Jobs at Djinni

We are looking for a Junior Project Manager to join our growing team in Ukraine.

DARLY SOLUTIONS is an international IT company specializing in delivering innovative solutions across FinTech, MedTech, SaaS, etc.

With years of experience in web and mobile development, UI/UX design, Quality Assurance, AI, and machine learning, we pride ourselves on creating impactful products that drive success for our clients.

Since 2018, we have successfully completed over 250 projects.
Examples of our work across various domains can be found on our website — www.darly.solutions

We leverage cutting-edge technologies to craft powerful, forward-thinking solutions tailored to our clients’ needs. Our team is proficient in a diverse range of tools, including Angular, NestJS, React, Vue, PHP, Ruby, NodeJS, and many others.

Requirements:

- 6+ months of experience as a Project Manager in an outsourcing company
- Solid understanding of PM processes and the Software Development Life Cycle (SDLC)
- Strong sense of responsibility and proactivity
- Open-minded and receptive to new ideas and approaches
- Proven track record of being a fast learner, solutions-oriented, and able to meet deadlines
- Experience working in a high-level collaborative environment with a strong teamwork mentality
- В2 English (spoken, written, and reading comprehension)

Responsibilities:

- Develop project scopes and objectives, involving all relevant stakeholders
- Create detailed work plans that identify and sequence the activities required for successful project completion
- Manage and coordinate project team activities, assign tasks, and ensure adherence to deadlines
- Ensure resource availability and allocation align with project requirements
- Conduct regular risk assessments and implement mitigation strategies
- Proactively resolve issues and troubleshoot emerging problems
- Track project expenses and compare actual costs against the budget, reporting any variances
- Monitor and evaluate deliverables to ensure they meet quality standards and client expectations
- Communicate project status, progress, risks, and issues to stakeholders and senior management
- Manage changes in project scope, schedule, and budget
- Provide leadership, guidance, and motivation to project team members
- Identify opportunities for process improvements and potential project upsell initiatives

Would be a plus:

- Working experience with ClickUp & Notion;
- Pre-sales experience

What we offer:

- Flexible work format - remote, 8-hour working day without time trackers;
- Competitive salary;
- TIght-knit and friendly team;
- Personalized career growth;
- Up to 50% coverage of the cost of professional courses;
- Vacation time, sick-leaves, national holidays ;
- Competitive bonuses for a personal recommendation of new employees;
- Professional development tools (mentorship program, tech talks and workshops);
- English classes with a teacher;
- Corporate events and team buildings.

We are seeking an experienced Python Team Lead to join our growing team. As a Team Lead, you will play a pivotal role in overseeing and driving the success of our Python development team. The successful candidate will have a strong background in Python development, leadership skills, and a passion for delivering high-quality software solutions.

Key Responsibilities:

Lead and mentor a team of Python developers in the design, development, and delivery of software solutions.

Collaborate with cross-functional teams, including product managers, designers, and other engineering teams, to ensure project success.

Provide technical guidance and expertise to team members, fostering a culture of continuous learning and improvement.

Architect, design, and implement robust and scalable solutions using the project tech stack: Python, Mongo DB, FAST API framework, PostgreSQL, SqlAlchemy, Unit tests, and AWS.

Ensure code quality, performance, and adherence to coding standards through code reviews and continuous integration practices.

Collaborate with stakeholders to gather requirements and translate them into technical specifications.

Troubleshoot and resolve complex technical issues, ensuring the team meets project deadlines and goals.

Requirements:

Proven experience as a Python Developer with a strong understanding of Python best practices.

Previous experience in a leadership or mentoring role, guiding and developing junior developers.

Solid understanding of the project tech stack, including Python, Mongo DB, FAST API framework, PostgreSQL, SqlAlchemy, Unit tests, and AWS.

Experience in designing and implementing scalable and maintainable software solutions.

Strong problem-solving skills and the ability to thrive in a fast-paced, collaborative environment.

Excellent communication skills, with the ability to convey technical concepts to both technical and non-technical stakeholders.

Nice to Have:

Certification in Python or relevant technologies.

Experience with Martech.

About the company:
We are an international iGaming company expanding across LATAM markets. Our focus is on localized online casino projects with strong user experience and secure payment flows. We’re looking for a PSP Manager to build and manage our payment ecosystem in Argentina and the wider LATAM region.

Responsibilities:

• Identify, evaluate, and onboard local PSPs (payment service providers) in LATAM
• Negotiate contracts, manage relationships, and monitor PSP performance
• Oversee integrations with payment gateways and solutions (deposits, withdrawals, KYC)
• Monitor payment conversion rates, transaction issues, fees, and fraud activity
• Work closely with Risk, Finance, Compliance, and Tech teams
• Provide reports and data-driven recommendations to improve payment performance
• Stay up to date with LATAM payment trends, alternative payment methods, and local market specifics

Requirements:

• 2+ years of experience with payment systems (PSPs, aggregators, fintech)
• Strong understanding of online payments, risk management, and transaction flows
• Hands-on experience in LATAM markets (preferably Argentina, Brazil, Peru, Chile, etc.)
• Excellent negotiation and communication skills with international partners
• English — Upper-Intermediate or higher (Spanish is a strong plus)
• Background in iGaming, betting, fintech, or e-commerce is a big advantage

We offer:

• Opportunity to develop a large-scale iGaming project for LATAM
• Flexible working format (remote or hybrid)
• Competitive salary and performance-based bonuses
• Fast decision-making processes and freedom to influence results

We are looking for a Game Mathematician (project-based position) to work on slot games within an iGaming product. This role is for someone who can turn mathematics into an engaging and well-balanced gaming experience, works confidently with probabilities, RTP, and simulations, and collaborates effectively with developers and QA.

Responsibilities

• Design and calculate mathematical models for slot games (RTP, volatility, hit rate, max win).
• Build and balance core game elements: paytables, reels/weights, wild & scatter logic, free spins, respins, multipliers, bonus features.
• Prepare complete mathematical documentation for implementation: formulas, rules, tables, edge cases, configurations.
• Run and analyze Monte Carlo simulations to validate RTP, payout distribution, and volatility.
• Prepare math validation reports.

• Support developers and QA during integration and testing phases.

   

Optional / Additional Responsibilities

• Research iGaming trends and competitor mechanics.
• Participate in the full game lifecycle (from concept to release).

• Analyze player behavior using mathematical and statistical data.

   

Requirements

• Commercial experience in slot math/casino game mathematics.
• Strong understanding of probability theory, combinatorics, and statistics.
• Clear understanding of RTP structure (base vs bonus contribution), volatility management, and feature triggers.
• Ability to produce clear and well-structured technical documentation for engineering teams.

• Strong analytical thinking, attention to detail, and ownership of results.

   

Nice to Have

• Confident knowledge of Python.
• Experience building simulation scripts/tools (config-driven, reproducible simulations, result export).
• Experience with jackpot / progressive models.

• Understanding of compliance and regulatory requirements in iGaming.

   

What We Offer

• Work on real slot games in the iGaming domain.
• Direct impact on core gameplay and the mathematical model of the product.
• Collaboration with an experienced team (game design, development, QA).
• Long-term cooperation and a stable project.
• Real Product, Real Impact: Work on a live product, not an experimental project.
• Flexible Work Environment: Work from anywhere globally with a competitive compensation package.
• Dynamic Team: Join a group of passionate game development experts who share your love for creativity and innovation.
• Fun and Supportive Culture: We foster a collaborative, supportive team environment where your ideas and contributions are valued.

Hi there!

We’re excited to introduce you to Softsich — a young, ambitious, and fast-growing company that creates innovative digital products and confidently expands its presence in global markets.

We are looking for a result-oriented Affiliate Lead to manage, and scale our affiliate marketing department. In this role, you will be responsible for developing a global network of partners, optimizing traffic quality, and driving revenue growth. The role includes strategic planning, high-level negotiations, team leadership, and close collaboration with the product and marketing teams to ensure our brands dominate their niches.

Your responsibilities will include:

• Development of affiliate direction: strategy for attracting and scaling the partner network, prioritization of GEO/sources/partners.
• Leadership of the Affiliate team: setting goals, planning, monitoring performance, coaching/mentoring, performance management.
• Engaging and negotiating with leading partners in global markets
• Traffic purchasing and budget management: budget allocation across channels, margin control, ROI/CPA/LTV optimization.
• Expert knowledge of models: Fixed fee, CPA, Hybrid, Revenue Share, EPC — selecting a model for a partner/channel, quality and conditions control.
• Deep understanding of affiliate platforms and tracking: configuration, attribution, postbacks, anti-fraud, working with Affilka/ReferOn (and/or analogues).
• Channel and traffic mix management: SEO, PPC, Email/SMS — with a focus on scale and quality.
• Analytics and reporting: building a system of metrics, dashboards, regular reporting for management (plan/actual, ROI, LTV, CAC, FTD, Retention).
• Processes and cross-functional interaction: working with Product, CRM, BI/Analytics, Legal/Compliance, Finance, Media Buying to achieve growth goals.
• Participation in conferences/communities as a company representative: networking, partner hunting, brand presence building.

It’s a match if you have:

• 3+ years in affiliate marketing
• 1–2+ years of leadership experience (Team Lead/Lead/Head of Department): team/contractor management, KPI setting, hiring/onboarding.
• Experience in global markets
• Strong skills in finding, attracting, managing, and developing partners (account management + negotiation).
• In-depth independent analysis of traffic and its quality: focus on critical metrics (FTD, CR, EPC, ROI, LTV, churn, retention, fraud indicators).
• Practical experience in scaling SEO/PPC/Email/Social/Streamers; advantage — strong expertise in SEO + PPC.
• Knowledge and practical use of parsing/research tools for SEO/PPC (at the task/quality control and efficiency level).
• Experience working with affiliate platforms Affilka + ReferOn (or analogues) + understanding of integrations/postbacks/tracking.
• Important: participation in specialized conferences and availability of a network/contacts in the niche.
• Upper-Intermediate+ English (negotiations, contracts, meetings).

 What We Offer:

• Flexible schedule and freedom to choose: work from our office in Warsaw .
• 24 paid vacation days, sick leave, and medical insurance (currently in Ukraine, other countries — in progress).
• A friendly, open-minded team where it’s easy to ask questions, learn, and be yourself.
• Coverage for professional events and training.
• Birthday gifts, team buildings, and genuine team connection.
• Zero energy or business ties with the aggressor country — and we’re proud of that.

🚀 Ready to join a team?

Then welcome on board — let’s grow smarter together!

Akurateco is a cutting-edge white-label payment software provider with 15+ years of hands-on experience in the payment industry, bringing fully-brandable and easily customizable payment software to our customers.

We are looking for an IT Project Manager to join our team.

Requirements:

• 4+ years of experience as an IT Project Manager in a product or service IT company
• Hands-on experience with complex software integrations involving multiple stakeholders (clients, internal teams);
• Strong initiative and proactive mindset — ability to independently identify problems and drive solutions without constant supervision;
• Result-oriented approach with a clear focus on business value and delivery;
• Strong problem-solving skills, critical and analytical thinking;
• Excellent communication skills — ability to clearly articulate ideas, negotiate, align expectations, and influence stakeholders;
• Ability to effectively collaborate with software developers and technical teams, speak their language, and remove blockers;
• Solid understanding and practical experience with Agile / Kanban methodologies;
• Strong Jira experience (JQL, Boards, Reports, Dashboards, backlog management);
• English level — at least Intermediate;
• Experience in technical support or business analysis.

Responsibilities:

• Independently manage projects end-to-end: initiation, planning, execution, delivery, and closure;
• Communicate directly with clients, gather requirements, manage expectations, and ensure high customer satisfaction;
• Manage project risks, budgets, dependencies, and priorities;
• Lead and coordinate the development team, motivate team members, and help remove impediments;
• Manage day-to-day operational activities of assigned projects;
• Use advanced delivery and performance metrics to control timelines, quality, and efficiency;
• Provide clear and transparent project reporting to stakeholders using Jira tools;
• Participate in all projects together with the Senior Project Manager;
• Assist the Senior Project Manager with administrative and organizational tasks;
• Work with company documentation, key metrics, and spreadsheets;
• Build and maintain strong, long-term relationships with internal customers and stakeholders.

We offer:

• Remote work;
• Fair remuneration;
• Challenging tasks and interesting project in fintech;
• Professional growth and English classes;
• 20 working days of paid vacation;
• 20 calendar days of paid sick leave (*with supporting medical documents);
• Public Holidays.

Responsibilities

• Launching, managing, and scaling ad campaigns;
• Analyzing performance metrics and optimizing campaigns for maximum ROI;
• Generating creative ideas, briefing designers, and overseeing production;
• Keeping detailed performance reports.
   

Requirements

• At least 1 year of experience in traffic acquisition on Facebook (gambling vertical);
• Experience managing budgets of $50,000+ per month;
• Experience working with IGaming mobile apps (iOS, Android, PWA);
• Proven successful cases from the last 6 months;
• Strong skills in writing clear and structured briefs for designers and technical specialists;
• Experience with spy tools and competitive analysis;
• Deep understanding of creative trends and the ability to identify high-performing concepts;
• Experience working with trackers (Keitaro, Binom).

Resposibilities:

• Participate in developing creative hypotheses.
• Select visual solutions tailored to campaign goals and target audiences.
• Quickly adapt creatives based on test results.
• Analyze the performance of visuals (CTR, CR, CPA) and improve them based on data.

Brand Visual Identity

• Maintain and evolve the brand’s visual identity — unified style, structure, and visual principles.

Quality Control

• Ensure high quality of visual content at all stages — from concept to final version.

Creative & Template Library Management

• Maintain and develop a library of creatives and templates for the media buyers and marketing team.

Process Optimization

• Optimize the content creation workflow by implementing fast and convenient working templates.

Cross-Department Collaboration

• Collaborate with all departments across the company.
  
  Requirements:
• 2+ years of experience as a designer (experience in digital, performance, or affiliate marketing is a strong advantage).
• Excellent proficiency with AI tools, Adobe Photoshop, Illustrator, After Effects (or equivalent software).
• Strong understanding of composition, animation, typography, and color theory.
• Creativity, strong sense of rhythm and motion, and attention to detail.
• Ability to work quickly and efficiently under tight deadlines.
• Experience with Figma, Premiere Pro, Blender, or other 3D tools.
• Understanding of performance design principles and working with key metrics (CTR, CPA, CR).

We are seeking a strong Key Account Manager with a solid fintech background who will manage and grow relationships with key enterprise clients, ensuring long-term partnership and revenue growth 💼📈

 Your Responsibilities

🤝 Support clients through the full onboarding cycle, ensuring a smooth and successful start
📊 Build and maintain strategic relationships with enterprise customers
💬 Foster long-term partnerships based on trust, transparency, and mutual respect
💡 Identify upsell & cross-sell opportunities within existing accounts
🔄 Conduct regular business reviews to align with clients’ evolving needs
🎯 Present value propositions clearly and handle objections effectively
📝 Negotiate and close complex B2B deals with senior decision-makers
📈 Monitor KPIs, growth metrics, satisfaction levels, and risks
🤝 Collaborate with IT, Compliance, Payments, Finance, and Settings teams to ensure seamless client experience
🚨 Monitor client activity and proactively address any unusual changes
📑 Prepare monthly reports on KPIs and assigned tasks
📚 Assist with Confluence articles and updates upon request
👩‍🏫 Mentor newcomers, conduct shadow sessions and trainings after probation
🗣 Gather client feedback and convert it into actionable insights
🌍 Share industry trends and market insights within the team
⚖️ Maintain high standards of ethics and professionalism

 Skills & Requirements

✅ 2+ years of experience as Key Account Manager (B2B) / Payment Manager
✅ Strong understanding of FinTech & payment ecosystems
✅ Experience with merchant account onboarding
✅ Excellent communication & self-management skills
 English – Upper-Intermediate / Advanced
 Ukrainian/Russian – fluent

Nice to Have

➕ Compliance certifications
➕ Legal background

Hiring Process
📞 Prescreening Call with Recruiter (40 min)
🧠 Technical Interview (60 min)
🎯 Job Offer & Background Check

We are looking for an ambitious and result–oriented Sales Manager who wants to develop a career and grow in sales. Ideally, we are looking for a candidate with a strong background in FinTech sales (including EMI, PSP, fintech banks, and digital wallets). We are committed to providing you with comprehensive training and support by experienced professionals so you can succeed in the Sales role.

Responsibilities:

• Acquire new clients by growing, maintaining and leveraging leads, converting them into sales opportunities
• Identify features of target business verticals in order to offer the most suitable solution for the potential client
• Prepare and organize sales materials, including presentations and proposals
• Present and pitch products to potential clients
• Schedule and attend meetings with potential clients to discuss their needs and introduce PayDo’s solutions
• Prepare offers, agreements and invoices
• Work with CRM (Zendesk Sell)
• Provide periodic updates and report to the Head of Department
• Achieve weekly/monthly KPIs

Skills & Requirements:

• Strong background in FinTech sales (including EMI, PSP, fintech banks, and digital wallets)
• Motivated, enthusiastic and result-oriented individual with a strong work ethics
• A quick learner who can grasp new concepts and apply them quickly
• Fluent in English and Ukrainian/Russian
• Basic knowledge of CRM platforms
• A creative and resourceful problem solver
• Ready for new challenges with a strong can-do attitude

• Ability to travel abroad

   

  Our Hiring Process:

  • Prescreening Call with recruiter 
  • Final interview with HRD and Hiring Manager
  • Job Offer & Background Check

We are looking for a Senior Azure DevOps Engineer to join our team!

Our client is the world's largest automotive safety supplier. N-iX team will work on a system that is used to control quality of production process as well as quality of produced items. 

Responsibilities:

• Set up and maintain CI/CD pipelines using Azure DevOps
• Setup local monitoring with Prometheus, Grafana, Fluent Bit, and Loki
• Kubernetes cluster management
• Automate infrastructure provisioning (IaC)
• Manage Azure environments, access control, and monitoring
• Ensure smooth deployments and environment consistence

Requirements:

• Experience with Kubernetes
• Experience with Prometheus, Grafana, Fluent Bit, and Loki
• Experience with Azure DevOps pipelines, IaC, Terraform
• Azure resource provisioning and automation
• CI/CD, security hardening
• Basic networking skills
• Upper-intermediate level of English

We offer*:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits

*not applicable for freelancers

We are the creators of a new fintech era!
Our mission is to revolutionize the world by making blockchain technology accessible to everyone in everyday life. WhiteBIT is a global team of more than 1,200 professionals united by a shared vision of shaping the Web3 future.
We are building our own blockchain ecosystem, ensuring maximum transparency and security for over 8 million users worldwide. Our cutting-edge solutions, rapid adaptation to market challenges, and technological excellence set us apart from traditional companies.
Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT, and VISA.


The future of Web3 starts with you — join us as Market Maker Manager!

Requirements

-3–7 years of experience working with institutional clients in trading, market making, or crypto liquidity

-Experience with market making operations or working with centralized exchanges

-Strong understanding of the crypto market structure and institutional trading needs

-Excellent communication and client management skills

-Proactive, analytical, and results-oriented

-Comfortable working with technical and trading teams

Responsibilities

— Manage relationships with existing market makers, HFTs, prime brokers, prop desks, and hedge funds

— Ensure clients liquidity and trading performance meet agreed KPIs (spread, depth, volume)

— Monitor and report on trading activity and liquidity metrics

— Collaborate with Legal, Compliance, and Operations teams to ensure seamless client onboarding and support

— Work closely with the technical team to maintain system reliability and address client requests

— Implement best practices in market making and client relationship management

— Identify opportunities to improve liquidity quality and operational efficiency

Work conditions

Immerse yourself in Crypto & Web3:
— Master cutting-edge technologies and become an expert in the most innovative industry.
Work with the Fintech of the Future:
— Develop your skills in digital finance and shape the global market.
Take Your Professionalism to the Next Level:
— Gain unique experience and be part of global transformations.
Drive Innovations:
— Influence the industry and contribute to groundbreaking solutions.
Join a Strong Team:
— Collaborate with top experts worldwide and grow alongside the best.
Work-Life Balance & Well-being:
— Modern equipment.
— Comfortable working conditions, and an inspiring environment to help you thrive.
— 30 calendar days of paid leave.
— Additional days off for national holidays.
— Health insurance.

We are the creators of a new fintech era!
Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey.
We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA.

The future of Web3 starts with you: join us as a SMM Strategist!

Requirements:

— 5+ years in SMM, including strategy ownersh;
— Agency experience (SMM agency / marketing / creative agency) — must;
— Proven track record of planning and leading creative social campaigns and activations;
— Strong English (C1), confident stakeholder management;
— Hands-on understanding of content formats, channel specifics, community mechanics;
— Strong project/campaign coordination skills (briefs, timelines, approvals, production);
— EU location (or CET–WET ±2h from Spain).

Responsibilities:

— Own SMM strategy and channel plans (brand + product);
— Build campaign concepts with “agency mindset”: creative hooks, formats, activations, PR-adjacent ideas;
— Lead planning and execution: briefs, content calendar, launch playbooks;
— Coordinate cross-functionally (design, video, product, PR, community, partners);
— Ensure consistent tone, quality bar, and brand alignment;
— Report performance and insights; improve based on data.

Immerse yourself in Crypto & Web3:
— Master cutting-edge technologies and become an expert in the most innovative industry.
Work with the Fintech of the Future:
— Develop your skills in digital finance and shape the global market.
Take Your Professionalism to the Next Level:
— Gain unique experience and be part of global transformations.
Drive Innovations:
— Influence the industry and contribute to groundbreaking solutions.
Join a Strong Team:
— Collaborate with top experts worldwide and grow alongside the best.
Work-Life Balance & Well-being:
— Modern equipment.
— Comfortable working conditions, and an inspiring environment to help you thrive.
— 24 calendar days of paid leave.
— Additional days off for national holidays.

Description
 

We partner with startups and enterprises to build backend-driven products across sports, healthcare, fintech, hiring platforms, eCommerce, and machine learning.
 

For you, this means working on real production systems, seeing how modern backend services are built, and growing faster than on a single long-living legacy project.
 

If you’re excited to start your .NET journey on real-world products that actually ship — keep reading.
 

What You'll Do

• Build and maintain REST APIs using ASP.NET Core
• Implement backend features — from small improvements to complete modules
• Write clean, maintainable code and learn best practices through code reviews
• Work with databases: design schemas, write queries, and optimize performance
• Participate in deployments and learn how backend services run in production
• Collaborate with frontend and product teams to deliver end-to-end features
   

What We Work With

⚡ .NET / ASP.NET Core, Entity Framework Core, SQL, Azure, Docker, Swagger, Postman

Gets You Extra Points

• Experience with cloud platforms (Azure, AWS, GCP, DigitalOcean)
• Basic knowledge of CI/CD pipelines
• Familiarity with React or other frontend frameworks
• Experience with containerization (Docker)
• Understanding of microservices or distributed systems basics

What You Bring

• 1+ year of hands-on experience with ASP.NET Core and Entity Framework Core
• Good understanding of SQL, database design, and query optimization
• Basic experience with Azure (Storage, WebJobs, Blob)
• Familiarity with REST APIs and API documentation tools (Swagger / Postman)
• English: Intermediate+ (comfortable in meetings and daily communication)
• Motivation to learn, improve, and grow as a backend engineer

What You Get

Work & Growth:

• Fully remote, flexible hours
• Structured code reviews
• Senior engineers who help you level up
• English practice sessions
• Room to grow and take ownership

Compensation:

• Salary in USD
• Performance reviews twice a year
• 15 days paid vacation + sick leave

Join JustMarkets — a Global CFD Broker — as a Customer Support Specialist, while working closely with our clients to ensure they receive the right products and will have an opportunity to deep dive in the world of investment.

If you want a fast-growing industry, flexible work, and a role where you actually learn — this is it.
Good English, clear communication, and curiosity matter most.

Work from anywhere. Grow with a supportive team. Stay close to investment trends (even if you’re new to them).

What you’ll do

• Support English-speaking customers via chats, emails and callbacks 
• Explain things in a clear and friendly way
• Solve issues using well-documented processes (and team support)
• Keep customer info updated and accurate
• Suggest improvements when you see ways to make things smoother

You’ll be a good fit if

• You have at least some experience in customer-facing roles (support, retail, hospitality, volunteering, tutoring — anything involving communication)
• Your English is around B2 or higher
• You value empathy, patience, and clear communication
• You learn quickly and like understanding how things work
• You’re reliable, organized, and attentive to detail

Nice to have

• Interest in fintech or digital products
• Experience with CRM or ticketing tools

What we offer

• A friendly and supportive team culture
• Structured onboarding and mentoring
• Real growth opportunities
• Medical insurance after probation
• Compensation for courses and language learning
• Gym membership or sports equipment reimbursement
• Paid 10 sick leave shifts and 160 paid vacation hours per year
• Full support with private entrepreneur setup and tax compensation