ΠΠ°Ρ ΠΊΠ»ΡΡΠ½Ρ, Growe, ΠΏΡΠΎΠ²ΡΠ΄Π½Π° ΠΊΠΎΠ½ΡΠ°Π»ΡΠΈΠ½Π³ΠΎΠ²Π° ΠΊΠΎΠΌΠΏΠ°Π½ΡΡ ΡΠ° Π³ΡΡΠΏΠ° ΡΠ΅ΡΠ²ΡΡΡΠ² Ρ ΡΡΠ΅ΡΡ iGaming Ρ ΡΠΎΠ·Π²Π°Π³. ΠΠΎΠ½ΠΈ ΡΡΠ²ΠΎΡΡΡΡΡ ΡΡΡΠ°ΡΠ΅Π³ΡΡ, ΡΠΎ ΠΏΡΠ°ΡΡΡΡΡ, ΡΠ° ΡΡΡΠ΅Π½Π½Ρ, ΡΠΊΡ ΠΌΠ°ΡΡΡΠ°Π±ΡΡΡΡΡΡ. ΠΠΎΡΠ΄Π½ΡΡΡΠΈ ΡΡΡΠ°ΡΠ΅Π³ΡΡΠ½Π΅ Π±Π°ΡΠ΅Π½Π½Ρ Π· ΠΏΡΠ°ΠΊΡΠΈΡΠ½ΠΈΠΌ Π΄ΠΎΡΠ²ΡΠ΄ΠΎΠΌ, Growe Π΄ΠΎΠΏΠΎΠΌΠ°Π³Π°Ρ Π±ΡΠ·Π½Π΅ΡΠ°ΠΌ ΠΎΡΡΡΠ½ΡΡΠ²Π°ΡΠΈΡΡ Π² Π΄ΠΈΠ½Π°ΠΌΡΡΠ½ΡΠΉ ΡΠ½Π΄ΡΡΡΡΡΡ, Π²ΡΠ΄ΠΊΡΠΈΠ²Π°ΡΠΈ Π½ΠΎΠ²Ρ ΠΌΠΎΠΆΠ»ΠΈΠ²ΠΎΡΡΡ, Π²ΠΈΡ
ΠΎΠ΄ΠΈΡΠΈ Π½Π° Π½ΠΎΠ²Ρ ΡΠΈΠ½ΠΊΠΈ ΡΠ° Π΄ΠΎΡΡΠ³Π°ΡΠΈ ΡΡΠ°Π»ΠΎΠ³ΠΎ Π·ΡΠΎΡΡΠ°Π½Π½Ρ.
ΠΠ΄Π΅Π°Π»ΡΠ½ΠΎ Π΄Π»Ρ ΡΠΈΡ
, Ρ
ΡΠΎ ΠΏΡΠ°Π³Π½Π΅:
- ΠΠΏΡΠ°ΡΡΠΎΠ²ΡΠ²Π°ΡΠΈ Π·Π°ΠΏΠΈΡΠΈ ΠΊΠ»ΡΡΠ½ΡΡΠ² ΡΠ΅ΡΠ΅Π· ΡΠ°ΡΠΈ ΡΠ° ΡΡΠΊΠ΅Ρ-ΡΠΈΡΡΠ΅ΠΌΠΈ, Π·Π°Π±Π΅Π·ΠΏΠ΅ΡΡΡΡΠΈ ΡΠ²ΠΎΡΡΠ°ΡΠ½Ρ ΠΉ ΡΠΎΡΠ½Ρ Π²ΡΠ΄ΠΏΠΎΠ²ΡΠ΄Ρ;
- ΠΠΎΠΏΠΎΠΌΠ°Π³Π°ΡΠΈ ΠΊΠ»ΡΡΠ½ΡΠ°ΠΌ Ρ Π²ΠΈΡΡΡΠ΅Π½Π½Ρ ΠΏΡΠΎΠ±Π»Π΅ΠΌ, Π°Π½Π°Π»ΡΠ·ΡΠ²Π°ΡΠΈ ΡΠΈΡΡΠ°ΡΡΡ ΡΠ° Π·Π½Π°Ρ
ΠΎΠ΄ΠΈΡΠΈ Π΅ΡΠ΅ΠΊΡΠΈΠ²Π½Ρ ΡΡΡΠ΅Π½Π½Ρ;
- ΠΠΈΡΠ²Π»ΡΡΠΈ ΠΏΠΎΡΡΠ΅Π±ΠΈ ΠΊΠ»ΡΡΠ½ΡΡΠ², ΡΡΠΎΡΠ½ΡΠ²Π°ΡΠΈ ΡΠ½ΡΠΎΡΠΌΠ°ΡΡΡ ΡΠ° ΡΠ΅ΡΠ΅Π»ΡΠ½ΠΎ Π΄ΠΎΡΠ»ΡΠ΄ΠΆΡΠ²Π°ΡΠΈ ΠΊΠΎΠΆΠ΅Π½ Π·Π°ΠΏΠΈΡ, ΡΠΎΠ± Π·Π°Π±Π΅Π·ΠΏΠ΅ΡΠΈΡΠΈ Π½Π°ΠΉΠΊΡΠ°ΡΠΈΠΉ ΡΠ΅Π·ΡΠ»ΡΡΠ°Ρ;
- Π‘ΠΏΡΠ²ΠΏΡΠ°ΡΡΠ²Π°ΡΠΈ Π· ΠΊΠΎΠ»Π΅Π³Π°ΠΌΠΈ ΡΠ° Π²Π½ΡΡΡΡΡΠ½ΡΠΌΠΈ ΠΊΠΎΠΌΠ°Π½Π΄Π°ΠΌΠΈ Π΄Π»Ρ ΠΏΠΎΠΊΡΠ°ΡΠ΅Π½Π½Ρ ΠΏΡΠΎΡΠ΅ΡΡΠ² ΠΏΡΠ΄ΡΡΠΈΠΌΠΊΠΈ ΠΉ Π·Π°Π³Π°Π»ΡΠ½ΠΎΠ³ΠΎ ΠΊΠ»ΡΡΠ½ΡΡΡΠΊΠΎΠ³ΠΎ Π΄ΠΎΡΠ²ΡΠ΄Ρ;
- ΠΡΠ΄ΡΡΠΈΠΌΡΠ²Π°ΡΠΈ Π²ΠΈΡΠΎΠΊΠΈΠΉ ΡΡΠ²Π΅Π½Ρ Π·Π°Π΄ΠΎΠ²ΠΎΠ»Π΅Π½ΠΎΡΡΡ ΠΊΠ»ΡΡΠ½ΡΡΠ², Π΄ΠΎΡΡΠΈΠΌΡΡΡΠΈΡΡ ΡΡΠ°Π½Π΄Π°ΡΡΡΠ² ΡΠ΅ΡΠ²ΡΡΡ ΡΠ° Π΄ΠΎΠ»ΡΡΠ°ΡΡΠΈΡΡ Π΄ΠΎ ΡΠ½ΡΡΡΠ°ΡΠΈΠ² ΡΠ· ΠΏΠΎΡΡΡΠΉΠ½ΠΎΠ³ΠΎ Π²Π΄ΠΎΡΠΊΠΎΠ½Π°Π»Π΅Π½Π½Ρ.
ΠΠΎΡΠ²ΡΠ΄, ΡΠΊΠΈΠΉ ΡΡΠ°Π½Π΅ ΡΠ²ΠΎΡΡ ΠΏΠ΅ΡΠ΅Π²Π°Π³ΠΎΡ:
- ΠΠΎΡΠ²ΡΠ΄ ΡΠΎΠ±ΠΎΡΠΈ Π² Customer Support / Customer Service Π°Π±ΠΎ Π½Π° ΡΡΠΌΡΠΆΠ½ΡΠΉ ΠΏΠΎΠ·ΠΈΡΡΡ;
- ΠΠΎΡΠ²ΡΠ΄ ΡΠΎΠ±ΠΎΡΠΈ Π· ΡΠ°Ρ-ΠΏΡΠ΄ΡΡΠΈΠΌΠΊΠΎΡ ΡΠ° ΡΡΠΊΠ΅Ρ-ΡΠΈΡΡΠ΅ΠΌΠ°ΠΌΠΈ;
- Π ΡΠ²Π΅Π½Ρ Π²ΠΎΠ»ΠΎΠ΄ΡΠ½Π½Ρ Π°Π½Π³Π»ΡΠΉΡΡΠΊΠΎΡ ΠΌΠΎΠ²ΠΎΡ Π½Π΅ Π½ΠΈΠΆΡΠ΅ B2 (ΡΡΠ½ΠΎ ΡΠ° ΠΏΠΈΡΡΠΌΠΎΠ²ΠΎ);
- ΠΠΎΡΠ²ΡΠ΄ ΡΠΎΠ±ΠΎΡΠΈ Π· ΠΊΠ»ΡΡΠ½ΡΡΡΠΊΠΈΠΌΠΈ Π·Π²Π΅ΡΠ½Π΅Π½Π½ΡΠΌΠΈ ΡΠ΅Π»Π΅ΡΠΎΠ½ΠΎΠΌ Π±ΡΠ΄Π΅ ΡΡΡΡΡΠ²ΠΎΡ ΠΏΠ΅ΡΠ΅Π²Π°Π³ΠΎΡ.
ΠΠΈ ΡΡΠ½ΡΡΠΌΠΎ:
- Π‘ΠΈΠ»ΡΠ½Ρ ΠΊΠΎΠΌΡΠ½ΡΠΊΠ°ΡΡΠΉΠ½Ρ Π½Π°Π²ΠΈΡΠΊΠΈ ΡΠ° Π²ΠΌΡΠ½Π½Ρ ΡΡΡΠΊΠΎ ΠΉ Π²Π²ΡΡΠ»ΠΈΠ²ΠΎ ΠΏΠΎΡΡΠ½ΡΠ²Π°ΡΠΈ ΡΠ½ΡΠΎΡΠΌΠ°ΡΡΡ;
- Π ΠΎΠ·Π²ΠΈΠ½Π΅Π½Ρ Π½Π°Π²ΠΈΡΠΊΠΈ Π²ΠΈΡΡΡΠ΅Π½Π½Ρ ΠΏΡΠΎΠ±Π»Π΅ΠΌ Ρ ΠΊΠ»ΡΡΠ½ΡΠΎΠΎΡΡΡΠ½ΡΠΎΠ²Π°Π½Π΅ ΠΌΠΈΡΠ»Π΅Π½Π½Ρ;
- ΠΠ΄Π°ΡΠ½ΡΡΡΡ Π΅ΡΠ΅ΠΊΡΠΈΠ²Π½ΠΎ ΠΏΡΠ°ΡΡΠ²Π°ΡΠΈ Π² ΠΊΠΎΠΌΠ°Π½Π΄Ρ ΡΠ° ΡΠΏΡΠ²ΠΏΡΠ°ΡΡΠ²Π°ΡΠΈ Π· ΡΡΠ·Π½ΠΈΠΌΠΈ ΡΡΠ΅ΠΉΠΊΡ
ΠΎΠ»Π΄Π΅ΡΠ°ΠΌΠΈ;
- Π‘ΡΡΠ΅ΡΠΎΡΡΡΠΉΠΊΡΡΡΡ, ΡΠ²Π°ΠΆΠ½ΡΡΡΡ Ρ Π²ΠΌΡΠ½Π½Ρ ΠΏΡΠ°ΡΡΠ²Π°ΡΠΈ Π² ΡΠ΅ΠΆΠΈΠΌΡ Π±Π°Π³Π°ΡΠΎΠ·Π°Π΄Π°ΡΠ½ΠΎΡΡΡ;
- ΠΠ°ΠΆΠ°Π½Π½Ρ Π½Π°Π²ΡΠ°ΡΠΈΡΡ ΡΠ° ΠΏΠΎΡΡΡΠΉΠ½ΠΎ Π²Π΄ΠΎΡΠΊΠΎΠ½Π°Π»ΡΠ²Π°ΡΠΈΡΡ.
ΠΠ°ΡΡ ΠΊΠ»ΡΡΠ½ΡΠΈ ΠΏΡΠΎΠΏΠΎΠ½ΡΡΡΡ ΠΊΠΎΠ½ΠΊΡΡΠ΅Π½ΡΠ½Ρ ΠΏΠ΅ΡΠ΅Π²Π°Π³ΠΈ Π΄Π»Ρ ΠΏΡΠ΄ΡΡΠΈΠΌΠΊΠΈ Π²Π°ΡΠΎΠ³ΠΎ ΠΏΡΠΎΡΠ΅ΡΡΠΉΠ½ΠΎΠ³ΠΎ ΡΠ° ΠΎΡΠΎΠ±ΠΈΡΡΠΎΠ³ΠΎ Π·ΡΠΎΡΡΠ°Π½Π½Ρ, Π·ΠΎΠΊΡΠ΅ΠΌΠ°:
- ΠΡΡΡΠ½ΡΠ°ΡΡΡ Π½Π° Π·Π΄ΠΎΡΠΎΠ²βΡ ΡΠ° Π΄ΠΎΠ±ΡΠΎΠ±ΡΡ;
- ΠΠ»ΠΎΠ±Π°Π»ΡΠ½Π΅ ΠΌΠ΅Π΄ΠΈΡΠ½Π΅ ΡΡΡΠ°Ρ
ΡΠ²Π°Π½Π½Ρ;
- ΠΠΎΠΆΠ»ΠΈΠ²ΠΎΡΡΡ Π΄Π»Ρ Π·ΡΠΎΡΡΠ°Π½Π½Ρ;
- ΠΡΠΎΠ³ΡΠ°ΠΌΠΈ Π±Π΅Π½Π΅ΡΡΡΡΠ² (ΠΊΠΎΠΌΠΏΠ΅Π½ΡΠ°ΡΡΡ ΡΠΏΠΎΡΡΡ / ΡΡΠΎΠΌΠ°ΡΠΎΠ»ΠΎΠ³ΡΡ / ΠΏΡΠΈΡ
ΠΎΠ»ΠΎΠ³Π° ΡΠΎΡΠΎ);
- ΠΠΎΠ½ΡΡΠΈ Π·Π° Π΄ΠΎΡΡΠ³Π½Π΅Π½Π½Ρ ΡΠ΅Π·ΡΠ»ΡΡΠ°ΡΡΠ²;
- ΠΠΈΠ½Π°ΠΌΡΡΠ½Π΅ ΡΠΎΠ±ΠΎΡΠ΅ ΡΠ΅ΡΠ΅Π΄ΠΎΠ²ΠΈΡΠ΅.
ΠΠΎΠ»ΡΡΠ°ΠΉΡΡ β Ρ Π½Π΅Ρ
Π°ΠΉ ΡΠ²ΠΎΡ ΡΡΡΠΎΡΡΡ Π·ΡΠΎΡΡΠ°Π½Π½Ρ ΡΠΎΠ·ΠΏΠΎΡΠ½Π΅ΡΡΡΡ.
English version
Our client, Growe, is a leading business advisory and services group in iGaming and Entertainment. Π‘reators of strategies that work and solutions that scale. Combining strategic vision with hands-on expertise, Growe helps businesses navigate the fast-evolving industry, seize new opportunities, enter new markets, and achieve sustainable growth.
Perfect for those who aim to:
- Work with customer requests via chats and ticketing systems, ensuring timely and accurate responses;
- Assist customers with issues they face, analyze problems, and provide effective solutions;
- Identify customersβ needs, clarify information, and thoroughly research each case to deliver the best possible outcome;
- Collaborate closely with colleagues and internal teams to improve customer service processes and overall customer experience;
- Maintain high customer satisfaction by following service standards and contributing to continuous improvement initiatives.
Experience youβll need to bring:
- Previous experience in Customer Support / Customer Service or a similar role;
- Experience working with chat-based support systems and ticketing tools;
- English proficiency at B2 level or higher (both written and spoken);
- Experience handling customer requests via calls will be a strong advantage.
Itβs a perfect match if you have those personal features:
- Strong communication skills and the ability to explain information clearly and politely;
- Excellent problem-solving skills and a customer-oriented mindset;
- Ability to work effectively in a team and collaborate with different stakeholders;
- Stress resistance, attentiveness, and the ability to multitask;
- Willingness to learn and continuously improve.
Our clients offer competitive benefits to support your professional and personal growth, including:
- Health & Wellness Focus;
- Global Medical Coverage;
- Growth Opportunities;
- Benefits Programs (compensation for the gym/stomatology/psychological service & etc.);
- Performance-Driven Rewards;
- Dynamic Work Environment.
Apply, and let your growth journey begin.