analyzing an existing system from the outside – reading its behavior, integrations, and data flows when documentation is thin
• You’re comfortable owning your requirements end to end
• B2+ English for client conversations

Nice to have: 

• Payment & billing logic – checkout, subscriptions, provider integrations
• Subscription & wallet-style flows – recurring billing, shared or pooled balances
• Notifications & messaging – push, in-app, email/SMS triggers and timing
• Privacy & data handling – GDPR basics, consent, PII
• Localization & multi-language flows
• Product analytics – GA, Amplitude, or Firebase event design
• SQL for hands-on data checks
• AI tools already in your workflow – Cursor, Claude Code, or similar

What we offer for your success:

• Fully remote or hybrid work format.
• Paid Time Off, sick days, regular reward evaluations, and accounting support.
• Reimbursement for training courses and compensation for the use of personal equipment.
• IT Club Loyalty Card.
• Work with an open-minded team that welcomes your new ideas, alongside the best specialists who love sharing their experience.
• Get the chance to connect with top companies and contribute to the growth of the Ukrainian IT community together.

Our recruitment process:
Recruiter Interview ✅ Test Task ✅ Tech Interview ✅ Reference Check ✅ Offer ✅
Ready to become a part of Devlight? Go ahead and send us your CV. We’ll be thrilled to welcome you to the team!

We're looking for an experienced Business Analyst to work with stakeholders, product, and delivery teams — turning business needs into clear requirements and effective software solutions in a regulated healthcare environment.

  This is a fully remote role.

  Responsibilities

  - Gather and clarify requirements using interviews, workshops, document analysis, and other elicitation techniques.

  - Analyze business processes and data, and translate needs into functional and non-functional requirements.

  - Create and maintain epics, use cases, user stories, and acceptance criteria.

  - Identify gaps, dependencies, risks, and inconsistencies in requirements.

  - Collaborate with stakeholders, SMEs, designers, developers, and QA.

  - Create process flows and system diagrams using UML, BPMN, or similar.

  - Manage requirements scope and support solution validation and user acceptance testing.

  - Help ensure requirements account for healthcare compliance and data privacy (e.g., HIPAA/PHI).

  Requirements

  - At least 2 years of professional Business Analyst experience on software projects.

  - Experience in the healthcare domain (health tech, payers/claims, clinical/EHR, life sciences, or similar).

  - Strong knowledge of requirements elicitation, analysis, documentation, and management.

  - Understanding of AI-powered products or Agentic AI solutions.

  - Practical experience with Agile (Scrum or Kanban).

  - Experience creating diagrams using UML, BPMN, or similar notation.

  - Strong facilitation, analytical, and communication skills.

  - Comfortable working in a fully remote, distributed team, with excellent written and verbal English.

  Nice to Have

  - Familiarity with healthcare compliance (e.g., HIPAA) or claims/payer workflows.

  - SQL experience.

  - Business Analysis, Scrum Master, or Product Owner certification.

  - Experience with Jira and Confluence.

Founded in 1999, the company has a premium listing on the Main Market of the London Stock Exchange and is focused on regulated and regulating markets across its B2B business. By leveraging its proprietary technology, Playtech delivers innovative products and services to ensure a safe, engaging and entertaining gaming experience.

As the gaming industry's leading technology company, it combines business intelligence-driven software, services, content, and platform technology to drive excellence and innovation across the sector. Read more about who we are and what we do here: www.playtechpeople.com and www.playtech.com
 
Here at Playtech, we genuinely believe that people are our biggest asset. Diverse thoughts, experiences, and individual characteristics enrich our work environment and lead to better business decisions. Embracing differences and maintaining transparency in our processes is the core of Playtech's overall commitment to responsible business practices.

Ready to level up your career?

Playtech‘s POP team is looking for a diligent and meticulous Business Analyst with willing to work in an international environment.

Job Description

• Document and translate business needs, conducting stakeholder analysis
• Elicit project and business requirements, and lead requirements review sessions
• Act as an interface between development/support teams and clients/requestors
• Assist at various levels of the project, including task analysis
• Prepare functional specification documents, use cases, and interface guides for end-user reference
• Collaborate with the test team to ensure sufficient coverage
• Run User Acceptance Tests

Qualifications

Components for success. You...

• Have 3+ years of experience in Business or System Analysis
• Possess proven experience in eliciting requirements and testing
• Understand basic software architecture principles
• Are familiar with UML diagrams
• Have experience describing interfaces and interactions between systems
• Bring solid experience in conducting technical discussions
• Demonstrate exceptional analytical, lateral, and critical thinking skills
• Are self-motivated, assertive, and have a pleasant personality
• Possess strong written and verbal communication skills, including technical writing
• Have upper-intermediate or fluent English proficiency

You'll get extra points for...

• Experience in the gambling/gaming industry
• Software development background
• Familiarity with AI tools

Thrive in a culture that values...

• Collaboration across diverse teams and geographies
• Continuous learning and professional growth
• Initiative, ownership, and accountability
• Open communication and mutual respect
• Innovation and quality at every stage of development

Additional Information

Playtech Open Platform (POP) Unit

Playtech Open Platform (POP) is a large‑scale content aggregation and distribution system that provides online casino operators with a single point of access to thousands of games from Playtech and a wide network of third‑party studios. It streamlines integrations, expands content availability, and equips operators with tools that improve how games are managed across markets. POP functions as a unified hub where RGS providers integrate once, enabling operators to instantly activate a broad catalogue of casino content without additional development work. This eliminates the need for multiple supplier integrations and accelerates time‑to‑market for new releases. The platform also embeds regulated‑market support, helping operators maintain compliance across jurisdictions.

Playtech is an equal opportunities employer. Our mission is to welcome everyone and create inclusive teams. We celebrate differences and encourage everyone to join us and be themselves at work.

Required:

4+ years of experience on similar position
BA Standards and best practice
SW Development methodologies
Upper-intermediate English level
Agile development experience
Analytical set of mind
Strong communication skills
Teamwork

Desired skills:

presentation skills
UI/UX sketch design experience
UML modeling experience
SW QA experience
Experience working in helthcare industry is a strong plus.

Job Responsibilities:

Gather and document requirements
Requirements elicitation
Requirements analysis
Translate business requirements to technical software requirements
Interact with internal and external customers to validate business flows
Experienced in composing documentation, e.g. business requirements specification, technical requirements specification
Experience in using requirements management systems
Experience in managing requirements changes
Follow documentation guidelines
Experience in working in regulated subject domains.

Department/Project Description:
GlobalLogic is a full-lifecycle product development services leader that combines chip-to-cloud software engineering expertise and vertical industry experience to help our customers design, build and deliver their next-generation products and digital experiences. We expertly integrate design, complex engineering, and agile delivery capabilities to deliver superior business outcomes for global brands in telecom, automotive, healthcare, technology, media and entertainment, manufacturing industries.

Client:

Our Client developed advanced medical technologies that were simpler, easier and safer to use. Our Client invests in research, new technologies and process improvements to stay competitive and to bring more value for the end-users. In addition, our client works with Hospitals, provides various “Hospital solutions” to support end-users and staff, collect medical data, make analyzes, predict emergency cases and send data.

About the Client

Our client is a leading global healthcare organization, driving innovation in pharmaceuticals, biotechnology, and patient-centric solutions.

We develop advanced data and analytics solutions that help global organizations turn complex data into intuitive digital tools, enabling teams to make informed decisions in their daily operations and long-term strategy. Our projects span modern operational applications, interactive dashboards, and advanced analytics platforms designed to deliver actionable insights across multiple business domains.
 

About the Role

We are seeking an experienced Business Analyst / Business Systems Analyst to support reporting and analytics initiatives within a global pharmaceutical organization.

The successful candidate will act as a bridge between business stakeholders and technical teams, helping transform business challenges into actionable reporting and analytics solutions. The role requires strong analytical thinking, experience gathering and documenting requirements, and a solid understanding of modern reporting platforms and data-driven decision-making.

The specialist will work closely with business users, Power BI developers, and data engineers to define requirements, design reporting solutions, validate concepts, and ensure delivered solutions address real business needs.
 

Key Responsibilities

• Collaborate closely with cross-functional teams, including business stakeholders, Power BI developers, and data engineers, to understand business objectives and identify opportunities for reporting, analytics, and process improvement.
• Conduct thorough requirements analysis for reporting and analytics initiatives, including gathering, documenting, and validating business and functional requirements to support solution design and development.
• Create and maintain comprehensive documentation, including user stories, functional specifications, business requirements, process flows, reporting requirements, and acceptance criteria.
• Define and document KPIs, metrics, business rules, data requirements, and reporting logic to ensure solutions effectively address business needs.
• Collaborate with Power BI and Foundry engineering teams to design and deliver reporting and analytics solutions that align with business objectives.
• Support solution validation and user acceptance testing (UAT), ensuring delivered reports, dashboards, and analytical solutions meet business requirements and provide meaningful insights to end users.
• Contribute to the continuous improvement of reporting, analytics, and decision-support capabilities across the organization.

Required Qualifications

• 4+ years of experience as a Business Analyst or Business Systems Analyst
• Experience working on reporting, analytics, BI, or data-focused projects
• Good understanding of Power BI capabilities and experience defining requirements for Power BI reporting and dashboard solutions.
• Strong requirements gathering and documentation skills
• Experience creating user stories, process flows, functional specifications, and acceptance criteria
• Strong analytical and problem-solving skills
• Ability to communicate effectively with both business and technical stakeholders
• Experience working in international and cross-functional environments

Nice to have

• Experience working with enterprise data platforms such as Palantir Foundry.
• Hands-on experience with Power BI report development, dashboard creation, or self-service analytics.

We offer*:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits

*not applicable for freelancers

We are looking for a Business Analyst who will support the Project Manager by handling core analytical tasks: gathering requirements, translating business needs into clear specifications, validating tasks, and supporting integrations. You’ll prepare performance reports, analyze product results, and provide data-driven recommendations.
You will streamline processes by documenting workflows, optimizing the task pipeline, and consolidating information. Acting as a bridge between business and development, you’ll ensure clear requirements, transparent statuses, and smooth communication. The role also includes light product-management support across several products.

What You Will Do:
1) Data Analytics

• Collect, analyze, and interpret product data;
• Prepare regular and ad-hoc reports on profitability, feature performance, and launches;
• Use Google Sheets and BI tools; help build and optimize dashboards.

2) Requirements Management

• Gather and clarify requirements, identify hidden needs;
• Prioritize incoming requests, assess feasibility and risks;
• Prepare clear documentation: user stories, acceptance criteria, use cases, specs.

3) Collaboration with Development

• Communicate requirements and support developers with clarifications;
• Keep documentation up to date and monitor task progress;
• Support integrations from the analytical side.

4) Process Optimization

• Analyze current workflows and identify bottlenecks;
• Implement improved processes for a growing team;
• Bring structure to task flows and information.

Requirements:
Must-Have:

• 2–4 years as BA or SA;
• iGaming experience;
• Understanding of web apps, APIs, integrations;
• Strong requirements-writing skills;
• English language (Intermediate level);
• Strong analytical mindset, independence, proactivity;
• Ability to handle high workload and switch contexts;
• Comfortable working with IT, PM, sales, operations;
• Comfortable with ambiguity; eager to grow.

Nice-to-Have:

• BI experience or willingness to learn;
• Basic SQL;
• Understanding of product analytics.

We need someone who:

• works independently and proactively;
• quickly adapts to new contexts;
• is curious, initiative-driven, and improvement-oriented;
• takes responsibility and can justify decisions;
• is flexible and ready for a wide range of tasks.

We offer:

• Convenient work schedule (8/9/10/11 — 17/18/19/20);
• 21 working days of vacation;
• 10 working days of sick leave;
• Extra days off for birthday, wedding, etc and for public holidays;
• Payment for training;
• Financial and intangible gifts from the company;
• Free communication, the ability to influence processes and implement your ideas;
• Comfortable and easy management, no tyranny.

How We Hire:
We’re not here to make you jump through flaming hoops (unless that’s your hobby — in which case, we’ll cheer you on). Our goal is to see if we’re a good match for each other — and to make sure you enjoy the ride.
1. Pre-Screen Call — 30 min
A quick hello with one of our recruiters. We’ll talk about your background, your goals, and what you’re looking for. In return, we’ll tell you more about ABXplay, the role, the team, and answer any burning questions.
2. Hard Skills Interview — 45–60 min
You’ll meet your potential manager. We’ll dive into the real stuff — your future responsibilities, the challenges ahead, and the kind of work you’d actually be doing (no mystery here).
3. The Offer Stage

 

About the Role

We’re seeking a  Business Analyst/Product Manager to ensure flawless delivery of features to our customers. You’ll work hands-on with development teams to execute the product roadmap defined by our CPO, maintain high quality standards, track team performance metrics, and ensure releases happen on schedule without delays.

This is an execution-focused role. You’ll translate business requirements into technical specifications, manage the delivery process, minimize bugs and incidents, and ensure our customers receive high-quality features on time.

Role Type: Business Analyst (Execution & Delivery focused)

Time Allocation:

Feature Delivery (50% of your time) 

• Manage product backlog for development teams, ensuring 2+ sprints are always groomed 
• Write detailed user stories with clear acceptance criteria and edge cases 
• Conduct bi-weekly sprint planning and weekly backlog refinement sessions 
• Ensure 95%+ of releases ship on scheduled dates - no delays, no excuses 

• Remove blockers proactively to keep teams on track 

   

Technical Documentation (20%) 

• Prepare Business Requirements Documents (BRD) outlining business objectives and scope 
• Write comprehensive Product Requirements Documents (PRD) including:  
• Functional specifications and user flows 
• API specs, data models, integration requirements 
• Technical constraints and performance considerations 
• Acceptance criteria and test scenarios 

• Maintain clear documentation in Confluence for engineering and stakeholders 

   

Quality & Incident Management (15%) 

• Drive bug reduction initiatives - target <3% bug escape rate 
• Manage P0/P1 incidents: triage within 30 minutes, resolve within 4 hours 
• Document post-mortems with root cause analysis and preventive actions 
• Track quality metrics: bug rates, regression issues, technical debt 

• Collaborate with QA on test coverage and automation priorities 

   

Metrics & Reporting (15%) 

• Track team performance: velocity, cycle time, lead time, commitment accuracy 
• Build dashboards in Jira showing real-time delivery health 
• Present quarterly metrics to CPO showing delivery trends and quality improvements 
• Coordinate with stakeholders: Customer Success (weekly), Sales (bi-weekly), Support (weekly) 

Report To: Chief Product Officer (CPO)
Location: Remote (Europe/US time zones preferred for team overlap)

Must-Have Qualifications

• Experience 3-5+ years as Business Analyst  or Product Manager in B2B SaaS, cloud software, or CRM solutions
• Proven track record of on-time delivery: Be ready to share specific metrics (e.g., “Achieved 95% on-time release rate over 12 months”)
• BRD/PRD writing experience: At least 2 years writing technical specifications for engineering teams
• Agile/Scrum mastery: 3+ years managing backlogs, writing user stories, leading sprint ceremonies
• Quality focus: Experience reducing bug rates and managing incident response

• Technical proficiency: Understanding of APIs, cloud platforms, CRM integrations, data models

   

Skills

• Execution Excellence: Ability to drive features to completion on schedule, removing blockers proactively
• Technical Documentation: Strong writing skills for BRD/PRD with clarity and detail
• Analytical: Can track and present team performance metrics (velocity, cycle time, bug rates)
• Quality Mindset: Obsessed with reducing bugs, improving processes, preventing incidents
• Communication: Fluent English (C1/C2), able to explain requirements to technical and non-technical audiences
• Prioritization: Can make quick trade-off decisions to keep releases on track

• Incident Management: Experience triaging and coordinating response to production issues

   

Tools Proficiency

• Jira/Linear: Advanced backlog management, sprint planning, reporting
• Confluence: Documentation, BRD/PRD templates, knowledge management
• Analytics: Mixpanel, Amplitude, Google Analytics for feature tracking

• Design: Figma collaboration for UI/UX specifications

   

   

Mindset

• Delivery-focused: Obsessed with hitting release dates and shipping quality features
• Detail-oriented: Catches edge cases, writes comprehensive acceptance criteria
• Proactive problem-solver: Removes blockers before they impact timelines
• Quality-driven: Won’t ship until it’s right, balances speed with quality
• Team player: Supports engineering, collaborates with cross-functional teams
• Customer-centric: Understands impact of delays and bugs on customer experience

🌟 Nice-to-Have (Bonus Qualifications)

Experience

• 3-5+ years product ownership experience (for Senior-level consideration)
• Previous experience in CRM industry (Salesforce, HubSpot, Pipedrive ecosystem)
• Background as Business Analyst, Solutions Engineer, or QA Lead (strong documentation skills)
• Experience with DevOps practices (CI/CD, release automation, monitoring)
• Incident management training (ITIL, SRE practices)

• Experience managing API products or developer-facing features

   

Skills & Knowledge

• SQL proficiency: Can write queries to analyze feature usage and performance
• Scripting/automation: Python, JavaScript for data analysis or tooling
• Advanced Jira: Custom workflows, automation rules, dashboard creation
• API documentation: Swagger/OpenAPI specification writing

• Performance testing: Understanding of load testing and scalability considerations

   

Why Join Proxima CRM?

Execution Impact: Your work directly affects customers. Every feature you deliver improves their workflow and business outcomes.

Quality Culture: We value doing it right over doing it fast (but we do both). You’ll have support to maintain high standards.

Modern Processes: We use best practices in Agile, documentation, and incident management. You’ll work with experienced teams.

Growth: Early product ownership hires have opportunities to take on more scope, mentor others, and grow into leadership roles.

Flexibility: True remote-first. Work from anywhere with flexible hours and async-first culture.

Proxima CRM is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

RedCore is an international business group that creates technological solutions for digital markets. 

Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies.

Powering Growth from the Core — this is the key mission laid under RedCore’s strong foundation. This is how we consistently stay ahead: by evolving and creating scalable solutions, while remaining committed to open and transparent communication with our partners.

We’re looking for a sharp and driven Senior Business Analyst to join our team!

Requirements:

- 4+ years as a Business Analyst, preferably in the iGaming or payments industry.
- Experience working with Atlassian stack tools (Jira, Confluence).
- Ability to present information clearly, logically, and consistently.
- Analytical Thinking: Strong analytical and problem-solving skills, with a proven track record of delivering actionable insights and solutions.
- Understanding documentation standards.
- Proficiency in requirement gathering (in the form of user stories, use cases, and other relevant formats), process mapping(UML, BPMN), and documentation(including requirements specifications, user manuals, and maintenance guides).

Will be plus:

- Experience with payment method integrations and understanding of the payment process.
- Understanding REST API, JSON

Responsibilities:

- Analysis of the gathered requirements and expectations and creation of requirements specifications (in the form of a user story).
- Supporting needs in requirements management during the whole project life cycle.
- Interaction with key stakeholders to gather and analyze business requirements, consulting them on opportunities and risks.
- Providing information and consulting about products’ features, relations and interactions to any stakeholder on demand.
- Monitoring and analysis of projects implementation, delivery and operation with feedback for improvements.
- Review and approve the user stories in collaboration with project managers and key technical specialists.
- Presentation of the user stories to the team, their clarification of incomprehensible and controversial points, and their updating and change as a result of discussion with the team.
- Ownership and detailed understanding of the features and functions of products and applications from the area of ​​responsibility. This knowledge usage to identify opportunities and threats for new requirements.
- Development and maintenance of documentation in accordance with standards and requirements.

Our benefits to you:
- Modern corporate equipment based on macOS or Windows and additional equipment are provided
- Paid vacations, sick leave, personal events days, days off
- Referral program — enjoy cooperation with your colleagues and get the bonus
- Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences
- Rewards program for mentoring and coaching colleagues
- Free internal English courses
- In-house Travel Service
- Multiple internal activities
- Other benefits could be added based on your location