Jobs at Djinni

Snoika is one of the fastest-growing AI marketing platforms helping companies become visible in AI search engines like ChatGPT, Gemini, Perplexity, Claude, Grok and more. We work with startups, SMEs and enterprises across many verticals - from fintech and manufacturing to SaaS and tax tech - delivering measurable inbound growth with world-class AI technology.

We’re looking for a Marketing Specialist who has a passion to grow with us like a business and like a specialist. We wait that you'll help more people to know about us.

If you want to work with the latest AI technologies, help companies get discovered in AI search, and genuinely believe that good technology can make the world better - this is the perfect role for you.

✨ What You’ll Do

Onboarding & Education

• Explain how Snoika’s AI marketing engine works (AI visibility, content publishing, structured data, technical SEO, etc.)
• Cooperate with the Sales&Marketing team to understand the value of the product better and sell it better to the leads
   

Marketing

• Run the PPC campaigns in Meta(Instagram, Facebook)
• Help running the PPC campaigns in Google Grant Process
• Brainstorm and make decisions about the social medias content
• Catch up the results of the covered processes and present it to the team
• Help to realize the PR campaigns of Snoika and also the PR campaigns for offline events we attending
• Collaborate with the CMO and other team members to brainstorm and create the new objectives
   

Sales

• Collaborate with the sales team in vectors of: ICPs, lead-magnets, sales processes, events to attend and how to prepare to them, etc.
• Review the sales team results, receive and analyze the feedback about the leads who had been bring by the campaigns

How we work

• Fully remote, async-friendly, european culture
• Direct communication with the founder and core team

What we offer

• Competitive salary and opportunity for career growth.
• Senior peers & advisors - work alongside PhDs who've worked with NASA, Google, Microsoft, Bosch and more.
• Fast growth - startup scaling revenue and product lines quarter-over-quarter.
• Remote autonomy & flexible hours - we care about output, not chair time.

If you're excited about helping companies grow through AI-driven marketing -> we’d love to hear from you.

N-iX is looking for Middle AQA (C#) Engineer  to join the team.

Our client provides comprehensive operational support and a range of expert services to the world’s leading insurers, brokers, fleet managers, and automotive manufacturers. The client helps the global insurance market handle millions of claims each year in the most cost-effective and efficient ways possible. The Group is embarking on an exciting and challenging transformation program and our software solutions are a driving force behind this strategy using cloud computing and leading-edge design patterns. 

The Role:

The Middle QA Tester Automation Engineer is a key member of our Quality team working on a variety of projects within a distributed scrum environment across EU. You will work with the rest of the QA team to record and automate test scripts using C# and a range of toolsets and following the standards set out. You will become an expert in our strategic technology platform, built in Microsoft Azure, servicing our regional and global client base within the Insurance industry.

Responsibilities:

• Writing automated test scripts to verify and validate that the new software meets the business needs
• Gaining a strong understanding of the business operation
• Recording and monitoring QA test results
• Enhancing existing automation back end and front end framework
• Providing coaching support to others in the QA team
• Providing QA effort estimates in work refinement sessions
• Helping to drive the test automation strategy across the business
• Running performance tests and ensuring that the results meet established levels
• Assisting in the user acceptance test (UAT) process by helping end users understand how to use the software
• Be an active member of the Scrum team, improving processes and ensuring that the team delivers on their commitment

Knowledge and Skills required:

• 3+ years of experience in testing (with at least 1 years in UI/API automation).
• Sound knowledge and experience of Web Application testing including API testing using Rest #.
• Experience using C# language.
• Experience with software QA processes, methodologies, and tools.
• Sound knowledge of SQL server and TSQL, Visual Studio, Git, Selenium, Xray and Page Object Model.
• Knowledge of current industry-wide quality & test processes, practices, tools and techniques.
• Self-organizing problem solver with the ability to think outside the box.
• Works effectively with both local and remote colleagues, collaborating, motivating, and energizing others.
• Excellent verbal and written communication skills with strong attention to detail.
• Continuously looking to improve and learn new technologies, participating actively in the development community, contributing to blogs, researching or Opensource.
• Enjoys working in a fast-paced environment.

Experience required:

• Previous experience working in medium-sized development teams.
• Experience working in an agile environment employing scrum methodology and JIRA as a SDLC management tool.

We offer*:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits

We are looking for a detail-oriented and proactive Manual QA Engineer

Requirements

✔️ 2+ years of experience in web application testing
✔️ Hands-on experience with web development tools (FireBug, Web Developer Console, etc.)
✔️ Experience in test case and checklist creation and maintenance
✔️ Experience in API testing
✔️ Understanding of QA processes and methodologies
✔️ Basic knowledge of SQL (simple SELECT queries)
✔️ Experience working with Postman
✔️ Experience working in Scrum teams

Responsibilities

🔹 Preparation and execution of test plans and test cases
🔹 Manual testing of web and mobile applications
🔹 Maintenance and updating of test documentation
🔹 Communication with clients and development teams
🔹 Reporting and tracking issues in bug tracking systems
🔹 Quality control and test design for rapidly evolving web applications
🔹 Requirements and documentation testing
🔹 Estimation of testing efforts
🔹 Identifying and proposing improvements to QA processes

We Offer

✨ Opportunity to work on interesting and complex projects
✨ Professional growth and self-development opportunities
✨ Competitive salary based on qualifications and experience
✨ Comfortable office location
✨ Paid vacation and sick leave

The Opportunity

We are a stealth-mode Direct-to-Consumer (DTC) startup redefining the Telehealth and Wellness landscape. We are not looking for product-market fit—we have found it. We are currently scaling aggressive 7-figure monthly budgets ($100k+ USD/day) across Meta and social channels, driving massive user growth for a suite of brands that are changing how people access health.

We are looking for a User Acquisition Lead who has mastered the Web2App funnel and is ready to trade approval committees for autonomy. If you have scaled high-velocity subscription apps in a Tier-1 product ecosystem and are ready for significant equity upside, this is your next step.

Why This Role?

• Massive Scale, Zero Red Tape: You will manage budgets that rival the biggest players in the CEE market, but with the agility of a startup. No "approval committees"—if the data says scale, we scale.
• True Ownership: You aren't just optimizing campaigns; you are defining the attribution architecture, the creative testing methodology, and the team structure.
• Financial Impact: We operate with healthy unit economics. You will see the direct impact of your work on the P&L every single day.

• Autonomy: We care about ROAS and Scale, not hours in a chair.

   

What You Will Do

• Orchestrate High-Volume Spend: Take ownership of our primary acquisition channels (Meta, TikTok), managing daily spends exceeding $100k with a focus on stable ROAS and contribution margin.
• Crack the Attribution Code: Lead the strategy on measurement, navigating web-to-app funnels, and probabilistic modeling to find truth in the data. You will work directly with our engineering team to implement CAPI and advanced pixel tracking.
• Creative Feedback Loops: Partner with the Creative Lead to build a high-velocity testing framework. You won’t just run ads; you will tell the creative team why an ad worked and what to build next based on Hook Rates, Hold Rates, and IPM.
• Scale the Team: As we grow, you will hire and mentor a squad of media buyers and data analysts, instilling a culture of "high performance, low ego."

• Market Expansion: Identify and validate new traffic sources (native, programmatic, influencers) to diversify our mix.

   

Who You Are

• You have 4+ years of experience in Performance Marketing/UA, ideally within the Health & Fitness, Telehealth, or Lifestyle app verticals.
• You have personally managed or led teams managing monthly budgets of above $500k.. The pressure of high spend doesn't scare you; it excites you.
• You are fluent in the language of MMPs, BI tools (Tableau/Looker), and pixel setups. You know that "marketing" is mostly math.
• You understand the nuances of driving traffic to web funnels before the app store to optimize conversion rates and data capture.

• Web2App Native: You deeply understand the mechanics of driving traffic to high-converting web funnels before the app store.

   

We Offer

• Top-of-Market Compensation: We pay to get the best.
• Early Equity: Real ownership in a fast-scaling venture (not phantom stock).
• Remote Freedom: Work from anywhere.
• Resources: Unlimited budget for tools, tech, and experiments that drive growth.

We’re looking for a hands-on Head Hunter to join our team and actively recruit talent across Operations, Finance, Account Management, and Technical roles.

What you’ll do:

• Active sourcing of candidates using LinkedIn, job boards, social platforms, and professional communities
• Conducting initial screening interviews in English
• Managing candidate communication throughout the early recruitment stages
• Collaborating with hiring managers and presenting qualified candidates

What we’re looking for:

• Minimum 2 years of experience in recruitment
• Experience conducting initial interviews and candidate screening - mandatory
• Upper-Intermediate English
• Strong headhunting mindset
• Experience with vacancies in the affiliate field - an advantage

What We Offer:

• Fully remote role
• Clear KPIs and expectations
• High level of ownership and autonomy
• Direct impact as part of a growing international team
   

Full-Time, Remote
Availability from Monday to Friday (CET time zone)

Who we are
The Fellas Ads is an Amsterdam- based Affiliate Network that launched in 
early 2020 and has been growing rapidly ever since. We are a lean and 
vibrant team that excels at making an impact by our agility and drive to 
innovate & perform.

Your Role
As a Campaign Support Specialist you will play a crucial role in maintaining and optimizing our marketing campaign inventory. Your 
primary responsibility is to ensure that all marketing campaigns, including creative assets, are up- to- date and accurately documented.
 

You will proactively gather marketing materials from colleagues, identify and upload the best creative assets, and complete campaign setups by adding all relevant requirements. Your keen eye for detail and hands- on approach will be essential in keeping the inventory organized and ensuring new campaigns are added promptly.
 

To succeed in this role, you must be highly detail- oriented and able to 
manage a high workload without compromising accuracy—small mistakes can have a significant impact. Additionally, since online marketing operates around the clock, your availability and responsiveness are key. 
 

Our sales teams rely on you to keep our campaign inventory accurate and up- to- date so they can perform at their best.

What You'll Be Doing
 

•  Maintain and update the inventory of marketing campaigns, ensuring 
  all creative assets are accurately documented.
• Collect and organize marketing materials from colleagues, ensuring all
  required assets are included.
• Identify and upload the best- performing creative assets for each 
  campaign.
•  Ensure timely campaign setup, adding all necessary details and 
  requirements.
• Monitor campaign inventory to guarantee completeness and prevent 
  outdated materials from being used.
• Collaborate with marketing and sales teams to align campaign 
  assets with their needs.
• Work efficiently under tight deadlines while maintaining a high level

of accuracy.

• Be available and responsive, as online marketing operates 24/7

Requirements

• Fully equipped for remote work, including a quiet workspace free 
  from distractions.
• A reliable and fast computer (laptop or desktop) that can efficiently 
  handle multiple tasks and applications.
• A stable and high-speed internet connection to ensure smooth 
  communication and workflow.
•  Proficiency in English, both written and spoken.
• Ability to work in the Amsterdam time zone (CET), from 09:00 AM
  to 06:00 PM.
• Availability outside working hours for occasional urgent requests

We are looking for an experienced Senior Hardware Engineer / PCB Designer who will be responsible for the full hardware development lifecycle of IoT devices — from concept and schematic design to PCB layout and testing.
This role requires strong electronics expertise, hands-on PCB design skills, and the ability to take ownership of technical decisions while working closely with a cross-functional team.

Responsibilities:

• Design electrical schematics for IoT devices.
• Develop PCB layouts (from 2-layer to multilayer boards, including high-speed and RF designs).
• Select electronic components considering availability, cost, and project requirements.
• Design and optimize power management solutions, including battery-powered systems and low-power modes.
• Integrate microcontrollers and peripherals (STM32, ESP32, Nordic, NXP, TI, and others).
• Build, solder, and bring up hardware prototypes; perform initial testing and debugging.
• Debug and validate hardware using oscilloscopes, logic analyzers, multimeters, and other lab equipment.
• Prepare manufacturing files (Gerber, BOM, Pick & Place) and collaborate with PCB manufacturers to ensure quality and specification compliance.
• Maintain complete technical documentation for manufacturing, certification, and future support.
• Analyze technical documentation, datasheets, and specifications to make well-grounded engineering decisions.

Requirements:

• 4+ years of commercial experience in hardware development and PCB design.
• Proven experience in schematic design and development of digital and analog circuits.
• Confident use of Altium Designer / KiCad / Eagle for PCB design.
• Solid understanding of high-speed signal integrity, EMI/EMC protection, and shielding principles.
• Hands-on experience with wireless technologies: Wi-Fi, Bluetooth, LoRa, Zigbee, NB-IoT, 4G/5G, RFID, UWB.
• Experience integrating various sensors (temperature, humidity, vibration, acceleration, etc.).
• Experience with low-voltage power systems (DC-DC converters, LDOs, batteries, power-efficient architectures).
• Practical hardware debugging skills using oscilloscopes, logic analyzers, and other measurement tools.
• Ability to work in a fast-paced environment, collaborate with teammates, and take responsibility for technical solutions.
• Basic knowledge of embedded programming (C/C++ for microcontrollers will be a plus).

Nice to have:

• Experience with LTspice, PSpice, MATLAB, or similar simulation tools.
• Understanding of IoT device certification and compliance requirements in different regions (EU, USA, China).
• Experience with MEMS and advanced sensor technologies.
• Practical knowledge of PCB manufacturing and interaction with fabrication and assembly vendors.
  
  Our Benefits:
• Professional growth: Individual development plan, mentorship, reimbursement for professional certifications and English lessons, access to professional courses in Corporate Learning Management System.
• Community: Tech community and knowledge-sharing events, English speaking club, corporate library and book club, volunteering and charity initiatives.
• Wellbeing: Medical insurance, regular medical check-ups, sport reimbursement, paid vacation and sick leave, mental health support, and events.
• Work environment: Fully-equipped offices, top-notch equipment, flexible work format, activities both in-office and online, Y-bucks, and access to the Yalantis store.

About us

We’re building Interview Assistant AI - a web-based AI product that helps people prepare for and go through interviews with more confidence.

Our product philosophy is Activation-First:

• honest expectations from the first screen,
• reduced first-time user anxiety,
• safe practice before real interviews,
• no hype, dark patterns, or fake metrics.

You’ll work with clear product specs, a focused scope, and a small product team that values calm, thoughtful execution.
 

What you’ll work on (Phase 1)

This role is focused on a short, clearly defined execution phase.

At a practical level, you’ll:

• implement landing page and dashboard UI changes
  (no redesign, no copywriting - specs provided),
• add PostHog analytics on the frontend,
• implement backend events for:
  • interview lifecycle,
  • AI output generation,
  • activation and failure states.

The goal is to ship a clean activation flow and reliable analytics, without over-engineering.
 

How we like to work

We’re looking for a developer who is comfortable working from clear specs, and who also:

• points out simpler or more efficient ways to implement things,
• suggests better technical approaches (especially for analytics),
• surfaces tradeoffs when an implementation choice could affect timeline, cost, or risk,
• asks questions if something is ambiguous.

You won’t be expected to define product direction but your technical judgment is welcome and valued.
 

What this role is not

• No UX redesign
• No product discovery
• No experiments or A/B testing
• No growth dashboards
• No rewriting copy

This is a focused execution phase with clear boundaries.
 

Tech stack & experience

Must have

• React (or similar SPA framework)
• Backend experience (Node.js or similar)
• Experience with analytics tools (PostHog, Segment, Amplitude, etc.)
• Comfortable working with an existing codebase
• Clear written communication

Nice to have

• AI / LLM integrations
• Stripe or payments experience (future phase)
   

What’s next

Phase 1 is short and activation-focused.

If things go well, there may be follow-up work later (AI model updates, API / Stripe work), but the immediate focus is Phase 1 only.
 

Please be ready to answer a few short questions after the first contact.

About Us

We are a fast-growing company in the AI Voice / performance-driven B2B space. We help businesses replace inefficient manual processes with scalable AI solutions that directly impact revenue.
Our product is already used by 20+ brands across 8+ GEOs, and we are scaling our sales engine aggressively.

Who We’re Looking For

We’re looking for ambitious and results-driven SDR experienced in LinkedIn, Telegram, Email and advanced Research Tools, who will own the the funnel: outbound outreach, lead qualification, and booking high-quality meetings.

About You

You are proactive, structured, and comfortable with high-volume outbound. You understand that SDR is not about “sending messages”, but about creating qualified sales opportunities. You’re metrics-driven and iterate fast. You understand the hypothesis approach and prospects’ enrichment. You have experience with setting up email infrastructure (deliverability, inboxes, etc.)

What Awaits You

• Product that sells itself and is demanded by the market
• High-intensity, performance-oriented team
• Clear KPIs and transparent bonus logic
• Opportunity to grow into Senior SDR / AE / Sales Lead
• Direct impact on revenue and strategy

Responsibilities

• Research buying signals and launch trigger-based outreach
• Research and test new channels and approaches
• Crafting, launching and managing campaigns
• Sourcing and qualifying ICP leads by GEO, company size, use case
• Schedule appointments with decision makers.

Requirements

• 1–3+ years in SDR / BDR / outbound sales (B2B).
• Strong written and spoken English.
• Successful experience with LinkedIn, Email and Telegram outreach for B2B sales.
• Hands-on setup experience with emails, telegram, research instruments (e.g. Apollo, Clay).
• Experience with practical use of AI-driven tools for outreach.
• High level of self-organization.

Nice to Have

• Experience in iGaming / Performance marketing.
• Experience with CRM tools (HubSpot, Pipedrive, Salesforce).
• Cold calling experience.

What we offer
Fully remote work format and flexible working hours.

• Competitive salary pegged to USD.
• 24 days of paid vacation (sick leave, national, religious, and company holidays).
• A friendly communication culture and transparent processes.
• Dynamic work environment.
• Opportunities for professional development and career growth.
• No micromanagement — just trust, ownership, and freedom to experiment.

• We’re seeking a super-experienced Senior FE Developer with deep expertise in JavaScript/TypeScript, particularly in React, combined with practical experience in AI prompt engineering. You’ll architect, build, and optimize scalable applications that seamlessly integrate AI-assisted functionalities.

Requirements

Position name: Senior Front-End Developer (with AI agents experience)
Level: Senior

Hard skills:

• 8+ years of experience building web applications.
• Advanced proficiency in JavaScript, React
• Practical hands-on experience with AI prompt engineering, leveraging AugmentCode, Claude Code, Cursor, or equivalent developer-AI tools.
• Experience with Figma MCP integrations to pull designs directly from Figma files
• Experience with Spec-Driven Development approach: BMAD & Spec Kit Frameworks
• Solid understanding of LLM context design, tool integration, and code-generation workflows.
• Experience with Docker, GitHub Actions, and cloud deployments (Vercel, AWS, or similar).

Nice-to-Have:

• Exposure to RAG systems, vector databases, or LangChain/OpenDevin-style orchestration.

Responsibilities:

• Design and develop FE applications using React (frontend)
• Build scalable APIs and event-driven systems.
• Integrate and optimize AI/LLM workflows (e.g., OpenAI, Anthropic, or local models) through prompt design, augmentCode, Claude Code, or Cursor-based pipelines.
• Collaborate closely with product and design teams to turn ideas into high-quality software.
• Write clean, maintainable, and testable code following best practices (CI/CD, unit/integration tests, performance monitoring).
• Review code, mentor team members, and participate in architecture discussions.

Office/Remote: Remote
Upper English is a must with Russian to talk with a team
Time zone: Prague (CET time)

An engineering and technology company that creates cutting-edge robotic, autonomous, and mission-critical systems used in real-world conditions around the world. Teams work on complex hardware and software solutions, from system architecture and electronics to high-performance real-time software.
 

The company's employees work in international engineering hubs, where local talent interacts with teams and partners from different countries, sees the direct impact of their work, and participates in global projects. This opens up opportunities for professional growth, development of expertise in robotics and autonomous systems, and participation in the creation of innovative solutions that shape the future of high-tech industries

KEY RESPONSIBILITIES

• Design, develop, and maintain high-performance backend software in C++.
• Implement robust, scalable, and efficient system components for real-time operation.
• Partner with diverse, cross-disciplinary teams across the HUB to transform innovative ideas into impactful outcomes.
• Integrate and test various internal and external APIs.
• Participate in architecture design, technical decision-making, and system integration.
• Optimize performance, reliability, and resource usage for mission-critical environments.
• Conduct code reviews and ensure high code quality and adherence to best practices.
• Debug, profile, and maintain complex production systems.

BASIC QUALIFICATIONS

• At least 5 years of hands-on experience developing C++.
• Strong understanding of software engineering fundamentals, including OOP, memory management, and multithreading.
• Experience developing and maintaining complex backend or system-level software.
• Experience working in Linux environments.
• Experience working with version control and development tools (Git, Jira, Bitbucket, etc.).
• Ability to work independently, take ownership, and learn quickly.

PREFERRED SKILLS AND EXPERIENCE

• Experience working with ROS2.
• Familiarity with DDS-based communication protocols.
• Background in robotics, autonomous systems, or real-time distributed systems.
• Experience with performance or mission critical software.
• Experience with Docker and containerized deployments.

What we offer
• Experience working in a fast-growing, highly innovative global industry.
• Excellent working conditions and an open team.
• Corporate events, regular internal activities, and other benefits.
• Opportunities for professional development and training.

What We Seek:

- Proficiency in JavaScript programming.

- Hands-on experience with React Native and Node.js.

- Strong teamwork abilities.

- Upper-Intermediate level of English proficiency.

- Knowledge of Python would be a plus

What We Offer:

- Opportunity to bring your ideas to life and lead the entire process.

- Flexible 40-hour workweek with the option for hybrid or remote work

- Competitive salary featuring regular compensation reviews.

- Paid vacation (20 business days) and sick leave

- A cozy office located near the center of Lviv.

- Friendly, open-minded team with minimal bureaucracy

About Digis
Digis is a European IT company with 200+ specialists delivering complex SaaS products, enterprise solutions, and AI-powered platforms worldwide. We partner with clients from the US, UK, and EU to build long-term development teams and provide transparency, stability, and continuous professional growth for all our engineers.

About the Project
Our Client is developing a modern SaaS platform that is transforming traditional recruitment by replacing outdated CV-based processes with asynchronous video interviews. The product helps companies save up to 70% of their hiring time while improving candidate experience and hiring quality.
The team is strongly focused on building a healthy work culture, continuous improvement, and meaningful impact.
You will work on a fast-growing platform used by international companies and contribute to a solution that genuinely changes how hiring works.

Tech Stack
Frontend: React.js, TypeScript
State & Data: TanStack Query
UI & Styling: Tailwind, SCSS, Material UI
Forms & Validation: React Hook Form, Zod
Data Grid: AG Grid
Other: REST APIs, Git, CI/CD

Requirements

• 3+ years of commercial experience with React.js
• 2+ years of hands-on experience with TypeScript
• Strong understanding of modern frontend architecture
• English level: Upper-Intermediate+

Responsibilities

• Develop and maintain scalable React-based web applications
• Implement new features and improve existing UI components
• Work with complex data tables and dynamic forms
• Optimize application performance and responsiveness
• Collaborate closely with designers, backend engineers, and product managers
• Participate in code reviews and architectural discussions
• Ensure high code quality and best practices

We Offer

• 20 paid vacation days per year
• 5 paid sick leaves (no medical documents required)
• Personalized development plan + training compensation
• English courses compensation
• Work equipment if needed (PC/laptop/monitor)
• Flat, transparent internal communication
• Ability to switch between projects and technologies inside Digis
• Full accounting and legal support
• Free corporate psychologist sessions

Who we are

OWOX is a B2B SaaS platform delivering the last mile of self-service analytics.

Data analysts and business stakeholders spend 1.2 billion hours every year on reporting, yet stakeholders still complain they can’t get data they trust. Analysts are stuck in service-desk mode, endlessly adjusting reports instead of driving insights.

OWOX changes this. Our patented technology reduces the cost per reporting request by 20x and increases reporting velocity by 50x, enabling stakeholders to get instant, trusted answers on top of spreadsheet-ready data.

In 2025, OWOX served 3+ million reporting requests for 2,100+ users. Today, we work with 50+ paying customers, driving 105% YoY Net Dollar Retention.

Why this role exists

We are looking for a Head of Customer Success to own customer growth, retention, and value realization at OWOX.

This is a revenue-critical leadership role, reporting directly to the CRO. Your mission is to ensure that customers:

• consistently realize business value from OWOX;
• expand their usage and contracts over time;
• see OWOX as a strategic analytics partner, not just a tool.

You will lead a team of Customer Success Managers and Data Analysts, helping customers both develop their analytics capabilities with OWOX and solve analytical problems under turnkey delivery models.

Your mission

Your success will be measured by three outcomes:

1. Net Dollar Retention (NDR) in USD > 100%.
2. Regular, value-driven engagement with Economic Buyers on key accounts.
3. Growth of Monthly Active Data Marts as OWOX’s North Star product metric across the customers.

What you will do

• Own Net Dollar Retention (NDR > 100%) by driving customer retention, expansion, and renewals.
• Build and maintain direct, regular relationships with Economic Buyers, aligning OWOX with their business goals and success metrics.
• Drive product adoption and growth of Monthly Active Data Marts (North Star metric) through activation of new use cases and features.
• Embed OWOX into customers’ decision-making by translating analytics capabilities into clear business value and measurable outcomes.
• Lead and scale the Customer Success team (CS Managers + Data Analysts), setting engagement models, playbooks, and success standards.

What success looks like in 6 months

• Net Dollar Retention is stable and predictable, with clear visibility into renewal and expansion drivers across the customer base.
• Economic Buyers are identified and regularly engaged on all key accounts, with conversations focused on business outcomes and value realization.
• Customer Success operates with clear segmentation, engagement cadence, and success plans, consistently applied across the team.
• Customers actively adopt new OWOX use cases, driving month-over-month growth of Monthly Active Data Marts.
• The CS team provides structured, actionable feedback to the Product team, grounded in real customer and Economic Buyer needs.

Skills & experience

Required:

• Fluent English (C1 or higher).
• Advanced Google Sheets / Excel skills.
• Experience working directly with Economic Buyers (C-level, Heads of Growth, Marketing, Revenue).
• Strong understanding of analytics use cases for eCommerce, marketing, and product teams.
• Proven experience in customer retention, expansion, and value realization.

Highly appreciated:

• SQL experience.
• Google Cloud Platform / BigQuery experience.
• Looker Studio experience.
• Stripe billing and subscription management experience.
• Background in data analytics, consulting, or analytics-driven SaaS.

What your success looks like

Every big journey needs a measurable plan.

1. Application review within 2 business days.
2. Interview with Recruiter — intro to Company, soft skills & culture fit check.
3. Interview with CRO — focus on customer growth, revenue ownership, and Economic Buyer engagement.
4. Interview with CEO — culture fit and strategic thinking.
5. Final decision and offer within 3-5 business days.

‍

At OWOX, you will discover a great environment for professional growth, a supportive atmosphere, and the opportunity to collaborate with experts in their field. Additionally, you will enhance the value of your work by leveraging the power of data analytics.

About Us
We are a fast-growing and leading company in the AI Voice space for the iGaming industry. We replace inefficient manual processes with scalable, reliable, and high-performance AI technology. Our solutions are already used by 20+ brands across 8+ geographies. We are well-funded, ambitious, and building a team of top professionals.

What we need
We’re hiring a Head of AI (hands-on leader) who will own the technical vision and execution of our voice agent systems end-to-end. We already have an AI engineer, but we need someone more senior who can set direction, raise the quality bar, and reliably deliver production results.

Mission of the role
A senior owner responsible for building and scaling AI voice agents with strong quality, low latency, and controlled costs — plus the infrastructure to ship agents quickly across projects.

Primary outcomes
AI Voice Agent Infrastructure

• Create a solid infrastructure for fast development, testing, deployment, and iteration of voice agents.
• Enable rapid creation of personalized agents for different projects/clients.

1. Call Transcript Evaluation System
   • Build a reliable system that evaluates calls using transcripts:
     • Summaries
     • Outcome + intent detection
     • Call classification (lead quality, objections, next steps, disposition)
     • QA / scoring rubric (automated + human review loop)
2. Chat Agents for Leads
   • Build AI chat agents that communicate with warm and hot leads, qualify them, and push toward conversion / handoff.

Responsibilities
Own architecture and delivery of production-grade AI voice agents.

• Design conversation flows for outbound promotional calls (prompting + guardrails + objection handling).
• Improve agent reliability and quality (edge cases, interruptions, silence, ambiguous user input).
• Lead TTS strategy: selecting models, voice quality, and custom voice creation (where appropriate).
• Optimize latency and cost across the entire pipeline.
• Implement tooling and best practices for:
  • versioning and rollbacks
  • QA and evaluation harnesses
  • monitoring/observability (latency, errors, outcomes, conversion metrics)
  • repeatable agent templates and reusable components
• Mentor and upskill the existing AI engineer and set engineering standards.

Requirements
We need someone generally proficient in creating and deploying AI voice agents, including:
Voice agents & prompting

• Strong prompt engineering skills
• Experience designing prompts and dialogue logic specifically for outbound agents (promo/sales calls, objections, lead qualification)
• Understanding of how real-time voice agents work end-to-end (ASR → LLM → TTS, streaming, turn-taking, barge-in)

Platforms knowledge (as proficiency requirement)

• Proficient with voice-agent platforms such as Vapi, Retell, and/or LiveKit(or equivalent)
  • Recruiter guidance: they don’t need all three, but should have strong experience in at least one and understand the general category well.

TTS & voice
Strong knowledge of TTS models and practical tradeoffs (quality vs latency vs cost)

• Experience creating or integrating custom voices (where allowed/ethical/consented)

Performance & deployment
Proven ability to optimize latency and cost

• Experience building infrastructure for fast agent development and deployment
• Experience with evaluation of calls using transcripts:
  • summaries
  • classification
  • structured outputs / scoring

Nice-to-have
Experience building an internal “agent factory” (templates + reusable components + deployment pipeline)

• Experience with multichannel systems (voice + chat + CRM/lead systems)
• Experience with compliance-oriented conversation design (disclosure rules, consent flows, logging policies), depending on market

What we offer
Fully remote work format and flexible working hours.

• Competitive salary pegged to USD.
• 24 days of paid vacation (sick leave, national, religious, and company holidays).
• A friendly communication culture and transparent processes.
• Dynamic work environment.
• Opportunities for professional development and career growth.
• No micromanagement — just trust, ownership, and freedom to experiment.