Jobs at Djinni

Performa is an international HR agency specialising in connecting top talent with leading companies across the iGaming, IT, and Marketing industries. We help businesses scale their teams and support professionals in finding opportunities where they can unlock their full potential.

 

Our client is a fast-growing international AI-native product company developing an innovative SaaS platform that helps businesses automate complex workflows, process large volumes of data in real time, and build intelligent, scalable products. AI is deeply integrated into both the product and the engineering culture, with modern development practices and continuous innovation at the core of the company's approach.
 

The engineering team works with a modern technology stack, follows high software quality standards, and encourages ownership, collaboration, and continuous improvement. As the product continues to scale, the company is looking for an experienced Chief Technology Officer to lead its technology vision while remaining actively involved in product development.
 

Role Overview

We are seeking a hands-on Chief Technology Officer (CTO) who combines strong technical expertise with proven leadership and business acumen. The ideal candidate will drive the company's technology strategy while remaining actively involved in software development, lead and mentor the engineering team, and represent the technical vision of the product to clients and stakeholders.

This role requires the ability to translate complex technical concepts into clear business value, collaborate closely with product and commercial teams, and ensure the successful delivery of a scalable, AI-driven platform.
 

Requirements:

• Software development experience.
• 6+ years of strong Python development experience.
• Proven expertise with Django and Celery.
• 1+ years of solid Angular 19 frontend development experience.
• AI/ML knowledge and practical implementation experience.
• Strong understanding of software architecture and scalable system design.
• Ability to translate business requirements into technical solutions.
• Experience using modern AI-powered development tools to increase productivity.

Key Responsibilities

• Architect and develop AI-powered solutions and intelligent agents.
• Design and maintain scalable backend systems using Python, Django, and Celery.
• Build modern frontend applications using Angular 19 and Tailwind CSS.
• Integrate machine learning models into production environments.
• Drive product decisions and contribute to product strategy.
• Collaborate with stakeholders to define requirements and priorities.
• Mentor team members and promote engineering best practices.
• Combine technical leadership with product ownership to ensure successful product delivery.

What we offer:

• Competitive salary.
• Equity participation opportunities.
• Flexible remote work environment.
• Health insurance and wellness budget.
• Learning and conference budget.
• Latest hardware of your choice.
• Opportunity to have a direct impact on both product and technology decisions.

Cargofy is building the AI-native operating system for global freight. Cargofy deploys autonomous AI agents that automate procurement, dispatching, negotiations, tracking, and operations for carriers, shippers, and 3PLs across the US, Europe, and Asia. Our platform processes 100,000+ loads per day and hundreds of thousands of real-time events — replacing manual logistics with fully autonomous AI.

We need an AI Creator to put product video on a production line and make Cargofy as recognizable on screen as it is in the market.

Why This Role Exists Now

Logistics operators deciding whether to trust an autonomous agent with their dispatching don't want to read about it. They want to see it run. We ship fast — agents go to production in weeks. The old video model can't keep pace. So we're doing it the way a company that sells digital workers should: with AI. Your job is to turn that into an engine.

What Winning Looks Like

• Product video ships on the same clock as the roadmap, not weeks behind it
• Every launch has a clip; sales has assets that close instead of explain
• Cargofy has a recognizable visual language across every channel — not a folder of one-offs
• A library of reusable templates and workflows so production scales without starting from zero

What You Will Own

• Product videos — 30–60 second clips showing what Cargofy actually does, script to finished clip, end to end
• Channel distribution — cut one source into ready versions for LinkedIn, YouTube, events, and ads
• Content coverage — feature releases, product launches, case studies, sales and onboarding assets
• Production system — templates and workflows that scale output without scaling headcount
• Visual language — iterate on tone, visuals, and pacing until the look is unmistakably Cargofy

Who You Are

• Already making strong short-form video with AI tools — Runway, Kling, Veo, HeyGen, Pika, ElevenLabs, or similar
• Show the work rather than describe it
• Understand B2B product marketing — what a clip is for, not just how it looks
• Deliver finished videos, not source files for someone else to finish
• Experience with AI video for SaaS or tech products is a plus

Why Cargofy

• A clear mandate to build with AI, not against a headcount cap
• Fast cycles — script to brief to clip in days, not weeks
• Direct line to the team and the product, with real ownership of the output
• Contract, part-time / project-based to start — full-time on the table if it's a match
• Remote-first with offices in Kyiv, Warsaw, and Houston

Cargofy is building the AI-native operating system for global freight. Cargofy deploys autonomous AI agents that automate procurement, dispatching, negotiations, operations, tracking, and workflows for carriers, shippers, and 3PLs across the US, Europe, and Asia. Our platform processes 100,000+ loads per day and hundreds of thousands of real-time events — replacing manual logistics with fully autonomous AI.

We need an Integration Engineer (PHP/Laravel) to build and maintain the connectors that plug our AI agents into the systems logistics runs on — load boards, TMS platforms, telematics, finance, e-sign, and communication services. The catalog is large and growing constantly: there will always be a next connector.

Why This Role Matters

Our AI agents are only as capable as the systems they can reach. An agent that finds loads needs load boards like DAT. An agent that negotiates needs telephony and email. An agent that files documents needs e-sign. Every connector you ship gives every agent on the platform a new capability — and every customer gets it within days.

What You Will Do

• Build and maintain integrations with third-party systems: load boards, TMS and ERP platforms, telematics/ELD providers, LTL carriers, finance and e-sign services, messaging and telephony
• Design connectors that survive the real world: rate limits, flaky third-party uptime, breaking API changes, retries/backoff, idempotency
• Build two-way sync flows — loads in, statuses and documents back out — where the customer's system stays the system of record
• Wrap legacy APIs (SOAP/XML, government e-services) into clean internal interfaces our agents consume
• Own connector health: monitoring, alerting, and recovery for integrations processing events at scale

Tech Stack

• PHP 8.x — strong OOP, PSR standards, clean code
• Laravel — queues (Redis + Horizon), jobs, events, service container
• REST, OAuth2, webhooks; SOAP/XML for legacy APIs
• PostgreSQL, event-driven architecture
• PHPUnit, CI/CD pipelines, Docker

Who You Are

• 3+ years of production PHP/Laravel experience, with real third-party API integration work behind you
• You treat other people's APIs as a hostile environment — you design for failure, not the happy path
• You can read undocumented or badly documented APIs without waiting for support tickets
• Independent and proactive — a new connector is a project you scope and ship, not a task you receive
• Logistics domain experience (TMS, load boards, ELD) is a strong plus, not a requirement

Why Cargofy

• Your connector ships to production within days and immediately powers AI agents used by thousands of logistics companies
• Work at the frontier of applied AI — the integrations you build are what lets our agents make real phone calls, book real loads, and file real documents
• Competitive compensation + stock options for top performers
• Clear OKR system, strong engineering culture, and a team that ships daily
• Remote-first with offices in Kyiv, Warsaw, and Houston

We are looking for a Middle Manual QA Engineer (WEB/Admin). Quality is not a final check for us — it's embedded in every stage of how we build. Our live-streaming platform serves hundreds of thousands of monthly active users across Tier-1 markets, and the web and admin layer is mission-critical infrastructure that touches everything: from payment flows and A/B experiments to real-time features that users interact with daily. You'll join a mature QA function — a team of 13+ QA specialists across platforms and backend — and work closely with frontend developers, product managers, and tech leads to catch issues early, own your feature areas end-to-end, and raise the bar for what "release-ready" actually means.

About our product: We are building one of the most powerful live-streaming platforms, already connecting 400K+ monthly active users through live events, interactive video chats, and real-time community experiences. Our mission is bold: bring joy, fight loneliness, and deliver safe, ad-free entertainment that keeps people coming back. This is a complex, fast-moving space, and we love it that way! So, you will join a passionate, expert team tackling everything from scaling AI-powered recommendations to launching high-impact, data-driven features that boost monetization and engagement. Every idea counts here, and every release reaches a massive global audience. We are among the Top 5 streaming products in the US and rank in the Top 10 worldwide. Our next milestone: break into the global Top 5, and we are moving fast to make it happen. Are you in?

In this role, you will

• Own manual testing of web and Admin panel end-to-end as a QA feature owner
• Run smoke, sanity, and regression testing cycles for WEB/Admin applications
• Create and maintain test documentation: test cases, bug reports, checklists
• Actively participate in SCRUM ceremonies and SDLC activities — refinements, decomposition, estimations
• Conduct A/B testing and validate experiment setups and results
• Investigate, reproduce, and report bugs with clear prioritization and full reproducibility

It's all about you

• 2+ years of experience in WEB and backend manual testing
• Hands-on experience with API testing and tools like Postman and Swagger
• Experience working with any relational or non-relational database 
• Confident understanding of Scrum processes and SDLC
• Experience with A/B testing
• Proficiency in Jira and Confluence
• Strong analytical thinking and the ability to grasp new concepts quickly
• English at B1 level or higher

Would be a plus

• Experience with MongoDB Compass (querying, data manipulation)
• Marketing or analytics testing background
• Familiarity with proxy debugging tools (Charles, Fiddler, or similar)
• Experience with Claude Code or other AI-assisted development tools

What we offer

Care and support:

• 20 paid vacation days, 15 sick leave days, and 6 additional days off for family events
• 100% medical insurance coverage
• Sports and equipment reimbursement
• Team building events, corporate gifts, and stylish merch
• Financial and legal support
• Maternity Recovery Support Allowance
• Position retention and support for those who join the Armed Forces of Ukraine
• Participation in social initiatives supporting Ukraine

Comfortable working environment:

• Work from our Kyiv hub or remotely with a flexible schedule
• Modern equipment or depreciation of your own tools

Investment in your future:

• Collaborate with a highly-skilled team of Middle & Senior professionals, sharing practical cases and expertise in the social networking niche
• 70% of our heads and leads have grown into their roles here – so can you!
• Performance-oriented reviews and Individual Development Plans (IDPs)
• Reimbursement for professional courses and English classes
• Corporate library, book club, and knowledge-sharing events

Hiring process

• Intro call
• Technical interview 
• Test task
• Final Interview
• Reference check
• Offer

PayGames is a one-stop solution for running an online business while benefiting financially. We provide comprehensive B2B solutions, enabling businesses to integrate online payments seamlessly in just one step. As a dynamic and forward-thinking Holding, we embrace flexibility and innovation, encouraging fresh ideas for product and process improvements.
We are looking for experienced International Counsel to join our team!

Requirements:

• 2+ years of experience in international companies or as an in-house lawyer.
• Experience in IT, fintech, payments, consulting, iGaming, or digital business.
• Strong knowledge of contract, corporate, financial, and related areas of law.
• Experience in legal research and analysis of complex legal matters.
• Excellent drafting and negotiation skills.
• Ability to identify risks and provide practical legal solutions.
• Ability to work independently and manage multiple priorities.
• Upper-Intermediate+ English (spoken and written).
• Understanding of the payment industry will be a plus.

Responsibilities:

• Drafting, reviewing, negotiating, and approving contracts and legal documents.
• Assessing and mitigating legal risks related to company operations.
• Conducting legal research and preparing recommendations for management.
• Assisting with legal issues in different jurisdictions.
• Completing questionnaires, collecting documents, and communicating with partners, regulators, and authorities.
• Working closely with product, tech, compliance, support, and business teams to resolve legal matters and support business.

We are looking for a Head of Design to lead and scale the design function within a product-focused iGaming company. This role is about more than aesthetics — it is about building a strong visual identity that earns user trust, creates emotional engagement, and directly impacts key business metrics such as conversion, retention, and revenue.

You will drive design strategy, shape user experience, and build a high-performing team capable of delivering scalable and high-impact solutions.

🎯 Key Responsibilities

• Design and continuously improve mobile-first user flows with a focus on conversion and usability.
• Use design as a performance lever to increase FTD, retention, and ARPU.
• Launch and iterate UX/UI experiments based on data and A/B testing results.
• Apply best practices from iGaming and crypto industries to improve product performance.
• Leverage game design principles to enhance emotional engagement and user retention.

• Own, develop, and scale the design system to support fast product growth.

   

👥 Team Leadership

• Build and manage a team of designers (UX, UI, Motion, Visual), including both in-house and contractors.
• Mentor team members and elevate overall design quality and thinking.
• Establish efficient design processes: reviews, standards, workflows, and rituals.
• Foster a strong design culture focused on ownership, quality, and continuous improvement.

💡 Requirements

• 5+ years of experience in design within iGaming, crypto, or other high-conversion digital products.
• 2+ years in a Lead or Head of Design role with responsibility for business impact and team development.
• Proven experience delivering products end-to-end — from concept (0 to 1) to scaling.
• Deep understanding of UX principles specific to iGaming or crypto products.
• Strong knowledge of game design mechanics and emotional engagement strategies.

• Ability to analyze A/B test results and measure the impact of design decisions (CR, Retention, LTV).

   

🎁 What We Offer

• 💰 Competitive compensation.
• ⚡ Challenging and high-impact tasks that drive professional growth.
• 💼 Strong senior-level team and collaborative environment.
• 🚀 Fast decision-making and minimal bureaucracy.
• 🏡 Remote-first setup — work from anywhere or visit the office.
• 🎓 Investment in learning: courses, certifications, and internal knowledge sharing.
• 🍻 Healthy work-life balance: no overtime, no micromanagement.
• 💻 Modern equipment: MacBook, Starlink, PowerBank.
• 👶 Bonuses for maternity leave and childbirth.
• 🔔 Additional internal perks and benefits.

​The company is a leader in the Search Arbitrage market with over 20 years of experience in traffic. Unlimited budgets, a large creative team, automation of fillings and campaign management, an internal development team. Our goal is to make the media buying process as comfortable as possible and free buyers from constant checking of their advertising campaigns.
Right now we are looking for a buyer - an expert in TikTok Search. We value your experience and are ready to pay for it.

Why you'll love us:
- ​Infrastructure & Tech: Own development, autofills, unlimited budgets and agency accounts.
​- Creative Power: You have a personal Creative Producer assigned to you. He is your bridge to the creative department, who generates and implements your ideas every day.
- ​No Micro-management: We value expertise. Team Lead is support and analytics, not control of every click.
​- Scale: The opportunity to quickly grow to Team Lead.

​Your challenges:
- ​Scaling and optimizing RC in TikTok Search.
-​ Searching and testing new offers/approaches (we provide resources - you provide results).
-​ Maximizing ROI/Profit and working with reporting.

​Our ideal candidate:
- ​Has 1+ year of experience with TikTok (Search/RSOC - 6+ months required).
​- Confidently manages 20+ accounts simultaneously.
​- Understands how to maintain high ROI on large volumes.
​Leadership experience or creative skills would be a plus.

We offer:

- 20 working days of vacation (not calendar days);

- Additional paid leave for family events;

- 10 days of sick leave with medical certificate + 3 Sick days without MC;

- Professional courses;

- Remote/Hybrid/Office formats;

- Flexible start time between 8:00 and 10:00;

- Modern offices in Prague&Warsaw;

- Top equipment;

- Paid tools and programs;

- Participation in professional conferences fully-paid by the company.

You get:

- Rate + % of profit (discussed individually)

We are waiting for your feedback)

Attention! The company has a referral program - you can recommend a candidate for a bonus of up to $500 🙌

RemotePass is a leading global platform transforming the way businesses access and manage top talent. Recognized as one of G2’s Top 100 Fastest Growing Software Products, we’re on a mission to break down geographical barriers and create a world where exceptional talent can thrive anywhere.

By streamlining global hiring, onboarding, payroll, and compliance, RemotePass empowers organizations to build high-performing remote teams. Our platform is designed to improve the lives of millions of workers worldwide by providing them with unprecedented opportunities to connect with global employers and reach their full potential.

We are backed by world-class investors; Endeavor Catalyst, Khwarizmi Ventures, Oraseya Capital, Flyer One Ventures, Access Bridge Ventures, A15, Swiss Founders Fund and Plug & Play.

AI–Native Product Team

The Role

As a Senior Fullstack Engineer on one of our new AI–native squads, you will own entire features from database to UI. Our stack runs on AWS with PHP/Laravel and Node.js/NestJS powering the backend services, and React with TypeScript on the frontend. You will be expected to leverage AI coding assistants, automated testing tools, and generative AI workflows as core parts of your daily process—not as occasional novelties.

What you will be responsible for:

• Own and deliver features end–to–end across the full stack (backend services, APIs, frontend interfaces, and data layers)
• Design, build, and operate production systems in a payroll domain where correctness and reliability are non–negotiable
• Use AI coding tools (e.g., Claude Code, Cursor, Copilot) as a daily force multiplier for writing, reviewing, and refactoring code
• Write and maintain automated tests with AI–assisted generation, aiming for high coverage with minimal manual effort
• Participate in lean team rituals: async–first communication, lightweight code reviews, and continuous deployment
• Collaborate closely with product and design in a small squad to scope, estimate, and prioritize work
• Contribute to defining and evolving our AI–augmented engineering practices and toolchain
• Take shared ownership of operational concerns: monitoring, alerting, incident response, and on–call rotations

What We Are Looking For

Must–haves:

• 5+ years of professional software engineering experience with meaningful exposure to both backend (PHP or Node.js) and frontend (React/TypeScript) development
• Strong proficiency in our core stack: PHP/Laravel and/or Node.js/NestJS on the backend, React with TypeScript on the frontend
• Hands–on experience with AWS cloud infrastructure, relational databases, and API design (REST or GraphQL)
• Demonstrated comfort with AI–assisted development workflows—you already use AI tools regularly and can articulate how they change your process
• Strong fundamentals in testing: you know when to write a unit test, an integration test, or lean on AI–generated test suites
• Excellent async written communication—you document decisions, write clear PRs, and can drive alignment without meetings
• Ownership mindset: you do not wait for someone else to write the migration, fix the flaky test, or update the runbook

Nice–to–haves:

• Experience in payroll, HR tech, or fintech domains where precision and compliance matter
• Familiarity with prompt engineering, AI agent frameworks, or building LLM–powered features into products
• Experience migrating or integrating between PHP/Laravel and Node.js/NestJS services
• Experience working in small, high–autonomy teams (startups, platform teams, or similar)
• Background in QA or testing automation—understanding quality from first principles
• Contributions to developer tooling, CI/CD pipelines, or internal platform improvements

Why This Role Is Different

We are not adding “AI” to a job title for marketing purposes. We are restructuring our entire
engineering organization around a thesis: small teams of strong fullstack engineers, deeply
integrated with AI tools, can outperform larger traditional teams in speed, quality, and developer
satisfaction.

What this means in practice:

• You will not hand off work to a separate QA team—you own quality, aided by AI–powered testing and code review
• You will not wait on a backend engineer to build your API—you build the whole feature
• You will have real input into the tools and workflows the team adopts—this transformation is being built collaboratively
• You will work in a team of 2–3, not 5+, which means less coordination overhead and more building time

Benefit offerings include:

• 20 paid vacation days annually
• Paid public holidays based on your country of residence
• Unlimited sick leaves
• Comprehensive premium health insurance coverage

We’re looking for a C++ Software Engineer to join a small, highly focused team building FinishLynx 2.0 - a complete modernization of the world’s leading photo-finish timing system.
 

Our software is used at major athletic competitions worldwide, where precision down to thousandths of a second matters.

You’ll work at the intersection of high-performance systems, real-time processing, networking, and hardware integration.

What You’ll Work On:

• Develop and maintain a high-performance C++ backend handling:
  • timing logic
  • camera communication
  • real-time image streaming
• Build features for a cross-platform desktop UI using C# and Avalonia
• Design and implement low-level network protocols (TCP/UDP, binary communication)
• Integrate with specialized hardware:
  • high-speed cameras
  • timing sensors
  • scoreboard systems
• Collaborate on architecture decisions for a modern, scalable codebase
• Ensure reliability through testing and performance optimization

Requirements:

• Strong experience with modern C++ (17 or later)
• Solid understanding of:
  • multithreading & concurrency
  • low-level networking (TCP/UDP, sockets)
• Experience working on system-level or performance-critical applications
• Familiarity with Linux or cross-platform development
• Experience with CMake or similar build systems

Nice-to-Have:

• Experience with hardware integration (cameras, sensors, serial protocols)
• Background in real-time or embedded systems
• Knowledge of image processing or computer vision
• Experience with desktop UI frameworks (Avalonia, WPF, Qt)
   

Benefits:

• 4 weeks of paid vacation per year 
• Flexible working hours 
• Medical insurance for your peace of mind
• Professional development support - Launch Labs covers courses, training, and skill growth
• An exciting, collaborative, and innovative team environment
• Fully remote work, with freedom and flexibility

We're a fast-growing tech company building modern, innovative digital products — and we're looking for a Full-Stack Developer to join our team in Lviv. If you're comfortable on both sides of the stack, enjoy owning features end-to-end, and want to work in a team that values engineering quality, we'd love to hear from you.

What you'll be doing

You'll work as part of a cross-functional team to build and maintain full-stack features — from crafting responsive, user-friendly interfaces to designing scalable server-side architecture and APIs. Our frontend stack includes React, Next.js, TypeScript, Redux, GraphQL, SCSS, Material-UI, and Webpack. On the backend, we work with Node.js, Express, NestJS, PostgreSQL, MongoDB, JWT, Socket.IO, AWS (DynamoDB, S3, EC2), Firebase, and Heroku. We also integrate with third-party services such as Twilio, SendGrid, Google Maps, MapBox, and WebRTC.

What we're looking for

Frontend

• Solid experience with React and modern React hooks
• Confident use of modern JavaScript (ES6+) and TypeScript
• Strong command of HTML5, CSS3, and SCSS
• Experience with Redux or other state management tools
• Ability to build responsive, cross-browser compatible layouts

Backend

• Solid hands-on experience with Node.js
• Practical experience with Express.js and/or NestJS
• Experience working with ORM tools
• Proficiency in SQL databases (MySQL / PostgreSQL) and NoSQL databases
• Experience designing RESTful APIs and integrating with third-party services

General

• Experience with Git and version control workflows
• Ability to work across the full product lifecycle — from feature design to deployment
• Responsible, self-motivated, and comfortable working both independently and as part of a team

What we offer

• Full-time, in-office position in Lviv
• Official employment and a competitive salary based on your skills and experience
• Company-provided equipment
• A well-structured work schedule
• A friendly, supportive team and a comfortable office environment
• Mentorship and guidance from experienced colleagues
• Interesting and technically challenging projects to grow on

How to apply

Send us your CV — we review every application and get back to candidates promptly. This could be the start of something great.

About the role

EducateMe is an LMS built for US-based companies that take employee training seriously. Our customers use EducateMe to onboard new hires, upskill teams, and run compliance programs — but getting them to do all of that well requires more than a good product. It requires someone who can sit alongside them, understand their training goals, and help them build something that actually works.

That's this role. You'll own the post-sale customer relationship end-to-end — from onboarding SQL accounts to running ongoing check-ins, creating enablement content, and keeping customers educated enough to get real value from the platform. 
 

What you'll do:
 

• Own onboarding for new customers — run discovery calls to understand their use case, build tailored onboarding plans, and get them to first value fast
• Manage ongoing customer relationships — run regular check-ins, track adoption and engagement, spot churn risks early, and run upsell/expansion conversations
• Consult on training programs — help customers design effective learning experiences inside EducateMe: course structure, content strategy, learner journeys
• Create customer-facing content — write guides, record Loom walkthroughs, run occasional webinars, and contribute to the EducateMe knowledge base
• Be the voice of the customer internally — surface product gaps, document recurring pain points, and collaborate with the product team on roadmap priorities
• Support sales discovery — join late-stage sales calls to provide L&D credibility and help prospects understand how EducateMe fits their training workflow

What we're looking for:
 

Must-have

• Customer-facing experience — CSM, account management, or customer onboarding, ideally in SaaS. You're comfortable owning a book of business.
• Strong communicator — clear writer, confident on video calls, equally good async and live.
• Self-directed — we're a small team. You have context and goals, but not a playbook for every situation. You figure things out and move.
  
   

Nice to have

• Experience working with or inside an LMS — as an admin, L&D manager, or in a CS role at an LMS company
• Familiarity with tools like Notion, Loom, Intercom, or similar async-first stacks
• L&D background 
   

What we offer

• Fully remote - work from anywhere
• Real ownership and room to grow as the company scales
• Small, async-first team - no bureaucracy
• Direct access to the founder and input on product direction

We are looking for a Trainee / Junior Sales Manager aspiring to become a sales professional and ready to grow in Lead Generation and Full-Cycle Sales. You’ll work closely with a seasoned mentor, follow an internal training program, and benefit from established processes and strategies developed by the sales team.

Requirements

🔹Driven to grow in Lead Generation and Full-Cycle Sales
🔹Upper-Intermediate English is a must (writing and speaking)
🔹Advanced planning and critical thinking skills
🔹Superb(!) interpersonal and communication skills
🔹Proactive approach to solving tasks
🔹Result-driven mindset

Will be a helpful

🔹Education or any experience in B2B Sales
🔹General understanding of software development

Responsibilities

🔹Follow the individual training program and gradually grow in one of two directions — Lead Generation or Full-Cycle Sales
🔹Generate leads using various channels (including resources like Upwork and LinkedIn)
🔹Develop relations with potential clients to find how we can help them achieve their goals
🔹Work with team managers to develop the best-selling strategy for every team and domain
🔹Research and employ new channels and strategies as a part of sales department effort
🔹Learn from technology experts, contribute to selling points and proof-of-expertise materials
🔹Work on completing all milestones on your path to becoming an expert in your chosen direction
🔹Break and improve the process when it is necessary and be your best self! ;)

We offer

🔹Individual mentoring, sharing knowledge to polish your skills and support your growth in either Lead Generation or Full-Cycle Sales
🔹Opportunity to work with potential clients from the US, EU, UK, Canadian and Australian markets
🔹Cutting-edge sales workflow and processes focused on continuous improvement and innovation
🔹Open environment and support that facilitates professional freedom and growth
🔹Compensation that scales with your skills and experience

Benefits

We offer several benefits for the team members to improve their quality of life and help with achieving professional development goals.

Professional

🔹Compensation for professional certifications, courses, IT conferences, and events
🔹Individual and group English classes with native-speaking teachers from US & UK

Quality of life

🔹Our processes are tailored to enable remote work and flexible work schedule
🔹You can choose from a selection of hardware either it is Apple, or PC devices
🔹There are also frequent team retreats, leisure activities, and holiday celebrations
🔹Gifts on personal and professional anniversaries and movie nights
🔹21 paid days off and 11 national holidays throughout the year to travel and rest
🔹We compensate some expenses on recreational activities, including various sports, dance lessons, and yoga sessions
🔹Partial reimbursement for medical expenses
🔹You are a part of a team, we help each other when life knocks one of us down 🤠

We are driven to be the best, grow, improve, and innovate. We would welcome a like-minded person to become an invaluable part of our team!

Follow our social media — Instagram, Facebook, Linkedin, YouTube
Visit our website and learn about the company’s portfolio and technologies 💻

We are looking for a Customer Care Specialist with experience in payments, fintech, or iGaming environments to support merchants and partners with payment-related inquiries and operational issues.

You will act as the primary point of contact for customers, working closely with the Payments, Risk, and Finance teams to investigate transactions, resolve payment issues, and ensure a smooth customer experience.

Responsibilities

• Provide daily support to merchants and partners via chat, email, Telegram, and other communication channels.
• Investigate payment-related issues, including declined, pending, or failed transactions.
• Analyze transaction statuses across internal payment gateway systems and provider platforms.
• Communicate with payment providers, banks, and partners to resolve transaction-related inquiries.
• Monitor payment performance and identify issues affecting approval rates.
• Assist merchants in understanding payment errors, statuses, and processing flows.
• Act as a liaison between merchants and payment providers to ensure timely issue resolution.
• Escalate complex cases to relevant internal teams when necessary.
• Maintain accurate records of investigations and resolutions.
• Contribute to process improvements and customer satisfaction initiatives.

 Requirements

• Experience in Customer Support, Customer Care, Payment Operations, Merchant Support, or a similar role.
• Background in payments, fintech, iGaming, e-commerce, or online payment processing.
• Understanding of payment transaction flows, card payments, and payment gateways.
• Strong analytical and problem-solving skills.
• Excellent communication skills in English (written and spoken).
• Ability to work with multiple systems and manage several cases simultaneously.
• Attention to detail and a customer-focused mindset.
• Ability to work independently and collaborate with cross-functional teams.

 Nice to Have

• Experience working with payment service providers (PSPs), acquiring banks, or payment gateways.
• Knowledge of fraud prevention, risk management, or chargeback processes.
• Experience using CRM, ticketing, or payment monitoring tools.

• Familiarity with iGaming payment operations.

   

Working Hours

• This role supports North American clients, so candidates should be comfortable working evening hours and collaborating across different time zones: 3:00/4:00 PM – 11:00/12:00 AM Kyiv time 

   

 What We Offer

• Opportunity to work in a fast-growing fintech/iGaming environment.
• International team and dynamic work culture.
• Professional growth and development opportunities.
• Exposure to modern payment technologies and global payment providers.
• Stable long-term cooperation.
• Supportive and collaborative team environment.
• 20 paid vacation days per year.
• 10 paid sick leave days per year.
• Competitive compensation package.
• Remote work opportunity.

Niko Technologies is an e-commerce technology company specializing in the development of modern, scalable websites and online stores for businesses across various industries. Our mission is to help companies grow online by delivering user-friendly, high-performance, and conversion-focused digital solutions.

We invite you to join an IT company that creates and develops e-commerce platforms, custom websites, and digital products using modern technologies and best development practices.

We are currently looking for a motivated, creative, and experienced Project Manager to join our development team and help drive the successful delivery of web and e-commerce projects.

Reasons to join us:

• A globally focused company with the best career prospects;
• Highly professional, interesting and motivating work environment;
• Opportunity to participate in viable projects and improve your skills;
• More chances to step up!
• Flexible work schedule (Mon-Fri);
• Competitive salary and bonuses.

As a Project Manager you:

• Define product vision and strategy;
• Lead the release process and coordinate all activities required to bring the product to market;
• Generate, develop and curate new ideas;
• Define requirements for each feature;
• Manage from concept to design, sample making, testing, forecasting, cost, and promotion;
• Conduct product presentations to customers/investors/partners;
• Seek out new partners, negotiate.

What you will need:

• 5+ years of product management experience in IT;
• Fluent written and spoken English, including technical writing skills (at least Upper-Intermediate);
• Proven experience managing all aspects of successful product development;
• Excellent understanding of the software development life cycle;
• Strong analytical skills;
• Ability to prioritise and make good business decisions.
• Excellent communication and good interpersonal skills;
• Ability to present complex ideas in a simple way.

Take the opportunity: send us your resume and be part of a revolutionary project!

We are looking for a dedicated Middle QA Engineer to join our team. This role combines quality assurance and customer support, requiring strong attention to detail, proactivity, excellent communication skills, and a good understanding of system functionality.
 

Required Skills & Qualifications
 

• Experience: At least 2 years of proven experience in QA / software testing.
• Language Proficiency: Fluent or professional working proficiency in English.
• Core Competencies: Strong attention to detail, analytical mindset, and sharp problem-solving skills.
• Technical Web Debugging: Proficient in using browser developer tools (specifically analyzing console logs and inspecting network traffic).
• AI Tool Integration: Ability to effectively leverage AI tools to optimize testing workflows and productivity.
• API Testing: Solid understanding and hands-on experience with API testing concepts and tools (e.g., Postman).
• Architecture: Good understanding of microservices architecture and how distributed components interact.
• Test Design: Strong knowledge of test design techniques with the ability to apply them to daily testing scenarios.
• Testing Methodologies: Deep understanding of different testing types, levels, and methodologies.
• Coding Basics: Fundamental understanding of JavaScript for reading code, debugging, or basic script comprehension.