Jobs Project Manager

Genesis is a full-service international IT company. More than 1,500 people in five countries create products for more than 200 million unique monthly users. We are one of the largest partners of Facebook, Google, Snapchat, and Apple in Eastern Europe. Our ecosystem consists of more than 15 companies and an investment fund.

EverHelp is a company in the Genesis ecosystem. We’re a team of professionals developing outsourcing support services for products all over the world at a dynamic tempo. The project launched in 2021, and last year we experienced a yearly growth rate of +82%. Since February 2022, we've managed to preserve all our workplaces and, most importantly, we continue to strengthen our team while maintaining an employee satisfaction rate of over 90%.

In 2026, EverHelp received 9 international workplace and employer awards. The company ranked #1 in the Top 30 Inspiring Workplaces in Europe, was named the #1 employer among European companies with 500-4,999 employees, and earned Best-in-Class recognition across 6 categories: Culture & Purpose, Leadership, Inclusion & Belonging, Wellbeing, Employee Voice, and Employee Experience. EverHelp was also named one of the 28 Best Places to Work by Business Intelligence Group - a global award recognizing companies with strong workplace cultures and outstanding employee experience.

Our statement:

• We’re against war and unjustified aggression;
• We evacuated all the teammates and their families from the frontline, helped them find a new place to live, and provided financial support;
• We provided the team with charging stations;
• We continue to work together for the future of Ukraine.

As EverHelp is actively building its product portfolio, we are looking for a Senior Project Manager to join the team working on an AI customer service products. The mission of this role is to manage the product backlog, describe and validate user flows, connect business, design, and development teams.

The working schedule is 10:00-19:00 Kyiv time, remote.

Your future responsibilities include:

• Manage the product backlog: epics, user stories, prioritization, dependencies, and sprint planning;
• Write clear PRDs, user stories, acceptance criteria, edge cases, and out-of-scope sections before development starts;
• Map user journeys, including AS-IS and TO-BE flows, and identify logical conflicts before they reach development;
• Review UX flows and product mockups to find friction points, missing states, unclear logic, or potential user experience issues;
• Describe and standardize workflows, including AI agent, Copilot, analytics, and integrations;
• Communicate with developers on requirements, API contracts, expected behavior, and acceptance testing;
• Work closely with design to make sure product ideas are translated into clear and logical user flows;
• Conduct competitor and market research and turn findings into structured recommendations.

Needed experience & skills:

• 4+ years of experience in Project Manager, Business Analyst, Product Manager, or similar roles in SaaS, AI, or product companies;
• English level - B2 or higher;
• Experience with product discovery: JTBD, customer interviews, problem framing, and ability to distinguish a real problem;
• Strong requirements management skills: PRD/BRD, user stories, acceptance criteria, edge cases, and out-of-scope documentation;
• Experience with workflow and journey mapping: AS-IS/TO-BE flows, user scenarios, dependencies, and logical gaps;
• Understanding of UX fundamentals and ability to conduct an argumented UX review of product flows or mockups;
• Ability to create lo-fi or mid-fi wireframes in Figma, Miro, or similar tools;
• Experience with prioritization frameworks such as RICE, ICE, Must Have/Should have/Could have, Opportunity Scoring, or similar;
• Ability to define success metrics for a feature, read dashboards, and identify anomalies in product data;
• Basic SQL knowledge, including SELECT and JOIN, to work with data independently in simple cases;
• API literacy: ability to read Swagger, understand request/response logic, and check endpoint behavior in Postman;
• Experience with backlog management tools such as Jira, Linear, or similar;
• Understanding of AI product basics: LLMs, prompts, latency, fallback logic, confidence score, and ability to ask the right questions to engineers.

Nice to have skills:

• Experience working with AI/LLM products as a PM, BA, or Product Owner;
• Experience in customer support, CX, or tools such as Zendesk, Intercom, Freshdesk, or similar;
• Experience building analytical dashboards in Amplitude, Mixpanel, Metabase, or similar tools;
• Experience launching a product from scratch.

Work with EverHelp is about:

• Opportunity to join the Ukrainian company and help the Ukrainian economy;
• 20+ vacation days and unlimited sick leaves, corporate doctor & psychologist;
• Medical insurance and +10 Healthcare leaves for mental & physical recovery;
• Systematical learning & development inside a team and on an individual level: compensation for professional webinars, courses, conferences, etc.;
• Ability to work from Lviv & Kyiv offices with free breakfasts and lunches or fully remotely;
• Team of professionals who’s ready for knowledge sharing, internal professional communities, team buildings;
• Corporate discounts for gym membership and for other different services like medical services, language schools, etc.

Submit your resume and join our team!

PwC is a global network of more than 370,000 professionals in 149 countries that turns challenges into opportunities. We create innovative solutions in audit, consulting, tax and technology, combining knowledge from all over the world.

PwC SDC Lviv, opened in 2018, is part of this global space. It is a place where technology is combined with team spirit, and ambitious ideas find their embodiment in real projects for Central and Eastern Europe.

What do we guarantee?

• Work format: Remote or in a comfortable office in Lviv - you choose.
• Development: Personal development plan, mentoring, English and Polish language courses.
• Stability: Official employment from day one, annual review of salary and career prospects.
• Corporate culture: Events that unite the team and a space where everyone can be themselves.

We are seeking a detail-oriented Project Manager to support the ServiceNow Platform Solutions (SPS) team that delivers multiple projects a year. This role is critical in enabling the effective coordination, tracking, and communication of multiple initiatives. Additionally, the SM Platform team will leverage this role to manage platform upgrade projects. 

The successful candidate will work closely with leadership, peer project managers, and cross-functional teams to ensure accurate reporting, timely delivery, and strong governance.  

Key Responsibilities:

     Project Management and Tracking

• Maintain project plans, schedules, and trackers across multiple workstreams 
• Monitor progress against milestones and escalate deviations as required 
• Track dependencies, risks, and issues (RAID) and ensure timely updates and escalation
  Project Management Governance and Reporting
• Ensure consistency and quality of project documentation and reporting standards
• Drive materials for governance forums and leadership reviews

    Stakeholder Communication

• Drive communication across stakeholders and cross-functional teams 
• Facilitate meetings, working sessions, and workshops, capturing actions and decisions 
• Ensure clear and timely communication of project updates, risks, and decisions

    Documentation and Process Support

• Maintain centralized documentation repositories and ensure version control
• Standardize project processes, templates, and reporting frameworks
• Drive audit readiness and compliance documentation where required

Qualifications:

• Proven experience in a Project Management, preferably within large-scale programs or platform transformations 
• Strong organizational and planning skills with attention to detail  
• Experience in project tracking, reporting, and coordination activities 
• Excellent communication and stakeholder management skills across business and technical teams  
• Ability to manage multiple priorities in a fast-paced, cross-functional environment 
• Familiarity with Agile, hybrid, or traditional project delivery methodologies 

Preferred Experience 

• Experience with large-scale platform transformation or modernization initiatives. 
• Experience supporting governance, audit, or compliance documentation. 
• Experience with ServiceNow Strategic Portfolio Management (SPM) and Project and Portfolio Management (PPM)  

Policy statements:
www.pwc.com/ua/uk/about/privacy.html

Title: Senior Service Operations Analyst
Reports to: Team Lead, Service Operations
Department: Service Operations
Type: International Contractor
Shift: 8:00 AM - 5:00 PM Eastern Time
Location: Remote

About Atlas Technica

Atlas Technica’s mission is to shoulder IT management, user support, and cybersecurity for our clients, who are hedge funds and other investment firms. Founded in 2016, we have grown year over year through our uncompromising focus on service.

We value ownership, execution, growth, intelligence, and camaraderie. We are looking for people who share our core values, thrive, and contribute to this environment while putting the customer first. At Atlas Technica, we offer a competitive salary, comprehensive benefits, and great perks to our global Team. We strive to maintain a professional yet friendly environment while promoting professional and career development for our Team Members. Join Atlas Technica now!

Position Overview:

We are seeking a Service Operations Analyst (Pod) to join our growing Service Operations team within a Managed Services Provider (MSP) environment.

This role is designed for a senior individual contributor who can bring structure, follow-through, and operational ownership across one or more service delivery pods.

The Service Operations Analyst (Pod) acts as the connective layer across Clients, Service Delivery, Support Managers, Project Managers, Support Managers, and Finance to ensure key workflows move forward consistently, risks are surfaced early, and nothing critical gets stuck.

This is not a traditional administrative support role. It is a higher-ownership position focused on operational excellence, cross-functional coordination, workflow maturity, and helping shape how the pod support model evolves as Atlas continues to scale.

Responsibilities:

Pod Operational Ownership:

• Act as the Service Operations point person for one or more service delivery pods.
• Bring visibility to open actions, blockers, service risks, and operational dependencies across teams.
• Reduce dependencies on Support Managers for non-technical work.
• Ensure work moves forward consistently through structured follow-up, accountability, and clear ownership.

• Partner with managers and stakeholders to improve operating rhythm, reduce friction, and strengthen execution.

   

Client Health, QBR Readiness, and Service Visibility:

• Drive QBR readiness and post-QBR follow-through across assigned scope.
• Monitor client health indicators, including backlog trends, SLA risks, service escalations, CSAT/NPS inputs, and other operational signals.
• Help prepare pod-level visibility into performance, risks, and opportunities.

• Ensure action items, opportunities, and service concerns identified through QBRs or leadership reviews are tracked to completion.

   

Support Project Coordination and Client-Facing Execution

• Coordinate support-related projects, follow-through activities, and operational workstreams that sit between pure ticket support and formal project delivery.
• Help manage timelines, action items, dependencies, documentation, meeting follow-up, and owner accountability for support projects within assigned pods.
• Serve as a client-facing operational partner during support-related initiatives, ensuring clients receive clear communication, timely updates, and strong follow-through.
• Participate in client meetings as needed to review status, clarify next steps, gather requirements, and help keep operational or support-related commitments on track.
• Partner with Support Managers, Project Managers to ensure internal execution and client expectations stay aligned.

• Surface risks, delays, or coordination gaps early so they can be addressed before they affect the client experience.

   

Billing, Quote, and Commercial Workflow Ownership:

• Own and evolve billing-related workflows tied to support projects, recurring reviews, and monthly follow-through.
• Monitor billing alignment, usage trends, exceptions, and revenue-impacting gaps.
• Own quote management visibility and ensure proposals, pricing-related follow-through, and related approvals move efficiently.
• Build regular checks and balances so Admin and Associate execution remains accurate, timely, and measurable.

• Identify recurring breakdowns in workflow and propose more scalable operating structures.

   

Workflow Governance and Process Improvement:

• Own complex, cross-functional operational workflows end to end, ensuring they are clear, documented, and sustainable.
• Simplify recurring work by improving process design rather than relying only on manual pushing and reminders.
• Identify operational inefficiencies, recurring blockers, and unclear handoffs, then recommend practical improvements.

• Help define standards, expectations, and service levels for key Service Ops workflows.

   

Tooling, Dashboards, and Operational Monitoring:

• Monitor dashboards, progress views, and recurring operational trackers to ensure leadership has clear visibility.
• Support the structure and maturity of Service Ops workflows in tools such as Monday.com, ConnectWise Manage, Power BI, and related systems.
• Maintain operational visibility into aging work, SLA issues, billing/process gaps, and other pod-level risks.

• Partner with leadership on metric design, operating visibility, and practical dashboard usage.

   

Cross-Functional Coordination:

• Coordinate effectively across Service, Project Managers, Support Managers, Finance, and other internal stakeholders.
• Serve as a reliable operational partner who can move work across departments without direct authority.
• Support rapid response and follow-through when service, client, billing, or workflow issues require multi-team coordination.

• Communicate clearly on status, risks, blockers, and next steps.

   

Automation and Scale:

• Identify manual, repetitive work that can be simplified, automated, or shifted downward appropriately.
• Reduce dependencies on Support Manager for non-technical work
• Help define and support AI, automation, or workflow-improvement opportunities within Service Ops.
• Measure whether changes are actually reducing manual load and improving consistency for Admin and Associate roles.

• Contribute to building a more scalable pod support model over time.

   

Qualifications:

• 3+ years of experience in service operations, business operations, project coordination, or a related operational role, ideally within an MSP, IT services, or professional services environment.
• Strong follow-through, ownership, and accountability.
• Ability to manage multiple cross-functional priorities in a fast-paced environment.
• Excellent written and verbal communication skills.
• Strong judgment in ambiguous situations, including knowing when to escalate and when to drive resolution directly.
• Experience working with operational tools such as Monday.com, ConnectWise Manage, Power BI, Excel, or similar systems.
• Comfort working across technical and non-technical teams.
• Ability to create structure, improve workflows, and keep work moving without relying solely on management escalation.
• Strong attention to detail and operational discipline.

• Willingness to operate as a senior individual contributor in a role that is still evolving.

   

Desirable Qualities:

• Experience in an MSP, IT services, or professional services environment.
• Experience supporting QBRs, client health reporting, or service delivery visibility.
• Exposure to billing workflows, quote/proposal management, utilization tracking, or financial process coordination.
• Ability to identify patterns, turn ambiguity into structure, and improve operating processes.
• Process-oriented mindset with an eye for scale, simplification, and operational maturity.
• Leadership maturity and the ability to influence outcomes without direct people-management authority.
• Interest in helping shape a growing Service Ops pod model.

• Technical aptitude or interest in service-delivery systems, reporting, and workflow automation.

   

Atlas Technica is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Project Description:

Our client is a leading global Financial Market data provider who runs a number of change programs to deliver high-quality software that connects Financial Markets across the globe in a real-time, high frequency, and low-latency data management chain. The projects are technically challenging in an environment that is very engaging.

We are looking for a Technical Project Manager who will provide network analysis, coordination, and technology solutions supporting ALL regions globally, with a primary focus either in the AMERS, EMEA, or APAC, within the Engineering and Technology group.

Responsibilities:

- Support analysis, definition, design, construction, testing, installation, and modification of small to medium-scale infrastructures.
- Collaborate closely with Engineering, Developers, Business Analysts, and other internal teams on all activities related to data feed delivery.
- Coordinate with communications/circuit vendors and exchanges on network design, implementation, changes, and troubleshooting.
- Assist in the analysis and design of complex solutions and requirements definition.
- Translate technical and business requirements into communications orders.
- Identify practical solutions and obtain agreement on proposed approaches.
- Document information necessary for deployment in Operations.
- Research and analyze problems with minimal supervision, escalating issues as appropriate.
- Ensure issues are identified, tracked, reported, and resolved promptly.
- Execute major and minor projects, including implementation of various solutions.
- Manage multiple projects simultaneously.
- Generate data and information for weekly and monthly reports on trackable metrics.

Mandatory Skills Description:

The role requires proven expertise in technical project management or coordination within a technical setting, with a minimum of three years' experience. The candidate should have solid knowledge and hands-on troubleshooting skills in networking environments. They will be responsible for managing and coordinating complex network projects, ensuring timely delivery, adherence to scope, and fulfillment of customer requirements.

Hard skills:
- Manage and coordinate complex network design projects from inception to completion.
- Apply technical knowledge to troubleshoot and resolve networking issues.
- Deliver projects on schedule while meeting defined objectives and customer expectations.

Soft skills:
- Communicate effectively with diverse audiences, including technical teams, developers, customers, and senior management.
- Produce clear and comprehensive written documentation, including technical concepts, coordination details, and status reports.
- Operate efficiently in a fast-paced, challenging environment with minimal daily supervision.

Nice-to-Have Skills Description:

Experience working in an environment involving Cisco equipment is ideal.

Are you ready to take ownership of impactful initiatives that shape the future of our company and deliver real value to global industries? 

We are looking for a Senior Project Manager with proven experience in technology-focused project management to coordinate complex, multi-team initiatives and ensure successful outcomes.

In this role, you will collaborate closely with engineering, product, and customer success teams, driving projects from concept to completion. At Sigma Software, we value expertise, collaboration, and continuous improvement, creating an environment where your ideas are heard and your contributions make a difference.

Why join us? You will be part of a culture that empowers your career, offers professional growth opportunities, and provides access to cutting-edge projects, modern tools, and a supportive international community.

REQUIREMENTS

• 5+ years of commercial experience in Project Management with a technology focus
• Strong organizational skills and ability to manage complex, cross-functional projects
• Strong sense of ownership and accountability.
• Solid experience with SDLC methodologies (Agile, Scrum, Waterfall)
• Proven track record in setting up Scrum processes and coaching teams
• Strong knowledge of project management tools and processes (planning, estimation, monitoring, risk management)
• Hands-on experience with technical requirements management
• Expert-level knowledge of Jira and Confluence configuration
• Practical experience with BI tools
• Upper-Intermediate English or higher

WILL BE A PLUS:

• Experience in the AdTech domain
• Scrum Master and/or Product Owner certification
• Basic knowledge of SQL

PERSONAL PROFILE

• Skilled at fostering collaboration across diverse teams
• Experienced in coaching teams and driving maturity
• Capable of implementing structured processes that deliver measurable results
• Committed to continuous improvement and knowledge sharing

RESPONSIBILITIES

• Develop detailed project plans in collaboration with engineering leadership, including resource allocation and budget planning
• Coordinate, track, and deliver technical projects spanning multiple teams (engineering, product, threat intelligence, detection, customer success)
• Facilitate all Scrum ceremonies and Agile events to maintain team productivity and cohesion
• Ensure projects are delivered according to scope, schedule, budget, and quality standards
• Plan, manage, and monitor project execution; ensure on-time delivery within allocated budgets
• Conduct project risk analysis, proactively track and communicate risks to stakeholders and customers
• Create and maintain transparent, easy-to-read project documentation and reports
• Establish and continuously improve project management best practices, including tools, templates, and rules of engagement
• Drive change and efficiency in collaboration with internal and external partners
• Be a resource and people manager: participate in hiring planning with Recruiting, support onboarding, and ensure professional growth of team members
• Drive continuous improvements within the Competence Center, contribute to PMO activities and PM training initiatives, and share lessons learned and best practices to enhance project lifecycle efficiency
• Contribute to project lifecycle improvement through lessons learned and best‑practice sharing

Ти готовий (-ва) взяти на себе відповідальність за масштабні ініціативи, які формують майбутнє нашої компанії та приносять реальну цінність глобальним індустріям? 

Ми шукаємо Senior Project Manager з підтвердженим досвідом у технологічно орієнтованому управлінні проектами, щоб координувати складні багатокомандні ініціативи та забезпечувати успішні результати.

У цій ролі ти будеш тісно співпрацювати з командами engineering, product та customer success, ведучи проєкти від концепції до реалізації. У Sigma Software ми цінуємо експертизу, співпрацю та постійне вдосконалення, створюючи середовище, де твої ідеї будуть почуті, а твій внесок матиме значення.

Чому варто приєднатися? Ти станеш частиною культури, яка розвиває твою кар’єру, пропонує можливості професійного зростання та доступ до передових проєктів, сучасних інструментів і підтримуючої міжнародної спільноти.

ВИМОГИ:

• 5+ років комерційного досвіду в Project Management з технологічним фокусом
• Сильні організаційні навички та здатність управляти складними міжфункціональними проєктами
• Високий рівень відповідальності та залученості
• Досвід роботи з методологіями SDLC (Agile, Scrum, Waterfall)
• Підтверджений досвід налаштування Scrum-процесів та коучингу команд
• Ґрунтовні знання процесів та інструментів управління проєктами (планування, оцінка, моніторинг, управління ризиками)
• Практичний досвід роботи з технічним управлінням вимогами
• Експертні знання конфігурації Jira та Confluence
• Практичний досвід роботи з BI-інструментами

• Upper-Intermediate рівень англійської або вище

   

БУДЕ ПЛЮСОМ:

• Досвід у сфері AdTech
• Сертифікація Scrum Master та/або Product Owner

• Базові знання SQL

   

ПЕРСОНАЛЬНИЙ ПРОФІЛЬ:

• Вміння налагоджувати співпрацю між різними командами
• Досвід коучингу команд та підвищення їх зрілості
• Здатність впроваджувати структуровані процеси, що дають вимірювані результати

• Орієнтованість на постійне вдосконалення та обмін знаннями

   

ОБОВ’ЯЗКИ:

• Розробляти детальні плани проєктів у співпраці з engineering leadership, включаючи планування ресурсів та бюджету
• Координувати, відстежувати та забезпечувати виконання технічних проєктів, що охоплюють кілька команд (engineering, product, threat intelligence, detection, customer success)
• Проводити всі Scrum-церемонії та Agile-події для підтримки продуктивності та згуртованості команд
• Забезпечувати виконання проєктів відповідно до обсягу, графіку, бюджету та стандартів якості
• Планувати, управляти та контролювати виконання проєктів; забезпечувати своєчасну реалізацію в межах затверджених бюджетів
• Проводити аналіз ризиків проєкту, проактивно відстежувати та повідомляти про ризики стейкхолдерам і клієнтам
• Створювати та підтримувати прозору, зрозумілу документацію та звіти по проєкту
• Запроваджувати та постійно вдосконалювати найкращі практики управління проєктами, включаючи інструменти, шаблони та правила взаємодії
• Впроваджувати зміни та підвищувати ефективність у співпраці з внутрішніми та зовнішніми партнерами
• Бути ресурсним і people-менеджером: брати участь у плануванні найму з Recruiting, підтримувати onboarding та забезпечувати професійний розвиток членів команди
• Проводити безперервні покращення в межах Competence Center, брати участь у діяльності PMO та тренінгах для PM, а також ділитися уроками, отриманими з досвіду, та найкращими практиками для підвищення ефективності життєвого циклу проєкту
• Сприяти вдосконаленню життєвого циклу проєкту через lessons learned та обмін best practices

Brights continues to expand, and we are looking for a Technical Project Manager with strong leadership skills, solid project management expertise, and a confident technical background 🚀
Our ideal candidate is a delivery-oriented leader who takes full ownership of projects, is trusted by clients and teams, and is able to drive people and processes toward predictable, high-quality outcomes.

We offer a variety of projects across different domains and complexity levels, providing space to influence delivery processes and grow together with a strong engineering team.

Key Responsibilities:
• Own end-to-end delivery of software development projects, ensuring predictable outcomes in scope, timeline, budget, and quality;
• Lead project planning and execution: define scope, milestones, dependencies, timelines, and success metrics;
• Act as the primary delivery owner and escalation point for both clients and engineering teams;
• Deeply understand business and technical requirements, challenge assumptions, and translate them into clear, actionable technical tasks and priorities;
• Collaborate closely with engineers and architects on technical decisions, trade-offs, and delivery approaches;
• Establish and continuously improve delivery and engineering processes aligned with Agile principles;
• Proactively identify, assess, and manage delivery, technical, and resource risks, driving mitigation actions;
• Lead and coordinate cross-functional teams (up to 10–15 FTE), remove blockers, and maintain high team engagement;
• Monitor project health using delivery and technical metrics, taking corrective actions when needed;
• Build strong, long-term relationships with clients through transparent communication and reliable delivery.

Requirements:
• 3+ years of experience managing software development projects with full delivery responsibility;
• Strong technical background with a solid understanding of software architecture, development lifecycle, and modern web technologies;
• Proven experience leading teams and making decisions in ambiguous or high-pressure situations;
• Deep understanding of Agile principles with hands-on experience applying Scrum, Kanban, or hybrid approaches;
• Ability to structure complex client needs into clear technical and functional solutions;
• Experience in risk management, conflict resolution, and stakeholder alignment;
• Experience in effort estimation, budgeting, and preparation of commercial proposals;
• High level of ownership, accountability, and organizational skills;
• Strong communication and negotiation skills;
• Confident written and spoken English (B2 level or above).

Would be a plus:
• Previous hands-on experience as a software engineer or QA specialist;
• Experience working with distributed or cross-location teams;
• Understanding of software quality assurance processes and delivery governance;
• Familiarity with modern delivery metrics, performance indicators, and continuous improvement practices.

We offer:
• Transparent financial motivation;
• Remote workplace or a comfortable office in the center of Kyiv;
• 18 working days of paid leave annually;
• Unlimited sick days;
• Salary review twice a year;
• Compensation for our English-speaking club — 100%;
• Compensation for coworking spaces — 100%;
• Compensation for gym memberships and professional courses — 50% (after the trial period);
• Compensation for any English courses — 50% (after the trial period);
• Compensation for sessions with a psychologist — 50% (after the trial period);
• Medical insurance (after the trial period).

Interview Stages:
CV Review ➡️ Interview with COO ➡️ Job Offer

If you have the skills, passion, and determination we’re looking for, apply now to become part of our exciting journey ⭐️

We are looking for a Strong Middle Project Manager to join our software development team. This role is ideal for someone who can independently manage end-to-end delivery, work with distributed cross-functional teams, and serve as the key link between client expectations and internal execution. You will lead client engagements, ensure operational alignment, and support both financial health and long-term relationship growth. Most of the projects you will manage will be in the FinTech domain, requiring high attention to detail, security, and compliance standards.

Example with the project:

New projects are coming, so we are looking for a PM to join a few of them.
It can be discovery phases, outsourced fintech projects from scratch, or built based on our DashDevs product - FintechCore White label banking platform.

As a PM, you will work closely with the Program Manager, who will manage your work in terms of the strategic account and the company's goals.


Key Responsibilities

• Project Management & Delivery: Manage full project lifecycle from initiation to closure, ensuring scope, timeline, and quality goals are met.
• Stakeholder & Client Management: Act as the main point of contact for clients, drive proactive communication, align expectations, and build trust.
• Integration & Process Management: Ensure smooth coordination across engineering, QA, and product teams; manage change and delivery processes.
• Quality & Risk Management: Monitor project quality, track feedback, identify risks early, and lead mitigation strategies.
• Financial & Margin Oversight: Track project financials, forecast budgets, monitor profitability, and support contract renewals.
• Team Collaboration & Resource Planning: Coordinate with team leads and HR to manage onboarding, resource allocation, and overall team well-being.
• Continuous Improvement: Lead initiatives to refine delivery processes and client-facing communication for greater efficiency and transparency.
   

About you

• A 3+ years of commercial experience as a Project manager / Scrum master in software development projects (preferably in Fintech);
• Strong knowledge of every phase of the software development lifecycle;
• Ability to set up the processes and guide the Agile team;
• Ability to prioritize and control the deadlines;
• Accurate Scope management,
• Risk analysis and risk management,
• Ability to plan and manage releases;
• Lean development focus;
• Confident communication skills that help to build relationships with both clients and teams.
• Focus on value delivery and continuous improvement.
• Experience with Jira, Confluence and project management software.
• Experience with the Fintech projects

Would be a plus

• Experience in the Presale process
• BA experience
• Technical background
• PM or SM certifications
   

As a PM you will work mostly with Jira, Confluence, Slack, Google meet, and internally created dashboards that will help you in your daily routine. 
On our projects we use modern technologies that our tech team recommends based on each project’s needs.

The approximate project team will consist of:

• Solution Architect
• DevOps
• BA
• Designer
• 1-2 Backend Engineers
• 1-2 Frontend Engineers (Web or Mobile)
• QA(s)
• PM (full or part-time for 1 project)

We are looking for an experienced Senior Project Coordinator to join an international team delivering ERP implementation projects for customers across North America and Europe.

This role is ideal for a professional who enjoys managing complex enterprise projects, working directly with customers, coordinating cross-functional teams, and driving successful project delivery from initiation to completion.

What we are looking for:

• 3+ years of commercial experience as a Project Manager or Project Coordinator.
• Hands-on experience managing ERP implementation projects.
• Experience in a consulting environment is highly desirable.
• Experience working with enterprise customers and multiple stakeholders.
• Strong understanding of project management principles, including scope, timeline, budget, and risk management.
• Excellent verbal and written English communication skills.
• Strong presentation and stakeholder management skills.
• Experience working with Jira and/or Azure DevOps.
• xperience with MS Project.
• Strong analytical skills, attention to detail, and problem-solving mindset.
• Ability to work independently while effectively collaborating with distributed teams.
• Highly organized, proactive, and results-oriented.

Key Responsibilities:

• Manage ERP implementation projects throughout the entire project lifecycle.
• Plan, monitor, and control project scope, timelines, deliverables, and milestones.
• Track and manage project budgets, ensuring alignment between planned and actual expenditures.
• Coordinate internal teams and external stakeholders.
• Identify, assess, and mitigate project risks.
• Prepare and present weekly and monthly project status reports for customers and management.
• Support project governance and implementation strategies.
• Maintain project tracking and reporting in Azure DevOps.
• Mentor and support other Project Coordinators within the organization.

What we offer:

• Challenging and impactful international projects.
• Collaboration with teams across North America, Europe, and Asia.
• Professional growth and career development opportunities.
• Continuous learning and training programs.
• Medical insurance.
• Bring Your Own Device (BYOD) benefit.
• Flexible working schedule.
• 20 paid vacation days, sick leave, and public holidays.
• Friendly, collaborative, and multicultural environment.
• Regular team-building and networking activities.

For 16 years, Alty has reached the top lists of mobile and desktop application developers for fintech, crypto, retail, banking, and tourism. Our professional expertise in UI/UX design, mobile, and web development of high-load applications used by millions of users worldwide. You know us for sure if you use Monobank, Privat24 for Business, ZakazUA, EasyPay, Kashable, or Sfera Living System. We also have a partnership with Visa and Mastercard. Our clients are enterprises and corporations that recommend us to partners. We put the customer at the heart of all we do and achieve our best together. Join us!

Now we are looking for a Project Manager to join our team.

What you need for this role:

— At least 3+ years of successful experience as a Project Manager.
— Working experience with web projects is a must.

— Experience working with complex systems involving numerous integrations with internal and external services.

— Experience in managing projects with a full-cycle development.

— Deep understanding of SDLC.

— Deep knowledge in risk management.

— Hands-on experience using Claude and other AI tools for process automation.

— Ability to plan and visualize both plans and project results, reporting.

— Good skills in working with requirements and backlog slicing.

— Experience in setting up and maintaining development processes (Agile methodologies).

— Ability to communicate clearly and concisely.

— Prominent leadership traits.

— Proficiency in Jira and Confluence tools.

— Experience in PO or BA roles is a huge plus.

— Native-level proficiency in Ukrainian.

Your goals in this role:

— Make product development transparent and predictable.

— Monitor team performance and help them achieve their goals.

— Maintain a common product vision among external customers and the internal development team.

— Contribute to the growth of the company’s project management culture.

What we offer for you to succeed:
— Warm and friendly working environment with flexible start (from 8:00 to 11:00) based on personal preferences and team meetings.
— We put a healthy work-life balance first.
— Caring for physical and mental health — compensation of a psychologist and sports to choose from.
— Speaking Club and English with a teacher.
— Volunteer projects that help the state get closer to victory.
— Ability to work from our office in Kyiv or fully remote.
— A space to grow both professionally and personally. A wide variety of exciting projects, the best hardware for your work, regular performance reviews, educational workshops, and team coaching.
— No tiresome bureaucracy. If you need something — just ask and get it.

Our employees describe working here as a welcoming, collaborative, and impactful experience. If you are a creative and energetic person, we cannot wait to see you on board!

AI Creative Project Manager (Senior)

We are looking for a Senior AI Creative Project Manager to join a team creating next-generation mobile micro-drama content powered entirely by Generative AI. In this role, you will oversee the creative quality of AI-generated episodes, ensuring engaging storytelling, visual consistency, and high production standards.

Key Responsibilities

• Build and maintain production assets using Gen-AI tools to ensure consistency across characters, environments, and wardrobe.
• Review and evaluate AI-generated micro-drama episodes.
• Audit creative elements including acting, emotional impact, pacing, editing, sound, music, lighting, color, continuity, and overall visual quality.
• Identify creative issues and provide clear, actionable feedback to improve audience engagement and retention.
• Document detailed feedback in structured Excel reports with episode references, timestamps, and recommendations.
• Collaborate with production teams to continuously improve AI-driven creative workflows.

Requirements

• Bachelor's degree in Film, Cinema, Media, or a related field.
• 5–10 years of experience in narrative or scripted content production, preferably as a Script Supervisor, Script Editor, Director, Showrunner, or in a similar senior creative role.
• Strong understanding of micro-drama storytelling, including pacing, dramatic structure, character development, genre conventions, and cliffhanger techniques.
• Excellent analytical skills with the ability to evaluate audience engagement and translate observations into practical creative improvements.
• Professional working proficiency in English.
• Experience with or strong interest in Generative AI tools and AI-assisted creative production.
• Excellent attention to detail and strong organizational skills.

What We're Looking For

• A highly creative professional with exceptional storytelling instincts.
• Someone who can balance creative vision with analytical thinking.
• Passion for emerging AI technologies and the future of content creation.
• Ability to provide structured, constructive feedback in a fast-paced production environment.

Come Back Agency supports US software and technology companies by running their hiring process. We work with delivery and leadership teams to define roles, screen candidates, and manage interviews. Successful candidates are hired directly by the company and become part of its team.

Employer information: This position is with a US-based software company providing custom development and AI implementation for North American clients. The team builds and maintains production software, including AI-enabled systems, and works in long-term client engagements. Team members operate as part of an internal, distributed team and collaborate directly with client stakeholders.

About the role: We are looking for a Project Coordinator to manage client communication on Upwork and keep all active deals organized and moving forward. This is a detail-oriented role focused on structured communication, CRM hygiene, and timely follow-ups. The work is fully remote, with hours aligned to US time zones.

What you will do:

• Monitor Upwork daily and respond to all incoming client messages promptly
• Add new contacts and update deal statuses in the CRM consistently
• Write follow-ups for ongoing conversations and ensure no client goes without a timely response
• Keep communication organized and structured across multiple parallel dialogues
• Hand off clients with offers to project managers
• Prepare client-facing documentation such as Scope of Work and supporting materials

What we are looking for:

• At least 3 months of experience in a communication-heavy role such as sales, lead generation, customer support, or similar
• Intermediate English or higher - you are comfortable reading and writing professional messages in English
• Strong written communication skills - clear, professional, and to the point
• Highly organized - you keep the CRM clean and nothing falls through the cracks
• Able to manage many parallel conversations without losing track
• Self-driven - you follow through on tasks without reminders

Nice to have:

• Experience working on Upwork or similar platforms
• Basic understanding of software development processes
• Experience with CRM systems

Hiring stages: Recruiter screening - Technical interview - Final culture fit interview

What We Offer:

• Working hours aligned with US time zones, typically 16:00-00:00 Kyiv time
• English lessons to support clear and confident communication
• Paid vacation and sick days
• Fully remote work
• Opportunities for professional growth within the team
• Structured, personalized onboarding to help you ramp up effectively

Apply with your resume and a short note outlining your relevant experience. You can also send your resume through our website at comeback.ua. Selected candidates will be contacted by the Come Back Agency.

Come Back Agency supports US software and technology companies by running their hiring process. We work with delivery and leadership teams to define roles, screen candidates, and manage interviews. Successful candidates are hired directly by the company and become part of its team. This position is with a US-based software company providing custom development and AI implementation for North American clients. The team builds and maintains production software, including AI-enabled systems, and works in long-term client engagements.
 

Team members operate as part of an internal, distributed team and collaborate directly with client stakeholders.
 

What we’re looking for

• Fluent in spoken English (В2+, work with US customers);
• Experience from 0,5 year in a relevant position;
• Be flexible with the US schedule. Working hours from 16:00 pm to 00:00 Kyiv Time;
• Ability to prioritize tasks for the team and coordinate multiple projects in a changing environment.
   

What you’ll be doing

• Full cycle of project management: from participation in pre-sales preparation to the stage of successful implementation/support of the project;
• Prepares a daily, weekly, and monthly plan;
• Work with technical documentation;
• Provide reporting on the progress of tasks and the project;
• Tracking workload, deadlines, and progress on each project’s tasks.
   

What We Offer:

• Working hours aligned with US time zones, typically 16:00—00:00 Kyiv time.
• English lessons to support clear and confident communication.
• Paid vacation and sick days.
• Fully remote work.
• Opportunities for professional growth within the team.
• Structured, personalized onboarding to help you ramp up effectively.

Hiring stages: Recruiter screening → Skills assessment interview → Final culture fit interview.
 

Apply with your resume and a short note outlining your relevant experience. You can also submit it through our website at comeback.ua. Selected candidates will be contacted by Come Back Agency.

Project Manager – E-commerce

We are looking for a motivated Project Manager to join our growing e-commerce company. This role is open to both experienced and entry-level candidates who are organized, responsible, and eager to learn.

As a Project Manager, you will help coordinate e-commerce projects, communicate with clients and team members, follow project timelines, and make sure tasks are completed properly and on time.

Responsibilities:

• Manage and follow up on e-commerce projects from start to finish
• Communicate with clients, developers, designers, and other team members
• Prepare task lists and track project progress
• Make sure deadlines are followed
• Identify problems and help find practical solutions
• Support website updates, product uploads, and content-related tasks
• Report project status to the management team
• Help improve internal workflows and project processes

Requirements:

• Interest in e-commerce, digital business, or project management
• Good communication and organization skills
• Ability to work with deadlines and manage multiple tasks
• Basic understanding of websites, online stores, or digital marketing is a plus
• Experience with Shopify, WooCommerce, or other e-commerce platforms is a plus
• Previous project management experience is welcome, but not required
• Willingness to learn and grow with the company
• Willingness to relocate abroad if required
• Good English skills

What We Offer:

• Opportunity to work in a growing e-commerce company
• Friendly and supportive team environment
• Training and guidance for entry-level candidates
• Chance to work on real e-commerce projects
• Career growth opportunities
• Flexible working structure depending on the role and experience

Are you a proactive and detail-oriented professional who thrives in structured environments and enjoys working with people? We at Sigma Software are looking for a Project Coordinator to join our delivery management team.

As a Project Coordinator, you will play a key role in ensuring seamless communication between clients, managers, and teams, contributing to the success of diverse and dynamic projects. You will gain valuable experience in project management, people coordination, and cross-team collaboration.

Why join us? Sigma Software offers opportunities to work with international clients across multiple industries, exposure to cutting-edge technologies, and a supportive environment where your growth is a priority.

     Requirements

• Proven experience as a Project Coordinator or Project Assistant in the IT industry for at least 1 year
• Strong proficiency with Microsoft tools: Outlook, Excel, Word, PowerPoint, and Teams
• Experience with SharePoint or similar platforms is a plus
• Skilled in creating clear, efficient, and professional reports
• Familiarity with Agile methodologies (theoretical knowledge required)
• Well-developed soft skills: communication, adaptability, problem-solving
• At least 1 year of experience in people management or similar areas, including coaching, mentoring, conflict resolution, motivation, and team building
• Upper-Intermediate or higher level of spoken and written English
  
  Responsibilities
• Support Project Managers and Account Managers in coordinating and monitoring project execution
• Facilitate effective communication between clients, stakeholders, and internal teams
• Assist in people management activities, including hiring planning, supporting professional growth, conducting one-on-one meetings, and collaborating with HR
• Prepare and deliver project status reports and presentations for customers and supervisors
• Maintain and update project management documentation in accordance with company processes
• Assist with project start-up, closure, and handover activities
• Participate actively in hiring processes and conduct interviews
• Support organizational initiatives, including team-building activities
• Manage time reporting and ensure data accuracy

Sinova Development is growing fast, and we’re currently looking for a skilled Middle Business Analyst / Project Manager who can help us scale our delivery processes and work closely with cross-functional development teams.

We work with startups, fast-growing companies, and enterprise clients, helping them turn ideas into scalable digital products.
 

🔎 Who We’re Looking For

• 3+ years of experience as a Business Analyst, Project Manager, or hybrid BA/PM role
• Experience managing multiple teams in parallel (3+ teams with 3+ specialists in each): iteration planning, prioritization, and execution tracking
• Strong understanding of Agile/Scrum/Kanban workflows
• Ability to decompose complex business requirements into structured tasks and documentation
• Strong communication skills with both technical and non-technical stakeholders
• Experience writing:
  • User stories
  • Acceptance criteria
  • Business rules
  • Validation rules
• Ability to identify missing details and ask clarification questions proactively
• Experience explaining requirements clearly to development teams

🛠 Practical Skills & Tools

Jira

• Structuring epics, stories, tasks, subtasks, and improvements
• Backlog refinement and prioritization
• Working with labels, templates, and workflows

Confluence

• Organizing project documentation
• Building structured pages, tables, and specifications

Diagramming & Flows

• Miro / Lucidchart / Figma
• User flows
• Process diagrams
• Mind maps

AI Productivity Tools

• ChatGPT / Claude / Gemini
• Using AI tools for:
  • drafting user stories
  • refinement summaries
  • meeting notes
  • acceptance criteria
  • documentation improvements
  • simple wireframe ideas

⭐ Nice to Have

• Basic understanding of API documentation (Swagger/OpenAPI)
• Experience with WBS estimation techniques
• Ability to support sprint planning and timeline preparation
• Basic risk management and blocker identification
• Experience coordinating small teams or cross-team dependencies
• Experience with Israeli clients or Hebrew documentation
• Ability to facilitate short internal/client sync meetings
   

📌 Responsibilities

• Gather and formalize business requirements
• Describe business processes and user flows
• Break down goals into actionable tasks and iterations
• Manage priorities, dependencies, and execution progress
• Support sprint planning and backlog refinement
• Maintain clear and structured project documentation
• Collaborate closely with developers, QA engineers, and stakeholders
• Track blockers, risks, and delivery progress
• Prepare summaries and updates for internal and client meetings
• Help improve internal delivery and documentation processes
   

🧠 Soft Skills We Value

• Clear and structured communication
• Active listening and analytical thinking
• Problem-solving mindset
• Ability to prioritize effectively
• Expectation management
• Adaptability in fast-changing environments
• Organizational discipline
• Empathy and team collaboration
• Initiative and ownership mindset
   

🎁 What We Offer

• Fully remote work format
• Flexible and healthy working environment
• Career growth opportunities inside a fast-growing company
• Direct collaboration with founders and technical leadership
• Exposure to international AI and SaaS projects
• Friendly team and transparent communication
• Paid vacation and sick leave
• Long-term professional development support
• Opportunity to work on products used globally
   

🧩 Hiring Process

1. Recruiter Interview
2. BA + PM Interview
3. Final Interview with CEO/CTO
4. Offer