Jobs at Djinni

About Atlas Technica

Atlas Technica’s mission is to shoulder IT management, user support, and cybersecurity for our clients, who are hedge funds and other investment firms. Founded in 2016, we have grown year over year through our uncompromising focus on service.

We value ownership, execution, growth, intelligence, and camaraderie. We are looking for people who share our Core Values, thrive, and contribute to this environment while putting the customer first. At Atlas Technica, we offer a competitive salary, comprehensive benefits, and great perks to our global Team. We strive to maintain a professional yet friendly environment while promoting professional and career development for our Team Members. Join Atlas Technica now!

Position Overview

We are seeking a Senior AI Engineer to join our growing AI & Advisory team in Ukraine. This is a hands-on engineering role focused on building, integrating, testing, and deploying AI-enabled applications and enterprise solutions for sophisticated client environments.

Working under the technical direction of a Principal or Senior AI Architect, the Senior AI Engineer will translate approved architecture and security decisions into working software, integrations, deployment patterns, tests, and technical evidence. This role will build rapid proofs of concept while also helping move successful solutions toward secure, maintainable, and supportable production use.

The successful candidate will combine strong software engineering fundamentals with practical AI, Azure, integration, and security experience. This is not a research-only or prompt-engineering role; we are looking for an engineer who enjoys writing production-quality code, solving complex integration challenges, testing assumptions, and delivering reliable technical solutions.

Position Responsibilities:

• Build rapid proofs of concept and production-ready components for AI-enabled research, data access, document analysis, workflow automation, reconciliation, and internal application use cases
• Develop, review, refactor, test, and maintain application code using Python and other supported development technologies
• Build and integrate REST APIs, MCP components, connectors, webhooks, databases, enterprise applications, and data-integration services
• Connect AI-enabled workflows with Microsoft 365, SharePoint, Microsoft Graph, enterprise data stores, third-party platforms, and approved AI services
• Implement retrieval and data-processing solutions using embeddings, vector or hybrid search, metadata filtering, indexing, and access-aware patterns
• Deploy and operate applications within Microsoft Azure using approved hosting, identity, storage, database, networking, security, and deployment patterns
• Build repeatable development and release processes using Git, CI/CD, Docker, automated testing, and infrastructure automation
• Implement appropriate authentication, authorization, role-based access, secrets management, logging, monitoring, environment separation, and other security controls
• Test AI solutions for reliability, security, model failure, prompt injection, inappropriate data access, unsafe tool use, dependency failure, and other production-readiness risks
• Participate in architecture reviews, code reviews, client technical sessions, troubleshooting, production-readiness assessments, and technical handoffs
• Maintain clear implementation documentation, diagrams, runbooks, testing evidence, and technical decisions while proactively communicating blockers, scope changes, and delivery risks

• Contribute reusable code, deployment templates, testing approaches, connector patterns, and engineering standards to Atlas Technica’s Ukraine-based AI capability

   

Requirements:

• 7+ years of professional software engineering experience, including recent hands-on work with AI-enabled applications, cloud applications, data systems, or enterprise integrations
• Strong Python development skills with experience building APIs, services, scripts, applications, or data workflows
• Experience with at least one additional production development stack such as C#/.NET, TypeScript/Node.js, Java, or a comparable technology
• Hands-on Microsoft Azure experience across application hosting, identity, storage, databases, secrets management, logging, monitoring, and deployment
• Practical experience with LLM APIs, agentic workflows, retrieval-augmented generation (RAG), embeddings, structured outputs, prompt design, and model limitations
• Experience building or integrating APIs, connectors, MCP components, databases, data platforms, or enterprise workflow systems
• Strong understanding of authentication, authorization, role-based access control, least privilege, environment separation, and secure secrets management
• Experience with Git, CI/CD, Docker, automated testing, production troubleshooting, and modern software-development practices
• Ability to write clean, maintainable, and testable code and clearly explain technical and implementation decisions
• Strong problem-solving, ownership, documentation, and follow-through skills with the ability to work effectively in a remote and collaborative delivery environment

• English proficiency at B2 level or higher, with the ability to participate effectively in technical client discussions and produce clear written documentation

   

Desirable Qualities:

• Experience with Azure AI Foundry, Azure OpenAI, Azure AI Search, Microsoft Agent Framework, or comparable AI orchestration technologies
• Experience with Microsoft Graph, SharePoint Online, Microsoft Entra ID, Microsoft 365, Copilot Studio, or Power Platform
• Experience with technologies such as Azure Functions, Azure Container Apps, App Service, Azure SQL, PostgreSQL, Cosmos DB, Snowflake, or similar data and application platforms
• Experience developing evaluation datasets, regression tests, or other approaches for testing non-deterministic AI components
• Experience moving prototypes, internally developed applications, vendor solutions, or citizen-developed applications toward controlled production use
• Experience supporting financial services, regulated industries, enterprise clients, or other environments with strong security and compliance requirements
• Relevant Microsoft Azure, AI, software engineering, or cloud certifications

• Experience creating reusable engineering patterns, mentoring junior engineers, or contributing to engineering standards and technical knowledge sharing

   

Atlas Technica is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Reports to: Principal AI Architect
Department: AI & Advisory
Location: Ukraine – Remote
Term: Full-Time

Atlas Technica is a leading managed services and technology firm serving hedge funds, private equity firms, family offices, and other alternative investment businesses. We design, secure, and operate the technology platforms behind highly regulated firms where confidentiality, availability, and trust are non-negotiable.

Atlas is expanding from traditional managed services into managed intelligence. Our AI & Advisory practice helps clients adopt generative AI, build agentic workflows, and move internal prototypes toward secure production use without losing control of proprietary data, identity, permissions, cost, or compliance.

We are seeking a Senior AI Architect to become the senior architecture leader for Atlas's Ukraine-based AI capability. This person will report directly to the Principal AI Architect and work closely with the Global Head of AI & Advisory.

This is a hands-on architecture and client leadership role. You will lead selected client engagements, guide AI Engineers, and turn uncertain business and technical requirements into secure, practical designs. Over time, you will become the architecture lead for Atlas's offshore AI Center of Excellence, helping establish its standards, delivery methods, technical review practices, and talent model.

You will also be closely involved in designing Atlas's AI lab and test environments with the Principal AI Architect and Global Head of AI & Advisory. You will help determine what Atlas should test, how it should be validated, and when a pattern is ready to be used with clients. You will not own the overall AI lab or the entire AI practice.

This is not a role for someone who only produces diagrams or manages technical teams. The right candidate still reviews code, tests assumptions, troubleshoots integrations, and can step into implementation when the problem demands it.

Requirements:

• Ideally 10 or more years of experience across software, cloud, data, security, solution architecture, or related technical disciplines, including significant experience leading complex architecture decisions
• Hands-on experience designing and delivering production AI, machine learning, data, or agentic systems
• Strong Microsoft Azure architecture experience across application hosting, identity, networking, storage, databases, logging, security, and deployment patterns
• Practical experience with Azure AI Foundry, Azure OpenAI or comparable AI platforms, retrieval-augmented generation, embeddings, vector or hybrid search, and agent orchestration
• Experience designing APIs, data integrations, secure connectors, and Model Context Protocol or comparable tool-integration patterns
• Strong knowledge of Microsoft 365, SharePoint, Microsoft Entra ID, role-based access control, Microsoft Graph, and least-privilege access design
• Working proficiency in Python, with the ability to review implementation code, scripts, infrastructure definitions, technical logs, and other engineering outputs
• Strong experience designing secure systems with appropriate environment separation, identity and access controls, secrets management, audit logging, observability, and human-review safeguards
• Demonstrated ability to evaluate technical risk, distinguish prototypes from production-ready solutions, and make sound architecture decisions based on evidence
• Strong written and spoken English, with the ability to lead technical conversations with senior client executives, portfolio managers, quantitative teams, developers, security leaders, and other technical and nontechnical stakeholders
• Experience mentoring engineers, providing technical direction, and delegating implementation work while maintaining architecture quality and delivery accountability

• Strong client-facing, communication, documentation, problem-solving, and decision-making skills

   

Responsibilities:

• Serve as a senior technical and architecture advisor for selected financial services clients, leading technical discovery, architecture workshops, design reviews, and ongoing working sessions
• Translate client business priorities into practical AI roadmaps, architecture decisions, implementation approaches, and clearly defined technical requirements
• Architect secure AI applications and agentic workflows across Microsoft Azure, Microsoft 365, SharePoint, Microsoft Entra ID, Azure AI Foundry, enterprise data platforms, APIs, and approved AI models
• Define appropriate identity, permissions, data access, networking, secrets management, logging, auditing, human-review, and least-privilege controls for AI solutions
• Evaluate architecture decisions and technical risks across model selection, retrieval, memory, integrations, deployment, security, cost, resilience, maintainability, and production supportability
• Convert validated prototypes and proofs of concept into implementation-ready architecture, scope, assumptions, technical standards, and acceptance criteria
• Provide architecture leadership to AI Engineers by reviewing code, implementation evidence, testing results, deployment plans, and technical documentation while maintaining accountability for overall architecture quality
• Identify and communicate architecture, delivery, security, capacity, vendor, and client-dependency risks early and clearly
• Help establish Atlas Technica’s Ukraine-based AI Center of Excellence, including reference architectures, engineering standards, technical-review practices, reusable patterns, documentation expectations, and mentoring approaches
• Mentor AI Engineers and developing architects while helping create a scalable architecture-and-engineering delivery model across multiple client engagements
• Partner with AI leadership to design and utilize Atlas Technica’s AI lab and validation environments, including test scenarios, evaluation criteria, evidence requirements, and production-readiness gates
• Research, test, and validate new AI platforms, agents, connectors, security controls, and architecture patterns before recommending broader client adoption

Nice to Have:

• Experience supporting hedge funds, private equity firms, asset managers, banks, or other regulated financial institutions
• Experience with Microsoft Purview, Defender for Cloud Apps, Microsoft Intune, data-loss prevention, sensitivity labels, and compliance-focused logging
• Familiarity with Azure Functions, Azure Container Apps, Azure SQL, PostgreSQL, Cosmos DB, Snowflake, Docker, CI/CD, GitHub Actions, and Infrastructure as Code
• Experience evaluating third-party or internally developed AI applications for security, architecture quality, and production readiness
• Experience establishing an architecture practice, technical review board, Center of Excellence, offshore engineering capability, or similar technical governance structure
• Relevant Microsoft, Azure, cloud architecture, AI, security, or related professional certifications
• Ability to communicate complex technical decisions clearly, challenge assumptions constructively, and recommend practical alternatives when proposed approaches introduce unnecessary risk
• Demonstrated commitment to strong documentation, explicit ownership, reliable follow-through, and evidence-based technical decision-making

Atlas Technica is proud to be an Equal Employment Opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or any other applicable legally protected characteristic.

JustMarkets is a global fintech company delivering high-tech trading and investment solutions to millions of clients across 160+ countries since 2012.

We are hiring an CRM & Lifecycle Automation Specialist to building and continuously optimizing full-cycle automated communication funnels (Email, App/Web Push, In-App) to drive LTV growth and reduce churn rate.

You will have direct ownership of the automation and communications architecture and an opportunity to drive Retention & LTV, test hypotheses with full autonomy and zero micromanagement.

Responsibilities

• Map and refine the end-to-end client lifecycle journey based on trading behavior, deposit history, risk tolerance, and platform engagement; create dynamic user segmentations based on real-time event tracking
• Design, build, and deploy automated trigger workflows and drip campaigns using modern CRM/Lifecycle tools; Reviewing and evaluating content from a Retention Marketing perspective within the scope of assigned campaigns
• Cross-functional collaboration with Data/BI/Engineering, Product, and Marketing teams to design compelling promotional offers, ensure accurate behavioral event tracking in the CRM, and implement advanced personalization logic using dynamic tags
• Set up structured A/B and multivariate tests for copy, send times, channel preferences, and incentives; track and report on lifecycle KPIs
• Ensure deliverability hygiene (IP warming, domain health, unsubscribe management) and partner with Legal and Compliance to align communications with regulations (GDPR, CAN-SPAM, local frameworks)
• Hands-on work with HTML/CSS templates, adapting responsive designs across diverse devices, and setting up dynamic content for specific audience segments.
• Regular monitoring of retention metrics, analyzing retention trends, and researching bottlenecks in user burnout and fatigue.
• Competitive analysis to track competitor messaging strategies and identify best practices within our niche.
• Preparing and launching regular and special promotional campaigns in compliance with brand guidelines, layout standards, and legal compliance - acting as a backup specialist

Requirements

• 1.5 + years of hands-on experience with B2C focus in designing and building event-driven automated workflows using modern CRM/ESP tools
• Proven experience executing multi-channel messaging strategies across Email, App-Push, In-App and others.
• Good understanding of how behavioral event data moves (JSON payloads, Webhooks, REST APIs, custom user attributes)
• Solid grasp of domain authentication protocols (SPF, DKIM, DMARC), IP warming strategies, spam filter mechanics, and inbox placement monitoring tools
• Experience in HTML/CSS for responsive email layout debugging and experience using dynamic scripting languages to personalize content based on user data
• Strong build retention cohorts, and analyze funnel performance using analytics platforms
• Proven experience in conceptualizing funnel logic and executing lifecycle campaigns across multiple stages (e.g. Onboarding, Retention, Churn Prevention, Reactivation); conceptualize funnel logic; event mapping experience
• Ability to formulate structured hypotheses and conduct rigorous A/B tests
• Advanced segmentation expertise
• Meticulous attention to detail, empathy for the trader journey, data curiosity and experimentation mindset, cross-functional collaboration skills, proactive troubleshooting, and a balance of speed and systemic quality
• Upper Intermediate English level 

Will be a plus

• Fintech domain or CFD, Crypto/Web3 verticals experience
• Experience synchronized messaging strategies across Web-push, SMS, and Messengers (WhatsApp/Telegram)
• Understanding of how AI tools and automation can be leveraged to streamline routine in retention

We offer

• Direct ownership of the automation and communications architecture
• Opportunity to directly drive Retention & LTV and test hypotheses with full autonomy and zero micromanagement
• Tax expenses coverage for private entrepreneurs in Ukraine
• Expert support and guidance for Ukrainian private entrepreneurs
• 20 paid vacation days per year
• 10 paid sick leave days per year
• Public holidays as per the company's approved Public holiday list
• Medical insurance
• Opportunity to work remotely
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear, and related expenses)

🚀 We’re hiring: Head of CRM Retention

We are a fast-growing iGaming company with 1,300+ professionals and 10+ successful projects operating across international markets. We are looking for an experienced Head of CRM Retention to lead and scale our CRM function, with a strong focus on Tier-1 GEOs and high-value player segments.

Responsibilities:

• Own and drive the CRM Retention strategy across Tier-1 markets, ensuring sustainable growth in player engagement, retention, LTV, and revenue.
• Develop market-specific retention approaches based on player behavior, local preferences, regulatory specifics, and competitive landscape.
• Lead, mentor, and develop the CRM team, establishing clear processes, best practices, and performance standards.
• Define, track, and improve key CRM KPIs, including Retention Rate, LTV, ARPU, ROI, Churn Rate, Reactivation Rate, and Conversion Rate.
• Own customer segmentation, lifecycle management, personalization, loyalty mechanics, bonus strategies, and CRM automation.
• Build sophisticated communication journeys across different player lifecycle stages and value segments.
• Work closely with Product, Marketing, BI, Analytics, VIP, and Acquisition teams to create data-driven retention initiatives.
• Identify growth opportunities through cohort analysis, player behavior, market trends, and competitor benchmarking.
• Continuously test and optimize CRM campaigns, offers, communication channels, and retention mechanics.

• Ensure CRM activities are adapted to the expectations and behavioral patterns of players in highly competitive Tier-1 markets.

   

Requirements:

• 4+ years of experience in CRM, Retention, or Lifecycle Marketing within the iGaming industry.
• 2+ years of experience leading CRM teams.
• Proven hands-on experience with Tier-1 GEOs and a strong understanding of mature, highly competitive iGaming markets.
• Experience managing CRM strategies for high-value and VIP player segments will be a strong advantage.
• Strong expertise in retention strategy, loyalty programs, player segmentation, bonus mechanics, CRM automation, personalization, and lifecycle management.
• Proven ability to improve key retention metrics through data-driven experimentation and optimization.
• Strong analytical skills and confidence working with player data, cohorts, funnels, and CRM performance metrics.
• Experience with CRM platforms; Smartico experience will be a strong plus.
• Ability to combine strategic ownership with hands-on execution in a fast-paced environment.
• Upper-Intermediate English or higher.

• Fluent Ukrainian or Russian communication skills.

   

What We Offer:

🌍 Fully remote work
💰 Competitive salary
🏖 Paid vacation, sick leave, and Birthday Day Off
📈 Opportunity to build and scale the CRM Retention function across Tier-1 markets
🤝 Strong team culture and fast decision-making
🚀 High level of ownership and direct impact on business growth

Ready to take ownership of CRM Retention and drive player value across Tier-1 markets?

Senior Business Analyst

About

Good software should make complicated things feel simple. 

That's what we do at ClassOwl: we take the everyday chaos of running a school and turn it into one clean platform that teachers, students, parents and admins actually love. Now we need a Business Analyst who sees a tangled process and wants to bring order to it.

We encourage you to apply if you are an agile, smart, proactive, and intellectually curious person who loves building complex systems while keeping them inherently simple.

You will work with our Business stakeholders and customers, collecting and refining requirements while still being able to make decisions independently. You will collaborate fluently in German and in English, and derive correct insights into user behavior.

Requirements

• At least 4 years in a Business Analyst role
• Extensive theoretical and working knowledge of BA methodologies and tools
• Be able to write very well-structured and detailed user stories in the rule-oriented format
• Possess strong interpersonal skills and comprehensive experience working in a team with a complex stakeholder structure
• Experience creating well-organized documentation and diagramming complex flows
• Familiarity with Relational Databases to be able to understand complex data structures and identify necessary changes
• Bachelor’s degree; Master’s degree preferred
• Experience supporting a diverse set of customers or stakeholders simultaneously
• Ability to use AI tools to work faster, without compromising the quality of requirements
• Fluent German; English

Would Be a Plus

• Experience as a Business Analyst in the Education domain is an advantage
• Familiarity with Mobile platforms

What Will You Do

• Proactively work with stakeholders to identify business, solution (functional, non-functional), transition requirements, and business rules
• Analyze the current state (As-Is) as well as impact analysis (To-Be) and identify gaps
• Based on the analysis, be able to come up and suggest different approaches to business decisions
• Thoroughly polish user stories to cover every little detail to minimize product defects
• Prepare or modify existing BPMN diagrams to supplement user stories, specifications, and change requests
• Prepare user stories / change requests, work with the Engineering team and Designer during the delivery process to clarify the goal, requirements, corner-case scenarios, relevant test cases, etc.
• Bring structure and clarity to an existing backlog; and document implemented features

ProxyScrape is looking for an experienced Performance Marketing Manager to take full ownership of our paid growth strategy.

This is not a role focused only on PPC management or short-term ROAS.

We need someone who can operate from a complete growth perspective, understand the full customer journey, identify opportunities across channels, and build campaigns that contribute to acquisition, conversion, retention, and long-term revenue.

ProxyScrape operates in a highly competitive global industry. The right candidate must be comfortable working in competitive markets where positioning, speed, tracking, experimentation, and execution quality make a significant difference. You will work closely with and report to our CEO and growth marketing manager.

What You Will Own

You will manage the performance marketing function from strategy to execution, including:

• Developing and managing the overall paid acquisition strategy, goals, KPIs, and tactics
• Planning, launching, and optimizing campaigns across Google Ads, Meta, YouTube, TikTok, Telegram, LinkedIn, and other relevant platforms
• Conducting keyword research for PPC campaigns, including search intent analysis, competitor research, keyword grouping, and negative keyword planning
• Writing high-performing ad copy tailored to different platforms, audiences, funnel stages, and campaign objectives
• Identifying new channels, audiences, campaign angles, and growth opportunities
• Managing the full campaign process, from research and planning to setup, optimization, reporting, and scaling
• Developing campaign messaging, offers, creative concepts, and testing plans
• Working with designers and content teams to produce high-performing advertising assets
• Building acquisition, retargeting, retention, upselling, and reactivation campaigns
• Improving the complete funnel, not only ad-level performance
• Analyzing landing pages, checkout flows, onboarding, and post-purchase behavior
• Tracking campaign performance from the first interaction through purchase and customer lifetime value
• Designing structured testing plans for ad copy, creatives, keywords, audiences, landing pages, offers, and bidding strategies
• Monitoring competitors, market changes, pricing strategies, and advertising trends
• Managing budgets and reallocating spend based on performance and growth potential
• Building clear reports that explain what happened, why it happened, and what should be done next
• Collaborating with product, development, marketing, and customer success teams to improve overall growth

What We Are Looking For

• Proven performance marketing experience in the proxy, web scraping, or data infrastructure industry
• Experience managing campaigns in competitive international markets
• Strong hands-on experience across multiple advertising platforms
• Advanced knowledge and experience in Google Ads, Bing Ads and Meta Ads
• Practical experience with YouTube, TikTok, Telegram, LinkedIn, or similar acquisition channels
• Strong experience conducting keyword research for PPC and paid search campaigns
• Strong ad copywriting skills, with the ability to create clear, persuasive, and conversion-focused copy
• Ability to adapt ad copy and messaging for different platforms, audiences, products, and stages of the customer journey
• Strong understanding of full-funnel growth, including acquisition, activation, conversion, retention, and customer lifetime value
• Ability to evaluate performance beyond CPC, CPA, and short-term ROAS
• Experience building and optimizing retargeting and retention campaigns
• Strong analytical skills and the ability to turn data into clear actions
• Experience with conversion tracking, attribution, events, pixels, and campaign measurement
• Ability to work independently and manage the entire function from A to Z
• Strong ownership, initiative, and decision-making skills
• A self-starter mindset with the ability to identify problems and opportunities without waiting for detailed instructions
• Strong written communication and campaign briefing skills

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies.

We are looking for a Product Manager!

Requirements: 

• 4+ years of experience in iGaming Product Marketing, CRM, Retention, Engagement or Product Management, preferably with Sportsbook.
• Strong understanding of the full player lifecycle, including segmentation and personalization.
• Strong analytical background and confident ownership of product metrics.
• Proven experience analyzing funnels and cohorts, building reporting, running A/B tests and turning data into engagement and product initiatives.

Responsibilities:

•  Own engagement strategy across activation, engagement, repeat betting and reactivation.
• Analyze player segments, behaviour, funnels and existing promotions to identify growth opportunities.
• Own and develop promo, freebet, bonus, loyalty, gamification and cross-sell mechanics.
• Own promo economics: bonus cost, profitability, incremental revenue and ROI.
• Build and continuously improve engagement reporting together with analytics.
• Run competitor analysis and translate market insights into new mechanics and experiments.
• Build and prioritize an engagement experimentation backlog and run A/B tests together with product, retention and analytics.
•  Measure every initiative post-launch and make scale / iterate / stop decisions based on performance.

Our benefits to you:

• Paid annual leave.
• Paid days off.
• RedCore TEAM corporate gamification system.
• Annual corporate events for employees.
• Reimbursement of business travel expenses.
• Flexible working format and start time.
• Employee learning and development system.
• Mentoring program.
• Overtime compensation.
• Referral program with a cash bonus.
• Corporate psychologist.
• Cafeteria benefit system: sports, insurance, language learning (depends on region).

Location: 100% remote (EMEA)

Classification: Full-time

Pay Range: 82.000€ to 140.000€ - determined by several factors, including location

Miaplaza is dedicated to making education engaging and accessible through innovative online learning platforms. We develop personalized learning experiences for students, helping them grow in a supportive and interactive environment. Our vision is to elevate online learning by applying the most successful approaches in virtual education to create an accessible and inclusive education curriculum platform where all students can be successful!

As an engineering manager at Miaplaza, your team will build technology with a direct impact on the lives of hundreds of thousands of students. Every step of the way, you will have the opportunity to influence our direction. Through our platforms, we create engaging, safe, and thoughtfully designed learning experiences that help children grow academically, creatively, and personally. Every feature we ship, every system we scale, and every improvement we make contributes to shaping how the next generation learns and discovers their potential. If our platform is down, a child might not go to school that day. We’re looking for leaders who want their work to matter in classrooms and homes, who care about access to quality education, and who are excited to craft technology that makes a difference in young people’s lives. Here, your impact doesn’t just power a product; it shapes future generations!

What you’ll work on:

We’re moving everything towards GCP and Kubernetes. We’re growing towards a scale that no longer matches our legacy architecture and actively investing in modernization. We’re migrating on-premise workloads to GKE, strengthening security and business continuity best practices, and moving toward platform self-service for our development teams. A core goal is to consolidate and shrink the stack, and every migration decision is measured against whether it lowers the daily burden on the team. You’ll need to work with your team balancing both platform initiatives and the operational needs of the engineering teams you serve. You’ll report to our head of engineering and be expected to split your time roughly 50/50 between people management and hands-on development. Prioritization always goes to leading and supporting your engineers. Your team will consist of four engineers.

What’s unique about management at Miaplaza:

Miaplaza is a US-based education company, which means we probably are doing things differently than you’ve done in your past experience. Here are a few differences you may notice:

1. You will first onboard within your team as a senior engineer for 2 months. You will start to onboard as a manager during month two and will take over the team roughly at 10 weeks. This is non-negotiable as both periods of time are equally important.
2. We expect our EMs to spend approximately 50% of their time hands-on, even after they’ve completed onboarding as a senior engineer.
3. We emphasize the importance of pedagogical principles. A responsibility is to grow your engineers and those around you.
4. One of such pedagogical principles is that we expect you to have full oversight into your direct reports' work; you can’t properly teach if you don’t see the process behind the output.
5. Feedback is the norm. You’ll be expected to give meaningful, specific reinforcement and constructive feedback whenever you notice something. You should also expect to receive feedback. Ultimately, everything we do is optimizing ourselves, our teams, our processes, and our company to best support our students.

Requirements

• Bachelor’s degree or equivalent practical experience.
• 2+ years of experience being a mentor/leader, of which:
  • 1+ years leading a team, formally or as a tech lead
• 7+ years of experience in DevOps, SRE, or Infrastructure Engineering, of which:
• 3+ years running production workloads on Kubernetes (GKE preferred)
• 3+ years of experience with a major cloud provider and Infrastructure as Code. GCP is our primary cloud and we expect senior-level knowledge of IAM, networking, KMS, GKE, CloudSQL and Secret Manager
• 3+ years of experience operating at a Senior, Staff, or Principal Engineer level.
• Experience with CI/CD pipeline design and operations
• Experience with GitOps (FluxCD or ArgoCD)
• Experience working directly with engineering teams and other managers as your customers on scoping and prioritization
• Experience leading incident response, including running postmortems

What makes you stand out:

• Experience leading a team through a significant architectural migration
• Experience with consumer platforms at scale
• Experience building in regulated environments
• Experience operating self-hosted observability stacks (Prometheus, Thanos, Loki, Grafana, Tempo, OpenTelemetry)
• Experience building internal developer platforms or self-service tooling
• Experience supporting .NET/C# application deployments
• Experience with database operations (PostgreSQL, MongoDB, Redis, RabbitMQ)
• Experience with Istio or other service meshes

Responsibilities

• Work with your team to design, build, and operate the infrastructure the rest of engineering depends on: clusters, pipelines, databases, edge, and observability
• Your customers are the other engineering teams. Work with the other Engineering Managers and product development leadership to scope and prioritize platform work
• Set the quality bar for your team. Lead by example.
• Manage, lead, and mentor your team while working side by side with them in code quality, clean infrastructure-as-code, soft skills, best practices, etc
• Lead team trainings, set SMART goals, hold performance reviews, and provide individual feedback recurrently to each of your devs
•  

Our hiring process

As a remote company, we receive a large number of applicants, and finding the best fit for this role is our top priority — that’s why our process is longer than usual. At every stage, we try to be respectful of your time and grateful you’re spending it with us.

• Application and CV Review - Our team will review your application responses and CV, then follow up with an update.
• Initial Technical Screen (20 minutes) - A quick screening call to answer some administrative questions and confirm your basic technical knowledge. You'll be asked some administrative questions and 7 short technical questions related to the role.
• Behavioral Interview (1 hour) - Meet with a member of our HR team to discuss your experience and share your approach throughout your career so far.
• 1st Technical Interview (1 hour) - Meet with a member of the Infrastructure team to answer focused technical questions tailored to our work.
• Scenario-based Technical Interview (1 hour) - Meet with a member of the Infrastructure team and the team's engineering manager to work through two hypothetical DevOps scenarios and how you would tackle them.
• Leadership Interview (1 hour) - With our head of engineering and executive leadership.
• Reference check - We'll reach out to the 3 references you provided, at least one being a former or current manager and any former or current direct reports.
• Offer & background check - Once you sign your offer, we'll run a background check in accordance with applicable law.

We give honest, timely feedback at every step. Job searches are hard; we don't want to make yours harder.

Compensation and setup

The pay range for this role is €82,000 - 140,000. Miaplaza’s compensation philosophy ensures equity and competitiveness while considering regional differences in labor costs. Placement within a range is determined based on factors such as demonstrated skills, internal equity, and local labor market rates for the candidate’s geographic area.

Miaplaza is a growing, self-funded EdTech company. We're an equal opportunity employer and welcome applicants from all backgrounds. If you need accommodations at any point in the process, just let us know.

Links:

• Miacademy: https://parents.miacademy.co/
• Always Icecream: https://parents.always-icecream.com/
• Clever Dragons: https://parents.clever-dragons.com/
• MiaPrep: https://parents.miaprep.com/
• MiaPrep Online High School: https://miaprep.com/online-school/
• MiaPrep Online Academy of Ohio: https://miapreponlineacademy.com/ohio/ 
• Hear our CEO, Johannes Ziegler, discuss our company: https://tinyurl.com/miaplaza-CEO-video/
• Careers page: https://careers.miaplaza.com/

Individuals only — no recruitment agencies.

Creatio is a global vendor of an agentic CRM & workflow platform with no-code and AI at its core. We help organizations automate customer and operational workflows achieving the fastest time-to-value and the highest ROI on the market. Millions of workflows run on Creatio daily, supporting thousands of clients in over 100 countries. Genuine care for our clients and partners is at the heart of our DNA. 

We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports. 

In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.

Who We’re Looking For:

We invite an experienced Technical Lead to join our ALM Domain for collaborating within Scrum teams. ALM Domain teams build platform-level tools and capabilities that support the full Application Lifecycle of Creatio applications. This includes development and packaging frameworks, versioning, configuration management, delivery pipelines, testing, monitoring and alerting, building and integrating CI/CD tools, and lifecycle automation for internal teams and external customers/partners. The focus is on making application development and delivery and maintenance on Creatio predictable, repeatable, and safe across environments.

Team composition: 3 Developers, 1 QA, 1 Technical Lead, 1 Agile Coach, 1 Product Owner

Responsibilities:  

• Lead the design and development of architectural solutions and prototypes alongside the system architect and development team.
• Build, test, and debug high-quality back-end and front-end code.
• Support seamless product operation by addressing customer cases and ensuring system reliability.
• Continuously monitor and optimize development processes to enhance team productivity and quality.
• Drive adoption of innovative tools, standards, and best practices in software development.
• Collaborate closely with product managers, stakeholders, and leadership to align technical vision with business goals.

• Conduct technical interviews, mentor developers, and facilitate onboarding and professional growth.

   

Requirements: 

• Minimum 6 years of software development experience with full-stack expertise in .NET and Angular.
• At least 1 year in a technical lead or team lead role, guiding teams successfully.
• Strong mastery of object-oriented programming and solid application of KISS, SOLID, and DRY principles.
• Proficient in C# and modern .NET runtime environments (.NET 6+), including ASP.NET MVC, Core, and Web API development.
• Hands-on experience with microservices, containerization, Kubernetes, and Helm for orchestration.
• Deep knowledge of Angular 15+ with ability to build new components and optimize existing ones in a monorepo using RXJS and pipeline operators.
• Skilled in JavaScript, TypeScript, DOM manipulation, CSS/SASS, and UI styling per design specifications.
• Experience using Git and SVN with workflows involving branching, merging, and rebasing.
• Strong unit testing background including NUnit, mocking frameworks, and API testing with Postman.
• English proficiency at Upper-Intermediate level or above, both spoken and written.

What to expect from us: 

• Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
• Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
• Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
• Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
• Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type. 

Responsibilities

Finance function ownership

• Own all financial processes end to end: data, costing, revenue, invoicing, cash flow, reporting
• Set up and document finance processes, policies, and internal controls
• Coordinate with external accountants, auditors, and tax advisors; ensure timely and accurate bookkeeping, tax, and statutory compliance across our jurisdictions
• Prepare for the future: define the structure and hiring plan for the finance team as the company grows

Planning, analytics, and management reporting

• Build and maintain budgets, forecasts, and cash flow plans
• Prepare monthly management reporting (P&L, cash flow, margin by vertical, geo, client, and traffic source) and present insights and recommendations to leadership
• Analyze profitability and ROI of campaigns, accounts, partners, and clients; flag risks and growth opportunities
• Support the leadership with financial modeling for new verticals, markets, and partnerships

Data, dashboards, and systems

• Collect and systematize data from Media Buying and BizDev; control its cleanliness and completeness
• Upload and reconcile data daily from Google and other source accounts (CSV), Keitaro, and partner platforms in the dashboard/ERP
• Design, implement, and continuously improve dashboards and the ERP setup for financial tracking and reporting
• Automate recurring finance workflows to reduce manual work
• Maintain a full list of partner systems, ensuring data consistency and integration across platforms

Clients, contracts, and revenue

• Manage the list of client agreements and enter their terms into the dashboard/ERP to support contract management and financial planning
• Finalize monthly revenue by client, handle invoicing, and control receivables and collections
• Review and negotiate financial terms of client and partner contracts together with the leadership and legal

Costing and expenses

• Collect and analyze all expenditures for the costing process
• Define and calculate cost per account and unit economics
• Control budgets, payment approvals, and expense discipline across teams

Treasury and payments

• Manage cash and liquidity; agree sources of incoming funds with the leadership
• Organize payments to vendors, ad platforms, and partners across multiple currencies and payment methods, including crypto where relevant
• Work with banks, payment providers, and exchange partners; monitor FX exposure and payment risks

Team and collaboration

• Act as a trusted business partner for internal teams (your customers) and ensure they receive excellent service from Finance
• Collaborate with cross-functional teams, and share market trends, competitor insights, and financial knowledge with the team

• Mentor and onboard future finance colleagues as the team grows

   

Requirements

• [5+] years of experience in finance, with at least [2] years in a senior or lead role, ideally as a finance manager, financial controller, or head of finance in media buying, affiliate marketing, adtech, or iGaming/Dating
• Proven experience running finance independently, or in a small company or startup, covering both operational and strategic tasks
• Strong knowledge of management accounting, costing, P&L, cash flow, and revenue recognition; good understanding of statutory accounting and taxes (IFRS/local standards is a plus)
• Strong Excel / Google Sheets skills and hands-on experience with BI/dashboards (Looker Studio, Power BI, Metabase, etc.) and ERP systems
• Experience with multi-currency operations, international payments, and invoicing
• Analytical mindset, attention to detail, and the ability to turn data into clear recommendations for non-financial stakeholders

• Proactive, structured, comfortable with ambiguity and a fast-paced environment

   

Nice to have

• Experience with Keitaro or other trackers, affiliate networks, and ad platforms (Google Ads, Meta, TikTok, etc.)
• Understanding of the specifics of gambling and dating businesses: payment processors, high-risk merchant accounts, licensing, and compliance requirements
• Experience with crypto payments and alternative payment methods
• Basic SQL or scripting skills for automation
• Experience building a finance function or team from scratch
• Professional qualification (ACCA, CIMA, CPA, or equivalent)

Senior AI/ML Engineer (Python / LLM / Claude)

Project Details

• Project: B2B SaaS / AI & Machine Learning
• Workload: To be confirmed
• Location: To be confirmed
• Duration: To be confirmed
• Rate: To be discussed (B2B)
• English: B2+

• Start: To be confirmed

   

We are looking for an experienced Senior AI/ML Engineer to join the engineering team of a B2B SaaS company and develop intelligent, AI-powered features for an established product.

You will work with traditional machine learning, data science, and modern LLM technologies, particularly Anthropic Claude, taking solutions from experimentation to production.

About the Project

Our client develops a B2B SaaS platform for analyst relations and influencer management.

The platform helps technology companies manage industry analyst relationships, monitor market perceptions, analyze competitive intelligence, and measure influence on purchasing decisions.

The existing technology stack includes Angular, C#/.NET, SQL Server, and MongoDB.

You will collaborate closely with backend, frontend, and product teams to integrate AI capabilities into the platform.

Responsibilities

• Design, train, evaluate, and deploy ML models for classification, clustering, recommendations, NLP, and forecasting.
• Develop AI-powered features using LLM APIs, particularly Anthropic Claude.
• Implement prompt engineering, tool calling, structured outputs, and RAG pipelines.
• Build Python-based services and REST APIs using FastAPI or Flask.
• Extract, process, and transform data from SQL Server and MongoDB.
• Perform feature engineering, model evaluation, and experimentation.
• Create evaluation datasets and automated tests for LLM accuracy, quality, and safety.
• Optimize inference latency and costs through caching, batching, and model selection.
• Monitor production models for performance, accuracy, drift, and operational costs.
• Integrate AI services with the existing .NET backend and Angular frontend.
• Participate in code reviews, CI/CD workflows, and Agile development processes.
• Take ownership of AI features from initial prototyping through production deployment.

Requirements

• 5+ years of professional experience in Machine Learning, Data Science, or AI Engineering.
• Strong Python programming skills, including pandas, NumPy, and scikit-learn.
• Hands-on experience with PyTorch or TensorFlow.
• Strong understanding of supervised and unsupervised learning, feature engineering, and model evaluation.
• Practical experience with LLM APIs, preferably Anthropic Claude.
• Experience with prompt engineering, tool calling, RAG, and LLM evaluation.
• Strong experience developing REST APIs using FastAPI, Flask, or similar frameworks.
• Working knowledge of SQL and NoSQL databases, preferably SQL Server and MongoDB.
• Experience delivering production-ready ML/AI solutions.
• Familiarity with Git, code reviews, and Agile/Scrum practices.
• Strong problem-solving skills and the ability to select appropriate AI/ML approaches based on business requirements.
• Bachelor's degree in a relevant field or equivalent practical experience.
• English: Upper-Intermediate (B2+) or higher.

Nice to Have

• Experience with vector databases such as MongoDB Atlas Vector Search, pgvector, or Pinecone.
• Familiarity with AI agents, MCP, or Claude Agent SDK.
• Experience using Claude Code or similar AI-assisted development tools.
• Basic knowledge of C#/.NET and Angular/TypeScript.
• MLOps experience with Docker, CI/CD, MLflow, Azure, or AWS.
• Experience developing multi-tenant B2B SaaS products.
• NLP experience with unstructured business data, documents, emails, or research content.
• Understanding of data privacy and security in AI applications.

If you have strong ML engineering expertise and hands-on experience building production LLM applications, we'd be happy to hear from you!

You will join a global Data & Analytics team serving one of the world's top 10 copper producers, operating across Africa, Europe, the Middle East, Australia, and the Americas. The team is on a mission to build a world-class data platform that turns raw operational data into strategic insight - enabling leadership to make faster, smarter decisions at every level of the business.

As an Analytics Engineer you will sit at the intersection of data engineering and business intelligence - modelling, transforming, and publishing clean, tested, and reusable datasets that power dashboards, predictive models, and KPI frameworks across the organisation.

Responsibilities:

• Design and build data products across the full data lifecycle - from ingestion through transformation to serving.
• Develop robust, well-documented data models in close collaboration with business users, data engineers, and analytics architects.
• Extract, transform, and validate data from diverse sources including JSON & XML feeds, leveraging strong metadata management practices.
• Deliver clean, tested, code-reviewed datasets and data pipelines ready for analysis and machine-learning consumption.
• Partner with senior stakeholders to define KPI frameworks, reporting standards, and data governance best practices.
• Collaborate with data engineers to enrich product design and integrate data for predictive models.
• Create and maintain dashboards and reporting solutions using PowerBI to enable data-driven decision-making.
• Evaluate and recommend improvements to data flows, influencing platform architects and engineers.
• Implement data validation, monitoring, and error-handling processes to ensure data quality and accuracy.

• Maintain high-quality documentation including data dictionaries and lineage artefacts.

   

Requirements:

• 8+ years of experience in data analytics, data engineering, or a closely related software engineering discipline.
• Strong SQL skills for data extraction and manipulation; deep expertise in data modelling and indexing strategies.
• Solid hands-on experience with Azure cloud services for data storage and processing (Azure Data Lake, Azure Synapse Analytics, or equivalent).
• Proficiency in Databricks for data product building and large-scale data transformation.
• Experience transforming and working with semi-structured data formats (JSON, XML).
• Solid understanding of data governance, data quality principles, and security best practices.
• Strong analytical and problem-solving skills with an ability to work independently in a fast-paced environment.
• Excellent communication skills – able to present findings and data insights to both technical and non-technical audiences.

• Master's degree in Computer Science, Data Science, Software Engineering, or a related field (or equivalent professional experience).

   

Nice to have:

• Experience with alternate cloud providers (AWS, GCP) in addition to Azure.
• Background in mining, commodities, or heavy industry operational data.

• Proficiency in additional languages beyond English

   

We offer*:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits

*not applicable for freelancers

You will join a global Data & Analytics team serving one of the world's top 10 copper producers, operating across Africa, Europe, the Middle East, Australia, and the Americas. The team is on a mission to build a world-class data platform that turns raw operational data into strategic insight - enabling leadership to make faster, smarter decisions at every level of the business.

As an Analytics Engineer you will sit at the intersection of data engineering and business intelligence - modelling, transforming, and publishing clean, tested, and reusable datasets that power dashboards, predictive models, and KPI frameworks across the organisation.

Responsibilities:

• Design and build data products across the full data lifecycle - from ingestion through transformation to serving.
• Develop robust, well-documented data models in close collaboration with business users, data engineers, and analytics architects.
• Extract, transform, and validate data from diverse sources including JSON & XML feeds, leveraging strong metadata management practices.
• Deliver clean, tested, code-reviewed datasets and data pipelines ready for analysis and machine-learning consumption.
• Partner with senior stakeholders to define KPI frameworks, reporting standards, and data governance best practices.
• Collaborate with data engineers to enrich product design and integrate data for predictive models.
• Create and maintain dashboards and reporting solutions using PowerBI to enable data-driven decision-making.
• Evaluate and recommend improvements to data flows, influencing platform architects and engineers.
• Implement data validation, monitoring, and error-handling processes to ensure data quality and accuracy.

• Maintain high-quality documentation including data dictionaries and lineage artefacts.

   

Requirements:

• 8+ years of experience in data analytics, data engineering, or a closely related software engineering discipline.
• Strong SQL skills for data extraction and manipulation; deep expertise in data modelling and indexing strategies.
• Solid hands-on experience with Azure cloud services for data storage and processing (Azure Data Lake, Azure Synapse Analytics, or equivalent).
• Proficiency in Databricks for data product building and large-scale data transformation.
• Experience transforming and working with semi-structured data formats (JSON, XML).
• Solid understanding of data governance, data quality principles, and security best practices.
• Strong analytical and problem-solving skills with an ability to work independently in a fast-paced environment.
• Excellent communication skills – able to present findings and data insights to both technical and non-technical audiences.

• Master's degree in Computer Science, Data Science, Software Engineering, or a related field (or equivalent professional experience).

   

Nice to have:

• Experience with alternate cloud providers (AWS, GCP) in addition to Azure.
• Background in mining, commodities, or heavy industry operational data.

• Proficiency in additional languages beyond English

   

We offer*:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits

*not applicable for freelancers

Voalax is a performance-driven project  We are looking for a Middle Media Buyer who can independently manage campaigns and take responsibility for financial results within allocated budgets.

The Media Buyer is responsible for the full traffic acquisition cycle for products: planning, launch, optimization, scaling, and reporting.
This role involves working with clearly defined KPIs and regular communication with management.
 

Key Responsibilities
- Plan and launch advertising campaigns 
- Purchase traffic via ad networks and direct deals
- Daily monitoring of spend, revenue, and core performance metrics (CPA, CPC, ARPU, ROI)
- Analyze traffic quality and improve campaign efficiency
- Conduct A/B testing of creatives, formats, and GEOs
- Scale profitable campaigns and optimize underperforming ones
- Work with tracking systems and auto-optimization tools
- Participate in developing creative hypotheses and preparing technical briefs
- Test new offers, formats, and traffic sources
- Conduct market and competitor research
- Prepare regular performance reports for management
 

Requirements
- 2+ years of experience in media buying
- Experience working with Tier-1 / Tier-2 GEOs
- Experience with banners, push, and native formats
- Strong understanding of performance models (CPC, CPA, RTB)
- Experience implementing and maintaining tracking systems (S2S, pixels)
- Strong analytical skills; confident with Excel / Google Sheets
- Ability to manage multiple campaigns simultaneously with large budgets
- Strong focus on financial performance and cost efficiency
- Upper-Intermediate English is a plus
 

Nice to have
- Experience with retargeting
- Experience with programmatic / RTB platforms
- Experience with Social Ads (Meta)
 

Conditions
- Fully remote position
- 5/2 work schedule, results-oriented (no micromanagement)
- Fixed salary plus KPI-based bonuses
- Ready-to-use infrastructure: accounts, budgets, tools
- Technical and operational support
- Established processes and clear workflows
 

Additional Information

We are looking for candidates who can work autonomously, make data-driven decisions, and take full ownership of results within entrusted budgets.

We would be glad to welcome you to our team!

Every first deposit starts a story. You decide how it goes.

Most CRM roles hand you a platform and a calendar and ask you to send more. This one hands you two iGaming brands across Tier 1 markets and asks a bigger question: what would player retention look like if it were built properly, from the data up?

We've been operating successfully for over 3 years, backed by ambitious industry innovators with a strong multi-regional presence. Now we're rebuilding CRM into an omnichannel, automated, AI-assisted engine that is measured down to the cohort. We need the person who can design it, build it with their own hands, and teach a team to run it. You'll lift engagement, retention and lifetime value through segmented communications, localised campaigns and smart automation, and you'll see your impact directly in deposit activity, average deposit size and player retention.

What you'll build

• The strategy. You'll develop and run the omnichannel CRM strategy, product mechanics and communications for both brands, covering onboarding, retention, engagement and monetisation.
• The CRM architecture. Email, SMS, push, in-app, on-site and messengers, all working as one system. You'll set up the data model, events, journeys, frequency caps and channel priority, and you'll ship it.
• The player journey, end to end. Registration, first deposit, the critical second deposit, at-risk, lapsed, VIP. You'll map every touchpoint, track it and make every step count, starting with early onboarding.
• Innovate user engagement formats. You'll invent them, work out the numbers and prove they pay back.
• Campaigns that land. You'll plan, coordinate and run multi-channel campaigns hands-on, with promo mechanics matched to player psychotypes, behavioural triggers and traffic source.
• Real personalisation. More than a first name in the subject line: the right offer, game, moment and channel for each player, driven by behaviour and predictive scores.
• Every market in its own voice. CRM tailored to local languages, cultural nuances and player preferences. You'll oversee multi-language content and keep deliverability healthy in every channel.
• Automation and AI at the core. You'll move manual campaigns into triggered journeys and put AI to work on copy, translation, creative, segment discovery and send-time optimisation, with smart guardrails.
• Data you can trust. You'll analyse player behaviour, define the dashboards with BI, run the test pipeline and show uplift against holdout groups.
• A team that levels up. You'll hire, coach and train CRM Managers, Specialists and Juniors across geos, and leave playbooks behind so the knowledge stays with the team.
• Strong partnerships. You'll work closely with Product, Development, Marketing, BI, Customer Success and Support so that CRM drives the business goals.

Why this role is different

• Clear, honest targets from day one. Within your first two weeks you'll co-write a KPI roadmap tied to your bonus, so you'll always know what winning looks like.
• Real ownership. Architecture, promo budget, test roadmap and team are yours to shape.
• Room to experiment. New formats and AI pilots every quarter are part of the job description. Stay ahead of iGaming CRM trends and bring them to life.
• Visible impact. Your work shows up directly in retention, churn, deposit frequency, average deposit size, LTV and payback.
• Engagement done responsibly. Responsible gambling safeguards are built into the data layer, not added at the end.

You're probably who we're looking for if…

• You have 5+ years in CRM or retention, including 3+ in iGaming (casino and/or sportsbook), ideally in Tier 1 markets.
• You've led a CRM team of 2 or more, remote and international, for at least 2 years.
• You bring deep, hands-on Customer Journey Optimisation and have implemented and tested strategies across multiple channels.
• You've worked hands-on in Customer.io, Optimove, Smartico, Xtremepush, Braze or similar, at admin level, with strong segmentation and personalisation skills.
• You've implemented or migrated an omnichannel CRM: event specs, data mapping, QA and go-live.
• You've solved deliverability and localisation issues in multi-channel engagement.
• You write SQL, live in a BI tool, are strong at A/B testing and campaign optimisation, and can't let a campaign go without measuring its incremental impact.
• You use AI every day in your work and can show results.
• You can run multiple CRM projects at once in a fast-paced organisation.
• You've lifted FTD retention, reactivation or CRM revenue share, and you have the numbers to prove it.
• Your English is Upper-Intermediate (B2) or higher.

Extra points for: predictive analytics and advanced automation platforms, a loyalty or VIP programme you built from scratch, gamification engines, no-code or Python automation, a second European language, and strong creative thinking and problem-solving.

What we offer

• A competitive salary and real growth within a forward-thinking team.
• Fully remote work with flexible hours.
• 20 paid vacation days a year, plus learning and development programmes.
• A high-performing product with strong market traction.
• Top industry events, conferences and international workshops through our competence centres.

Ready to build the CRM you always wanted to run?

Don't miss your chance to lead in a fast-growing, innovative environment. 

Apply today. Send your CV and one sentence about the retention win you're proudest of, with the number.