Jobs at Djinni

Israel-based autosport IT company is looking for a skilled Support Engineer to join our team. We develop products that enhance the user experience in both real-world and simulated autosport environments, including multiple web-based applications that provide real-time performance insights to drivers, teams, and racing data.

As a Support Engineer, you will be responsible for:

• Supporting customer Live Race Events across the globe (Europe, USA, South America, Australia), Racing School Events, and Sim Racing Events
• Monitoring and comparing our data with customers’ real-time data during live events
• Communicating with customers regarding unexpected situations such as missing data, schedule changes, canceled sessions, or platform-related issues
• Investigating and analyzing reported issues and escalating them when necessary
• Supporting web-based products and assisting users with troubleshooting
• Working with APIs and databases for data validation and issue investigation
• Collaborating closely with development and product teams to ensure smooth event operations
• Documenting issues, updates, and resolutions in Jira, Confluence, or similar tools

We are looking for a candidate who possesses:

• Strong English communication skills
• At least 1 year of experience in technical support, product support, or web application support
• Experience working with Jira and Confluence (or similar tools)
• Basic understanding of APIs and experience with tools such as Postman or Swagger
• Experience working with relational or document-oriented databases, including basic querying and data validation
• Strong analytical and problem-solving skills
• Ability to work in a fast-paced environment during live events
• High level of responsibility and attention to detail

Working schedule:

• Regular working hours: Thursday–Monday, 09:00–18:00 (Tuesday and Wednesday are days off)
• Additional hours required outside of regular working hours during live events or critical activities are compensated separately according to the hourly rate
• Only candidates currently located in Kyiv or willing to relocate to Kyiv after the war will be considered

If this sounds like a good fit for you, we encourage you to apply!

Thanks!
 

We are looking for a Beta Community Support Engineer to join our big and skilled team, working on a big navigation system. The navigational app works on smartphones and tablets, letting people outsmart traffic, communicate, share trips etc.

The Beta community includes several thousand volunteers worldwide who participate in various testing phases of the product and aid in improving product quality. The main responsibilities include daily management and communication with the Beta Community — monitoring Beta feedback, bug reports, suggestions and ensuring questions have a response.

Responsibilities:

• Monitoring and debugging Beta community bug reports, suggestions and forum posts
• Releasing Beta-staged versions to the community via Centercode
• Identifying important and critical issues to track and report about to internal teams

Requirements:

• High level English speaker — be able to write and communicate verbally in proficient English, using technical and testing related terminology
• 1+ year in L2 Technical Support or 1+ year in manual QA
• Familiarity with bug tracking systems and test management tools
• Task oriented — able to deliver quickly on tight schedules and deadlines, and must be able to adapt to frequent changes in requirements

We offer:

• Opportunities to develop in various areas (web, mobile, backend testing, API testing, etc)
• Compensation package (20 paid vacation days, paid sick leaves)
• Flexible working hours
• Medical Insurance
• English courses with a native speaker, yoga (zoom)
• Paid tech training and other activities for professional growth
• Work from comfortable office in the center of Warsaw
• International business trips

J-VERS is a programmatic job advertising agency that helps employers find the right candidates in any industry by optimizing the hiring process. Founded in 2023, the company has grown 5x, building a fully remote team that serves over 150 enterprise clients across the US and EU through AI-powered advertising technology.

We’re transforming how companies hire — and we’re just getting started. Want in? Join us as a Partnerships Manager and help shape the future of recruitment 🌟
 

What You'll Be Doing:

• Identifying and contacting potential partners through email and LinkedIn, categorizing leads, understanding their needs and potential, and negotiating terms of cooperation;
• Building and keeping strong, long-lasting client partnerships, looking for ways to grow advertising campaigns, and discussing possible strategies with partners;
• Tracking the performance of current campaigns and adjusting agreements to meet business goals;
• Regularly monitoring affiliate performance metrics and leveraging data-driven insights to optimize campaigns, partnerships, and operational efficiency;
• Researching new business models, learning from industry leaders, and implementing innovative strategies.

You are our ideal candidate if you have:

• 3+ years of experience as a Partnerships Manager  or Business Development Manager;
• An advanced English level (C1) and fluency in Ukrainian;
• Excellent business communication and argumentation skills;
• Strong analytical skills with the ability to work with statistics, draw data-driven insights, and apply them in negotiations;
• High productivity, self-motivation, ability to prioritize tasks, and meet deadlines.

It would be a plus if you have:

• German language skills at the B2/C1 level.

You’ll thrive at J-Vers if you are:

• Self-motivated and comfortable with autonomy;
• Passionate about using technology to solve real problems;
• Open to collaboration and knowledge sharing;
• Results-oriented and focused on impact;
• Curious and committed to continuous learning.

Why Join Us:

Work Without Limits:

• Remote-first team with no location limits;
• Flexible 8-hour workday;
• Flat structure with direct access to leadership;
• Full set of equipment provided for your comfortable work.

Get Rewarded & Supported:

• Competitive compensation with transparent salary bands;
• Medical budget after 3 months of work;
• Mental health support;
• 24 vacation days + 20 paid sick days + 4 no-doc sick days + company-wide one-week break at year-end.

Endless Opportunities to Grow:

• Personal learning budget for professional development;
• Clear growth paths from Junior to Senior;
• Work with global clients (US & EU);
• Culture of feedback, mentorship, and constant learning.

Hiring Process:

1. Intro call with a recruiter
2. Values-based interview
3. Technical task
4. Final interview with the team
5. Reference check
6. Job offer 🎉

At J-Vers, you're not just filling a job — you're joining a mission. We're building something extraordinary where technology and humanity combine to transform hiring. Flex your skills. Expand your impact. Shape the future of global hiring.

We are looking for a proactive and motivated Business Analyst who will work in a fast-paced environment of a growing DefTech company. 

Responsibilities:  

- Run discovery sessions with internal and external stakeholders. 

- Run build-vs-buy assessments for new systems or capabilities. 

- Model current and target business process states and identify opportunities for improvement before any system change is proposed. 

- Define scope for each initiative — what's in, what's out, what's nice-to-have. 

- Write functional specifications precise enough for developers to build from. 

- Maintain a working glossary and decision log for each initiative. 

- Facilitate stakeholder demos and reviews; turn feedback into actionable change requests. 

- Keep documentation in Azure DevOps up to date.  

Requirements:  

- 3+ years of experience as a Business Analyst (or equivalent) on business systems or internal product initiatives. 

- Strong requirements-elicitation skills - running interviews and workshops, asking questions that uncover what stakeholders actually need rather than what they first ask for. 

- Strong stakeholder facilitation - comfortable leading workshops with mixed audiences (executives, operations, engineers). 

- Proficiency in business process modeling. 

- Hands-on experience with scope modeling techniques — context diagrams, functional decomposition. 

- Ability to write clear functional specifications. 

- Experience working in Azure DevOps, Jira, or an equivalent issue tracker — backlog management, work item linking, traceability. 

- Structured, system-level thinking. 

- Self-management and initiative — comfortable owning an initiative end-to-end without close supervision. 

Nice to have: 

- Experience with the Microsoft business stack: Dynamics 365, Power Platform (Power Automate, Power Apps), Microsoft 365, Power BI. 

- Practical experience using Claude, Claude Code, or similar AI agents to accelerate analysis, documentation, and exploration work. 

- Background in Defense / MilTech or in manufacturing- and operations-heavy environments. 

We offer: 

- Official employment in accordance with Ukrainian labor law. 

- Military service deferment.  

- Modern working equipment. 

- Regular performance reviews to support your professional growth. 

- 24 working days of paid vacation annually. 

- Paid sick-leaves. 

- English language classes. 

- Compensation for educational and training programs. 

- Team buildings and corporate events in a friendly and collaborative environment. 

Boostyfoods is a company specializing in the sale of dietary supplements. Our mission is to simplify people's lives by helping them use fewer but more effective products. We strive to build a community that aspires to live long and healthy lives.

Our products contain vitamins and minerals that strengthen the immune system and improve overall health. We are actively expanding and looking for a User Acquisition Specialist (Google Ads).

📌 Main responsibilities:

• Developing and scaling YouTube Ads as a new customer acquisition channel;
• Planning, launching, optimizing, and scaling YouTube Ads campaigns to achieve target KPIs (CPA, ROAS, CAC);
• Identifying new opportunities to grow sales through YouTube without compromising the cost-effectiveness of advertising campaigns;
• Maintaining and further optimizing existing Search and Shopping campaigns to ensure that achieved results are sustained and built upon;
• Developing and testing new hypotheses regarding audiences, creatives, offers, bidding strategies, and account structure;
• Continuously analyzing campaign performance and identifying growth opportunities based on data;
• Building a scalable Google Ads account structure that accommodates the development of new advertising channels;
• Configuring and monitoring the proper functioning of conversion tracking in collaboration with analysts or the technical team;
• Working with various Google Ads formats (YouTube, Search, Shopping, Demand Gen, Performance Max) and selecting the optimal tools to achieve business goals;
• Provide recommendations to the creative team based on campaign results and A/B tests;
• Prepare regular reports on key metrics, analyze results, and develop a plan for further growth;

• Continuously monitor new Google Ads features and implement best practices into your work.

   

📌 Requirements:

• 3+ years of experience working with Google Ads;
• Hands-on experience launching and scaling YouTube Ads (Video Action, Demand Gen, In-Stream, Shorts);
• Experience managing Search and Shopping campaigns;
• Solid understanding of bidding strategies (tCPA, tROAS, Maximize Conversions, Maximize Conversion Value);
• Experience working with Performance Max;
• Proficiency in Google Analytics 4, Google Tag Manager, and Google Ads Conversion Tracking;
• Experience conducting A/B tests on ad campaigns, audiences, creatives, and offers;
• Skills in data analysis and decision-making based on metrics (CPA, ROAS, CAC, LTV);
• Understanding of attribution principles and the sales funnel;
• Experience with e-commerce would be a major advantage.

📌 Hiring roadmap:

Interview with a recruiter.

Final interview.

Receive an offer!

📌 What we offer:

Remote work with a flexible schedule;

Competitive salary with regular reviews;

Professional development and training at the company's expense;

Participation in exciting and ambitious projects;

Friendly and supportive team;

Career growth opportunities within the company;

Compensation for work equipment (if needed);

Access to modern tools and technologies.

About the role

We are looking for an experienced Affiliate Manager to join our growing AI-powered VPN startup. You will be responsible for building and scaling our affiliate program, developing long-term partnerships, and driving high-quality user acquisition.

Responsibilities

• Identify, recruit, and onboard new affiliate partners.
• Manage and grow relationships with existing affiliates.
• Negotiate commercial terms and partnership agreements.
• Monitor partner performance and optimize traffic quality.
• Analyze campaign performance and prepare regular reports.
• Collaborate with marketing and product teams to maximize partner results.
• Research new traffic sources and partnership opportunities.
• Ensure compliance with company policies and industry best practices.

Requirements

• At least 1 year of Affiliate Manager experience specifically in the VPN industry (required).
• Proven experience working with affiliate networks, publishers, and direct partners.
• Strong negotiation and communication skills.
• Analytical mindset with experience using tracking and reporting tools.
• Understanding of CPA, RevShare, Hybrid, CPC, and CPI models.
• Ability to work independently and take ownership of results.

Nice to have

• Experience in Privacy, Cybersecurity, SaaS, or Subscription products.
• Existing network of affiliate partners in the VPN niche.
• Experience working with mobile apps (iOS/Android).
• Knowledge of MMPs, attribution, and analytics platforms.

What we offer

• Competitive salary + performance-based bonuses.
• Opportunity to build an affiliate program from the ground up.
• Direct impact on product growth and business decisions.
• Fast-paced startup environment with minimal bureaucracy.
• Flexible working hours and remote-friendly culture.
• Professional growth alongside an experienced team.

Fit4Me is looking for a Head of Payments who will drive revenue growth through payment infrastructure, billing logic, and optimization of the payment experience.

In this role, you will define the payment strategy, lead the development of the billing system, and make decisions that directly impact revenue, retention, and scalable growth across Tier 1–2 markets.
This role is for a leader who combines strategic thinking with a hands-on approach: someone who both defines the direction and drives execution.

 

This role is a great fit if you:

• Want to own the payments domain and drive revenue, not just manage processes.

• Think in terms of growth and understand how payments impact conversion, LTV, and product scalability.

• Can prioritize and cut through noise, making decisions where the balance between approval, cost, and risk delivers the best business outcome.

• Feel comfortable in a player-coach role: shaping strategy while staying hands-on with key initiatives.

Impact Areas

1. Payment Strategy & Revenue Growth
• Define the payment strategy as part of the overall growth approach, driving impact on revenue, LTV, and product scalability.
• Own key payment metrics (payment success rate, renewal rate, recovery rate) and continuously improve them through data-driven solutions.
• Build and optimize billing logic (retry, dunning, renewal flows) to maximize conversion and user retention.
• Prioritize initiatives by balancing conversion, cost, and risk based on business needs and growth stage.
• Optimize the payment experience in close collaboration with the Product team.
2. Payment Infrastructure & Scaling
• Build and scale the payment infrastructure: multi-PSP setup, routing, orchestration.
• Select and launch new payment providers, payment methods, and markets (Tier 1/Tier 2).
• Ensure stable payment processing while scaling traffic and revenue.
3. Cost & Efficiency Management
• Optimize payment processing costs (PSP fees, routing, balancing conversion vs cost).
• Lead negotiations with payment providers and improve partnership terms.
• Own payment margin as part of the product’s unit economics.
4. Risk & Stability Control
• Monitor chargeback rate, fraud, and other risk metrics as key constraints for growth.
• Build approaches that enable scaling without exceeding risk benchmarks.
5. Team Leadership & Execution
• Lead Payment Operations and develop the team.
• Set priorities and ensure the right balance between strategic initiatives and operational execution.
• Work directly with the CEO, Product, and Marketing teams to drive growth initiatives.


 

What we expect from you

• 4–6+ years in payments / billing / subscription-based products, with direct impact on payment conversion, retention, or revenue.

• Experience working with high-volume payments ($3–5M+ monthly) and understanding how scale affects performance metrics.

• Building end-to-end payment flows: from payment methods (cards, PayPal, Apple Pay, Google Pay) that impact conversion, to subscription billing (recurring payments, retry / dunning logic, renewal flows, and declined payment handling).

• Strong understanding of unit economics (LTV, CAC, margins) and the role of payments within it, combined with the ability to analyze metrics, form hypotheses, and make decisions that impact revenue and scalability.

• Experience working with Tier 1 / Tier 2 markets and localizing payment methods.

• Building and optimizing payment infrastructure: PSPs (Stripe, Adyen, Braintree), routing, integrations, and launching new payment methods.

• Experience leading a payment function or team, building processes, and setting priorities.

• Upper-Intermediate (B2+) English for working with providers, negotiations, and optimizing partnership terms.

What success looks like in this role

• Payment infrastructure runs reliably at scale: high approval rates, controlled risk levels, and no critical revenue loss.

• Payments become a growth driver: increased payment conversion, improved renewal rates, and higher recovery of failed payments.

• A clear and effective payment strategy is in place: defined priorities, a strong balance between cost / conversion / risk, and a roadmap that supports product scaling.

• Payment processing costs are optimized without compromising performance: improved provider terms and efficient routing setup.

• Payment Operations runs as a well-structured system: stable processes, no operational bottlenecks, allowing you to focus on scaling and developing the function.

Hiring process:

Recruiter interview → Technical Interview → Interview with CEO → Reference check →  Job Offer 🚀

 

Fit4Me is looking for a User Acquisition Manager who will be responsible for scaling the performance marketing direction and driving revenue growth through web funnels.

This role has a direct impact on business results: you will manage budgets, make decisions, and scale what generates profit.

Key business KPIs for this role:

• Keeping CPA within target benchmarks.
• ROAS / ROI performance across advertising campaigns.
• Scaling advertising budgets to $400,000+/month.

This role is a great fit if you:

• Want to own the performance direction and its financial results.
• Think in terms of ROI and revenue impact.
• Work autonomously and make data-driven decisions.
• Know how to scale winning funnels and campaigns.
• Have hands-on experience specifically with Google Ads.
• Want to grow toward a Lead / Head of UA role.

Impact Areas:

• Launching, managing, and scaling advertising campaigns in Google Ads.
• Managing budgets starting from $300,000 and distributing them effectively.
• Achieving and maintaining target CPA / ROAS / ROI metrics.
• Optimizing web funnels with a focus on improving conversion rates.
• Analyzing campaign performance and making data-driven decisions.
• Identifying growth opportunities and scaling profitable setups.
• Collaborating with the marketing team to improve creatives.

Tools: 

• Google Ads
• Amplitude / Tableau.

What we expect from you:

• 1+ year of experience in User Acquisition / Performance Marketing.
• Hands-on experience with Google Ads.
• Experience working with web funnels.
• Practical experience managing budgets starting from $300,000.
• Understanding of key metrics: CPM, CTR, CPC, CR, CPA, ROAS, ROI, LTV.
• A data-driven approach to campaign optimization.
• Intermediate+ level of English.

Nice to have:

• Experience in Health & Fitness or B2C products.
• Experience scaling campaigns across global markets.

Hiring process:

Interview with Recruiter → Test Task → Interview with CMO → Final Interview with HRD → Job Offer 🚀

Project Description

Our customer is a world-leading provider of 4G/5G chips and modules for the IoT market. Within the Product Validation team, you will contribute to designing and developing system regression tests and testing the customer's 4G and 5G solutions. The Product Validation team is responsible for defining and establishing the methodology and environment for efficient system-level testing.

Job Description

• BA, MS degree in software engineering, computer science, or a related field
• At least 6 months of experience in software testing, test automation, system integration, administration, or other IT-related field
• Good knowledge and understanding of software testing methodologies and techniques
• Experience in working with testing documentation
• Experience in Linux (or other Unix-based) operating systems
• Knowledge/experience in computer networks (Ethernet, TCP/IP)
• At least intermediate spoken and written English

Job Responsibilities

• Participate in the definition of the test specifications
• Participate in test execution and bug reporting
• Participate in the analysis and diagnosis of regular system regression tests
• Participate in analysis and troubleshooting of the complex software/hardware systems
• Cooperate with development and integration team to follow up bug resolution

About the role
We are a fast-growing crypto IGaming with a high volume of on-site content. We’re looking for a Promo Manager to own promo campaigns, bonus mechanics, and website content management.

This role is ideal for someone detail-oriented, structured, and comfortable juggling multiple tasks without losing focus.

What you’ll do

• Manage website content (text & visuals): add, update, and remove outdated materials
• Plan and launch promotional campaigns, бонус offers, tournaments, and other mechanics
• Run A/B tests (campaigns, creatives), analyze performance, and optimize results
• Prepare clear briefs for designers and copywriters, and ensure delivery quality
• Coordinate translators working on localized content
• Handle requests from support and traffic teams
• Collaborate with the tech team to improve product features

Requirements

• Strong written Ukrainian
• Experience creating conversion-driven content (copy + visuals)
• Analytical mindset: ability to interpret campaign results and draw insights
• Confident use of Excel or Google Sheets
• Basic understanding of web development and UI/UX principles
• English level B1+

Nice to have

• Basic HTML knowledge (text formatting, tags)
• iGaming experience
• Experience with Jira or similar task management tools

LITSLINK is a global software development company with over 10 years of experience delivering digital solutions for clients across the US and Europe. We specialize in Web Development, Mobile Development, AI/ML, and SaaS solutions, working exclusively with reputable businesses across a variety of industries.
 

We’re looking for a SEO Copywriter who is passionate about content, eager to grow in SEO, and excited to create high-quality content for international audiences.
 

What you’ll do

• Write SEO-optimized articles and website content in English.
• Create blog posts, landing page copy, and other marketing materials.
• Work with SEO briefs, content plans, and keyword research provided by the SEO team.
• Naturally incorporate target keywords while maintaining readability.
• Update and optimize existing content.
• Conduct basic topic research and fact-check information.
• Use AI tools such as ChatGPT, Claude, or similar solutions to improve research and writing efficiency while ensuring high-quality final content.
• Collaborate closely with SEO specialists and the marketing team.
   

What we’re looking for

• Upper-Intermediate (B2) English or higher.
• Strong written English skills.
• Basic understanding of SEO principles.
• Excellent research and information-structuring skills.
• Strong attention to detail.
• Ability to manage multiple tasks and meet deadlines.
• Eagerness to learn and develop in SEO and content marketing.
   

Nice to have

• Previous experience in copywriting, blogging, or content creation.
• Familiarity with SEO tools such as Ahrefs, Semrush, SurferSEO, or Screaming Frog.
• Understanding of Google’s EEAT principles and modern SEO best practices.
• Experience using AI-powered writing tools in day-to-day work.
   

What we offer

• Fully remote work.
• Mentorship from experienced SEO professionals.
• Opportunity to work on international projects.
• Professional growth and learning opportunities.
• A collaborative, friendly, and supportive team environment.

If you’re passionate about writing, eager to build a career in SEO, and excited to work with international projects, we’d love to hear from you!

We are looking for a Head of Account Management to lead our Account Management function, driving long-term partner success and sustainable business growth. In this role, you will own the entire client lifecycle, optimize account management processes, strengthen strategic partnerships,  and shaping a team committed to delivering high-quality service to our partners.

Responsibilities:

• Build, develop, and scale the Account Management department;
• Hire, mentor, and manage the Account Management team, ensuring high performance and professional growth;
• Own relationships with key partners, including operators, aggregators, and platform providers;
• Develop and optimize client management processes to improve operational efficiency and service quality;
• Drive revenue growth through upselling, cross-selling, and long-term partnership development;
• Collaborate closely with Sales, Product, Integration, Support, and Finance teams to ensure seamless partner experience;
• Monitor client satisfaction, service quality, and team performance against KPIs;

• Contribute to improving the company's brand reputation and overall customer experience.

   

Requirements:

• Experience in Senior Account Management, Partnerships, or other client-facing roles within the iGaming industry;
• A track record of building and improving Account Management teams and processes;
• Deep understanding of the iGaming ecosystem, including operators, aggregators and  platforms;
• Strong commercial and negotiation skills;
• Data-driven mindset (Tableau, Power BI);
• Solid understanding of key iGaming metrics, including GGR, NGR, LTV, and retention;

• English proficiency at Upper-Intermediate (B2) level or higher.

   

We offer:

• Convenient work schedule (8/9/10/11 — 17/18/19/20);
• 21 working days of vacation;
• 10 working days of sick leave;
• Extra days off for birthday, wedding, etc and for public holidays;
• Payment for training;
• Financial and intangible gifts from the company;
• Free communication, the ability to influence processes and implement your ideas;

• Comfortable and easy management, no tyranny.

   

How We Hire:
We’re not here to make you jump through flaming hoops (unless that’s your hobby — in which case, we’ll cheer you on). Our goal is to see if we’re a good match for each other — and to make sure you enjoy the ride.
1. Pre-Screen Call — 30 min
A quick hello with one of our recruiters. We’ll talk about your background, your goals, and what you’re looking for. In return, we’ll tell you more about ABXplay, the role, the team, and answer any burning questions.
2. Hard Skills Interview — 45–60 min
You’ll meet your potential manager. We’ll dive into the real stuff — your future responsibilities, the challenges ahead, and the kind of work you’d actually be doing (no mystery here).
3. The Offer Stage
 

We're looking for a Senior Project Manager / Delivery Manager who will become a key operational leader responsible for managing complex production initiatives, building scalable delivery processes, and ensuring successful collaboration between our clients and internal production teams.

Blue Carrot is a full-service agency established in 2014, specializing in educational content creation and commercial video production. Since the very beginning, we’ve set ourselves in the global marketplace by creating content for esteemed clients like the United Nations, DNB, Takeda, University of Southern California, Charité Medical University, and others. With a diverse portfolio spanning over 300 clients globally, we handle projects of all sizes, from short 60-second explainers to extensive educational courses consisting of over 200 e-learning hours across four languages.

Requirements:

• 4+ years of experience managing complex digital production or software projects.
• Proven experience leading cross-functional teams.
• Experience building operational processes and workflows from scratch.
• Strong understanding of project planning methodologies and delivery management.
• Experience with project estimation, budgeting, and financial tracking.
• Excellent stakeholder management and communication skills.
• Strong organizational and prioritization abilities.
• Experience managing multiple concurrent projects.
• Analytical mindset with excellent problem-solving skills.
• Upper-Intermediate (B2+) English or higher.
• High level of ownership, accountability, and attention to detail.

It will be a strong advantage if you have:

• Experience in e-learning production.
• Experience working with international clients.
• Experience in creative agencies, digital production, SaaS, or software development.
• Familiarity with AI-powered production workflows and automation.

Responsibilities:

1. Project Leadership

• Lead multiple e-learning production projects simultaneously from initiation through delivery.
• Define project scope, objectives, timelines, priorities, and success criteria.
• Build implementation plans and ensure smooth execution across multidisciplinary teams.
• Monitor project health, identify delivery risks, and proactively resolve issues before they impact timelines or quality.
• Ensure projects are delivered on time, within budget, and according to quality expectations.

2. Process & Production Development

• Design and improve scalable production workflows.
• Build project architecture, delivery frameworks, and operational standards.
• Develop documentation, SOPs, production guidelines, and quality requirements.
• Identify bottlenecks and continuously improve production efficiency.
• Introduce new approaches that simplify collaboration and increase delivery capacity.

3. Client & Account Management

• Act as the primary operational contact for assigned clients.
• Lead discovery sessions, project planning meetings, and production briefings.
• Translate business goals into actionable production plans.
• Build long-term client relationships through transparent communication and reliable delivery.
• Ensure high levels of client satisfaction throughout the project lifecycle.

4. Financial & Resource Management

• Prepare project estimations, budgets, and delivery schedules.
• Perform capacity planning across production teams.
• Track project budgets and delivery costs.
• Prepare monthly financial reports and analyze project profitability.
• Optimize resource allocation while maintaining production quality.

5. Team Leadership

• Coordinate cross-functional teams including Project Managers, Instructional Designers, Learning Experience Designers, Developers, QA specialists, Video Producers, and external contractors.
• Support recruitment activities by participating in interviews and candidate evaluations.
• Facilitate onboarding for new team members.
• Provide ongoing feedback, mentorship, and performance evaluations.
• Foster a collaborative, accountable, and solution-oriented team culture.

6. Quality Management

• Establish quality standards across production processes.
• Monitor project deliverables throughout every production stage.
• Implement quality control procedures and continuous improvement initiatives.
• Analyze feedback and lessons learned to improve future delivery.

7. Communication & Reporting

• Maintain regular communication with internal teams and external stakeholders.
• Prepare weekly project status updates.
• Facilitate planning meetings, sprint reviews, retrospectives, and client calls.
• Ensure complete visibility of project progress, risks, priorities, and dependencies.

What We Offer

• Opportunity to work with global organizations and meaningful educational projects.
• A highly professional and collaborative international team.
• Freedom to improve processes and implement your ideas.
• Exposure to cutting-edge AI technologies and modern e-learning production methodologies.
• Challenging projects that require both strategic thinking and operational excellence.
• Flexible remote work environment.
• Long-term cooperation with opportunities for professional growth and increased responsibility.

Why Join Blue Carrot?

You'll have the opportunity to build production systems, influence operational strategy, work directly with international clients, and help shape how complex learning experiences are delivered around the world.

If you're passionate about operational excellence, continuous improvement, and leading projects that make a real impact, we'd love to hear from you.

About Yanarchy

Yanarchy is an LA-based talent agency that partners with bold, ambitious creators to help them scale their impact. We're not just an agency - we're building an ecosystem of tools and monetization products rooted in real creator-economy expertise.

About the Role

We’re hiring a Senior Client Success Manager to own the day-to-day health of a portfolio of high-value Talents. You will identify risks early, understand what is causing them, and coordinate Traffic, Sales, and Operations to resolve them.

This role is responsible for turning Talent feedback, performance signals, and delivery issues into clear actions: gathering the right people, defining owners and deadlines, following up on execution, and escalating when needed. You will also identify recurring issues and improve the processes behind them.

Your focus is Talent retention, satisfaction, capacity, and consistent content delivery — not simply passing messages between Talent and internal teams.

What You'll Own

Talent Relationship Strategy & Retention

• Own the health and retention of an assigned portfolio of Talents, with clear accountability for churn and satisfaction outcomes.
• Design and run a proactive check-in cadence that surfaces workload, morale, and capacity issues before they become problems.
• Build recovery and re-engagement plans for at-risk Talent, and track execution to close.

• Identify and act on early disengagement signals, even when Talent says "all good." Use behavioral patterns, delivery consistency, communication quality, workload, and performance data to assess the real health of the relationship.

   

Cross-Functional Leadership

• Own the cross-functional resolution of Talent-impacting issues. When internal departments’ decisions create risk for Talent satisfaction, performance, capacity, or retention, identify the root cause and drive the resolution.
• Convene the appropriate team leads, collect the necessary context and feedback, define a clear action plan with owners and deadlines, and track execution through resolution.
• Represent the voice of Talent in internal strategy conversations, balancing growth targets against Talent wellbeing and capacity.

• Challenge assumptions and escalate when needed. You are expected to bring a clear recommendation and drive a decision when priorities conflict across departments.

   

Communication & Operational Excellence

• Own how Talent stays informed — company updates, experiments, policy changes, best practices — and set the standard for how that communication is structured and timed.
• Set and enforce SLAs for response times and issue resolution across your portfolio.

• Drive clean, structured documentation: meeting summaries, decisions, owners, and deadlines tracked in ClickUp.

   

Content Activation & Delivery

• Own the briefing process end-to-end: goal, angle, format, length, deadline, and quality bar, with zero ambiguity for Talent or internal teams.

• Track delivery against plan and unblock issues before they become missed deadlines.

   

Conflict Resolution & Decision-Making

• Identify misalignment early and bring data-backed solutions to the table, not just problems.
• Facilitate decisions across stakeholders and define fallback plans when things don't go as expected. When an issue is recurring, identify the process failure behind it and initiate improvements to prevent it from happening again.

What You Bring

• 4+ years in Client Success, Talent/Creator Management, or a senior Personal Assistance/Executive Support role, with direct ownership of relationship outcomes.
• Fluent, polished English (written and spoken) with a strong command of US business communication norms — you know how to set expectations and hold a hard conversation without damaging trust.
• A track record of independently managing complex escalations across multiple teams: diagnosing root causes, aligning stakeholders, driving decisions, and holding owners accountable for execution.
• Sharp prioritization and structured execution: deadline management, checklist/systems thinking, and clean written communication.

• Working fluency with ClickUp and Google Workspace; comfortable reading dashboards and drawing conclusions from basic analytics.

   

Nice to Have

• Prior experience specifically in Talent or Creator Management.
• Familiarity with digital media, traffic acquisition, or sales processes.
• Understanding of influencer operations and content production workflows.

What We Offer

• Fully remote role on a lean, ambitious team with minimal red tape.
• Competitive, performance-based compensation with real room for growth.
• Paid vacation, sick leave, and personal days off.
• Direct influence over how the Client Success function is built and scaled.
• A fast feedback loop and genuine ownership over your ideas.

Project Description:

We are building a next generation cross asset data fabric, which will bring together disparate data sources for the global bank. It will enable industry leading analytics, reporting and data science solutions. There are multiple streams within application covering Reporting, Data and Analytics.

Responsibilities:

This role is for a Senior Business Intelligence (BI) Developer to create reporting framework and set up the ground work for creation of Tableau reporting via Dashboards and scheduled reporting. The ideal candidate will help to ensure highest level of quality of a product being developed while working very closely with different stakeholders spread across globally
Candidate will work independently and is highly self-motivated. Applies skills and knowledge of the business to test creative solutions to meet client and business needs.

Mandatory Skills Description:

1. Strong SQL and Data Analyst experience.
2. Experience in Tableau
3. Proven experience as BI developer
4. Background in data warehouse design (e.g. dimensional modeling) and data mining
5. Understanding of database management systems, online analytical processing (OLAP) and ETL (Extract, transform, load) framework
6. Proven abilities to take initiative and be innovative
7. Analytical mind with a problem-solving aptitude.
8. Team player, good on communication with Business Analysts or Traders, Highly Motivated, quick learner, general interest in Equity/Equity Derivatives Trading Business. Experience in Risk Department (Risk area).
9. Exposure to Equities business
10. Must have worked in Agile [min 2+ years]
11. Must have good analytical & logical skills
12. Strong interpersonal, oral and written communication

Nice-to-Have Skills Description:

- Understanding of Big Data concepts and technologies, enabling effective handling and analysis of large datasets.
- Concepts (HDFS,Spark,Hive,Impala)

Languages:

English: B2 Upper Intermediate