Jobs at Djinni

RedCore is an international business group that creates technological solutions for digital markets. 

Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies.

Powering Growth from the Core — this is the key mission laid under RedCore’s strong foundation. This is how we consistently stay ahead: by evolving and creating scalable solutions, while remaining committed to open and transparent communication with our partners.

We’re looking for a sharp and driven Middle Graphic Designer (sports) to join our team!

Requirements:

- 3+ years of experience in Photoshop, Figma, Blender (Cinema 4D), familiar with Illustrator;
- Constantly looking for new design solutions, when there is nothing to do improves hard skills;
- Reads articles about new design trends;
- Can talk endlessly about what a complimentary color and a closed composition are;
- Is a pro in working with social networks, knows how to get a lot of reactions to stories even in clothes;
- Likes to analyse work even more than relationships with exes;
- Has a portfolio that makes parents proud;
- Knows how to take initiative. always has suggestions for improving the visuals of friends on social networks;
- Knows what responsibility and self-organization are remembers all the birthdays of aunts and uncles and congratulates them without reminders;
- Knows how to work in a team (and not just work).
 

Responsibilities:

- Creating creative posts for social media;
- Work with 3D graphics and create models in accordance with the brand book;
- Work with large, complex tasks to update the visual communication of the company’s social media;
- Work with large, complex tasks to create an identity for newsworthy events in the world of sports and casinos;
- Development of templates;
- Working with existing templates.

Our benefits to you:
- Modern corporate equipment based on macOS or Windows and additional equipment are provided;
- Paid vacations, sick leave, personal events days, days off;
- Referral program — enjoy cooperation with your colleagues and get the bonus;
- Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences;
- Rewards program for mentoring and coaching colleagues;
- In-house Travel Service;
- Multiple internal activities;
- Other benefits could be added based on your location.

We are looking for a Middle Player Support Specialist to join the customer support team of an international iGaming platform. Please note: This role requires proficiency in either English (B2+) or French (B2+). You do not need to be fluent in both languages.

The role is focused on handling standard and non-standard player requests, supporting junior team members during daily operations, ensuring accurate case documentation, and escalating complex cases according to internal procedures.

This position is suitable for a support specialist with solid experience in customer communication, structured support operations, and digital products. The specialist should be able to work independently, maintain high communication standards, and contribute to stable daily support operations.

Key Responsibilities

• Provide professional customer support via live chat, email/tickets, and other approved communication channels.
• Handle standard and non-standard player requests related to:
  • account registration;
  • login and account access;
  • profile and account settings;
  • verification/KYC;
  • deposits and withdrawals;
  • bonuses and promotions;
  • game-related questions;
  • transaction history;
  • basic technical issues;
  • account restrictions and escalations.
• Work with internal tools, back-office systems, CRM/helpdesk platforms, macros, and knowledge base materials.
• Analyze customer cases and collect all required information before escalation.
• Escalate payment, withdrawal, verification, responsible gambling, complaint, security, fraud-related, or technical cases according to internal procedures.
• Support junior agents during shifts by helping with complex questions, unclear cases, and correct escalation logic.
• Ensure accurate case tagging, internal notes, and customer communication history.
• Monitor recurring customer issues and report potential product, payment, technical, or operational problems.
• Assist with improving internal procedures, macros, customer-facing articles, and internal knowledge base materials.
• Maintain high standards of written communication, accuracy, confidentiality, and customer care.
• Follow SLA, quality, escalation, and tone-of-voice requirements.

• Participate in team meetings, case reviews, and operational feedback sessions when required.

   

Requirements

• 3–5 years of experience in customer support within a digital product, online service, fintech, e-commerce, SaaS, gaming, or similar environment.
• Experience handling both standard and non-standard customer cases.
• Understanding of core support operations, including:
  • ticket handling;
  • live chat communication;
  • escalation logic;
  • SLA discipline;
  • internal notes;
  • case tagging;
  • customer communication standards.
• Experience working with CRM, helpdesk, back-office, ticketing, or similar support tools.
• Ability to communicate clearly, professionally, and accurately in written form.
• Ability to handle sensitive or dissatisfied customers in a calm and structured manner.
• Ability to follow internal procedures, approved wording, and escalation rules.
• Strong attention to detail when documenting cases and customer interactions.
• Good problem-solving skills and ability to keep structure in unclear situations.
• Ability to support junior team members during daily operations.

• High level of responsibility, confidentiality, and ownership of assigned tasks.

   

Nice to Have

• Previous experience in iGaming, online casino, sportsbook, betting, fintech, payments, or crypto support.
• Experience working with tools such as Zendesk, Intercom, Freshdesk, LiveChat or similar systems.
• Experience mentoring junior support agents or assisting with onboarding.
• Experience contributing to:
  • SOPs;
  • macros;
  • internal documentation;
  • customer-facing articles;
  • knowledge base materials.
• Basic understanding of responsible gambling, fraud indicators, chargebacks, or payment-risk escalation logic.
• Experience working in high-volume or shift-based support environments.

• Ability to provide useful operational feedback for process, product, and knowledge base improvements.

   

Language Requirements

• English: B2+ required; C1 preferred.
• French: preferred and considered a strong advantage.
• Strong written communication skills are required, as the role involves handling non-standard customer cases, escalations, and detailed explanations.
• Ability to explain payment, verification, bonus, technical, and account-related matters clearly and professionally.
• Ability to adapt communication style depending on customer situation, case sensitivity, and internal escalation requirements.
• Ability to read and work with English-language internal documentation, procedures, tools, and product materials.
• Ukrainian: fluent/native for internal communication.

We are looking for a Junior Player Support Specialist to join the customer support team of an international iGaming platform. We're looking for specialists with either English (B2+) OR French (B2+) language skills. Both languages are NOT required.

The ideal candidate has previous experience in customer support, understands how to communicate with customers in a structured and professional way, and is comfortable working with internal procedures, escalation rules, and support tools.

Experience in iGaming, fintech, payments, crypto, or other high-volume digital services will be considered a strong advantage.

Key Responsibilities

• Provide customer support via live chat, email/tickets, and other approved communication channels.
• Handle standard player requests related to:
  • account registration;
  • login and account access;
  • profile and account settings;
  • verification/KYC;
  • deposits and withdrawals;
  • bonuses and promotions;
  • game-related questions;
  • basic technical issues.
• Use internal tools, back-office systems, macros, and knowledge base materials to resolve customer cases.
• Collect and verify relevant information before escalating complex cases.
• Escalate payment, withdrawal, verification, technical, responsible gambling, complaint, or security-related cases according to internal procedures.
• Maintain accurate case documentation, tagging, and internal notes.
• Follow approved tone of voice, communication standards, and response quality requirements.
• Maintain confidentiality when working with customer data and internal information.
• Report recurring issues, unclear customer flows, and potential product or operational problems to the relevant internal stakeholders.

• Support updates to internal and customer-facing knowledge materials when required.

   

Requirements

• 1–2 years of experience in customer support.
• Experience in iGaming, fintech, crypto, payments, e-commerce, SaaS, or another digital product is an advantage.
• Understanding of standard support processes: ticket handling, escalation, SLA, internal notes, and customer communication standards.
• Ability to communicate clearly, politely, and professionally in written form.
• Ability to work with structured procedures, templates, and internal documentation.
• Strong attention to detail.
• Ability to remain calm and professional in difficult customer situations.
• Readiness to work with repetitive requests and follow strict internal processes.
• Basic understanding of deposits, withdrawals, KYC, bonuses, or online payment flows is an advantage.

• Experience with support tools such as Zendesk, Intercom, Freshdesk, LiveChat or similar systems is an advantage.

   

Language Requirements

• English: B2 or higher — mandatory
• Strong written communication skills are required, as the role is primarily focused on written customer support.
• Ability to communicate clearly, professionally, and accurately with international customers.

• Ukrainian: fluent/native for internal communication.

   

## About Us

Smirnov Labs is a fast-growing engineering company founded by an ex-Googler. We help product teams launch and scale quickly by leveraging modern technology and AI-assisted development.

Our projects are diverse — we partner with clients at the earliest stages and own the technical delivery end-to-end.

We're a small, senior-heavy team where every engineer has real impact. No bureaucracy, no hand-holding — just sharp people shipping fast.

You'll work in our team, on codebases we own, making the technical calls yourself. Your time splits between client products we build end-to-end and our own internal products.

## The Stack

- Backend — TypeScript is our centre of gravity, with Go on the projects that call for it. We choose the framework per engagement rather than forcing a house standard.

- Data — Postgres almost everywhere. Cloud depends on the client (AWS, GCP).

- Frontend — React + TypeScript.

- Infra — Docker and your own deploys. We have no dedicated DevOps team.

- AI — LLM application work is a regular part of our client projects: retrieval pipelines, embeddings, agentic workflows.

## What You'll Do

- Own backend services end-to-end — architecture, implementation, deployment, and what happens when they break.

- Write mostly TypeScript, and Go where the project calls for it. Different engagements make different choices; you'll be comfortable in both.

- Design data models, schemas, and APIs on Postgres — and know when the database should be doing the work.

- Build the React/TypeScript frontend for the features you ship. You take a feature all the way through the UI, not just to the API boundary.

- Ship your own work to production: Docker, CI/CD, environments. There's no DevOps team to hand it to.

- Build LLM-backed features on real client products — retrieval, embeddings, agentic workflows, Claude and similar APIs.

- Make the technical decisions. Pick the framework, shape the architecture, choose the tradeoffs, and defend them in review.

- Move between projects — client products and our own — across different domains and constraints.

- Talk directly to clients and to the founder. No layers in between.

- Use AI-assisted development tools (Claude Code, Cursor, GitHub Copilot) as part of your daily workflow.

## What We're Looking For

- 6+ years building and running production backend systems

- Deep TypeScript on the server, not just in components — you know where the type system earns its keep

- Production Go experience, or enough depth to get there quickly — some of our projects are Go and you'll be expected to work in them

- Strong Postgres: schema design, query performance, migrations

- Solid React and TypeScript on the frontend — enough to build and ship a complete feature without a frontend engineer alongside you

- API design experience (REST, gRPC, or GraphQL) and an opinion on when to reach for which

- Comfortable owning your own deployments — Docker, CI/CD, cloud environments (AWS or GCP)

- A track record of shipping without a detailed spec and without process handed to you

- Comfort working in the US timezone (overlapping working hours required)

- Upper-Intermediate or higher English

- Ability to own and drive features independently with minimal supervision

Nice to have

- Hands-on experience with vector search and embeddings — pgvector, Qdrant, Pinecone, whatever you've used. Side projects and weekend experiments count; commercial experience is not required here.

- Experience building on LLM APIs — RAG, tool use, agents, evals.

- Depth in more than one backend language or ecosystem.

- Early-stage or agency background: greenfield work, shifting requirements, direct client contact.

## What We Offer

- Competitive salary above market average

- Fully remote work

- Flat structure — you talk directly to the founder and to clients, no middle management

- Real technical ownership: you make the architecture decisions on the systems you build

- Diverse and technically challenging projects

- Modern AI-powered development workflow

- Small team culture — your voice matters, your code ships

- Paid vacation and sick leave

- Flexible schedule within the US timezone overlap

- Professional and career growth through real ownership, not courses and certificates

## How to Apply

Send your CV with a brief note about a backend system you're most proud of — what it had to handle, and what you'd build differently now.

Remote | Full-time 

ELVTR is an online education company offering live courses led by industry experts and senior executives. Our Ukrainian engineering team builds internal systems, AI tools, operational platforms, and product improvements used across the company.

We need a hands-on IT Project Manager who can make technical delivery clear, visible, and dependable. You will work directly with our CTO and coordinate engineers and business stakeholders from the first request through release, rollout, and adoption.

This is not a Product Manager, Scrum-only, Engineering Manager, Head of Delivery, or administrative role. You will own delivery mechanics, but not product priorities, architecture, technical estimates, or people management.

What you will do

• Keep Asana accurate across every initiative and request, including minor tickets.
• Turn discussions into clear owners, milestones, dates, dependencies, decisions, and next steps.
• Clarify requirements and acceptance criteria before engineering commits to work.
• Propose and negotiate delivery plans, then track the plan confirmed by the CTO.
• Coordinate execution, testing, releases, incidents, support, rollout, and adoption follow-through.
• Surface blockers and slippage early, bring options, and escalate material risks through the agreed route.
• Follow up with business stakeholders as firmly as engineers when their decisions block delivery.
• Improve the operating process without adding unnecessary ceremony.
• Interview stakeholders and run light business analysis when a request arrives without clear requirements — you turn ambiguity into a workable spec, not just a ticket.
• Own user acceptance testing before release: confirm the delivered work actually solves the business problem it was meant to solve.

Requirements

• 2-4 years of software Project Management ownership, ideally in outsourcing or IT services.
• Fluent professional Ukrainian and strong Upper-Intermediate English, B2+ minimum; C1 preferred.
• Direct experience with UK, US, Canadian, or European clients and distributed engineering teams is  a plus.
• Experience running 2-4 workstreams or coordinating roughly 5-15 engineers, QA, design, and DevOps specialists.
• End-to-end experience from discovery or intake through production release, plus maintenance, support, or incidents.
• Comfortable interviewing stakeholders and writing requirements yourself when there's no dedicated BA.
• Practical ownership of scope, dates, dependencies, risks, change requests, and stakeholder communication.
• Strong experience with Asana, Jira, Confluence, ClickUp, Monday.com, or a similar tool.
• Enough technical fluency to discuss APIs, environments, QA, regression, deployments, rollbacks, databases, and incidents without pretending to be an engineer.
• Comfort using AI-assisted development tools (Claude Code, Cursor, or similar) to prototype small internal fixes or automations.
• Calm judgment, polite persistence, attention to detail, and comfort influencing without line authority.
• Earlier Business Analysis or QA experience is a strong advantage. 
• A technical degree, coding background, PMP, Scrum certification, or EdTech experience is optional.

Benefits

• Comprehensive Benefits: Enjoy gym membership reimbursements, mental health benefits, generous vacation allowances, and complimentary access to all our courses.
• Flexible Work Environment: Work remotely with a schedule that accommodates your personal and professional needs.
• Growth Opportunities: Join a company committed to your professional development, offering abundant opportunities for career advancement.

Why You Should Join ELVTR

• Innovative and Positive Culture: Join a team of passionate individuals who are driven by a common vision.
• Growth Opportunities: At ELVTR, we not only believe in nurturing talent but also in providing abundant opportunities for professional development. In fact, 100% of our senior managers have been promoted to executive roles from within the company.
• A Mission You Can Be Proud of: Be part of a brand that stands for quality, innovation, and inspiring education. Be part of a company that’s changing the face of online education, connecting students with top-tier executives.

ELVTR is committed to providing equal opportunities and fostering a diverse, inclusive environment for all, whether you join us as an employee or a contractor.

AI Product Engineer

The role includes both backend and frontend work, but the main focus is frontend.
 

Stack:
Backend

• Next.js (App Router) / React Server Components
• TypeScript (strict mode)
• tRPC + Zod
• PostgreSQL
• Drizzle ORM
• Auth.js
• Server-Sent Events (realtime)
• S3-compatible object storage

Frontend

• React
• TypeScript
• Tailwind CSS
• TanStack Query

Additional Technologies

• Anthropic API / AI integrations
• Microsoft Graph & Google APIs (mail/calendar)
• Docker
• Fly.io
• GitHub Actions (CI/CD)

Responsibilities:

• Build and maintain multi-tenant backend systems
• Design and enforce secure authorization and permission flows
• Develop typed API procedures and backend business logic
• Work with realtime data and event-driven flows
• Build automation, scheduling, and billing-adjacent systems
• Integrate third-party services and APIs
• Support dashboard and operational frontend features
• Optimize application performance and scalability
• Help build out automated test coverage as the platform matures

Requirements

• Strong TypeScript experience
• Good understanding of Postgres and relational data design
• Experience building backend logic and APIs
• Understanding of authentication, permissions, and security
• Comfortable working across both frontend and backend
• Actively uses AI coding tools (e.g. Claude Code, Cursor, Copilot) as part of daily workflow, and can work efficiently with AI-assisted development without sacrificing code quality

Nice to Have

• Experience with tRPC or similar end-to-end typed API layers
• Realtime systems (SSE, WebSockets)
• AI integrations
• Experience working on early-stage products with fast iteration cycles
• Mobile experience

Why to join?

• Training without prior experience. Learn full cycle sales processes in detail from the idea to closed deals.
• Mentorship of Senior Sales Manager. Collaborate with seniors, gain experience and learn best practices.
• No bureaucracy in initiating ideas. If youre a junior, it doesnt mean your ideas are not valuable. Initiate, test, fail, initiate again, do a better preparation, test and win. Proactivity is always supported.
• Quick career growth. Next opportunity — Sales Development Representative. Prove yourself and gain this position in less than 3 months. We are interested in your professional development.

What you need

• Possess an endless reserve of motivation and a strong desire to be a part of a dynamic and impactful team;
• Proactive approach to implementation of ideas;
• High level of personal responsibility;
• Upper-intermediate English skills for effective communication;
• Prior experience in lead generation or sourcing roles is advantageous.

Responsibilities

• Active leads search based on the identified ICP, both manual and automated;
• Work with automation tools such as Linkedhelper, Apollo, Instantly;
• Develop and implement effective strategies for generating high-quality leads;
• Analyze data to identify trends and opportunities for improvement in lead generation campaigns;
• Reach KPIs daily with no exceptions.

What you get

• Work from anywhere.
• Generous paid vacation, sick leaves and other beneficial perks.
• Salary reviews and career growth based on strong achievements.
• The environment designed for constant support, open communication, engaging challenges, freedom to initiate and the room for career and personal growth.
• Recruitment stages
• 1. Initial Interview — approx. 15 min.
  2. Feedback.
  3. Interview with CEO — up to 30 min.
  4. Final feedback.

Key Responsibilities

• Hardware Setup & Logistics: Mass configuration of Meta Quest headsets (2, 3, 3S, Pro), including creating Meta accounts and installing proprietary apps ("Hawk", "Luminify", and "360 Player").
• L1 Support & Onboarding: Guiding new clients through the onboarding process, assisting with initial setup, receiving incoming requests, and resolving basic user queries.
• CRM Administration: Registering new headsets in the internal system, updating device statuses, and tracking hardware assignments to specific clients or exhibitions.
• Manual & Regression QA: Executing basic test cases before product releases, verifying content performance on devices, and logging test results.

• Event Assistance: Preparing, charging, and packing equipment for exhibitions, as well as assisting during public demo sessions.

   

Required Skills

• Communication & Empathy: Ability to calmly, clearly, and simply explain technical details to B2B clients (specifically in English) and team members.
• Attention to Detail: Meticulous approach to tracking hardware in the CRM and ensuring no mandatory steps are missed during the mass setup of multiple devices.
• Structured Approach: Ability to properly document support tickets and bug reports in Jira (providing clear problem descriptions, steps to reproduce, and logs).
• Independent Troubleshooting: Capability to independently find solutions for common mechanical or system errors before escalating the issue.
   

Required Knowledge

• Meta Quest Ecosystem: Solid understanding of the Meta OS, firmware update processes, controller mechanics, and setup via the mobile app.
• QA Basics: Understanding of software testing workflows and how to correctly report bugs.
• CRM & Task Trackers: Basic experience with, or the ability to quickly learn, internal accounting systems and tools like Jira.
• Technical Literacy: Understanding of basic networking principles (Wi-Fi, hotspots), which is crucial for synchronizing VR hardware and applications.

Come and push your journey to the next level! 

At Immense Group, we are guided by our core values of passion, boldness, and integrity. We strive to create an environment where our people thrive, driven by a love for innovation and a commitment to delivering exceptional player experiences. If you’re passionate about iGaming and tech development bold in your approach, and act with integrity, we’d love for you to join our team as a Senior Fullstack Engineer. 
 

A taste of what you’ll do 
The Senior Fullstack Engineer is a technically accomplished and influential contributor within Immense Studio, bringing deep expertise across both backend and frontend disciplines to bear on the platform that underpins our game portfolio. Beyond delivery, this role helps shape how the team builds — contributing to architectural direction, setting quality standards through code review and mentorship, and taking ownership of complex, high-impact features end-to-end. The ideal candidate has a proven track record in fullstack platform development, thrives with autonomy, and is motivated by leaving things meaningfully better than they found them.
 

Engineering and architecture

• Design and deliver robust backend services, frontend UI components, data models, messaging systems, and API specifications across the studio's game platform.
• Take a leading role in architectural discussions and technology research, contributing considered, well-reasoned perspectives that help shape the platform's long-term direction.
• Translate complex functional requirements into precise, elegant technical designs that balance immediate delivery needs with sustainable long-term maintainability.
• Write high-quality, well-documented code with performance, reliability, and testability as non-negotiable standards.

Quality and technical leadership

• Work within and actively champion a test-driven development culture, taking personal accountability for the correctness and resilience of your output.
• Lead thorough peer code reviews that raise engineering standards across the team, providing specific, actionable, and constructive feedback.
• Act as a technical reference point for less experienced engineers, sharing knowledge, supporting problem-solving, and contributing to a culture of continuous learning.
• Proactively identify technical debt, architectural risks, and opportunities to improve platform quality — and drive the work to address them.

Delivery and collaboration

• Manage individual project priorities, deadlines, and deliverables with a high degree of autonomy, taking ownership of outcomes rather than just tasks.
• Work closely with QA analysts, product stakeholders, and fellow engineers to deliver features that fully meet functional, technical, and commercial requirements.
• Contribute to the identification and implementation of process and automation improvements across the development lifecycle.
• Maintain accurate, up-to-date tracking of work, issues, and progress using project management tooling (JIRA or equivalent).

Who and what we are after? 
 

• 4+ years of professional experience as a Fullstack Engineer or in an equivalent senior role, with a demonstrable track record of platform-level delivery.
• Solid backend development experience in Python, or a comparable server-side language, with the ability to design and own services from the ground up.
• Experience working with distributed systems and microservice architectures at scale.
• Ability to work independently with a high degree of autonomy, taking initiative and driving outcomes without close direction.
• Strong written and verbal communication skills in English.
• Exceptional attention to detail and a genuine, deep commitment to software quality.
• Familiarity with DevOps practices and containerisation technologies (Docker, Kubernetes) in cloud-based environments.
• Strong proficiency in JavaScript and TypeScript, with hands-on experience across modern frontend frameworks (Angular, Vue, React, or equivalent) and contemporary build tooling.

Nice to have

• Experience in C# and .NET as an additional backend capability.
• Degree in Computer Science, Information Technology, or a related discipline.
• Experience within an iGaming or online gaming platform environment.
• Background in mentoring or technically leading junior engineers within an agile team setting.

Remuneration:

up to 3050 eur gross per month

Benefits: 

— 25 days paid vacation days 

— paid public holidays in the country of residence 

— Additional marriage leave 

— Additional paternity leave 

— 5 days of paid sick leave 

— 1 volunteer day 

— Professional development support 

— Department team building activities 

— HR support 

At Immense Group, we are guided by our core values of passion, boldness, and integrity. We strive to create an environment where our people thrive, driven by a love for innovation and a commitment to delivering exceptional player experiences. If you’re passionate about iGaming and tech development bold in your approach, and act with integrity, we’d love for you to join our team as a RPA & Python Engineer. 
 

A taste of what you’ll do 
We're looking for an experienced RPA Engineer to join our automation team. In this role, you'll design, 
build, and maintain automation solutions using UiPath and Python, working closely with stakeholders 
across Casino, AML, Finance, and Tech. You'll help remove manual bottlenecks, improve operational 
efficiency, and support the wider adoption of automation across the business. 

• Working closely with departments such as Casino, AML, Finance, and Tech to understand automation needs
• Designing, building, and deploying RPA and Python-based automation solutions that reduce manual effort and operational risk
• Maintaining clear technical documentation and handover materials for every solution delivered
• Adapting quickly to shifting priorities across multiple concurrent projects
• Owning end-to-end delivery of RPA solutions, from design through to production deployment
• Presenting technical solutions to non-technical stakeholders in plain, accessible language
• Monitoring and troubleshooting live RPA bots to ensure stable, ongoing operation
• Keeping up to date with developments in automation and AI tooling, and applying them where useful
• Any other task or responsibility that may be related and/or connected to the role of RPA Engineer

Who and what we are after? 
 

• At least 3 years' hands-on experience building RPA solutions with UiPath
• Proven ability to design automation pipelines connecting multiple systems — extracting, processing, and integrating data with existing codebases (Python, Java, PHP)
• Experience deploying and supporting UiPath solutions in a live production environment
• Strong working knowledge of APIs
• Solid QA testing background, automated or manual
• At least 2 years' experience with Python automation, including APIs and Selenium
• Comfortable analysing data with Python (e.g. pandas) — desirable but not essential
• Practical experience using AI APIs (e.g. OpenAI, Claude, Gemini)
• Ability to maintain and update RPA scripts on an ongoing basis
• Experience integrating RPA workflows with Python via APIs
• Working knowledge of C#, Java, or PHP for troubleshooting and bug fixes — nice to have
• Strong problem-solving skills with close attention to detail
• Comfortable working in agile environments, managing multiple concurrent projects
• Strong communication and stakeholder management skills

Nice to have

• UiPath certification
• Bachelor's degree in Computer Science or a related field

Remuneration:

up to 3050 eur gross per month

Benefits: 

— 25 days paid vacation days 

— paid public holidays in the country of residence 

— Additional marriage leave 

— Additional paternity leave 

— 5 days of paid sick leave 

— 1 volunteer day 

— Professional development support 

— Department team building activities 

— HR support 

🚀 About MintyMint

MintyMint is a trusted tech partner helping businesses scale and modernize through custom software solutions. We focus on building products that solve real problems and create long-term value.

🌱 Junior Business Development Manager (IT)

We’re looking for someone at the start of their career who’s curious about the business side of tech.

This role is perfect for a technical graduate or junior developer who doesn’t want to code forever — and is excited about sales, communication, and building partnerships in IT.

No prior sales experience required. What matters most is your motivation, mindset, and curiosity.

✨ What You’ll Do
Support business development activities across the European market
Learn how to build and manage client relationships
Join calls, meetings, and negotiations with senior team members
Attend tech conferences, events, and networking meetups
Research companies and identify new business opportunities
Gradually grow into a full-cycle Business Development role

🧩 What We’re Looking For
Technical background or education (Computer Science, Engineering, etc.)
Strong interest in IT sales / business development
Confident communication skills and curiosity about people
English level B2+
Proactive, self-driven mindset
Strong motivation to grow in a client-facing role

➕ Nice to Have
Any experience in communication (freelance, projects, part-time roles)
Participation in tech events, hackathons, or communities
Basic understanding of how software development works

🎯 What You’ll Get
A clear path into IT Sales / Business Development
Mentorship and hands-on learning
Real exposure to clients and business processes
Opportunity to attend international conferences
Close collaboration with leadership and fast growth

We are looking for a Senior Product UI/UX Designer to join our team. Templify is a high-growth mobile/web ecosystem that helps creators and businesses produce high-quality video content using professional templates. 

Responsibilities:

• Lead visual and interaction design, delivering premium iOS experiences with native Apple patterns and polished micro-interactions
• Design emotionally engaging user experiences through motion, transitions, and delightful interactions
• Leverage AI tools (Claude, Figma AI, image/UI generators) to accelerate ideation, workflows, and production
• Own the end-to-end design process, from problem definition and user flows to high-fidelity prototypes and developer handoff
• Apply behavioral psychology principles to improve onboarding, activation, and retention
• Build, maintain, and evolve scalable design systems and component libraries
• Iterate quickly based on product data, user feedback, and business goals

• Collaborate closely with Product Managers and Engineers to ensure high-quality implementation within SwiftUI and native iOS constraints

   

Requirements: 

• 5+ years of experience designing product applications, including shipped consumer iOS products
• Deep knowledge of iOS design principles, including Human Interface Guidelines, gestures, haptics, safe areas, and light/dark mode
• End-to-end product design experience, from problem discovery through developer handoff
• Strong emotional design skills with the ability to create engaging, memorable user experiences
• Experience designing and prototyping motion, micro-interactions, transitions, and UI states
• Strong understanding of user psychology, behavioral principles, cognitive load, motivation, and onboarding retention
• Proficiency with AI design tools, including Claude, AI copilots, Figma AI, and image/UI generators
• Strong visual design skills with exceptional typography, spacing, color, and hierarchy
• Experience building and maintaining design systems and component libraries

• Ability to work in a fast-paced environment, iterate quickly, and communicate design decisions effectively

   

Strongly preferred

• Advanced prototyping in Figma and at least one motion design tool (Rive, Lottie, After Effects, Principle, or ProtoPie)
• Experience designing template-based or content creation products
• Experience working with product analytics, A/B testing, and data-informed design decisions
• Close collaboration with engineering teams and understanding of SwiftUI constraints

• Startup or small-team experience with the ability to work independently in ambiguous environments

   

Nice to have

• Experience creating App Store assets and marketing visuals
• Basic understanding of front-end technologies (SwiftUI, CSS) for animation specifications
• Illustration or brand design experience

• Proven impact on product activation or retention metrics

   

Portfolio must show

• At least one shipped iOS application, including a link and a description of individual contributions
• An end-to-end feature or user flow delivered from concept to release
• Motion design examples (video or GIF demonstrating interactions)
• Examples demonstrating emotional design decisions and the rationale behind them
• Examples of AI tools integrated into the design workflow (preferred)

We offer:

• Competitive reward for the provided services
• Collaborative and supportive team of professionals
• Partial reimbursement for English language courses
• Leave policy - 15 days of annual leave, 5 paid sick days per year
• Financial support for employees during specific life events (weddings, childbirth, etc)
• A people-focused corporate culture that prioritizes employee well-being

B2B Sales Manager (US Market) — Remote

Do you enjoy phone negotiations, aren’t afraid of cold outreach, and want your income tied to results rather than a ceiling? Then keep reading.

Binotel is a SaaS company with 15 years of experience in business communications. We’re expanding into the US market and looking for a Sales Manager to own deals from first contact to signed contract.

What to know upfront

• You’ll sell to US-based businesses — all calls and negotiations in English with native speakers (C1+ required).
• Schedule: 3:00 PM–12:00 AM Kyiv time (aligned with the US business day).
• Fully remote.

What you’ll do

• Own the full sales cycle: discovery call → demo → objection handling → close.
• Conduct discovery calls and online meetings with US-based businesses.
• Match prospects from our product suite (Cloud PBX, Call Tracking, CRM, Online Chat, and business automation tools) to the problems they actually need solved.
• Build long-term relationships with decision-makers.
• Keep deals updated in CRM and maintain an accurate forecast.
• Hit monthly targets and KPIs.

What we’re looking for

• 1+ year in B2B sales, ideally SaaS or telecom.
• Experience with outbound / cold outreach.
• English C1+, confident on calls and in negotiation.
• Numbers-driven mindset, not process-driven.

What we offer

• 💻 Fully remote work
• 🕒 Working hours: 3:00 PM–12:00 AM (Kyiv time)
• 💰 Competitive fixed salary + uncapped commission
• 📈 Clear career growth to Senior Sales Manager and Team Lead
• 🎓 Structured onboarding and support from an experienced team
• 🚀 Established SaaS product with international expansion

We are looking for a highly organized, customer-focused Support Representative / Client Success Coordinator to become the communication hub between our customers, technicians, office staff, and suppliers.

This is an excellent opportunity for someone who enjoys helping people, multitasking, and keeping operations running smoothly.

Key Responsibilities

Customer Communication

• Answer incoming phone calls professionally.
• Respond to customer inquiries promptly and courteously.
• Schedule appointments and service visits.
• Confirm appointments with customers.
• Notify customers when technicians are on the way.
• Follow up after completed jobs to ensure customer satisfaction.
• Handle customer concerns professionally and escalate when necessary.

Dispatch Coordination

• Coordinate daily technician schedules.
• Dispatch technicians to service appointments.
• Monitor technician progress throughout the day.
• Inform customers of arrival times and schedule changes.
• Reschedule appointments when necessary.
• Coordinate emergency service calls.

CRM & Data Management

Maintain accurate records by updating:

• CRM
• Google Sheets
• Customer information
• Job status
• Appointment schedules
• Estimates
• Work orders
• Technician notes
• Payment status
• Supplier information

Attention to detail is essential.

Supplier Communication

Communicate with suppliers regarding:

• Glass orders
• Hardware availability
• Material lead times
• Delivery schedules
• Product pricing
• Purchase orders
• Order tracking

Follow up to ensure materials arrive on time for scheduled installations.

Administrative Support

Assist with:

• Creating work orders
• Updating job notes
• Organizing digital documents
• Tracking outstanding estimates
• Monitoring customer follow-ups
• Supporting the sales and operations teams
• Maintaining organized electronic records

Daily Responsibilities

• Answer incoming calls.
• Make outbound customer calls.
• Dispatch technicians.
• Update CRM.
• Update Google Sheets.
• Communicate with suppliers.
• Coordinate deliveries.
• Confirm appointments.
• Notify customers when technicians are en route.
• Follow up on completed projects.
• Assist with scheduling changes.
• Keep management informed of any issues affecting customer satisfaction.

Requirements

• 1+ year of commercial experience in software testing.
• Hands-on experience in web and mobile application testing.
• Good understanding of software testing principles, SDLC and STLC.
• Experience with different types of testing: functional, regression, integration, smoke, sanity, exploratory and usability testing.
• Experience in creating and maintaining test documentation, including test cases, checklists and test scenarios.
• Ability to analyze requirements, identify potential risks and define test scenarios.
• Experience with bug tracking systems and writing clear, detailed bug reports.
• Basic understanding of Agile/Scrum
• Ability to work independently, pay attention to detail and take ownership of tasks.

• Good communication and teamwork skills.

   

Work Format
This position requires working remotly.

What We Offer

• Opportunity to bring your ideas to life and lead the process from testing and quality assurance to final delivery.
• 40-hour workweek with a flexible schedule.
• Competitive salary with regular compensation reviews.
• Paid vacation and sick leave.
• Friendly and collaborative team environment.
• Opportunity to work on diverse web and mobile products and grow your QA expertise.
• Professional development and opportunities to expand your technical skills.