Jobs Customer/Technical Support
409
Customer Success Manager (B2B)
$$
ΠΠ²Π΅Π±
Top Employer
Ukraine
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1 year of experience
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English - B1
We are a digital agency specializing in SEO and performance advertising (Google Ads). We work with small and medium-sized businesses in Ukraine, the US, Canada, the UK, and Europe.
Our goal is not just to βmanage projectsβ, but to scale our clientsβ businesses through a systematic and results-driven digital approach.
We are currently looking for a Customer Success Manager who can not only communicate effectively with clients but also think strategically, manage the financial performance of projects, and...
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270 views
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22 applications
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5d
Technical Support Engineer (weekend)
$
Uvik Software
Part-time
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Full Remote
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Worldwide
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English - B2
Weβre looking for a Technical (Python) Support Engineer to keep our production applications stable and fast during weekend shifts. Youβll handle incident triage, bug fixes, and small improvements while collaborating with the core team when escalation is needed.
Shift on Saturday & Sunday:
00:00-06:00 (GMT+2)
What youβll do
Maintain and troubleshoot Python/Django web applications
Debug and optimize database performance (PostgreSQL)
Operate core AWS services (EC2, S3)
Diagnose issues with cross-functional...
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120 views
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14 applications
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5d
Customer Success Manager (Crypto / AML / Sales-Driven)
$
AMLBot
Verified Employer
Full Remote
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Worldwide
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Product
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1 year of experience
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English - B2
AMLBot is an international company providing AML, KYC, and KYT compliance solutions for the crypto industry. We develop tools that help crypto businesses assess risk, investigate suspicious activity, and protect users and assets across CeFi and DeFi ecosystems.
Our solutions are used by thousands of crypto companies worldwide, including exchanges, OTC desks, and Web3 projects, serving hundreds of thousands of users globally.
We are looking for a Customer Support Manager who will work at the intersection...
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145 views
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24 applications
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5d
Head of Customer Success
$$$
Emerise Group
Responds Quickly
Full Remote
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Countries of Europe or Ukraine
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Product
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5 years of experience
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English - B2
Emerise Group is a dynamic, product-driven company operating in the iGaming industry, focused on building high-impact solutions that fuel innovation and deliver outstanding user experiences across the entertainment ecosystem. We currently have an opening for Head of Customer Success. This is a high-impact role, where youβll own the strategy and development of customer support and success, directly influencing client satisfaction, retention, and LTV. Your initiatives will have a direct impact on revenue...
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79 views
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13 applications
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5d
Planview AdaptiveWork (ex Clarizen) Administrator
$$$$
TalentsToday
Full Remote
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Countries of Europe or Ukraine
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Product
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4 years of experience
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English - B2
Planview AdaptiveWork (ex Clarizen) Administrator
Location: Europe (remote)
Employment Type: Full-time
Project: Icelandic Energy Company
Project Overview
Our client is an Icelandic energy company providing electricity, geothermal water, cold water, carbon storage, and optical network services.
We are looking for a Planview AdaptiveWork (ex Clarizen) Administrator to support and evolve the companyβs PPM platform used across multiple subsidiaries.
Role Overview
This is an operational role focused on...
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25 views
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0 applications
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5d
Customer Support Specialist
to $500
ZONE3000
Responds Quickly
Full Remote
Β·
Countries of Europe or Ukraine
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Product
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English - B1
About us:
International IT company ZONE3000 has been providing complete solutions for developing and supporting web services (domain registration, hosting, SSL certificates, private mail) for 25 years. Our strategic partners are the worldβs second biggest domain registrar Namecheap and a leading Ukrainian hosting provider HOSTiQ. We cooperate with more than 2200 specialists and are listed in the TOP 10 of the largest biggest IT companies in Ukraine.
Job requirements:
ZONE3000 opens up new opportunities,...
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113 views
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18 applications
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6d
Head of Customer Success and Support
$$$$
Proxima Research
Top Employer
Full Remote
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Countries of Europe or Ukraine
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Product
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3.5 years of experience
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English - C1
Ukrainian Product
πΊπ¦
Proxima Research, a leading provider of innovative technological solutions for the pharmaceutical industry, is seeking an ambitious and results-driven Head of Support Center to elevate customer support within the Proxima Cloud CRM ecosystem. A trusted Amazon partner, the Proxima Cloud CRM ecosystem offers cross-platform, multi-channel CRM functionality with a flexible management system designed to ensure customer success.
If youβre looking for new challenges and possess the necessary skills to...
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97 views
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25 applications
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6d
Software Support Engineer
$$$
Scalea
Top Employer
Full Remote
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Worldwide
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Product
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3 years of experience
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English - B2
We are looking for a Software Support Engineer to join a project for a telecom operator. You will be responsible for monitoring, performing ticket and service interruption analyses, timely resolution of incidents and failures, and minimising business impact by providing and developing workarounds.
All you need is....
3+ years of experience
Troubleshoot and resolve application issues, implementing workarounds and proactive measures to prevent future occurrences.
Participate in on-call rotations and...
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99 views
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12 applications
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6d
Spanish-Speaking Customer Support Specialist (3-month contract)
$$
EverHelp
Verified Employer
Responds Quickly
Full Remote
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Worldwide
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1 year of experience
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English - B2
Genesis is a full-service international IT company. More than 1,500 people in five countries create products for more than 200 million unique monthly users. We are one of the largest partners of Facebook, Google, Snapchat, and Apple in Eastern Europe. Our ecosystem consists of more than 15 companies and an investment fund.
EverHelp is a company in the Genesis ecosystem. Weβre a team of professionals, thatβs developing outsourcing support services for plenty of products all over the world at a dynamic...
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56 views
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10 applications
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6d
Merchant Operations Manager
$$
Wartraf
Countries of Europe or Ukraine
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Product
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3 years of experience
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English - B1
Description
We are hiring a Senior Merchant Operations Manager (Payments Manager) to build and own the payments operations infrastructure behind our web-to-web subscription funnels. This person will set up and scale merchant and PSP operations, billing processes, routing and cascading readiness, payment recovery flows, user payment notifications, and payment support operations. The ideal candidate has deep experience in mobile/web/web-to-web subscription businesses and hands-on knowledge of Stripe, PayPal,...
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111 views
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16 applications
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6d
Shift Technical Support Specialist
$$
Stape, Inc
Top Employer
Full Remote
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EU
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Product
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1 year of experience
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English - B2
Location: Europe based
Cooperation type: Full-time
Work format: Remote
Weβre seeking a Shift Technical Support Specialist to support clients using our server-side tracking solutions. Youβll ensure high-quality customer support for thousands of users worldwide.
About us:
Stape is a global product-driven IT company and the #1 leader in the server-side tracking market. Weβre building a powerful, technically complex product that simplifies server-side tracking for marketers and website owners. Our...
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50 views
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6 applications
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6d
Support Engineer (Level 2)
$$$
WOW 24-7
Responds Quickly
Full Remote
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Worldwide
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2 years of experience
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English - B2
The Support Engineer is responsible for handling second-line support requests, delivering troubleshooting, and making configuration changes.
When required, the Support Engineer shall also handle first-line support requests and, where possible, third-line escalations where they
hold a specialism in that technology.
This role requires deep technical expertise, strong problem-solving skills, and the ability to work collaboratively across departments to
ensure exceptional service delivery. They will also play...
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101 views
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4 applications
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6d
Tech Support for a navigation system - Navigational App
$$
Synergetica
Top Employer
Responds Quickly
Office Work
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Poland
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1 year of experience
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English - C1
The Beta Team is responsible for leading and developing a diverse and knowledgeable beta community to test and provide quality feedback on products, features, and back-end functionality. The beta community includes thousands of strong and passionate volunteers from all over the world and we are working with them on a daily basis to improve our products.
Requirements:
Upper-Intermediate/Advanced level of English
1+ year in L2 Technical Support or 1+ year in manual QA
Familiarity with bug tracking...
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32 views
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2 applications
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6d
L1 Technical Support, Customer Success Specialist (AI SaaS)
$
EnderTuring
Full Remote
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Worldwide
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2 years of experience
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English - B2
L1 Technical Support / Customer Success Specialist (AI SaaS)
Ender Turing
Ender Turing is a product-focused AI company building conversation intelligence solutions for analyzing customer communications (voice & chat).
Our platform helps companies uncover insights from customer interactions and improve business processes through AI-driven analytics.
We work with international clients across the US, Europe, and Latin America.
Our clients include:
Aventus Group (financial services)
Uniqa Insurance Group
USG...
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66 views
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7 applications
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6d
Customer Success Specialist (AI SaaS / Business Analytics)
$
EnderTuring
Full Remote
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Worldwide
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2 years of experience
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English - C1
About Ender Turing
Ender Turing is a product-focused AI company founded in 2020, building conversation intelligence solutions for global markets.
We are a lean team of 9 people developing and operating a production-grade AI platform used by international companies.
Our technology processes large-scale customer communications (voice & chat), helping businesses optimize operations through AI-driven speech and text analytics.
Our clients include:
Aventus Group (financial services)
UNIQA Insurance Group
USG...
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47 views
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1 application
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6d