Jobs at Djinni

We are looking for an experienced Customer Care Team Lead with a strong background in payments, fintech, or iGaming to lead a customer support team handling payment-related inquiries and merchant operations.

In this role, you will oversee the daily work of the Customer Care team, ensure high service quality, optimize support processes, and collaborate closely with the Payments, Risk, Finance, and Product teams. You will also act as an escalation point for complex payment issues while driving operational excellence and customer satisfaction.

Responsibilities

• Lead, mentor, and support the Customer Care team, ensuring high performance and service quality.
• Manage daily support operations across chat, email, Telegram, and other communication channels.
• Oversee investigations of payment-related issues, including declined, pending, failed, and refunded transactions.
• Act as the primary escalation point for complex merchant and payment-related cases.
• Coordinate with Payment Operations, Risk, Finance, and Product teams to resolve operational issues.
• Communicate with payment providers, acquiring banks, and partners to resolve transaction inquiries.
• Monitor team KPIs, SLAs, response times, customer satisfaction, and payment performance metrics.
• Identify trends affecting payment approval rates and customer experience, proposing process improvements.
• Ensure accurate documentation of investigations, resolutions, and operational procedures.
• Develop team knowledge through coaching, training, and regular performance feedback.
• Drive continuous improvements in customer support processes and operational efficiency.

Requirements

• 3+ years of experience in Customer Support, Customer Care, Merchant Support, Payment Operations, or a related field.
• Previous experience leading or mentoring a customer support or operations team.
• Background in payments, fintech, iGaming, e-commerce, or online payment processing.
• Strong understanding of payment transaction flows, card payments, payment gateways, and merchant operations.
• Experience handling escalations and coordinating cross-functional issue resolution.
• Excellent analytical, problem-solving, and decision-making skills.
• Strong communication and leadership skills.
• Fluent English (written and spoken).
• Ability to manage multiple priorities in a fast-paced environment.
• Customer-first mindset with excellent organizational skills.

Nice to Have

• Experience working with PSPs, acquiring banks, or payment gateways.
• Knowledge of fraud prevention, risk management, AML, or chargeback processes.
• Experience with CRM, ticketing, and payment monitoring platforms.
• Experience in iGaming payment operations.
• Experience building KPIs, reporting dashboards, or process optimization initiatives.

Working Hours

9:00/10:00 PM – 18:00/19:00 AM Kyiv time

What We Offer

• Opportunity to lead a team in a fast-growing fintech/iGaming environment.
• International team and dynamic work culture.
• Professional growth and leadership development opportunities.
• Exposure to modern payment technologies and global payment providers.
• Stable long-term cooperation.
• Supportive and collaborative team environment.
• 20 paid vacation days per year.
• 10 paid sick leave days per year.
• Competitive compensation package.
• Fully remote work opportunity.

Responsibilities

• Maintain and extend existing functionality in a large legacy PHP 7.4 codebase.
• Design and implement robust solutions for bug fixes, new features, and technical debt reduction.
• Optimize database queries and schema design using PostgreSQL.
• Refactor old modules and participate in gradual modernization plans.
• Collaborate with DevOps and QA to ensure system stability and deployment continuity.
• Participate in technical discussions, code reviews, and architecture planning.
• Work closely with cross-functional teams including product managers and front-end developers.

Requirements

• 5+ years of experience with PHP, including work with legacy systems (ideally PHP 7.x).
• Strong proficiency with PostgreSQL or similar relational databases.
• Deep understanding of object-oriented programming, software design patterns, and MVC architecture.
• Experience with RESTful APIs and integration of third-party services.
• Solid front-end skills with JavaScript and at least one modern framework (React or Vue.js).
• Version control with Git.
• Strong debugging and performance profiling skills.

Nice to Have

• Knowledge of Python for scripting or integration purposes.
• Experience working with SOAP web services and legacy protocols.
• Familiarity with WebSockets and TCP socket-level communication.
• Exposure to systems migration, re-architecture, or code modernization projects.

We Offer

• Competitive salary
• Flexible schedule
• Social package
• Courses, webinars, seminars to increase professional skills
• Snacks & fruit, foosball, fun office environment
• Horizontal hierarchy. No micromanagement pressure
• Open company culture where your ideas and initiatives are valued
• Regular team building & corporate events
• International projects

About the Role

At Coreblocks, we're looking for a Python Backend Engineer to help build the next generation of financial infrastructure. You'll work on scalable backend services, distributed systems, and AI-powered capabilities that support our platform. This role combines backend engineering, data processing, API development, and modern AI integrations, with a strong focus on performance, reliability, and scalability.

Key Responsibilities

Backend Engineering

• Design, develop, and maintain scalable backend services using Python (FastAPI, Django, or Flask).
• Build clean, maintainable, and well-tested code following modern software engineering practices.
• Improve the performance, reliability, and scalability of existing services.

Data Processing & System Integrations

• Develop and optimize data ingestion, ETL, and real-time processing pipelines.
• Integrate backend services with financial infrastructure, blockchain components, and third-party platforms.
• Ensure efficient and reliable data movement across distributed systems.

AI & Intelligent Services

• Collaborate with AI and Data teams to integrate LLM-powered capabilities and machine learning features into backend services.
• Implement semantic search, intelligent categorization, and AI-driven automation.
• Contribute to RAG-based and AI-enhanced product functionality where applicable.

API & Microservices

• Design and maintain secure, well-documented RESTful and gRPC APIs.
• Build reliable communication between internal microservices and external partners.
• Ensure API stability, performance, and security across the platform.

Database & Performance Optimization

• Optimize PostgreSQL queries, database schemas, and indexing strategies.
• Work with Redis to improve caching, throughput, and overall application performance.
• Design backend services capable of handling concurrent workloads efficiently.

Engineering Excellence

• Participate in code reviews and architectural discussions.
• Write unit and integration tests to ensure software quality.
• Contribute to engineering standards, documentation, and continuous technical improvements.

Requirements

Technical Background

• 3+ years of commercial experience developing backend applications with Python.
• Strong hands-on experience with FastAPI and asynchronous programming using asyncio.
• Experience designing and maintaining production-grade backend services.

Databases

• Strong knowledge of PostgreSQL and SQL optimization techniques.
• Experience working with NoSQL databases and Redis.
• Practical experience with vector databases such as Pinecone, Milvus, Weaviate, or similar for AI-powered search and retrieval systems.

Cloud & DevOps

• Experience with Docker and CI/CD pipelines (GitHub Actions or GitLab CI).
• Experience working with AWS or Google Cloud Platform.

Financial & Technical Domain

• Understanding of financial systems, transaction processing, payment flows, or blockchain-based architectures.
• Familiarity with distributed systems and scalable backend design.

Collaboration

• Strong analytical and problem-solving skills.
• Comfortable working in a remote, cross-functional engineering team.
• Professional English (B2+) or higher.

Nice to Have

• Experience with Node.js or TypeScript.
• Hands-on experience with AI development tools such as Cursor, Claude, GitHub Copilot, or similar.
• Familiarity with Kafka, RabbitMQ, Airflow, Prefect, or other messaging and orchestration technologies.
• Experience building or supporting AI-enabled backend services, RAG architectures, or LLM integrations.

Hey there!

It’s an amazing time to join Digicode as we continue empowering as many innovators as possible to change the world. We deliver outstanding technology consulting, R&D, design, and software development services in the USA, UK, and EU markets. This is where you come in.

Join a strategic digital transformation initiative for a leading Swiss enterprise, focused on expanding AI-driven capabilities within the ServiceNow platform. The project centers on implementing Case Management and Customer Service Management (CSM) solutions while leveraging Now Assist (GenAI) to automate service desk operations, optimize business workflows, and improve user experience. You’ll collaborate closely with business stakeholders, service desk teams, and solution architects to design and deliver intelligent.

Responsibilities:

• Design, configure, and implement ServiceNow Case Management and CSM solutions
• Configure and optimize Now Assist (GenAI) capabilities, including prompt engineering and AI use cases
• Develop workflow automation using Flow Designer, including approval process optimization
• Configure Virtual Agent and conversational AI solutions
• Collaborate with business stakeholders to identify automation opportunities and translate requirements into scalable ServiceNow solutions
• Lead workshops and support AI use-case discovery and implementation
• Configure and customize ServiceNow applications following platform best practices
• Participate in Agile ceremonies, sprint planning, and solution design discussions

• Produce technical documentation and support knowledge sharing across the team

   

Requirements:

• 5+ years of hands-on ServiceNow experience
• Strong experience with Customer Service Management (CSM) and/or Case Management
• Experience configuring Now Assist (GenAI), AI prompts, and AI-driven workflows
• Strong knowledge of Flow Designer and workflow automation
• Experience implementing Virtual Agent
• Ability to work directly with business stakeholders and gather functional requirements
• Experience delivering end-to-end ServiceNow solutions in enterprise environments
• Strong understanding of Agile/Scrum methodologies

• English — Upper-Intermediate (B2+) or higher

   

Nice-to-have:

• Experience with Knowledge Management (Case-to-Knowledge)
• Experience with Employee Center and HR Service Delivery (HRSD)
• Experience supporting SAP SuccessFactors integrations or HR transformation initiatives
• German language skills
• ServiceNow CSA certification
• CIS-CSM certification

• Now Assist / GenAI micro-certifications

   

What To Expect From Digicode?

🌎 Work from Anywhere: From an office, home, or travel continuously if that’s your thing. Everything we do is online. As long as you have the Internet and your travel nomad lifestyle doesn’t affect the work process (you meet all deadlines and are present at all the meetings), you’re all set.

💼 Professional Development: We offer great career development opportunities in a growing company, international work environment, paid language classes, conference and education budget, & internal 42 Community training.

🧘‍♂️ Work-life Balance: We provide employees with 18+ paid vacation days and paid sick leave, flexible schedule, medical insurance for employees and their children, monthly budget for things like a gym or pool membership.

🙌 Culture of Openness: We’re committed to fostering a community where everyone feels welcome, seen, and heard, with minimal bureaucracy, and a flat organization structure.

And, also, corporate gifts, corporate celebrations, free food & snacks, play & relax rooms for those who visit the office.

Did we catch your attention? We’d love to hear from you! 🚀

*By submitting your resume, you automatically agree to the storage and processing of your personal data in accordance with the current legislation of Ukraine. We guarantee confidentiality at all stages of cooperation

We are looking for a technical support engineer in Bratislava.

This position is also suitable for Junior-level professionals.

Servers.com is an international hosting provider with data centers in the US, Europe and Asia. We provide reliable business solutions: dedicated servers, cloud technologies, load balancer, firewall, Kubernetes and monitoring services.

Clients use our services to deploy game servers, payment gateways, streaming services and other high-load systems.

We will welcome you to our team if you want to learn:
– system administration of servers from anywhere in the world;
– diagnose hardware, software and network server issues;
– work with hardware monitoring;
– work with cloud technologies.

Requirements:
– your English is sufficient for e-mail correspondence;
– you are attentive to details, able to search and analyze information;
– you know what components a modern computer consists of;
– you understand the basic principles of the Internet and computer networks.

Will be an advantage:
– experience with Linux operating systems (Ubuntu, CentOS, Debian);
– basic knowledge of working in the Linux terminal;
– experience in installing Windows/Linux OS from the ground up.

We offer:
– work in a team of professionals at international level;
– comfortable working conditions: schedule without night shifts, no overtime, no phone support, smooth integration into the workflow;
– mentor assistance, learning modern IT technologies;
– individual vocational training plan for 12+ months;
– opportunity to practice and improve your English;
– сompetitive salary and all necessary equipment;
– remote work from Bratislava with the possibility to use our co-working space;
– support of legalization in Slovakia if needed.

Job Description

• Expertise in IP network switching and routing protocols, TCP/IP stack is highly desirable;
• Hands-on experience with Linux;
• English level – intermediate and above;

Would be a plus:

• Superior problem solving, analytical and communications skills;
• A strong understanding of IP protocols and telecommunication/cable operator networks;
• Experience in a technical support organization in a broadcast, communication, satellite, cable, telco or a similar domain;
• Experience with bash/python scripting;
• Experience with Jira, Confluence;
• Ability to work on flexible hours.

This position requires not frequently travel (once per quartal approximately).

Job Responsibilities

• Responsible for integration and support in assigned product areas to Harmonic’s regional customer support engineers and, when necessary, customers who are diagnosing, troubleshooting, repairing and debugging complex system problems involving Harmonic and associated equipment;
• Report and track design, reliability and maintenance problems or bugs to R&D engineering groups;
• Assist, and implement both hardware and software upgrades to the existing Harmonic customer base.

Department/Project Description

Harmonic is a leading provider of innovative broadband solutions that deliver video, voice, and data to communications providers around the world. GL team participates in the development, QA, and support of several generations of such solutions.

Skill Category

Are you passionate about building scalable, reliable data systems that power real-world solutions? We are looking for a Senior Data Engineer to join our team and work remotely from Europe, Ukraine, or LATAM.

At Sigma Software, we partner with innovative companies to deliver cutting-edge technology solutions. This role offers the opportunity to design and operate a canonical data platform that integrates diverse external data sources, ensuring high quality and flexibility.

Why join us? You’ll work with modern technologies, collaborate with talented professionals across multiple regions, and have the freedom to experiment and innovate while contributing to impactful projects in the AdTech domain.

CUSTOMER

Our client is a fast-growing AdTech company focused on solving real-world challenges in digital advertising and data-driven marketing. They specialize in building highly resilient and scalable systems that encourage experimentation and innovation. Their data platform is designed to be both powerful and flexible, enabling engineers to introduce new ideas and leverage the latest technologies to optimize advertising performance and audience insights.

PROJECT

The project involves developing and maintaining a canonical data platform that integrates multiple external data sources. It supports both full data loads and incremental updates, ensures high data quality, and leverages AI-assisted tools for monitoring and issue detection.

Key Technologies: Java, Scala, SQL, GCP Dataflow, REST APIs, AI-assisted tools, event-driven architectures

RESPONSIBILITIES

• Design, build, and maintain reliable data pipelines to ingest and process data from external systems
• Implement integrations using Scala, ensuring scalability and resilience
• Handle both full data loads and incremental updates efficiently
• Collaborate with engineering and product teams to align on integration and data needs
• Develop and maintain a unified internal data model
• Ensure data quality, detect and resolve incorrect or incomplete data
• Utilize AI-assisted tools to improve data quality and operational efficiency
• Monitor and optimize data pipelines for production readiness

QUALIFICATIONS

• At least 5 years of experience as a Data Engineer or Backend/Data Engineer
• Strong production experience with Scala
• Proven experience integrating external systems via REST APIs (pagination, rate limiting, token-based authentication)
• Strong data modelling skills with structured, relational data
• Solid SQL knowledge
• Experience with GCP Dataflow
• Experience operating data pipelines in production environments
• Strong communication skills and ability to collaborate across teams
• At least an Upper Intermediate level of English

WILL BE A PLUS

• Experience with event-driven architectures or messaging systems
• Designing canonical schemas across multiple data sources
• Experience with LLM (Large Language Models)

PERSONAL PROFILE

• Proactive and detail-oriented
• Thrives in collaborative environments
• Enjoys solving complex integration challenges
• Comfortable experimenting with new technologies
• Committed to improving data systems

Affiliate Manager  (Australia, New Zeland is a MUST)

We are looking for an Affiliate Manager  who will be responsible for developing партнерской сети, building strong relationships with affiliates, and driving partner performance within the betting/iGaming vertical.

This role is ideal for someone who combines strong communication skills, analytical thinking, and a proactive approach to partner management.

What You’ll Be Responsible For

• Developing and scaling the existing affiliate base
• Building long-term relationships with affiliates and webmasters
• Communicating with partners via Telegram, email, and other channels
• Supporting affiliates in resolving operational and performance-related issues
• Attracting new affiliates to the partner program
• Monitoring and analyzing key performance metrics (KPI) for each partner
• Maintaining reports and performance analytics
• Controlling partner payouts and conducting weekly reconciliations
• Participating in industry events, conferences, exhibitions, and meetups

What We’re Looking For

• Strong negotiation and relationship-building skills
• High level of communication and responsiveness
• Analytical mindset and attention to detail
• Experience working with reports and spreadsheets (Google Sheets / Excel)
• Ability to generate ideas and offer creative solutions for partners
• Experience in searching for and onboarding new webmasters
• Readiness to react quickly to partner requests, including urgent situations
• Basic experience in betting, gambling, or affiliate marketing
• Experience working with top-tier webmasters will be a plus
• English level: Intermediate or higher would be an advantage

What You’ll Get

• Opportunity to work in a fast-growing iGaming environment
• Direct impact on affiliate growth and business performance
• Dynamic team and fast decision-making processes
• Freedom to bring ideas and influence partner strategy
• Competitive compensation based on experience and expertise

Project Description:

Join our Development Center in Bucharest, and become a member of our open-minded, progressive and professional team. In this role you will be working on projects for one our world famous clients.
You will have a chance to grow your technical and soft skills, and build a thorough expertise of the industry of our client.
On top of attractive salary and benefits package, Luxoft will invest into your professional training, and allow you to grow your professional career.

Responsibilities:

We are seeking a Senior Java Developer responsible for designing, building, and optimizing high-performance, scalable backend systems using modern Java frameworks and established engineering best practices. The role involves contributing to the development of secure, reliable, and cloud-ready enterprise applications, enhancing system architecture, producing clean and testable code, and ensuring efficient integration with APIs, databases, and distributed services that enable critical reporting and analytics across the organization.

Key Responsibilities:

• Design, develop, and maintain backend Java/Spring Boot microservices and full‑stack applications using ReactJS or Angular.
• Produce clean, secure, and efficient code aligned with engineering standards.
• Contribute across all stages of the product lifecycle in close collaboration with cross‑functional engineering teams.
• Work within an Agile, CI/CD‑driven environment and contribute to improving development workflows.
• Apply architectural concepts to ensure secure, scalable, and highly available solutions.
• Write unit, integration, and automated tests and integrate them into the CI/CD pipeline.
• Participate in design discussions, code reviews, and technical decision‑making.
• Mentor junior developers, promote best practices, and support collaborative team culture.
• Work with business analysts, users, and UI/UX designers to build effective and intuitive solutions.

Mandatory Skills Description:

• 5+ years of development experience in a senior engineering role.
• Backend: strong proficiency in Java, Spring Boot, Spring MVC, Spring Data, and common design patterns.
• Frontend: practical experience with React or Angular (component architecture, state management, forms).
• Microservices: hands‑on experience designing and implementing microservice-based architectures.
• Cloud: familiarity with cloud platforms (preferably GCP) and deploying/managing cloud‑native applications.
• Databases: solid understanding of SQL and relational databases (PostgreSQL, Oracle, BigQuery).
• CI/CD: experience with GitHub Actions, Jenkins, and automated build/deploy pipelines.
• Containers: experience with Docker, Kubernetes, Helm charts.
• Strong analytical and communication skills, initiative, autonomy, and a continuous learning mindset.
• Ability to share knowledge, coach others, and contribute to a positive engineering culture.
• Comfortable working in an Agile environment with evolving requirements.
• Proficiency in spoken and written English.

Nice-to-Have Skills Description:

• Kafka, Pub/Sub, or event-driven design
• Terraform, CI/CD as code
• Performance tuning and distributed tracing (Grafana, OpenTelemetry)
• Security best practices (OAuth2, JWT, IAM, etc.)

Languages:

English: B2 Upper Intermediate

Numerical Technologies LTD is a provider of custom software solutions and services specializing in risk, limits, and regulatory capital. We are currently looking for a Senior C#/.Net Developer to join our team. 

Project: Portfolio management systems for a US financial institution, focused on application migration to a new platform. 

What we are looking for:  

• 5+ years of commercial C#/.NET development experience
• Strong experience developing desktop applications using WPF
• Proficiency with SQL databases
• Strong problem-solving skills and ability to collaborate effectively in a team environment
• Upper-Intermediate level of English or above

What will be a plus: 

• Experience with the Infragistics library
• Experience with other WPF UI libraries (e.g. DevExpress)
• Experience with Java or Oracle

What we offer: 

• Competitive compensation depending on experience and skills
• Regular assessments and salary reviews
• Paid personal days
• Mental health support program
• Language classes (English, Polish, Portuguese)
• Flexible working schedule

We're looking for an Interview Engineer to help shape fair, high-signal technical hiring for software engineers worldwide.

Join a global network of engineers and make an impact beyond writing code.

If you're an experienced software engineer who enjoys evaluating technical talent and cares about fair hiring, this role offers a genuinely different way to apply your expertise — well-compensated, and with up to 100 interviews per month, you'll directly influence the hiring outcomes of hundreds of engineers worldwide.

This is also an opportunity to challenge yourself in a new dimension — sharpening your communication, evaluation, and technical breadth while gaining exposure to a wide range of engineering backgrounds, problem-solving approaches, and technologies that pure coding roles rarely offer.

This role starts as a full-time engagement for the first 3 months, with the possibility to transition to a part-time format afterwards — making it a great fit for engineers looking for flexibility down the line.

Our client runs a leading technical interviewing platform used by companies ranging from fast-growing startups to large enterprises. Their model pairs experienced engineers with standardized interview frameworks to help organizations hire more accurately and fairly — at scale, across the globe. As an Interview Engineer, you'll play a key role in that mission, helping companies identify exceptional talent while creating meaningful career opportunities for developers around the world.

What you'll do in this role  

• Interview — Facilitate live technical interviews through the platform with software engineering candidates worldwide. Build a professional, inclusive experience while assessing fundamental coding skills, problem-solving ability, and technical knowledge.
• Evaluate — Deliver structured, objective feedback on each candidate's coding style, technical approach, communication, and knowledge-question responses — using established criteria that mitigate bias and improve hiring signal.
• Partner — Collaborate with the client's internal teams to test and refine interview content, processes, and platform features, contributing your frontline perspective to continuous improvement.

We're looking for

• 5+ years of professional experience as a Software Developer or Engineer, with strong Python proficiency and at least a working understanding of frontend technologies (e.g. JavaScript, React, or similar).
• Solid grasp of algorithms, data structures, and software engineering fundamentals.
• Excellent English communication skills — written and spoken — with the professionalism to put candidates from any background at ease.
• Ability to deliver objective, structured assessments under a consistent evaluation framework.
• Reliable webcam, microphone, and stable internet connection.

How to knock our socks off

• Previous experience conducting technical interviews (data structures, algorithms, system design)
• Experience mentoring, coaching, or guiding other engineers technically.
• Interest in talent assessment, interviewing methodologies, or inclusive hiring practices.
• Naming five or more dishes that include beetroot besides borshch.

✔ Not checking every box?

This job looks very exciting, but you hesitate to apply because of the confidence gap? Reach out to us anyway! Beetroot is an inclusive workplace that considers all applicants. We’re committed to openness — promoting equality and fostering an environment where different backgrounds, ideas, and experiences are not just accepted, but embraced. So let’s discover together whether we could be an excellent fit for each other.

Please send us your CV in English, and we'll be happy to discuss your application further.

We are looking for a talented and creative Animator to join our iGaming team and help bring

engaging slot game experiences to life through high-quality animations and visual effects. 
This

role focuses on creating polished game animations while maintaining consistency with the artistic

vision and technical requirements of each project.

The ideal candidate understands the slot game production pipeline, works closely with artists,

developers, and producers, and can deliver dynamic animations that enhance gameplay and

player engagement.
 

What You'll Do

• Collaborate with designers, artists, developers, and producers to define and maintain the

animation style and visual quality of slot games

• Create animations for characters, symbols, backgrounds, UI elements, logos, and

promotional materials

• Prepare and optimize animation assets for smooth game integration and performance

• Ensure animations meet the required quality standards, style consistency, and technical

requirements

• Organize and track animation assets throughout the production process

• Contribute to improving animation workflows, pipelines, and best practices within the

team

Who You Are

• 2+ years of experience as an Animator in iGaming, mobile, or game development

• Strong knowledge of Spine animation and game animation principles

• Understanding of the slot game animation pipeline and player-focused visual presentation

• Ability to create smooth, polished, and engaging animations optimized for gameplay

• Strong communication, organization, and collaboration skills

• Passion for games, animation, and creating visually exciting player experiences

Extra Points For

• Previous experience working on iGaming slot titles

• Experience collaborating closely with technical artists and developers

• Understanding of VFX, UI animation, and promotional animation workflows

• Familiarity with game engines and animation optimization techniques

We are looking for a results-driven Account Manager / Lead Generator to join our team. If you have strong communication skills and know how to generate leads, we’d be happy to meet you. 🚀
 

This role offers growth opportunities in the Sales direction. 💰

Responsibilities:

- Search for potential clients and generate new leads

- Build and maintain strong relationships with clients

- Negotiate terms and support clients throughout the sales process

- Manage ongoing communication with clients

- Work closely with the team to ensure successful project delivery

- Follow up with prospects and convert them into long-term clients

Requirements:

- English level B2 (written and spoken)

- Strong communication and negotiation skills

- Sales mindset and proactive attitude

- Experience in sales, account management, or lead generation will be an advantage

- Ability to work independently and achieve targets

- Responsibility and good organizational skills

If you are ambitious, communicative, and want to grow in sales, you to us. 🔥

About Us:

360 Synergy is a US-focused B2B SaaS platform designed to streamline field service management and contractor operations (construction, HVAC, cleaning, landscaping, etc.). Our software helps companies automate HR workflows, manage brand reputation, increase worker motivation, and improve overall team retention.

We are looking for a proactive Growth Marketing / Demand Generation Specialist to drive top-of-the-funnel qualified leads through a combination of structured cold email outreach and B2B Social Selling.

Key Success Metric: Number of qualified demo meetings booked (Booked Demos).
 

Key Responsibilities:

Outbound Lead Generation (Apollo.io & Cold Outreach):

• Conduct deep audience research and build accurate lead lists based on our Ideal Customer Profile (ICP: Business Owners, C-level Executives, HR Directors of US contractor companies).
• Build, launch, and manage personalized outbound email sequences.
• Handle technical infrastructure setup: domain configuration, inbox warm-up, deliverability monitoring, and spam protection.
• Run continuous A/B testing on subject lines, messaging angles, and CTAs to optimize Open and Reply Rates.

B2B Content & Social Selling (LinkedIn):

• Maintain and optimize our LinkedIn company page and founders' personal profiles.
• Create engaging B2B content targeting key industry pain points (field workforce management, turnover reduction, team engagement).
• Execute Social Selling strategies: targeted networking, strategic commenting, and converting warm engagement into direct messages and demo offers.

Lead Qualification & Pipeline Management:

• Manage incoming responses, qualify leads against criteria, and seamlessly hand them off for demo calls.
• Track conversion metrics and maintain accurate pipeline reporting in the CRM.

Requirements:

• English Proficiency: C1 (Advanced) / C2 (Proficient) — MANDATORY. Our primary market is the US. Copy must sound natural, concise, and persuasive without any non-native phrasing.
• 1.5+ years of experience in B2B Lead Generation or Demand Generation (preferably in B2B SaaS or US/Western markets).
• Proven proficiency with Apollo.io and a solid understanding of cold email architecture & deliverability.
• Strong B2B copywriting skills: ability to craft short, high-converting cold emails that cut through inbox noise.
• Hands-on experience leveraging LinkedIn as an active lead acquisition channel.
• Data-driven and structured mindset with a focus on metrics (Open Rate, Reply Rate, CTR, SQL).

What We Offer:

• Format: 100% Remote.
• Compensation: Competitive salary based on experience (Base Salary + Performance Bonuses per completed qualified demo).
• Tech Stack: Fully paid subscription to necessary tools (Apollo.io, CRM, email verification services, etc.).
• Growth: Direct impact on core revenue metrics with potential to step up to a Head of Growth / Marketing Lead role.
• Culture: Fast-paced environment, zero bureaucracy, high autonomy, and a focus on real outcomes.

How to Apply:

Submit your resume along with a short cover letter.

In your cover letter, please include: A quick breakdown of your most successful outbound campaign (tools used, target audience, and the Reply Rate / Demo Conversion Rate achieved).

🚀 Junior / Intermediate Recruiter (Sourcer)

We are looking for an active and organized Recruiter / Sourcer to join our team, take charge of the initial candidate sourcing lifecycle, and help us attract top talent.

• Work Location: 100% Remote
• Employment Type: Full-time

📌 Key Responsibilities:

• Job Posting & Management: Draft engaging job descriptions and publish them across key platforms (job boards, Telegram channels, social media, specialized talent platforms).
• Candidate Sourcing: Actively search for relevant candidates through candidate databases, LinkedIn, Djinni, DOU, GitHub, and alternative sourcing channels.
• Resume Screening: Review and screen resumes/profiles against position requirements.
• Initial Outreach & Engagement: Conduct initial communications with candidates, assess motivation, and coordinate next interview stages.
• Pipeline Management: Maintain accurate candidate statuses and update records in the ATS system.

🎯 Requirements:

• Good understanding of recruitment processes and modern sourcing channels.
• Active sourcing skills (Boolean Search and X-ray search techniques are a plus).
• Strong written and verbal communication skills with a candidate-first approach.
• High attention to detail, self-discipline, and strong time-management skills for remote work.
• Quick learner with a strong desire to grow in the recruitment field.

💡 What We Offer:

• Flexibility: 100% remote work from anywhere.
• Growth: Hands-on experience with diverse roles and a clear career path toward Full-cycle Recruiter.
• Team Support: Comprehensive onboarding and a friendly, collaborative environment.
• Compensation: Competitive salary (Base + Placement Bonuses — discussing on an interview) and transparent processes.We look forward to connecting!