Jobs at Djinni

We’re a fast-growing startup in the social discovery space. Our product is a premium marketplace where people from all over the world connect with each other. We grow quickly because we stay close to our users and build smart, AI-driven solutions for them.

Now we’re looking for a Customer Success Specialist to help our users feel supported, safe, and valued. You will communicate with customers through calls, email, and live chat, helping them resolve issues quickly and professionally.

Why You’ll Like Working With Us

• A small but strong team of 25+ people who have already shown proven success in creating high-impact businesses.
• Tasks that go beyond standard support: you’ll work with sensitive cases and partner with Product and Development teams.
• Grow alongside a fast-scaling international company and gain deep expertise in customer success within the social domain.
• Competitive pay, recognition for your work, and a clear path for professional growth.

What You’ll Do

• Build long-term, trust-based relationships with premium, high-value customers.
• Provide empathetic, professional, and tailored support, resolving issues quickly and fairly.
• Handle sensitive escalations, including billing disputes, service concerns, and legal-related cases.
• Track and understand customers' needs to deliver personalized, proactive solutions.
• Manage multiple tasks: from priority tickets and documentation to cross-team collaboration.
• Share insights with Operations, Product, and Development teams to influence product improvements and enhance customer satisfaction.

What We Expect

Must-Haves

• Responsibility: You own the result, not just the process.
• Advanced or Upper-Intermediate English (spoken and written) and fluent Ukrainian.
• Strong communication: empathy, patience, and active listening.
• Experience handling conflicts and sensitive situations.
• Proven experience working with VIP / premium users (high-value customers).
• Attention to detail and ability to manage several tasks at once.
• Readiness to work night shifts and adapt to rotating schedules

Nice-to-Haves

• 2+ years in Customer Success, Account Management, or VIP Support.
• Experience with Freshdesk or similar tools.
• Background in payments, disputes, or legal cases.
• Skills in reducing churn and building customer loyalty.

What You Get

• Competitive salary with growth potential.
• Flexible schedule: 120 hours per month, including 5−6 night shifts. 3/3 schedule: Morning 07:00 - 15:00, Afternoon 15:00 - 23:00, Night 23:00 - 07:00.
• Opportunities to learn: access to our library, mentorship, and regular feedback.
• Startup vibe: less bureaucracy, more freedom, direct impact.

• Recognition and rewards for great results.

   

How We Hire

1. HR interview
2. Test task
3. Interview with Head of Support 

Start: immediately
Location: Remote, EU, Ukraine
Workload: full-time, 40 h/week
Start: ASAP
Language: English min. B2
Experience: 7 Years+
Contract: flexible; 6 months fixed, option to convert to permanent
Rate: open to proposals

CONTEXT
An agentic enterprise AI platform, currently running in the cloud (per customer).
They are building an on-prem version for customer / colocation data centers.
This is a founding engineer role for the on-prem product: the candidate builds the tooling so customers can install, upgrade, back up, restore and troubleshoot the platform without Kubernetes knowledge.

MUST-HAVE

• Kubernetes in production (strong, hands-on)
• Writing and maintaining Kubernetes operators (CRDs, controllers)
• Building a CLI / lifecycle tooling: install, configure, upgrade, scale, backup, restore
• Distributed, microservice-based systems
• Platform engineering / developer tooling / internal infra products
• Load, stress and resilience testing, performance baselines and sizing
• Operational security, secure deployments, incident response
• Strong in at least 2 programming languages (Go is a natural fit for operators/CLI)
• Product mindset, ownership, good communication (English, German is a plus)
• Lead-level seniority: able to shape technical decisions

NICE-TO-HAVE

• SUSE Rancher, k3s
• On-prem deployments in customer environments
• Azure
• .NET 10, ASP.NET Core, Aspire
• Self-hosted / customer-operated products, installers, appliances
• Security-sensitive or regulated environments
• Functional programming / formal verification

CANDIDATE PROFILE
Senior/Lead, ideally 7+ years, with clear on-prem Kubernetes experience
Available to start immediately

We build a wireless handheld ultrasound (POCUS) device that connects to iOS/Android via a mobile app. This is a real hardware + software product in the medical domain, where reliability, performance and clean engineering practices matter.

What you’ll do

• Design, implement and test embedded C++ (C++17+) software for a handheld device
• Deliver new features and continuously improve architecture and code quality
• Write unit tests for low-level/embedded parts (tests are treated as product code)
• Participate in design discussions and code reviews in a supportive team culture
• Collaborate with cross-functional stakeholders (Product, UX/usability, clinical experts) to turn requirements into implementable solutions
• Optimize performance and resource usage (CPU/memory/power, depending on the area)
   

What we’re looking for

• 3–5+ years of commercial experience with modern C++ in an embedded context
• Degree in Computer Science, Engineering, Mathematics, or a related STEM field
• Strong fundamentals in software design and building maintainable systems
• Practical experience with unit testing, including low-level code
• Comfortable working in an existing codebase and improving it over time
• English: Intermediate+
   

Nice to have (not required)

• Yocto / Embedded Linux, kernel driver development
• Microcontrollers, FreeRTOS / bare-metal
• Performance work: SIMD/NEON (OpenCL/CUDA depending on domain)
• Python/Matlab for prototyping; signal/image processing; basic electronics
• Docker/Podman, CI/CD experience
   

Team & process

• International teams: about 30 engineers (Norway) + 30–40 contractors. 
• Agile/Scrum with typical 3-week sprints
• Tooling: GitLab CI/CD, Jira/Confluence, HP ALM
   

Work setup

• Remote during wartime → office/hybrid later (Kyiv or Kharkiv)
• MacBook 

Location: Barcelona or Remote (EU Only) !!!
Employment: Full-time, B2B
Start: January 1, 2027!!!!!
Duration: 6 months
Work format: Fully Remote / Barcelona

About the Project
We are looking for a Senior Android Developer to join an international project focused on developing and maintaining modern Android applications using Kotlin and Jetpack Compose.

 Key Responsibilities:

• Develop and maintain Android applications using Kotlin and Jetpack Compose.
• Build scalable UI components and implement clean architecture.
• Integrate REST APIs, Firebase, AWS, and third-party services.
• Optimize application performance and troubleshoot production issues.
• Write unit and integration tests, conduct code reviews.
• Collaborate with cross-functional teams in an Agile environment.

Technical Requirements:

• Strong experience with Kotlin & Jetpack Compose.
• Koin DI & Room Database.
• Firebase & AWS.
• Contentful CMS & PhraseApp.
• Instabug for bug reporting.
• Splunk & New Relic for monitoring.
• REST API integration.
• GitHub, Jira & Confluence.
• Unit & integration testing.

Soft Skills:

• Strong English communication skills.
• Excellent problem-solving abilities.
• Experience working in Agile teams.

We are a fast-growing start-up in the social discovery niche with a premium transactional marketplace that helps users around the globe connect. Our platform has already found its place in the niche by focusing on tech innovations like AI, unconventional approaches to users, and carefully built algorithms.

We are looking for a strong Customer Support Representative who will join and strengthen our team. Our well-coordinated team of 25+ professionals has successful experience in building and scaling products in the adult social discovery space.

What will you do?

The CS role is all about ensuring our users have the best possible experience and keeping our community safe. You will communicate with customers through calls, email, and live chat, helping them resolve issues quickly and professionally.

You will also work closely with our Operations, Product, and Development teams to share customer feedback and help improve the product.

What are our goals?

• Maintain high-quality customer service standards

• Support business growth and team scaling

   

You are a match if you:

• Are passionate about high-level customer service and user retention
• Can troubleshoot issues and see them through to resolution
• Are confident handling billing and account-related questions
• Communicate clearly via calls, email, and chat
• Take ownership of customer requests

• Continuously learn and improve your skills

   

What does it take to join us?

• 2+ years of experience as a Customer Support
• Strong experience in fast-paced, high-load support environments
• Advanced/Upper-Intermediate English (written and spoken)
• Proven ability to exceed KPIs and SLAs
• Ability to work with minimal supervision
• Strong multitasking and prioritization skills

• Analytical mindset and proactive problem-solving

   

Strong advantage:

• Experience in social discovery
• Experience with CRM systems (Zendesk, Freshdesk, Intercom, etc.)
• Experience handling billing or technical issues

• Sales or retention background

   

What do we offer?

• Professional growth alongside company growth
• Flexible schedule: 120 hours per month, including 5−6 night shifts. 3/3 schedule: Morning 07:00—15:00, Afternoon 15:00 — 23:00, Night 23:00 — 07:00
• Feedback-driven, open-minded culture
• Fair recognition of strong contributors
• Minimum bureaucracy, maximum independence

• Access to corporate library and professional development resources

   

How We Hire

1. HR interview
2. Test task
3. Interview with Head of Support 

INFOBUS is one of the leading online platforms for booking bus, train, and flight tickets. We help millions of people worldwide travel affordably and comfortably.

Six of our ten departments already use AI every week, but adoption remains fragmented, without a unified ecosystem. We are looking for an engineer to build a comprehensive AI architecture for the company, rather than maintain existing processes.

Our current projects include INFOBUS Hub (a management portal), AI agent development, and a prototype AI voice agent for customer support.

We are looking for someone who is deeply engaged in AI: writing production code during the day and experimenting with their own agents in the evening.

Responsibilities:

• AI agent development: Build text and voice agents for customer support, with seamless conversation handoffs to human support agents.
• New sales channels: Enable sales through AI channels, including apps in ChatGPT and Claude, and develop APIs and MCP integrations for third-party agents.
• Knowledge and integrations: Build RAG solutions using internal knowledge and integrate them with the BusSystem API, Zoho Desk, n8n, and other internal services.
• Department automation: Build automated workflows for teams across the company.
• Optimization and quality: Monitor response quality and cost, set up evaluations (evals), and optimize latency.
• Knowledge sharing: Run one workshop per month and help internal “AI guides” with complex automations.

Requirements:

• Software development experience: 2+ years of commercial experience with Python or TypeScript.
• AI stack and architecture: Hands-on experience building AI agents using tool use, structured outputs, and MCP. Experience gained through personal projects also counts.
• Modern development tools: Regular use of AI-assisted development tools such as Claude Code, Cursor, or similar solutions.
• Engineering mindset: Ability to investigate and address hallucinations and agent failures. You find debugging these issues engaging rather than intimidating.

Nice to have:

• Experience deploying AI solutions to production and understanding real-world use cases and failures.
• Experience with voice agents (Voice AI) and evaluations (evals).
• Experience in travel or e-commerce.

What We Offer:

• A competitive compensation based on the interview results, plus a bonus for each successful launch with a verified business impact, measured by comparing results before and after launch.
• Work format: fully remote work from any country, preferably in a European time zone within two hours of Kyiv; a five-day working week with two days off and a flexible start time.
• Tools and professional development:
  • Company-funded access to all necessary AI tools and services on business plans;
  • A separate monthly budget for testing new models and APIs;
  • A budget for relevant training, courses, and conferences.
• Culture: An experiment that is measured and stopped at the right time is a valid outcome. Your launch is your case study, which you can present under your own name without disclosing customer data.
• Team: Direct reporting to the MD of infobus.eu (AI Transformation Lead) and close collaboration with an AI Project Manager.

Ready to build AI solutions that make a measurable difference? Send us your CV and help shape the AI architecture of INFOBUS.

A-Players is looking for a Talent Acquisition Partner to join our team! 

We’re building and scaling B2C AI-powered digital products for international markets, and we’re looking for someone who will help us attract exceptional talent, grow strong teams, and continuously improve our hiring processes.

For us, recruitment is more than just filling vacancies. It’s about becoming a true business partner, understanding our products and business goals, and finding people who can make a meaningful impact.

We’re looking for a TA Partner with a strong sense of ownership who can independently manage the full recruitment cycle, proactively engage with talent in competitive markets, make data-driven decisions, and take full responsibility for results.

Responsibilities:
Full-Cycle Recruitment: 
- Independently manage the entire recruitment process, from the initial kickoff meeting with a hiring manager to offer acceptance and handover for onboarding
- Recruit for Product, Engineering, Design, and Marketing roles of varying complexity, primarily at Senior, Lead, and Head levels 
- Attract high-performing professionals in competitive talent markets and develop effective approaches to filling challenging positions.

Sourcing & Talent Acquisition:
- Develop effective sourcing strategies tailored to specific roles, markets, and locations 
- Identify and engage passive candidates through LinkedIn, professional communities, referrals, and alternative sourcing channels 
- Build, maintain, and nurture talent pipelines for key and hard-to-fill positions, developing long-term relationships with high-potential candidates.

Hiring Partnership: 
- Act as a strategic partner to hiring managers, helping define realistic requirements, analyze talent markets, and make informed hiring decisions 
- Provide regular updates on hiring progress, recruitment funnel metrics, potential risks, and opportunities for improvement 
- Manage stakeholder expectations, proactively recommend solutions, and adjust sourcing strategies when current approaches aren't delivering the expected results.

Recruitment Analytics & Process Improvement:

- Analyze recruitment funnel performance, including key metrics, stage-to-stage conversion rates, hiring speed, sourcing channel effectiveness, and rejection reasons 

- Identify bottlenecks and continuously improve recruitment processes, making hiring faster, smarter, and more predictable 

- Experiment with new approaches, tools, and automation to improve recruitment efficiency and outcomes.

What we look for: 
- 3+ years of experience in Talent Acquisition within B2C product companies building web or mobile products with subscription-based monetization models 
- A proven track record of hiring top talent in competitive markets, including hard-to-fill and specialized positions at Senior, Lead, and Head levels 
- Experience recruiting for Performance Marketing, Data & Analytics, Product, and AI roles 
- Outstanding proactive sourcing skills, with the ability to identify and engage candidates through a wide range of channels, including unconventional sourcing methods 
- Hands-on experience using AI tools in recruitment, supported by concrete examples of successful implementation 
- Strong understanding of recruitment funnels, key hiring metrics, and data-driven recruitment practices 
- Excellent communication and stakeholder management skills, with the ability to build strong partnerships with hiring managers, manage expectations, and confidently present recommendations 
- A growth mindset: you challenge existing approaches, experiment with new ideas, continuously learn, and actively improve processes 
- Strong organizational skills, accountability, and the ability to effectively prioritize multiple vacancies simultaneously 
- Empathy and a genuine commitment to delivering an excellent candidate experience 
- English at B1+ level or higher. 

We offer: 
- High decision-making speed and diverse projects

- Competitive compensation package that recognizes your expertise and experience, Performance Review practice to exchange feedback and discuss terms of cooperation

- Flexible schedule, opportunity to work remotely 
- Respect for work-life balance (holidays, sick days - of course) 
- Bright corporate events and gifts for employees 
- Additional medical insurance 
- Compensation for specialized training and conference attendance. 

Who we’d love to have on our team: 
We’re looking for someone who thinks like a business partner, takes initiative, stays one step ahead, makes data-driven decisions, continuously learns and grows, and genuinely cares about people and products that make users' lives better. 
We value people who don't just follow established processes but actively look for ways to improve them, aren't afraid to experiment, and take ownership of their results. 
If you enjoy working on challenging roles, and are always looking for ways to make recruitment more effective - we’d love to meet you!

Candidate Journey: 
1. Recruitment Interview 
2. Test Assignment 
3. Final Interview 
4. Reference Check 
5. Offer. 

We're looking for an independent mid-to-senior Data or BI Analyst with real programmatic or ad tech experience. You would join one of Poland's largest online publishers, in the advertising area. Your purpose is to own the data layer of their advertising ecosystem. You'd connect raw data in columnar databases with day-to-day business operations by automating API data pulls, reporting and BI dashboard feeds. This is a role for someone who builds product-oriented analytical solutions, not someone who only runs reports.

Details:

• Location: Warsaw, Poland. Hybrid, with 3 days a week in the office.
• Employment: Full-time
• Seniority: Mid to Senior
• Stack: SQL, Python, ClickHouse, Trino, Power BI, REST APIs, Google Ad Manager, SSP, Airflow, Git

What you'll do

• Own the analytics data layer across the advertising and programmatic ecosystem
• Automate data extraction from ad platform and SSP APIs
• Build and maintain the data feeds behind BI dashboards
• Turn raw data from large-volume columnar databases into solutions the business can use
• Work closely with the sales and programmatic teams

What you bring

• 3+ years in a Data Analyst, BI Analyst or similar role
• Professional experience in advertising, programmatic or ad tech, with a solid understanding of SSPs and Google Ad Manager
• SQL on large-volume columnar databases (ClickHouse, Trino, BigQuery, Hive)
• Python for automation, including REST APIs and data processing
• Proven ownership of analytical solutions and dashboards in Power BI, Superset or Tableau, beyond pure execution

Nice to have

• Experience pulling data from the Google Ad Manager API or similar platforms
• Git and orchestration tools such as Airflow
• Daily use of AI coding assistants (Claude Code, Cursor, Codex) or other LLM tools
• Background at a publisher or ad tech firm in a product-oriented role

Hiring process

1. Interview with Hiring manager
2. Task sheet, which focuses on your approach and reasoning (AI use is allowed)
3. Conversation with manager

We’re looking for a VIP Account Manager to work with high-value players across Tier-1 GEOs — taking ownership of their experience, engagement, and retention.
 

This role carries real autonomy. You’ll make decisions on communication, personalised offers, and VIP cases independently — and directly influence player LTV and loyalty. If you know what drives high-value players and understand what sits behind a strong retention number, we’d like to meet you.
 

💬 VIP Relationship Management

• Manage communication with VIP and PRE-VIP players via email and messengers
• Build personalised, long-term relationships with high-value players

📈 Retention & Reactivation

• Proactively reach out to players based on their behaviour and defined triggers
• Drive LTV growth through targeted retention and reactivation actions

⚡ Live Chat

• Take full ownership of VIP requests in live chat
• Make decisions and resolve issues independently — without unnecessary escalations

🎁 Personalised Offers

• Adapt existing promotional terms to individual players
• Create personalised offers that increase revenue and build long-term loyalty

🤝 Cross-functional Collaboration

• Act as the primary contact point between VIP players and the Antifraud, Billing, and Retention teams
• Drive VIP cases to full resolution and maintain ownership throughout

🔎 Voice of the Customer

• Collect and structure feedback from VIP players
• Pass insights to Product and Retention teams to improve the product and player experience

🎯 What we’re looking for

• Experience as a VIP Manager or Senior Account Manager in iGaming or FinTech
• Hands-on experience with CRM systems
• Deep understanding of Tier-1 markets
• Practical knowledge of retention and reactivation mechanics — and how to apply them
• English B2+ — confident in both written and verbal communication
• Ability to work with player data and analytics: read reports, identify patterns, and translate data into specific retention actions
• Ability to make fast, independent decisions in a dynamic environment
• Commercial mindset and clear understanding of how communication, personalisation, and retention drive LTV and revenue

✨ What we offer

• Fully remote setup
• Schedule: 09:00–18:00 CET with a two-week rotation:
  Week 1: Monday–Friday, standard days off
  Week 2: 1 weekday off + 1 weekend day off
• Paid vacation and sick leave
• Medical insurance
• Growth in a dynamic environment alongside a team of professionals

Full Remote · iGaming · VIP Management · Retention · LTV · Tier-1 · CRM

About the role

We are looking for a Fullstack / Backend Engineer to join a company and contribute to the development of a modern, scalable software product.

You will work on backend services, frontend components, and cloud infrastructure, helping build reliable and high-performance solutions using modern technologies.

Responsibilities:

- Design, develop, and maintain backend services using Golang and/or Python.

- Build and integrate APIs and third-party services.

- Develop frontend components using React.js or Vue.js.

- Work with cloud infrastructure and containerized applications.

- Contribute to system architecture, scalability, and performance optimization.

- Participate in CI/CD processes and deployment workflows.

- Collaborate with the team to deliver high-quality software solutions.

Requirements:

- Strong experience with Golang and/or Python.

- Experience with at least one frontend framework: React.js or Vue.js.

- Hands-on experience with at least one cloud platform: AWS, GCP, or Azure.

- Experience with Kubernetes and Helm.

- Understanding of CI/CD pipelines and deployment processes.

- Good knowledge of software development best practices.

Nice to have:

- Experience with AI-powered solutions.

- Experience with data processing and analytics.

- Knowledge of distributed systems and microservices architecture.

If you enjoy solving complex technical challenges and building scalable software products, we'd love to hear from you!

Requirements:

• Strong production experience with Python and SQL.
• Experience developing JavaScript SDKs and iOS SDKs, ideally covering both.
• Ability to design and build a mobile attribution SDK from scratch.
• Experience building products, designing reusable abstractions, and making architecture decisions.
• Fluent English.
• Nice to have: React Native, Android SDKs, mobile attribution, mobile analytics, or GCP.

We offer:

• Attractive financial package

• Challenging projects

• Professional & career growth

• Great atmosphere in a friendly small team

• Flexible working hours

Requirements: 

• Strong production experience with Python, TypeScript, and SQL.
• Deep understanding of databases, data modeling, and query performance.
• Experience delivering product features and integrations across frontend and backend.
• Ability to design reusable abstractions and discuss architectural trade-offs.
• Fluent English.
• Nice to have: e-commerce, tracking analytics, GCP, Pub/Sub, BigQuery, or Airflow.

We offer:

• Attractive financial package

• Challenging projects

• Professional & career growth

• Great atmosphere in a friendly small team

Project Description:
Technical Project Description
Configure and extend Dynamics 365 Customer Service to manage praise, feedback, complaints and treatment-error cases. The scope includes case configuration, statuses, SLA tracking, queues, routing, email intake, reminders, escalations, dashboards, permissions and Power Automate workflows. Integration with the client’s existing expert software may also be required.

Project Architecture
Dynamics 365 Customer Service based on the standard Case entity in Dataverse. Native queues, SLAs, email templates, views and dashboards will be combined with Power Automate flows. Custom code or API integration should only be used where standard configuration and low-code automation cannot meet the agreed requirements.

Tech Stack:
Dynamics 365 Customer Service
Microsoft Dataverse
Power Automate
Dynamics 365 App for Outlook
Exchange / shared mailboxes
Entra ID
Dataverse Web API
Power Platform solutions and environment management
Required skills:
Must-Have Technologies

Dynamics 365 Customer Service
Microsoft Dataverse
Power Automate
Case management, queues and routing
SLA and entitlement configuration
Dynamics security roles and access model
Outlook and Exchange integration
Power Platform solution deployment

Team Structure:
Project Manager, Business Analyst, Full-Stack Developer

Responsibilities:
Review the requirements and fit-gap assessment.
Inspect the client’s Dynamics tenant and existing configuration.
Clarify process, licensing, security and integration dependencies.
Design the Dynamics 365 solution and provide an effort estimate.
Configure cases, forms, fields, queues, SLAs, views and dashboards.
Implement Power Automate reminders, notifications and escalations.
Configure email intake and Outlook workflows.
Support integration with the existing expert software.
Prepare tests, deployment documentation and handover materials.
Nice to Have:
Dataverse Web API and external system integrations
Microsoft Entra ID
Power Pages
Dynamics telephony or Contact Center integrations
Copilot Studio
Experience with GDPR-sensitive or healthcare-related workflows

Comments:
Workload
Project-based, initially part-time for discovery and solution design, followed by implementation. Final workload will be defined after tenant inspection and scope validation.

The specialist should prioritise standard Dynamics functionality and supported low-code configuration. The current documents are assessment materials, not an approved final specification. Strong English communication and the ability to work directly with business stakeholders are required.
 

Requirements: 

• Strong production experience with Python and SQL, with a focus on backend development.
• Hands-on experience with API integrations and streaming or event-driven systems.
• Experience building products, designing reusable abstractions, and contributing to architecture decisions.
• Fluent English.
• Nice to have: Snowplow, OpenSnowcat, Conversion APIs, marketing analytics, e-commerce, GCP, Pub/Sub, BigQuery, or Airflow.

We offer:

• Attractive financial package

• Challenging projects

• Professional & career growth

• Great atmosphere in a friendly small team

At A-Players, we are building a new AI product and we are looking for a Data & Marketing Analyst who will own the analytics layer from day one. 
 

We are not building analytics after the fact. We are building it before the first ad goes live. That means clean tracking from day one, attribution that reflects reality, and dashboards the performance team opens every morning - not once a quarter.

In practice, you will set up the full tracking infrastructure from scratch, own the attribution model, connect marketing spend to real revenue, and keep LTV and retention metrics current and trustworthy. You will work side by side with the performance marketing team.

You will be the dedicated analyst on this product. Around you is a mature data team of 10+ people across Data Analytics, Data Engineering, Data Science, BI, and AI, as well as shared infrastructure including BigQuery, dbt, Tableau, and GA4.

This role is a fit if you have navigated the full analytics stack at a fast-moving web subscription product, know what it takes to build trust in data from scratch, and want to do meaningful work on something that is just getting started.

Responsibilities:

• Build the web tracking foundation for the product. Set up GA4 and GTM, both client-side and server-side, from scratch: UTM conventions, dataLayer schema, event deduplication, and attribution windows
• Implement server-side conversions for paid channels, including Meta CAPI, Google Enhanced Conversions, and TikTok Events API
• Build and maintain a web attribution model that connects marketing spend to actual revenue, and deliver channel-level LTV and CAC analysis
• Design and own Tableau dashboards for acquisition metrics, including CAC, ROAS, and channel mix; funnel metrics, including registration → first purchase → repeat purchase; retention metrics, including cohorts and LTV curves; and financial overview
• Support the performance marketing team with ad-hoc SQL analysis and Python scripts for automation
• Design and analyze A/B tests across the funnel, document results, and help drive action based on findings
• Document tracking conventions and data definitions in the knowledge base.
   

What we look for:

• 3+ years of experience as a Data Analyst, Web Analyst, or Marketing Analyst working with web subscription or e-commerce products
• Strong web analytics expertise, including funnels, attribution, tracking logic, and marketing performance measurement
• Experience working with performance marketing data 
• Experience working with raw and semi-processed data from Facebook Ads, Google Ads, TikTok Ads, or similar platforms, including data validation and cleanup
• Strong understanding of subscription business metrics, including LTV, cohorts, retention, recurring revenue, CAC, and payback period
• Experience setting up web tracking from scratch at least once, for example for a new product, new funnel, or new market
• Advanced SQL: window functions, CTEs, query optimization, and working with complex datasets
• Proficient Python: pandas, NumPy, analysis scripts, and basic automation
• Experience with BI tools such as Tableau, Looker, Power BI, or similar
• Comfortable working with ambiguity and building structure where it does not yet exist
• Open, clear, and proactive communication style
• High level of ownership and initiative.

Nice to have

• Hands-on experience with GA4
• Hands-on experience with GTM, including client-side and server-side implementation
• Experience working with PSP data
• A/B testing experience
• Tableau experience: dashboards, calculated fields, parameter actions
• BigQuery experience: large datasets, cost optimization, and performance optimization
• Experience with dbt.

We offer:

• Full ownership and freedom to set up tracking from scratch for a new product, with no legacy constraints
• Real business impact: you will work directly with a performance team running live campaigns, not build dashboards no one reads
• A strong data team around you (10+people), including Data Engineers, Data Scientists, BI specialists, and AI specialists to consult with, learn from, and grow with
• Modern stack: SQL, BigQuery, dbt, GA4, GTM, Tableau, and Python
• Openness to new practices: the team has already implemented GrowthBook, dbt, server-side tracking, and GenAI skills for analysts
• Career path: strong performance opens the door to real career growth
• Flexible schedule and remote-friendly setup
• Competitive compensation with regular performance reviews
• Medical insurance
• Learning and development budget.