Jobs at Djinni

Job Title:

Senior Windows Engineer

Who we are:

Adaptiq is a technology hub specializing in building, scaling, and supporting R&D teams for high-end, fast-growing product companies in a wide range of industries.

About the Product:

Our customer is an established international technology company developing a mature commercial software product used by organizations across different markets.

 

The product has been evolving for many years and combines well-established functionality with continuous development of new capabilities. The engineering organization is focused on extending the platform, improving existing areas, and gradually modernizing its technical foundations while maintaining the stability and quality expected from an established product.

 

Engineers work with a substantial production codebase and solve a broad range of technical challenges. The work requires understanding existing behavior, investigating complex problems, evaluating different approaches, and introducing improvements carefully without disrupting established functionality.

About the Role:

We are looking for a Senior Windows Software Engineer to join an experienced engineering team responsible for an established commercial product.

This is a hands-on role with significant individual ownership. You will develop and improve Windows-based software, solve complex engineering problems, and contribute to the performance, reliability, and long-term quality of the product.

You will be expected to work independently, make sound technical decisions, and take solutions from investigation through implementation and production support while collaborating with engineers across the broader product organization.

Responsibilities

• Develop, maintain, and improve Windows-based software, primarily using C#/.NET.
• Design and implement new functionality while improving existing components.
• Investigate technically complex issues across an established production codebase.
• Analyze software behavior and identify opportunities to improve performance and efficiency.
• Design reliable and maintainable solutions for production environments.
• Work with existing components written in other languages, including C++, when required.
• Take ownership of technical problems from initial investigation through implementation, validation, and production support.
• Collaborate with engineers across different areas of the product on features and technical improvements.
• Contribute to the gradual modernization and improvement of existing software.
• Use AI-assisted development tools as part of your daily engineering workflow while critically reviewing and validating generated solutions.

Required Competence and Skills:

• 9+ years of professional software engineering experience, with strong hands-on expertise in C#/.NET.
• Extensive experience developing and maintaining Windows-based software.
• Strong understanding of software engineering principles and building reliable production systems.
• Experience identifying and resolving performance and efficiency issues in complex applications.
• Experience working with large, mature production codebases.
• Strong debugging and problem-solving skills, including the ability to investigate unfamiliar technical areas independently.
• Ability to take substantial individual ownership and operate effectively with minimal supervision.
• Willingness to work with existing C++ code when necessary; 
• Practical experience using modern AI coding tools 
• Strong communication and collaboration skills.

Nice to Have:

• Experience developing endpoint agents, background services, or other long-running desktop software.
• Hands-on C++ development experience.
• Experience with virtualized desktop environments.
• Experience with macOS development.
• Experience with embedded web-based interfaces in desktop applications.

Why Us:

We provide 20 days of vacation leave per calendar year (plus official national holidays of a country you are based in).

We provide full accounting and legal support in all countries we operate.

We utilize a fully remote work model with a powerful workstation and co-working space in case you need it.

Job Title:

Senior Windows Engineer

Who we are:

Adaptiq is a technology hub specializing in building, scaling, and supporting R&D teams for high-end, fast-growing product companies in a wide range of industries.

About the Product:

Our customer is an established international technology company developing a mature commercial software product used by organizations across different markets.

 

The product has been evolving for many years and combines well-established functionality with continuous development of new capabilities. The engineering organization is focused on extending the platform, improving existing areas, and gradually modernizing its technical foundations while maintaining the stability and quality expected from an established product.

 

Engineers work with a substantial production codebase and solve a broad range of technical challenges. The work requires understanding existing behavior, investigating complex problems, evaluating different approaches, and introducing improvements carefully without disrupting established functionality.

About the Role:

We are looking for a Senior Windows Software Engineer to join an experienced engineering team responsible for an established commercial product.

This is a hands-on role with significant individual ownership. You will develop and improve Windows-based software, solve complex engineering problems, and contribute to the performance, reliability, and long-term quality of the product.

You will be expected to work independently, make sound technical decisions, and take solutions from investigation through implementation and production support while collaborating with engineers across the broader product organization.

Responsibilities

• Develop, maintain, and improve Windows-based software, primarily using C#/.NET.
• Design and implement new functionality while improving existing components.
• Investigate technically complex issues across an established production codebase.
• Analyze software behavior and identify opportunities to improve performance and efficiency.
• Design reliable and maintainable solutions for production environments.
• Work with existing components written in other languages, including C++, when required.
• Take ownership of technical problems from initial investigation through implementation, validation, and production support.
• Collaborate with engineers across different areas of the product on features and technical improvements.
• Contribute to the gradual modernization and improvement of existing software.
• Use AI-assisted development tools as part of your daily engineering workflow while critically reviewing and validating generated solutions.

Required Competence and Skills:

• 9+ years of professional software engineering experience, with strong hands-on expertise in C#/.NET.
• Extensive experience developing and maintaining Windows-based software.
• Strong understanding of software engineering principles and building reliable production systems.
• Experience identifying and resolving performance and efficiency issues in complex applications.
• Experience working with large, mature production codebases.
• Strong debugging and problem-solving skills, including the ability to investigate unfamiliar technical areas independently.
• Ability to take substantial individual ownership and operate effectively with minimal supervision.
• Willingness to work with existing C++ code when necessary; 
• Practical experience using modern AI coding tools 
• Strong communication and collaboration skills.

Nice to Have:

• Experience developing endpoint agents, background services, or other long-running desktop software.
• Hands-on C++ development experience.
• Experience with virtualized desktop environments.
• Experience with macOS development.
• Experience with embedded web-based interfaces in desktop applications.

Why Us:

We provide 20 days of vacation leave per calendar year (plus official national holidays of a country you are based in).

We provide full accounting and legal support in all countries we operate.

We utilize a fully remote work model with a powerful workstation and co-working space in case you need it.

About the Role We're looking for a Senior UX Writer to shape clear, empathetic, and effective in-app copy for our client, a leading mobile banking app. You'll help improve customer experience, meet user needs, and support business goals through thoughtful, data-informed writing.
 

Responsibilities

• Develop and implement UX copy for new features and user onboarding (Ukrainian and English)
• Analyze existing functionality and propose improvements through microcopy optimization
• Gather, analyze, and systematize copy requirements from stakeholders (Product Owners, business analysts, legal team)
• Build and maintain a unified Tone of Voice and glossary/guidelines for the app
• Prepare copy specifications for the development team
• Monitor the market and track global UX writing best practices
• Use analytics tools and conduct research to evaluate copy effectiveness
• Collaborate cross-functionally with design, engineering, legal, and marketing teams

Requirements

• Higher education in philology, journalism, marketing, sociology, communications, or related field
• 3+ years as a UX writer or product copywriter in a product IT company or banking sector
• Strong understanding of mobile product development processes and UX/UI design
• Experience testing hypotheses around product copy
• Experience with analytics/metrics to evaluate interface copy
• Knowledge of Agile methodologies
• Strong communication and cross-functional collaboration skills
• Fluent, flawless Ukrainian (business style, grammar)
• Advanced-level English

Nice to Have

• Banking/fintech experience
• Basic understanding of APIs and integrations
• Experience launching new products from scratch
• Figma skills

Key Competencies

• Strategic thinking, results orientation, customer focus
• Data analysis (A/B testing copy)
• Commercial/product thinking
• Effective communication with stakeholders

We offer*:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits

*not applicable for freelancers

We are looking for a strong Team Lead of Affiliates to join an international company operating in the Nutra vertical across European and Latin American markets.

What you’ll do

• Build, develop and manage an Affiliate team of 3–4 people
• Hire, onboard, motivate and mentor Affiliate Managers
• Develop and grow relationships with international webmasters and partners
• Scale traffic volumes and expand the partner network
• Support Affiliate Managers with launches and day-to-day challenges
• Monitor traffic performance, analyze data and optimize key metrics
• Resolve partner-related issues and maintain a high level of service
• Attend industry conferences and develop new partnerships

What we’re looking for

• 1–2+ years of experience in Nutra
• 2+ years as a Team Lead of Affiliates or comparable management experience
• Proven experience working with international markets and foreign partners
• Experience managing a team of 3+ people
• Strong expertise in working with webmasters and traffic sources
• Solid knowledge of Facebook and SEO traffic
• Strong analytical skills and a data-driven approach
• Experience with European teams/webmasters is highly preferred
• Experience with Asia, LATAM, the US or UAE is a plus
• English — B2+
• Ukrainian and Russian — C1+
• Willingness to travel to industry conferences

What we offer

• Fully remote position
• Monday–Friday, start between 09:00 and 10:00 Kyiv time
• 9-hour working day (8 working hours + 1-hour break)
• KPI linked to the team's traffic performance
• 28 paid calendar days of vacation per year
• Paid sick leave
• 5 additional days off per year
• Corporate English lessons
• Gym compensation

Emerise Group is a dynamic, product-driven group of companies operating in the iGaming industry. We build high-impact solutions that fuel innovation and deliver outstanding user experiences across the entertainment ecosystem. We’re looking for a Support Agent to become one of the key points of contact for our players - helping them quickly resolve issues, and making sure every interaction feels professional, clear, and human. This role is a great fit for someone who is empathetic, attentive to detail and comfortable working in a fast-paced environment where every day can bring a different challenge.
 

Must-Have Skills & Experience:

• Minimum 0.6 year of experience in a similar Customer Support role.
• English B2-C1 - excellent written English, and strong grammar. Able to provide clear concise, professional and empathetic responses.
• Multitasking - ability to handle multiple customer conversations simultaneously while maintaining response quality and accuracy.
• Problem-solving skills - able to identify the customer's issue, investigate it using available tools and provide an appropriate resolution or escalation.
• CRM/Helpdesk experience - experience with Livechat, Zendesk, Intercom, Freshdesk, Salesforce, or similar platforms.
• Shift work availability - willingness to work rotating shifts, including evenings, nights, weekends, and public holidays if required.
• QA & KPI experience - familiarity with quality assurance processes and support KPIs such as CSAT, FRT, AHT, SLA, and resolution rate.
• High attention to detail - especially when handling customer accounts, payments, verification, and sensitive information.

Schedule:

• 2/2 shift pattern.
• 12-hour shifts: 10:00-22:00.
  
  Will be a plus:
• iGaming experience - previous experience in IGaming, sportsbook, or gaming support.
• Experience with Tier-1 customers - particularly Canada, Australia, New Zealand, Germany, or other Western European markets.
• Additional languages - German, French, Spanish, Italian, Dutch, Swedish, Norwegian, Danish, or other European languages at B2–C1+ level.
• VIP customer support - experience working with high-value or VIP customers is a strong advantage.
   

Expected Duties / Tasks:

• Handle customer inquiries via Live Chat and Email, providing professional, friendly, and efficient support.
• Provide accurate information regarding accounts, deposits, withdrawals, bonuses, promotions, games, and product functionality.
• Troubleshoot customer issues, review account and transaction history, and identify root causes.
• Assist with KYC, verification, payments, account access, and technical issues in line with company procedures.
• Handle complaints and sensitive cases, escalating complex issues and potential fraud, payment, security, or responsible gambling concerns to the relevant teams.
• Maintain accurate CRM/ticket records and ensure customer data is handled securely and confidentially.
• Meet established SLA and support KPIs, including response time, resolution time, productivity, and quality.
• Stay up to date with product changes, promotions, payment methods, and internal policies, while sharing recurring customer issues and feedback with Team Leads and relevant departments.
   

Selling Points:

• Remote-First Work Model: we offer a fully remote work environment, providing you with the flexibility to work from any location worldwide while maintaining high productivity and work-life balance.
• Growth-Oriented Environment: join a fast-growing business operating in a startup-driven environment with minimal bureaucracy. We value efficiency, ownership, and the ability to make decisions quickly.
• Opportunity to Make a Measurable Impact: you will work closely with the Team Lead Customer Care and play a key role in improving the customer experience and shaping the future of our Support function.
• Collaborative and Transparent Culture: we foster a professional, respectful, and open working culture where teamwork, accountability, and clear communication are core values.

Emerise Group is a dynamic, product-driven company operating in the iGaming industry, focused on building high-impact solutions that fuel innovation and deliver outstanding user experiences across the entertainment ecosystem. The team is looking for a Product Manager to build and grow our gamification direction, combining product strategy, user insights and experimentation to drive measurable business impact.
 

Requirements:

• 2+ years of experience as a Product Manager [Bonus Oriented] / Gamification Specialist / Retention Product Manager;
• Proven experience in iGaming products (Softswiss or similar);
• Hands-on experience with gamification mechanics in iGaming;
• Strong UX understanding and data-driven approach to product management;
• Solid grasp of product & business metrics and how they interrelate (retention, bonus ratio, Reg2Dep, FD2SD, etc.);
• Skilled at spotting growth opportunities and improvement areas within a feature;
• Experience formulating hypotheses, defining success metrics, and evaluating results;
• Strong ownership - driving a feature from development through launch and ongoing optimization;

Desired / Preferred Skills:

• Experience with Customer.io, Smartico, Plug2Win is a strong advantage, but not required;

Expected Duties / Responsibilities:

• Own the gamification feature end-to-end from current development through launch, operation, and ongoing iteration;
• Analyze existing bonus strategy across departments and design a new approach aligned with core KPIs (bonus ratio, retention, Reg2Dep, FD2SD, etc.);
• Define and track product and business metrics, and clarify how gamification functionality drives business outcomes;
• Spot growth opportunities, set measurable improvement goals, and build a roadmap to reach them;
• Analyze user behavior and performance data to find optimization opportunities;
• Generate, prioritize, and test product hypotheses, measuring their impact;
• Collaborate with Design, Development, Analytics, and other stakeholders to ship and refine improvements;
• Use data and user insights to guide product decisions and deliver measurable business impact;
   

Selling Points:

• Remote-First Work Model: we offer a fully remote work environment, providing you with the flexibility to work from any location worldwide while maintaining high productivity and work-life balance.
• Growth-Oriented Environment: join a fast-growing business operating in a startup-driven environment with minimal bureaucracy. We value efficiency, ownership, and the ability to make decisions quickly.
• Opportunity to build and scale a new product direction: you will take ownership of gamification strategy, from defining the roadmap and launching new mechanics to testing ideas and measuring their impact.
• Collaborative and Transparent Culture: we foster a professional, respectful, and open working culture where teamwork, accountability, and clear communication are core values.

Account Manager- Sales & Customer Success

Ender Turing | AI / B2B SaaS | Remote in Europe

About Ender Turing

Ender Turing is a product-focused AI startup building conversation intelligence solutions used by international companies in real production environments.

We’re a small team of 12+ people across engineering, product and customer-facing roles, building an AI platform that processes millions of customer conversations across voice and chat.

Our technology helps companies turn conversations into actionable insights through speech-to-text, sentiment analysis, summaries and real-time analytics.

We work with international companies including UNIQA Insurance Group, OTP Bank, NovaPay, Fozzy Group, and  Dobrobut Hospitals, with customers across Europe, the US and Latin America.

Small team. Global customers. Real production systems.

We’re looking for an Account Manager - Sales & Customer Success to own the client journey from the first qualified lead to a long-term partnership.

This is a hands-on role at the intersection of Sales, Account Management and Customer Success. You’ll have a direct impact on customer success, account growth and revenue, with the freedom to shape how we work with clients. You’ll work with international B2B clients, senior decision-makers and operational teams, combining commercial thinking, relationship building and problem-solving.

What You’ll Do

Own the Full Client Journey

• Take ownership of qualified leads and move them through discovery, presentations and negotiations toward pilot launch and contract signing.
• Build strong relationships with decision-makers and operational stakeholders.
• Own the client relationship from pilot and implementation through adoption, expansion and renewal.

Drive Customer Success

• Understand the client’s business, goals, pain points and KPIs and translate them into clear priorities.
• Define and track pilot objectives, success criteria and business outcomes.
• Coordinate internal teams and keep projects moving.
• Identify risks, blockers and low adoption early and proactively solve them.
• Help client teams understand the value of Speech Analytics and turn product usage into real business results.

Drive Growth

• Lead post-pilot conversations and turn successful pilots into long-term contracts.
• Present results and build the business case for continued cooperation.
• Identify new use cases and opportunities for upsell, cross-sell and account expansion.
• Drive renewals and build long-term client partnerships.

Be Hands-On

• Learn the product quickly and work confidently with dashboards, data and product functionality.
• Investigate problems independently and involve the right people when needed.
• Work closely with Business Analysts, Project Managers and other internal teams.
• Prepare and present business updates, results and recommendations to clients.

You’ll work closely with Business Analysts, Project Managers and other internal teams — you won’t be expected to deliver everything yourself. Your role is to own the client relationship, coordinate the right people and make sure things move forward.

What We’re Looking For

• 3+ years of experience in Account Management, Customer Success, Consultative Sales, Business Development, Consulting or a similar B2B role.
• Experience working with B2B or enterprise clients.
• Strong commercial mindset and understanding of sales, retention and account growth.
• Experience with complex or consultative sales is a strong advantage.
• Strong communication and stakeholder-management skills.
• Analytical, proactive and comfortable solving problems independently.
• Ability to quickly understand complex products, business processes and client needs.

• Comfortable working across both strategic conversations and operational details.

   

Languages

• English & Ukrainian - bilingual.
• Experience working in an international environment is a strong advantage.
• We are looking specifically for a candidate who is bilingual in English and Ukrainian and can communicate professionally at a near-native/native level in both languages.
• The candidate should be able to confidently conduct business conversations, presentations, negotiations and client meetings in English, as well as communicate fluently in Ukrainian.
• This is a mandatory requirement, not an advantage.

Why This Role

This is not a pure Account Management role.

You will not simply receive a client request and pass it to another team.

You’ll own the relationship from the first qualified lead through discovery and pilot to adoption, expansion and renewal.

You will be expected to understand:

What does the client want to achieve?
Why did they buy the product?
Is their team actually using it?
Are they seeing the value?
What is blocking them?
What should we do next?
And how can we turn the current project into a long-term commercial relationship?

You will own the journey:

Lead → Discovery → Sales → Pilot → Implementation → Adoption → Post-Pilot Sale → Expansion / Upsell → Renewal

You are responsible for creating value for the client, making sure the client recognizes that value, and turning that value into a long-term commercial relationship.

How Success Looks

• Clients understand and realize the value of the product.
• Successful pilots convert into long-term partnerships.
• Accounts grow through expansion and new use cases.
• Risks and adoption issues are identified and addressed early.
• Client relationships develop into long-term commercial partnerships.

What We Offer

• Competitive compensation: €2,000–3,000/month, depending on experience and expertise.
• Performance-based bonus.
• Fully remote work.
• Work on a real AI product used by international enterprise customers.
• Direct collaboration with Product, Engineering and AI teams.
• Direct exposure to founders and key decision-makers.
• Opportunity to influence product development through customer feedback.
• Opportunity to grow beyond traditional Account Management across Sales, Customer Success and commercial strategy.
• Professional development and mentoring.
• Small, fast-moving startup where your ideas can have a real impact.

This is a B2B role. You’ll need to have or be willing to register a sole proprietorship (FOP) or company.

Application Process

To move forward, please:

1. Send your CV in English.

2. Answer the following question:

Tell us about a situation where you had to convince a client’s team to adopt a product or solution that had already been purchased by the decision-maker. What was the challenge, what did you do, and what was the outcome?

3. One more question:

Tell us about a situation where you had to solve a client or business problem without a clear process to follow. What did you do, and what was the outcome?

We value ownership, curiosity, business thinking, and people who enjoy solving real customer problems.

Interview duration: approximately 30-45 minutes.

Affiliate Team Lead (Africa, Asia, CIS)
 

About the Role

We are looking for an experienced Affiliate Team Lead to drive and scale our affiliate program across African markets. You will own the regional strategy, lead a team of affiliate managers, and ensure sustainable growth through high-quality partnerships.
 

Responsibilities

• Own and execute the affiliate strategy across African markets.
• Lead, mentor, and develop a team of Affiliate Managers (hiring, onboarding, performance management).
• Scale partner acquisition: source, negotiate, and close high-value deals.
• Oversee key accounts and support the team in managing top-tier partners.
• Analyze partner performance (Power BI or similar tools), identify growth opportunities, and optimize results.
• Define and improve commercial models (CPA, RevShare, Hybrid, Fixed).
• Ensure traffic quality and compliance with agreements.
• Work cross-functionally with marketing, product, content, and design teams.
• Build and expand a strong affiliate network in the region.
• Monitor market trends, competitors, and new opportunities in Africa.

Requirements

• 4+ years of experience in Affiliate Marketing, including at least 1 year in a Lead / Senior role.
• Proven hands-on experience in African markets (mandatory).
• Strong existing network of affiliate partners in the region.
• Experience with platforms/tools: BetB2B, Slack, Jira, Power BI (or similar).
• Deep understanding of key metrics: CR, NGR, ARPU, LTV, FTD.
• Strong leadership and team management skills.
• Experience structuring and negotiating high-value deals.

Skills

• Strategic thinking with strong execution skills.
• Advanced analytical mindset and data-driven decision-making.
• Strong negotiation and stakeholder management skills.
• Ability to identify fraud risks and ensure traffic quality.
• Ability to operate in fast-paced and high-growth environments.

Key Objectives

• Achieve and exceed regional targets (FTDs, deposits, revenue).
• Scale and optimize the affiliate partner portfolio.
• Build and manage a high-performing affiliate team.
• Expand into new GEOs within Africa.

We are looking for an experienced Product Analyst with a strong iGaming background to analyze product performance, player behavior, acquisition quality, and key business metrics.

The role requires a strong understanding of both product analytics and affiliate traffic economics within Casino and/or Sportsbook.
 

Responsibilities

• Analyze key iGaming metrics: GGR, NGR, LTV, ARPU, Retention, Churn, Conversion, ROI, Payback
• Analyze player behavior, cohorts, segmentation and lifecycle
• Identify bottlenecks and growth opportunities across the registration → deposit → active player funnel
• Conduct deep-dive product analysis and turn data into actionable business recommendations
• Design, evaluate and interpret A/B tests
• Analyze the impact of product changes, bonuses, promotions and new features
• Build and maintain dashboards and automated reporting
• Analyze affiliate traffic performance by partner, source, GEO and acquisition model
• Evaluate traffic quality based on FTD, Deposits, GGR/NGR, LTV, Retention, ROI and Payback
• Analyze CPA, RevShare and Hybrid acquisition models and partner performance
• Identify high- and low-performing traffic sources and opportunities for optimization and scaling
• Work closely with Product, Affiliate, CRM and Marketing teams

Requirements

• 3+ years of experience in Product / Data Analytics
• Hands-on iGaming / Gambling experience is mandatory
• Strong understanding of Casino and/or Sportsbook products and player behavior
• Strong knowledge of SQL
• Experience with Power BI, Tableau, Looker or similar BI tools
• Strong experience with cohort, funnel, retention and LTV analysis
• Practical experience with A/B testing
• Understanding of iGaming affiliate marketing and traffic economics
• Experience analyzing affiliate traffic and partner performance
• Understanding of CPA, RevShare, Hybrid, CAC, ROI and Payback
• Python for data analysis is a strong advantage
• Ability to translate data into clear conclusions and business recommendations

We Offer

• Competitive salary.
• Fully remote position.
• Flexible working hours.
• Opportunity to work with an international iGaming company operating across multiple markets.
• Professional growth in a fast-paced environment.

Candidates without previous iGaming / Gambling experience will not be considered

We are looking for an experienced Head of CRM, Retention & VIP in the iGaming / betting / casino industry to take full ownership of player lifecycle management, retention strategy, and VIP development.

The key objective of the role is to drive Retention, LTV, NGR and player value through CRM, lifecycle management, personalization, loyalty, and VIP strategies.
 

What you will do:

• Develop and own the overall CRM, Retention & VIP strategy across international markets.
• Drive key business metrics: Retention, LTV, NGR, ARPU, repeat deposits, churn and reactivation.
• Build and optimize the full player lifecycle: onboarding, activation, retention, loyalty, reactivation and VIP.
• Develop segmentation and personalization strategies based on player behavior and value.
• Own CRM communication across Email, Push, SMS, Messengers and In-App channels.
• Develop and optimize bonus, promotional and loyalty mechanics based on player segments and profitability.
• Build and develop the VIP direction, including VIP segmentation, player engagement, retention, loyalty and personalized offers.
• Define KPIs and performance standards for CRM / Retention and VIP teams.
• Lead, develop and scale the teams, including managers and team leads.
• Build a structured approach to A/B testing and CRM/Retention analytics.
• Evaluate campaign and player performance using NGR, LTV, ARPU, Retention, Churn, ROI and other key metrics.
• Work closely with Product, Analytics, Marketing, Bonus, Support and Payments teams.
• Lead CRM implementation and process automation initiatives.

What we expect from you:

• 3+ years of experience in CRM / Retention / Lifecycle Marketing within iGaming, including leadership experience.
• Strong hands-on experience with Casino and/or Sportsbook products.
• Proven experience building and scaling CRM / Retention strategies and teams.
• Experience with VIP / high-value player management or close collaboration with VIP teams.
• Strong understanding of player lifecycle, segmentation, personalization, loyalty and reactivation.
• Strong understanding of NGR, LTV, ARPU, Retention, Churn, Bonus Cost, ROI and player profitability.
• Experience with CRM platforms, ESPs, analytics and BI tools.
• Strong analytical and data-driven approach to decision-making.
• Experience managing teams and cross-functional projects.
• English — Upper-Intermediate.

What we offer:

• Full ownership of CRM, Retention and VIP directions.
• Direct impact on key business metrics and player value.
• Opportunity to develop and scale CRM and VIP teams.
• Lead CRM implementation, automation and retention analytics projects.
• Work across international markets including CIS, Africa, Asia and EU.
• Remote, full-time position in an international iGaming team.

About Zoral

Zoral is an IT product and professional services company serving banks, insurers, wealth managers and fintechs. Alongside its flagship product, Zoral fOS (Financial Operating System), Zoral delivers data, analytics and AI programmes for regulated financial-services firms in Europe, the UK, the US and Asia.

About the role

We are looking for a Data Architect / Senior Data Engineer to define the target architecture and actively design, develop and deliver enterprise data platforms on Azure Databricks for regulated financial-services clients. Typical platforms integrate tens of source systems and millions of customer and policy records, support several hundred regulatory, management and operational reports, and are delivered by growing multidisciplinary teams of data engineers, architects, analysts and client specialists.

This is a hands-on architecture and engineering role within a collaborative delivery team. You will assess the client’s existing data landscape, help refine the target architecture, establish modelling and engineering standards, and act as a senior technical authority throughout delivery. You will work closely with other architects and engineers, providing direction, reviewing designs and supporting implementation rather than operating as a standalone architect.

At the same time, you will remain close to the engineering work: developing transformation logic and data models, profiling and cleansing data, implementing data-quality controls, and contributing to production engineering where your experience has the greatest impact. The successful candidate should be comfortable moving between architecture, technical leadership and hands-on implementation while enabling the wider team to deliver effectively.

Responsibilities

• Assess existing data lakes, warehouses, pipelines, models, jobs, notebooks and tooling; work with client architects and the wider delivery team to confirm or refine the target architecture and document decisions, options, trade-offs and rationale.
• Design the layered data architecture (landing, bronze, silver and gold) and guide its implementation across the engineering team, covering ingestion, standardisation, transformation, integration, conformance, data products and reporting marts.
• Develop and review production-grade data transformations using SQL and Python/PySpark, including reusable and metadata-driven pipelines that are idempotent, re-runnable, testable and observable.
• Define data-modelling standards and contribute to the development of integrated and consumption-layer models, including Data Vault 2.0, Kimball dimensional models, slowly changing dimensions, historical and as-at reporting, and model-generation approaches.
• Define the data-quality and data-cleansing approach together with the engineering team: establish profiling and baseline measures; define rule catalogues, quality gates and scorecards; design quarantine, remediation, reconciliation, audit, balance and control processes; and ensure these are implemented consistently.
• Guide and contribute to data cleansing, standardisation, de-duplication, customer matching and entity-resolution approaches, including match rules, survivorship and persistent identifiers.
• Design how the new platform is separated from and coexists with legacy platforms, including catalogue and environment layout, access boundaries, dependencies, migration, reconciliation and decommissioning.
• Define practical standards for layering, naming, ownership, classification, lineage, security, masking, resilience and retention, and work with engineers to ensure these standards are applied consistently in delivery.
• Evaluate tools for ingestion, transformation, orchestration, data quality, catalogue, lineage, master data and reporting, working with other technical stakeholders to present recommendations and trade-offs.
• Review engineering designs and code, contribute directly to complex or critical implementation areas, troubleshoot difficult data and pipeline issues, and support automated testing and CI/CD practices.
• Provide technical leadership to engineers and client staff through design reviews, pairing, mentoring and collaborative problem solving.
• Produce architecture documents, decision records, technical standards, runbooks and handover material in collaboration with the wider project team.

Requirements

• 8+ years in data architecture and/or senior data engineering, with substantial hands-on delivery responsibility, including at least three years designing and engineering Databricks platforms in production.
• Demonstrated ability to operate as both an architect and a senior engineer within a delivery team: define target-state designs and standards, guide other engineers, and implement or materially contribute to pipelines, transformations and data models.
• Experience providing technical leadership within multidisciplinary data teams, including design reviews, mentoring, engineering standards and collaborative delivery.
• Expert SQL and strong Python/PySpark skills, with experience developing, testing, optimising and supporting production data transformations.
• Hands-on knowledge of Azure Databricks, including Unity Catalog governance (grants, row filters, column masks, tags and lineage), Delta Lake, Lakeflow Declarative Pipelines, Lakeflow Jobs and Lakeflow Connect.
• Proven experience designing and developing layered lakehouse or data-warehouse architectures using Data Vault 2.0 and Kimball dimensional modelling, including slowly changing history and as-at data.
• Experience defining and implementing data-quality and cleansing strategies, including profiling, rule design, quality gates, monitoring, scorecards, quarantine, remediation and reconciliation controls.
• Experience with master data management, customer matching, de-duplication or entity resolution.
• Experience migrating data, pipelines and models from legacy warehouses or lakes, including coexistence, reconciliation, parallel running and decommissioning.
• Practical experience with Git, code review, automated testing, CI/CD and production support for data pipelines.
• Ability to write clear architecture and engineering documentation and present technical decisions to senior stakeholders.
• Excellent written and spoken English; willingness to work on site at client premises, including in the UK, for periods of several weeks.

Emerise Group is a dynamic, product-driven company operating in the iGaming industry, focused on building high-impact solutions that fuel innovation and deliver outstanding user experiences across the entertainment ecosystem. The team is now looking for an Affiliate Manager who combines strong commercial thinking with a deep understanding of performance marketing and knows how to build, scale, and optimize affiliate partnerships that drive high-quality traffic and measurable business growth.
 

Requirements:

• 2+ years of experience as an Affiliate Marketing Manager working with TrueLabel and SoftSwiss brands.
• SEO, PPC, Email/SMS traffic.
• NL geo with big amount of traffic.
• Own database of partners and contacts for NL geo.
• Understanding of traffic analysis, important KPIs, comissions and work methods
• Hands-on experience with SEO and PPC traffic sources.
• Experience working with Tier 1 GEOs.
• Strong understanding of traffic analysis, key Soft2Bet KPIs, commission models, and operational workflows.
• Own database of affiliate partners and industry contacts.

Desired / Preferred Skills:

• Experience working with Affilka and SoftSwiss brands.
• Proficiency with tools such as Ahrefs, Humble, and SimilarWeb
• English level: B2–C1.
• Willingness and ability to attend international conferences.
• Ukrainian language proficiency.

Expected Duties / Responsibilities:

• Work with partners within Affilka software partnership programs across Soft2Bet / SoftSwiss brands in Tier 1 GEOs.
• Acquire new partners for partnership programs, negotiate deals, define terms and conditions, set commissions, and manage campaign structures.
• Retain and grow existing partners by monitoring traffic quality, optimizing campaigns, and scaling traffic volume.
• Develop and execute own business plan and KPIs, while contributing to the implementation of overall company KPIs and objectives.
• Monitor market trends, conduct market research, and generate new business ideas and innovations.
• Analyze SEO and PPC traffic performance and evaluate its value using tools such as Ahrefs, Humble, SEMrush, SimilarWeb, etc.
• Collaborate with cross-functional departments (Product, Retention, VIP, Content, Promo, SEO, Support, Anti-Fraud) to achieve company goals.
• Attend international conferences and industry events.
   

Selling Points:

• Remote-First Work Model: we offer a fully remote work environment, providing you with the flexibility to work from any location worldwide while maintaining high productivity and work-life balance.
• Growth-Oriented Environment: join a fast-growing business operating in a startup-driven environment with minimal bureaucracy. We value efficiency, ownership, and the ability to make decisions quickly.
• Opportunity to drive affiliate growth at scale: you will own and develop affiliate partnerships end-to-end, directly influencing traffic quality, conversions, and overall revenue performance.
• Collaborative and Transparent Culture: we foster a professional, respectful, and open working culture where teamwork, accountability, and clear communication are core values.

We are looking for a Drop Hunter / PBN Specialist who will be responsible for finding, evaluating, and acquiring high-quality expired and auction domains for SEO projects.

This role is ideal for someone who understands domain research beyond basic metrics and can independently assess domain quality, identify risks, and discover opportunities that can significantly impact SEO performance.

You will work closely with the SEO team, helping scale projects through high-quality domains used for PBNs, satellites, redirects, and other SEO initiatives.

WHAT YOU WILL DO

• Search for expired and auction domains for SEO purposes

• Analyze backlink profiles, anchor texts, domain history, redirects, and spam indicators

• Evaluate domains using Ahrefs, Majestic, SpamZilla, Wayback Machine, GSC, and other tools

• Identify domains suitable for PBNs, satellites, redirects, and SEO projects

• Purchase domains through auctions, registrars, and backorder services

• Monitor domain quality and identify potential SEO risks

• Detect footprints and ensure safe scaling of domain networks

• Collaborate closely with SEO specialists and link-building teams

• Assist in expanding and maintaining PBN infrastructure

• Research new acquisition opportunities and market trends

• Automate repetitive tasks and improve research workflows where possible

WHAT WE ARE LOOKING FOR

• 3+ year of experience in Drop Hunting, Domain Research, or PBN-related SEO activities

• Experience working with expired domains, auctions, and backorder platforms

• Strong understanding of backlink profile analysis and domain quality assessment

• Experience using Ahrefs, Majestic, SpamZilla, Wayback Machine, and similar tools

• Understanding of SEO metrics and risk factors when evaluating domains

• Basic knowledge of HTML and CSS

• Experience working with WordPress

• Ability to work independently and take ownership of results

• Strong analytical thinking and attention to detail

• Proactive and results-oriented mindset

NICE TO HAVE

• Experience in iGaming, Betting, or Gambling niches

• Experience working with Tier-1 markets

• Hands-on experience building and managing PBN networks

• Experience managing large-scale domain portfolios

• Knowledge of automation tools, scripts, or AI-assisted workflows

• Basic knowledge of Python or other automation solutions

• Understanding of advanced SEO and link-building strategies

WHY JOIN US

• Work alongside an experienced iGaming SEO team

• Access to proprietary automation tools and internal processes

• Opportunity to work with Tier-1 markets and highly competitive niches

• Real impact on project growth and SEO performance

• Fast professional development and learning opportunities

• Ability to influence processes and propose new ideas

• Minimal bureaucracy and micromanagement

• Flexible remote work environment

• Performance-based bonus system with direct connection to business results

• Clear growth opportunities as the SEO department expands

We're Gypsy Collective. The digital world is evolving faster than ever. New opportunities, new challenges, new ambitious goals. That’s why strong businesses need strong people.

Gypsy Collective is an exclusive talent partner for selected brands. We help our partners attract exceptional talent by building long-term relationships and becoming deeply integrated into their business, culture, and growth ambitions.

Now we're looking for a Risk & Payment Manager to join the Risk Payment function and take ownership of first-line withdrawal processing, KYC checks, and payment-related risk reviews across multiple brands and platforms.

📅 Your daily adventures include:

• Process withdrawal requests across assigned brands and platforms in accordance with approved procedures and SLA;
• Review player deposit and withdrawal history, current balance, active withdrawal requests, Casino Hold, bonus activity, KYC status, payment method ownership, internal limits, and previous risk cases;
• Independently approve withdrawal requests, apply internal limits, initiate additional checks, or escalate cases within the assigned authority;
• Conduct standard KYC reviews and assess the completeness, validity, and consistency of player documents;
• Request and review additional documentation, including SOF/SOW materials, when required by internal procedures;
• Verify payment method ownership and identify possible third-party payment usage, including checks of bank statements, Skrill, Neteller, and other payment methods;
• Identify suspicious financial or behavioural patterns, bonus abuse, inconsistencies in player activity, and other potential risk indicators;
• Suspend processing and escalate cases when critical risk factors remain unresolved;
• Escalate Fraud, AML, forged-document, account-takeover, confirmed multi-account, and other serious or disputed cases to the Fraud Prevention Team;
• Coordinate with PSPs and payment providers regarding transaction statuses, payment method checks, and payment-related technical issues;
• Communicate with players via Helpdesk regarding KYC and additional verification requirements when needed;
• Provide Customer Support and VIP teams with confirmed case statuses and approved communication instructions;
• Document every decision, additional check, and escalation in the approved internal system or register;
• Ensure all unresolved cases are properly escalated and handled within agreed SLA;
• Immediately escalate critical, systemic, disputed, or financially material cases to the Head of Operations;
• Work across different platforms and back offices and be ready to cover colleagues across shifts when required.

🧭 What makes you a great match:

• At least 2 years of relevant experience in iGaming, including hands-on work with withdrawals, KYC, Risk, Payments, AML, or Fraud Prevention;
• Proven experience independently reviewing withdrawal requests and making decisions in accordance with internal procedures, authority levels, and SLA;
• Strong practical knowledge of KYC, AML, Source of Funds, and Source of Wealth checks;
• Ability to analyse a player’s financial profile, including deposits, withdrawals, balances, bonus activity, payment behaviour, and previous risk history;
• Practical experience verifying payment method ownership and identifying third-party payments across bank cards, bank transfers and e-wallets transactions;
• Good understanding of common iGaming risk patterns, including bonus abuse, multi-accounting, account takeover, payment fraud, and suspicious financial activity;
• Strong analytical skills, attention to detail, and the ability to make evidence-based decisions under time pressure;
• Ability to maintain accurate case records, provide clear decision rationales, and escalate high-risk cases through the correct internal channels;
• Readiness to manage a high volume of cases during 12-hour day and night shifts, with English at B2 level or higher.

Our Benefits: 

💸 Flexible payment options: choose the method that works best for you;
🎁 Financial perks: Bonuses for holidays, B-day, work milestones and more - just to show we care;
📈 Learn & grow: We cover courses and certifications — and offer real opportunities to grow your career with us;
🥐 Benefit Сafeteria: Choose what suits you — sports, language courses, therapy sessions, and more;
🎉 Stay connected: From team-building events to industry conferences — we bring people together online, offline, and on stage;
💻 Modern Equipment: We provide new laptops along with essential peripherals like monitors and headphones for a comfortable workflow;

We're Gypsy Collective. The digital world is evolving faster than ever. New opportunities, new challenges, new ambitious goals. That’s why strong businesses need strong people.

Gypsy Collective is an exclusive talent partner for selected brands. We help our partners attract exceptional talent by building long-term relationships and becoming deeply integrated into their business, culture, and growth ambitions.

Now we're looking for a Promo Manager to join our dynamic team. We need someone who can design engaging promo mechanics, appreciates a systematic approach, and wants to see the real impact of their work. You’ll have the space to bring your ideas to life, work alongside great pros, and grow a product in the iGaming niche.
 

📅 Your daily adventures include:

•  Developing promotional campaigns, including concepts, bonuses, mechanics, and target segments;
• Creating and managing the promotional calendar;
• Designing tournaments and in-game events, including mechanics, eligibility requirements, prize pool calculations, and prize distribution;
• Selecting relevant offers for different player segments and cohorts;
• Planning communication campaigns in collaboration with cross-functional teams, including CRM, Content, and Design;
• Running A/B tests and conducting post-campaign analysis;
• Evaluating bonus economics, issuance, and promotional effectiveness;
• Preparing performance reports and recommendations to optimize promotional mechanics.

🧭 What makes you a great match:

• 1–2 years of experience in iGaming as a Promo, CRM, or Retention Manager;
• Hands-on experience with gamification, loyalty programs, missions, tournaments, and other player engagement mechanics;
• Solid understanding of wagering requirements, cashback, free spins, loyalty programs, tournaments, jackpots, and lotteries;
• Understanding of bonus economics, bonus issuance, and the impact of promotions on business performance;
• Strong knowledge of key iGaming metrics, including GGR, NGR, bonus cost, retention, conversion, ARPU, and LTV;
• Ability to work with analytics dashboards and turn data into actionable insights;
• Experience briefing and coordinating with cross-functional teams. 

Our Benefits: 

💸 Flexible payment options: choose the method that works best for you;
🎁 Financial perks: Bonuses for holidays, B-day, work milestones and more - just to show we care;
📈 Learn & grow: We cover courses and certifications — and offer real opportunities to grow your career with us;
🥐 Benefit Сafeteria: Choose what suits you — sports, language courses, therapy sessions, and more;
🎉 Stay connected: From team-building events to industry conferences — we bring people together online, offline, and on stage;
💻 Modern Equipment: We provide new laptops along with essential peripherals like monitors and headphones for a comfortable workflow;
🕘 Your schedule, your rules: Start your day at 9, 10, or even 11 — we care about results, not clock-ins.