Jobs at Djinni

On behalf of our client, a leading FinTech company that manages Virtual Asset Service Providers (VASPs) and Operating across Asia, Europe, and Canada, We are hiring an experienced  Head of Risk  to join their senior leadership team.

The Role

The Head of Risk is a pivotal leadership role responsible for safeguarding Paythex's global operations across multiple jurisdictions, payment channels, and financial ecosystems. You will lead the Risk Team in managing fraud, chargebacks, payment compliance, and operational risk while driving efficiency and revenue optimization through deep data analytics and automation.

This position is ideal for professionals who want to work in real payments  — diving into the complexities of multi-MID architectures, cascading logics, acquirer performance, and cross-border risk mitigation.

Your Future Challenges

• Optimize payment flows — Analyze throughput, test new markets, and fine-tune cascades to improve global conversion rates.
• Manage acquiring networks — Work directly with international banks and PSPs to configure and launch MIDs.
• Master chargeback mechanics— Analyze disputes, friendly fraud patterns, and initiate alert/representation services.
• Automate and innovate— Design processes that enhance payment infrastructure efficiency and transparency.
• Make an impact — Every decision you make can add thousands of dollars to company revenue through better approval ratios and lower fees.

 Your Responsibilities   

 1. Risk Management & Governance

• Design, implement, and oversee Paythex's Risk Management Framework in collaboration with the CRO.
• Conduct periodic enterprise risk assessments covering operational, financial, legal, and compliance dimensions.
• Develop internal governance and escalation protocols for emerging risks and regulatory requirements.
• Ensure compliance with international financial standards, VASP obligations, and PSP regulations.

2. Fraud Prevention & Chargeback Management

• Build and maintain advanced fraud detection rules in anti-fraud systems.
• Manage chargeback alerts (Ethoca, Verifi, etc.) and representation flows with precision.
• Oversee fraud trend analysis and risk scoring logic to proactively minimize exposure.
• Collaborate with Data and BI teams to enhance automated alerting, scoring models, and dashboards.

3. Mastercard & Visa Compliance

• Ensure full adherence to Mastercard and Visa Compliance policies.
• Track and report on Fraud-to-Sales and Chargeback-to-Sales ratios to prevent merchant monitoring program violations.
• Prepare and submit remediation plans if thresholds are exceeded and manage communications with acquirers or card scheme representatives.
• Collaborate with PSPs and banks to maintain brand reputation compliance, transaction integrity, and descriptor accuracy.
• Stay current with updates to Mastercard and Visa risk programs — proactively adjusting risk rules and merchant configurations. 

4. Payment Optimization

• Monitor PSP and acquirer performance globally and adjust routing logic to improve approval rates.
• Collaborate with Finance and Tech teams to reconcile transactional data and verify processing accuracy.
• Test and integrate new payment methods to expand the company's market coverage. 

5. Leadership & Team Development

• Hire, mentor, and lead a team of risk and chargeback analysts.
• Define KPIs, conduct regular performance reviews, and provide ongoing professional training. 
• Foster a high-performance, data-driven culture that emphasizes accountability and growth. 
• Collaborate cross-functionally with Finance, Sales, and Support to maintain a unified risk strategy.

6. Reporting & Analytics

• Develop real-time dashboards with the BI team to visualize approval ratios, alerts, chargebacks, and exposure.
• Provide regular strategic reports to management outlining key risks, financial impacts, and mitigation progress.
• Identify patterns and anomalies across PSPs, brands, and affiliates, translating data into actionable strategies.

Qualification Requirements

• 3+ years  in risk management, fraud prevention, or payments analytics (Fintech experience preferred).
• Proven expertise in managing multi-PSP / multi-MID  infrastructures and chargeback processes.
• Strong analytical and quantitative skills — proficiency in Excel, Power BI tools.
• Familiarity with alert systems (Ethoca, Verifi)  and acquirer monitoring tools.
• Experience working with international PSPs and card schemes  (Visa, Mastercard, etc.).
• Excellent communication skills, capable of liaising with banks, regulators, and internal stakeholders.
• Passion for continuous learning and an investigative mindset suited to rapidly evolving fintech landscapes.
• Ability to thrive in a global team  environment with shifting priorities and tight deadlines.

We’re looking for a remote International Recruiter who knows how to find and hire top talent across borders. You’ll work with international markets, with a strong focus on Ukrainian nationals based in Europe, and help us attract the best candidates globally.

What you’ll do

• Source and hire talent across international markets in a fully remote setup
• Focus on recruiting Ukrainian nationals living in Europe and other regions
• Manage full-cycle recruitment: sourcing, interviews, offers, and onboarding
• Build strong pipelines via LinkedIn, job boards, communities, referrals, and direct search
• Partner with hiring managers remotely to define profiles and hiring priorities
• Assess candidates’ skills, motivation, and cultural fit
• Coordinate interviews across time zones and manage candidate experience
• Negotiate offers and close candidates in international markets
• Track hiring metrics and continuously improve recruitment efficiency

What we’re looking for

• 2+ years of experience in international recruitment
• Proven success hiring remotely across Europe or global markets
• Strong experience sourcing Ukrainian candidates abroad
• Advanced sourcing skills (LinkedIn, Boolean, proactive search)
• Comfortable working independently in a remote environment
• Strong communication and stakeholder management skills
• English — upper-intermediate (B2), (Ukrainian/Russian is a plus)

Nice to have

• Experience hiring for IT, sales, product, or operations roles
• Startup or fast-growing company background
• Knowledge of remote employment models and cross-border hiring basics

Playson is a B2B game provider with 13 years of experience on the market. Since 2012, we have ambitiously developed worldwide recognition in the industry. Nowadays, our main focus is on regulated European markets, and we operate in 28+ different jurisdictions. As of 2026, we are continuously working on enhancing our portfolio, encompassing best practices in order to meet the highest standards of technology, design, support and interoperability.

Due to our dynamic growth, we are looking for an experienced Support System Administrator to join our team. In this role, you will provide technical support to our employees all over the world.

Key Requirements:

• 2+ years of experience in system administration
• Experience in cloud solutions support
• Excellent communication and customer service skills
• Ability to maintain documentation and asset records
• Willingness to learn new technologies
• Experience in installation, configuration, and troubleshooting of macOS and Windows
• Knowledge of user account, group, and access management in cloud services (Google Workspace, Atlassian, GitHub, AWS)
• Basic understanding of networking technologies (DHCP, DNS, VPN, Wi-Fi, TCP/IP)
• Experience with remote access systems
• Experience working with ticketing systems
• Basic Linux skills (preferred)

• Strong verbal and written communication skills
  
  Nice to Have:
  - Experience with VPN, LDAP
  - Administration skills in Atlassian, AWS, GitHub, MDM
  - English proficiency sufficient for reading technical documentation and written communication
  - A proactive approach and clear career ambitions

  
  The importance of the role is in:

  🤝 Setting up workstations for new employees and advising them on hardware usage
  🤝 Providing remote and on-site technical support for employees
  🤝 Procuring, delivering, returning, repairing, and auditing IT equipment
  🤝 Configuring and maintaining the IT infrastructure (hardware, system software, applications)
  🤝 Managing system permissions and user accounts
  🤝 Diagnosing and resolving hardware, software, and system issues
  🤝 Preparing instructional materials and conducting employee training
  🤝 Managing software licenses
  🤝 Participating in IT projects aimed at improving user experience and implementing new technologies
  🤝 Ensuring compliance with corporate IT policies

   

  What you get in return:
  🏆We offer a competitive salary in EUR, subject to annual performance reviews

  🏆Benefit from a transparent and systematic quarterly bonus system

  🏆We offer a flexible work schedule to accommodate your needs

  🏆Choose to work remotely, providing greater flexibility and comfort

  🏆Receive comprehensive medical insurance for both you and a significant other

  🏆We provide financial support during special life events

  🏆Enjoy unlimited paid vacation leave

  🏆Take unlimited paid sick leave whenever necessary

  🏆Get reimbursement for professional courses and trainings 
  
  📌 CVs are accepted only in English.

  
  If you want to be part of our team, send us your CV! 🚀

  Looking forward to welcoming you to the iGaming world!

Junior Full-Stack Developer Required – Project "The LINK" High Social Impact Project 

Closing date for applications - Wedensday 11 February

Location: Remote Timezone: CET (Central European Time) Contract: B2B / Service Agreement Compensation: €1,300 / month (Retainer based on project milestones) Language: English (Fluent), French/Italian (A significant plus)

The Mission

InfoLine France is looking for a mission-driven Junior Developer to help build and refine The LINK—a vital information helpline assisting exiled people across France. This isn't just a coding job; you will be building tools that help people navigate life-critical situations in real-time.

The Tech & Tasks

As we are in the evolving phase of the project (Starting year 2), you will be a core part of the design and functionality. Your focus will be:

• Database Management: Creating and refining a secure database for helpline resources.
• Comms Tech Support: Maintaining and optimizing our call center technology integrations.
• App Integration: Connecting various tools (CRMs, communication apps, and web forms) to ensure a seamless workflow.
• Web Design: Refining the UI/UX for our digital interfaces to ensure they are accessible for people in transit.

The Setup

• Small & Agile: You will work in a tight-knit team of two staff members and two tech specialists (including yourself).
• Mentorship: You aren't alone. You will have a dedicated Senior Developer available twice a week for architectural guidance, code reviews, and troubleshooting.
• Impact: You have a seat at the table. We will work together to decide on the best security protocols and tool functionalities.

Continuity & Growth

• Long-term Collaboration: We are looking for a partner, not just a freelancer. This project is active and evolving; for the right candidate, we are offering a consistent collaboration through to the end of 2026. You will grow as the project grows, moving from refinement to full-scale maintenance and feature expansion.

What We Are Looking For

• Commitment: Ability to commit to the project for the 2026 calendar year.
• Communication: High-level English (imperative) for technical collaboration within an international team; French or Italian would be a major advantage also.
• Reliability: Since we work on a results-based model, we need someone who hits milestones without constant supervision.

Tech Stack: Python, JavaScript, SQL, 3CX, Wordpress, Linux

Mirko Solutions is an international IT company specializing in web and mobile development for clients in the US, Canada, EU, and Australia. We are growing rapidly and are currently looking for a Senior Automation QA Engineer (JavaScript/TypeScript) for a new international project.

About the role:

THE POSITION INVOLVES RELOCATION TO DUBAI (THE COMPANE ASSISTS WITH RELOCATION)
We’re looking for a senior Quality Assurance Automation Engineer who can build and scale a world-class automated testing strategy across our mobile app, backend infrastructure, and AI-driven features. You’ll develop robust automated test suites, enforce financial-grade reliability, and thrive in an engineering environment where AI is a daily co-pilot.

You should be excited about shaping how QA looks in a future where AI generates tests, accelerates debugging, enhances regression coverage, and augments human judgment.

In this role, you will:

🔸 Build and maintain automated test suites using PactumJS, Jest, and Zod for contract and payload validation.

🔸 Develop end-to-end mobile automation using Maestro (preferred) or Detox.

🔸 Implement contract tests across REST, GraphQL, SSE streaming, and WebSockets.

🔸 Test and validate serverless AWS flows (Lambda, DynamoDB Streams, Kinesis, EventBridge, Cognito).

🔸 Ensure correctness of stablecoin/blockchain payment flows, transaction accuracy, and edge-case failure handling.

🔸 Test real-time systems including chat, presence, streaming updates, and AI-driven interactions.

🔸 Use AI tools (Claude, Cursor, MCP agents) to generate tests, identify regressions, and accelerate debugging.

🔸 Work with engineering and product teams to establish quality standards, testability criteria, and release gates.

🔸 Integrate automated tests into CI/CD pipelines to ensure zero-regression deploys.

🔸 Contribute to a culture of AI-assisted QA excellence, exploring new tooling and automation strategies.

Qualifications:

🔸 7+ years of QA engineering experience, with a focus on automation in JavaScript/TypeScript.

🔸 Deep expertise in Jest, PactumJS, API contract testing, and TypeScript-based test suites.

🔸 Hands-on experience with mobile E2E testing (Maestro preferred; Detox acceptable).

🔸 Strong understanding of serverless architectures and event-driven testing patterns.

🔸 Experience testing financial apps, digital wallets, payments flows, or transaction engines.

🔸 Familiarity with blockchain transactions, stablecoins, or crypto payment rails (bonus).

🔸 Comfort working with AI-driven development tools — ideally already using Claude, Cursor, or AI-assisted IDEs.

🔸 Excited to push the frontier of AI-augmented QA, not just adapt to it.

🔸 Strong communication skills and a mindset focused on reliability, automation, and engineering excellence.

We offer:

🔸 Own the automation strategy for a production-grade neobank.

🔸 Work across mobile, backend, real-time systems, and AI features.

🔸 Operate in a modern, unified TypeScript ecosystem.

🔸 Shape the future of AI-driven QA engineering, where AI is not a helper — it’s a multiplier.

🔸 Tackle hard problems in fintech reliability, secure data flows, and real-time systems.

🔸 Join a remote-first, senior team that values velocity, polish, and quality.

🔸 Benefits: Discretionary Annual Bonus: Up to 20% of base salary, subject to company and individual performance 

🔸 Visa Sponsorship: Full employment visa + family visa sponsorship (spouse and children) 

🔸 Health Insurance: Gold tier plan covering employee and family with premium provider network 

🔸 Relocation Package: Flight arrangements + additional support (details can be discussed) 

🔸 Annual Leave: 30 days per year (after completing 1 year of service) 

🔸 Public Holidays: UAE public holidays (~12-15 days) 

🔸 Working Hours: 40-hour week (reduced during Ramadan per UAE law) 

🔸 End of Service Gratuity: As per UAE labor law 

🔸 Employment Terms: 6-month probation period with full benefits from day one.

What you’ll do:
• You'll be the owner of all analytical aspects of your domains
• Build and maintain reports, dashboards, and metrics, in addition to monitoring the integrity and validity of the data reported.
• Use analytical tools, data mining, and business logic to consult the product team on various day-to-day tasks.
• Analyze and optimize products and activities, take part in design and implementation, and be a key part of strategic product decisions.
• Own and manage multiple data initiatives and projects both on an on-going and an ad-hoc basis.
• Define alerts and monitor performance to improve processes efficiency
• Provide supporting data for prioritizing new features and initiatives
• Work closely with the Product, R&D, Operations and Business teams.
 

What you’ll need:
• 4+ years of experience working in a Product/Data/Business/Operations Analysis position in a high data-rich environment
• Excellent proficiency in SQL
• Excellent communication skills with the ability to deliver results of analyses clearly and effectively
• Fast learning capabilities and proven ability to multitask - working on several projects at a time.
• BSc/BA in a highly quantitative field such as mathematics, statistics, or engineering.
• Proven experience working with AI tools for analytics
• Experience in Tableau/Power BI/Looker - an advantage
• Experience in analyzing datasets via an LLM tool - an advantage
• Python/R experience - an advantage
• Passion for sports - advantage

• Project Description:

  Our team is responsible for the development, integration, and support of corporate information systems designed to help business processes run with maximum efficiency.
  
  We develop a set of software products used by 15k+ Luxoft employees. Our solutions automate a wide range of business processes, including client relationship management, contract workflows, purchasing, business travel, budget planning, invoicing, recruitment, personnel administration, and time and resource management.
  
  We are looking for an experienced Software Developer with deep knowledge of architectural approaches to software design and implementation.

   

• Responsibilities:

  Be part of an agile development team
  Participate in microservices architecture implementation
  Participate in architecture and system design reviews
  Understand the concepts of Clean Architecture and DDD
  Be able to conduct code reviews
  Have experience with the .NET 9 tech stack
  Be able to write maintainable code

   

• Mandatory Skills Description:

  - .NET 9
  - DDD
  - Clean Architecture
  - Angular 19
  - MS SQL

   

• Nice-to-Have Skills Description:

  - Advanced English
  - Azure Kubernetes Services
  - Azure DevOps (CI-CD, Docker, HELM)
  - Enterprise Architecture
  - EF Core
  - Microservices architecture
  - Elastic
  - Redis

About the role:

We’re looking for an A-player who is motivated to scaling performance marketing for apps and get involved in promoting Applica’s services.

We're looking for a person who is:

• Ambitious to scale our ads budget to +$800k/ month
• Experienced in managing and scaling large budgets for B2C subscription apps
• Able to apply UA strategies for different categories and product stages
• Curious enough to analyse and optimise our approach and processes within the UA department
• Creative, curious, and proactive - love experimenting to unlock new growth

Skills and experience:

• Track record of managing large-scale UA budgets profitably
• 4+ years of relevant experience in Media Buying or User Acquisition for apps
• Deep knowledge of attribution platforms (e.g., AppsFlyer, Singular) and ad networks
• Sharp understanding of the evolving privacy landscape (SKAN, GAID/IDFA, etc.)
• Strong creative instincts and experience guiding ad creative strategy
• Operate efficiently in Google Sheets / BI
• Strong verbal communication skills
• Upper-intermediate English proficiency (minimum B2 level)
• Prior agency experience (nice to have)

Key Tasks:

• Responsible and accountable for Paid UA accounts performance
• Build growth strategy and manage campaigns on the biggest paid advertising platforms (Meta, Google, TikTok, Apple Ads, etc.)
• Driving results against key KPIs: CPA, ROAS
• Develop data-driven strategies to test, learn, and iterate at speed
• Build KPIs, dashboards, and processes to guide performance
• Lead discussions and brainstorms of new ideas for different apps’ niches
• Collaborate with Creative production and ASO teams’ to build stand-out campaigns and growth loops
• Build relationship with clients of each assigned project
• Look for new platforms and strategies to scale acquisition

What we offer:

• Part-time and Project-based availability are considered
• Work with world-class products, including apps that rank among the top in their categories on the App Store and Google Play and App Store Awards Winners!
• Working with Tier 1 markets
• Remote work with a flexible schedule - no traditional 9-to-5 hours
• Join an international team of professionals and collaborate with product and growth experts from top apps in the industry
• A wide range of projects, including mobile apps in categories such as Meditation, Health & Fitness, Education, Entertainment, and Fintech
• Minimal bureaucracy, streamlined people management, and no unnecessary meetings
• Competitive salary tailored to your expertise and expectations

Hiring process:

⭕️ Screening Interview → ⭕️ Tech Interview → ⭕️ Top grading Interview → ⭕️ Reference Interview

We are launching a new affiliate program and are looking for a strong, strategic Head of Marketing. The main goal of this role is to build and scale the affiliate-driven growth engine from scratch — defining strategy, launching the partner ecosystem, and ensuring sustainable, profitable growth across all traffic channels (paid, organic, affiliate, influencer).
You will own the vision, structure, and performance, turning a new affiliate product into a scalable business unit.
We are to support you, provide all necessary resources, and create conditions where your experience and skills will be fully appreciated.
Join our team and reach new heights with us!

What You’ll Be Doing:

• Own marketing and growth for one core GEO on your product
• Build and scale the full marketing function from scratch: strategy, structure, processes, and teams
• Launch, develop, and scale affiliate programs from zero (strategy, terms, partners, operations)
• Manage and scale all acquisition channels: Paid Social (Meta, TikTok, etc.), Google Ads / UAC, SEO (brand, cross-brand, non-brand), ASO, Influencer & Streamer marketing, Affiliate / CPA networks
• Ensure high-quality traffic only, using BI tools to detect fraud and predict ROI
• Hire, lead, and develop cross-functional teams
• Negotiate and optimize partner deals, payout models, and commercial terms
• Build strong inbound & outbound funnels and local partnerships
• Own financial planning and P&L:
• Manage $500K+ monthly budgets
• Control channel mix and performance (ROI, CPA, ARPU, LTV)
• Analyze CJM and funnels, identify bottlenecks, and drive conversion growth

What Experience Matters to Us

• 5+ years in iGaming / gambling / betting marketing
• 3+ years in a senior leadership role  Head of Marketing / Head of Growth
• Proven experience working with all major traffic types
• Hands-on experience launching affiliate programs from scratch
• Track record of scaling acquisition through strong partner ecosystems
• Deep understanding of player quality metrics:
• FTD %, deposit depth, ARPU, LTV
• Confident managing $300K+ monthly budgets and 10K+ FTD volumes
• Strong analytical mindset, BI tools expertise, and media planning skills
• Solid understanding of unit economics, CJM, and funnel optimization
• Clear knowledge of compliance and marketing nuances in emerging gambling markets

Why you should join us:

• You will have the chance to influence the product and assemble a team that fits your vision.
• Absence of micromanagement, hierarchy, fast decision-making speed.
• Competitive salary and incentives for your contribution and result.
• Our main working schedule: 10:00 - 19:00 (UTC+2), fully remote plus coworking space payment worldwide.
• The opportunity to participate in the company's internal events: open negotiations and product meetings.
• Attending top conferences around the world.
• Perks such as paid sick leave and vacations, plus additional day off in honor of your birthday.
• Investment in both hard skills and personal skills.
   

As a team, we are constantly striving to be the best among our competitors! We offer a dynamic, forward-thinking work environment within a profitable company. We recognize that our specialists and managers are crucial to our success and are always ready to support their initiatives.

Join the best! 🚀
 

We are launching a new affiliate program and are looking for a strong, strategic CMO. The main goal of this role is to build and scale the affiliate-driven growth engine from scratch — defining strategy, launching the partner ecosystem, and ensuring sustainable, profitable growth across all traffic channels (paid, organic, affiliate, influencer).
You will own the vision, structure, and performance, turning a new affiliate product into a scalable business unit.
We are to support you, provide all necessary resources, and create conditions where your experience and skills will be fully appreciated.
Join our team and reach new heights with us!

What You’ll Be Doing:

• Own marketing and growth for one core GEO on your product
• Build and scale the full marketing function from scratch: strategy, structure, processes, and teams
• Launch, develop, and scale affiliate programs from zero (strategy, terms, partners, operations)
• Manage and scale all acquisition channels: Paid Social (Meta, TikTok, etc.), Google Ads / UAC, SEO (brand, cross-brand, non-brand), ASO, Influencer & Streamer marketing, Affiliate / CPA networks
• Ensure high-quality traffic only, using BI tools to detect fraud and predict ROI
• Hire, lead, and develop cross-functional teams
• Negotiate and optimize partner deals, payout models, and commercial terms
• Build strong inbound & outbound funnels and local partnerships
• Own financial planning and P&L:
• Manage $500K+ monthly budgets
• Control channel mix and performance (ROI, CPA, ARPU, LTV)
• Analyze CJM and funnels, identify bottlenecks, and drive conversion growth

What Experience Matters to Us

• 5+ years in iGaming / gambling / betting marketing
• 3+ years in a senior leadership role (CMO / Head of Marketing / Head of Growth)
• Proven experience working with all major traffic types
• Hands-on experience launching affiliate programs from scratch
• Track record of scaling acquisition through strong partner ecosystems
• Deep understanding of player quality metrics:
• FTD %, deposit depth, ARPU, LTV
• Confident managing $300K+ monthly budgets and 10K+ FTD volumes
• Strong analytical mindset, BI tools expertise, and media planning skills
• Solid understanding of unit economics, CJM, and funnel optimization
• Clear knowledge of compliance and marketing nuances in emerging gambling markets

Why you should join us:

• You will have the chance to influence the product and assemble a team that fits your vision.
• Absence of micromanagement, hierarchy, fast decision-making speed.
• Competitive salary and incentives for your contribution and result.
• Our main working schedule: 10:00 - 19:00 (UTC+2), fully remote plus coworking space payment worldwide.
• The opportunity to participate in the company's internal events: open negotiations and product meetings.
• Attending top conferences around the world.
• Perks such as paid sick leave and vacations, plus additional day off in honor of your birthday.
• Investment in both hard skills and personal skills.
   

As a team, we are constantly striving to be the best among our competitors! We offer a dynamic, forward-thinking work environment within a profitable company. We recognize that our specialists and managers are crucial to our success and are always ready to support their initiatives.

Join the best! 🚀
 

Job Description

Join our Chatbot team and help shape the future of AI-powered customer experience at Wix. As an AI Engineer, you’ll drive the development of intelligent, context-aware features that elevate our Customer Care Chatbot into the go-to solution for users seeking guidance throughout their Wix journey. You’ll work end to end—researching cutting-edge AI methodologies, building scalable features, and ensuring they deliver real, lasting value to millions of users.

You will:

• Design, develop, and integrate AI-driven capabilities using state-of-the-art LLM and NLP technologies
• Conduct research and experimentation to identify innovative approaches and apply advanced models to real customer-care challenges
• Own feature development from ideation to deployment—partnering with product teams, defining requirements, estimating scope, implementing solutions, and monitoring performance
• Enhance system performance, stability, and reliability to ensure a seamless, always-available service
• Collaborate in architectural and technical discussions to continually improve system design and developer experience

Requirements

• 5+ years of experience as a Server Engineer
• Proven ability in designing server solutions, API design, and handling technical discussions
• Passion for product development
• Understanding of business objectives and goals and how to transform business problems into actionable tasks
• Strong communication skills 

Nice to have

• Experience implementing and integrating gen-AI models, particularly large language models (LLMs) into production systems
• Proficiency with Large Language Models, including prompt engineering, fine-tuning, automatic evaluation and Retrieval-Augmented Generation (RAG) – an advantage

About the Team

The Chatbot team’s mission is to make the Customer Care Chatbot the principal choice for users seeking solutions during their Wix experience. We are committed to developing an AI Chatbot that leverages Wix’s knowledge and relies on contextual cues to determine the most appropriate next action to facilitate the user’s journey.

About Wix

Wix makes it possible for anyone to succeed online.

Since 2006, we’ve grown to around 5,500 employees in 22 countries, launched over 40 products, and serve over 243 million users and their visitors worldwide.

At Wix, we push you to innovate, evolve in non-traditional ways, and collaborate. We operate in small teams that work closely together at a high level.

Although we’re already industry leaders in web creation and business, our work is nowhere near done. Our goal is to become the main engine of the Internet so we can create a more open web for all.

We’re proud to be an equal opportunity company. Wix was built around the idea that everyone has the right to be successful, online. This same vision defines us as a company: creating a work environment where everyone is welcome, and anyone has the right to succeed.

Spades Partners is an iGaming holding that unites its own product and affiliate marketing teams. We operate in top Tier-1 countries as well as other promising markets.Our team consists of professionals driven by results, speed, and constant progress. We are always in the game and always striving for victory.
We have offices in Warsaw and Cyprus, while our employees also work online from anywhere in the world.
Join us to grow together with industry leaders! 

Now we are looking for a CRM Manager.

Responsibilities:

• Manage CRM campaigns in Customer.io (triggers, journeys, segmentation).
• Set up and manage bonus mechanics and bonus parameters.
• Monitor and resolve email deliverability issues, maintain domain reputation.
• Create and edit HTML email templates.
• Segment the user base and maintain CRM database health.
• Analyze CRM performance and optimize campaigns.

Requirements:

• 2+ years of experience as a CRM Manager
• Technical mind and strong problem-solving skills.
• Strong hands-on experience with Customer.io.
• Understanding of iGaming bonus mechanics.
• Experience with email deliverability and domain reputation.
• HTML/CSS skills for email layout.
• Experience with user segmentation and lifecycle CRM.
• English - B2.

What We Offer:
 

• Fast career growth with the opportunity to become a Team Lead.
• 21 paid vacation days.
• Office work in Warsaw, Cyprus or remote.
• Paid sick leave.
• The opportunity to work with a team of true professionals.

Looking for a media buyer who actually knows how to run Facebook traffic the hard way.

You should already be comfortable with:
— AdsPower (or similar anti-detect browsers)
— Residential/mobile proxies
— Account farming & warming
— Full PZRD preparation
— Managing multiple BMs and ad accounts
— Daily campaign monitoring and optimization
— Keeping CPC tight while pushing volume

We run lead gen campaigns in FR, BE, DE markets. You'll handle everything from account setup to live optimization.

This is remote, ongoing work. Need someone who's self-sufficient, fast to react, and knows what to do when things break (because they will).

Drop me a message with what you've run and how you work. No generic applications.

We are looking for an experienced Team Leader to manage and develop a Technical Support (L1/L2) team. In this role, you will be responsible for daily operations, performance management, quality assurance, and people leadership while ensuring SLAs, KPIs, and client expectations are consistently met.
You will serve as the primary operational point of contact for agents, QA, Operations, and clients, providing guidance on technical escalations, coaching team members, and driving continuous improvement across processes and service delivery.
This role combines people management, technical oversight, and operational ownership.

Requirements:

✔️Previous experience as a Team Leader / Supervisor in Technical Support or Service Desk environments
✔️Strong understanding of L1/L2 technical support workflows
✔️Solid knowledge of Windows environments and basic networking concepts
✔️Ability to guide agents with MS SQL user-level checks and troubleshooting logic
✔️Experience managing KPIs, SLAs, AHT, QA scores, and team performance
✔️Confident written and spoken English
✔️Strong leadership, coaching, and feedback skills
✔️Structured, reliable, and ownership-driven working style
✔️Solution-oriented mindset with strong decision-making abilities
✔️Excellent communication and stakeholder management skills

Responsibilities:

➖Lead and manage a team of L1/L2 Technical Support Specialists
➖Ensure daily operational performance meets SLAs and KPIs
➖Monitor queues, workloads, and staffing to maintain service levels
➖Support agents with technical escalations and complex customer cases
➖Conduct regular 1:1s, performance reviews, and coaching sessions
➖Collaborate with QA on quality audits and improvement plans
➖Participate in hiring, onboarding, and training of new agents
➖Maintain and improve the knowledge base and operational documentation
➖Act as an operational bridge between agents, Operations, Engineering, and clients
➖Drive continuous improvement initiatives across processes and workflows

Would be a plus:

✔️Experience in BPO / outsourcing environments
✔️Hands-on technical background in L1/L2 support
✔️Experience with Zendesk and similar platforms
✔️Exposure to IoT / hardware-supported products
✔️Six Sigma / Lean or similar operational frameworks
✔️Experience ramping new projects or scaling teams

Work conditions:

➖Remote work.
➖The probation period is two months.
➖Schedule: Monday-Friday - 14:00 - 23:00 (with one hour break)

Job Description

As a Server Engineer, you’ll be responsible for designing, developing, and maintaining scalable server-side solutions, ensuring high system availability and performance. You’ll collaborate with cross-functional teams, advocate for best practices, and contribute to the evolution of our tech stack. In your day-to-day, you will:

• Work on scalable solutions using event-driven and hexagonal architectures with a Domain-Driven Design (DDD) approach
• Lead the entire lifecycle of feature development, from defining requirements and APIs to coding, monitoring performance, and delivering robust solutions
• Ensure production stability, high system availability, and responsiveness while addressing user complaints
• Advocate for chosen architectures, contributing to the evolution of the tech stack
• Optimize system performance, reliability, and stability to meet company standards
• Participate in technical discussions to improve architecture and developer experience
   

Requirements

• 3+ years of experience as a server engineer, focusing on JVM stack and/or TypeScript
• Proficiency with SQL/NoSQL solutions, database architectures, and query profiling
• Experience in designing server solutions, API design, and technical documentation
• Skilled in writing unit and integration tests with an understanding of TDD concepts
• Familiarity with proto-based APIs, Kafka or similar messaging systems, and cloud solutions
• Knowledge of high-load systems, microservice orchestration tools, and architectures (e.g., Docker, Kubernetes, Nginx)
• Strong debugging, refactoring, and reverse engineering skills
• Passion for product development and ownership of the full development lifecycle
• Experience with functional languages like Scala or Kotlin — an advantage
   

About the Team

We’re part of the eCommerce platform group, focused on creating a robust, reliable, and scalable platform for internal and external clients. Our mission is to provide APIs, SPIs, and tools to handle, extend, and customize multiple business workflows, ensuring they meet developers’ standards and industry best practices. We aim to empower individual entrepreneurs, Wix verticals, and large agencies to run any eCommerce business seamlessly.
 

About Wix

Wix makes it possible for anyone to succeed online.

Since 2006, we’ve grown to around 5,300 employees in 22 countries, launched over 40 products, and serve over 282 million users and their visitors worldwide.

At Wix, we push you to innovate, evolve in non-traditional ways, and collaborate. We operate in small teams that work closely together at a high level.

Although we’re already industry leaders in web creation and business, our work is nowhere near done. Our goal is to become the main engine of the Internet so we can create a more open web for all.

We’re proud to be an equal opportunity company. Wix was built around the idea that everyone has the right to be successful, online. This same vision defines us as a company: creating a work environment where everyone is welcome, and anyone has the right to succeed.