Jobs at Djinni

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  • Β· 0 views Β· 0 applications Β· 1m

    AI Engineer

    Full Remote Β· Countries of Europe or Ukraine Β· 2 years of experience Β· English - B2
    Impressit is looking for an AI Engineer to join a cross-functional product team working on an AI-native EdTech platform focused on workplace skills assessment, personalised coaching, and voice-based practice experiences for young adults. What do we...

    Impressit is looking for an AI Engineer to join a cross-functional product team working on an AI-native EdTech platform focused on workplace skills assessment, personalised coaching, and voice-based practice experiences for young adults.

    What do we expect?

    β€” 2–3+ years of commercial experience building production AI/ML systems using LLMs or SLMs
    β€” Strong Python skills with hands-on experience in FastAPI and Pydantic
    β€” Data-driven mindset: experience designing experiments, collecting evaluation data, and iterating based on measured outcomes
    β€” Hands-on experience with Google Cloud Platform, especially Vertex AI
    β€” Experience integrating speech-to-text services (e.g. Google Speech-to-Text, Assembly AI)
    β€” Solid experience with audio processing and vocal analysis
    β€” Experience building AI pipelines for batch inference
    β€” Familiarity with prompt management and AI observability tools (e.g. Langfuse)
    β€” Understanding of evaluation approaches for AI/ML systems
    β€” Experience with SQL databases, particularly PostgreSQL
    β€” Comfortable working with Git and Docker
    β€” Strong problem-solving skills and ability to work autonomously
    β€” Good communicator, comfortable collaborating in cross-functional teams
    β€” Upper-Intermediate or higher level of English

    What will you do?

    β€” Build and maintain production AI pipelines for assessment, feedback, and coaching
    β€” Design and iterate on prompt and context engineering for scenario generation and performance evaluation
    β€” Evaluate and select LLMs and SLMs for different AI tasks (transcription, analysis, generation, assessment)
    β€” Develop AI agents and role-playing systems for interactive learning experiences
    β€” Build pipelines for audio processing and transcription analysis
    β€” Implement batch inference workflows for scalable assessment scoring
    β€” Design evaluation frameworks using human-labelled data and quantitative metrics
    β€” Collaborate with product and engineering teams on AI-driven features
    β€” Contribute to AI architecture decisions and long-term technical strategy

    As a plus:

    β€” Experience with multi-agent orchestration frameworks (e.g. LangGraph, Google ADK)
    β€” Familiarity with Python-based prototyping tools (e.g. Streamlit)
    β€” Previous experience in EdTech, digital coaching, or learning platforms
    β€” Hands-on experience with audio processing libraries (e.g. librosa)
    β€” Passion for evidence-based AI, system reliability, and end-user quality

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  • Β· 0 views Β· 0 applications Β· 3m

    Senior QA Automation Engineer (Python,Selenium)

    Full Remote Β· EU Β· 8 years of experience Β· English - B2
    Impressit is looking for Senior QA Automation Engineers to join a cross-functional product team working on a large-scale Salesforce application for cargo tracking and invoicing in the energy and trading domain. This is a long-term engagement with real...

    Impressit is looking for Senior QA Automation Engineers to join a cross-functional product team working on a large-scale Salesforce application for cargo tracking and invoicing in the energy and trading domain.
    This is a long-term engagement with real business impact, modern automation practices, and international stakeholders.

    Important: Must be located in Spain / Portugal.

    What do we expect?

    β€” 10+ years of commercial experience in Quality Assurance
    β€” At least 3 years of hands-on experience with Salesforce testing
    β€” Strong expertise in Python + Selenium WebDriver
    β€” Solid experience with Salesforce Lightning, custom apps, workflows, validation rules, triggers, profiles, and permission sets
    β€” Experience with API testing (REST, Postman, Python-based frameworks)
    β€” Good understanding of CI/CD pipelines (GitHub, version control, branching strategies)
    β€” Experience with test automation frameworks and scalable test suites
    β€” Strong knowledge of SDLC/STLC, Agile, Scrum
    β€” Proven ability to lead QA activities across functional, integration, regression, and UAT cycles
    β€” Excellent communication skills and experience working in distributed, cross-functional teams
    β€” Upper-Intermediate or higher level of English

    What will you do?

    β€” Lead end-to-end QA activities for Salesforce projects
    β€” Define test strategies, test plans, quality metrics, and entry/exit criteria
    β€” Perform hands-on functional, integration, regression, and UAT testing
    β€” Build and maintain automation frameworks using Python + Selenium
    β€” Design and execute automated regression, smoke, and integration test suites
    β€” Integrate automation into CI/CD pipelines
    β€” Validate integrations with external systems, APIs, and data flows
    β€” Drive QA best practices, defect triage, and quality governance
    β€” Mentor QA engineers and review test cases and automation code
    β€” Continuously improve testing processes using metrics and dashboard

    As a plus:

    β€” Experience with Salesforce Einstein / CRM Analytics
    β€” Exposure to ETL, data migration, and data validation testing
    β€” Background in large enterprise or regulated environments
    β€” Passion for clean automation code, testability, and quality culture

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  • Β· 0 views Β· 0 applications Β· 7m

    QA Automation Lead (C# + Selenium)

    Full Remote Β· EU Β· 10 years of experience Β· English - B2
    Impressit is looking for a QA Automation Lead to take ownership of end-to-end testing delivery for a complex Salesforce-based portfolio within the energy and trading domain. This role combines hands-on automation expertise with team and portfolio...

    Impressit is looking for a QA Automation Lead to take ownership of end-to-end testing delivery for a complex Salesforce-based portfolio within the energy and trading domain.
    This role combines hands-on automation expertise with team and portfolio leadership in a high-visibility, long-term program.

    Important: Must be located in Spain / Portugal.

    What do we expect?

    β€” Bachelor’s degree in Computer Science or equivalent
    β€” 12+ years of experience in QA, including significant experience as a QA Lead
    β€” Strong hands-on expertise in C# + Selenium with BDD (SpecFlow)
    β€” Experience with API automation and Selenium Grid
    β€” Proven ability to define and apply test metrics and quality measurements
    β€” Strong understanding of Agile testing practices and test automation accelerators
    β€” Experience managing and mentoring QA teams (10–12 people)
    β€” Ability to work independently with minimal supervision
    β€” Excellent stakeholder management and communication skills
    β€” Upper-Intermediate or higher level of English

    What will you do?

    β€” Own end-to-end testing delivery across multiple programs and demands
    β€” Manage QA staffing, onboarding, goals, appraisals, and development plans
    β€” Lead automation strategy and execution for medium to large-scale programs
    β€” Work closely with Architects, Scrum teams, and stakeholders to ensure testability
    β€” Design, evolve, and govern automation frameworks
    β€” Drive CI/CD enablement and continuous testing practices
    β€” Review functional and technical designs and provide quality feedback
    β€” Mentor junior team members and document QA best practices
    β€” Develop proofs of concept for new QA automation tools and approaches
    β€” Define and drive the QA roadmap in collaboration with Portfolio and IT managers

    As a plus:

    β€” Strong leadership presence and ability to drive change through influence
    β€” Flexibility to collaborate across UK and US time zones
    β€” Experience in large enterprise, portfolio-based delivery environments

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  • Β· 0 views Β· 0 applications Β· 7m

    Middle HR People partner

    Office Work Β· Cyprus Β· Product Β· 1 year of experience Β· English - B1
    Pine Software Technology Ltd is a software company specializing in trading technology solutions for regulated brokers and trading firms. The company provides Software-as-a-Service (SaaS) products designed to support electronic trading, brokerage...

    Pine Software Technology Ltd is a software company specializing in trading technology solutions for regulated brokers and trading firms. The company provides Software-as-a-Service (SaaS) products designed to support electronic trading, brokerage operations, risk management, and financial data analysis.

     

    As a Middle HR People partner, you will be responsible for shaping a positive employee experience, supporting core HR processes, and building strong partnerships with teams and managers. You will drive engagement initiatives, ensure smooth HR operations, and act as a trusted point of contact for people-related topics across the organization.

    Responsibilities:

    • Conduct onboarding for new hires
    • Provide consultations to employees on HR policies, procedures, and processes upon request
    • Participate in the full cycle of HR processes and operational tasks
    • Hold 1:1 meetings with specialists
    • Support the organization and maintenance of HR documentation
    • Administer the HRIS
    • Take part in employee engagement activities (employee greetings, recognition programs, assistance with organizing corporate events and team buildings)
    • Support office operations (communication with administrative services)

       

    Requirements:

    • At least 1 year of experience in HR; experience in IT companies will be an advantage
    • Experience working in a team and strong people skills (ability to monitor team morale and sentiment)
    • Experience working with Google Sheets/Excel and Google Docs/Word 
    • Excellent verbal and written communication skills for effective collaboration with teams

       

    Must-have:

    • Experience working in a team and strong people skills
    • Excellent verbal and written communication skills for effective collaboration with teams
    • Ukrainian β€” fluent
    • English β€” B1 level or higher

       

    What do we expect from you in the first 90 Days?

    • Get acquainted and establish communication with all team members
    • Learn HR processes, policies, and the HRIS
    • Organize at least one team-wide team-building activity
       

      Please note: this position requires you to be physically located in Cyprus and able to attend the office in Larnaka.
       

     

    Company offers

    ‍

    • Care from Day One – medical insurance immediately upon starting work, including dental care, massage and professional psychological support because your well-being matters
    • Work-Life Balance – 25 days of paid vacation + 30 days of sick leave, so you can recover without unnecessary stress
    • Investment in your energy – partial reimbursement for any sports  activities that empowers you.
    • Growth – partial coverage for English or Ukrainian language courses + a fixed budget for professional development. Choose what suits you best!
    • Knowledge Library – books in the office and access to the Kuka online library to learn, grow, and find inspiration.
    • Island Relaxation 14 days a year – enjoy a getaway at the corporate villa in Cyprus.
    • Modern Office in Larnaca – a stylish space for inspiration: open areas, cozy lounges, and functional meeting rooms – all for your comfort.

    ‍

    Join the Pine Software team, where your talents and aspirations will be recognized! We offer a dynamic work environment, opportunities for professional growth, and support at every step of your career path. Start your journey to success with usβ€”apply today and take the first step towards your bright future!

    Pine Software is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences. Please note, that only shortlisted candidates will be contacted. Thank you for considering Pine as your next career move!

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  • Β· 2 views Β· 0 applications Β· 13m

    Product Design Intern (UI/UX Focus)

    Full Remote Β· Worldwide Β· Product Β· English - B1
    About us: We are a growing software development company focused on delivering high-quality digital products for clients from different industries. We strive to design user-friendly and visually appealing solutions that combine strong aesthetics with real...

    About us:

    We are a growing software development company focused on delivering high-quality digital products for clients from different industries. We strive to design user-friendly and visually appealing solutions that combine strong aesthetics with real business impact.

    Responsibilities:

    • Assist the UI/UX team in designing interfaces for web and mobile platforms.
    • Create wireframes, user journeys, prototypes, and polished visual concepts to effectively present design ideas.
    • Collaborate with product managers and developers to ensure smooth implementation of design decisions.
    • Participate in user research and usability testing to improve product experience.
    • Help maintain and refine the company’s design system and visual guidelines.
    • Explore and apply modern UI/UX tools, trends, and best practices.

    Requirements:

    • Foundational knowledge of UI/UX design gained through internships, freelance work, or academic projects.
    • Portfolio showcasing relevant design projects (educational or personal projects are acceptable).
    • Experience with tools such as Figma, Adobe XD, Sketch, or similar software.
    • Understanding of user-centered design concepts and responsive layouts.
    • Strong attention to detail and willingness to take initiative.
    • Good teamwork and communication skills.
    • Basic knowledge of HTML/CSS will be considered an advantage.
    • Motivation to develop professionally in a dynamic environment.

    What we offer:

    • Mentorship and collaboration with experienced UI/UX professionals.
    • Hands-on involvement in real client projects.
    • Remote work option.
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  • Β· 1 view Β· 1 application Β· 13m

    AI Developer / AI Engineer

    Full Remote Β· Worldwide Β· Product Β· 2 years of experience Β· English - B2
    Company: Native (voice AI, live avatar AI, and sovereign supercomputer architecture) Employment type: Full-time Start date: April 2026 Experience level: Middle, Senior About the project: We're developing cutting-edge products in: Voice AI systems Live...

    Company: Native (voice AI, live avatar AI, and sovereign supercomputer architecture)
    Employment type: Full-time
    Start date: April 2026
    Experience level: Middle, Senior
    About the project:
    We're developing cutting-edge products in:
    Voice AI systems
    Live avatar AI technology
    Sovereign supercomputer architecture
    We're looking for:
    AI developers and engineers with proven experience in AI systems development and strong coding skills to join our growing team.
    Requirements:
    Hands-on experience with AI systems (specify which systems in your application)
    Proficiency in relevant programming languages (please specify your tech stack)
    Portfolio or examples of previous AI projects
    Ability to start in April 2026
    Please include:
    Your experience with specific AI systems
    Programming languages and frameworks you work with
    Examples of relevant projects
    Timeline:
    Application review: February-March 2026
    Position start date: April 2026

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  • Β· 1 view Β· 0 applications Β· 19m

    HR Specialist (Headway Inc)

    Hybrid Remote Β· Ukraine Β· Product Β· 3 years of experience Β· English - B2
    Headway Inc is a global tech company, revolutionizing lifelong learning by creating digital products for over 150 million users worldwide. Our mission is to help people grow. We’re proud to be ranked 4th among the World’s Top EdTech Π‘ompanies by TIME...

    Headway Inc is a global tech company, revolutionizing lifelong learning by creating digital products for over 150 million users worldwide. Our mission is to help people grow. We’re proud to be ranked 4th among the World’s Top EdTech Π‘ompanies by TIME magazine. We believe lifelong learning should be accessible, personalized, and impactful to each individual. That’s how we change the world and why we bring together exceptional minds.

     

    The core of our achievements is our team. We believe in people and shared values SELECT. That’s why we’re looking for a HR Specialist who will help Headway Inc teams thrive long-term through effective HR processes, talent development, and a healthy, human-oriented environment.

     

    The product and team you will be working with:

    You’ll work with the HR team in close partnership with People Operations β€” a team focused on enabling business goals through manager development, stronger cross-team collaboration, and building a mature people management system. We support stable performance, high engagement, and a strong employee experience.

     

    Your mission:

    To ensure long-term, successful collaboration between employees and Headway Inc by supporting effective HR processes, talent development, and a healthy, human-oriented work environment.

     

    Why this is exciting:

    • The business clearly understands and values the strategic importance of HR.
    • Direct impact on business performance, team health, culture, and development.
    • Freedom and responsibility β€” with ownership over meaningful initiatives.
    • High level of engagement and genuine care within the team (People Operations in particular and Headway Inc overall).
    • A wide range of tools and opportunities to use them (with budgets and full support to try new approaches).
    • A people-oriented culture where relationships, clarity, and trust matter.

     

    What will you do:

    • Manage the full employee lifecycle within the Headway product team: onboarding β†’ development β†’ performance β†’ offboarding.
    • Build a healthy team environment, run 1:1s, and stay connected with teammates.
    • Support performance cycles: work with low-performance cases, support PDP creation, and help teammates grow.
    • Advise leaders on people-related topics and help managers work effectively with their teams.
    • Work closely with the Middle Managers to strengthen team autonomy and development.
    • Foster individual contributors growth, engagement, and effectiveness to drive sustainable team performance and business impact.
    • Strengthen engagement and a culture of collaboration within the Headway Inc.

     

    What do you need to join us:

    • 3+ years of HR experience (product IT is a plus, but other backgrounds are also welcome).
    • Hands-on experience across the full employee lifecycle.
    • Experience supporting managers β€” and the ability to challenge them when needed.
    • A structured, strategic approach to working with people and teams.
    • A problem-solving mindset and ability to find simple, practical solutions.
    • Ownership, attention to detail, and genuine care.
    • English β€” Upper Intermediate.
    • Alignment with the values of our team (SELECT).

     

    What do we offer:

    • Work within an ambitious team on a socially impactful education product.
    • An office with a reliable shelter, generators, satellite internet, and other amenities.
    • Access to our corporate knowledge base and professional communities.
    • Personal development plan.
    • Compensation for English language learning, external training, and courses.
    • Medical insurance and full sick leave compensation.
    • Company doctor and massage in the office.
    • Sports activities: running, yoga, boxing, and more.
    • Corporate holidays: we go on a week-paid holiday to rest and recharge twice a year.
    • Supporting initiatives that help Ukraine. Find out more about our projects here.

     

    Working schedule:

    This is a full-time position based in Kyiv with a hybrid setup. We stay flexible, but for this role our focus is on working from the office most of the time β€” it helps to stay close to context, and many of the team members are based in Kyiv.

     

    Are you interested?

    Send your CV!

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  • Β· 380 views Β· 60 applications Β· 24m

    Automation QA Engineer

    Full Remote Β· Countries of Europe or Ukraine Β· 5 years of experience Β· English - B2
    Our client is the leader in the Early Childhood Education (ECE) sector, providing the most widely used developmental assessment and curriculum system in the US. Their Software Engineering team is responsible for building out SaaS solutions used by...

    Our client is the leader in the Early Childhood Education (ECE) sector, providing the most widely used developmental assessment and curriculum system in the US. Their Software Engineering team is responsible for building out SaaS solutions used by educational organizations across the globe. The team works on a wide variety of projects, solving existing problems and enabling new business objectives. 
     
    As an Automation QA Engineer, you will play a crucial role in ensuring the quality and reliability of our applications. We are looking for somebody, who will be working with Unity tooling for regression automation and conducting manual testing. If you thrive in fast-paced environments, and like working on software that supports millions of daily users, then this opportunity is exactly what you’ve been looking for! Join the dynamic and innovative team and contribute to delivering high-quality web applications that exceed our customers’ expectations. You’ll have the opportunity to work on exciting projects and influence the improvement of our testing processes using cutting-edge automation technologies.
     
    As an Automation QA Engineer, you will: 

    • Manage the entire testing lifecycle, including, test case creation, automation and manual testing;
    • Validate changes to product by developing, executing, and maintaining automated tests;
    • Perform manual and automated regression testing to help certify releases;
    • Find, isolate, document, and track bugs through resolution;
    • Actively participate in refining, planning, stand-ups, retrospectives, and reviews;
    • Conducting accessibility testing to ensure the system works for everyone.

     

    Requirements: 

    • 5+ years of experience as an Automation QA Engineer, testing both web and mobile (ios and android) applications;
    • Experience with Playwright, JavaScript, TypeScript, WebdriverIO, Browserstack, Postman, Jenkins and GCP; 
    • Solid experience with Unity Game Testing (preferred)
    • Strong problem-solving and debugging skills with meticulous attention to detail;
    • Excellent communication and interpersonal skills, with the ability to work effectively in a collaborative team environment;
    • Proven ability to work independently, take ownership of projects, and deliver high-quality results on time;
    • At least Upper-intermediate level of English (B2 or higher).

     

    We offer: 

    • Competitive market salary;
    • Fully remote work;
    • Convenient and somewhat flexible work hours (you will have to work until 20:00 Kyiv time GMT+3, or 1 pm EST);
    • 28 days of paid unbillable time per calendar year;
    • Working on a very socially valuable product, alongside a highly professional, US-based, international team;
    • Interesting challenges and the ability to grow and learn. 
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  • Β· 10 views Β· 4 applications Β· 27m

    Data Engineer (Python, SQL, Dagster, Pandas)

    Part-time Β· Full Remote Β· Worldwide Β· 4 years of experience Β· English - C1
    Company: German E-Commerce BI Solutions Provider Engagement: Part-time to start, with clear expansion potential About Us We are a German-based provider of Business Intelligence solutions for the e-commerce sector. Our mission is to enable data-driven...

    Company: German E-Commerce BI Solutions Provider
    Engagement: Part-time to start, with clear expansion potential

     

    About Us

    We are a German-based provider of Business Intelligence solutions for the e-commerce sector. Our mission is to enable data-driven decision-making for online businesses through scalable data architectures, robust analytics pipelines, and actionable insights.

    To strengthen our data team, we are looking for a hands-on Data Engineer who enjoys building reliable data pipelines and working at the intersection of engineering and analytics.
     

    Your Role

    As a Data Engineer, you will design, build, and maintain scalable data pipelines and data models that power our BI and analytics solutions for e-commerce clients. You will work closely with analytics, product, and business stakeholders to ensure high data quality and availability.

    This role starts as a part-time engagement with strong potential to grow into a larger scope as the collaboration evolves.
     

    Responsibilities

    • Design, develop, and maintain robust data pipelines using Python
    • Transform and process data using Pandas DataFrames
    • Write and optimize complex SQL queries (SQL proficiency is a core requirement)
    • Build and maintain data workflows using orchestration tools (e.g., Dagster or similar)
    • Work with cloud data warehouses (e.g., Amazon Redshift or similar technologies)
    • Ensure data quality, reliability, and performance across pipelines
    • Collaborate with BI and analytics teams to translate business requirements into technical solutions
    • Continuously improve data architecture and engineering best practices
       

    Must-Have Qualifications

    • Minimum 4 years of professional experience with Python, including extensive hands-on experience with Pandas
    • Strong, production-level SQL skills (natural prerequisite for the role)
    • Solid understanding of data modeling and ETL/ELT processes
    • Experience building and maintaining data pipelines in a professional environment
    • Ability to work independently in a part-time setup and take ownership of deliverables
       

    Nice-to-Have

    • Experience with Amazon Redshift
    • Experience with Dagster
    • Experience with other SQL dialects beyond Redshift
    • Experience with orchestration tools such as Airflow or similar
    • Background in e-commerce, BI, or analytics-driven environments
    • Familiarity with cloud-based data architectures
       

    What We Offer

    • Flexible part-time engagement with scalability toward a larger role
    • Remote setup
    • High impact in a growing e-commerce BI environment
    • Opportunity to shape and improve modern data architecture
    • Collaborative, pragmatic, and engineering-focused culture
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  • Β· 10 views Β· 2 applications Β· 27m

    Long-term Midlevel Full Stack Developer (Django, React, TypeScript) to $3500

    Ukraine Β· Product Β· 3 years of experience Β· English - C1
    Description We are looking for a long-term Midlevel Full Stack Developer to help build and scale our modern SaaS platform used by international customers. You will develop backend services using Django and Django Rest Framework and build responsive...

    Description

    We are looking for a long-term Midlevel Full Stack Developer to help build and scale our modern SaaS platform used by international customers.

    You will develop backend services using Django and Django Rest Framework and build responsive frontend applications with React.js and TypeScript. You will work across the stack, take ownership of features, and collaborate closely with product and design.

     

    Responsibilities

    • Build and maintain REST APIs with Django and Django Rest Framework
    • Develop frontend features using React.js, TypeScript, and Redux Toolkit
    • Create clean UI components with Material UI
    • Participate in code reviews and contribute to architecture decisions
    • Participate in our SCRUM process with retrospectives, plannings and daily dev stand-ups
    • Communication with other developers, product owner, and designer

     

    Requirements

    • 3 to 5 years of full stack development experience
    • Strong skills in React.js and TypeScript
    • Solid experience with Django and PostgreSQL
    • Experience with Redux Toolkit and REST APIs
    • English level C1 or higher

     

    What We Offer

    • An international team in our product company with people from Ukraine, Brazil, India, and Germany
    • Work on a scalable SaaS product with an international customer base
    • Modern tech stack and clean architecture
    • Collaborative and pragmatic team culture
    • Opportunity to take ownership and influence product direction
    • Flexible working model: Freelancing or Fulltime employment possible
    • Being a long-time member of our team (not only for a short project)

     

    If you enjoy building scalable systems and clean user interfaces in a collaborative environment, we would love to hear from you.

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  • Β· 2 views Β· 1 application Β· 29m

    Financial Operations Specialist

    Full Remote Β· Worldwide Β· 2 years of experience Β· English - B2
    Responsibilities Conducting and controlling daily financial transactions: payments to suppliers, partners, freelancers, and employees; Managing payment systems, banks, e-wallets, and corporate cards; Consolidation and control of expenses by projects and...

    Responsibilities

    • Conducting and controlling daily financial transactions: payments to suppliers, partners, freelancers, and employees;
    • Managing payment systems, banks, e-wallets, and corporate cards;
    • Consolidation and control of expenses by projects and departments;
    • Monitoring compliance with limits and budgets;
    • Preparing weekly and monthly reports on expenses, income, profit, and liabilities;
    • Working with internal spreadsheets and BI systems to automate reporting;
    • Maintaining registers of contracts, payments, statements, and invoices;
    • Reconciling data with accounting, the bank, and partners;
    • Monitoring budget execution and forecasting cash gaps;
    • Participating in budget planning and fund allocation;
    • Optimizing payment processes and searching for more favorable conditions;
    • Analyzing the financial efficiency of campaigns and projects.


    Requirements

    • At least 2 years of experience with financial operations, accounting, or payments;
    • Understanding of the fundamentals of financial management, budgeting, and reporting;
    • Advanced knowledge of Excel / Google Sheets and experience working with CRM / ERP / BI systems;
    • Attention to detail, strong organizational skills, and responsibility;
    • Ability to work in a multitasking environment and meet deadlines;
    • Will be a plus: Experience in IT, Digital, Affiliate Marketing, or traffic arbitrage;
    • Will be a plus: Knowledge of tax legislation in Ukraine / the EU / Poland.
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  • Β· 36 views Β· 3 applications Β· 36m

    Call Queue Coordinator

    Full Remote Β· Ukraine Β· Product Β· 1 year of experience Β· English - C1
    Title: Call Queue Coordinator Reports to: Manager, Service Management Type: Full-Time Contract Working hours: 8 AM - 5 PM EST Atlas Technica's mission is to shoulder IT management, user support, and cybersecurity for our clients, who are hedge funds and...

    Title: Call Queue Coordinator
    Reports to: Manager, Service Management
    Type: Full-Time Contract
    Working hours: 8 AM - 5 PM EST

     

    Atlas Technica's mission is to shoulder IT management, user support, and cybersecurity for our clients, who are hedge funds and other investment firms. Founded in 2016, we have grown year over year through our uncompromising focus on service.

    We value ownership, execution, growth, intelligence, and camaraderie. We are looking for people who share our Core Values, thrive, and contribute to this environment while putting the customer first. At Atlas Technica, we offer a competitive salary, comprehensive benefits, and great perks to our global Team. We strive to maintain a professional yet friendly environment while promoting professional and career development for our Team Members. Join Atlas Technica now!

     

    We seek a Call Queue Coordinator to join Atlas Technica’s rapidly growing organization. This operations-focused role offers excellent career development opportunities for a candidate who thrives in fast-paced, data-driven environments.

    You will collaborate across the Service department to provide real-time oversight of the engineer call queue while supporting operational analysis, documentation, and continuous improvement of SLA performance.

     

    Responsibilities:

     

    Call Queue Oversight (Core Function – ~60%)

    • Monitor daily call queue performance for coverage, volume, and adherence.
    • Ensure engineers log in/out of the queue on time and follow SOPs.
    • Resolve real-time conflicts related to breaks, PTO, or emergencies.
    • Forecast call volume trends by time of day and day of week; make staffing recommendations.
    • Generate reports and dashboards (wait times, handle times, abandonment rates, SLA compliance).
    • Serve as escalation point for real-time call handling or queue technical issues.
    • Maintain accountability tracking for attendance, missed calls, and queue compliance.
    • Provide weekly reporting and recommendations to leadership.

       

       

      Service Management Support (Supplemental Function – ~40%)

    • Assist Service Management team with trend analysis in ConnectWise Manage and Power BI (e.g., ticket volume patterns, SLA breaches, or recurring client issues).
    • Support internal initiatives such as process documentation, SOP updates, and project tracking in Monday.com and Confluence.
    • Help collect and organize Root Cause Analysis (RCA) and Major Incident follow-up data for leadership review.
    • Partner with Resource Coordination and Support Managers to align call queue staffing with ticket demand and SLA targets.
    • Participate in service improvement meetings and help document follow-up actions.
    • Identify and flag recurring issues, process gaps, or training opportunities to Service Management leadership.

       

    Qualifications

    • Strong knowledge of ConnectWise Manage and 1Stream (or similar call routing system).
    • Familiarity with call center metrics such as SLA attainment, ASA (Average Speed of Answer), abandonment rate, and staffing adherence.
    • Experience with contact center or ITSM tools (e.g., BVOIP, 3CX, RingCentral, ServiceNow).
    • Excellent communication and escalation skills; calm under pressure.
    • Organizational and conflict-resolution skills, with strong attention to detail.
    • Working knowledge of ITIL concepts (incident, service level management, continual improvement) and how they apply to MSP operations.

     

    Desirable Qualities

    • Experience in an MSP environment supporting real-time service operations and dispatch.
    • Familiarity with Power BI or similar analytics/reporting tools.
    • Comfortable partnering cross-functionally with Resource Coordination and Support Managers to align real-time staffing with ticket demand.
    • Exposure to the financial services client environment and white-glove service expectations is a plus.

     

     

    Atlas Technica is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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  • Β· 22 views Β· 3 applications Β· 36m

    Sales Administrator

    Full Remote Β· Ukraine Β· Product Β· 1 year of experience Β· English - C1
    Position Name: Sales Admin Reports to: Global Head of Sales Location: Fully Remote Status: Full-Time Schedule Offered: 9 AM - 6 PM EST We value ownership, execution, growth, intelligence, and camaraderie. We are looking for people who share our Core...

    Position Name: Sales Admin

    Reports to: Global Head of Sales

    Location: Fully Remote

    Status: Full-Time

    Schedule Offered: 9 AM - 6 PM EST

     

    We value ownership, execution, growth, intelligence, and camaraderie. We are looking for people who share our Core Values, thrive, and contribute to this environment while putting the customer first. At Atlas Technica, we offer a competitive salary, comprehensive benefits, and great perks to our global Team. We strive to maintain a professional yet friendly environment while promoting professional and career development for our Team Members. Join Atlas Technica now!

     

    We are seeking a highly organized and detail-oriented Sales Administrator to join our dynamic sales team. The Sales Administrator will play a vital role in supporting the sales department and ensuring its smooth operation. This individual will be responsible for various administrative tasks, maintaining accurate sales records, coordinating sales activities, and providing exceptional customer service. The ideal candidate should possess excellent communication skills, be proficient in administrative duties, and have a strong understanding of sales processes.

     

    Responsibilities:

    • Assist the sales team in managing daily operations and administrative tasks to enhance their efficiency and productivity.
    • Maintain and update sales records, including customer information, sales orders, and contracts, in a timely and accurate manner.
    • Prepare and process sales-related documents, such as invoices, purchase orders, and sales reports.
    • Coordinate with internal departments, such as finance and logistics, to ensure smooth order fulfillment and delivery.
    • Respond promptly to customer inquiries, providing product information, pricing details, and order status updates.
    • Collaborate with the sales team to prepare sales presentations, proposals, and quotations for potential customers.
    • Manage and organize sales-related documentation, such as sales collateral, brochures, and promotional materials.
    • Assist in the coordination of sales events, including trade shows, conferences, and client meetings.
    • Maintain a comprehensive understanding of the company's products and services to effectively address customer inquiries and provide accurate information.
    • Support the sales team in monitoring sales targets, tracking sales activities, and preparing sales performance reports.
    • Conduct market research and competitor analysis to identify sales opportunities and provide valuable insights to the sales team.
    • Continuously update and maintain customer databases to ensure accurate and up-to-date information.
    • Collaborate with the marketing team to develop and execute sales campaigns and promotional activities.

     

    Qualifications:

    • High school diploma or equivalent qualification; bachelor's degree in business administration or related field is a plus.
    • Proven experience in an administrative role, preferably in a sales or customer service environment.
    • Strong organizational skills with the ability to prioritize tasks and meet deadlines.
    • Excellent verbal and written communication skills.

     

    Atlas Technica is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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  • Β· 177 views Β· 1 application Β· 36m

    Junior Accountant

    Full Remote Β· Ukraine Β· Product Β· 0.5 years of experience Β· English - C1
    Position Name: Jr. Accountant Reports to: Sr. Accountant Working hours: 3 PM - 12 AM Kyiv time Atlas Technica's mission is to shoulder IT management, user support, and cybersecurity for our clients, who are hedge funds and other investment firms....

    Position Name: Jr. Accountant
    Reports to: Sr. Accountant
    Working hours: 3 PM - 12 AM Kyiv time

     

    Atlas Technica's mission is to shoulder IT management, user support, and cybersecurity for our clients, who are hedge funds and other investment firms. Founded in 2016, we have grown 100% year over year through our uncompromising focus on service.

    We value ownership, execution, growth, intelligence, and camaraderie. We are looking for people who share our Core Values, thrive, and contribute to this environment while putting the customer first. At Atlas Technica, we offer a competitive salary, comprehensive benefits, and great perks to our global Team. We strive to maintain a professional yet friendly environment while promoting professional and career development for our Team Members. Join Atlas Technica now!

    The Jr. Accounting Specialist position is a key member of the Finance team reporting to the Senior Accounting Specialist. The essential functions of this role include supporting monthly and annual reporting processes, performing routine controller tasks, assisting with regulatory filings and audits, and contributing to accurate financial operations through collaboration and data analysis.

     

    Position responsibilities:

    • Assist in preparing journal entries and maintaining general ledger accounts in accordance with accounting standards and internal policies
    • Support the month-end and year-end close processes, ensuring timely and accurate financial reporting
    • Prepare and analyze financial reports, including balance sheets, income statements, and cash flow statements
    • Contribute to the preparation and review of consolidated financial statements, ensuring accuracy and compliance with applicable accounting standards (e.g. US GAAP)
    • Perform routine controller functions, including account reconciliations, variance analysis, and internal controls monitoring
    • Support Accounts Payable (AP) processes, including invoice review, coordination with vendors and internal teams to ensure timely payments
    • Assist with regulatory compliance and filings, including state and international tax filings, transfer pricing documentation, and statutory reporting requirements
    • Support internal and external audits by preparing schedules, responding to auditor inquiries, and ensuring timely delivery of requested documentation
    • Assist in the budgeting and forecasting process, including data collection, variance tracking, and preparation of supporting schedules
    • Utilize Excel and other tools to manage, analyze, and visualize financial data (e.g., pivot tables, VLOOKUP, advanced formulas)
    • Collaborate cross-functionally with finance, tax, and operations teams to support business initiatives and reporting needs
    • Perform other tasks and duties as assigned by the manager

       

    Requirements:

    • Bachelor's degree in Finance, Accounting, or Business Management required
    • Experience and technical proficiency with NetSuite is considered an asset
    • 1-3 years of related work experience
    • Excellent written and oral communication skills, clear and precise in communication
    • Strong attention to detail
    • Proficient in MS Office, particularly Excel, Outlook, and Word

       

    Desirable Qualities:

    • Responsible, detail-oriented, team player

     

    Atlas Technica is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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  • Β· 160 views Β· 8 applications Β· 36m

    Information Security Analyst

    Full Remote Β· Ukraine Β· Product Β· 2 years of experience Β· English - B2
    Position Name: Information Security Analyst Reports to: Chief Information Security Officer Location/Type: Remote (UA Candidates only) Atlas Technica's mission is to shoulder IT management, user support, and cybersecurity for our clients, who are hedge...

    Position Name: Information Security Analyst
    Reports to: Chief Information Security Officer
    Location/Type: Remote (UA Candidates only)

     

    Atlas Technica's mission is to shoulder IT management, user support, and cybersecurity for our clients, who are hedge funds and other investment firms. Founded in 2016, we have grown year over year through our uncompromising focus on service.

    We value ownership, execution, growth, intelligence, and camaraderie. We are looking for people who share our Core Values, thrive, and contribute to this environment while putting the customer first. At Atlas Technica, we offer a competitive salary, comprehensive benefits, and great perks to our global Team. We strive to maintain a professional yet friendly environment while promoting professional and career development for our Team Members. Join Atlas Technica now!

    We seek a skilled Information Security Analyst to join our rapidly growing organization. This is a highly technical role providing excellent career development opportunities for the successful candidate. You will be work closely with the Chief Information Security Officer (CISO) and various teams to maintain and improve the security posture of Atlas and its clients. As a new position, this role will evolve, providing opportunities for growth and adaptation.

     

    Responsibilities:

     

    Vulnerability Management:

    • Review vulnerability reports.
    • Research scalable solutions for vulnerability remediation.
    • Collaborate with Support/NOC to ensure remediations have minimal impact on clients and facilitate maintenance windows.
    • Work with CS/Engineering to script and automate remediations.
    • Track progress in ticketing system, including master tickets for multi-client initiatives and sub tickets for individual clients.
    • Address vulnerabilities for clients' third-party vulnerability management, including overlap with Cavelo, and apply remedies to other clients.

    Risk Management and Due Diligence:

    • Provide accurate and timely responses to Due Diligence Questionnaires (DDQs).
    • Review and analyze findings from risk assessments and penetration tests for Atlas and clients.
    • Address identified vulnerabilities and recommend remediation strategies.
    • Participate in Business Impact Analyses and tabletop exercises to enhance organizational resilience.

    Industry Benchmark Alignment and Standards Updating:

    • Start measuring alignment with Microsoft benchmarks in Intune and work on increasing the score.
    • Address vulnerabilities and issues identified in workstation builds, cloud infrastructure configurations, and security configurations.
    • Harden systems to enhance security across workstations, cloud infrastructure, and security configurations.

    SOC 2 Maintenance and Additional Security Tasks:

    • Perform test restores.
    • Conduct reviews of our KnowBe4 phishing tests and training.
    • Review SIEM logs.
    • Assist in addressing cybersecurity incidents.
    • Work with NOC and outsourced SOC on remediation runbooks.
    • Perform additional tasks as assigned to support the security team and organization.

       

    Requirements:

    β€’ Strong understanding of cybersecurity principles and practices.
    β€’ Experience with vulnerability management and remediation.
    β€’ Familiarity with Microsoft Intune and security benchmarks.
    β€’ Excellent analytical and problem-solving skills.
    β€’ Ability to work collaboratively with cross-functional teams.
    β€’ Strong communication skills, both written and verbal.
    β€’ Strong ability to work independently.
    β€’ Experience with security tools (SIEM, IDS/IPS, vulnerability scanners).
    β€’ Experience with RMM/SOAR and other automation platforms.
    β€’ Experience scripting.
    β€’ Experience writing runbooks.

     

    Desirable Qualities:

    β€’ Experience working in an MSP environment (preferred, but not required).
    β€’ Relevant certifications (AZ-500, SC-900, SC-300, CompTIA Security+, etc.)

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