Jobs at Djinni

About Us
We are a fast-growing and leading company in the AI Voice space for the iGaming industry. We replace inefficient manual processes with scalable, reliable, and high-performance AI technology. Our solutions are already used by 20+ brands across 8+ geographies. We are well-funded, ambitious, and building a team of top professionals.
 
We Are Looking For
We are looking for an Operations Manager — someone who will ensure smooth operational workflows, infrastructure stability. You will support finance processes, manage resources, and maintain the operational backbone that powers our AI Voice technology.

About You
You’re detail-oriented, highly responsible, and comfortable working in a fast-paced environment. You enjoy structured processes, learn quickly, and are not intimidated by technical tasks. You stay organized under pressure and can make decisions with confidence. Reliability, self-management, and precision define your workflow.

What Awaits You
A results-driven team, high operational velocity, no bureaucracy, and an opportunity to influence how our internal infrastructure evolves. You will have a clearly defined scope, transparent processes, and room for professional growth. We value initiative and appreciate people who propose improvements, not just execute tasks.

Key Responsibilities

•  Making payments, tracking account balances, requesting reports from providers, monitoring balances on services
• Working with data: regularly entering transactions into tables, initial processing of financial data

Requirements

• Strong attention to detail and high sense of responsibility
• Ability to work under deadlines and manage a high task volume
• Fast learning ability and structured thinking
• Basic documentation and reporting skills
• Strong teamwork and communication abilities
• Technical aptitude is a plus

 
Nice to Have

• Experience with Jira / YouTrack / Monday
• Experience with payment infrastructures (including crypto accounts)
• English proficiency

Big plus

• Experience with crypto transactions

What we offer

• Fully remote work format and flexible working hours.
• Competitive salary pegged to USD.
• 24 days of paid vacation (sick leave, national, religious, and company holidays).
• A friendly communication culture and transparent processes.
• Dynamic work environment.
• Opportunities for professional development and career growth.
• No micromanagement — just trust, ownership, and freedom to experiment.

Truffle (hiretruffle.com) is a bootstrapped SaaS startup building an AI-powered hiring platform. We ship fast, iterate constantly, and care about quality.
 

We're a small team — no VC politics, no layers. You'll work directly with the founders and ship real product.
 

What you'll do:

• Build and ship backend product work: APIs, business logic, data models, integrations
• Work closely with our frontend developer to keep the FE/BE loop tight and unblocked
• Write clean, maintainable code with appropriate test coverage
• Debug production issues and contribute to system stability
   

Stack:

• PHP (Slim v4), REST APIs, background jobs/workers
• MySQL (RDS)
• AWS (S3, IAM, CloudWatch — ECS/Fargate is a plus)
• GitHub Actions, Docker, Linux
   

What we offer:

• Full-time contract, 3 months to start, with clear path to permanent
• Direct access to founders — no middle management
• Paid micro-project and optional paid trial sprint during hiring
• Bootstrapped and profitable — stability, not runway
   

Hiring process:

1. Short intro call
2. Technical conversation (real discussion, not a whiteboard quiz)
3. Paid micro-project (60–90 min, compensated)
4. Optional 2-week paid trial sprint

Motion Designer

Impulse Team — a team with 5+ years of experience in the crypto vertical is looking for a Middle Motion Designer who is confident in working with animation and video, understands the performance approach, and knows how to bring creative ideas to fruition 🎯

What we offer:
- Competitive salary + performance-based growth
- Full remote work
- Stable flow of tasks and clear technical specifications
- Real A/B testing, not just "make it look pretty"
- Structured processes without chaos and "yesterday" deadlines

Who we are looking for:
- Motion Designer with 2+ years of experience
- Confident editing: Premiere Pro / DaVinci / Final Cut
- Experience in creating advertising video creatives
- Ability to create deepfake/AI creatives
- Willingness to work quickly, with edits and in a stream of tasks
- Ability to release new videos daily

Main tasks:

- Creation of motion graphics and video creatives for advertising (TikTok, YouTube)
- Production of animated videos: UGC, promo, explainer, product video
- Adaptation and scaling of creatives for different GEOs and formats
- Editing, animation, basic color correction, working with sound
- Working with marketers and designers on technical specifications
- Participation in A/B testing, refinement of creatives for CTR / CR / CPA

We are toogeza, a Ukrainian recruiting company that is focused on hiring talents and building teams for tech startups worldwide. People make a difference in the big game, we may help to find the right ones.

Currently, we are looking for a Sales Manager/Head of Commercial Partnerships for The Kyiv Independent.

 

About the company:
 

The Kyiv Independent — Ukraine’s biggest English-language publication — is seeking a Sales Manager/Head of Commercial Partnerships to join our team.

The Kyiv Independent is Ukraine’s leading English-language news outlet. Founded in November 2021 by a team of reporters and editors who were fired from the Kyiv Post for defending editorial independence, we quickly became a trusted source of news from Ukraine. Today, we are a team of around 75 people based mostly in Kyiv, reaching 5 million readers monthly and having won over 20 international awards for outstanding journalism.

Publishing in English, we serve as Ukraine’s voice in the world and the world’s window into Ukraine.
 

Responsibilities:

• Develop and lead the company’s commercial and partnerships strategy in line with overall business goals.
• Set and deliver annual revenue targets, forecasts, and budgets.
• Build, mentor, and manage the commercial team.
• Drive advertising, sponsorship, and partnership sales across multiple products and platforms.
• Negotiate and manage contracts with advertisers, sponsors, and partners.
• Oversee ad operations and ensure efficient revenue delivery.
• Identify and develop new revenue opportunities, including strategic partnerships and business collaborations.
• Monitor industry trends and competitors to guide growth and innovation.
• Maintain strong client relationships to ensure satisfaction and repeat business.
• Track and report on key commercial KPIs, providing regular updates to leadership.
• Collaborate with editorial, product, marketing, and audience teams to integrate revenue goals while maintaining journalistic integrity.

Requirements:

• Minimum of 3 years of experience in sales management;
• Fluency in English (C1+), both written and verbal;
• Strong interpersonal skills, with the ability to build relationships and collaborate effectively with the clients;
• Experience in selling different advertising formats in the media and/or creative industry, including native, direct advertising and sponsorships;
• Good understanding of the Ukrainian and global media market;
• Proficiency in Google Sheets and PowerPoint/Keynote, HubSpot, CRM.

We offer:

• Market-level compensation;
• Working with a young and highly motivated team for an award-winning media startup;
• Busy but flexible work schedule;
• Work with foreign companies and world opinion leaders.

What’s next?

If this role sounds like a fit — we’d love to hear from you! Just send over your CV and anything else you’d like us to consider.

We’ll review everything within five working days, and if your background matches what we’re looking for, we’ll get in touch to set up a call and get to know each other better.

Hi! We are looking for a Trainee/Junior Sales Manager who wants to start a career in B2B IT sales and grow professionally in this field.
This role is a great fit for someone with a basic understanding of sales who is ready to learn, practice, and work with real inbound leads.

Responsibilities:

• Learning the company’s sales processes and IT services.
• Working with inbound leads (MQLs) generated by the marketing team.

• Preparing for discovery calls:

  - researching companies and leads,

  - analyzing business context.

• Participating in discovery calls (initially together with a Sales Manager, later independently).
• Preparing basic sales materials and presentations using templates.
• Writing follow-up emails after calls.
• Collaborating with marketing and sales teams to improve lead quality and the sales funnel.
• Gradually expanding responsibilities and preparing for the Junior Sales Manager role.

Requirements:

• Basic understanding of the B2B sales process (theory, courses, internships, or initial practical experience).
• Interest in the IT industry and understanding of what IT services are.
• Upper-Intermediate (B2) or higher level of English, confident spoken English.
• Willingness to conduct discovery calls using a structured script.
• Basic skills in Google Workspace (Docs, Sheets, Gmail).
• Willingness to work with a CRM system and learn how to manage a sales pipeline.

• Practical use of AI tools as part of daily work; confident use of ChatGPT, Canva, and similar tools.

   

Nice to Have

• Research skills: ability to prepare for calls and collect basic information about a company and a lead.
• First practical experience in sales, customer support, account management, or other lead-related roles is a plus.
• Experience in public speaking, debates, acting, or improvisation.

We offer:

• Work schedule is flexible — fixed amount of hours that you need to work per month
• 20+ personal days for rest per year (10 days allocated every 6 months; unused days do not expire)
• Up to 12 official public holidays per year (each employee can decide how many to use)
• Birthday day off
• Reimbursement of 5 sick days per year
• Partial compensation for external courses/conferences (after the completion of the Adaptation Period)
• Partial compensation for external professional certifications
• English group lessons in the office with teachers (free of charge; 2 times a week)
• Reimbursement for sports or massage
• Large library with a scheduled purchase of new books every half a year
• Yearly Individual Development Plan (after the completion of the Adaptation Period)

If you’re ready to make an impact in our Jelvix Team, I’m waiting for your resume. Apply now!

ScrumLaunch is a software development company supporting fast-growing US startups across various industries. We are looking for a Head of Product Management to build, standardize, and scale Product Management practices across the company.

This is a leadership and systems-focused role. The Head of Product Management is responsible for the quality, consistency, and effectiveness of Product Management across all projects and clients. The goal is to ensure strong problem definition, clear prioritization, and business-aligned delivery, while reducing chaos, escalations, and dependency on founders.

This is not a hands-on project management role.

Team context:
- PM team of ~10 Product Managers;
- PMs work across multiple client projects;
- Outsourcing/agency environment with distributed teams.

Requirements:

- 7+ years in Product Management (agency or complex B2B preferred);
- 2+ years managing PMs;
- Strong systems thinker (process > heroics);
- Comfortable with ambiguity and decision ownership;
- Excellent communication and stakeholder management.

Responsibilities:

1. Product & PM Ownership
- Define and enforce PM standards (PRDs, roadmaps, success metrics, discovery process);
- Ensure PMs clearly articulate:
• What problem are we solving;
• Why it matters;
• What success looks like;
- Own PM best practices across all projects and clients;

2. PM Team Leadership
- Hire, onboard, coach, and performance-manage Product Managers;
- Set expectations for PM ownership and accountability;
- Identify skill gaps and create PM training plans;
- Actively mentor senior PMs into stronger product owners.

3. Planning & Prioritization
- Own prioritization frameworks (what gets built now vs later);
- Ensure scope is realistic and aligned with business goals;
- Prevent “everything is urgent” culture;
- Facilitate trade-off discussions with stakeholders.

4. Cross-Functional Alignment
- Act as the single point of accountability for PM ↔ Engineering ↔ QA ↔ Business alignment;
- Ensure PMs:
• Work closely with QA on acceptance criteria;
• Provide engineers with clear, testable requirements;
- Reduce escalations reaching founders.

5. Client & Stakeholder Confidence
- Ensure PM outputs are client-presentable and defensible;
- Step in on high-risk or escalated projects;
- Help position PM work as valuable (not overhead).

6. Metrics & Continuous Improvement
- Define PM performance metrics (qualitative + quantitative);
- Track:
• Requirement quality;
• Rework caused by unclear specs;
• Client satisfaction related to PM;
- Continuously improve PM processes.

Will be a plus:

- Experience scaling PM practices in a growing organization;
- Background working with US startups;
- Experience building PM frameworks and training programs;
- Strong understanding of Engineering and QA workflows.

Benefits:

- Opportunities to work on diverse and challenging projects;
- A supportive and collaborative team environment;
- 12 vacation days per year;
- 5 sick days per year;
- English classes;
- Access to therapist and psychologist support for mental well-being.

We are looking for a passionate and results-driven Sales Manager to join our growing team. 

You will work with US and European clients, manage the entire sales cycle, and focus on closing deals. This role requires a professional who combines strong communication and negotiation skills with a structured and KPI-driven approach.

Requirements:
— 2+ years of proven experience in B2B IT sales (software development, digital solutions, or IT services)
— Advanced English (B2—C1) — excellent communication and negotiation skills
— Strong closing and negotiation skills with the ability to manage complex sales cycles, handle objections, and deliver value-based selling
— Strong business acumen and interpersonal skills: empathy, adaptability, and the ability to build trust and long-term client relationships
— Track record of closing deals with US and European clients
— Proficiency with CRM systems (Pipedrive or similar)
— Result-oriented, KPI-driven mindset with the ability to meet quotas

Responsibilities:
— Manage the full sales cycle: lead qualification, discovery, negotiation, and closing
— Nurture inbound and outbound warm leads via email, LinkedIn, and calls
— Conduct discovery calls, demos with qualified prospects, and deliver value-based pitches
— Focus on closing deals while building long-term relationships
— Maintain CRM discipline (Pipedrive): update pipelines, track actions, prepare templates
— Re-engage with past or outdated leads to maximize opportunities
— Work towards monthly and quarterly revenue targets (quota-driven)
— Collaborate with marketing and delivery teams to ensure smooth client onboarding and satisfaction
— Account management opportunities are available if you are interested in developing this skill set

Nice to have:
— Experience working as both Sales and Account Manager (hybrid role)
— Background in domains such as Web3, AI, iGaming, or Crypto

Why Join Us:
— Flexible Work Environment: Benefit from remote work options and a work-life balance that suits your lifestyle
— Collaborative Culture: Join a team that values open communication, teamwork, and continuous learning
— Professional Growth: Support your growth with covered professional courses, ongoing learning opportunities, and clear paths for career development
— Technological Expertise: Our technical team is always keeping up with new technologies, so we are open to experiments and new approaches
— Generous Benefits: Take advantage of paid vacation, sick leaves, and holidays to recharge and maintain your well-being
— Global Exposure: Work on exciting projects with an international focus, primarily serving the Western European and USA markets

Recruitment stages: Intro call with Recruiter — Technical interview — Final interview  — Job offer

If you are motivated by challenges, and real impact on projects, we would be happy to meet you and tell you more about the team!

N-iX is looking for a dedicated and skilled Junior /Middle SAP ABAP Software Engineer to join our client’s dynamic team. In this role, you will be able to work with one of the leading banks of Ukraine with one of the biggest networks of branches and ATMs. 

Responsibilities:

• Participate as an SAP ABAP Developer in projects for our existing customer
• Development of business logic in various implementations of SAP systems
• Integrate SAP with external systems via RFC, Rest, etc.
• Enhancing out-of-the-box SAP functionalities according to Customer requirements
• Prepare Technical specifications of development objects
• Work with other teammates to deliver SAP projects and integrations with external systems

Requirements:

•  2+ years of experience as a SAP ABAP Engineer
• Complex ABAP programming, testing, and debugging
• Close communication with functional teams to build professional solutions
• Experience in ABAP for SAP NW 7.5 (ABAP Objects, ABAP Reports  using ALV, ABAP Rest,  HTTP Calls, etc.)
• Knowledge of ABAP  OOP, RFC, BAPI, BADI, User Exits, and Enhancements
• Ukrainian language, Advanced or higher.

We offer*:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits

*not applicable for freelancers

EAY Impact is a global digital marketing company and a partner to leading platforms like Google, TikTok, and Meta. We develop high-performance ad optimization solutions that help PPC specialists automate and scale campaigns through seamless integration and advanced analytics.

 

We are currently in an active development phase and are looking for an experienced Middle Full-Stack Developer to join our engineering team. In this role, you will take ownership of technical decisions and build high-quality solutions that directly align with our business goals.

 

What you’ll help us to do:

- Design and implement low-latency, high-availability, and performant solutions using the Cloudflare ecosystem;

- Integrate scalable data storage solutions (D1, KV);

- Create and maintain data processing and API pipelines;

- Develop and optimize web interfaces for ad campaign management and monitoring;

- Effectively handle multiple priorities, organize workload, and meet deadlines

 

Here’s the experience that will help you to do the job:

- 2+ years of Full-stack Software Development experience;

- Frontend: Strong expertise in Next.js (App Router, Server Components), React, and TypeScript;

- Backend & Infrastructure: Deep understanding of the Cloudflare Platform (Workers and Pages);

- Data Storage: Hands-on experience with Cloudflare D1 (Serverless SQL) and Cloudflare KV;

- Database & ORM: Proficiency in Drizzle ORM and the ability to write/optimize SQL queries;

- Experience with CI/CD pipelines.

 

We are also interested in your soft skills:

- Ability to work on a variety of tasks with a high level of uncertainty;

- Adaptable in approach and communication;

- Eager problem-solver and strong team collaborator;

- Detail-oriented and committed to delivering high-quality results.

 

What you’ll get from working with us:

- Competitive salary in a fast-growing company;

- Paid days off and sick leaves;

- Full reimbursement of professional certifications;

- Compensation for English classes;

- Career growth in a team of professionals and a knowledge-sharing atmosphere;

- Team building and corporate activities

 

Our stages:

First screening — Technical interview — Offer

REMOTE JOB - FIBER NETWORK DESIGNER in our new Remote Team in Ukraine.

UniWave - U.S.-based company in the telecommunications industry is looking for remote team members with experience in AutoCAD or ArcGIS and basic English skills. 

The job involves designing fiber optic networks online (experience in fiber design is not needed).

✅ Full training provided (step by step)
✅ Daily support from our team 
🛠️ Software provided
🌍 100% remote, full-time work
💻 A fast computer is required (software is demanding).

We are creating a new Design Team based in Ukraine and looking for team members who would work with us for years.

To apply, please send your CV for consideration.

Required languages

English

A1 - Beginner

AutoCAD or ArcGIS

About UniWave

UniWave is a growing company in the telecommunications industry, specializing in the design of fiber optic networks. 

We proudly support some of the largest telecom companies in the United States, delivering high-quality network design solutions that power modern connectivity.

Our strength lies in the combination of industry experience and the fresh energy of our expanding team. 

At UniWave, seasoned professionals work side-by-side with new team members, creating a dynamic and collaborative environment where knowledge is shared, and innovation thrives.

Whether you're just beginning your journey in telecom design or bringing years of experience to the table, UniWave is a place where expertise meets opportunity.

Company website:
https://www.uniwave-design.com

ChoiceQR is a Ukrainian foodtech startup partnering with 20,000+ restaurants in 25 countries worldwide. We build SaaS solutions for modern restaurants, helping venues grow revenue through digital tools such as QR payments, table ordering, delivery, takeaway, reservations, and other guest experience services.

Our ambition is to become Europe’s leading all-in-one restaurant solution within the next five years.

We have offices in Prague, Warsaw, and Kyiv, and our team operates internationally.

ChoiceQR is one of the fastest-growing Ukrainian startups according to Forbes. In 2025, the company raised $5M in investments and is actively scaling across global markets.

As our team expands, we are looking for a Global Talent Acquisition Specialist to strengthen our hiring efforts across European and international markets.

Requirements

• Experience in recruiting non-tech roles (Sales, Support, Operations, Marketing)
• Proven experience hiring local candidates across European markets
• English level B2+ for communication with candidates and hiring managers
• Hands-on experience managing the full recruitment cycle — from sourcing to offer stage
• Ability to manage multiple vacancies simultaneously while effectively prioritizing
• Strong organizational and planning skills, result-oriented mindset, and ability to adapt quickly to changing needs
• Experience working in a recruitment agency will be a plus

Responsibilities

• Recruitment for non-tech roles across various business functions (Sales, Support, Operations, Marketing)
• Managing the full recruitment cycle: sourcing, screening, interviews, and offer preparation
• Close collaboration with hiring managers to align on role expectations and provide regular updates
• Conducting candidate screenings and assessing fit against role requirements
• Supporting candidates throughout all stages and ensuring a positive candidate experience

What We Offer

• Fully remote work format
• Flexible working hours
• 24 paid vacation days per year + unlimited sick leave
• Direct collaboration with hiring managers and fast decision-making (feedback in days, not weeks)
• Real impact on hiring decisions and recruitment processes

Join the Choice team and help shape the future of the restaurant industry across Europe 🚀

About the Role

We’re looking for a Technical Support Specialist who sits between our users and our engineering team. You’ll communicate directly with users, investigate technical issues hands-on, reproduce bugs, and turn real-world problems into clear, actionable tickets.

This role is ideal for someone who enjoys debugging, structured thinking, and helping users while improving product quality.

What You’ll Do

• Respond to user emails and messages via Intercom with a clear, empathetic, and professional tone
• Investigate reported issues by testing the product and reproducing bugs independently
• Identify steps to reproduce, expected vs actual behavior, and edge cases
• Create well-structured bug reports and tasks in Linear
• Add screenshots, screen recordings, and other relevant context to tickets
• Coordinate with engineers by answering follow-up questions and retesting fixes
• Follow up with users once issues are resolved or updates are available
• Handle miscellaneous operational tasks, such as:
  • Uploading or updating data on our website
  • Simple admin or content updates
  • Supporting ad-hoc tasks across the team when needed

What We’re Looking For

• Experience in technical support, QA, customer support, or operations
• Strong written communication skills with non-technical users
• Ability to investigate issues methodically and reproduce bugs reliably
• Comfortable using tools like Intercom and Linear (or similar tools)
• Self-motivated and comfortable working independently
• Technical curiosity and willingness to learn how the product works deeply

Nice to Have

• QA or testing experience for mobile or web apps
• Startup or SaaS experience
• Familiarity with bug tracking systems and support workflows

Why Join Us

• High ownership and real impact on product quality
• Close collaboration with product and engineering
• Remote-first, flexible environment
• Clear path to grow into QA, Product Ops, or Product roles

Client:

One of the world's largest fashion retailers, selling in 215 markets through its online platform or its 6,477 stores in 95 markets. 

Project Details:

• The product is a mobile app developed using web technologies (Java and React). There are both web and mobile versions of the application
• Methodology: Scrum
• Сustomer's location: Spain
• Team Composition: TL + 2 BE + Lead IOS+ Senior IOS + QA
• Duration of cooperation: long-term

Requirements:
- 5+ years of proven extensive commercial experience with UIKit and Swift
- Extensive experience with SwiftUI
- Solid Object-Oriented Design and Analysis Skills and modern development practices
- Experience with testing – Unit testing, snapshot testing, automation testing
- Test Driven Development and Behaviour Driven Development
- Knowledge of UI Architectural patterns: MVC, MVVM, MVP
 

Responsibilities:
- Research and evaluate technical options to implement business requirements
- Work in close contact with the Product Owner and support in the technical definition of product backlog items
- Provide system or technical development expertise to the team
- Guarantee continuous deployment, write qualitative, maintainable code with extensive test coverage in a fast-paced professional software engineering environment
- Suggest technical and functional improvements to add value to the product

We’re hiring a Dispatcher (English)!
 

But first, let us tell you a bit more about Workflow 😀

Workflow is a Ukrainian digital company providing services for businesses in Canada and the United States. We do it all — from website design and development to marketing and branding. Our experience in international markets allows us to implement cutting-edge and innovative solutions for every project.
 

We work across industries such as appliance services, HVAC, plumbing, and digital services, and we’re constantly expanding.

The core values of Workflow are inclusivity, innovation, and continuous growth. In 2024 alone, we reached over $20 million in profit, and we’re still growing. With a team of 70+ dedicated professionals, we are redefining standard approaches in the digital space and continuously introducing new solutions.
 

What you need to join our team:

• At least 1 year of hands-on experience as a Dispatcher;
• English level B2–C1 (both spoken and written);
• Ability to quickly handle incoming calls, voicemails, chats, and emails, and escalate customer complaints to the Customer Support team;
• Understanding of call classification using tags;
• Ability to assist customers, identify their needs, and assign the right technician for each case;
• Advanced PC skills and confident use of Google Docs Editors;
• You are attentive, polite, and able to maintain a strong emotional connection with customers.

What we offer:

• Flexible work schedule: 3 working days + 2 days off
  (08:00 am – 08:00 pm, 09:30 am –09:30 pm, or 11:00 am – 11:00 pm Toronto time);
• Stable salary, paid twice a month on fixed dates with no delays;
• Supportive management and a great team — we truly value psychological comfort at work;
• Paid vacation — 21 days per year;
• Paid sick leave — 5 days per year;
• Have an idea or want to test a new tool? We’ll provide everything you need;
• Professional growth — we reimburse 50% of the cost of courses you choose for your development.

What do you think?
We’re already waiting for your resume 😀

Workflow
We take a leap, we make it big

About BitHide

For our partner BitHide, we are looking for a CRM manager. BitHide is a fully confidential cryptocurrency wallet designed for businesses. They help companies operate with crypto securely, efficiently, and privately. Their team is building a product that combines cutting-edge technology, high security standards, and seamless user experience. If you believe your CV is a good fit for this position, please send it to us!
 

About the Role:

BitHide is looking for a proactive and data-oriented CRM Manager to take ownership of our marketing funnel. You will play a pivotal role in guiding users from acquisition to advocacy, ensuring they get the most out of our wallet product. The primary objective of this role is to manage and optimize the marketing funnel. You will be responsible for converting leads into active wallet users, driving transaction volume, and maximizing user retention through targeted lifecycle communication.
 

Key Responsibilities

• Funnel Management: Design and execute comprehensive CRM strategies to move users through the marketing funnel (Acquisition $\to$ Activation $\to$ Retention $\to$ Revenue $\to$ Referral).
• Lifecycle Automation: Build and manage automated communication flows (Email, Push Notifications, In-App Messages) for key user stages, including Onboarding, KYC completion, First Deposit/Transaction, and Reactivation.
• Campaign Execution: Plan and launch segmented CRM campaigns to promote new wallet features, token listings, and partnership offers.
• Segmentation & Personalization: Utilize user data (transaction history, wallet balance, feature usage) to create hyper-personalized messages that drive engagement and cross-sell opportunities.
• Analytics & Optimization: Monitor funnel metrics (Conversion Rates, Churn, LTV, Open Rates) and conduct A/B testing to continuously improve campaign performance.
• Collaboration: Work closely with the Product and Marketing teams to align CRM activities with the product roadmap and user acquisition goals. 
   

Requirements

• Experience: 2+ years of experience in CRM, Lifecycle Marketing, or Retention, preferably in FinTech, Crypto, or SaaS.
• Industry Knowledge: Strong understanding of the Crypto/Blockchain landscape and the typical user journey within a crypto wallet product (e.g., seed phrase backup, gas fees, staking) will be a great advantage.
• Funnel Expertise: Proven track record of managing and optimizing marketing funnels to drive conversion and retention.
• Technical Skills: Hands-on experience with CRM tools (e.g., Braze, HubSpot, Customer.io, CleverTap) and basic knowledge of HTML for template editing.
• Analytical Mindset: Ability to analyze complex data sets to make informed decisions; experience with analytics tools (e.g., Mixpanel, Google Analytics, Amplitude) is a plus.
• Communication: business-level written and verbal communication skills in English.

What Company Offer

• Work with top experts in the iGaming industry.
• Stable remuneration in USDT + benefits package:
• 21 days of annual leave & Public holidays
• Paid sick leave
• Compensation for courses & professional development
• Fully remote work — from any country.
• Fast decision-making, minimal bureaucracy, modern tools.
• Opportunity to grow within an international, multicultural team.
   

We are waiting for you in cool ambitious team😉